About the job
Join MaintainX, the premier Asset and Work Intelligence platform tailored for industrial and frontline environments. Our innovative, IoT-enabled, cloud-based tool is designed to enhance reliability, safety, and operational efficiency on physical equipment and facilities. Serving over 13,000 businesses—including industry leaders like Duracell, Univar Solutions Inc., Titan America, McDonald's, Brenntag, Cintas, Xylem, and Shell—MaintainX is at the forefront of operational excellence.
Having successfully completed a $150 million Series D funding round, our total funding has reached $254 million, valuing MaintainX at an impressive $2.5 billion.
As a Senior Integrations Consultant, you will play a pivotal role in our post-sales process, collaborating closely with clients to lead and deliver integration projects. Leveraging your expertise in system integration and our product offerings, you will ensure a smooth and successful implementation process. Your responsibilities will encompass project management, technical guidance, and client relationship management, all aimed at maximizing client satisfaction and project success.
Key Responsibilities:
- Lead integration projects from initiation to successful completion, ensuring adherence to project timelines and milestones.
- Collaborate with clients to establish and maintain project scope, objectives, and deliverables.
- Evaluate client systems and requirements to design effective integration solutions.
- Troubleshoot technical issues and deliver timely solutions throughout the integration process.
- Utilize your technical skills to provide expert advice on our Open REST APIs.
- Develop and present detailed, actionable integration plans that clarify the full scope of our processes for both MaintainX and our clients.
- Serve as the primary point of contact for clients during integration initiatives.
- Foster strong client relationships through exceptional service and support.
- Provide training to client personnel on the effective use of integrated systems.
- Collaborate with MaintainX Integration, Engineering, and Product teams to address customer needs.
- Work alongside Sales Engineers, Solution Architects, and Integration Developers to translate client requirements.
- Coordinate with third-party solution integrators to manage integration projects and communicate client needs.
- Demonstrate a comprehensive understanding of Tech Stack components including TypeScript, NodeJS, and React.

