Customer Success Partner - B2B at MioDottore | Rome

Join MioDottore and be the architect of success for our B2B clients!MioDottore is not just a platform; we are leaders in Health Tech in Italy. With over 450 professionals and the trust of investors like Goldman Sachs, we are redefining the future of healthcare in 13 countries. Our mission? Helping people live longer, healthier lives.We are seeking a Customer…

Join MioDottore and redefine Health Tech with Artificial Intelligence!MioDottore, part of the global group Docplanner, stands as the leading platform in Italy connecting patients with healthcare professionals. Our mission is to help people lead longer, healthier lives. Backed by investors like Goldman Sachs and operating in 13 countries, we are expanding our team of over 450 professionals and are on the lookout for new talent to fill the role of Customer Success Specialist GP.Your Role as a Customer Success Specialist GPAs a key point of contact for your assigned client portfolio, your goal will be to enhance their experience with our digital products. Here's how you will contribute:Act as a dedicated advisor for MioDottore, providing effective support and solutions to clients.Foster client retention: Through targeted interventions, you will boost their satisfaction while minimizing churn risk.Promote the proper use of our products by offering tailored consultations and addressing client needs with customized proposals.Increase business opportunities by identifying client needs and presenting additional solutions.Identify and communicate any issues to our product team, contributing to the continuous improvement of our services.Collaborate with various internal teams (product, marketing, customer experience) to enhance customer satisfaction.Who We Are Looking For:We are seeking dynamic, enthusiastic individuals who are focused on professional growth. Ideally, you possess:Experience in customer success or post-sale rolesA strong customer support orientation, with a passion for caring for clients and satisfaction in solving their problems.Organizational skills to manage multiple objectives and deadlines.Familiarity with new technologies and an interest in the Health Tech sector.Good command of the English language (B2 level).

Join MioDottore as a Customer Success Specialist (AI) and revolutionize healthcare experiences for patients!About UsMioDottore is Italy's premier Health Tech platform, dedicated to connecting patients with healthcare professionals and facilities nationwide. Our mission is simple: Helping people live longer, healthier lives.Since 2015, MioDottore has been a part of the Docplanner Group, the largest global Health Tech network, backed by investors such as Goldman Sachs and operating in 13 countries. With a team of over 450 professionals, we are constantly expanding and seeking new talent for the role of Customer Success Specialist (AI).Your Role as a Customer Success Specialist (AI)In this position, you will focus on clients utilizing MioDottore's AI features, such as Noa Notes, guiding them in the effective adoption of these innovative solutions and ensuring optimal use of AI technologies. Your responsibilities will include:Leading clients in the activation and advanced use of AI features.Providing targeted training and support on Noa Notes, assisting professionals in integrating it into their daily workflows.Monitoring the usage of AI tools and identifying opportunities to enhance user experience.Gathering specific feedback on user experience with AI features and sharing insights with the product team for future development.Who We Are Looking For:We seek dynamic, enthusiastic individuals who are committed to professional growth. Ideally, you possess:Experience in customer success or post-sales roles.A strong customer support orientation, with a passion for helping clients and satisfaction in resolving their issues.Organizational skills to manage multiple goals and deadlines.Familiarity with new technologies and a keen interest in the Health Tech sector.Good command of the English language (B2 level).

Join MioDottore and redefine Health Tech with Artificial Intelligence!MioDottore, a part of the global Docplanner group, is Italy's leading platform connecting patients with healthcare professionals. Our mission is to help people live longer, healthier lives. Backed by investors such as Goldman Sachs and operating in 13 countries, we are expanding our team of over 450 professionals. We are currently seeking talented individuals for the role of Customer Success Specialist B2C.Your Role as a Customer Success Specialist B2CAs the primary contact for your assigned client portfolio, your goal will be to enhance their experience with our digital products. Here's how you will contribute:Act as the representative of MioDottore, providing dedicated consultancy, support, and effective solutions to clients.Enhance customer loyalty: Through targeted interventions, you will increase satisfaction and reduce churn risk.Promote the proper use of our products by offering tailored consulting, addressing client needs with customized proposals.Identify business opportunities by recognizing needs and presenting additional solutions.Identify and communicate any issues to our product team, contributing to the continuous improvement of our services.Collaborate with various internal teams (product, marketing, customer experience) to elevate customer satisfaction.Who We Are Looking For:We seek dynamic, enthusiastic individuals focused on professional growth. Ideally, you possess:Experience in customer success or post-sales rolesStrong dedication to customer support, enjoying taking care of clients and finding satisfaction in solving their problemsOrganizational skills to manage multiple objectives and deadlines.Familiarity with new technologies and a keen interest in the Health Tech sector.Good knowledge of English (B2 level).

Join MioDottore in Transforming Patient Care!MioDottore stands as Italy's leading Health Tech platform, seamlessly connecting patients with healthcare professionals and facilities nationwide. Our mission? Helping individuals lead longer, healthier lives.Since becoming part of the Docplanner group in 2015, the largest global Health Tech network backed by investors like Goldman Sachs and present in 13 countries, we are continuously expanding. With a team of over 450 dedicated professionals, we invite you to apply for the Customer Care Specialist position.Your Responsibilities:First-level technical support for issues related to the MioDottore platform and associated tools.Second-level remote support for our clients through inbound calls, emails, and WhatsApp.Maintain and update reporting dedicated to tracking product anomalies and bug analysis.Drive business opportunities by identifying needs and proposing additional solutions.Who Are We Looking For?We seek dynamic, enthusiastic individuals ready to grow with us! Ideally, you possess:A strong problem-solving attitude; you enjoy finding solutions to our clients' challenges.The ability to remain calm and composed in complex situations, demonstrating balance and skill in managing complexity without losing control.Good knowledge of Office applications (Word, Excel); as a digital entity, familiarity with these tools is essential.English proficiency at B1 level; as an international company, you may need to use English.Prior experience with CRM platforms is a fundamental prerequisite.Excellent commercial aptitude.What We Offer: A fixed-term contract under CCNL Commercio, reflecting our commitment to transparency, starting with ...

Join MioDottore, the leading digital platform that is transforming healthcare in Italy!Our mission? Helping people live longer, healthier livesAre you an ambitious individual with a flair for sales and a passion for technology? If so, we want to meet you! Learn more You could be our next Sales Account Executive in Rome IF:Sales is in your DNA: You love helping clients find solutions that truly make a difference and are motivated to propose a product you believe in.Challenges don’t intimidate you: You understand that rejections are part of the journey, and each success brings immense personal and financial rewards.You have at least one year of sales experience: Preferably in sectors such as insurance, finance, telecommunications, fitness, or real estate.You own a vehicle : You will need your own means of transport to reach our doctors within your designated geographic area.Your typical day at MioDottore:Acquire new clients: You will explore new opportunities, seeking and securing new clients.Generate opportunities from scratch: You will turn every cold call into an appointment that opens doors to business.Sell impactful solutions: You will assist doctors and healthcare professionals in revolutionizing their work with our digital product.Close deals: You will independently manage negotiations and meet potential clients, bringing every agreement to contract closure.Collaborate with the post-sales team: You will work with Customer Success colleagues to ensure an impeccable customer experience even after the sale.What we offer you:CCNL Commerce Contract Base + commission up to €50K‍4-day training at our Rome offices, with a dedicated Coach and Trainer for your first few months aimed at helping you excel.Meal vouchers worth €8

The Customer Success Specialist role at miodottore focuses on supporting clients and improving their overall experience. This position is based in Rome and involves direct interaction with customers, answering questions, and guiding them through the company's services. What you will do Assist clients by responding to their inquiries and providing clear guidance on available services Work with different teams to ensure customers receive consistent and effective support Help clients reach their goals by understanding their needs and offering tailored assistance What matters for this role Strong commitment to customer service Ability to empathize and communicate well with clients Comfort working collaboratively across departments This position is registered with targeted placement (L.68/99).

Join our dynamic team at Docplanner as a Customer Success Partner B2B, where you will play a crucial role in ensuring our clients thrive using our innovative solutions. In this position, you will foster strong relationships with B2B clients, guiding them towards achieving their business objectives while enhancing customer satisfaction. If you are passionate about helping businesses succeed and have a knack for problem-solving, we want to hear from you!

Join docplanner as a Customer Success Specialist in our B2C division, where your passion for enhancing customer experiences will shine. In this role, you will be the guiding force for our users, helping them maximize the value they gain from our platform. You will proactively engage with customers, provide support, and ensure their satisfaction with our services.

Join our dynamic team at docplanner as a Customer Success Specialist, where you will play a key role in enhancing customer satisfaction and driving customer loyalty. In this position, you will work closely with clients to understand their needs, provide exceptional support, and ensure they derive maximum value from our services.

MioDottore stands as Italy's premier platform in the Health Tech sector, seamlessly connecting patients with healthcare professionals and facilities nationwide. Our mission? To empower individuals to lead longer and healthier lives.Since 2015, MioDottore has been a proud member of the Docplanner group, the largest global Health Tech network, backed by investors like Goldman Sachs and operating across 13 countries. With a dedicated team of over 450 professionals, we are continuously expanding and seeking new talents to join us as a B2B Digital Account Manager.Your Role as a Digital Account Manager:You will manage a portfolio of high-value B2B clients, focusing on Digital Marketing services, overseeing the Onboarding and Farming phases in collaboration with the Customer Success Manager.As a strategic partner to your clients, you will conduct regular Business Reviews (QBR) and provide advanced performance analyses to optimize their investments.Your goal will be to maximize Customer Lifetime Value and enhance client retention through targeted growth and up-selling strategies.You will translate complex business needs into clear action plans and effective value propositions.Collaboration with the Global Product team will be essential as you provide direct feedback and contribute to the evolution of B2B segment needs.You will serve as a reference point for managing and executing complex strategic projects for large organizations.Actively monitoring the B2B landscape, you will provide insights to management and the sales team to refine our value proposition.We are looking for professionals with a strong results-oriented mindset, proactivity, and ambition to manage complex corporate relationships. The ideal candidate should blend technical operational skills on Google Ads with the ability to translate data into business strategies for clients.Ideally, you possess:Proven experience of at least 2-3 years in Digital Marketing, particularly in optimizing Google Ads, and strategic consulting aimed at the B2B segment.Strong analytical and strategic problem-solving skills.

MioDottore, a leading digital platform in the HealthTech sector, is seeking passionate Sales Representatives for our Rome office. Join a transformative team that's reshaping the Italian healthcare landscape. Your MissionAs an Inside Sales Account Executive, you will serve as a strategic consultant, revolutionizing the organization of Italian doctors by offering innovative digital solutions.You will manage the entire sales cycle: from cold calling to contract closure, establishing trust-based relationships with healthcare professionals and institutions.You Are the Right Fit If You Have:Experience in sales or related roles with a focus on goal achievement.Ability to conduct clear and persuasive presentations for clients and prospects remotely (via phone or video).Resilience in the face of rejection: you understand that objections are part of the process and every challenge fuels your motivation for a positive outcome.Determination in proposing solutions that have a tangible impact on clients' operations. Training and GrowthAt MioDottore, we build your career together. We provide a comprehensive onboarding experience, ongoing coaching, and all the tools necessary to excel in a rapidly growing HealthTech sector with significant social value.What We Offer:CCNL Commerce ContractBase salary + variable compensation up to 50K‍4-day training at our Rome offices, with a dedicated Coach and Trainer in your initial months aimed at propelling your success.Meal vouchers worth €8‍‍Welfare benefits up to €1200 for you and your family. Stock options plan available after 6 months of employment.Mental Well-being platform: access to Ifeel, as we believe mental health comes first.Flexible work arrangements allowing for smart working.Selection Process:Apply for our position.

Are you an ambitious individual with a knack for sales and a passion for technology? You might be the perfect fit for our Junior Inside Sales role!Join MioDottore, the leading digital platform that is transforming healthcare in Italy! Our mission? Helping people live longer, healthier lives.Submit your application and you could be invited to participate in our selection day scheduled for May at our Rome Garbatella offices.Daily responsibilities as an Inside Sales Account:Acquire new clients: You will embark on a journey to discover new opportunities, seeking and winning new customers.Generate opportunities from scratch: Convert every cold call into an appointment that opens doors to business.Sell impactful solutions: Assist doctors and healthcare professionals in revolutionizing their work with our digital product.Close deals: Independently manage negotiations and meet potential clients, ensuring every agreement is successfully finalized.Collaborate with the post-sales team: Work alongside Customer Success colleagues to guarantee a flawless customer experience even after the sale.You may be our future Inside Sales representative IF:Sales is in your DNA: You enjoy helping clients find solutions that truly make a difference and are motivated to promote a product you believe in.You embrace challenges: You understand that

Are you ready to take the lead in the digital revolution within the healthcare sector?Do you have a passion for selling innovative digital products powered by Artificial Intelligence? If so, this opportunity is perfect for you!Join MioDottore as a Customer Expansion Specialist and be at the forefront of digital transformation in healthcare!In this role, you will serve as the key point of contact for physicians and healthcare professionals, assisting them in enhancing their online visibility and optimizing patient management.Your responsibilities will include:Promoting our flagship AI-based product, designed to support doctors in managing appointments and clinical information.Engaging in upselling, cross-selling, and upgrading digital solutions to existing clients (B2B and B2C).Providing consultancy on advanced marketing tools and management solutions.How you will drive our clients' growth:Offering value-added solutions: you will be a trusted advisor to strategic clients, presenting tools that optimize their operations.Managing negotiations with empathy and expertise: you will handle the entire sales process using phone and video calls for personalized consultations, negotiations, and building valuable relationships.Collaborating with the post-sales team: you will work closely with Key Account Managers to enhance retention and strengthen customer loyalty.You could be our future Customer Expansion Specialist IF:You are a strategic thinker: able to identify upsell and cross-sell opportunities that add value.Consultation is second nature to you: you are passionate about helping clients discover impactful solutions, confidently endorsing a product you believe in.You tackle challenges with determination and teamwork: you embrace obstacles and believe in collaborative efforts as the key to achieving great results.You have sales experience: ideally, you possess at least one year of experience, particularly in upselling activities.

Join Kiabi, a leading fashion retailer, as a Customer Service Assistant at our Tiburtina location in Rome. We are seeking passionate individuals to enhance our customer experience by providing exceptional service and support.

Join our dynamic team at Docplanner as a Customer Success Specialist focused on AI solutions. In this pivotal role, you will be instrumental in ensuring our clients achieve their desired outcomes through our innovative technology. You will work closely with customers to understand their needs, provide strategic guidance, and drive engagement. Your ability to foster relationships and provide exceptional service will be key to your success.

Chi siamo:MioDottore è la piattaforma leader in Italia nel settore Health Tech, che connette pazienti con medici e strutture sanitarie in tutto il Paese. La nostra missione? Aiutare le persone a vivere più a lungo e in salute.Dal 2015, MioDottore è parte del gruppo Docplanner, il più grande network di Health Tech globale, sostenuto da investitori come Goldman Sachs e presente in 13 paesi nel mondo. Con un team di oltre 550 professionisti, siamo in continua crescita e stiamo cercando nuovi talenti da integrare nel nostro team commerciale. Posizione aperta: Sales Development Representative (SDR) – B2B Cliniche MedicheSe sei motivato da obiettivi sfidanti, relazioni commerciali e desideri crescere nel settore Sales B2B, questa è l’opportunità che fa per te. La tua missione: generare opportunità commerciali con alto tasso di conversione.Nella tua posizione come Sales Development Representative (SDR), sarai responsabile della generazione e qualificazione delle opportunità di business per il nostro Team Sales Enterprise. Sarai in prima linea nella creazione di collegamenti diretti con le cliniche e le strutture mediche, contribuendo così alla crescita di MioDottore.Cosa farai:Contattare cliniche mediche tramite telefonate, email, WhatsApp e LinkedIn.Gestire e qualificare rapidamente i lead inbound.Pianificare incontri qualificati per il team Sales Enterprise.Gestire e aggiornare la pipeline nel CRM (Salesforce).Eseguire follow-up strutturati secondo le diverse fasi del funnel.Monitorare i principali KPI e contribuire al miglioramento continuo del processo di vendita.Chi cerchiamo:Esperienza nel prospecting outbound (SDR / Pre-sales), incluso cold calling.Conoscenza di CRM e strumenti di sales automation (Salesforce è un plus).Capacità di organizzazione, senso di urgenza e resilienza.Ottime capacità comunicative e relazionali.Passione per il settore Health Tech.

Join our team at Docplanner as a Customer Success Specialist, where you will play a crucial role in ensuring our clients achieve their desired outcomes with our services. You will be the voice of the customer, helping to resolve issues, provide training, and build strong relationships. Your expertise will help us to enhance our offerings and create an exceptional experience for all users.

Role overview Domino's Pizza in Rome is looking for a Customer Service Representative to support daily operations and shape customer experience. This position involves direct interaction with customers, both in-store and by phone, and plays a key role in how guests perceive the Domino's brand. What you will do Take orders from customers accurately, whether in person or over the phone Process payments, handling both cash and card transactions efficiently Provide friendly and helpful service during every interaction Assist in keeping the store clean and welcoming for guests Requirements Interest in delivering great customer service Consistent and reliable work habits Positive attitude and commitment to quality

Domino's Pizza in Rome, Georgia seeks a Customer Service Representative to help create a positive experience for every guest. This role centers on welcoming customers and making sure each order is handled smoothly from start to finish. Key responsibilities Take orders from customers with accuracy and attention to detail Answer questions about menu options and available services Resolve concerns or issues to maintain customer satisfaction What we look for Friendly attitude with strong communication skills Comfort interacting with customers in person and over the phone Ability to stay organized and maintain a positive approach during busy periods