Intermediate Systems Engineer | IT Effectiveness - Video Conferencing and Phone Support

Join our dynamic team as an Intermediate Systems Engineer specializing in IT Effectiveness, focusing on Video Conferencing and Phone Support. In this role, you will be instrumental in enhancing our clients' communication technologies, ensuring seamless connectivity and user satisfaction.

Join Prosidian Consulting as a Senior Systems Engineer specializing in IT effectiveness, particularly in video conferencing and phone support. In this role, you will be responsible for designing, implementing, and maintaining cutting-edge communication systems to enhance organizational efficiency. Collaborate with cross-functional teams to optimize technology processes and provide top-tier support to our clients.

Join Prosidian Consulting as an Intermediate System Administrator, where you will play a crucial role in enhancing IT effectiveness and providing essential data center support. We are seeking a motivated individual who is passionate about technology and eager to contribute to our dynamic team.

Join Prosidian Consulting as an Intermediate Systems Administrator where you will play a pivotal role in enhancing IT effectiveness through systems operation and maintenance. Your expertise will contribute to the seamless functioning of our client’s IT infrastructure, ensuring optimal performance and reliability.

Join our team as an Intermediate Systems Administrator, where you will play a crucial role in enhancing IT effectiveness through robust systems operation and maintenance. You will be responsible for managing and optimizing our IT infrastructure while ensuring seamless operations across various platforms. Your expertise will help in streamlining processes and troubleshooting issues efficiently.

Join Prosidian Consulting as an Intermediate Systems Administrator in our IT Effectiveness Program/Project Management team. In this role, you will be responsible for ensuring the stability, integrity, and efficient operation of the information systems that support core organizational functions. You will be working closely with cross-functional teams to facilitate project management processes, streamline IT operations, and enhance system performance.

Prosidian Consulting is seeking a highly skilled Senior Systems Engineer and UX Consultant to join our team. This role focuses on enhancing IT effectiveness within software engineering and web applications. As a vital member of our team, you will leverage your expertise to deliver innovative solutions, ensuring optimal user experiences and system performance.

Join our dynamic team as a Senior Systems Engineer specializing in Web Development and IT Effectiveness at Prosidian Consulting. In this pivotal role, you will leverage your expertise in software engineering and web applications to drive innovative solutions that enhance operational efficiency and improve user experiences.

We are seeking a highly skilled Senior System Administrator to join our dynamic team at Prosidian Consulting. In this role, you will play a crucial part in enhancing IT effectiveness within our data center operations. You will be responsible for managing server architecture, ensuring system reliability, and implementing best practices for data center support.Your expertise will contribute to optimizing performance and maintaining security protocols across our IT infrastructure. You will work collaboratively with cross-functional teams to identify and resolve issues promptly while supporting our mission to deliver exceptional consulting services to our clients.

Join our dynamic team at Prosidian Consulting as an Intermediate Help Desk Support Specialist! In this role, you will be pivotal in delivering exceptional user support and ensuring IT effectiveness across various platforms. You will assist end-users with technical issues, manage ticket requests, and contribute to the overall improvement of IT services. This is an excellent opportunity for an individual passionate about technology and customer service.

Prosidian Consulting is seeking a Contracts Manager to enhance IT effectiveness within our administrative team. The ideal candidate will be responsible for overseeing contract management processes, ensuring compliance, and facilitating communication between stakeholders. This role requires strong analytical skills, attention to detail, and the ability to work collaboratively in a dynamic environment.

Join ProSidian Consulting as a Project Manager focused on IT Effectiveness. In this pivotal role, you will lead and oversee various projects aimed at enhancing IT performance and strategic alignment. Your expertise will help drive operational excellence and foster innovation within our teams. If you are passionate about technology and project management, we want to hear from you!

Join Prosidian Consulting as a Senior Project Manager specializing in IT Effectiveness. In this pivotal role, you will oversee significant projects that drive operational excellence and enhance IT capabilities. Your leadership will ensure the successful execution of project objectives while fostering collaboration among cross-functional teams.

At Anduril Industries, we are redefining defense technology to enhance military capabilities for the U.S. and our allies. Our mission is to integrate cutting-edge technology with innovative business practices to transform how military systems are designed, built, and delivered. Powered by our AI-driven Lattice OS, our systems create a real-time, 3D command and control environment by processing vast data streams. As global strategic dynamics evolve, Anduril is dedicated to rapidly providing advanced autonomy, artificial intelligence, computer vision, sensor fusion, and networking technologies to military operations.We are currently in search of a highly skilled and motivated Senior Test & Evaluation Engineer to join our Anduril Frontier Systems division. In this pivotal role, you will utilize your technical expertise to foster collaboration across teams, including program leadership, partner companies, and government entities. Your primary focus will involve supporting Cyber and Intelligence Systems programs, translating concepts and simulations into actionable real-world applications. Additionally, you will serve as the East Coast representative for the Test and Evaluation team, with potential engagements in Air Defense, Counter-Intrusion, and other Anduril Frontier Systems initiatives.As an integral member of our team, you will contribute significantly to the development and testing of innovative solutions that address pressing challenges. A key aspect of your role will be engaging with our simulation platform to test and evaluate new capabilities. This position emphasizes an iterative approach—design, test, field, and refine—thereby driving continuous enhancement of our systems and services.The Test Engineering team is involved across a diverse array of products, including the Lattice Ghost UAS, Sentry Tower, cUAS, and others. Our responsibilities encompass comprehensive system-level development testing, new aircraft development, sub-component qualification testing, and much more. If you thrive in a fast-paced, innovative environment where your contributions directly influence the products deployed, this opportunity is perfect for you.WHAT YOU'LL DOAs a Test and Evaluation (T&E) engineer, you will work with minimal supervision to identify and develop diverse strategies to achieve T&E objectives and guide the execution of test activities.Assist in conducting tests at private facilities and government installations.

Join Prosidian Consulting as a Senior Help Desk Support Service Specialist, where you will play a crucial role in enhancing IT effectiveness through exceptional user support. Your expertise will ensure smooth operations and satisfaction among users, addressing technical issues with professionalism and efficiency.

Join our dynamic team at Prosidian Consulting as a Help Desk Support Service Specialist - Associate. In this role, you will play a crucial part in enhancing IT effectiveness by providing exceptional user support at our help desk. Your responsibilities will include troubleshooting technical issues, guiding users through solutions, and ensuring a seamless experience with our IT services.

Role Overview Anduril Industries is seeking a Staff Electrical Engineer focused on Intelligence Systems in Reston, Virginia. This position plays a key part in projects that support national security. Work centers on designing, developing, and testing electrical systems and components for advanced technologies.

Anduril Industries seeks an Electrical Engineer - Intelligence Systems based in Reston, Virginia. This role centers on designing and building electrical solutions that advance defense technology. Role overview The position involves hands-on engineering work to develop systems that play a part in national security efforts. Projects will support the creation and improvement of technology for defense applications. Key focus areas Engineering electrical systems for intelligence and defense use Contributing to projects aimed at enhancing security capabilities Location This role is based onsite in Reston, Virginia.

Anduril Industries develops advanced defense technology, supporting the U.S. and allied partners with platforms like Lattice OS. This AI-powered operating system unifies thousands of data streams into a real-time, 3D command and control center. The company’s work spans autonomy, AI, computer vision, sensor fusion, and networking, aiming to rapidly deliver new capabilities to military users. The Anduril Intelligence Systems (AIS) team collaborates closely with Intelligence Community customers. Their focus is on understanding operational needs, refining technical concepts, and providing engineering solutions for complex intelligence challenges. Role overview The Technical Operations Engineer, Intelligence Systems, serves as the main technical point of contact for both hardware and software across Anduril’s systems. This position develops training materials and documentation to help end users adopt new capabilities. Field work with customers is a key part of the job, supporting system integration and ongoing operations. Key responsibilities Deliver hands-on support for hardware setup and software configuration. Pre-configure systems to integrate smoothly with existing program infrastructure. Troubleshoot and resolve real-time issues, including those related to hardware, software dependencies, and network components such as firewalls, routers, switches, access points, and cloud environments. Create training documentation and user guides for end users and internal teams.

ROLE OVERVIEWThis position plays a crucial role within our global team, providing exceptional technical support to clients worldwide. As a Support Engineer, you will take charge of handling incidents, service requests, and inquiries, ensuring timely resolutions with a focus on first-time fix metrics and customer satisfaction. You will leverage your technical expertise to prioritize and resolve a wide range of issues related to our standard product offerings. Communication channels include phone, email, and web portals.In addition to troubleshooting, the role involves various responsibilities, such as consulting with end customers, facilitating software upgrades, ensuring quality management, and developing internal tools.KEY PERFORMANCE INDICATORSSuccess in this role is measured by:Effective Problem-Solving: Quickly identify and resolve issues to restore services promptly.Ownership and Motivation: Take full ownership of incidents from start to finish, maintaining high service levels.Communication Skills: Provide clear and concise information to customers, understanding the impact of technical issues on their operations.CORE RESPONSIBILITIESIssue Resolution: Utilize troubleshooting techniques to diagnose and resolve technical issues, including executing planned changes with associated quality assurance and testing.Collaborate with external suppliers and internal teams to log and address faults.Regularly update and manage support tickets, ensuring efficient tracking of incidents and resolutions.