Associate Client Service Q3 2026 Start jobs in San Francisco – Browse 1,101 openings on RoboApply Jobs

Associate Client Service Q3 2026 Start jobs in San Francisco

Open roles matching “Associate Client Service Q3 2026 Start” with location signals for San Francisco. 1,101 active listings on RoboApply Jobs.

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companyGerson Lehrman Group logo
Full-time|$75K/yr - $90K/yr|On-site|San Francisco

Gerson Lehrman Group (GLG) is on the lookout for enthusiastic Associates eager to excel in delivering exceptional client service within a vibrant, performance-driven, and team-centric environment.As pivotal members of GLG's Insight Network – the leading global source of first-hand expertise – Associates engage in dynamic communication, collaborating directly with top-tier professionals from financial services, consultancies, and corporations. Your role will be to connect these clients with the insights they require to thrive.We seek individuals with innate curiosity, robust critical thinking abilities, and a competitive edge to drive client success. With these attributes, you will undergo our comprehensive onboarding and training programs, allowing you to refine your skills in project delivery, client relationship management, and expert engagement. Within a few months, you will take ownership of the project lifecycle, interacting frequently with esteemed clients and experts, all while benefiting from ongoing coaching and mentorship from your team to enhance your project management and communication prowess.

Mar 13, 2026
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companyGerson Lehrman Group logo
Full-time|$75K/yr - $90K/yr|On-site|San Francisco

Gerson Lehrman Group (GLG) is on the lookout for enthusiastic Associates eager to thrive in a dynamic, performance-driven environment that values teamwork and excellence in client service. As pivotal contributors to GLG's Insight Network—the largest and most diverse source of firsthand expertise globally—Associates engage in rapid communication and work as thought partners with top-tier professionals across sectors such as financial services, consultancies, and major corporations to provide actionable insights that empower our clients to succeed.We are seeking individuals with a natural curiosity, exceptional critical thinking abilities, and a competitive spirit dedicated to client success. Through our comprehensive onboarding, mentorship, and training programs, you will develop the essential skills for effective project delivery, client relationship management, and expert engagement. Within a few months, you’ll take ownership of the project lifecycle, frequently interacting with leading clients and experts, while receiving ongoing support and guidance from your team to refine your project management and communication skills.

Mar 13, 2026
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companyGerson Lehrman Group logo
Full-time|$75K/yr - $90K/yr|On-site|San Francisco

Gerson Lehrman Group (GLG) is on the lookout for enthusiastic Associates eager to advance their skills in delivering exceptional client service within a high-performance, merit-based, and collaborative environment.As pivotal members of GLG's Insight Network—the largest and most diverse source of firsthand expertise—Associates engage in dynamic communication, serving as thought partners to elite professionals from top financial services firms, consultancies, and corporations. This role connects clients with the insights they need to excel.Ideal candidates possess a natural curiosity, robust critical thinking abilities, and a competitive drive to achieve outstanding results for clients. Supported by comprehensive onboarding, mentorship, and training, you will develop essential skills, including project management, client relationship building, and expert engagement. Within months, you will take ownership of project lifecycles, regularly communicate with prominent clients and experts, and receive ongoing guidance to enhance your project management and communication competencies.

Apr 2, 2026
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companyGuidepoint logo
Full-time|$70K/yr - $70K/yr|On-site|San Francisco, California, United States

Overview:The Client Service team at Guidepoint plays a crucial role in linking our clients with subject-matter experts. Our goal is to empower clients to make informed business decisions by understanding their unique research needs and delivering relevant experts swiftly, often within hours.Join us to contribute significantly to Guidepoint's success!As a Client Service Associate, you will engage directly with clients to comprehend their specific business inquiries and identify the experts best suited to address these questions. You will also be responsible for sourcing and recruiting new experts into our expansive network of over 1,750,000 professionals. Your work will directly impact the quality of service we provide to our clients.

Jan 23, 2026
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companySPS North America logo
Client Services Associate

SPS North America

Full-time|On-site|San Francisco, California, United States

About the Role SPS North America is seeking a Client Services Associate in San Francisco, California. This position focuses on supporting clients and making sure their needs are handled quickly and thoroughly. What You Will Do Respond to client inquiries and requests Offer solutions to improve clients' experience with SPS North America services Maintain clear and professional communication with clients Location San Francisco, California, United States

Apr 16, 2026
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companyOffice Hours logo
Full-time|$72K/yr - $88K/yr|On-site|San Francisco, California, United States

Join Our Team at Office HoursAt Office Hours, we empower individuals to monetize their expertise through our innovative online platform. Users can create personalized knowledge profiles and engage in hourly consultations or participate in surveys that align with their professional skills. Our marketplace enables businesses and organizations to discover insights from a diverse pool of advisors, facilitating informed decision-making on demand.Our VisionWe hold the belief that human knowledge is the most valuable asset in today's interconnected world. Unfortunately, much of this knowledge remains untapped, locked away in individual minds. Our mission at Office Hours is to unlock this potential by offering tools that foster a knowledge-sharing economy.Headquartered in San Francisco, we are supported by leading marketplace strategists and business operators including Saar Gur, Marco Zappacosta, Lenny Rachitsky, Jackson Gates, and Aaron Levie. Our clientele features rapidly growing digital health companies, software startups, venture capital firms, and prominent consulting agencies.Role OverviewAs a Client Solutions Associate, you will serve as the critical link between our clients and the right subject matter experts. Your role will be instrumental in expanding our network and enhancing our impact by facilitating connections that allow experts to share their insights through qualitative interviews.This fast-paced position demands a proactive, adaptable individual with excellent interpersonal skills. You will actively contribute to refining our processes to enhance our service quality. Collaborating closely with our product and engineering teams, you will help translate client feedback into actionable product enhancements.We seek candidates who are enthusiastic about navigating the challenges and triumphs of business growth while fostering a loyal user base.

Sep 24, 2025
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companyAlphaSights logo
Full-time|$80K/yr - $90K/yr|On-site|San Francisco

Available Start Dates: Summer 2026About the RoleJoin a team of dynamic professionals at AlphaSights, dedicated to facilitating informed decision-making for our clients. As a Legal & Compliance Associate, you will be part of our esteemed global Client Protection team. This role involves collaborating closely with our core service delivery teams to uphold the highest compliance standards while promoting AlphaSights' continued commercial success. Your responsibilities will include monitoring client requests, developing and implementing innovative compliance policies, anticipating potential business challenges, training employees, and providing essential guidance to our delivery teams.This position demands quick thinking, critical analysis, meticulous attention to detail, and exceptional verbal and written communication skills. You will be managing multiple short- and long-term requests simultaneously, honing your abilities in communication, prioritization, and project management.Key Responsibilities:Monitor active projects to identify and mitigate potential risks.Offer guidance to delivery teams on their project tasks.Collaborate with regional and global teams on long-term projects to establish cutting-edge industry standards in this rapidly evolving sector.Work with key internal stakeholders worldwide to foster progress and enhance procedures.Design and implement global operational policies and processes that safeguard our clients.Create and deliver customized in-person and e-learning training sessions for our delivery teams.This fast-paced, cross-functional role emphasizes problem-solving, attention to detail, creativity, innovation, and results. Successful Legal & Compliance Associates at AlphaSights often advance into rewarding careers in compliance, risk management, or operational leadership.

Mar 5, 2026
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companyAlphaSights logo
Full-time|$90K/yr - $100K/yr|On-site|San Francisco

Immediate Start Date: 2026About the PositionAt AlphaSights, we are a dynamic team of driven professionals dedicated to facilitating informed decision-making for our clients. As a Legal & Compliance Associate, you will be an integral part of our high-performing global Client Protection team. This role involves collaboration with our core service delivery teams to uphold the highest compliance standards while fostering AlphaSights' rapid commercial growth. Your responsibilities will include monitoring client requests, developing and implementing innovative policies and compliance products, anticipating potential business challenges, conducting employee training, and providing daily guidance to our delivery teams. To excel in this role, you must possess quick critical thinking skills, a keen eye for detail, and strong communication abilities.You will manage multiple projects simultaneously, enhancing your skills in effective communication, prioritization, and client management.Key Responsibilities:Monitor ongoing projects to identify and mitigate risks.Offer guidance to delivery teams on project execution.Collaborate with regional and global teams on long-term projects, establishing industry-leading standards in this fast-evolving sector.Engage with key internal stakeholders worldwide to drive procedural improvements and progress.Design and implement comprehensive global operational policies to safeguard our clients.Develop and conduct tailored training sessions, both in-person and online, for our delivery teams.This is a fast-paced, cross-functional role focused on problem-solving, attention to detail, creative thinking, innovation, and achieving results. Successful Legal & Compliance Associates at AlphaSights often advance into fulfilling careers in compliance, risk management, or operational leadership.

Mar 25, 2026
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companynetworkright logo
Full-time|On-site|San Francisco Office

About This Role:We are seeking a dedicated Client Relations Associate who is enthusiastic about enhancing client experiences through proactive support and effective relationship management. In this pivotal role, you will oversee a designated portfolio of clients, ensuring they receive exceptional service that fosters satisfaction, retention, and enduring value.As the primary liaison for our clients, you will connect them with the appropriate technical resources, keep them informed, and champion their success. You will collaborate closely with our Senior Client Relations Manager, who will guide your onboarding and professional growth.Key Responsibilities:Serve as the main point of contact for a designated book of clients, owning the relationship.Conduct regular check-ins to ensure alignment and client satisfaction.Proactively track service performance, ticket trends, and client engagement metrics.Collaborate with the technical team to facilitate seamless service delivery and resolve issues.Identify opportunities for upselling or expansion and communicate these to the Senior Client Relations Manager.Assist in the renewal process and support updates to contracts.Aid in onboarding new clients, ensuring a smooth transition to technical teams.Maintain comprehensive notes, updates, and tasks within our documentation systems.About You:2+ years of experience in Account Management, Client Success, or a related client-facing role, preferably within technology, MSP, SaaS, or IT services.A college degree in communications, psychology, English, or a related field is preferred.Exceptional communication skills, with a clear, polished, and client-friendly demeanor.Strong organizational skills and the ability to manage multiple accounts simultaneously.A proactive, solution-oriented mindset.Familiarity with tools such as JIRA or similar ticketing systems is a plus.Ability to work independently in a dynamic and fast-paced environment.Benefits:‍ Comprehensive health benefits including 100% coverage for health, dental, and vision insurance for you, and 50% for dependents.

Apr 3, 2026
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companyGolden Gate Regional Center logo
Social Worker - Early Start

Golden Gate Regional Center

Full-time|$58.1K/yr - $76.9K/yr|Hybrid|San Francisco, California, United States

About the Role Golden Gate Regional Center (GGRC) is hiring Social Workers for the Early Start Division in San Francisco. This position supports families with young children (ages 0 to 3) and offers a hybrid work schedule. Team members split time between remote work and in-person visits across San Francisco County, with occasional travel to San Mateo and Marin counties. Reliable transportation is required. Fluency in both Spanish and English is essential for this role. Compensation Bachelor's Degree: $58,083 - $69,700 starting salary Master's Degree: $64,008 - $76,810 starting salary What You Will Do Meet with clients and families to assess needs and strengths Develop, implement, and coordinate Family Service Plans for children ages 0 to 3 Connect families with community resources and referrals Provide information about GGRC services to families and community agencies Support families in building on their strengths and support systems Monitor and facilitate developmental activities for children Offer intake services and manage crises as needed Advocate for clients and families to ensure access to entitled services and understanding of their rights Educate families about resources, including Medicaid Waiver and Institutional Deeming policies Evaluate availability and effectiveness of community services Participate in community meetings and internal task forces to improve service delivery Maintain accurate client records and documentation, including Title XIX Progress notes Determine eligibility for additional GGRC services and coordinate transitions to local school districts or community programs Prepare Special Incident Reports and ensure compliance with California regulations Work Location This position is based in San Francisco with a flexible hybrid schedule. Work may take place at home or at GGRC offices throughout San Francisco County. Some travel to San Mateo and Marin counties, as well as occasional statewide travel, is required.

Apr 15, 2026
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companyHive logo
Full-time|On-site|San Francisco

About HiveHive stands at the forefront of cloud-based AI technology, delivering transformative solutions that enhance content understanding, searching, and generation. Trusted by some of the largest and most innovative enterprises across the globe, Hive empowers developers with an impressive suite of pre-trained AI models, managing billions of API requests every month. Our proprietary AI models and datasets drive groundbreaking applications that redefine content moderation, brand protection, sponsorship analysis, context-driven advertising, and much more.With over $120 million raised from esteemed investors such as General Catalyst, 8VC, Glynn Capital, Bain & Company, and Visa Ventures, Hive's footprint extends across San Francisco, Seattle, and Delhi with a diverse team of over 250 professionals. We invite you to join us on our journey to shape the future of AI!Client Solutions Associate RoleWe are on the lookout for dynamic, cross-functional professionals to join our Client Solutions team at Hive. This pivotal role involves the commercial deployment of our innovative technologies. As a Client Solutions Associate, you will collaborate closely with our Executive Team to forge new client relationships and nurture existing ones. Daily, you will engage with a diverse array of clients across industries, delivering Hive's exceptional offerings to Fortune 500 companies. Your responsibilities will include executing multiple projects simultaneously while leveraging your strong analytical skills to prioritize tasks and evaluate project outcomes and client solutions. You are the backbone and driving force of Hive, committed to realizing our ambitious capabilities. Ideal candidates will possess a solid foundation in consulting or business development, complemented by a technical degree.

Jan 15, 2021
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companyJordan Park Group logo
Full-time|$125K/yr - $150K/yr|On-site|San Francisco, California, United States

Jordan Park Group is dedicated to providing exceptional investment management and financial advisory services to a unique clientele, including individuals, families, and institutions who have made significant impacts across various sectors such as business, philanthropy, and government. Our team comprises compassionate problem solvers with diverse experiences, adept at handling complexities and overcoming challenges to help clients achieve their financial aspirations.Our mission is to enrich lives and preserve legacies.Position Overview: Associate, Client AdvisoryLocation: San Francisco, CaliforniaThe Client Advisory Team is seeking an Associate to collaborate closely with senior team members across all facets of client engagement. The successful candidate will exhibit a keen interest and aptitude in relevant topics while balancing technical expertise with strong verbal and written communication skills. Key responsibilities include but are not limited to:Collaborating with Client Advisors and clients to facilitate the advisory processFostering client relationships through direct interaction in an advisory capacity under Senior Advisor supervisionOffering strategic financial and investment guidance across clients’ entire balance sheets, including opportunities identified through clients’ networksEngaging with potential clients early in the prospecting phase to effectively communicate how Jordan Park can provide valueActing as a project manager by coordinating with internal Jordan Park experts and external advisors (tax, legal, real estate, lending, etc.) to solve problems and achieve optimal outcomes for clientsWorking with the Investment and Analyst Teams to provide portfolio reporting and perform ad hoc analyses based on requests from Client Advisors and clientsConducting financial planning and forward modeling of client balance sheetsDeveloping strategic portfolio implementation plans based on client specifics and collaborating with the investment team for execution and ongoing maintenanceEngaging in strategic discussions about client engagement with Client AdvisorsManaging projects from inception to completion and coordinating with multiple stakeholders to ensure successful outcomesAddressing diverse requests that may extend beyond typical job duties and acting as a trusted advisor for families on various matters

Jan 21, 2026
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companyGolden Gate Regional Center logo
Social Worker - Early Start Assessment

Golden Gate Regional Center

Full-time|$58.1K/yr - $76.8K/yr|Hybrid|San Francisco, California, United States

Social Worker - Early Start AssessmentSalary Range:Bachelor's Degree: $58,083 - $69,700Master's Degree: $64,008 - $76,810Are you passionate about making a positive impact in the lives of individuals with intellectual and developmental disabilities? Join us at the Golden Gate Regional Center (GGRC), where we are dedicated to empowering our clients to lead fulfilling lives of independence and opportunity.We are currently seeking a dedicated Social Worker for the Early Start Assessment program, responsible for assessing applicants aged 0-36 months who are seeking Early Start services. You will coordinate eligibility assessments, develop Initial Individual Family Service Plans (IFSPs) within mandated timeframes, and work closely with families to identify their needs.This role offers a hybrid work schedule, allowing you to conduct home visits in San Mateo County, work from our office, and enjoy the flexibility of remote work. Local travel within San Mateo County is required, so reliable transportation is essential.Key Responsibilities:Conduct initial assessments of Early Start applicants.Engage with clients and their families to gather social, emotional, developmental, and familial information.Perform comprehensive needs assessments and prioritize resources accordingly.Clarify client and family service requests and needs.Analyze data to identify barriers and opportunities in developmental planning.Design, monitor, and adjust Individual Family Service Plans (IFSPs) to meet client goals within state timelines.Collaborate with families to assess their preferences and life choices.Address any immediate needs and arrange necessary interventions or services.Conduct interviews to gather important social diagnostic information.Complete Early Start Assessment reports and coordinate team meetings with applicants.Gather necessary information to finalize the Applicant Developmental Evaluation Report (CDER).Assist in the completion of application forms and provide information about services offered by GGRC.

Jan 7, 2026
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companyAstranis logo
Internship|On-site|San Francisco

Astranis builds advanced satellites for high orbits, expanding access to secure and dedicated networks for clients such as large enterprises, governments, and the US military. With five satellites in orbit and more launches ahead, Astranis supports a commercial contract backlog exceeding $1 billion. The company is headquartered in Northern California and employs 450 engineers and entrepreneurs, backed by over $750 million from investors like Andreessen Horowitz, Blackrock, and Fidelity. The Associate Mechanical Engineer - Fall 2026 Program is a twelve-week, salaried role based in San Francisco. This program is designed for candidates who have completed or will complete their bachelor’s degree before joining. The position offers the chance to work on projects that match the complexity and impact of those assigned to full-time engineers. Role overview Work alongside the engineering team to design, build, and test satellite hardware or software. What you will do Associate Engineers at Astranis contribute directly to challenging engineering projects. Past participants have designed and tested hardware or software for the company’s first satellite. Many have continued on to full-time roles. This program emphasizes hands-on experience and meaningful project ownership. Requirements Bachelor’s degree completed or expected before the program start date Interest in satellite hardware or software engineering Note: Current college students should consider applying for the Astranis Internship program instead.

Apr 29, 2026
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companyGuidepoint logo
Full-time|$100K/yr - $120K/yr|Hybrid|San Francisco, California, United States

Overview: At Guidepoint, our Client Service teams are dedicated to enhancing our connections with both new and existing clients. We champion all of Guidepoint’s service offerings, fostering relationships and effectively communicating how we empower clients to stay informed and make informed business decisions. Our teams are committed to delivering tailored offerings designed to maximize every client’s partnership with Guidepoint. We are currently on the lookout for a skilled Account Manager (VP, Account Executive) to join our Institutional Client Service Team. In this role, you will advocate for our subscription-based research service across various business units within existing client organizations, including hedge funds, mutual funds, and private equity firms, with the aim of increasing overall service utilization. This is a Hybrid position based in our San Francisco office. Key Responsibilities: Manage a portfolio of client accounts that have been with us for over 2 years, focusing on long-term retention and growth. Lead contract negotiations, pricing discussions, renewals, and high-level commercial conversations. Drive upsell, cross-sell, and package expansions within existing accounts. Engage with clients both in person and virtually to fortify executive relationships. Identify and activate new users within existing client organizations. Collaborate with service leadership to develop account growth strategies and revenue plans. Monitor usage trends and strategically intervene to prevent client churn. Act as the senior point of contact for escalations and high-level client discussions. Work closely with client service teams to ensure seamless service delivery and client satisfaction. Qualifications: 3-5 years of experience in account management, relationship management, or consultative sales. Proven success in managing renewals and negotiating contracts. Demonstrated ability to drive upsell and cross-sell revenue. Experience managing mid-sized to large B2B client portfolios. Strong executive presence with the ability to cultivate C-level relationships. Comfortable conducting in-person client meetings. Commercially minded, proactive, and highly accountable. What We Offer: The annual base salary for this position ranges from $100,000 to $120,000, along with eligibility for an annual performance-based bonus.

Apr 10, 2026
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companyAirwallex logo
Full-time|On-site|US - San Francisco

Role Overview Airwallex is hiring an Associate, Client Enablement in San Francisco. This role focuses on supporting the onboarding and configuration experience for customers using Airwallex’s global payments and finance platform. The Associate will help clients get started smoothly, working with teams across the company to create a setup process that meets the needs of businesses worldwide. About Airwallex Airwallex provides integrated solutions for business accounts, payments, and treasury management to over 200,000 businesses, including Brex, Rippling, and Qantas. Founded in Melbourne, the team now numbers over 2,000 people across 26 offices. Airwallex is valued at $8 billion and backed by investors such as T. Rowe Price and Mastercard. About the Client Enablement Team The Client Enablement team ensures customers have a smooth onboarding experience. Team members work closely with internal partners to deliver user-friendly product configurations that support Airwallex clients globally. What You Will Do Support and enhance the onboarding process for new clients Collaborate with internal stakeholders to ensure product setup meets client needs Identify ways to improve operational efficiency and customer satisfaction What We Value Critical thinking and a drive to solve complex problems Motivation to work toward Airwallex’s mission Ability to collaborate and turn ideas into practical solutions Comfort working in a high-growth, change-oriented company

Apr 16, 2026
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companyCallan logo
Full-time|Hybrid|Portland, OR, or San Francisco, CA

Position OverviewJoin Callan's dynamic Client Report Services (CRS) team as a Senior Analyst, based in either our Portland, OR or San Francisco, CA offices. As a pivotal member of a leading independent investment consulting firm, you will play a crucial role in delivering insightful investment measurement reports to some of the most sophisticated institutional investors across the United States, including pension funds, endowments, foundations, insurance companies, and healthcare organizations. We are looking for candidates who possess a passion for investments, strong analytical capabilities, and exceptional project management skills, along with a commitment to fostering strong relationships with both clients and colleagues. Hybrid Work Schedule: This role requires a hybrid work model, with an expectation of being in the office one to two days a week. As a Senior Analyst, you will generate key investment measurement reports that deliver critical insights into client portfolio performance. This position will allow you to refine your expertise in investment reporting, understand the specific needs of large institutional investors, and develop essential skills for advancing your career. · Collaborate with over 20 investment professionals within the CRS group to produce comprehensive investment reports for approximately 10 large institutional clients, utilizing proprietary systems and third-party data sources. · Engage closely with Callan’s general consultants and clients as a key part of your responsibilities, while also mentoring junior analysts and contributing to team projects and enhancements. · Over time, you will be encouraged to develop a specialization based on your interests and skills in areas such as private equity, real assets, ESG, defined contribution, quality control, and software testing.

Jul 18, 2025
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companyGolden Gate Regional Center (GGRC) logo
Full-time|$59.8K/yr - $79.1K/yr|Hybrid|San Francisco, California, United States

Bilingual Social Worker - Early StartLocation: San Francisco, CASalary Range:Bachelor's Degree: $59,826 - $71,791Master's Degree: $65,929 - $79,114Are you passionate about making a difference in the lives of families with young children?Golden Gate Regional Center (GGRC) is seeking dedicated Bilingual Social Workers to join our Early Start Division. This position offers a hybrid work schedule that allows you to engage with the community, work from our San Francisco office, and also from the comfort of your home.Key Responsibilities:Conduct needs assessments for families with children aged 0-3 and develop individualized Family Service Plans.Act as an advocate and service coordinator, ensuring that families receive the necessary resources and support.Monitor child development and provide activities to promote growth.Maintain accurate client records and ensure compliance with state regulations.Participate in community meetings and collaborate with local agencies.This role requires local travel within San Francisco, occasional statewide travel, and reliable transportation to various locations throughout the day.Requirements:Fluency in Spanish (reading and speaking) is mandatory.A Bachelor's or Master's degree in Social Work or a related field.Strong communication skills and the ability to work collaboratively with families and community resources.Organizational skills and attention to detail in maintaining client records.

Oct 21, 2025
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companyGolden Gate Regional Center logo
Full-time|$59.8K/yr - $79.1K/yr|Hybrid|San Francisco, California, United States

Bilingual Social Worker - Early Start AssessmentStarting SalaryBachelor's Degree: $59,826 - $71,791Master's Degree: $65,929 - $79,114Are you passionate about making a difference in the lives of others? Join Golden Gate Regional Center (GGRC) as a Bilingual Social Worker specializing in Early Start Assessment. In this vital role, you will assess applicants aged 0-36 months seeking services under the Early Start program, coordinating eligibility assessments and developing Initial Individualized Family Service Plans (IFSPs) within required timeframes.This position offers a hybrid work environment, allowing you to connect with clients in their homes within San Mateo County, from our San Mateo office, or remotely. Reliable transportation is essential for local travel within the county.

Jan 21, 2026
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companyGuidepoint logo
Full-time|$100K/yr - $120K/yr|Hybrid|San Francisco, California, United States

Overview: At Guidepoint, our Client Service teams are dedicated to enhancing our engagement with both new and existing clients. We are committed to supporting all of Guidepoint’s service offerings, fostering strong relationships, and effectively communicating how we empower clients to make informed decisions that drive business success. Our teams are enthusiastic about delivering tailored solutions that maximize the value of each client’s partnership with Guidepoint. We are currently on the lookout for a qualified candidate to fill the role of Vice President, Account Manager - Client Services on our Institutional Client Service team. This individual will be responsible for promoting our subscription-based research services to various departments within existing client organizations, such as hedge funds, mutual funds, and private equity firms, to enhance overall usage and satisfaction. This is a hybrid position based in our San Francisco office. Key Responsibilities: Manage a portfolio of client accounts that have been with us for over two years, ensuring their long-term retention and growth. Lead negotiations regarding contracts, pricing, renewals, and commercial discussions. Drive upsell, cross-sell, and package expansions within existing accounts. Proactively engage with clients both in-person and virtually to strengthen executive relationships. Identify and activate new users within client organizations. Develop account growth strategies and revenue plans in collaboration with service leadership. Monitor usage trends and strategically intervene to mitigate churn. Act as a senior point of contact for escalations and high-level client discussions. Collaborate closely with client service teams to guarantee seamless delivery and client satisfaction. Qualifications: 3-5 years of experience in account management, relationship management, or consultative sales. Strong track record in managing renewals and negotiating contracts. Proven success in driving upsell and cross-sell revenue initiatives. Experience managing mid-sized to large B2B client portfolios. Excellent executive presence and a proven ability to build relationships with C-level clients. Comfortable conducting in-person meetings with clients. Commercially minded, proactive, and highly accountable. What We Offer: The annual base salary for this position ranges from $100,000 to $120,000, along with eligibility for a performance-based annual bonus of up to $12,000.

Mar 10, 2026

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