Communications Data and Insights Manager

Role Overview Okta, Inc. seeks a Communications Data and Insights Manager to strengthen communications strategy with actionable analysis. This position focuses on measuring the impact of communications efforts and providing insights that inform outreach and messaging across various channels. What You Will Do Analyze communications data to assess effectiveness and identify trends Develop insights that guide strategy and improve outreach Support the team in optimizing messaging to reinforce Okta’s brand voice Collaborate with stakeholders to report on communication performance Location Bellevue, Washington Chicago, Illinois San Francisco, California Toronto, Ontario, Canada

As the Business Insights and Planning Manager at Cloudflare, you will play a pivotal role in driving our strategic initiatives through data analysis and insights. This position requires a dynamic individual with a strong analytical background and the ability to translate complex data into actionable business strategies. You will collaborate with cross-functional teams to enhance operational efficiency and provide critical insights that will influence our business decisions.

At Gong, we leverage the power of artificial intelligence to revolutionize how revenue teams achieve success. Our Gong Revenue AI Operating System consolidates data, insights, and workflows into a singular, reliable system that observes, guides, and collaborates with the world's most prosperous revenue teams. With the Gong Revenue Graph, AI-driven intelligence, specialized agents, and trusted applications, we empower over 5,000 companies globally to gain a profound understanding of their teams and clients, automate essential sales workflows, and secure more deals with reduced effort. For more details, please visit www.gong.io.Joining Gong means becoming part of a forward-thinking company driven by innovative products, ambitious objectives, and a team of passionate individuals. We are at the forefront of shaping the future of revenue intelligence and seek individuals who are eager to contribute to what lies ahead. You will collaborate with a team that dreams big, acts swiftly, and values both the craft and each other. Here, transparency and trust are fundamental to our operations, and every member has the chance to make a significant impact. If you aspire to grow, challenge yourself, and engage in work that truly matters, Gong is the ideal place to realize the best work of your career.Become a part of our Technical Value Engineering team, where you will establish data foundations that validate customer value at scale. This position merges data engineering, analytics, and customer outcome assessment. You will utilize one of the most comprehensive B2B datasets globally to automate insights that facilitate outcome realization.

Employee Applicant Privacy NoticeAbout Us:Join us in shaping a brighter financial future.At SoFi, we are transforming how individuals engage with personal finance, utilizing cutting-edge, mobile-first technology to empower our millions of members in achieving their financial goals. As a next-generation financial services provider and national bank, we are leading the way in a rapidly evolving industry. We take pride in our work, knowing it has a profound impact on people's lives, guided by our core values at every step. Invest in yourself, your career, and the financial landscape with us.We are seeking a talented Senior Data Scientist to make significant contributions to our Member Data Science team, focusing on propelling member growth through diverse initiatives. In this role, you will be crucial in establishing measurement frameworks and analytical systems that underpin our growth strategies from start to finish. Your responsibilities will include defining key performance indicators (KPIs), developing tracking systems, designing experiments, performing customer segmentation and price elasticity analyses, and enhancing member acquisition economics through predictive modeling.As a Senior Data Scientist in the Member Growth division, you will be responsible for defining and managing essential growth KPIs, constructing and maintaining reliable dashboards to monitor performance, and setting clear success metrics throughout the growth funnel. You will delve into analyses such as customer segmentation, funnel analysis, A/B testing, and trade-off assessments to pinpoint optimization levers for conversion, while becoming a subject matter expert in our member referral program. You will also develop models (e.g., propensity or uplift models) to guide targeting, prioritization, and investment decisions across growth initiatives. This role demands robust technical expertise (SQL, Python/R, Tableau, Statistics), a deep understanding of metrics, segmentation, experimentation, and excellent collaboration skills.This position is inherently cross-functional, requiring close collaboration with engineering, product management, lifecycle marketing, data science, design, operations, finance, and executive teams to set growth objectives, outline referral program strategies, prioritize features, share insights, and implement actionable solutions.

Employee Applicant Privacy NoticeWho We Are:At SoFi, we are on a mission to revolutionize personal finance for our members. Through innovative, mobile-first technology, we empower millions of individuals to achieve their financial objectives. As a forward-thinking financial services company and national bank, we pride ourselves on our role in transforming the industry and making a positive impact on people's lives. Join us to invest in yourself, your career, and the future of finance.We are seeking a dynamic and technically proficient Staff Data Scientist to join our Member Data Science team. This role is pivotal in enhancing engagement and maximizing long-term member value, particularly within our premium subscription program, SoFi Plus. Your responsibilities will include gaining deep insights into engagement drivers, retention strategies, and subscription value within the SoFi ecosystem. You will establish and manage engagement measurement frameworks, conduct impactful analytical explorations, design causal experiments, and create scalable data solutions that shape product strategies for SoFi Plus.As part of the Member Organization, you will develop engaging and personalized experiences for our members across various product lines. In your role as Staff Data Scientist, you will collaborate closely with Product, Engineering, Lifecycle Marketing, and Leadership teams, influencing the engagement roadmap through insights on activation, feature adoption, habit formation, churn risk, and subscription adjustments. Your analytical skills will be essential in identifying key opportunities to boost subscription engagement and revenue, ensuring our investment decisions are driven by disciplined data analysis.This high-visibility position is cross-functional and will directly influence member experience and recurring revenue growth. It is an exciting opportunity for someone eager to make a significant impact on our company’s growth trajectory and member satisfaction.

Join The Trade Desk as a Director of Advertiser Insights, where you will lead the charge in transforming data into actionable insights that drive advertiser success. In this pivotal role, you will collaborate closely with cross-functional teams to elevate our understanding of client needs and enhance our advertising solutions. Your strategic thinking and analytical skills will be essential in uncovering trends and delivering impactful recommendations to our clients.

Join Anthropic as a Research Lead for Training Insights, where you'll spearhead innovative research initiatives that shape the future of AI training methodologies. As part of our dynamic team, you will collaborate with cross-functional experts to extract meaningful insights from training data, driving improvements in AI models. Your expertise will be vital in enhancing our understanding of AI performance and guiding strategic decisions.

Join Outset as a Sales Director specializing in Research & Insights. You'll lead our sales strategies and initiatives, driving growth through informed decision-making and data-driven insights. This pivotal role requires a visionary leader who can harness market research to elevate our sales efforts, develop and implement innovative strategies, and foster strong relationships with clients.

At AtoB, we believe in revolutionizing the trucking and logistics industry by addressing the fundamental flaws in its payment systems. Our mission is to create a seamless, user-friendly, and secure payments infrastructure that empowers fleet managers and truck drivers alike.We are building a platform akin to Stripe, but tailored for the unique needs of transportation, ensuring that capital flows smoothly and efficiently through supply chains. Our focus is on delivering exceptional customer experiences while developing innovative solutions that respect the daily challenges faced by our users.Our founding team brings together expertise from leading companies such as Uber, Google, and Meta, and we are backed by significant investments from renowned investors and industry leaders. We are proud to be recognized by Forbes and the World Economic Forum for our contributions to the industry.Join us as we listen, learn, and innovate to build solutions that matter.

Join Our Innovative Applied AI Lab!At Cognition, we are pioneering the future of technology by developing end-to-end software agents.We are the creators of Devin, the world's first AI software engineer, and Windsurf, an AI-native integrated development environment. Our vision is to create collaborative AI teammates that allow engineers to tackle more fascinating challenges and empower teams to achieve their most ambitious goals.Our compact and highly skilled team includes accomplished competitive programmers, former entrepreneurs, and industry leaders from top-tier AI companies such as Scale AI, Palantir, Cursor, Waymo, Tesla, Lunchclub, Modal, Google DeepMind, and Nuro.While building Devin and Windsurf is a significant milestone, our most challenging and exciting tasks lie ahead. If you're passionate about addressing some of the world's most pressing issues and want to create AI that can reason through real-world tasks, we invite you to apply.About the RoleAs the Developer Community Manager, you will spearhead the development of a vibrant community around Devin, reshaping how developers work. You will serve as the vital link between Cognition and the wider developer ecosystem by organizing events, nurturing advocates, and introducing Devin to universities and developer communities globally.This is not your typical community manager position. We seek an individual with substantial technical expertise—ideally a developer or engineer—who can authentically engage with software engineers, demonstrate Devin and Windsurf in practical workflows, and design initiatives that resonate with a deeply technical audience. You'll be responsible for crafting and executing our community programs from the ground up, creating something entirely new at Cognition.This role is perfect for someone who thrives at the intersection of engineering and community engagement.Core ResponsibilitiesExpand Cognition's developer ambassador program by recruiting, onboarding, and supporting technical advocates who promote Devin in their communities.Organize and execute developer events such as hackathons, meetups, demo days, and conference activations to showcase Devin's capabilities to engineering audiences.Develop and manage university programs, including campus ambassador networks, workshop series, and collaborations with computer science departments and student engineering organizations.Produce engaging technical content and resources, including tutorials, demo scripts, and workshop materials to assist developers in understanding and adopting Devin.

The Baseball Data Platform team at Major League Baseball is seeking a Senior Data Analyst to help us tell the story of baseball through data. In this role, you will utilize play-by-play and Statcast tracking data to support our customers, enhance data quality, and generate actionable insights. You will collaborate with top-tier software engineers, data scientists, and industry experts while working with one of the most comprehensive datasets in sports.Key ResponsibilitiesProactively identify and investigate potential data quality issues.Lead significant data initiatives aimed at achieving strategic research and development objectives, including enhancing scalability for data alerts and outlier resolution.Implement impactful changes based on internal operations data and logging in collaboration with our support team.Develop a deep understanding of the Baseball Data Platform, including schema, data lineage, and optimal usage patterns of critical tables (such as pitch-by-pitch data, tracking data, and weather data).Address inquiries from MLB clubs, broadcasters, and MLB leadership directly.Establish and uphold high standards for data documentation, code review, and statistical best practices within the R&D data team.Create optimized queries and statistical reports/models to detect trends and present findings to MLB and Club personnel.Design and produce insightful reports.Collaborate with Statcast engineering, product, data science, and content teams to innovate storytelling metrics.Manage user accounts, permissions, and security protocols across key systems, ensuring compliance with data security standards.Test and validate new data and metrics, contributing to their development.Serve as the primary resource for complex data challenges, assisting teammates with debugging inefficient queries and understanding nuanced data definitions.

Major League Baseball seeks a Senior Data Analyst for its Baseball Data Platform team in San Francisco. This team blends baseball expertise with technology, working closely with play-by-play and Statcast tracking data. The group supports MLB clubs, broadcasters, and internal partners by ensuring data quality and delivering actionable insights. Role overview This position focuses on maintaining high standards for data quality, collaborating with engineers, data scientists, and industry experts. The Senior Data Analyst will address data issues, lead significant projects, and act as a key resource for both technical and non-technical stakeholders. Key responsibilities Identify and investigate data quality issues, both proactively and in response to reports. Lead major data projects to advance research and development, such as improving alerting systems and resolving outliers. Collaborate with the support team to implement process changes based on internal operations data. Develop deep expertise in the Baseball Data Platform, including schema, data lineage, and best practices for key tables like pitch-by-pitch, tracking, and weather data. Handle inquiries from MLB clubs, broadcasters, and leadership, providing direct support and solutions. Maintain high standards for data documentation, code review, and statistical practices within the R&D data team. Write optimized queries and statistical reports or models to uncover trends and share findings with MLB and Club staff. Produce clear, insightful reports and work closely with Statcast engineering, product, data science, and content teams to develop new storytelling metrics. Manage user accounts, permissions, and security protocols across core systems to ensure compliance with data security requirements. Test and validate new data sets and metrics, supporting their ongoing development. Serve as a resource for complex data questions, including query debugging, identifying obscure data points, and clarifying nuanced data definitions for teammates. Collaboration and impact This role involves frequent interaction with engineers, product managers, data scientists, and content teams. The Senior Data Analyst helps shape the way baseball data is used across the league, contributing to both operational improvements and new forms of baseball storytelling.

Role Overview Lyft is hiring a Lead Analyst for Market Insights in San Francisco, CA. This role centers on using analytics to identify trends and deliver insights that shape Lyft’s strategic direction. The Lead Analyst works closely with teams across the company to deepen understanding of market shifts and customer patterns, supporting Lyft’s position in the rideshare sector.

Join Airwallex as a Customer Insights LeadAt Airwallex, we are redefining the financial landscape for global businesses. As a unique unified payments and financial platform, we support over 200,000 companies worldwide—including industry leaders like Brex, Rippling, and Qantas—by providing fully integrated solutions for business accounts, payments, spend management, and treasury operations.Founded in Melbourne, our team comprises over 2,000 innovative professionals spread across 26 offices globally. With a valuation of US$8 billion and support from renowned investors such as T. Rowe Price and Visa, we are at the forefront of building the future of global payments and finance. If you're looking to undertake the most ambitious work of your career, we invite you to join us.

Founded in 2007, Airbnb has transformed travel, connecting over 5 million hosts with more than 2 billion guests worldwide, providing unique stays and experiences that foster authentic community connections.The Community You Will JoinBecome a vital member of our innovative Research Team at Airbnb, dedicated to generating actionable insights that drive strategic decision-making. As part of the Innovation Insights division, you will be at the forefront of understanding cultural trends, competitive dynamics, key audience segments, and new growth opportunities, all while utilizing advanced AI tools and methodologies.The Impact You Will MakeAs the AI-Driven Insights Lead, you will spearhead AI-powered analyses to reveal actionable insights about global traveler behavior and trends, as well as the needs of current and potential Airbnb guests and hosts. Your collaboration with various teams—Research, Strategy, Product, Engineering, Data Science, Analytics, and Marketing—will enhance our competitive edge through pioneering AI-driven research that informs Airbnb’s innovation strategy.A Day in Your LifeCollaborate with a world-class research team to generate insights that shape business strategies.Engage with internal and cross-functional partners to pinpoint opportunities for enhancing research efficiency and business outcomes.Lead the development of innovative AI-powered methodologies, utilizing both in-house and third-party tools to create tailored insights-driven analytical pipelines.Analyze extensive structured and unstructured datasets from internal sources (e.g., guest searches and reviews), primary research (e.g., global interviews), and external channels (e.g., social media interactions).Employ Natural Language Processing (NLP) alongside advanced data analysis and statistical modeling to identify relationships, test hypotheses, and extract novel insights.Enhance the team’s use of AI as a complement to human insights and expertise.Oversee the program for identifying valuable third-party AI tools that expand our research capabilities.

Join Anthropic as a Communications Manager, where you will play a pivotal role in shaping our research narratives and driving effective communication strategies. You will collaborate closely with our research teams to transform complex ideas into accessible content, fostering a strong public understanding of our innovative work. Ideal candidates will possess exceptional writing skills, a passion for technology and AI, and a knack for storytelling.

About Our TeamAt OpenAI, our mission is to ensure that general-purpose artificial intelligence is developed to benefit all of humanity.The Communications team is dedicated to supporting OpenAI's mission, effectively articulating our technological advancements, core values, and our commitment to building powerful AI safely.About the PositionWe are looking for a seasoned communications professional to join our Platform & Research Communications team. This individual will collaborate closely with the Research Communications Lead and various applied and engineering teams to enhance the public understanding of OpenAI’s research among academics, journalists, policymakers, and the general populace.Your primary responsibility will be to develop and implement external communication strategies related to OpenAI's research initiatives—from foundational model advancements to applied science collaborations—while ensuring accuracy, depth, and alignment with OpenAI’s long-term objectives. We seek a candidate with strong scientific or technical knowledge, exceptional storytelling skills, and a proven ability to navigate complex and high-stakes narratives.In this role, you will work closely with research leadership, individual researchers, policy teams, product teams, and cross-functional communications teams. The position requires both strategic insight and hands-on execution in a dynamic environment where research, product development, and public discourse converge.This role is based in San Francisco, CA, and follows a hybrid work schedule (three days a week in the office). Relocation assistance is available.Your Responsibilities Include:Crafting Research NarrativesCreating clear and credible narratives surrounding OpenAI’s research agenda, breakthroughs, and long-term scientific goals.Translating intricate technical concepts into accessible narratives without oversimplifying or misrepresenting their implications.Defining and reinforcing OpenAI’s perspective on pivotal research topics such as reasoning, alignment, interpretability, and scientific discovery.Leading Media Engagement Focused on ResearchEstablishing and nurturing trusted relationships with leading science, technology, and business journalists.Managing both proactive and reactive media engagements related to research announcements, publications, collaborations, and evolving narratives.Preparing researchers and executives for interviews, briefings, and public engagements.

Join SuperAnnotate as a Community Manager, where you will play a vital role in nurturing and growing our vibrant online community. You will engage with users, facilitate discussions, and provide support to ensure our community thrives.

About ArcadeAt Arcade, our mission is to empower teams to become exceptional storytellers. We envision creating dynamic visual experiences that captivate and engage audiences.More than 22,000 teams rely on Arcade to craft on-brand product demos, videos, and visuals within minutes, eliminating the need for designers, agencies, or lengthy production cycles. Our diverse team, composed of talents from Airbnb, SuperHuman, Box, LaunchDarkly, and AngelList, is at the forefront of redefining product storytelling for the next decade. We are passionate about our craft and dedicated to building products that are efficient, user-friendly, and genuinely valuable.The RoleAs the Community Manager, you will be responsible for nurturing and expanding our customer community. This entails fostering authentic relationships with our customers, facilitating learning and collaboration among them, and creating an environment where they feel valued, supported, and enthusiastic to engage.You will collaborate closely with Customer Success, Marketing, and Product teams to transform community insights into compelling stories, impactful programs, and actionable insights that drive customer success and shape our company’s presence.This is a proactive role suited for someone who enjoys connecting with people, quickly identifies trends, and is adept at building initiatives from the ground up.What You’ll DoIdentify noteworthy use cases, trends, and behaviors within the community.Convert insights into engaging stories, examples, posts, or informative content for others.Plan and execute community programs and events, both virtual and in-person.Oversee all aspects of event strategy from ideation to execution.Encourage participation through clear communication, follow-up, and personalized outreach.Cultivate and sustain genuine relationships with customers across community platforms.Actively engage in discussions, responding thoughtfully with context and consideration.Balance individual customer needs with the greater community's interests.Share valuable community insights with Customer Success, Marketing, and Product teams.Take initiative to launch new programs or enhance existing ones proactively.Manage multiple projects simultaneously, adapting swiftly to changing priorities.

About UsSierra is pioneering a transformative platform that empowers businesses to enhance customer experiences through cutting-edge AI technology. With our main office in San Francisco and expanding locations in Atlanta, New York, London, France, Singapore, and Japan, we are dedicated to fostering an innovative workspace.Our culture is deeply rooted in core values that drive our mission: Trust, Customer Obsession, Craftsmanship, Intensity, and Family. These principles guide our actions and define who we are as a team.Our visionary co-founders, Bret Taylor and Clay Bavor, bring unparalleled expertise to Sierra. Bret, former co-CEO of Salesforce and CTO of Facebook, co-created Google Maps, while Clay led significant innovations at Google, including Google Lens and the AR/VR initiatives.What You'll DoEstablish the benchmark for exceptional communications in a rapidly growing, founder-led organization.Collaborate with the marketing team to shape our brand identity and enhance Sierra's visibility as:A generational company;A leader in category innovation;The preferred AI partner for top-tier companies; andAn outstanding workplace.Oversee our public relations, social media presence (including podcasts), and blog content.Manage daily operations with our PR agency.Actively participate in the Marcomms team, contributing as needed.What You'll BringA solid understanding of media and social channels, gained through experience in corporate, governmental, or journalistic environments.A resourceful, entrepreneurial mindset.Exceptional written and verbal communication skills.A creative approach coupled with the ability to execute swiftly.Experience in fast-paced environments, collaborating with independent-minded professionals.