Customer Service Representative at Olenex | Rotterdam

Olenex operates from thirteen refineries across Europe, supplying a broad range of edible oils and fats to clients worldwide. The company serves both food and non-food producers, tailoring ingredients to specific customer needs. Olenex also engages in trading and sourcing raw materials, with a focus on sustainability and ethical practices through its #Shared…

Join our dynamic team at Rentokil Initial as a Customer Service Representative in Rotterdam! In this role, you will be the first point of contact for our valued customers, providing exceptional service and support. Your responsibilities will include managing customer inquiries, resolving issues, and ensuring customer satisfaction. This is an excellent opportunity for individuals looking to start their careers in a supportive and innovative environment.

What Will You Do?As a Customer Service Representative, you are the voice of Portbase. You will create an unforgettable customer experience by providing a warm welcome as the first point of contact for our clients. Your proactive questioning will help you get to the heart of the issue. You possess the ability to read between the lines and uncover 'the question behind the question'.Your exceptional listening skills, combined with your helpful attitude, make you the perfect link between our customers and our organization. In your role as a Customer Service Representative, you will engage in:Responding to customer inquiries via phone, email, and chat;Proactively thinking along and providing solutions for customer queries;Collaborating with other departments to enhance customer satisfaction;Contributing to the improvement of our support processes.What Ambition Do You Contribute To?Our goal is: "Efficiently developing reliable IT solutions with maximum customer value on a modern platform for complex logistics processes." We are ambitious. We are a multi-sided platform and work diligently on our predictability. Internal processes and customer experience are crucial in this regard. While we have already implemented many effective measures, there is always room for improvement.About UsIn port logistics, communication is essential. A multitude of organizations must work together to transport and transfer cargo through the chains to subsequent players in the process. Portbase, a subsidiary of the port companies of Rotterdam and Amsterdam, ensures that all parties in the port are connected. From shipping companies to inland carriers, and from Customs to shippers, all parties are linked on the Port Community System and actively share data with each other. They operate more efficiently and effectively by timely processing 90 million transactions per year through 43 different services.At Portbase, we believe that excellent customer service is the foundation of our success. As a Customer Service Representative at Portbase, you will work within the Customer Service Team, which is the go-to point for user-level queries from our customers. Together with the team, you will make a direct contribution to our goals; making the Netherlands the smartest ports in Europe!

Are you someone who quickly identifies connections, is not afraid of data and technology (such as APIs or user interfaces), and can explain complex matters clearly and simply? Do you recognize the urgency in customer inquiries and know exactly how to respond? If so, this role may be perfect for you!What will you do?As a Customer Service Representative, you will be the first point of contact for our clients, sister offices, and internal departments. You will handle a variety of questions and requests via email and phone. This is not a standard call center role; instead, you will delve deep, uncover the underlying issues, and provide clients with substantive solutions rather than simple answers.You will document all communications in Salesforce and take ownership of the cases assigned to you. Additionally, you will monitor agreed SLA's and keep clients proactively informed of progress.Moreover, you will actively engage in tasks ranging from account creation to sharing documentation. You will also support internal processes related to order processing, delivery, sales, and revenue accountability.Ensuring customer satisfaction is second nature to you. At the same time, you maintain tact and clarity regarding what is feasible. You will also contribute ideas on how we can make processes and products even smarter and better.

Altares Dun & Bradstreet seeks a Customer Service Representative in Rotterdam to support clients, sister offices, and internal teams. The role involves handling a variety of requests and questions by email and phone, with a focus on understanding each inquiry's root cause and delivering effective solutions. This position is not limited to routine call center tasks but requires a thoughtful approach to problem-solving. Main responsibilities Act as the first point of contact for customers and internal stakeholders. Respond to inquiries via phone and email, managing both straightforward and complex issues. Document all interactions in Salesforce and take responsibility for assigned cases. Monitor Service Level Agreements (SLAs) and keep customers informed on progress. Assist with account creation, documentation sharing, order processing, delivery, sales, and revenue activities. Communicate clearly about what is and isn’t possible, balancing customer satisfaction with transparency. Offer suggestions to improve processes and products. What we value Skill in simplifying complex topics and communicating clearly. Comfort working with data and technology, including APIs and user interfaces. Ability to think quickly and prioritize urgent requests. Initiative in handling varied tasks and contributing to team improvement. Location This role is based in Rotterdam, Zuid-Holland, Nederland.

Join Our Team as a Customer Service Representative at Van Lanschot Kempen!Location: RotterdamNote: After your application, you will receive a few questions via WhatsApp.As a Customer Service Representative at Van Lanschot, you will primarily address inquiries related to investing! You may also encounter questions regarding payments, bank cards, mortgages, loans, and savings. You are the go-to person for answers. On average, a customer conversation lasts about 10 minutes; taking the time to connect and engage is crucial! Imagine a customer calling with a question about purchasing a yacht. You enjoy a pleasant conversation with them, creating a connection, and by the end of the call, both of you hang up satisfied. As a thoughtful gesture, you send them a fun keychain, and they absolutely love it!Your role is to ensure our customers feel heard and understood, leaving them smiling whether they hang up the phone, reply to an email, or conclude a chat. By the end of each interaction, you’ll know the details about someone’s dream vacation, their pet’s name, and you’ll have assisted them with their banking inquiries to the best of your ability. Curious about what we offer beyond this enjoyable role? Read on!What Do We Offer?A starting salary of €2,721 based on a 40-hour work week;Upon obtaining your WFT diploma (or if you already have it), your salary will increase by €0.50 per hour, totaling €2,816 based on 40 hours;A 7-month contract with the possibility of extension or a permanent position;8% vacation pay, disbursed in May;A delightful role as a Customer Service Representative for 24 to 40 hours per week (preferably 3 full days) during our operating hours from Monday to Friday, 08:45 - 17:30;The opportunity to earn your WFT Basic diploma within 3 months;An extensive 2-week onboarding program, requiring full-time presence at the office;Work-from-home options after 3 months (up to 3 days per week);A home office allowance of €2 per day worked from home;Travel expense reimbursement: €0.23 per kilometer or full public transportation reimbursement;Pension scheme;Career development opportunities to help you grow within Smartcenter!

Join our dynamic team as an Interior Plant Service Representative in Rotterdam! In this full-time position, you will be responsible for the maintenance and care of indoor plants, ensuring that our clients enjoy vibrant and healthy greenery within their spaces. If you have a passion for plants and a knack for customer service, we want to hear from you!

Hunter Douglas stands as the premier global manufacturer of window coverings and a key player in architectural products. With a legacy spanning over a century, our brand is synonymous with innovation, style, and functionality, enhancing the aesthetics of millions of homes and commercial spaces worldwide.We are on the lookout for motivated, intelligent, creative, and entrepreneurial individuals. By providing stimulating and fast-tracked career growth opportunities, fueled by our collective ambition for success, we cultivate an environment where your career can flourish. In exchange for your skills, we are dedicated to offering a competitive and comprehensive compensation package, ensuring you feel appreciated. Our vision is to become the fastest-growing and most beloved window covering company globally. What’s your vision?Position Overview:We are seeking a Sales Representative to join our vibrant team and spearhead growth in the Dutch market. This pivotal role is centered on acquiring new customers, fostering long-lasting relationships, and providing exceptional service throughout the sales journey.What You’ll Be Doing:Proactively acquiring new customers across The Netherlands through outreach and relationship-building.Building and maintaining strong, ongoing collaborations with existing clients.Interacting with customers through in-person meetings, phone calls, and emails.Meeting ambitious sales targets and KPIs, focusing on both volume and quality.Guiding customers through the purchasing process with expert advice and care.Managing order fulfillment and executing administrative tasks accurately.What We’re Looking For:Fluent in Dutch (written and spoken) and English – essential.Proficiency in German is a plus.Demonstrable experience as a Sales Representative or in a similar customer-facing position.Willingness to travel regularly to meet clients throughout the country.A natural connector with excellent interpersonal and communication skills.Industry knowledge is preferred.A technical background is a significant advantage.If this resonates with you, we encourage you to apply by submitting your CV in English.

Your Professional Mission as a Customer Service RepresentativeAs a Customer Service Representative at Portbase, you will be an integral part of our dedicated Customer Service team. This team serves as the primary contact for user-level inquiries from our clients.In this role, you will ensure a positive customer experience and contribute significantly to the service orientation of Portbase as well as the reputation of your team! Your proactive and helpful nature allows you to ask the right questions at the right time. You understand the importance of digging deeper into customer queries, as there may be underlying issues to address. With your problem-solving skills and a strong initiative, you can devise structural solutions for recurring challenges.Your Key Responsibilities as a Customer Service Representative at PortbaseYou will be responsible for resolving customer inquiries effectively.You will ensure accurate documentation of customer queries and provide excellent resolution of customer issues.You will interact with various departments within Portbase, fostering a sense of connection and gaining insights into logistics.You will collaborate closely with your team, contributing positively through clear communication and flexibility.You will provide both solicited and unsolicited advice on current issues or potential improvements.You will stay updated on developments in your field, ensuring you have current knowledge at your fingertips.What Does Portbase Offer?A flexible workplace located within walking distance from Blaak Station and De Markthal.Performance management; you take ownership of your professional development while we provide support.Continuous learning and development opportunities through the Portbase Academy, our extensive learning platform.PKEs (Portbase Knowledge Exchange); interactive knowledge-sharing sessions.Ample room for creativity, innovation, and personal initiative.A collaborative culture where we work together towards a common goal, delivering value to the logistics community. This is felt in every interaction and collaboration.A pleasant working atmosphere with relaxation areas and monthly catered lunches/social gatherings.26 vacation days, with the option to purchase additional days.Essential tools and excellent secondary benefits; including a laptop, phone, travel expense reimbursement, and a solid pension plan.An attractive annual salary, including vacation pay and a year-end bonus equivalent to one month's salary.

What Will You Do?As a Customer Service Representative at Hasco Invest, you will play a pivotal role in our operations. You will be the primary contact for customers facing issues or technical inquiries, ensuring that service requests are handled swiftly and professionally.Your technical expertise will enable you to assist customers in a friendly and clear manner, making a significant difference between merely reporting an issue and providing a solution. Furthermore, you will support our installers remotely and assist sales advisors with technical questions.You will join a small, driven team where you can make an immediate impact and have ample opportunity to contribute meaningfully. We value a collaborative spirit, maintain an informal atmosphere, and enjoy camaraderie, concluding each week with a team gathering on Fridays.

Beequip is a pioneering financing company specializing in heavy rolling, driving, and marine equipment for the construction, infrastructure, agriculture, and logistics sectors. We are dedicated to supporting entrepreneurs and start-ups who need to keep moving forward. For all those SMEs that drive the economy, Beequip was established to do things differently—faster, smarter, and more human. We believe in leasing solutions that adapt to entrepreneurs, not the other way around.Your challenge begins when Sales finalizes the contract. You will ensure that all data is accurate, documents are complete, and financing can be processed efficiently. You will handle customer and equipment data, prepare security documents, and maintain our Fintech system with precision.You will keep customers, suppliers, and colleagues informed at every step. If you notice something is missing or at risk of falling behind, you will take immediate action to maintain momentum.During the lease term, you will be the first point of contact for customers, addressing queries, changes, or simply providing clarity. You respond quickly, transparently, and without hassle, ensuring customers feel valued as you always think alongside them. Each day presents new challenges, and you will prioritize tasks, maintain an overview, and take proactive steps. As Beequip continuously evolves, you will contribute ideas for process improvements, grounded in practicality.Your collaboration with colleagues will be close, stepping in where needed and taking responsibility. You are entrepreneurial, detail-oriented, and customer-focused, ensuring a seamless experience from the beginning to the end of the lease.

Kickstart your IT career at full throttle with top-notch training and exciting projects in the Rotterdam area. From modern office buildings in Zuidas-style locations near Kop van Zuid and Weena to businesses in the city center and surrounding areas like Schiedam, Capelle aan den IJssel, and Barendrecht: we are on the lookout for a passionate IT Support Specialist who blends technical skills with a friendly attitude. Join over 70 IT professionals at Zenda and enjoy the security of a stable income, even between assignments, alongside unlimited development opportunities.OverviewLocation: Rotterdam area (various locations)Hours: 36 - 40 hours per weekSalary: €2,500 - €3,700 (based on experience)Level: MBO 3/4 (Junior/Medior)Start Date: Immediately or by arrangementWhat Your Day Looks Like as a Service Desk Technician in Rotterdam?Together with your colleagues, you'll ensure that end-users can work seamlessly. Your mission is straightforward: to help everyone get back on track digitally. No two days are the same. You will work on-site with our clients in the Rotterdam area, where you will be part of a local team or manage projects independently.Analyze and Resolve: You will handle 1st and 2nd line incidents. If you’re unable to solve a problem, you will coordinate with the relevant specialists directly.On-site Support: You will manage workstations, install hardware, and ensure that new employees of the client are quickly set up and operational.Proactive Management: You will contribute ideas for long-term solutions to prevent incidents from recurring.

Change is hiring Customer Service Representatives for Delta's technical helpdesk in Rotterdam. Starting June 6th, this team will support Delta customers who need help with internet and television services. The position is based at a central location in Rotterdam, Zuid-Holland, Nederland. Role overview Act as the first point of contact for Delta customers with technical questions or issues about their internet service. Help customers resolve technical problems, such as setting up new internet connections and equipment. Troubleshoot modem issues and guide customers through solutions step by step. Handle a variety of inquiries to make sure customers feel supported and satisfied. What Change offers Hourly wage of €16.82, including vacation pay. Three-week paid training program held Monday through Friday. Work from a welcoming office just five minutes from Rotterdam Central Station. Flexible contract options: choose between 12-20 or 32-40 hours per week, in 2-hour increments. Be part of a growing scale-up with opportunities to advance your career. Travel expense reimbursement for commutes between 7.5 km and 30 km. Access to a pleasant cafeteria with fresh coffee and a catered lunch every Monday. Join monthly social events and activities. Operating hours: Monday and Friday 08:00-21:00, Tuesday to Thursday 08:00-18:00. Flexible shifts are available, including options suitable for students.

WoodWing is an international SaaS provider specializing in Enterprise Information Management (EIM). We empower organizations to manage their information more intelligently — less hassle, more clarity, and greater impact. Our SaaS solution, Xtendis, enables this through secure, scalable, and well-organized systems.Are you eager to grow and an enthusiastic, results-driven Sales Representative with a passion for sales and relationship-building? Are you looking for a position where you can make an impact and contribute to the growth of an innovative company? If so, read on, as this could be your new opportunity! Where Will You Work?Join us in a vibrant office located in the heart of Rotterdam. You will thrive in a dynamic environment at a company recognized for: Innovation; WoodWing Xtendis develops advanced technologies to help clients optimize and digitize their documents and data using the latest market techniques. International Focus; Although originally Dutch, the company caters to a global clientele. Flexible Work Culture; Enjoy a pleasant balance between working from home and in the office.Team-Driven Culture; Collaborate with experts in technology, software development, and customer-oriented solutions. Your Role: As a Sales Representative, you will be the driving force behind our sales pipeline. You will be responsible for identifying and approaching potential clients, setting the stage for long-term partnerships. Collaborating closely with the sales and marketing team, you will generate leads and convert them into valuable conversations. Additionally, you will manage a number of existing clients, ensuring their satisfaction.Your Daily Responsibilities Include:Actively generating and qualifying leads through various channels (email, phone, LinkedIn, etc.). Planning and conducting cold outreach to penetrate new markets. Engaging in initial discussions with prospects to understand their needs. Developing smart strategies to attract new clients. Working with the sales team to transfer qualified leads. Maintaining all activities in our CRM system, HubSpot.Moreover, in this role, you will have the opportunity to close your own deals alongside generating leads! Why Choose WoodWing?Because here you will gain the freedom to take initiative, the space to grow, and work in a supportive environment that values innovation.

About MaqqieMaqqie is one of the fastest-growing tech companies in the Netherlands. Our innovative HR platform streamlines work processes, making them smarter, faster, and fairer. Rather than relying on disparate tools, we provide a comprehensive digital ecosystem that covers everything from contracts and payroll to scheduling and payments.We are building the future of the labor market with a team that combines ambition, engagement, and enjoyment.About the RoleAs a Customer Service Representative, you will be the first point of contact for our users. You will ensure that employers and employees can navigate our platform seamlessly and receive genuine assistance.Your responsibilities include answering queries, collaborating on solutions, and working with colleagues to continuously improve processes. You will frequently interact with the Legal, Payroll, Finance, and Product teams, and you will have the autonomy to manage your work effectively.

Are you ready to join the technical helpdesk for Odido's internet services? We are seeking enthusiastic customer service specialists to enhance our team. You will engage with customers warmly and address all their inquiries regarding fixed internet services. You'll be working in a beautiful and friendly office located in the heart of Rotterdam. Interested? Read on!Who are we looking for?We are looking for individuals who can start on March 23! You are someone who thrives on helping others and possesses a strong service-oriented mindset. As a helpdesk representative, you will be the primary point of contact for Odido's business clients who have questions about their internet services, are experiencing outages, or are facing installation challenges.You may also receive inquiries regarding business mobile subscriptions, such as billing issues, contract questions, or service disruptions. You remain calm in difficult situations, capable of conveying that calmness to distressed customers. You have a passion for technology and strong empathy, allowing you to assist customers even when solutions are not readily available. You are proactive and take ownership to collaboratively identify and resolve issues with the client.Additionally, you and your colleagues will collaborate on ways to enhance service delivery and improve the overall customer experience.What can you expect? You will earn a competitive salary of €16.82 per hour, including vacation pay! Flexible contract options: Choose your preferred number of hours for scheduling, with a minimum of 12 hours. You can select between 20 to 40 hours, in increments of 2.Working hours: Mon-Fri 08:00-20:00 and Saturday 09:00-17:30.Work from our office in central Rotterdam.Super easy to reach via public transport, just a 5-minute walk from Rotterdam Central!Join a rapidly growing scale-up with opportunities for advancement.Travel expense reimbursement for distances from 7.5 km to 30 km, making your commute easier. A pleasant cafeteria where you can enjoy fresh coffee and complimentary lunch every Monday!Enjoy fun monthly social events and activities.

Are you ready to take flight? Are you customer-oriented with a passion for providing exceptional service in a fast-paced environment? We are currently seeking a motivated PRM Staff Member to join our team!In this role, you will assist passengers with reduced mobility (PRM) throughout their journey at our airport.What will you do?As a PRM Staff Member, you will be responsible for guiding passengers with reduced mobility from their arrival at the airport to boarding their aircraft. You will ensure that these passengers are escorted safely, comfortably, and efficiently from parking areas to the PRM waiting area and into the aircraft.Here is a brief summary of some of your daily tasks:Assist PRM passengers upon arrival at the airport, both before and after customs control;Provide support during check-in, security checks, and reaching the gate;Ensure a comfortable and respectful experience for PRM passengers through personalized attention and assistance;Collaborate with other departments and airline partners to guarantee smooth and safe passenger handling.

Ben jij een sociaal talent dat uitblinkt in klantcontact en op zoek is naar een unieke werkplek? Sluit je aan bij ons team in de Tax Free Airport Shop op Rotterdam Airport, waar elke dag duizenden reizigers voorbij komen. Deze rol biedt jou de kans om te schitteren in een dynamische retailomgeving, omringd door diverse culturen en verhalen.Verleg je grenzen als VerkoopmedewerkerIn de functie van verkoopmedewerker is jouw primaire doel om de beste service aan onze klanten te bieden en hen te adviseren over ons luxe assortiment. Wij bieden een breed scala aan producten, waaronder sieraden, elektronica, sterke drank, tabak, boeken en tijdschriften. Je benadert reizigers met enthousiasme en helpt hen het perfecte product te vinden. Samen met je collega's zorg je voor een aantrekkelijke winkelpresentatie en een snelle, tevreden afhandeling van aankopen.

Are you an HR talent eager to make a meaningful impact on people's health and happiness? Join us in our mission to help individuals lead healthier lives in a safe, accessible, and innovative manner.About WellisWellis is a rapidly growing healthtech scale-up that is reinventing one of the most traditional sectors: the pharmacy. What started only recently has evolved into a profitable European company with tens of thousands of customers — and we are just getting started.By combining medical expertise with technology and data, we are making healthcare smarter, more efficient, and personalized. We focus on themes such as weight management, lifestyle coaching, and tailored medication.At Wellis, you will join a driven and ambitious team that quickly adapts, breaks conventions, and builds with impact. We create an environment where professionals feel at home: with short communication lines, a lot of ownership, and the energy of a rapidly growing organization.The RoleAs our HR Representative, you will take primary ownership of the entire employee lifecycle from a documentation and data perspective. Compliance and accuracy are our foundation — and you will take the lead in this area. You will be the operational heart of our People & Culture team. You are responsible for the “fine print” that keeps Wellis running, ensuring that every contract, payroll round, and personnel file is managed with surgical precision. You will report directly to the People & Culture Lead and act as an expert for our HRIS (Personio) and a central point of contact for all administrative inquiries.Your Responsibilities:End-to-End Documentation: Drafting, issuing, and archiving employment contracts, addenda, employer declarations, and termination documents.HRIS Management: Ensuring 100% data accuracy in Personio and keeping all employee profiles, salary changes, and organizational charts up-to-date.Payroll Coordination: Acting as a liaison between HR and Finance; collecting and processing monthly payroll changes, managing pension registrations, and overseeing tax compliance.Compliance & Audit: Monitoring visa expiration dates, applications for the 30% ruling, and mandatory occupational health documentation to ensure Wellis complies fully with Dutch labor law.Sickness & Leave Management: Recording and reporting sick leave (Wet Verbetering Poortwachter), leave balances, and parental leave.Process Optimization: Evaluating existing HR workflows and suggesting improvements.

About Royal Den Hartogh Logistics Royal Den Hartogh Logistics is an international logistics provider serving the chemical, gas, polymer, and food industries. Founded in 1920 and family-owned, the company focuses on safety and sustainability throughout its operations. With 54 locations in 27 countries, a team of over 2,600 professionals, and a modern fleet of 25,000 tank containers, 5,000 dry bulk containers, and nearly 900 trucks, Den Hartogh supports clients with efficient and future-focused supply chains. Role Overview: Customer Service Representative - Logistics Solutions Based in Rotterdam, the Customer Service Representative joins the Liquid & Global Business Units. This position manages the full transport operation process, from accepting orders to invoicing. The role turns commercial and operational agreements into clear instructions for colleagues and partners, ensuring smooth logistics execution. Main Responsibilities Serve as the main contact for several international clients. Oversee operational execution and handle related administrative tasks. Maintain daily communication with clients to keep operations running smoothly.