Director of Marketing Operations

Role Overview Klaviyo is hiring a Director of Marketing Operations in San Francisco, CA. This leader will shape marketing strategy and guide a team focused on improving marketing processes and operational efficiency. The role centers on using data and insights to help marketing efforts support business objectives. What You Will Do Lead and mentor a team dedicated to marketing operations Collaborate with teams across the company to design and roll out new marketing initiatives Use data to inform decisions and measure marketing effectiveness Drive projects that strengthen Klaviyo’s brand and customer engagement Apply strategic vision to keep pace with changes in digital marketing Who You’ll Work With This position works closely with cross-functional partners throughout Klaviyo, including marketing, product, and analytics teams.

Who Are We?Postman is the foremost API platform globally, utilized by over 45 million developers and 500,000 organizations, including 98% of the Fortune 500. We empower developers worldwide to construct an API-first ecosystem by simplifying every stage of the API lifecycle and enhancing collaboration, allowing users to create superior APIs more efficiently.Our headquarters is in San Francisco, with additional offices in Boston, New York, Austin, Tokyo, London, and Bangalore—where Postman was founded. As a privately held company, we are proud to have received funding from Battery Ventures, BOND, Coatue, CRV, Insight Partners, and Nexus Venture Partners. Discover more at postman.com or connect with us on X via @getpostman.P.S: We highly recommend exploring The "API-First World" graphic novel to gain deeper insights into our vision at Postman.The OpportunityAs Postman embarks on its next growth phase, we are innovating our marketing organization to encompass developer audiences, product-led growth, and enterprise go-to-market strategies.To facilitate this expansion, we are establishing a cutting-edge marketing infrastructure that integrates:world-class marketing operationsa scalable martech ecosystemlifecycle automation and customer data infrastructurehigh-impact creative productionThe Director of Marketing Operations & Production will lead the team responsible for driving this system and will report directly to the Head of GTM Operations.This pivotal role will collaborate closely with Marketing leadership, Sales and Customer Success Operations, GTM Systems, and Postman’s GTM Strategy and Business Intelligence teams to ensure that marketing initiatives yield measurable revenue impacts.

Position OverviewAs the Director of Go-To-Market Operations at Ivo, you will spearhead the operational framework that actualizes our GTM strategy. You will oversee critical areas including renewals, expansion initiatives, customer operations, and deal desk management. Reporting directly to the VP of Revenue Strategy & Operations, you will take ownership of our strategic consulting engagement's deliverables, enhancing and refining existing processes for renewal automation, ARR infrastructure, and health scoring. Collaborating closely with CSM leadership, your role will also involve building and optimizing our Deal Desk and Customer Operations functions.As our pricing strategy transitions toward usage-based and API models, you will be instrumental in developing the operational infrastructure necessary for consumption-based renewals and expansion triggers. Utilizing AI technologies, you will maximize your impact and automate tasks that traditionally required extensive time and resources from operational teams.Moreover, you will be responsible for establishing our EMEA GTM Operations.

Discover OktaOkta is recognized globally as a leader in identity management, empowering individuals to securely access technology across any platform, device, or application. Our versatile solutions, including the Okta Platform and Auth0 Platform, are designed to provide seamless access, robust authentication, and automated processes, placing identity at the forefront of security and organizational growth.We value diverse perspectives and experiences at Okta. We are not seeking a perfect candidate but rather lifelong learners who can contribute positively with their unique backgrounds.Become a part of our mission! We envision a world where identity is in your hands.As the Senior Director of Marketing Strategy & Operations at Okta, you will be the mastermind behind our global growth initiatives. Your role will encompass the infrastructure, processes, and data-driven strategies that enable our marketing team to scale efficiently and predictably. You will serve as a pivotal connector, bridging gaps between Marketing, Sales, and Finance, ensuring that every dollar spent is meticulously tracked, optimized, and aligned with our overall enterprise revenue targets. You will lead a dynamic team that is essential to our go-to-market strategy.This influential leadership position demands a unique combination of strategic insight and operational excellence. Overseeing the complete marketing lifecycle—from annual planning and budget considerations to the technical foundation of our global MarTech stack—you will be a storyteller, adept at transforming complex data into a compelling narrative for the C-suite, all while upholding the highest standards of operational rigor and quality.Key Responsibilities:Strategic Architecture & Planning: Collaborate with the Marketing Leadership Team (MLT) and Finance to spearhead annual and quarterly planning. Facilitate crucial budget discussions, ensuring resources are directed toward the most impactful growth initiatives.Measurement & Revenue Intelligence: Develop the global measurement framework and establish a single source of truth for reporting. You will take ownership of lead-to-opportunity mapping, pipeline attribution models, and funnel velocity metrics that guide our go-to-market strategies.Executive Narrative: Simplify intricate marketing performance data into clear, actionable insights. Regularly craft performance narratives for the CMO, linking marketing activities to business outcomes.

About the US Marketplace Team The US Marketplace team at DoorDash focuses on expanding our presence in cities across the country. Our work helps customers discover top local options, supports merchants in growing their businesses, and offers dashers flexible earning opportunities. Role Overview: Director of Strategy & Operations - Local Markets The Director of Local Markets leads marketplace growth across multiple U.S. regions. This role partners closely with the Growth and Markets team to strengthen collaboration between marketing, sales, product, finance, and analytics. The goal: launch new offerings and raise service levels that help local markets thrive. This position shapes local growth strategies, runs experiments, finds partnership opportunities, builds relationships with external partners, and manages a roadmap to improve the local marketplace experience. What You Will Do Lead a team from day one, developing analytical skills and strong execution. Build business development efforts by cultivating relationships with growth partners and key merchants. Work across the US Marketplace Organization to develop strategic plans, secure resources, and improve user experiences in local markets. Collaborate with Product, Marketing, Analytics, Engineering, and Operations to identify and develop new growth initiatives. Use both quantitative and qualitative data, including AI tools, to inform strategy and direction. Turn concepts into real-world results, seeing projects through from idea to execution. Support ongoing improvement across the business. What We’re Looking For More than 10 years of experience in strategy and operations, ideally within a high-growth setting. Locations This role is based in one of the following cities: San Francisco, CA; New York, NY; Seattle, WA; Chicago, IL; Atlanta, GA; Denver, CO; Boston, MA; Austin, TX; Dallas, TX; Houston, TX; Miami, FL.

Role Overview Zip is hiring a Director of Go-To-Market Strategy and Operations in San Francisco. This leader shapes market strategy, oversees execution, and works with cross-functional teams to drive growth. The position focuses on improving how the company brings products and services to market, with a strong emphasis on operational effectiveness. What You Will Do Collaborate with teams across the business to develop and refine go-to-market strategies Lead growth initiatives from planning through execution Identify and implement ways to improve operational processes Use strategic thinking and leadership skills to support Zip's goals Location This role is based in San Francisco.

As the Director of Go-To-Market Operations at dev2, you will play a pivotal role in driving our strategic initiatives and operational excellence. This position involves overseeing the execution of our go-to-market strategies, ensuring alignment between sales, marketing, and product teams. You will leverage your extensive experience to optimize processes, enhance cross-functional collaboration, and elevate our customer engagement efforts.Your leadership will be crucial in identifying new market opportunities and refining our operational framework to support rapid growth. You will work closely with senior management to develop actionable insights and drive data-informed decisions that enhance our competitive edge.

About PagerDuty PagerDuty (NYSE:PD) helps organizations deliver reliable digital experiences. Over 13,000 companies, including 60 of the Fortune 100, use PagerDuty to identify issues in real time, respond quickly, and improve their digital operations. Clients include GE, Cisco, Genentech, Electronic Arts, Cox Automotive, Netflix, Shopify, Zoom, DoorDash, and Lululemon. The platform supports digital transformation, cloud migration, and DevOps modernization, using AI, machine learning, and automation to serve teams in development, IT, customer service, and security. Role Overview: Director of Integrated Marketing The Director of Integrated Marketing shapes and leads PagerDuty’s global marketing strategy. This leader manages a team dedicated to Account-Based Marketing (ABM), global campaigns, and performance marketing. The position focuses on building and executing go-to-market strategies that drive ongoing revenue growth and expand the global sales pipeline. What You Will Do Lead a specialized team across ABM, global campaigns, and performance marketing. Design and implement integrated go-to-market plans to support revenue and pipeline goals. Create a consistent, multi-touch customer journey by blending broad programmatic outreach with targeted account engagement. Coordinate marketing efforts across regions and teams to ensure alignment and impact. Location San Francisco

Mapbox is the premier real-time location platform designed for the modern era of location-aware businesses. As the only platform that provides a comprehensive suite of tools for navigating people, packages, and vehicles seamlessly, Mapbox is trusted by over 4 million registered developers. Our commitment to flexibility, security, and privacy compliance sets us apart. Organizations utilize Mapbox's applications, data, SDKs, and APIs to craft personalized and engaging experiences that captivate their customers.Our MissionThe Marketing and Communications team at Mapbox plays a vital role in shaping the company's public perception and showcasing our innovative location technology solutions. We highlight the value of Mapbox through strategic campaigns and high-quality content that emphasize product features, share customer success stories, and bolster brand awareness.Your RoleWe are in search of a dynamic Director of Marketing who will spearhead and integrate the core marketing functions at Mapbox—overseeing corporate marketing and communications, demand generation, and product marketing. In this pivotal role, you will craft and implement our go-to-market strategy, develop scalable integrated programs, and deliver impactful product-led messaging that resonates with developers, decision-makers, and partners. You will set the vision and guide a high-performing team while actively driving campaigns, crafting compelling narratives, and establishing systems that convert. Most importantly, you will adopt a results-driven approach, ensuring our marketing investments yield a substantial return and propel business growth.Strategic Leadership: Formulate and execute a cohesive marketing strategy that aligns brand, demand generation, and product marketing with company objectives, establishing KPIs and growth models for product-led and enterprise success.Team Development: Recruit, mentor, and lead a high-performing marketing team across demand generation, product marketing, and corporate marketing, fostering a culture of experimentation that promotes rapid iteration and continuous improvement.Demand Generation Initiatives: Lead integrated campaigns aimed at increasing developer adoption, facilitating self-serve sign-ups, and expanding the enterprise pipeline, while collaborating with Sales and RevOps on paid acquisition, lifecycle marketing, and lead nurturing.Product Marketing Ownership: Develop clear positioning and messaging for the Mapbox portfolio targeting both technical and business audiences, oversee go-to-market launches, and leverage market research to refine segmentation strategies.

Plain is at the forefront of revolutionizing customer support for contemporary B2B companies. Our mission is to create the fastest and most robust platform that empowers organizations to transcend traditional reactive support and foster genuine customer relationships.Renowned companies like Cursor, Ashby, and Sanity rely on Plain to streamline customer interactions, foster enhanced team collaboration, and elevate their operational workflows with cutting-edge AI technology.We are a close-knit team with offices in San Francisco and London. This position is hybrid, requiring presence in our SF office three days a week.Why This Role Stands OutThe B2B customer support landscape is undergoing a transformative evolution, driven by AI that redefines customer engagement from a segregated function to a comprehensive company initiative. Plain is strategically positioned at the heart of this transformation, and we are searching for our inaugural Head of Marketing to craft and convey our narrative.With our brand already established with limited marketing resources, the potential for growth with a dedicated leader is immense. In this role, you will define our marketing narrative, oversee the entire marketing function, and be equipped with the resources necessary to expand your team. You will begin with two talented team members (a Head of Demand Generation and a Head of Community) and report directly to Simon, our CEO.Your ResponsibilitiesOwn the Narrative: Develop the positioning and story that will establish Plain as the preferred choice for modern support teams. Collaborate closely with Simon to refine this narrative while infusing your own vision and conviction into every launch, campaign, and interaction.Make the Message Stick: Ensure consistent messaging across all platforms, so that the Plain story resonates uniformly whether encountered on Twitter, at events, or during sales discussions.Build the Function: Expand the team from two to five or more within the first year. Establish operational frameworks, narrative structures, launch processes, and maintain robust feedback loops with Sales and Product teams.Drive GTM: Execute a cohesive, experiment-driven go-to-market strategy. While familiarity with demand generation is essential for prioritization and problem-solving, this role is not primarily hands-on in demand generation.Measure Success: Success will be evident as our share of voice increases, brand awareness rises, and our inbound pipeline strengthens.Stay Close to the Business: Maintain tight feedback loops with Sales and Product teams to ensure our narrative remains sharp and impactful during launches.Why Join Us?This position offers a unique opportunity to shape the future of customer support marketing within a dynamic and innovative company.

At Jobscan, we are dedicated to empowering job seekers by utilizing AI technology to help them secure more interviews. With a presence in over 100 countries, we have positively impacted millions of job seekers globally. Our platform serves job seekers, employers, educational institutions, and local communities. As a rapidly expanding startup , Jobscan has maintained its independence since its inception in 2014, achieving consistent profitability without relying on venture capital. Recently, we have embraced an AI-first approach, utilizing advanced tools to improve our operations and enhance our offerings. Our self-sufficient model allows us to focus intently on our customers, delivering meaningful solutions that truly make a difference in people's lives !Job SummaryWe seek a dynamic and motivated Director of Marketing who will play a pivotal role in accelerating our business growth through strategic paid acquisition efforts. This leadership position requires close collaboration with the CEO, finance team, and department heads to drive our marketing initiatives and achieve ambitious growth targets.

At AtoB, we are on a mission to revolutionize the trucking and logistics sector through innovative payment solutions. Our industry, which serves as the backbone of the economy, currently suffers from outdated payment infrastructures that are complex, vulnerable to fraud, and plagued by obscure fees. We are committed to addressing the economic needs of the hardworking professionals in this space.We are determined to transform this landscape. AtoB is akin to Stripe for Transportation, dedicated to modernizing payment systems for trucking and logistics. Timely capital movement is essential for efficient supply chain operations, and we envision a world where this process is seamless and equitable. Our customers are at the heart of our innovation, and we strive to deliver exceptional user experiences and create products tailored to the unique challenges they face daily.Our team is composed of seasoned professionals with backgrounds ranging from autonomous vehicle technology at Cruise Automation to significant roles at Uber, as well as experience in developing award-winning applications. We are proud to have engineers and staff from tech giants such as Google, Meta, Shopify, and Stripe.Having successfully raised over $125 million from esteemed investors including General Catalyst, Y Combinator, and strategic partners like Mastercard, AtoB is well-positioned for growth. Our recognition includes being listed in Forbes' Next Billion-Dollar Startup List and being selected as a Global Innovator by the World Economic Forum.Role Overview: We are seeking a dynamic Head of Marketing to lead our marketing initiatives, drive brand awareness, and establish AtoB as a leader in the payments industry for trucking and logistics.

About GigaGiga has recently secured a remarkable $61M in Series A funding, collaborating with Fortune 500 companies to revolutionize customer experience through cutting-edge real-time AI agents. These agents possess the ability to comprehend emotions, swiftly resolve issues, and seamlessly scale within the world's largest enterprises.As we stand at a transformative juncture, our aspirations are set even higher. Our mission is to establish ourselves as the premier AI platform for enterprise workflow automation. To realize this vision, we are on the lookout for exceptional individuals to join our team!At Giga, our work has a profound impact on millions of lives daily. Our employees enjoy autonomy and the opportunity to make a significant difference. With a fantastic team, proven commercial success, and a clear trajectory towards becoming a generational company, we invite you to learn more about us:Voice AI startup Giga raises $61M Series ADoorDash and Giga PartnershipGiga is trusted by leading B2C companies, including DoorDash, for complex support and operational workflows across various channels. If this opportunity excites you, we encourage you to keep reading.About the RoleWe are seeking a strategic and technology-savvy Director of Operations to lead and innovate our daily business operations. This is a crucial leadership position responsible for enhancing the efficiency, scalability, and continuous improvement of our operational and personnel systems. You will have a strong mandate to integrate AI tools and automation at every level of the organization.In this role, you will collaborate directly with our CEO and leadership team, serving as both an operational leader and an internal advocate for AI. Your responsibilities will include identifying opportunities to leverage artificial intelligence for reducing friction, minimizing costs, and maximizing team capacity. You will also oversee structured pilots and evaluations of emerging AI systems to assess their scalability.Key ResponsibilitiesOperational LeadershipTake ownership of designing, executing, and continuously refining core business processes across all departments.Establish and uphold scalable systems that foster growth without compromising quality.

About Abridge Abridge, founded in 2018, builds AI-powered tools that help clinicians focus on patient care by making medical conversations easier to document and understand. The platform transforms patient-clinician discussions into structured clinical notes in real time, integrating directly with electronic medical records (EMR). With Linked Evidence and auditable AI, Abridge connects AI-generated summaries to their source data, so providers can quickly verify information. As early leaders in generative AI for healthcare, the team sets standards for ethical AI adoption across health systems. The company brings together practicing MDs, AI researchers, PhDs, creatives, technologists, and engineers. Offices are located in San Francisco’s Mission District, New York’s SoHo neighborhood, and East Liberty in Pittsburgh. Role Overview The Director of Growth Marketing will help shape Abridge’s growth as the company expands. This leader will turn awareness into a strong sales pipeline and drive that pipeline forward. The position sits at the intersection of paid media, demand generation, social media, and lifecycle marketing, with direct reporting to the VP of Marketing. The role includes managing a skilled team and working on a market-defining opportunity. Abridge is looking for someone who combines strategic thinking, a brand mindset, and hands-on leadership. The right candidate enjoys experimenting and guiding teams through change. What You Will Do Lead a cross-functional growth team covering paid media, demand generation, email/CRM, and social strategies. Set direction, develop team members, and hold the group accountable for results. Direct the demand generation strategy across paid channels (Google Search, LinkedIn, X), organic campaigns, account-based marketing, and channel management throughout the funnel. Work closely with Sales and Revenue Operations to align on pipeline goals and maintain strong feedback between marketing and revenue outcomes. Advance email and lifecycle marketing to nurture leads, re-engage prospects, and support customer growth in partnership with Customer Marketing. Grow content and social media as acquisition channels, ensuring these efforts drive measurable pipeline impact. Use approaches grounded in SEO, AEO, ABM, distribution strategy, and audience insights. Location This position is based in the San Francisco office.

About BlacksmithAt Blacksmith, we’ve revolutionized the infrastructure for Continuous Integration (CI) workloads, developing our first product that significantly accelerates GitHub Actions, allowing our clients to save time and costs by utilizing our proprietary global fleet of bare-metal machines instead of conventional cloud VMs.We are proud to orchestrate tens of millions of Firecracker VMs monthly, providing CI services to over 1,200 companies, achieving approximately $10 million in Annual Recurring Revenue (ARR) in under two years.Our operations span thousands of bare-metal machines in various regions, where we concurrently manage over 30,000 vCPUs and operate a petabyte-scale Ceph cluster, all under our management.Having raised $13.5 million across Seed and Series A funding, led by Google Ventures (GV), we are focused on building a small yet exceptional team.Founded by a team with extensive systems and scalability expertise, including experience at Faire and Cockroach Labs, our go-to-market strategy is spearheaded by Jon Boyer, the former Head of Sales at Zapier.We are now expanding our CI infrastructure into a comprehensive platform, creating agent sandboxes at scale and developing our own background coding agent.Your ResponsibilitiesProduct MarketingTransform intricate technical features into easily understandable customer value propositions.Generate engaging marketing collateral such as case studies, presentations, and one-pagers to effectively communicate Blacksmith's value to prospects and clients.Lead customer education initiatives through comprehensive documentation, email campaigns, and onboarding guides.Growth & Demand GenerationIdentify and monitor essential growth metrics, including weekly inbound leads, pipeline generation, and conversion rates.Establish sustainable demand generation channels beyond product launches, such as advertising, content distribution, email campaigns, and strategic partnerships.Conduct experiments on paid acquisition strategies and rigorously evaluate their ROI.Brand & Content ManagementMaintain high standards for quality, creativity, and personality within our brand identity.Oversee our social media presence across platforms such as X and LinkedIn, ensuring consistent engagement with our audience.

About TavusTavus is at the forefront of human computing innovation. Our mission is to create AI Humans, a groundbreaking interface that bridges the divide between humans and machines, eliminating the friction inherent in current systems. Our cutting-edge human simulation models empower machines to see, hear, respond, and even present a lifelike appearance—facilitating genuine face-to-face interactions. By merging the emotional intelligence of humans with the efficiency and dependability of machines, AI Humans become capable, trustworthy assistants available around the clock, in any language, tailored to our needs.Envision a therapist accessible to everyone. A personal trainer that adjusts to your schedule. A network of medical assistants dedicated to providing personalized care to each patient. With Tavus, individuals, businesses, and developers can create AI Humans that connect, comprehend, and act with empathy at scale.As a Series B company supported by esteemed investors including Sequoia Capital, Y Combinator, and Scale Venture Partners, we invite you to help mold a future where humans and machines truly connect.The OpportunityWe are on the lookout for a Director of Marketing to spearhead our go-to-market strategy during this transformational phase. You will be responsible for brand positioning, product marketing, and category development as we launch PALs and broaden our Conversational Video Interface (CVI) API for developers and enterprises globally.This unique position requires you to cater to both consumer and enterprise markets. You will craft marketing strategies that appeal to prosumers exploring AI companions, developers integrating our API, and enterprise clients deploying conversational AI at scale, necessitating the creation of captivating cultural moments alongside robust B2B initiatives.This role reports directly to the CEO and is pivotal in shaping the world’s perception of human computing and Tavus's leadership in this emerging domain.

Join Plaud as the Americas Marketing Director in our San Francisco office, where you will lead innovative marketing strategies to enhance our brand presence across North America. You will be responsible for crafting and executing comprehensive marketing plans, building a strong team, and collaborating with cross-functional teams to drive growth and engagement.

The Marketing Operations function serves as the essential framework for our marketing strategy at Shopmonkey. In this pivotal role, you will spearhead the technical orchestration of our marketing technology stack and standardize the processes necessary to enhance engagement and create a high-quality pipeline. As the foremost expert in HubSpot, you will leverage its full technical capabilities to optimize funnel velocity and accurately attribute revenue. Reporting directly to the Senior Manager of Revenue Operations, you will embody a revenue-focused leadership role, acting as the crucial technical connector between Marketing and Revenue Operations, ensuring our initiatives align seamlessly with business objectives and maintain data integrity. Candidates located in the San Francisco Bay Area have the option for a hybrid work model, requiring two days in the office each week.

About Cala HealthAt Cala Health, we are dedicated to liberating individuals from the challenges posed by chronic diseases. Our journey began with the development of the first non-invasive prescription therapy for hand tremors, leading to the launch of Cala kIQ — our most advanced therapy to date. Our innovative products have already empowered thousands to regain control of their lives with newfound confidence.We are just getting started. Our groundbreaking technology holds promise across neurology, cardiology, and beyond, as part of our ongoing mission to aid those battling chronic ailments.The Opportunity Cala Health is in pursuit of a dynamic Director of Marketing to join our team. Reporting directly to the Vice President of Marketing, this role will oversee a team and lead the formulation and execution of marketing strategies aimed at enhancing adoption, market penetration, and revenue growth. The Director will be pivotal in commercial planning and integrated marketing campaigns to establish market leadership and accelerate growth.This position requires close collaboration with various functions, including Upstream Product Marketing, Customer Engagement, R&D, Regulatory, and Legal, to consistently deliver impactful programs and solutions.The compensation structure for this role is competitive, with a salary range between $170,000 and $220,000, alongside a comprehensive benefits package that reflects our overall compensation philosophy.Applicants must have authorization to work in the United States on a full-time basis, as Cala will not provide sponsorship for work visas.A Day in the LifeLead the execution of the commercial strategic plan to meet revenue and profitability targets.Shape the go-to-market strategy and commercialization initiatives, encompassing product, processes, and customer journeys.Enhance market awareness and adoption, identifying growth opportunities and aligning with strategic goals.Direct Commercial Launch plans, including positioning, messaging, customer targeting, branding, evidence strategy, KOL strategy, and performance metrics.Manage integrated marketing channels, including digital platforms, conferences, and social media.Coach and develop a team of marketing professionals.Analyze market intelligence and implement competitive response strategies.Engage in fieldwork to gather insights on market dynamics and customer needs.

Role Overview RapidFort Inc. is hiring a Director of Sales Operations to join the Revenue Operations department. This hybrid position reports to the VP of Sales / CRO. The role focuses on supporting the sales organization with data, processes, systems, and compensation structures that enable strong performance. The Director of Sales Operations works closely with Sales, Finance, and Leadership teams. The position involves analyzing and translating complex data into clear, actionable insights that help drive revenue growth and improve how the sales team operates.