Customer Service Representative

Join BCforward as a Customer Service Representative, where you will play a crucial role in delivering exceptional service to our valued clients. In this dynamic position, you will engage with customers, addressing their inquiries, and providing solutions to enhance their experience with our services.

Position: HR Customer Service RepresentativeLocation: San Antonio, TX 78205Duration: 12+ monthsRate: $12.56/hour on W2Job Overview:The HR Customer Service Representative serves as the primary point of contact for incoming calls from employees, addressing inquiries related to HR policies and procedures.This role involves assisting customers by answering questions, resolving issues, or directing calls to a caseworker for further assistance.The representative is responsible for documenting and tracking each case using a case management tool from initiation to resolution.Problem-solving is primarily guided by established precedents, with reference to detailed instructions and procedures.Prior experience in a fast-paced customer service setting is essential, along with proficiency in handling customer requests over the phone and using a personal computer.A minimum of 6 months of experience in phone-based customer service is required, with availability for calls for 7.5 hours per day.Familiarity with email, Internet Explorer, Excel, and Word is necessary.The HR Representative will also provide support in core HR processes including performance management, promotions, and remuneration.

This position is based at: 5510 Walzem Rd., San Antonio, TX 78218About PLS:At PLS, we believe you deserve better! PLS stands for People, Location, and Service, and we are a premier retail provider of financial services. Our mission is centered around our customers, and our dedicated team members are committed to going above and beyond every day. With over 200 financial service centers across 12 states, PLS offers a range of convenient and affordable financial products and services designed to meet everyday financial needs. Founded in 1997 by Bob and Dan Wolfberg, our company prioritizes transparency and accessibility, ensuring that our services remain appealing even to those with existing banking relationships.Position Overview:As a Customer Service Specialist (CSS), you will serve as the primary contact for our customers, embodying the PLS brand and delivering exceptional service. You will engage with customers, guide them through our offerings, and uphold our commitment to quality and compliance with all regulations and policies.

Join our dynamic team as a Healthcare Customer Service Representative! In this role, you will engage with Medicare members over the phone, addressing their inquiries regarding health insurance and providing assistance during the open enrollment period. Your compassionate approach and commitment to customer satisfaction will make a significant impact in helping our members navigate their healthcare options.

Location: 1304 SW Military Dr., San Antonio, TX 78221About PLS:At PLS, which stands for People – Location – Service, we strive to empower our customers by providing exceptional financial services tailored to their needs. Established in 1997 by Bob and Dan Wolfberg, our company has grown to over 200 financial service centers across 12 states, making it easier for our customers to manage their financial requirements. We take pride in offering convenient, transparent, and affordable solutions that stand out in the marketplace. Our dedicated team members are committed to delivering outstanding service, ensuring that our customers always come first.Position Overview:As a Customer Service Representative (CSR), you will be the vital link between our customers and the PLS experience. Your role is to provide exceptional service, educate customers about our diverse offerings, and uphold our high-quality standards while adhering to company policies and regulations.

Location: 6040 Ingram Rd., San Antonio, TX 78238About PLS:Join PLS, where we believe that you deserve better! PLS® — which stands for People, Location, Service — is a premier retail provider of financial services committed to putting our customers first. Our dedicated team members are the heartbeat of our organization, ensuring we deliver exceptional service every day. With over 200 financial service centers across 12 states, PLS offers convenient and affordable financial products like check cashing to help customers manage their daily financial needs. Founded in 1997 by Co-Presidents Bob and Dan Wolfberg, we pride ourselves on our transparent approach to financial services.Position Overview:As a Customer Service Representative (CSR) at PLS, you will be the vital link between our customers and our services. You will embody the PLS brand, delivering outstanding customer service and educating customers on our diverse range of products. You will ensure compliance with company standards and regulatory requirements, contributing to our mission of providing exceptional service.

Join PLS as a Customer Service Specialist, where you will be the first point of contact for our valued customers at our San Antonio location. Your role will involve delivering exceptional customer service, educating clients about our range of financial products, and ensuring compliance with all regulatory requirements. You will play a crucial role in maintaining our quality standards and fostering a welcoming environment for both customers and team members.

Location: 2102 Goliad Rd., San Antonio, TX 78223About PLS:At PLS, we believe that you deserve better! Established in 1997, PLS® (People – Location – Service) has grown to become a leading provider of financial services across 12 states. With over 200 centers, we focus on delivering convenient and affordable financial products that empower our customers to manage their financial needs seamlessly. Our commitment to exceptional customer service is fueled by our dedicated team members who strive to make a difference in customers' lives every day.Position Overview:As a Customer Service Representative (CSR), you will be the welcoming face of PLS. Your primary responsibility is to provide outstanding customer service while educating customers about our diverse range of financial products and services. You will uphold company quality standards and ensure compliance with all relevant policies and regulations.

Location: 5129 West Ave., San Antonio, TX 78213About PLS:At PLS, we believe in delivering exceptional service because you deserve a better financial experience! PLS®—an acronym for People, Location, Service—is a premier retail provider of financial services, dedicated to putting our customers first. Our expansive network of over 200 financial service centers across 12 states is rooted in our commitment to offering convenient and transparent financial products. Since our inception in 1997 by co-founders Bob and Dan Wolfberg, we have grown rapidly to serve customers who seek affordable alternatives to traditional banking.Position Overview:As a Customer Service Specialist (CSS), you will serve as the cornerstone of our customer interaction, embodying the PLS ethos. Your role is vital in delivering exceptional customer service and educating clients about our diverse range of financial solutions. You will uphold our company's quality standards and adhere to all operational policies and procedures.

Join our dynamic team as an HR Customer Service Representative, where you will play a crucial role in enhancing employee satisfaction and streamlining HR processes. Your primary responsibilities will include responding to inquiries, providing assistance with HR policies, and ensuring a positive experience for all employees.

OneTouch Direct has served the contact center industry since 1998, partnering with Fortune 500 companies to deliver products and services. The company values a strong internal culture and aims for high standards in every customer interaction. Role Overview The San Antonio team is hiring a Customer Service & Sales Representative to support T-Mobile customers. This position focuses on building positive relationships, solving customer needs, and promoting T-Mobile offerings. What You Will Do Handle incoming customer calls with professionalism and attention to detail. Resolve questions and concerns to ensure customer satisfaction. Spot opportunities to upsell or cross-sell relevant products and services. Keep accurate records of each customer interaction and transaction. Collaborate with colleagues to improve service quality and customer engagement.

Join our dynamic team at bcforward3 as a Customer Service Representative in our call center. This role is crucial in providing exceptional support to our customers, ensuring their inquiries and concerns are addressed promptly and professionally. You will be the voice of our company, helping to create positive customer experiences.As a Call Center Agent, you will be responsible for handling incoming calls, providing information about our products and services, resolving customer issues, and maintaining a high level of customer satisfaction. If you thrive in a fast-paced environment and are passionate about helping others, we want to hear from you!

Position Overview:As a Customer Service Representative at BCforward, you will play a critical role in providing exceptional support to our customers. You will be responsible for addressing customer inquiries, resolving issues, and ensuring a positive experience throughout the process.Key Responsibilities:- Deliver functional and technical support to resolve customer problems, incidents, and queries.- Collaborate with various support and product teams to ensure timely resolution of requests and issues.- Maintain thorough documentation and tracking of incidents, ensuring effective communication and follow-up.- Focus on customer interaction rather than transaction processing, fostering a positive and helpful environment.

Join Our Team as a Customer Service Representative III!Location: Fort Sam Houston, San Antonio, TX 78234Position Type: On-SiteFlexible 24/7/365 Availability Required Are you passionate about delivering exceptional customer service? Do you want to make a difference in the lives of our Navy Sailors and their families? If so, we invite you to apply for the Customer Service Representative III position at SData Systems. In this role, you will:• Serve as the primary contact for Military Sailors and their families, providing multi-tiered support.• Address and resolve customer inquiries through various communication channels including phone, e-fax, email, and chat.• Utilize essential software applications, CRM tools, and internal/external websites to assist customers effectively.• Accurately document customer interactions and input data into our systems.• Receive comprehensive training on military programs to enhance your ability to support customers both in the Continental US and abroad.• Explore career advancement opportunities within our team, with many agents moving into supervisory roles based on performance. For a closer look at what we do, watch this video: My Navy Career Center

Join our dynamic team as a Customer Service Representative and make a difference in our customers' experiences. In this role, you will be the first point of contact for our clients, assisting them with inquiries, providing product information, and resolving issues efficiently. We are looking for individuals who are passionate about customer service, possess excellent communication skills, and have a knack for problem-solving.

Join our dynamic team at bcforward as a Customer Service Representative where you will play a pivotal role in enhancing customer satisfaction and loyalty. In this role, you will be the first point of contact for our clients, providing exceptional support and problem-solving solutions to ensure a seamless experience.

Join our dynamic team at BCforward as a Customer Service Representative. In this role, you will be the first point of contact for our customers, providing exceptional service and support. Your responsibilities will include addressing customer inquiries, resolving issues, and ensuring a positive customer experience.

Join our dynamic team at BCforward as a Customer Service Representative, where you will play a crucial role in delivering exceptional service to our clients. You will be responsible for handling inquiries, resolving issues, and ensuring customer satisfaction. Your ability to communicate effectively and provide solutions will be key to your success in this position.

Join our dynamic team at Fortune Brands as a Customer Service Representative! In this role, you will be the first point of contact for our valued customers, assisting them with inquiries, resolving issues, and ensuring a positive customer experience. Your strong communication skills and proactive approach will be essential in fostering customer loyalty and satisfaction.

Join our dynamic team at Alpha Insight Inc., where we strive to provide exceptional service to our customers. As a Customer Account Representative, you will be the first point of contact for our valued clients, assisting them with inquiries, resolving issues, and ensuring a positive experience. Your communication skills and problem-solving abilities will be essential in building strong relationships and enhancing customer satisfaction.