Implementation Manager at Gigs | San Francisco

About GigsAt Gigs, we are revolutionizing the mobile services landscape by creating an integrated platform that enables technology companies to seamlessly embed global connectivity into their offerings.Similar to how Stripe facilitates quick payment integrations, Gigs allows platforms to effortlessly incorporate connectivity solutions, bridging the gap betwe…

About GigsAt Gigs, we are revolutionizing the mobile services landscape by creating the operating system that enables tech companies to seamlessly integrate global connectivity into their offerings.Similar to how Stripe allows businesses to incorporate payment solutions effortlessly, Gigs equips platforms with the tools to embed connectivity, effectively merging the traditional telecom sector with cutting-edge technology. Our solutions cater to a variety of industries, from fintechs launching mobile services to HR platforms providing work phone plans, streamlining provisioning and alleviating telecom complexities.Our dynamic team of approximately 100 professionals, spread across the US and Europe, is supported by nearly $100 million in funding from prominent investors including Ribbit Capital, Google, and Y Combinator. As one of the fastest-growing tech companies, we unite early-stage engineers, product innovators, and business leaders from distinguished firms like Stripe, Airbnb, and Shopify. Together, we are tackling significant technical and regulatory challenges to ensure truly seamless connectivity.If you are passionate about innovation, creativity, and the opportunity to redefine the future of telecom, we invite you to connect with us.The RoleAs the General Manager of Gigs for Work, you will take full ownership of our flagship enterprise product—a platform that simplifies global phone plan management for businesses operating in over 50 countries. This role encompasses managing P&L, devising go-to-market strategies, directing product development, ensuring customer success, and executing operational plans.Gigs for Work eliminates the complexities of traditional carrier contracts, unpredictable roaming charges, and cumbersome IT processes through a unified platform where organizations can activate, manage, and expand their employee phone plans globally. Our product features unlimited local talk, text, and data through enterprise SIMs from leading networks, global roaming data across 195+ countries, secure mobile hotspots, eSIM delivery via Slack, Teams, WhatsApp, and email, comprehensive usage and spending reports, and automated SIM provisioning aligned with the employee lifecycle.You will collaborate across various departments, including Product, Engineering, Connectivity, Growth Marketing, and Customer Success, to enhance this business from its current position to a category-defining leader. This is a unique opportunity to build and lead a vertical with significant Total Addressable Market (TAM) potential at the intersection of enterprise SaaS, telecom infrastructure, and the evolving work landscape.This position is based in one of our US hubs: San Francisco (preferred) or New York.

About GigsAt Gigs, we are revolutionizing the mobile services landscape by creating a platform that enables tech companies to seamlessly integrate global connectivity into their offerings.Much like how Stripe allows businesses to add payment functionalities in moments, Gigs empowers platforms to seamlessly incorporate connectivity—merging traditional telecom with contemporary technology. Whether it's fintechs launching mobile services or HR platforms providing work phone solutions, we simplify provisioning and eliminate telecom complexities.Our dynamic team of approximately 100 professionals across the US and Europe is supported by nearly $100 million in funding from prominent investors like Ribbit Capital, Google, and Y Combinator. As one of the fastest-growing tech companies, we unite early-stage engineers, product developers, and business innovators from industry leaders like Stripe, Airbnb, and Shopify. We are committed to resolving intricate technical and regulatory challenges to make connectivity truly effortless.If you thrive on curiosity, creativity, and the opportunity to shape the future of telecom, we would be excited to hear from you.The RoleAs a Strategic Account Lead at Gigs, you will play a pivotal role in nurturing and expanding our most critical customer relationships. This position transcends conventional account management; it embodies a blend of commercial expansion, customer success, and strategic business development. You will serve as a trusted advisor to executive teams while positioning Gigs as an essential growth catalyst for their organizations. Your objectives will include driving revenue, enhancing customer retention, and maximizing long-term partnership value.Your ResponsibilitiesDrive Growth: Cultivate and expand partnerships with our most strategic clients. Negotiate renewals and contract expansions, identify new revenue opportunities, and ensure that customers experience tangible ROI from our services.Act as a Trusted Advisor: Gain an in-depth understanding of your clients' businesses, use cases, and key performance indicators. Proactively anticipate needs, identify potential risks, and guide them as they venture into new markets and product offerings.Thrive in a High-Growth Environment: Engage actively in a rapidly scaling company where processes are continuously evolving. Contribute to the design and optimization of procedures that foster accelerated, intelligent, and sustainable growth for both Gigs and our clients.

About Gigs Gigs builds a platform that lets tech companies integrate mobile connectivity into their products. By automating telecom provisioning, Gigs helps platforms, from fintechs to HR providers, launch and manage mobile services for users and employees. The aim is to remove the complexity of traditional telecom and make global connectivity as straightforward as possible. The team includes around 100 people across the US and Europe, backed by nearly $100 million from investors like Ribbit Capital, Google, and Y Combinator. Team members bring experience from companies such as Stripe, Airbnb, and Shopify. Gigs is focused on solving technical and regulatory challenges to deliver a seamless connectivity experience. Core Values Speed: Move quickly and deliver results. Each week matters. Ownership: Take initiative when spotting issues. Everyone is empowered and accountable. Customer Focus: Customer success drives company success. Embracing Ambiguity: Use sound judgment and instinct to make decisions, even when information is incomplete. First Principles Thinking: Question assumptions and dig into the reasons behind existing processes. Role Overview: Founding Enterprise Account Executive – Gigs for Work (US) Gigs for Work is a platform that allows companies to manage employee phone plans for distributed teams in over 50 countries. This position is part of building out the sales function for Gigs for Work in the US and comes with significant ownership over a defined region and sales pipeline. What You Will Do Engage directly with enterprise clients, including stakeholders in Security, HR, IT, Procurement, and Finance. Navigate complex, multi-layered deals without the support of a dedicated sales engineer, sales operations team, or pre-existing sales playbook. Shape the sales process for a new product line in a growing market. Who Will Thrive Sales professionals comfortable with ambiguity and building processes from scratch. Individuals who can manage large, multi-stakeholder enterprise deals independently. People who value ownership, speed, and customer focus. Location: San Francisco, US

About the Role gigs is looking for a Marketing Manager to help shape and deliver marketing strategies that support our brand and business goals. This position is based in New York or San Francisco. What You Will Do Develop and implement marketing plans to strengthen brand awareness and support growth targets. Work with teams across the company to ensure marketing efforts align with overall objectives. Create campaigns and initiatives that connect with our target audience. Who We’re Looking For Experience building and executing marketing strategies. Strong collaboration skills with a track record of working across departments. Focus on measurable outcomes and business impact.

About UsAt Roadrunner, we are revolutionizing the outdated CPQ software that sales teams have struggled with for years. Instead of merely enhancing it, we are replacing it entirely. Our innovative solution, PQA - Prompt, Quote, Approve, is designed specifically for the enterprise market, built on a data model that reflects contemporary pricing mechanisms.We are proud to be Kleiner Perkins’ first incubation project since Glean, led by seasoned founders with a history of successful exits, and a talented team of engineers from industry leaders such as Snowflake, Databricks, Citadel, Meta, Robinhood, and Brex. Our team operates in-person from San Francisco, and we are just beginning our journey.

About YouAre you a dynamic problem-solver who thrives on challenges? Do you have a knack for learning quickly and applying your insights to foster meaningful progress? At Levelpath, we seek individuals who are inspired by monumental challenges, ready to chart their own course, and own the outcomes. If you excel in collaborative environments, draw motivation from collective achievements, and appreciate rapid iterations with genuine feedback from both colleagues and clients, we want to hear from you. Start your day early, and let’s embark on this exciting journey together!About UsLevelpath is revolutionizing procurement with our innovative AI-driven platform designed for global enterprises. Since our inception in 2022, we have dedicated ourselves to transforming procurement into a seamless and enjoyable experience. Our user-friendly interface accelerates procurement processes within days and unlocks significant savings in mere weeks, all while providing clarity, control, and intelligence to every stakeholder involved. Levelpath delivers a comprehensive overview of spending for procurement, finance, legal, and IT departments—from initial intake to sourcing, contracting, and payment. Our advanced AI capabilities offer contextually relevant and genuinely helpful insights, revealing valuable opportunities and significantly enhancing efficiency. Leading global brands rely on Levelpath's extensive procurement expertise to reshape their business outcomes and maximize the value of their supplier partnerships.Pathfinders Wanted - Join Us!We are inviting applications for the position of Implementation Consultant, a pivotal role in scaling our platform and ensuring that customers realize value from day one. You will be instrumental in the pre-sales process, supporting Account Executives during demos, guiding customers through onboarding and implementation, and driving ongoing customer value. This is a unique opportunity to become part of a high-impact, customer-centric solutions team that addresses procurement challenges head-on while playing a critical role in our customers' success.This is a full-time position based out of our San Francisco office.

About YouYou are a strategic problem-solver with a passion for overcoming challenges and a knack for learning swiftly. Your drive comes from making a tangible impact, mapping out pathways to success, and taking ownership of outcomes. Collaborating with intelligent teams inspires you, and you find motivation in shared achievements. You appreciate rapid iteration and constructive feedback from both team members and clients. If you're an early riser ready for your next challenge, we want to meet you!About UsLevelpath is revolutionizing the procurement landscape with our cutting-edge AI platform tailored for global enterprises. Established in 2022, our mission is to transform procurement into an enjoyable experience. With intuitive features, Levelpath accelerates procurement processes, revealing savings in mere weeks, all while providing stakeholders with clarity and control. Our AI-driven platform offers a comprehensive view of spending across procurement, finance, legal, and IT, streamlining everything from intake and sourcing to contracting and payment. Trusted by leading global brands, Levelpath's expertise in procurement empowers businesses to enhance outcomes and maximize value from supplier relationships.Join Our Team of Pathfinders!We are seeking an Implementation Consultant to help expand our platform and deliver immediate value to our customers. You will be integral in supporting the pre-sales process alongside Account Executives, facilitating onboarding, and ensuring ongoing customer satisfaction. This is an exciting opportunity to join a dynamic, customer-focused solutions team that directly addresses procurement challenges and contributes significantly to our clients' success.What You’ll DoEstablish deep, lasting relationships with current and prospective clients.Guide clients through the implementation of Levelpath’s solutions.Collaborate on optimizing processes, assets, and systems (Zendesk & Salesforce) for enterprise accounts.Create best practice guides and product documentation for clients.Identify key stakeholders within client organizations and cultivate relationships with them.Work closely with the sales team to introduce new solutions to clients.Partner with product and engineering teams to launch new offerings in the market.

Join Metriport as an Implementation Engineer, where your expertise in system integration and client relations will help shape the success of our innovative solutions. You will work closely with clients to understand their needs, implement our technology solutions, and ensure a seamless transition to our platform.

Join Stripe as an Implementation Consultant and play a crucial role in enabling our clients to effectively integrate and leverage our payment processing solutions. You will work closely with businesses to understand their needs, provide tailored solutions, and ensure a seamless implementation experience.

About YouAs a dedicated problem-solver, you possess the ability to delve into challenges, absorb new information quickly, and apply insights to foster progress. Big challenges motivate you - you chart the course and take responsibility for the outcomes. Your passion lies in assisting others, thriving in intelligent teams, and celebrating shared achievements. You appreciate rapid iteration and genuine feedback from both colleagues and clients. Early risers will find this role particularly rewarding as you embark on an exciting new journey.About UsLevelpath is revolutionizing procurement with its cutting-edge AI platform tailored for global enterprises. Founded in 2022, our mission is to transform procurement into a delightful experience. Levelpath's intuitive interface accelerates procurement processes to mere days and unlocks savings in weeks, providing transparency, control, and intelligence for all stakeholders. We deliver a comprehensive view of expenditure for procurement, finance, legal, and IT, encompassing intake, sourcing, contracting, and payment. Our AI technology offers contextually relevant insights, revealing valuable opportunities and significantly enhancing efficiency. Trusted by leading global brands, Levelpath's expertise in procurement is instrumental in driving better business outcomes and maximizing supplier relationships.Join Our Team of Innovators!We are seeking an Implementation Consultant to expand our platform and deliver immediate value to our clients. In this pivotal role, you will support the pre-sales process alongside Account Executives during demonstrations, oversee the onboarding and implementation phases, and ensure ongoing customer satisfaction. This is an excellent opportunity to be part of a high-impact, customer-centric solutions team that directly addresses procurement challenges and plays a vital role in our clients' success.This is a full-time position located at our San Francisco Headquarters.Key ResponsibilitiesCultivate strong, enduring relationships with both existing and prospective clientsProvide guidance and support in the implementation of Levelpath solutions for our customersAssist in planning, building, optimizing, and scaling processes, assets, and systems (including Zendesk & Salesforce) to effectively serve enterprise clientsCreate best practice guides and product documentation to enhance customer experienceIdentify key stakeholders and develop relationships with champions within client organizationsIntroduce new solution offerings to clients by collaborating closely with the sales team

Role overview The Senior Implementation Engineer at Adyen plays a key role in helping businesses adopt Adyen’s payment platform. This position centers on guiding clients through technical setup, leading integration projects, and addressing technical challenges that arise during the onboarding process. What you will do Lead technical implementation projects for Adyen’s payment platform Work directly with clients to ensure integrations run smoothly and successfully Troubleshoot integration issues and provide effective solutions Collaborate with teams across Adyen to enhance the overall client experience Location This role is based in San Francisco.

Role overview DealPath is hiring an Implementation Manager based in San Francisco, CA. This position guides clients through the rollout of DealPath's software solutions, working closely with internal teams to support client needs and ensure goals are achieved throughout each stage of implementation. What you will do Manage project timelines and monitor key milestones for client implementations Coordinate resources across different departments to keep projects moving forward Ensure implementation activities align with client requirements and expectations Communicate clearly and provide support to clients during the implementation process Requirements Proactive approach to project management and problem solving Comfortable working with cross-functional teams Strong commitment to delivering results for clients Location This role is based in San Francisco, CA.

Join Our Innovative Team at MotherDuckAt MotherDuck, we are dedicated to revolutionizing data warehousing, making it enjoyable and seamless for developers and data professionals. Our cloud-hosted version of DuckDB is transforming the way analytics is handled, enabling rapid internal and customer-facing insights. Collaborating with the creators of the world’s fastest-growing query engine, we aim to harmonize local development with cloud operations, enhancing both software and data engineering workflows. Our diverse team consists of experienced and passionate individuals who are committed to making a difference.Your Role and ImpactWe are looking for a talented Data Implementation Engineer to spearhead critical data warehouse projects for our customers. This role presents a unique chance to influence our Technical Engagement function and ensure customers effectively adopt, scale, and thrive using MotherDuck. The perfect candidate will possess strong expertise in database architecture, data modeling, and data integration, along with the initiative to drive projects forward, the ability to simplify complex decisions, the creativity to challenge traditional norms, and the agility to adapt to the dynamic needs of our clients.You will craft architectures that facilitate efficient data utilization, eliminate obstacles with clarity, and empower clients to achieve production readiness confidently. This position is available in our offices located in Seattle, San Francisco, or New York.

About GigsAt Gigs, we are revolutionizing the operating system for mobile services by creating a platform that seamlessly integrates global connectivity for tech companies.Similar to how Stripe enables businesses to add payment buttons in seconds, Gigs empowers platforms to seamlessly incorporate connectivity, merging traditional telecom with cutting-edge technology. From fintechs launching mobile services to HR platforms offering work phone plans, we simplify provisioning and eliminate telecom complexities.Our dynamic team of approximately 100 professionals across the US and Europe is supported by nearly $100 million in funding from esteemed investors like Ribbit Capital, Google, and Y Combinator. As one of the fastest-growing tech companies, we unite early-stage engineers, product innovators, and business leaders from industry giants like Stripe, Airbnb, and Shopify. Together, we are addressing profound technical and regulatory challenges to deliver truly seamless connectivity.If you possess a curious spirit, creative mindset, and a desire to influence the future of telecom, we want to hear from you.The RoleAs the Head of Communications at Gigs, you will define our brand presence. Being the first in our category, we aim to cultivate a beloved brand. Collaborating with Gigs' leadership, marketing, HR, and product teams, you will develop and implement a communications strategy that enhances our reputation, attracts enterprise clients, and draws top talent.Gigs is at a pivotal moment with numerous stories to share. The ideal candidate will combine exceptional strategic storytelling capabilities with the ability to execute effectively, transforming our narratives into impactful headlines.This position is based in one of our US hubs (San Francisco or New York).

Join the cutting-edge team at Lever as an Implementation Specialist, where you will play a pivotal role in transforming the recruitment landscape. As a key member of our Customer Success organization, you'll engage directly with customers, helping them navigate their unique recruiting challenges and ensuring they maximize the potential of our innovative hiring software.Lever is a leader in talent acquisition software, trusted by industry giants like Netflix, Shopify, and Spotify, to streamline their hiring processes. We pride ourselves on fostering a people-first culture, recognized as the #1 place to work in San Francisco. As we continue to grow, we are looking for passionate individuals to join our team and contribute to our mission of making hiring transparent and effective.In this role, you will leverage your 3-5 years of relevant experience to support our customers from their initial setup through account training and ongoing support. Your responsibilities will include one-on-one training sessions, data migration, account configuration, and integration of job sites. Your success as an Implementation Specialist is measured by customer satisfaction and their successful adoption of Lever's tools to meet their recruiting goals.

Join our dynamic team as a Staff AI Implementation Engineer at Moveworks, where you'll play a pivotal role in transforming the landscape of AI integration within our organization. Your expertise will guide the effective implementation of AI solutions that enhance productivity and streamline operations. This position offers an exciting opportunity to collaborate with cross-functional teams, leveraging cutting-edge technologies to drive impactful results.

Join Pylon Labs and Shape the Future of B2B Post Sales!At Pylon, we are on a mission to revolutionize B2B post-sales support with our all-in-one platform that leverages conversational data and advanced intelligence. Our goal is to empower our clients to manage their operations seamlessly in real-time.Backed by leading venture capital firms including a16z, BCV, General Catalyst, and Y Combinator, we proudly serve over 1,000 companies, such as Linear, Cognition (Windsurf), and Modal Labs, who rely on Pylon for their support and customer success workflows. Discover more about us on the Enterprise Tech 30 List.This position is fully in-person at our San Francisco office; we do not provide remote or hybrid work options.Your RoleYou will manage the complete migration process for our clients, which encompasses translating their existing workflows, enabling their teams, and assisting with the transfer of historical data.We believe in utilizing our products ourselves; thus, you will develop strong fluency in our platform. By the end of your first week, you will be fully equipped to guide both yourself and others in using Pylon effectively.As the primary expert on Pylon implementations, you will also gain in-depth knowledge of legacy support systems such as Zendesk and Intercom that we transition customers away from.You will be the first point of contact for customer inquiries related to our product, addressing questions ranging from simple how-tos to intricate edge cases.Handle multiple customer migrations simultaneously, ensuring successful outcomes; currently, we boast zero failed migrations, and we intend to maintain this record.QualificationsMust be located in or willing to relocate to San Francisco and enthusiastic about working on-site.Highly organized, diligent, and swift; you will manage over 20 migrations concurrently.Comfortable engaging with customers via chat and video regularly.A collaborative team player; our Solutions Engineering team is small yet impactful. We thrive on collective efforts, valuing the best ideas regardless of their origin.Detail-oriented with the capacity to learn rapidly; you will need to master various tools quickly.

Join the forefront of AI technology as an AI Implementation Engineer with Moveworks, where you'll harness the power of artificial intelligence to transform customer experiences. In this pivotal role, you will work closely with clients to implement AI solutions that enhance operational efficiency and drive innovation.

Join collate as a Senior Implementation Manager and be at the forefront of driving impactful change. In this pivotal role, you will lead our implementation team, ensuring seamless integration of our innovative solutions within client organizations, thereby enhancing their operational efficiency and effectiveness.Your expertise will guide clients through the implementation process, ensuring they achieve optimal outcomes while fostering strong relationships. We are looking for a proactive leader who thrives in a dynamic environment and is committed to exceeding client expectations.