Strategy & Operations Associate, Commerce

Shape the Future of Commerce with Whatnot!Whatnot stands as the premier live shopping platform across North America and Europe, where individuals can buy, sell, and explore their favorite items. We are revolutionizing the e-commerce landscape by merging community, shopping, and entertainment into a unique platform tailored just for you. Our remote co-located teams thrive on innovation, firmly rooted in our core values. With operational hubs spanning the US, UK, Germany, Ireland, and Poland, we are collaboratively constructing the future of online marketplaces.Whether it's fashion, beauty, electronics, or collectibles like trading cards, comic books, and even live plants, our live auctions cater to everyone.And this is just the beginning! As one of the fastest-growing marketplaces, we seek bold, innovative problem solvers across all functions. Stay updated with the latest from Whatnot by visiting our news and engineering blogs, and join us in empowering individuals to transform their passions into businesses while fostering community through commerce. Role OverviewAs a member of the Commerce Strategy & Operations team, reporting to the VP of Commerce, you will be pivotal in driving strategic business decisions related to post-purchase operations, logistics, payments, user experience, trust, and fraud prevention. Your responsibilities will include:Designing and executing commerce strategies aimed at margin optimization and growth in the post-purchase realm.Leading cross-functional commerce initiatives in collaboration with product, engineering, and policy teams.Identifying process inefficiencies and spearheading enhancements to boost productivity and reduce costs.Conducting in-depth analysis of commerce data to derive actionable insights and recommendations.Negotiating contracts and overseeing vendor performance to ensure quality service and cost-effectiveness.We offer flexibility to work from home or from one of our global office locations. We value in-person collaboration for planning, problem-solving, and connection. Candidates must reside within commuting distance of our hubs in San Francisco, CA, Los Angeles, CA, Phoenix, AZ, or New York, NY.

Become a Pioneer in the Future of Commerce with Whatnot!Whatnot stands as the premier live shopping platform across North America and Europe, allowing users to buy, sell, and discover their cherished items. We are revolutionizing the e-commerce landscape by merging community engagement, shopping, and entertainment into a unique experience tailored for you. As a part of our remote co-located team, we thrive on innovation and are guided by our core values. With operational hubs in the US, UK, Germany, Ireland, and Poland, we are collaboratively shaping the future of online marketplaces.From fashion and beauty to electronics and collectibles like trading cards and comic books, our live auctions cater to diverse interests.And this is just the beginning! As one of the fastest-growing marketplaces, we are on the lookout for dynamic, innovative thinkers across various functional areas. Stay updated with Whatnot's latest developments on our news and engineering blogs, and join us in empowering individuals to transform their passions into thriving businesses while fostering community connections through commerce. Role OverviewThe Commerce Strategy & Operations team plays a crucial role in informing strategic business decisions related to post-purchase operations, focusing on user experience, Trust & Risk, and fraud management. In this role, you will:Facilitate the implementation of post-purchase operational initiatives by collaborating with Product, Engineering, and Operations teams to enhance user experience and operational efficiency.Conduct analyses on operational and commerce data to extract insights, monitor performance, and uncover opportunities for enhancing quality, speed, and scalability.Support the planning and execution of cross-functional projects, ensuring alignment, thorough documentation, and effective follow-through.Contribute to the design and enhancement of processes, workflows, and tools that support scalable operations and adapt to changing user needs.Collect and synthesize insights from user interactions and operational workflows to provide actionable recommendations.Prepare comprehensive updates, dashboards, and materials to aid in decision-making and effectively communicate progress to stakeholders.Candidates for this position should be located within commuting distance of our New York or San Francisco offices.

About the TeamThe Account Development Strategy & Operations team is pivotal in crafting and sustaining a high-performing sales organization to enhance SMB restaurant growth through innovative product solutions.As an Associate Manager, you will play a critical role in DoorDash's transformation from a marketplace to a leading technology partner. You will spearhead the strategy and operational framework for Digital Ordering, our premier white-label solution that allows merchants to manage commission-free ordering directly on their websites. Your contributions will empower local businesses to enhance their digital presence and foster direct relationships with customers through DoorDash’s exceptional logistics and technology.About the RoleWe seek a proactive builder who excels in uncertain environments while maintaining strong operational discipline. You will convert overarching company objectives into specific quarterly sales targets, balancing strategic insights with the technical and operational expertise necessary to establish new functions and systems. Your responsibilities will include auditing sales processes and utilizing cutting-edge AI to optimize productivity. Reporting to the Senior Manager of Sales Strategy & Operations, you will collaborate across Product, Sales, and Analytics to transform a research-based vision into a robust, scalable revenue engine.You Will Thrive in This Role Because You Will...Translate Strategy into Execution: Establish ambitious quarterly sales goals, guiding the team to focus on key growth areas for sustained expansion.Establish Operational Governance: Facilitate business operations, including Weekly Business Reviews, to ensure meticulous tracking of leads, opportunities, and deals.Drive Sales Acceleration through Rigor: Enhance the sales team's efficiency by implementing tool and system updates, and optimizing the sales funnel through precise measurement and analysis of performance metrics.Innovate with AI: Lead ongoing exploration of the latest AI tools and technologies to drive improvements.

Join our dynamic and innovative team at DoorDash, where our sales and success teams serve as the cornerstone of our operations, forging partnerships with leading merchants—including restaurants, grocers, convenience stores, and retailers—to enhance their revenue and streamline their operations. As we expand our reach and offerings, the vitality and structure of our sales engine must evolve accordingly.About the RoleWe are seeking an Associate Manager in Sales Strategy and Operations to spearhead strategic initiatives aimed at retaining and scaling partnerships while leveraging data-driven tools like SQL to boost sales productivity. You will collaborate with our sales, partner management, operations, product, and analytics teams to establish a robust merchant foundation.Your ResponsibilitiesContribute to post-sales strategies that align with key company objectives. This role sits at the intersection of significant initiatives and innovative ventures at DoorDash, focused on propelling the growth of our restaurant partners.Drive operational excellence through meticulous reporting, pipeline management, and sales productivity—leading the process from ideation to execution via data-driven insights.Collaborate with cross-functional teams to enhance and expand our offerings, ensuring retention and growth of our Small and Medium Business (SMB) partners.

About the TeamThe Advertising & Promotions team thrives at the crossroads of e-commerce and advertising, delivering and monetizing valuable content tailored to our primary audiences. Our mission is to offer innovative digital solutions that connect advertisers with DoorDash users effectively. In this pivotal role, you will spearhead the monetization strategy for our advertisements and promotions offerings.About the RoleDrive significant business outcomes by leading projects that maximize spending and deliver incremental value for top Enterprise advertisers and merchant partners.Utilize data analysis to track and enhance product performance through in-depth self-service analytics.Advocate for the requirements of Enterprise merchants and account teams to shape the Product roadmap for intricate, high-value use cases.Oversee collaborative initiatives with Product and Data Science teams to boost engagement and adoption rates among Enterprise advertisers.Collaborate closely with Enterprise Sales and Account Management to pinpoint opportunities and manage the comprehensive development and implementation of scalable processes.Launch advertising and promotions products for Enterprise clients, ensuring successful adoption both internally and externally.You're Excited About This Opportunity Because You Will…Build: Transform ideas from concept to execution in ambiguous environments, providing structure where none exists.Own: Proactively identify opportunities, define challenges, and drive solutions from start to finish.Analyze: Independently analyze data (SQL/Excel) to derive insights, assess impact, and guide strategy.Lead Cross-Functionally: Foster alignment across Product, Data Science, Sales, and Account Management to achieve results.Influence: Clearly communicate complex ideas to both technical and non-technical audiences.We’re Excited About You Because…You have 4+ years of experience in a relevant field, showcasing your expertise in driving results.

As a Manager of Strategy & Operations for our Commerce Platform's New Verticals, you will lead initiatives that drive growth and operational excellence. This role requires a strategic thinker with a passion for innovation and a proven ability to execute. You will collaborate closely with cross-functional teams to identify opportunities, streamline processes, and enhance our service offerings.

About HiveHive is a pioneering leader in artificial intelligence solutions, dedicated to comprehending, searching, and generating content. Our innovative technology is relied upon by hundreds of the world's foremost organizations to manage billions of content pieces each month. With a robust portfolio of top-tier, pre-trained AI models, Hive tackles pressing challenges in areas such as content moderation, deepfake detection, digital child safety, intellectual property protection, and sponsorship management, among others.Having successfully raised over $120M in funding from esteemed investors like General Catalyst, 8VC, Glynn Capital, Bain & Company, and Visa Ventures, we operate on a global scale with over 250 professionals across our offices in San Francisco, Seattle, and Delhi.About the RoleThe Growth Strategy & Operations Associate will spearhead strategic initiatives aimed at propelling Hive’s growth organization-wide. This is a comprehensive role where you will develop impactful initiatives and oversee their successful implementation. You will collaborate with leaders from diverse teams, including Sales, Marketing, Recruiting, Finance, and Operations. Your responsibilities will include enhancing processes to foster effective growth structures, establishing robust reporting and productivity benchmarks, and addressing high-stakes ad hoc projects.We seek a dynamic business generalist who is fervently committed to making a significant impact and contributing to the legacy of a transformative AI company. The ideal candidate will possess a strong leadership track record in fast-paced environments, embody a positive outlook, and demonstrate enthusiasm for analyzing metrics. You should be versatile, ready to engage in multiple roles, and maintain a high professional standard of excellence.Key Focus AreasSales Strategy & Operations- Lead strategic planning, forecasting, and performance analysis within the sales domain.- Identify sales funnel bottlenecks and recommend data-driven strategies to enhance conversion rates and productivity.- Oversee the sales technology arsenal and assess new tools to boost team efficiency; refine CRM procedures to improve data integrity, pipeline visibility, and forecasting precision.Customer Success- Examine customer usage data and synthesize feedback to uncover additional growth opportunities for existing accounts.- Establish and optimize customer support workflows, ensuring timely ticket routing and resolution for enterprise clients.- Develop onboarding materials and resources to enhance customer experience.

Join Our TeamThe Account Development Strategy & Operations team at DoorDash is dedicated to crafting, developing, and sustaining a top-tier sales organization aimed at propelling growth for our SMB restaurant partners through cutting-edge product solutions. We support the sales specialists focused on the DoorDash Commerce Platform, our rapidly expanding business unit that empowers restaurants to implement e-commerce ordering fulfillment for their first-party experiences (e.g., websites and in-store operations). Our portfolio includes Online Ordering, Tableside Order & Pay, CRM, Mobile Apps, and Websites—all designed to enhance merchant sales while seamlessly integrating into their existing operations and branding.Your RoleAs a Sales Strategy & Planning Manager at DoorDash, you will spearhead transformative initiatives that define our sales vision and operationalize it at scale. This role merges sales planning (including quotas, incentives, forecasting, and compensation design) with overarching strategy and operational leadership (pipeline management, go-to-market strategies, and long-term organizational planning).You will act as a strategic advisor to Sales leadership, fostering operational discipline throughout the organization. The ideal candidate will possess a balanced mix of strategic insight and execution—articulating the sales vision to elevate DoorDash into a B2B SaaS leader while implementing operational rigor to solve challenges and enable our sales team’s success. You will oversee cross-functional programs from inception to completion, ensuring alignment among Sales, Product, Finance, Analytics, and Sales Operations to meet ambitious growth targets.Why You Should ApplyCollaborate closely with sales leadership, strategy, finance, and product teams to develop, implement, and manage new and existing sales incentive structures.Lead annual and quarterly quota-setting processes that align with overall revenue targets and specific product-level objectives.Enhance forecasting accuracy and pipeline management by creating scalable models, dashboards, and performance metrics.

Join Us in Transforming Connections Across the Globe!At Kong, we believe in the power of connection. If you feel you might not meet every single requirement but are enthusiastic about this role, we encourage you to apply. We value strong candidates who excel in certain areas while having a genuine interest in others.Position Overview:We are looking for a dynamic Sales Strategy and Operations Manager to become a key player in our Revenue Operations team. You'll act as a strategic partner and advocate for the AMS GTM Leadership team. Your mission will involve defining, tracking, and executing AMS business objectives, initiatives, strategies, and processes that facilitate scaling. This role is essential for our rapidly growing sales team and requires a hands-on approach. Ideal candidates will have a strong background in full-funnel GTM Strategy & Operations, be self-motivated, thrive in a fast-paced, data-oriented environment, and exhibit a proactive, results-driven mindset. You will report directly to the Director of Global Field Operations.Preferred Locations: San Francisco, New York, Chicago, TorontoKey Responsibilities:Lead the annual AMS GTM planning process, encompassing fiscal year/long-range modeling, investment ROI analysis, headcount planning, quota and capacity setting, and territory planning.Collaborate with leadership to design and implement the AMS GTM structure, segmentation, and coverage model across multiple roles, including Sales, Solutions Engineering, Customer Success, Sales Development, and Professional Services.Provide insights and performance tracking on business health, including lead funnel monitoring, sales efficiency, and productivity metrics using business intelligence tools.Oversee the execution of operational cadences within the organization, supporting management inspections throughout the customer lifecycle.Assist sales leadership in preparing content for key management reporting, including Quarterly Business Reviews.Enhance CRM accuracy, pipeline analytics, forecasting, and regional reporting requirements.Ensure efficient deal velocity by monitoring deal management processes and recommending improvements for deal structures, approvals, and booking processes.

Join Ironclad as a Sales Strategy & Operations Manager, where you'll play a pivotal role in shaping our sales strategy and optimizing operational efficiency. Your analytical skills will help drive data-informed decisions, while your leadership will inspire the sales team to achieve ambitious targets.In this role, you will collaborate closely with cross-functional teams to streamline processes and enhance sales performance. Your insights will be integral in developing and executing strategic initiatives that drive revenue growth.

Role Overview DoorDash is hiring an Associate Manager for the Strategy & Operations team, focusing on the Consumer Packaged Goods (CPG) sector. This position is available in Seattle, New York, San Francisco, Austin, Los Angeles, Chicago, or Miami. What You Will Do Shape and execute operational strategies to strengthen DoorDash’s presence in the CPG space. Work closely with teams across the company to analyze data and identify areas for growth. Optimize existing processes and help roll out solutions that support business goals. Contribute ideas and collaborate with colleagues to improve performance and efficiency. Locations Seattle, WA New York, NY San Francisco, CA Austin, TX Los Angeles, CA Chicago, IL Miami, FL

About the TeamAt DoorDash Drive, our innovative white-label fulfillment platform enhances e-commerce for merchants both on and off our platform. The New Verticals team collaborates with merchants in Grocery, Convenience, Retail, and Pharma sectors to strategically and operationally meet their e-commerce and logistics requirements through our dynamic three-sided marketplace.About the RoleWe are in search of a Senior Associate to join our New Verticals Drive Strategy & Operations team. If you are passionate about scaling high-growth products and are eager to impact merchant strategies on our Dasher Shop & Deliver platform, this role is for you. You will have the opportunity to enhance accessibility for local businesses by launching innovative products and services, thereby expanding both DoorDash’s and our Merchant’s total addressable market. Your focus will be on growth, profitability, and merchant strategy initiatives to elevate our Grocery merchants. You will collaborate across functions to ensure operational excellence, contribute to the ideation and execution of new services and features, and support profitability efforts through data-driven insights, merchant negotiations, and account optimization strategies. Reporting to the Manager of Drive Strategy and Operations, you will work closely with product, engineering, sales, operations, business development, and various other teams to bring your vision to fruition. We embrace a hybrid work model, allowing you to spend several days a quarter in person together, while also granting access to all our offices for those who prefer a more regular in-office experience.You’re excited about this opportunity because you will…Strategize: Develop comprehensive strategies to best serve our customers, considering both current needs and future growth over the next 3+ years.Operate: Dive deep into details and scale your initiatives effectively. Collaborate with internal and external partners to execute your short & long-term plans; you are an enabler of cross-functional success and an exceptional operator.Analyze: Examine data to identify root causes, construct solutions, and generate innovative ideas for new initiatives.

About the TeamThis position is part of our innovative New Verticals team, established in 2020 to enhance customer experiences and empower local economies beyond traditional restaurant offerings. We have successfully introduced Grocery, Convenience, Alcohol, Retail, and DashMarts, while also developing advanced merchant and dasher tooling and software products. This specific team within New Verticals focuses on pioneering our next major initiatives, with Consumer Financial Products and Services being a top priority.About the RoleWe are seeking an Associate Manager to assist in the launch and expansion of new consumer financial products at DoorDash. This role will play a crucial part in shaping how millions of customers pay, earn rewards, and manage value on our platform. As a member of the Consumer Financials Strategy & Operations team, you will help incubate fresh financial projects from initial concept through to launch, learning, and iterative improvement.In this position, you will collaborate cross-functionally with Product, Engineering, Design, Analytics, Finance, and Operations teams to define requirements, support product launches, and conduct experiments aimed at enhancing how customers earn, store, and spend value on DoorDash. You will convert complex product and operational needs into actionable plans, ensuring that new product experiences are straightforward, intuitive, and trusted as they gain traction.This role reports to the Senior Manager / GM of our Consumer Financials team and operates as an individual contributor. Our team embraces a hybrid work model, allowing for collaboration in-office as well as remote work.Why You’re Excited About This OpportunityStrategize. Innovate and contribute to the growth strategy within the consumer financials business at DoorDash.Collaborate. Work closely with diverse teams across DoorDash to build, launch, and scale exciting new opportunities.Influence. Partner with multiple departments to bring your ideas to fruition; including Product, Marketing, Analytics, Finance, Design, and more.

Company OverviewAt EV Realty, we are revolutionizing the future of commercial transportation by establishing the essential infrastructure that facilitates the electrification of next-generation commercial fleets—one high-powered charging hub at a time. Our mission is to develop, own, and manage purpose-built EV charging hubs that address a critical barrier to fleet electrification: access to dependable, cost-effective, and scalable grid power.Our Powered Properties® are strategically positioned to meet the needs of fleet customers, delivering secure and dedicated charging solutions exactly where and when they are needed. With a focus on reliability and scalability, we provide the infrastructure necessary for mission-critical commercial fleets to maintain their operations seamlessly.We uphold values of transparency, accountability, and fostering a positive environment for our customers and our team alike. If you are enthusiastic about contributing to the new era of commercial transportation, we are eager to connect with you.Role OverviewAs a Strategy & Operations Associate at EV Realty, you will engage in high-priority projects, from the initial strategy phase through to execution and implementation, making a significant impact across the organization and helping to shape our platform for the next generation of commercial fleets.This role is designed for individuals who thrive in a fast-paced, high-impact environment. You will tackle undefined challenges, develop structured approaches to solve them, and provide actionable insights that directly influence our strategic decisions. Collaborating closely with our Business Development, Finance, Product, Operations, and Data Science teams, your contributions will go beyond producing presentations; you will be instrumental in shaping the direction of our company. One day, you may be negotiating a strategic partnership to elevate EV Realty's offerings for a national trucking company; the next, you might be analyzing the long-term potential for autonomous fleet charging in emerging markets. You'll gain firsthand insight into decision-making processes at a company navigating growth and strategy.The ideal candidate is highly organized, intellectually curious, and adept at navigating uncertainty. You thrive in complex scenarios and possess the ability to drive projects to completion, even when the route to success is not clearly defined.

Join our innovative DashMart Warehouse and Process Optimization team as an Associate Manager, where you'll play a pivotal role in enhancing our operational efficiency. Your responsibilities will include developing tools, optimizing warehouse processes, and managing key metrics to ensure quality outcomes. Collaborating cross-functionally with diverse teams, you will analyze operational data, identify areas for improvement, and implement strategic workflow designs to drive our mission of delivering exceptional on-demand services across the nation.

About the TeamJoin our dynamic Advertising & Promotions team, where we blend e-commerce with advertising to create impactful and monetizable content for our audiences. We have developed a robust retail media network that empowers CPG advertisers to effectively engage with DoorDash customers, driving sales and fostering category growth. Collaborating closely with Product and cross-functional teams, you will play a critical role in managing CPG ad formats and inventory, unlocking new supply opportunities, optimizing yield, and enhancing marketplace competition across our most influential platforms.About the RoleAs the Associate Manager of Ads Supply on our CPG team within the Ads Strategy & Operations organization, you will:Develop and execute strategies for new sellable inventory: Pinpoint significant untapped opportunities to enhance ads supply and stimulate growth for both DoorDash and our advertisers.Manage yield and optimize inventory: Assess supply gaps and implement strategic initiatives to expand ad supply while maintaining DoorDash's key performance metrics.Enhance marketplace competition and selection: Identify whitespace opportunities to improve auction dynamics and collaborate cross-functionally to enhance demand growth.You will thrive in this role because you:Are a proactive owner: Take charge of crucial business components, considering both strategic vision and execution, and are willing to dive into details when necessary.Are a critical thinker: Tackle opportunities and challenges with a foundational approach, leveraging data to guide your strategic decisions.Can balance diverse perspectives: Recognize the needs of both our CPG partners and DoorDash consumers, harmonizing these interests to inform ads strategy and product choices.Excel in collaboration: Build strong working relationships with cross-functional partners to drive success.

Join our dynamic team at DoorDash, where we empower our Merchants by providing access to essential financial products that facilitate their business growth. Our commitment lies in delivering the most sought-after products while ensuring an exceptional end-to-end experience. We strive to enhance the value we offer through our platform and robust external partnerships.About the RoleAs the Associate Manager of Financial Products, you will collaborate closely with the General Manager of Merchant Financials on our Ads & Promos team. You will be instrumental in driving the growth of one of our latest initiatives in partnership with key players in the financing sector. We seek an individual who is ready to take ownership of an emerging product and lead it to success with the support of our product, engineering, and sales teams. The ideal candidate thrives in a fast-paced environment, enjoys solving customer challenges, and can meet tight deadlines. Please note that this position requires in-office work at our San Francisco headquarters.Why You Should Join UsStrategize – Assess and prioritize the needs of our Merchants, crafting solutions in collaboration with cross-functional partners.Build – Spearhead the implementation of innovative product features and processes tailored to Merchant financial products.Construct – Navigate ambiguity and bring order to undefined opportunities, creating frameworks where none exist.Analyze – Utilize data to support your insights and persuade cross-functional stakeholders.Influence – Collaborate across Product, Engineering, Sales, Marketing, Finance, and Business Development teams to align on strategies and successfully bring these products to market.

About the TeamThe New Verticals Strategy & Operations team is transforming the landscape of grocery, convenience, alcohol, and retail delivery through innovative first-party and third-party operations. Our DashMarts initiative represents our commitment to providing on-demand deliveries of household essentials, groceries, and other popular items directly to consumers. We also partner with third-party merchants to facilitate swift deliveries across various storefronts, ensuring a seamless experience for both merchants and consumers. This team is at the core of our mission to build a robust logistics platform powered by an efficient and high-quality delivery network.About the RoleThe New Verticals Logistics team is dedicated to enhancing operational efficiency and elevating the quality and speed of our delivery services. We aim to establish the most dependable same-day logistics platform, empowering local businesses to thrive. As an Associate Manager, you will play a pivotal role in formulating and implementing strategies that drive success in key markets while pursuing efficiency goals and sustainable growth for the organization. You will report to a Senior Manager in the Central Strategy & Operations team, and this position operates within a hybrid work model, combining remote work with in-person engagements at DashMarts and third-party locations.

Join Airwallex as a Senior Associate in Operations StrategyAt Airwallex, we are redefining the financial landscape for businesses across the globe. We are the premier unified payments and financial platform, designed to empower over 200,000 companies worldwide – including industry leaders like Brex, Rippling, Navan, Qantas, and SHEIN. Our innovative infrastructure and software solutions enable seamless management of business accounts, payments, treasury, and embedded finance on a global scale.Founded in Melbourne, our dynamic team of over 2,000 talented individuals spans 26 offices worldwide. Valued at $8 billion and backed by top-tier investors such as T. Rowe Price, Visa, Mastercard, Robinhood Ventures, and Sequoia, Airwallex is poised to lead the future of global finance. If you are ready to tackle ambitious challenges and make a substantial impact, we invite you to be a part of our journey.Values We CherishWe seek builders with the energy of founders who are eager to make a real difference. You possess deep expertise in your role and are driven by our mission and operating principles. With a passion for speed and quality, you approach problems with curiosity and tackle them using first principles, ensuring a balance of agility and thoroughness.Your humility and collaborative spirit enable you to transform innovative ideas into tangible products, driving projects from inception to completion. You harness AI to enhance your efficiency and resolve challenges quickly. At Airwallex, you will confront complex, high-stakes issues alongside exceptional colleagues and have the opportunity to advance your career as we shape the future of global banking.About Our TeamThe Operations team at Airwallex is dedicated to ensuring our services and processes run smoothly and efficiently. We focus on optimizing workflows, enhancing operational efficiency, and delivering outstanding customer support. Through streamlining operations and implementing best practices, we contribute significantly to the company's growth and uphold our commitment to service excellence. Our mission is to provide an effortless experience for our customers and support Airwallex's goal of empowering businesses worldwide.Your RoleAs a Senior Associate in Operations Strategy, you will serve as a key problem solver and strategic partner to our Operations and business leaders. You will manage impactful projects across onboarding, risk management, payments, and support operations, ensuring successful execution from start to finish.

About the TeamJoin our dynamic Advertising & Promotions team at DoorDash, where we bridge the gap between e-commerce and advertising. Our mission is to deliver impactful digital solutions that empower advertisers to connect with diverse audiences, including consumers, dashers, and merchants. In this role, you will provide invaluable insights that enhance our Ads Team and support our advertisers.About the RoleLead the management and execution of campaign and business reporting for our top advertising partners.Develop insightful case studies and be the go-to subject matter expert on our comprehensive suite of marketing solutions.Analyze trends and craft actionable recommendations for clients to optimize their business strategies.Collaborate with our Account Management and Sales teams to enhance their sales strategies and effectiveness.Work closely with cross-functional teams, including sales, marketing, analytics, and product development.You’re excited about this opportunity because you will…Build - You thrive on leveraging data to create insights that support sales and account teams, as well as clients.Operate - You are not afraid to dive into the details and get your hands dirty.Problem Solve - You enjoy tackling complex problems and deriving answers through data analysis.Partner - You have experience collaborating with sales and account teams, understanding their needs, and helping them achieve their objectives.We’re excited about you because…You possess 2-5 years of experience in analytics, consulting, strategy & operations, or related fields, with a preference for high-growth startup experience.You are proficient in SQL, with intermediate to advanced skills.You have experience with Excel and PowerPoint (or Google Sheets and Google Slides).You are adept at managing multiple projects and priorities while consistently meeting deadlines.You have a proven track record of leveraging insights to drive business success in complex environments.