Dutch-Speaking Customer Support Specialist

About MaqqieMaqqie is one of the fastest-growing tech companies in the Netherlands. Our open HR platform makes work smarter, faster, and fairer. We offer a cohesive digital ecosystem that streamlines everything from contracting and payroll to planning and payment.We are building the future of the labor market with a team that combines ambition with commitment and enjoyment.About the RoleAs a Customer Support Specialist, you will be the first point of contact for our users. You will ensure that employers and employees can navigate our platform smoothly and receive genuine assistance.You will respond to inquiries, brainstorm solutions, and collaborate with colleagues to continuously optimize processes. Your role will involve close collaboration with Legal, Payroll, Finance, and Product teams while allowing you the autonomy to manage your work effectively.

About MaqqieMaqqie is one of the fastest-growing tech companies in the Netherlands. Our innovative HR platform streamlines work processes, making them smarter, faster, and fairer. Rather than relying on disparate tools, we provide a comprehensive digital ecosystem that covers everything from contracts and payroll to scheduling and payments.We are building the future of the labor market with a team that combines ambition, engagement, and enjoyment.About the RoleAs a Customer Service Representative, you will be the first point of contact for our users. You will ensure that employers and employees can navigate our platform seamlessly and receive genuine assistance.Your responsibilities include answering queries, collaborating on solutions, and working with colleagues to continuously improve processes. You will frequently interact with the Legal, Payroll, Finance, and Product teams, and you will have the autonomy to manage your work effectively.

Your Role as an Onsite IT Support Engineer:As an Onsite IT Support Engineer, you will deliver exceptional technical support directly at client locations, addressing and resolving hardware and software challenges while ensuring the optimal performance of their IT infrastructure.Diagnose, troubleshoot, and resolve issues related to hardware, software, and operating systems efficiently.Work autonomously or collaboratively within a team environment.Install, upgrade, and maintain end-user hardware including desktops, laptops, printers, mobile devices, as well as video and conference equipment.Analyze and rectify errors, manage hardware upkeep, install/remove workstations, and configure new software (IMACD), while managing user accounts through Active Directory.Implement software and operating systems using SCCM or similar deployment technologies.Document your methodologies and solutions in a ticketing system for future reference.Manage IT assets effectively.

About MaqqieMaqqie is the premier open HR platform that organizes work in a smarter, faster, and fairer way. We are building a future where companies, workers, and intermediaries collaborate effortlessly. Instead of fragmented tools, we provide a singular digital ecosystem for all aspects of work: from contracting and payroll to planning and payments.We are in full swing. With an ambitious team and a scalable tech stack, we are experiencing rapid growth. To further enhance our commercial strength, we are seeking an energetic Account Manager who knows how to successfully engage the right clients.Your RoleAs an Account Manager, you will be responsible for the entire commercial process: from identifying and qualifying leads to closing deals. You will manage your own sales funnel and lead the process from initial contact to handover to Customer Success. You will work within a hybrid PLG/SLG approach: knowing when self-service works best and when personal interaction makes a difference. Collaborating with Marketing, Product, RevOps, and Customer Success, you will continuously optimize your funnel—from acquisition to customer activation.This position is designed for individuals with drive, ownership, and a growth mindset.

About MaqqieMaqqie is the pioneering open HR platform that revolutionizes the way work is organized—smarter, faster, and fairer. We are committed to building a future where businesses, employees, and intermediaries collaborate effortlessly. Our solution integrates all HR processes into a single digital ecosystem—from contracting and payroll to scheduling and payments.As we continue to grow with an ambitious team and a scalable tech stack, we are looking for an energetic Sales Manager who can attract the right customers and strengthen our commercial impact.Your RoleAs a Sales Manager, you will oversee the entire sales cycle—from identifying and qualifying leads to closing deals. You will independently manage your sales funnel and lead communication from initial contact to successful handover to Customer Success. Utilizing a hybrid PLG/SLG approach, you will discern when self-service is effective and when personal interaction is essential. Collaborating with Marketing, Product, RevOps, and Customer Success, you will continuously optimize your pipeline—from acquisition to customer activation.This position is ideal for individuals with a strong drive, ownership mentality, and a growth mindset.

Are you an HR talent eager to make a meaningful impact on people's health and happiness? Join us in our mission to help individuals lead healthier lives in a safe, accessible, and innovative manner.About WellisWellis is a rapidly growing healthtech scale-up that is reinventing one of the most traditional sectors: the pharmacy. What started only recently has evolved into a profitable European company with tens of thousands of customers — and we are just getting started.By combining medical expertise with technology and data, we are making healthcare smarter, more efficient, and personalized. We focus on themes such as weight management, lifestyle coaching, and tailored medication.At Wellis, you will join a driven and ambitious team that quickly adapts, breaks conventions, and builds with impact. We create an environment where professionals feel at home: with short communication lines, a lot of ownership, and the energy of a rapidly growing organization.The RoleAs our HR Representative, you will take primary ownership of the entire employee lifecycle from a documentation and data perspective. Compliance and accuracy are our foundation — and you will take the lead in this area. You will be the operational heart of our People & Culture team. You are responsible for the “fine print” that keeps Wellis running, ensuring that every contract, payroll round, and personnel file is managed with surgical precision. You will report directly to the People & Culture Lead and act as an expert for our HRIS (Personio) and a central point of contact for all administrative inquiries.Your Responsibilities:End-to-End Documentation: Drafting, issuing, and archiving employment contracts, addenda, employer declarations, and termination documents.HRIS Management: Ensuring 100% data accuracy in Personio and keeping all employee profiles, salary changes, and organizational charts up-to-date.Payroll Coordination: Acting as a liaison between HR and Finance; collecting and processing monthly payroll changes, managing pension registrations, and overseeing tax compliance.Compliance & Audit: Monitoring visa expiration dates, applications for the 30% ruling, and mandatory occupational health documentation to ensure Wellis complies fully with Dutch labor law.Sickness & Leave Management: Recording and reporting sick leave (Wet Verbetering Poortwachter), leave balances, and parental leave.Process Optimization: Evaluating existing HR workflows and suggesting improvements.

Join Dept as a Creative Account Director, where you will lead dynamic projects and inspire teams to deliver innovative solutions. In this role, you will collaborate with clients to understand their needs, ensuring the execution of exceptional creative strategies that resonate with target audiences. Your expertise in account management and creativity will be pivotal in driving growth and success for both our clients and the agency.

Start Date: May 4 & May 18Job Description:As a Customer Service Advisor, you will primarily assist lease drivers with inquiries related to home electric charging solutions. Your role will focus on guiding and managing the process of delivery, installation, connection, and usage of charging stations, often within the framework set by the leasing company. The position demands clear communication, diligent follow-up, and professional management of expectations. We are looking for colleagues who can work between 32 and 40 hours a week.Core Responsibilities:Handle customer interactions through phone and written communication with lease drivers in DutchProvide explanations regarding the installation and connection processAddress inquiries about scheduling, timelines, and usageDocument and track reports and incidentsCoordinate with installers and internal teamsProactively inform customers about status updates and next stepsAccurately record customer interactions in the CRM systemLanguage Requirements:Dutch: C1 levelEnglish: PreferredWhat We Offer:A highly attractive base salary of €18.00 per hour including vacation pay.Travel reimbursement for distances between 7.5km and 30kmWork from the beautiful Eneco office in Rotterdam-Alexandrium, which is easily accessible.A professional work environment with opportunities for growth.Fun monthly social gatherings and activities.Knowledge and Skills:Affinity for technology and sustainabilityProven experience in customer contact, prior call center experience is a strong plusProcess-oriented mindset (multiple steps and dependencies)Quick learnerAttention to detail and structured work approachResilience under time pressureCompetencies:Customer-focused with clear boundariesExpectation managementOwnership of casesStrong communication skillsSolution-oriented and independentEmployment Type: Full-Time, Part-TimeTerms of Employment:Flexible working hoursTravel reimbursement

Bilingual Customer Advisor for EV Charging – French-speakingJob Overview:As a Customer Advisor, you will exclusively assist lease drivers with inquiries related to electric charging solutions for home use. Your main focus will be on providing guidance and oversight throughout the delivery, installation, connection, and usage of charging stations, ensuring that all processes align with the leasing company's framework. This role demands clear communication, diligent follow-up, and professional expectation management.Key ResponsibilitiesEngage with lease drivers through phone and written communication in both French and DutchProvide detailed explanations regarding the installation and connection processesAddress inquiries regarding scheduling, timelines, and usageDocument and track reports and incidentsCoordinate with installers and internal teamsProactively update customers on the status and next stepsAccurately record customer interactions in CRM systemsLanguage RequirementsFrench: C1 level (professional customer interaction)(Language testing will be part of the recruitment process to mitigate risks)Dutch: C1 levelEnglish: preferableKnowledge and SkillsAffinity for technology and sustainabilityProcess-oriented mindset (understanding multiple steps and dependencies)Quick learning abilityAbility to work accurately and in an organized mannerResilience under time pressureCompetenciesCustomer-oriented with clear boundariesEffective expectation managementOwnership of casesStrong communication skills

About MaqqieWe are Maqqie, one of the fastest-growing tech companies in the Netherlands. Our open HR platform revolutionizes the way work is organized, making it smarter, quicker, and fairer. No more fragmented tools; we offer a comprehensive digital ecosystem that encompasses everything from contracting and payroll to scheduling and payment. Together, we're shaping the future of the labor market. Will you join us?About the RoleAs a Customer Success Manager, you will ensure that our clients achieve success from day one. You will provide them with an impactful onboarding experience, assist them in maximizing the value of our platform, and cultivate strong, lasting relationships. You will be the essential link between our clients and various internal teams, including Product, Tech, Sales, Marketing, and Support.Your Responsibilities:Relationship Management: You will serve as the primary point of contact for our largest clients regarding inquiries and issues. You will proactively address problems and signs of churn, and facilitate the onboarding of new clients.Success Planning: You will develop and implement customized success plans for our clients that align with their goals and preferences.Continuous Improvement: You will actively gather feedback from our clients regarding their usage and experience with the Maqqie app. You will analyze this data and share your findings with the Product, Tech, Sales, Marketing, and Support teams to continually enhance the customer experience and our products and services.Events & Training: You will conduct training sessions for new and existing clients to help them derive maximum value from our products. Additionally, you will organize events to showcase new features to clients and attract potential customers from their networks.Up- & Cross-Selling: You will identify opportunities for upselling and cross-selling to enhance customer value and prevent churn.You will work within the Commerce department and report directly to Tess van Asperen (Manager Sales & Success). The team consists of 2 Customer Success Managers and 2 Account Managers.

Olenex supplies a broad range of edible oils and fats to customers around the world. With thirteen refineries across Europe, the company serves both food and non-food industries, producing liquid and tropical oils. Olenex is active in trading and sourcing raw materials, and emphasizes sustainability and fair trade through its #SharedResponsibility initiative. Role overview This Customer Service Administrative Support Specialist role is based at the Central Post Office in central Rotterdam, Zuid-Holland. Olenex seeks someone organized and experienced to support daily business operations while upholding strong customer service standards. Main responsibilities Process customer orders and verify transaction accuracy Manage invoicing tasks and maintain financial records Handle data management duties and prepare regular reports Serve as a reliable contact for both customers and internal teams Contribute to improving the quality, stability, and efficiency of customer service processes Work environment Olenex values professional growth and offers training and development opportunities. Team members are recognized for their contributions, and collaboration and continuous improvement are part of daily work life.

As a Logistics Support Specialist, you will play a crucial role in ensuring that all internal and external stakeholders are informed and equipped to manage orders effectively. Your clear communication will be essential in fostering a seamless logistics process.You thrive in a dynamic environment and are motivated by the opportunity to enhance our logistical operations and elevate customer satisfaction on a daily basis. This is your chance to grow within an innovative logistics team that is gearing up for the future with a state-of-the-art automated warehouse.In this role, you will be an integral part of the Logistics Support Team, acting as a bridge between our logistics staff, customers, and suppliers. You will handle inquiries from customers and suppliers, schedule loading and delivery appointments, and ensure proper internal communication and documentation for incoming and outgoing products and pallets. Additionally, you will coordinate transport for import and export shipments throughout Europe and globally.Monitoring shipments to guarantee timely and accurate deliveries will be one of your key responsibilities. You will also maintain administrative records within our logistics system, ensuring accurate order and delivery registrations.Supporting the planning process, you will book transports, compare rates, and confirm loading and unloading appointments. Your keen eye for detail and efficiency will help you identify and rectify bottlenecks in the logistics process, with the ultimate goal of continuously improving our services and enhancing customer satisfaction.Your workplace will be our HUB located at Eemhavenweg in Rotterdam, a vibrant, diverse, and friendly environment with over 60 logistics colleagues. We are also preparing to relocate back to Ridderkerk, where a brand new automated warehouse is set to launch in mid-2026.

Are you a seasoned Customs Broker energized by intricate logistics challenges? Join Eimskip Nederland in Rotterdam and leverage your expertise in a vibrant international environment where quality and service are paramount.In this role, you will oversee the seamless execution of customs processes, provide expert advice to clients and colleagues, and actively contribute to process enhancements.Ready to take the next step in your career? Read on and apply!About Eimskip Nederland: Established in 1985, Eimskip Nederland has become a prominent player in logistics services across Europe. Operating from our strategic hub in the Port of Rotterdam, we collaborate with approximately 100 international colleagues to deliver innovative and reliable end-to-end logistics solutions. Our modern office combined with a 2,700 m² warehouse enables us to meet diverse logistical challenges daily.Your Role: As a Customs Broker, you will be the expert who alleviates our clients' customs and logistics burdens. You will ensure all customs processes operate smoothly, accurately, and in compliance with the latest laws and regulations. Not only will you excel operationally, but you will also serve as a consultant to both clients and colleagues. With your commercial insight and expertise, you will elevate our service delivery to new heights.

Benefits-Plaza is a cloud integration platform within Keylane, operating at the intersection of (pension) insurance and IT. This platform is utilized by intermediaries, insurers, and employers to manage employee data for employee benefits schemes.About Your RoleAs an IT & Customer Success Specialist at Benefits-Plaza, you will be a vital member of our Delivery team. You will configure payroll connections, onboard employers and intermediaries to our platform, and respond to customer inquiries in a professional and friendly manner. Your responsibilities include implementing new employers and ensuring the successful setup of pension and income schemes. You will take ownership of the initial setup, monitor timelines, and manage customer expectations effectively. Additionally, you will oversee an efficient workload management process, where quality and customer satisfaction are always prioritized.About Your TeamYou will be part of a compact, ambitious team in Rotterdam, where a customer-centric and hands-on approach is encouraged. The culture within Benefits-Plaza is entrepreneurial and focused on collaboration and growth. You will have the space to develop as a professional and make an impact within a dynamic and innovative organization that is part of Keylane.Check out our blog posts and videos to see what it’s like to work at Keylane.

Join Our Team as a VAT Specialist for the Benelux Region at Customs Support GroupCustoms Support Group (CSG) is a neutral, digitally driven customs partner based in Northwestern Europe. With over 1,700 specialists across multiple locations, we support businesses daily with smart, fast, and efficient solutions for their customs processes and tax obligations. At CSG, we merge in-depth expertise with a passion for customer service.What Sets Us Apart?We are a knowledge-driven organization with an informal and dynamic culture, where communication is direct and quick decisions are a part of our daily routine. Collaboratively, we work towards achieving successful outcomes and support each other in our endeavors. For foreign companies, we act as fiscal representatives for VAT purposes. Due to our strong growth, we are looking for two VAT Specialists to join our Benelux VAT team.Your Role as a VAT Specialist for the Benelux RegionAs a VAT Specialist, you will be a vital member of the VAT Team, responsible for tasks related to fiscal representation and VAT compliance for international clients. A key aspect of your role involves preparing and submitting monthly VAT returns. You will review the data and documentation provided by clients, ensuring compliance with fiscal requirements. You will analyze information, oversee the completeness of files, and ensure timely and accurate submissions.You will engage with clients, colleagues, and tax authorities. In this capacity, you will advise clients and internal teams on VAT obligations within international trade and maintain communication with tax authorities for clarification or substantiation of certain transactions. This position requires collaboration with various stakeholders, both internally and externally. Clear communication, problem-solving, and the ability to explain fiscal matters in an understandable manner are essential.

Mendix is seeking a Swedish-Speaking Business Development Representative to join its Rotterdam office. This position centers on reaching out to potential clients and showing how Mendix’s application development platform can address their business needs. Key responsibilities Connect with prospects to understand their goals and challenges Communicate the benefits of Mendix’s solutions in ways that resonate with each client Develop and maintain strong relationships with Swedish-speaking customers Assist the sales team by spotting new opportunities and qualifying leads Requirements Fluency in Swedish Excellent communication and relationship-building abilities Interest in technology and digital products Drive to grow in business development and sales

Kickstart your IT career at full speed with top-notch training and exciting projects in the Rotterdam area. From modern office buildings in locations reminiscent of Zuidas around the Kop van Zuid and Weena to organizations in the city center and surrounding places like Schiedam, Capelle aan den IJssel, and Barendrecht: we are looking for an enthusiastic ICT Support Specialist who combines technical skills with a social approach. Join over 70 IT professionals at Zenda and enjoy the security of a stable income, even between assignments, alongside unlimited development opportunities.SummaryLocation: Rotterdam area (various locations)Hours: 36 - 40 hours per weekSalary: €2,500 - €3,700 (based on experience)Level: MBO 3/4 (Junior/Medior)Start Date: Immediately or by agreementWhat does your day look like as an ICT Support Specialist in Rotterdam?Together with your colleagues, you ensure that end-users can work seamlessly. Your mission is straightforward: to ensure that everyone can quickly get back to work digitally. No two days are the same. You work on-site at our clients in the Rotterdam area, where you are part of a local team or manage projects independently.Analyze and Resolve: You handle 1st and 2nd line incidents. If you can’t resolve an issue, you directly contact the right specialists.On-site Support: You manage workstations, install hardware, and ensure that new employees are up and running quickly.Proactive Management: You contribute ideas for structural solutions to prevent future incidents.

Join Mendix as a Business Development Representative specializing in Turkish language support. In this dynamic role, you will spearhead the development of new business opportunities, connecting with potential clients and demonstrating the value of our innovative low-code platform. Your expertise in Turkish will be invaluable as you engage with clients in the region, helping them to transform their businesses through technology.

Join our dynamic team at Olenex, where we pride ourselves on providing a diverse range of top-quality edible oils and fats to clients across the globe. With a network of thirteen strategically situated refineries throughout Europe, we offer an extensive selection of liquid and tropical oils tailored to the unique needs of both food and non-food producers.Our commitment goes beyond production; we actively engage in trading and sourcing raw materials to enhance our offerings in the oil and fats sector. Sustainability and fair trade principles guide our operations, and through our #SharedResponsibility initiative, we cultivate strong partnerships aimed at achieving a 100% sustainable supply chain.At Olenex, we value our employees and are dedicated to fostering their professional growth. You will find various opportunities for career advancement, training, and meaningful contributions in an environment where your efforts truly make a difference.We are currently seeking a detail-oriented and dependableACCOUNT SUPPORT SPECIALISTto become part of our team at the Central Post office in the heart of Rotterdam.As a member of the Account Support team, you will play a crucial role in assisting the Olenex Account Managers. This position requires taking ownership of daily administrative responsibilities and specific activities that ensure the team operates efficiently.Your Responsibilities:Input contracts for Key Accounts into MarginCalcSupport major accounts by providing pricing and preparing ongoing proposalsCommunicate directly with key accounts to deliver these proposalsProcess contract amendments as requested by Account ManagersOversee contract wash-outs within the systemCompile and distribute pricing information to assigned accountsSet up automated contract balance reports in OAS as neededGenerate additional reports in OAS as necessaryDisseminate market reports to designated accountsProvide weekly reports and updated Excel overviews to relevant Account ManagersImplement all necessary actions to ensure sales volume and exceptional customer service

Your opportunity: where craftsmanship meets innovation!The role of a Customs Declarant is evolving. Today, you are at the core of our services: processing declarations, ensuring compliance, and being the primary contact for customs inquiries. At the same time, you are part of an ambitious movement towards a more digital, data-driven, and strategic approach to the profession. As a 'Next-Gen Declarant', you will leverage data intelligently, optimize processes, and proactively advise clients.As a Next-Gen Customs Declarant, you won't be stepping into a rigid role; instead, you will embrace a position that develops alongside you. You will transition from a traditional declarant to a proactive orchestrator of customs processes: precise, agile, and increasingly advisory towards both clients and colleagues.Customs Support Group offers a springboard for declarants who seek more! We are looking for professionals eager to be challenged by change and transformation, who are enthusiastic about the digitization of our field, and who want to proactively shape this as part of a forward-thinking team!Visit our ‘deep dive’ page for the role of Next-Gen Customs Declarant for more information.