Remote Client Services Representative

Are you an enthusiastic individual looking for a rewarding career that provides flexibility and opportunities for advancement? Your search ends here! With the ability to work remotely and a flexible schedule, you can effortlessly manage your personal and professional commitments while fostering your career growth.As a Client Services Representative, you will…

Join Trucordia as a Client Manager specializing in Commercial Lines. In this pivotal role, you will be responsible for effectively managing client relationships, ensuring exceptional service delivery, and driving business growth. You will act as the primary point of contact for clients, addressing their needs and providing tailored solutions to meet their business objectives.Ideal candidates will possess strong communication skills, a deep understanding of commercial insurance products, and a passion for customer service. You will collaborate with various teams to provide clients with accurate and timely information.

Join our team at 360 IT Professionals as a Desktop Support Specialist! We are seeking dedicated individuals to fill multiple positions in the RTP area. In this role, you will provide exceptional technical support to our clients, ensuring optimal performance of their IT infrastructure. Your expertise will help troubleshoot and resolve hardware and software issues, allowing users to stay productive and efficient.

Position Overview:Arete Technologies, Inc. is seeking a dedicated Desktop Support Manager for a temporary contract role in Raleigh, NC. The successful candidate will provide vital support to T3 consumer platform staff while managing multiple ongoing projects including DNCR leads, SCCM management, Windows 10 migration, and GPO support. Additionally, this role will involve delivering T3 level customer support for consolidated agencies.Key Responsibilities:Assist in the management and execution of IT projects.Provide technical support related to hardware and software issues.Collaborate with various teams to enhance user experience and operational efficiency.

Role overview RES seeks a Senior Water Quality Client Solutions Manager to support business development and deliver water quality solutions across the Southeast. This position contributes to both sales and project delivery efforts in Tennessee, North Carolina, South Carolina, and Georgia. The role offers flexibility in location, with options including Raleigh, Charlotte, Athens, Charleston, Brentwood (Nashville), or other Southeast cities. What you will do Lead business development for advisory services and design-build water quality projects. Promote RES water quality and ecological restoration solutions to clients and prospects throughout the region. Engage with clients in early conversations to identify water quality challenges and needs. Coordinate with internal and external project teams to secure contracts and deliver projects. Contribute to proposal writing, project discovery, and conceptual development. Navigate complex sales processes and alternative delivery methods, including design-build and pay-for-performance models. Work with the National Water Solutions Team to market watershed-scale integrated delivery projects nationwide. Requirements Strong knowledge of water quality regulations and ecological restoration practices. Experience in business development, project development, and project delivery for water quality or related services. Background in integrated or alternative project delivery, such as design-build or pay-for-performance models. Skilled in proposal development and client engagement. Ability to coordinate across teams and manage complex sales cycles. Intellectual curiosity, adaptability, and a commitment to environmental restoration and sustainability. Work culture RES values initiative, integrity, and a strong work ethic. The team emphasizes collaboration and open communication, drawing on diverse perspectives to solve challenges. Those who are resilient and eager to learn will find purpose in restoring ecosystems and protecting natural resources.

As the Customer Support Manager at Alpha Insight Inc., you will lead our dedicated team in providing exceptional service to our valued clients. You will be responsible for shaping customer experience strategies, ensuring customer satisfaction, and driving continuous improvement in our support processes.

Join our dynamic team at Syntegon Technology as a Technical Customer Support Project Manager specializing in capital equipment. In this pivotal role, you will be responsible for overseeing customer support projects, ensuring optimal performance and satisfaction.

At MERGE, we pride ourselves on being Built Different. As a marketing and technology agency, we focus on the crucial intersection of health and wellness, where human impact is paramount. By integrating storytelling with technology, we transcend traditional engagement methods to implement Whole Human Marketing. This innovative approach acknowledges the complexity of human nature and leverages AI to ensure that every brand interaction feels organic, contextual, and relevant.Our dedication to human-first innovation unites us in our mission: to connect people and brands, fostering healthier and happier lives.Elevate Your Career with UsAt MERGE, we aim to create an unparalleled work environment where talented individuals can thrive. We encourage our team members to aspire for greater heights and connect emotionally to deliver their best work.As Our VP, Client Experience Operations, You Will...You will establish the strategy for MERGE's Client Experience infrastructure while driving its implementation. As a leader, you will define the long-term vision, design, and performance of the operational systems that empower MERGE to scale without sacrificing client impact or operational health. You will ensure that these systems are effectively built, adopted, and continuously enhanced.Reporting to the Chief Client Experience Officer, you will wield significant cross-functional influence, aligning teams and workflows around a cohesive, high-performing client lifecycle while translating strategy into clear, actionable operating practices.Your ResponsibilitiesEnterprise Client Experience Strategy & GovernanceOutcome-Driven Systems: Spearhead the ongoing evolution of the MERGE Client Experience Operating System, ensuring it remains a competitive edge that enhances client retention and enterprise value.Lifecycle Architecture: Imposing global standards across the client lifecycle to ensure consistency while creating an agile framework based on client tier and service intensity.Operational Excellence: Lead organizational change initiatives by promoting enterprise-wide adoption of core Client Experience rituals, governance standards, and operational rhythms.Strategic Health & Predictive AnalyticsPortfolio Health Ownership: Direct the governance of the MERGE Im...

Rithum connects brands, suppliers, and retailers in a global commerce network. The platform helps businesses grow, manage operations across channels, expand product lines, and improve margins. More than 40,000 companies use Rithum to reach new markets and drive over $50 billion in annual gross merchandise value. Rithum’s solutions support commerce, marketing, and delivery, helping clients shape strong consumer shopping experiences. Role overview The Technical Account Manager (TAM) partners with enterprise and strategic clients to provide technical guidance and hands-on support throughout their relationship with Rithum. This role works closely with the Client Success Manager, focusing on aligning technical solutions with each client’s business goals. TAMs help deliver smooth channel implementations and support ongoing platform optimization. What you will do Serve as the technical point of contact for assigned clients, building trust with both client and internal technical teams Collaborate with Client Success Managers to match technical solutions to business needs Support channel implementations and ensure clients get the most from the Rithum platform Drive long-term client success through scalable strategies and platform improvements Requirements Strong project management skills Comprehensive knowledge of Rithum’s products and services Ability to work effectively with both client and internal technical stakeholders

Position Overview:Arete Technologies, Inc. is actively seeking a dedicated Technical Timekeeping Support Specialist to facilitate the integration of the Kronos Time Management Solution at the DSOHF State Hospitals. This role is pivotal in providing essential technical and project administrative support during the onboarding phase for staff at Cherry Hospital and other DSOHF facilities.The successful contractor will work closely with the DSOHF IT Director and Project Manager, enabling the DSOHF Time Management System Operations team to concentrate on ongoing operational needs while minimizing project-related support demands.Key Responsibilities Include:Conducting ad hoc system reportingConfiguring and assigning report profilesManaging and scheduling interfacesProviding front-end technical support for helpdesk activitiesConfiguring system elements such as Navigator, Genies, and ProfilesPerforming data validation and audit tasksMonitoring and troubleshooting system performanceDocumenting change management processesTesting software applicationsSupporting the development and maintenance of Helpdesk Applications and Web Portals (including SharePoint)

Role Overview rithumliboard is seeking a Senior Product Manager to help shape product direction and execution. This remote position is based in Raleigh or can be performed from anywhere. What You Will Do Work closely with teams across the company to define and design products that address customer needs Guide the development and delivery of new product solutions Contribute to the product roadmap and ensure launches are well executed Support business growth through thoughtful product strategy Who Succeeds Here This role calls for someone with a track record in product management who enjoys collaborating and leading projects from idea to launch.

Join our dynamic team at 360 IT Professionals as a Desktop Support Specialist! We are seeking highly motivated individuals ready to deliver exceptional technical support to our clients. You will be responsible for troubleshooting hardware and software issues, assisting with system installations, and ensuring optimal performance of desktop environments.If you are passionate about technology and enjoy helping others, this is the perfect opportunity for you!

Join our dynamic team at 360 IT Professionals as a Desktop Support and Network Administration Specialist! We are seeking a tech-savvy individual who possesses a passion for technology and a dedication to providing exceptional support. In this role, you will be responsible for troubleshooting and resolving technical issues, managing network systems, and ensuring optimal performance of IT infrastructure.

The Participant Recruitment Manager at m3usa leads efforts to attract and engage individuals for research studies. This fully remote position offers the flexibility to work from any location. Role overview This role focuses on developing and executing strategies to bring in participants for a range of research projects. The work supports ongoing research by ensuring studies have the right participants involved. Key responsibilities Design and implement recruitment strategies for research studies Engage with potential participants and encourage their involvement Collaborate with research teams to understand study needs Remote work This is a fully remote role. The Participant Recruitment Manager can be based anywhere while supporting m3usa’s research community.

Join our dynamic team at Collibra as a Senior L3 Support Engineer II, where you will play a pivotal role in ensuring our clients receive top-notch support and solutions. You will leverage your technical expertise to troubleshoot complex issues, collaborate with cross-functional teams, and drive continuous improvement initiatives. Your contributions will help enhance our product offerings and customer satisfaction.

All Care Therapies is seeking a dedicated and compassionate Occupational Therapy Assistant (COTA) to join our telehealth team. In this remote role, you will work closely with licensed occupational therapists to assist patients in achieving their rehabilitation goals. This is a fantastic opportunity for professionals looking to make a positive impact on patients' lives from the comfort of their own home.If you are passionate about helping others and have the skills to support therapeutic interventions, we want to hear from you!

Join MaintainX as a Customer Success Manager and play a crucial role in ensuring our clients achieve their desired outcomes while using our innovative solutions. You will be the primary point of contact for our clients, fostering strong relationships and guiding them through the onboarding process and beyond. Your expertise in customer success will help clients maximize their use of our platform, driving satisfaction and retention.

At Celonis, we are the global frontrunner in Process Intelligence technology and one of the fastest-growing SaaS companies worldwide. We recognize a significant chance to enhance productivity by integrating AI, data, and intelligence into core business processes—and we need your expertise to make it happen. Ready to embark on this journey with us?The Team:The Celonis Support Services team employs a robust 3-Level Support model, featuring a dedicated, highly-trained crew of Celonis experts stationed at our Celonis Support Center. Our support engineers are well-versed in the daily challenges organizations encounter when implementing Celonis software, enabling them to swiftly diagnose and address product-related inquiries while providing technical assistance for both our On-Premise and Cloud-based Execution Management System products. You will report directly to the Team Lead Customer Support and work out of our Raleigh, NC office.The Role:As a member of the 2nd Level Support Team, you will be responsible for delivering remote technical support to our global clientele and partners for all inquiries related to our software. You will serve as the crucial link between our customers, partners, and our customer success, delivery, development, and product management teams. We seek a passionate individual eager to master Celonis Process Intelligence Software and contribute to the growth of our Customer Support organization in Raleigh.Your Responsibilities:Deliver exceptional 2nd Level Support for customers utilizing Celonis On-Premise and Intelligent Business Cloud productsAct as the primary technical contact for our Premium Support CustomersManage, qualify, and resolve complex tickets escalated to 2nd Level according to our ITSM processesIdentify problems or defects for collaboration with the 3rd Level teamEnsure adherence to KPIs based on external Service Level Agreements and Organizational Level AgreementsEngage in regular Root Cause Analysis (RCA) cycles to enhance our Support Knowledge basePrepare and conduct Webcasts for customers and support teams on selected technical topicsCollaborate with customers using preferred communication channelsContribute to Continual Service Improvement (CSI) initiatives within Celonis and the Support OrganizationParticipate in on-call rotations as part of our global team.

Join Artech Information Systems LLC as a Senior IT Technical Support Analyst, where you will play a vital role in providing exceptional technical support to our clients. Your expertise will be essential in diagnosing and resolving complex IT issues, ensuring seamless operations and client satisfaction.You will collaborate with various teams to implement solutions, conduct training sessions, and contribute to the ongoing improvement of our support processes. This position offers an exciting opportunity to advance your career in a dynamic environment.

SonarSource builds tools that help organizations ensure their AI-generated code is secure, reliable, and maintainable. The company’s solutions integrate with platforms such as Claude Code, Codex, Cursor, GitHub Copilot, Gemini, and Devin. Over 75% of Fortune 100 companies use SonarSource to improve code quality and reduce outages linked to AI-generated code. Major clients include Nvidia, ServiceNow, Booking.com, Goldman Sachs, AstraZeneca, and Ford Motor Company. These organizations rely on SonarSource for independent code reviews and governance of AI-produced software. Key Products SonarQube: Platform for AI code review and verification SonarQube Foundation Agent: Agentic software repair SonarSweep & Sonar Context Augmentation: Tools for enterprise-grade context and constraints in agentic development SonarSource has team members in Austin, Bochum, Dubai, Geneva, London, Singapore, Tokyo, and Washington D.C. The company values a culture shaped by its commitment to CODE.