Technical Support Specialist at Software Specialists Inc | Raleigh

We are seeking a dedicated Technical Support Specialist to join our Production Support team within the IT Private Banking division. As a key partner to our global Private Banking operations, you will provide tailored IT solutions that address specific business needs.Your mission will be to collaborate closely with business units, leveraging technology to max…

Join Aretetechnologies Inc. as a Specialist, a key position designed for innovative thinkers eager to contribute to our dynamic team. In this role, you will leverage your expertise to develop solutions that drive success and exceed client expectations. Collaborate with a diverse group of professionals and engage in continuous learning to enhance your skill set while making a tangible impact.

We are seeking a dynamic and driven Project Manager who is a self-starter with a passion for technology project management. The ideal candidate will possess a strong aptitude for overseeing various technology initiatives, from small-scale implementations to extensive program deliveries. You will take charge of managing the One PPM project application for Collateral and Recs, handling essential administration, financial forecasting, and reporting tasks. This position will collaboratively support operations in both Raleigh and New York.Excellent verbal and written communication skills are a must as you will be responsible for creating relevant status and financial reports for your projects. You will work closely with the development team in Raleigh while liaising with managers in New York.Key Responsibilities:Oversee and report on the team’s project portfolio and BAU technology deliverables.Enhance the team’s “Book of Work” process using JIRA and developing management reports for the business.Take full ownership of OnePPM reports and financials, collaborating with Operations to ensure proper documentation of projects with accurate resource financials.Establish a monthly reporting process from OnePPM.Manage SOX compliance monitoring and reporting.Coordinate with teams in New York and Raleigh to gather and report status and issues across diverse projects and deliverables.Ensure consistent status reporting across the project portfolio.Develop expertise in OnePPM and advocate for its usage throughout the Collateral and Recs organization.Proactively manage the team’s SOX requirements throughout the year.While a solid understanding of Collateral Management is a plus, it is not a requirement.

Exciting Opportunity: Arete Technologies, Inc. is seeking a Junior Technical Specialist to take on a pivotal role as the service owner for Citrix XenMobile and Microsoft Office within the North Carolina Department of Transportation (NCDOT).The selected candidate will be responsible for the development, design, and administration of technology systems that are vital for DOT’s Mobile Device Management and Microsoft Office suite. Responsibilities include monitoring feature updates for Microsoft Office, leading version upgrades, troubleshooting installation issues, maintaining Office group policies, and acting as a consulting resource for support technicians. Additionally, the role involves constructing and overseeing the Citrix XenMobile environments, managing over 1000 devices, and serving as the primary contact for system-related inquiries. This position is anticipated to transition into a permanent state employee role due to the ongoing support requirements.

Join our dynamic team at 360IT Professionals as a Technical Documentation Specialist. In this role, you will play a crucial part in creating and maintaining high-quality documentation that supports our technical teams and enhances the user experience. Your meticulous attention to detail and strong communication skills will be essential in translating complex technical information into clear and accessible content.

About the Role Bandwidth is hiring a Technical Support Analyst in Raleigh. This role serves as the first point of contact for customers, assisting with technical questions and troubleshooting issues related to Bandwidth's communications technology. What You Will Do Respond to customer inquiries and technical problems Diagnose and resolve issues to maintain customer satisfaction Apply technical knowledge to support Bandwidth’s communication services Location This position is based in Raleigh.

Join our dynamic team at 360IT Professionals as a Technical Support Expert in Raleigh, NC. We are seeking a detail-oriented individual with a passion for technology and customer service. In this role, you will provide top-notch technical support to our clients, troubleshooting issues and ensuring optimal performance of their systems.

Position Overview:Arete Technologies, Inc. is actively seeking a dedicated Technical Timekeeping Support Specialist to facilitate the integration of the Kronos Time Management Solution at the DSOHF State Hospitals. This role is pivotal in providing essential technical and project administrative support during the onboarding phase for staff at Cherry Hospital and other DSOHF facilities.The successful contractor will work closely with the DSOHF IT Director and Project Manager, enabling the DSOHF Time Management System Operations team to concentrate on ongoing operational needs while minimizing project-related support demands.Key Responsibilities Include:Conducting ad hoc system reportingConfiguring and assigning report profilesManaging and scheduling interfacesProviding front-end technical support for helpdesk activitiesConfiguring system elements such as Navigator, Genies, and ProfilesPerforming data validation and audit tasksMonitoring and troubleshooting system performanceDocumenting change management processesTesting software applicationsSupporting the development and maintenance of Helpdesk Applications and Web Portals (including SharePoint)

Join our dynamic team at 360 IT Professionals as an IBM Portal & WCM Specialist in Raleigh, NC. We are seeking a highly skilled professional with expertise in IBM Web Content Manager (WCM) and Portal technologies. In this role, you will be responsible for designing, implementing, and managing portal solutions that enhance user experience and facilitate seamless content management.

Join our team at 360itprofessionals1 as an SAP CRM Specialist. We are looking for a skilled professional with expertise in SAP Customer Relationship Management to help us enhance our client interactions and drive business growth. This is a fantastic opportunity for those passionate about technology and customer service.

About the Role Michels Power, Inc. is hiring a Project Controls Specialist in Raleigh, NC. This position plays a key part in managing project schedules, budgets, and resources for ongoing work. What You Will Do Develop and maintain project schedules to track progress and deadlines Prepare cost estimates to support project planning and budgeting Provide analytical support to project teams, helping guide decisions with data Work closely with project managers and stakeholders to keep projects on track and within budget Location This role is based in Raleigh, NC.

Join our dynamic team as a Technical Support Specialist, where you will provide expert assistance to clients utilizing Avaya and HEAT systems. In this role, you will troubleshoot technical issues, resolve customer inquiries, and ensure seamless operation of communication technologies. Your expertise will play a crucial role in enhancing customer satisfaction and operational efficiency.

Description: We are seeking a skilled Technical Architect to provide dedicated support and development for the DPS Grant Management System (GEMS). This crucial contract will facilitate the migration of several projects essential for extending the operational life of GEMS.Sample Role Types: Technical Architect, Enterprise Architect, Domain Architect, Solution Architect, Application Architect.Key Responsibilities:Manage ongoing enhancements, upgrades, and daily maintenance of GEMS (Grants Enterprise Management System).Participate in the migration of Microsoft GP Solution to the latest version of Microsoft Dynamics CRM.Assist in migrating the web front-end to ASP.NET MVC, as required, utilizing senior development expertise and advanced database skills.

About Beauty Barrage: Beauty Barrage is a leading full-service strategic sales management team dedicated to enhancing the beauty retail experience across North America. We collaborate with some of the most sought-after beauty brands, providing exceptional in-store support at renowned retailers such as Sephora, ULTA, and Bluemercury. With a talented team of over 200 beauty professionals, we proudly service more than 3,000 retail doors across the U.S. and Canada. Our commitment to excellence has earned us a spot on the Inc. 5000 list of the fastest-growing companies.Position Overview: As a Brand Specialist, you will play a pivotal role in supporting Beauty Barrage’s client brands within various retail environments. Your key responsibilities will include meeting sales targets within your designated market, fostering strong relationships with store personnel, and amplifying brand visibility. Reporting to the Field Sales Manager or Brand Executive, you will be expected to demonstrate initiative, results-driven performance, and a genuine passion for the beauty industry.This part-time position offers a flexible schedule that adapts monthly based on brand requirements and travel willingness.

Join our team as an Acquisition Support Specialist II, where you will play a crucial role in providing procurement assistance and IT research, advisory, and consulting services. You will collaborate with cross-functional teams to ensure the successful execution of various acquisition strategies while enhancing operational efficiencies.

Pure Storage is seeking a Multimedia Specialist to join the team in Raleigh, North Carolina. This position centers on producing visual content that communicates the company’s brand and message. Collaboration with different teams is a key part of the role, ensuring multimedia assets align with marketing and communication needs. Key Responsibilities Produce videos, graphics, and presentations to support marketing campaigns and initiatives. Partner with cross-functional teams to understand project requirements and deliver tailored multimedia assets. Apply creative and technical skills to craft stories that engage Pure Storage’s audience. Location This role is based in Raleigh, NC.

Join our dynamic team at 360 IT Professionals as a Desktop Support and Network Administration Specialist! We are seeking a tech-savvy individual who possesses a passion for technology and a dedication to providing exceptional support. In this role, you will be responsible for troubleshooting and resolving technical issues, managing network systems, and ensuring optimal performance of IT infrastructure.

Join our team at 360 IT Professionals as a Desktop Support Specialist! We are seeking dedicated individuals to fill multiple positions in the RTP area. In this role, you will provide exceptional technical support to our clients, ensuring optimal performance of their IT infrastructure. Your expertise will help troubleshoot and resolve hardware and software issues, allowing users to stay productive and efficient.

Join Prosidian Consulting as an Acquisition Support Specialist I, where you will play a vital role in providing procurement assistance and conducting IT research, advisory, and consulting services. This position is perfect for individuals eager to advance their careers in a dynamic consulting environment.

Prosidian Consulting is seeking an Acquisition Support Specialist III to provide expert procurement assistance and IT research, advisory, and consulting services. This role is pivotal in supporting our clients' acquisition strategies and ensuring successful project outcomes.