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Join Anthropic as a Legal Operations Specialist for Tooling & Enablement, where you will play a pivotal role in enhancing the efficiency and effectiveness of our legal operations. In this dynamic position, you will work closely with cross-functional teams to develop and implement innovative tooling solutions that empower our legal department. Your expertise will contribute to streamlining processes, improving workflows, and ensuring compliance across various legal functions.
Join Anthropic as a Legal Operations Specialist for Tooling & Enablement, where you will play a pivotal role in enhancing the efficiency and effectiveness of our legal operations. In this dynamic position, you will work closely with cross-functional teams to develop and implement innovative tooling solutions that empower our legal department. Your expertise …
About the Role Crusoe seeks a Legal Operations Specialist in San Francisco, CA. This role supports the legal team by improving workflows, organizing legal documentation, and helping maintain compliance with relevant regulations. What You Will Do Work alongside the legal team to refine and streamline legal processes Manage and organize legal documents Support efforts to ensure regulatory compliance Location San Francisco, CA - US
Full-time|$98K/yr - $143K/yr|On-site|Livingston, NJ / New York, NY / Sunnyvale, CA / San Francisco, CA / Bellevue, WA / Philadelphia, PA
Join CoreWeave as a Legal Operations Specialist!At CoreWeave, we are redefining cloud infrastructure for AI, offering an essential platform that empowers innovators to harness the power of AI with confidence. Established in 2017 and publicly traded as Nasdaq: CRWV since March 2025, our company is trusted by leading AI labs, startups, and enterprises worldwide. We pride ourselves on our robust infrastructure and technical expertise that accelerate innovation and transform compute into capability.Your Role:As a Legal Operations Specialist, you will collaborate closely with the Manager of Legal Operations to enhance and amplify the function within Legal and Government Affairs (LGA). Your contributions will be pivotal in transitioning strategies into effective operational frameworks, enabling LGA to work more effectively and deliver impactful results across the business.Key Responsibilities:Assist in designing, implementing, and governing enterprise legal workflows, ensuring efficient intake processes and metadata standards.Drive the adoption of scalable systems and standardized workflows to support LGA's priorities.Foster strong collaborative relationships with team members, leadership, and cross-functional partners.Utilize data-driven insights to enhance operational efficiency and expedite execution.This is an incredible opportunity to grow your career in a cutting-edge technology environment and make a significant impact on our operational success.
Full-time|$128K/yr - $140K/yr|On-site|San Francisco, California
About Us:Notion empowers individuals and teams to create stunning tools for their work. In a world flooded with applications and tabs, we offer a unified platform that integrates documents, notes, projects, calendars, and emails, all enhanced with AI to streamline workflows and automate tasks. Our diverse user base, including prominent organizations such as Toyota, Figma, and OpenAI, appreciates our flexibility and the time and cost savings we deliver.Collaboration is at the heart of Notion's culture. Therefore, we expect all team members to work from our offices on Mondays, Tuesdays, and Thursdays, which we call our Anchor Days. Some teams or roles may necessitate additional in-office days.About the Role:Become a vital part of Notion’s Legal team as a Legal Operations Specialist. In this role, you'll ensure the daily operations run smoothly while contributing to the development of scalable programs, systems, and reporting mechanisms. You will collaborate closely with the Legal Operations Lead to enhance legal processes, optimize tools, and facilitate better access to insights.What You'll Achieve:Ensure the smooth operation of Legal’s eBilling and matter management systems, including vendor onboarding, matter setup/updates, invoicing, accruals, budgets, data hygiene, and vendor/timekeeper maintenance.Coordinate with Legal, Procurement, and Finance/AP for approvals and dependencies, ensuring timely accruals and payment processing.Assist with various legal functions (commercial, employment, IP, corporate, litigation) as project needs arise.Maintain and organize Legal’s knowledge management spaces, standardizing taxonomy and ensuring content is up-to-date and easily accessible.Support Legal Ops initiatives, including intake processes, workflow improvements, and cross-departmental projects.Lead projects from initial scoping through to delivery, establishing requirements, creating plans, aligning stakeholders, and tracking progress.Monitor and report on key metrics and trends, providing insights into spend patterns and process cycle times.Enhance and maintain standard operating procedures (SOPs) and support materials, contributing to scalable future processes.Evaluate legal technology and AI tools, assisting with implementations and integrations, and optimizing automation for better productivity and adoption.Skills You'll Need to Bring:5-8 years of experience in legal operations or a related field.Strong analytical and problem-solving skills.Excellent communication and organizational abilities.Familiarity with legal technology and project management tools.
Full-time|$255K/yr - $300K/yr|On-site|San Francisco
About the Role: As a Product Counsel at Tools for Humanity, you will play a crucial role in shaping the legal landscape of our innovative products. You will work closely with cross-functional teams to ensure compliance with applicable laws and regulations while also advising on product development strategies that prioritize user privacy and trust. Your expertise will help us navigate the complexities of AI and identity verification in a rapidly evolving digital environment.Key Responsibilities: Provide legal guidance on product development and regulatory compliance.Collaborate with product teams to assess legal risks and develop mitigation strategies.Stay updated on relevant laws and regulations affecting our industry.Draft and review legal documents, including terms of service and privacy policies.Advocate for user privacy and data protection in all aspects of product strategy.
Full-time|$129K/yr - $152K/yr|On-site|United States
Founded in 2007, Airbnb has transformed the way people travel by connecting guests with unique accommodations and experiences in over 220 countries. With more than 5 million hosts and over 2 billion guest arrivals, Airbnb continues to innovate and foster authentic community connections.Join Our Community:As a key member of our Trust and Process Improvement team, you will be instrumental in shaping the global strategy for process ideation and effectiveness.Your Impact:Lead the gathering of business requirements from Operations and collaborate with cross-functional teams to influence system design and project prioritization.Work closely with Product Managers and stakeholders in Engineering, Data Science, and Analytics to align on business objectives and enhance operational efficiencies.Identify opportunities for innovation and improvement based on market trends, focusing on customer experience and cost optimization.Serve as a Subject Matter Expert on technical tools and processes, staying updated on industry advancements.Champion a culture of data-driven decision-making to foster continuous improvement.Oversee the design and implementation of tools and technical systems across operational lines.Facilitate connections between system architecture and business workflows to enable seamless operations.A Typical Day:Lead cross-functional project teams to ensure timely and budget-compliant delivery of initiatives.
Full-time|$106K/yr - $125K/yr|On-site|United States
About Airbnb Since 2007, Airbnb has changed how people travel by connecting guests with unique stays and experiences worldwide. Over 5 million hosts have welcomed more than 2 billion guests, building a global community rooted in authentic connections. Role Overview The Process & Tools Scalability Specialist joins Airbnb’s United States team, reporting to the Manager of Tools and Process Improvement. This role focuses on refining workflows and supporting global fraud and safety operations. Key Responsibilities Promote data-driven decision-making to drive ongoing performance improvements. Support the design and implementation of system changes across operational teams, using engineering tools to enhance workflows and processes. Act as the Subject Matter Expert for technical tools and processes within all Fraud and Safety areas, keeping current with industry trends and new technologies. Bridge system architecture, implementation, and business workflows to improve efficiency. What a Typical Day Looks Like Break down tools into logical system designs and create process interaction diagrams using technical expertise. Lead discussions with teams across the company to gather requirements for technology and tools, shaping system design and priorities. Analyze technical and data systems to spot opportunities for scalability and reliability improvements. Manage cross-functional projects, ensuring they are delivered on time and within budget.
Full-time|$150K/yr - $188K/yr|On-site|San Francisco, California
Intercom is a pioneering AI Customer Service company dedicated to enhancing business interactions by delivering exceptional customer experiences.Our cutting-edge AI agent, Fin, represents the pinnacle of customer service technology, enabling businesses to provide seamless and outstanding customer support. When integrated with our Helpdesk, Fin transforms into a comprehensive solution known as the Intercom Customer Service Suite, which enhances support for complex inquiries requiring human intervention.Since our inception in 2011, Intercom has earned the trust of nearly 30,000 businesses worldwide, setting a new benchmark in customer service. We are driven by our core values, consistently pushing boundaries, operating with speed and passion, and providing exceptional value to our customers.What’s the opportunity?The Global Sales Organization at Intercom is rapidly evolving, and our GTM Enablement team is growing to meet this demand. Our mission is to empower the GTM teams by providing systems, processes, and strategic insights that maximize productivity and operational excellence.As a Senior GTM Enablement Manager, Operations, you will serve as a vital link between the sales team and cross-functional GTM partners (such as Revenue Operations, Monetization, Legal, and Systems) who shape the policies, tools, and procedures that influence sales performance. Your responsibility will include ensuring that these inputs translate into flawless execution in the field. You will manage the GTM Enablement technology stack, spearhead impactful strategic projects, and implement processes that enable our sales organization to scale efficiently. This role is perfect for a proactive problem-solver adept at transforming complex, cross-functional initiatives into simple, scalable solutions for the sales team.What will I be doing?Reporting to the Senior Director of Global Sales Enablement, you will oversee and drive Intercom’s GTM operational enablement activities and programs globally. Your primary responsibilities will include:GTM Tech Stack Advisory: Optimizing the GTM tech stack to enhance adoption and ensure that sales representatives gain maximum value from these tools.Strategic Project Leadership: Leading and contributing to high-impact, cross-functional strategic projects that boost GTM productivity, streamline processes, and foster meaningful behavioral changes.Cross-Functional Partnership: Acting as the primary enablement liaison for key cross-functional partners, translating strategic insights into actionable outcomes for the sales organization.
Join Waymo as a Platform Enablement Operations Manager, where you will play a pivotal role in enhancing our operational capabilities. In this dynamic position, you will lead and collaborate with cross-functional teams to drive the success of our innovative platform. Your expertise will be critical in streamlining processes and ensuring seamless operations, ultimately contributing to our mission of making transportation safer and more accessible for everyone.Your responsibilities will include managing operational workflows, analyzing performance metrics, and implementing best practices. You will also foster a collaborative environment that encourages creativity and innovation, ensuring that our platform remains at the forefront of technology.
Full-time|$152K/yr - $209K/yr|Hybrid|Hub - San Francisco
At Superhuman, we embrace a dynamic hybrid working model for this position. This flexible arrangement allows our team members to benefit from both focused work time and in-person collaboration, nurturing trust, innovation, and a robust team culture.Candidates for this role must reside in the San Francisco Bay Area or the New York Metropolitan Area, with a requirement to collaborate on-site two days a week.About SuperhumanAs part of the Superhuman family, Grammarly contributes to our mission of unlocking the superhuman potential in everyone through our AI-driven productivity platform. Our suite includes tools that integrate seamlessly with over 1 million applications and websites, including Grammarly's writing assistance, Coda's collaborative workspaces, and Go, our proactive AI assistant that contextualizes and delivers timely help. Since our founding in 2009, Superhuman has empowered over 40 million users, 50,000 organizations, and 3,000 educational institutions globally to eliminate busywork and focus on what truly matters. Explore more about us at superhuman.com and discover our values here.The OpportunityAs we pursue our ambitious growth targets, we are seeking a Legal Operations Manager to join our Legal team. This role will concentrate on optimizing and scaling our established legal infrastructure, focusing on data, systems, and capacity planning to ensure the Legal team acts as a strategic business partner.In your capacity as Legal Operations Manager, you will play a pivotal role in enhancing our legal operations function by collaborating closely with Legal leadership and cross-functional partners to boost efficiency, visibility, and predictability across legal workstreams. This hands-on position is ideal for someone who thrives on translating data into operational strategies and continually enhancing the delivery of legal services.
brainco seeks a part-time Legal Operations Specialist on a contract basis in the San Francisco Bay Area. This role centers on supporting the legal team and making daily operations more efficient. Role overview The Legal Operations Specialist will help refine legal processes and offer hands-on assistance to the legal department. The position is designed to improve workflow and ensure the team’s work proceeds without unnecessary obstacles. Key focus areas Streamlining and enhancing legal processes Providing direct operational support to the legal team Contributing to a smooth and organized work environment Location and schedule This is a part-time contract role based in the San Francisco Bay Area.
Join our dynamic legal team as a Legal Operations Analyst at SquareTrade, Inc. As a pivotal member of our department, you will be responsible for streamlining legal processes, enhancing operational efficiency, and supporting the overall effectiveness of our legal strategies. You will collaborate closely with various stakeholders to ensure compliance, manage legal documents, and improve workflows.
Join Hive as a Legal Operations Analyst and play a pivotal role in supporting our legal team. You will collaborate with executives and various departments to navigate commercial, regulatory, marketing, and policy decisions. Your expertise will drive legal research and compliance initiatives, focusing on both U.S. and international regulations that impact our operations and those of our clients. By enhancing our legal operations through effective tools and processes, you will contribute to contract management and legal education. We’re looking for a proactive individual who excels in research and reporting, is meticulous in creating legal documentation, and is eager to deepen their understanding of legal frameworks. Reporting to the General Counsel, you will work closely with our in-house legal team, ensuring they remain informed about legal changes and can disseminate guidance effectively across the organization, especially in collaboration with Sales, Marketing, and Engineering departments.
Full-time|On-site|San Francisco, CA • New York, NY • United States
Join Figma as a Customer Enablement Manager and play a pivotal role in enhancing our customer journey. You will work directly with clients to ensure they are effectively utilizing our tools and services, driving their success and satisfaction. This position involves collaborating with various teams, providing training, and developing resources that empower our users.
At Harmonic Security, we empower teams to confidently embrace AI technologies while safeguarding sensitive data in real time. Our innovative solutions enable enterprises to maintain complete control and prevent data leaks, fostering an environment where creativity can thrive.Led by seasoned cybersecurity experts and supported by esteemed investors such as N47, Ten Eleven Ventures, and In-Q-Tel, we have swiftly gained traction and established product-market fit with our exceptional team. Now, we are poised to redefine our industry and invite you to join us at this pivotal moment to shape not just a product but an entire category.Our Culture: AI-First ApproachHarmonic Security is dedicated to facilitating the safe and scalable adoption of AI in enterprises. We embody that commitment in our operations. Our entire team actively leverages AI tools to enhance productivity, streamline processes, and automate workflows. We seek individuals who are not only curious about AI but are also eager to harness its potential to work smarter, faster, and more innovatively. Depending on the role, this may involve experimenting with new tools or developing entirely new AI-driven systems. We will provide clear expectations and the necessary resources to support your success.Role OverviewAs the foundational Senior Manager of Sales Enablement, reporting to the VP of GTM Strategy and Operations, you will be tasked with architecting our enablement function from the ground up. In this position, AI will serve as your default operating system, enhancing content creation, enabling large-scale personalization, and facilitating precise performance measurement. You will be responsible for crafting the strategy behind our playbooks, training, and demonstration narratives, ensuring that our Account Executives, Solution Architects, and Partners convey a cohesive and impactful narrative that drives pipeline velocity and deal conversion within the GTM organization.Your Responsibilities1. Establish the Enablement FunctionDevelop and implement Harmonic’s comprehensive enablement framework, encompassing onboarding, playbooks, and certification programs.Collaborate with Product and Solutions Engineering teams to distill product specifications into accessible, field-ready materials.Utilize AI tools to generate, update, and customize enablement content in alignment with our rapidly evolving product landscape.Leverage AI to create personalized learning pathways for each representative, taking into account their role, tenure, deal history, and skill gaps, moving away from generic training modules.
As a Sales Operations Specialist, your key responsibility will be to collaborate effectively with Account Executives (AEs) and Sales Leadership to develop and optimize sales processes. You will work cross-functionally to identify business priorities and align resources to enhance revenue growth. Your role will involve streamlining the entire sales process, reducing friction, and maximizing operational efficiency. The ideal candidate will possess a strong track record in these areas, along with practical experience in implementing and managing sales tools and processes in a fast-paced environment. Proficiency in Salesforce and Excel is essential for success in this position.
Full-time|On-site|US - Culver City, United States; US - San Francisco, United States
Join Scopely as a Senior Legal Operations Manager, where you will play a pivotal role in streamlining legal processes and enhancing operational efficiencies. Your expertise will help us navigate the complexities of legal compliance and support our dynamic business environment. You will collaborate closely with various departments to ensure our legal operations align seamlessly with our strategic objectives, fostering a culture of compliance and innovation.
Full-time|Remote|San Francisco, CA, New York, NY, Portland, OR, or Remote within Canada or United States
Role Overview Mercury is looking for a Customer Support Learning & Enablement Specialist to strengthen the skills and knowledge of our customer support team. This role shapes how our team helps clients by building and delivering training programs that keep support practices sharp and effective. What You Will Do Design and roll out training initiatives for the customer support team Equip team members with the tools and knowledge needed to assist clients confidently Promote a culture where learning and continuous improvement are part of daily work Location This position is open to candidates in San Francisco, CA, New York, NY, Portland, OR, or remote within Canada or the United States.
ivo.ai creates AI-powered tools designed to make contract work easier for legal, procurement, and sales teams. The platform is used by leading companies that value frequent updates and practical solutions for complex legal workflows. As ivo.ai expands its go-to-market strategy, the company is building an enablement function to support all revenue-facing roles. The focus is on giving team members the skills, knowledge, and consistency to perform at a high level. Role overview The GTM Enablement Manager will shape, launch, and manage the systems, content, and programs that support Sales, Customer Success, and SDR teams. This position blends strategic planning with hands-on work, covering everything from onboarding new hires to ongoing development. The manager makes sure GTM teams have a deep understanding of ivo.ai’s sales methodologies, products, and customer profiles. Collaboration is key in this role. Expect to work closely with Sales Leadership, Revenue Operations, Product Marketing, Legal Engineering, and Customer Success. The ultimate aim: shorten ramp-up time, improve win rates, strengthen pipeline quality, and help teams meet their quotas. What you will do Sales methodology and skill building Drive adoption and consistent use of sales methodologies (such as MEDDIC/MEDDPICC, Challenger, SPIN, or similar) across all GTM roles, and track measurable behavior changes. Design and run reinforcement programs for these methodologies, including certifications, deal reviews, and coaching frameworks for Account Executives, SDRs, Account Managers, and Customer Success Managers. Partner with Sales leadership to lead structured call reviews and feedback cycles using Gong, translating insights into targeted coaching. Create role-specific competency frameworks and playbooks tailored to each stage of the ivo.ai sales process. Content and knowledge management Build, maintain, and manage a comprehensive library of sales plays, competitive battle cards, objection-handling guides, ROI tools, and persona-based messaging on the enablement platform.
Full-time|$152K/yr - $209K/yr|Hybrid|San Francisco, CA; New York, NY
Join Superhuman, where we embrace a hybrid work model that offers the best of both worlds: focused time and collaborative in-person interactions that foster innovation and a robust team culture.This role requires team members to be located in the San Francisco Bay Area or New York Metropolitan Area, with a commitment to collaborate in person at least two days a week.About SuperhumanSuperhuman, now integrated with Grammarly, is an AI-driven productivity platform dedicated to unlocking the full potential of individuals. Our suite of applications seamlessly integrates with over a million tools and platforms, enhancing productivity across various domains. Our offerings include Grammarly’s writing support, Coda’s collaborative workspaces, Mail’s inbox management, and Go, an intelligent AI assistant that proactively understands context to provide timely assistance. Since our inception in 2009, we have empowered over 40 million users, 50,000 organizations, and 3,000 educational institutions globally, enabling them to eliminate busywork and concentrate on what truly matters. Discover more at superhuman.com and explore our values here.The OpportunityWe are on the lookout for a Legal Operations Manager to join our expanding Legal team, tasked with optimizing and scaling our robust legal framework. This pivotal role emphasizes data management, system optimization, and capacity planning to ensure the Legal team remains a strategic partner within the organization.As the Legal Operations Manager, you will play an integral role in refining our legal operations, collaborating closely with Legal leadership and cross-functional teams to enhance efficiency, transparency, and predictability across legal workflows. This position is ideal for someone who thrives on translating data into actionable operational strategies and is committed to enhancing the delivery of legal services.In this role, your responsibilities will include:Designing legal operations processes that bolster a mature, high-growth legal environment.Overseeing and enhancing key legal technology systems, including Ironclad (for Contract Lifecycle Management) and Brightflag (for legal spend and matter management).Creating and maintaining dashboards and reports on contract cycle times, legal demand, workloads, and service-level agreement performance.Identifying and analyzing trends in legal demand and performance to guide staffing, budgeting, and process enhancements.Leading continuous improvement initiatives across legal workflows, intake processes, and knowledge management.
Join Anthropic as a Legal Operations Specialist for Tooling & Enablement, where you will play a pivotal role in enhancing the efficiency and effectiveness of our legal operations. In this dynamic position, you will work closely with cross-functional teams to develop and implement innovative tooling solutions that empower our legal department. Your expertise …
About the Role Crusoe seeks a Legal Operations Specialist in San Francisco, CA. This role supports the legal team by improving workflows, organizing legal documentation, and helping maintain compliance with relevant regulations. What You Will Do Work alongside the legal team to refine and streamline legal processes Manage and organize legal documents Support efforts to ensure regulatory compliance Location San Francisco, CA - US
Full-time|$98K/yr - $143K/yr|On-site|Livingston, NJ / New York, NY / Sunnyvale, CA / San Francisco, CA / Bellevue, WA / Philadelphia, PA
Join CoreWeave as a Legal Operations Specialist!At CoreWeave, we are redefining cloud infrastructure for AI, offering an essential platform that empowers innovators to harness the power of AI with confidence. Established in 2017 and publicly traded as Nasdaq: CRWV since March 2025, our company is trusted by leading AI labs, startups, and enterprises worldwide. We pride ourselves on our robust infrastructure and technical expertise that accelerate innovation and transform compute into capability.Your Role:As a Legal Operations Specialist, you will collaborate closely with the Manager of Legal Operations to enhance and amplify the function within Legal and Government Affairs (LGA). Your contributions will be pivotal in transitioning strategies into effective operational frameworks, enabling LGA to work more effectively and deliver impactful results across the business.Key Responsibilities:Assist in designing, implementing, and governing enterprise legal workflows, ensuring efficient intake processes and metadata standards.Drive the adoption of scalable systems and standardized workflows to support LGA's priorities.Foster strong collaborative relationships with team members, leadership, and cross-functional partners.Utilize data-driven insights to enhance operational efficiency and expedite execution.This is an incredible opportunity to grow your career in a cutting-edge technology environment and make a significant impact on our operational success.
Full-time|$128K/yr - $140K/yr|On-site|San Francisco, California
About Us:Notion empowers individuals and teams to create stunning tools for their work. In a world flooded with applications and tabs, we offer a unified platform that integrates documents, notes, projects, calendars, and emails, all enhanced with AI to streamline workflows and automate tasks. Our diverse user base, including prominent organizations such as Toyota, Figma, and OpenAI, appreciates our flexibility and the time and cost savings we deliver.Collaboration is at the heart of Notion's culture. Therefore, we expect all team members to work from our offices on Mondays, Tuesdays, and Thursdays, which we call our Anchor Days. Some teams or roles may necessitate additional in-office days.About the Role:Become a vital part of Notion’s Legal team as a Legal Operations Specialist. In this role, you'll ensure the daily operations run smoothly while contributing to the development of scalable programs, systems, and reporting mechanisms. You will collaborate closely with the Legal Operations Lead to enhance legal processes, optimize tools, and facilitate better access to insights.What You'll Achieve:Ensure the smooth operation of Legal’s eBilling and matter management systems, including vendor onboarding, matter setup/updates, invoicing, accruals, budgets, data hygiene, and vendor/timekeeper maintenance.Coordinate with Legal, Procurement, and Finance/AP for approvals and dependencies, ensuring timely accruals and payment processing.Assist with various legal functions (commercial, employment, IP, corporate, litigation) as project needs arise.Maintain and organize Legal’s knowledge management spaces, standardizing taxonomy and ensuring content is up-to-date and easily accessible.Support Legal Ops initiatives, including intake processes, workflow improvements, and cross-departmental projects.Lead projects from initial scoping through to delivery, establishing requirements, creating plans, aligning stakeholders, and tracking progress.Monitor and report on key metrics and trends, providing insights into spend patterns and process cycle times.Enhance and maintain standard operating procedures (SOPs) and support materials, contributing to scalable future processes.Evaluate legal technology and AI tools, assisting with implementations and integrations, and optimizing automation for better productivity and adoption.Skills You'll Need to Bring:5-8 years of experience in legal operations or a related field.Strong analytical and problem-solving skills.Excellent communication and organizational abilities.Familiarity with legal technology and project management tools.
Full-time|$255K/yr - $300K/yr|On-site|San Francisco
About the Role: As a Product Counsel at Tools for Humanity, you will play a crucial role in shaping the legal landscape of our innovative products. You will work closely with cross-functional teams to ensure compliance with applicable laws and regulations while also advising on product development strategies that prioritize user privacy and trust. Your expertise will help us navigate the complexities of AI and identity verification in a rapidly evolving digital environment.Key Responsibilities: Provide legal guidance on product development and regulatory compliance.Collaborate with product teams to assess legal risks and develop mitigation strategies.Stay updated on relevant laws and regulations affecting our industry.Draft and review legal documents, including terms of service and privacy policies.Advocate for user privacy and data protection in all aspects of product strategy.
Full-time|$129K/yr - $152K/yr|On-site|United States
Founded in 2007, Airbnb has transformed the way people travel by connecting guests with unique accommodations and experiences in over 220 countries. With more than 5 million hosts and over 2 billion guest arrivals, Airbnb continues to innovate and foster authentic community connections.Join Our Community:As a key member of our Trust and Process Improvement team, you will be instrumental in shaping the global strategy for process ideation and effectiveness.Your Impact:Lead the gathering of business requirements from Operations and collaborate with cross-functional teams to influence system design and project prioritization.Work closely with Product Managers and stakeholders in Engineering, Data Science, and Analytics to align on business objectives and enhance operational efficiencies.Identify opportunities for innovation and improvement based on market trends, focusing on customer experience and cost optimization.Serve as a Subject Matter Expert on technical tools and processes, staying updated on industry advancements.Champion a culture of data-driven decision-making to foster continuous improvement.Oversee the design and implementation of tools and technical systems across operational lines.Facilitate connections between system architecture and business workflows to enable seamless operations.A Typical Day:Lead cross-functional project teams to ensure timely and budget-compliant delivery of initiatives.
Full-time|$106K/yr - $125K/yr|On-site|United States
About Airbnb Since 2007, Airbnb has changed how people travel by connecting guests with unique stays and experiences worldwide. Over 5 million hosts have welcomed more than 2 billion guests, building a global community rooted in authentic connections. Role Overview The Process & Tools Scalability Specialist joins Airbnb’s United States team, reporting to the Manager of Tools and Process Improvement. This role focuses on refining workflows and supporting global fraud and safety operations. Key Responsibilities Promote data-driven decision-making to drive ongoing performance improvements. Support the design and implementation of system changes across operational teams, using engineering tools to enhance workflows and processes. Act as the Subject Matter Expert for technical tools and processes within all Fraud and Safety areas, keeping current with industry trends and new technologies. Bridge system architecture, implementation, and business workflows to improve efficiency. What a Typical Day Looks Like Break down tools into logical system designs and create process interaction diagrams using technical expertise. Lead discussions with teams across the company to gather requirements for technology and tools, shaping system design and priorities. Analyze technical and data systems to spot opportunities for scalability and reliability improvements. Manage cross-functional projects, ensuring they are delivered on time and within budget.
Full-time|$150K/yr - $188K/yr|On-site|San Francisco, California
Intercom is a pioneering AI Customer Service company dedicated to enhancing business interactions by delivering exceptional customer experiences.Our cutting-edge AI agent, Fin, represents the pinnacle of customer service technology, enabling businesses to provide seamless and outstanding customer support. When integrated with our Helpdesk, Fin transforms into a comprehensive solution known as the Intercom Customer Service Suite, which enhances support for complex inquiries requiring human intervention.Since our inception in 2011, Intercom has earned the trust of nearly 30,000 businesses worldwide, setting a new benchmark in customer service. We are driven by our core values, consistently pushing boundaries, operating with speed and passion, and providing exceptional value to our customers.What’s the opportunity?The Global Sales Organization at Intercom is rapidly evolving, and our GTM Enablement team is growing to meet this demand. Our mission is to empower the GTM teams by providing systems, processes, and strategic insights that maximize productivity and operational excellence.As a Senior GTM Enablement Manager, Operations, you will serve as a vital link between the sales team and cross-functional GTM partners (such as Revenue Operations, Monetization, Legal, and Systems) who shape the policies, tools, and procedures that influence sales performance. Your responsibility will include ensuring that these inputs translate into flawless execution in the field. You will manage the GTM Enablement technology stack, spearhead impactful strategic projects, and implement processes that enable our sales organization to scale efficiently. This role is perfect for a proactive problem-solver adept at transforming complex, cross-functional initiatives into simple, scalable solutions for the sales team.What will I be doing?Reporting to the Senior Director of Global Sales Enablement, you will oversee and drive Intercom’s GTM operational enablement activities and programs globally. Your primary responsibilities will include:GTM Tech Stack Advisory: Optimizing the GTM tech stack to enhance adoption and ensure that sales representatives gain maximum value from these tools.Strategic Project Leadership: Leading and contributing to high-impact, cross-functional strategic projects that boost GTM productivity, streamline processes, and foster meaningful behavioral changes.Cross-Functional Partnership: Acting as the primary enablement liaison for key cross-functional partners, translating strategic insights into actionable outcomes for the sales organization.
Join Waymo as a Platform Enablement Operations Manager, where you will play a pivotal role in enhancing our operational capabilities. In this dynamic position, you will lead and collaborate with cross-functional teams to drive the success of our innovative platform. Your expertise will be critical in streamlining processes and ensuring seamless operations, ultimately contributing to our mission of making transportation safer and more accessible for everyone.Your responsibilities will include managing operational workflows, analyzing performance metrics, and implementing best practices. You will also foster a collaborative environment that encourages creativity and innovation, ensuring that our platform remains at the forefront of technology.
Full-time|$152K/yr - $209K/yr|Hybrid|Hub - San Francisco
At Superhuman, we embrace a dynamic hybrid working model for this position. This flexible arrangement allows our team members to benefit from both focused work time and in-person collaboration, nurturing trust, innovation, and a robust team culture.Candidates for this role must reside in the San Francisco Bay Area or the New York Metropolitan Area, with a requirement to collaborate on-site two days a week.About SuperhumanAs part of the Superhuman family, Grammarly contributes to our mission of unlocking the superhuman potential in everyone through our AI-driven productivity platform. Our suite includes tools that integrate seamlessly with over 1 million applications and websites, including Grammarly's writing assistance, Coda's collaborative workspaces, and Go, our proactive AI assistant that contextualizes and delivers timely help. Since our founding in 2009, Superhuman has empowered over 40 million users, 50,000 organizations, and 3,000 educational institutions globally to eliminate busywork and focus on what truly matters. Explore more about us at superhuman.com and discover our values here.The OpportunityAs we pursue our ambitious growth targets, we are seeking a Legal Operations Manager to join our Legal team. This role will concentrate on optimizing and scaling our established legal infrastructure, focusing on data, systems, and capacity planning to ensure the Legal team acts as a strategic business partner.In your capacity as Legal Operations Manager, you will play a pivotal role in enhancing our legal operations function by collaborating closely with Legal leadership and cross-functional partners to boost efficiency, visibility, and predictability across legal workstreams. This hands-on position is ideal for someone who thrives on translating data into operational strategies and continually enhancing the delivery of legal services.
brainco seeks a part-time Legal Operations Specialist on a contract basis in the San Francisco Bay Area. This role centers on supporting the legal team and making daily operations more efficient. Role overview The Legal Operations Specialist will help refine legal processes and offer hands-on assistance to the legal department. The position is designed to improve workflow and ensure the team’s work proceeds without unnecessary obstacles. Key focus areas Streamlining and enhancing legal processes Providing direct operational support to the legal team Contributing to a smooth and organized work environment Location and schedule This is a part-time contract role based in the San Francisco Bay Area.
Join our dynamic legal team as a Legal Operations Analyst at SquareTrade, Inc. As a pivotal member of our department, you will be responsible for streamlining legal processes, enhancing operational efficiency, and supporting the overall effectiveness of our legal strategies. You will collaborate closely with various stakeholders to ensure compliance, manage legal documents, and improve workflows.
Join Hive as a Legal Operations Analyst and play a pivotal role in supporting our legal team. You will collaborate with executives and various departments to navigate commercial, regulatory, marketing, and policy decisions. Your expertise will drive legal research and compliance initiatives, focusing on both U.S. and international regulations that impact our operations and those of our clients. By enhancing our legal operations through effective tools and processes, you will contribute to contract management and legal education. We’re looking for a proactive individual who excels in research and reporting, is meticulous in creating legal documentation, and is eager to deepen their understanding of legal frameworks. Reporting to the General Counsel, you will work closely with our in-house legal team, ensuring they remain informed about legal changes and can disseminate guidance effectively across the organization, especially in collaboration with Sales, Marketing, and Engineering departments.
Full-time|On-site|San Francisco, CA • New York, NY • United States
Join Figma as a Customer Enablement Manager and play a pivotal role in enhancing our customer journey. You will work directly with clients to ensure they are effectively utilizing our tools and services, driving their success and satisfaction. This position involves collaborating with various teams, providing training, and developing resources that empower our users.
At Harmonic Security, we empower teams to confidently embrace AI technologies while safeguarding sensitive data in real time. Our innovative solutions enable enterprises to maintain complete control and prevent data leaks, fostering an environment where creativity can thrive.Led by seasoned cybersecurity experts and supported by esteemed investors such as N47, Ten Eleven Ventures, and In-Q-Tel, we have swiftly gained traction and established product-market fit with our exceptional team. Now, we are poised to redefine our industry and invite you to join us at this pivotal moment to shape not just a product but an entire category.Our Culture: AI-First ApproachHarmonic Security is dedicated to facilitating the safe and scalable adoption of AI in enterprises. We embody that commitment in our operations. Our entire team actively leverages AI tools to enhance productivity, streamline processes, and automate workflows. We seek individuals who are not only curious about AI but are also eager to harness its potential to work smarter, faster, and more innovatively. Depending on the role, this may involve experimenting with new tools or developing entirely new AI-driven systems. We will provide clear expectations and the necessary resources to support your success.Role OverviewAs the foundational Senior Manager of Sales Enablement, reporting to the VP of GTM Strategy and Operations, you will be tasked with architecting our enablement function from the ground up. In this position, AI will serve as your default operating system, enhancing content creation, enabling large-scale personalization, and facilitating precise performance measurement. You will be responsible for crafting the strategy behind our playbooks, training, and demonstration narratives, ensuring that our Account Executives, Solution Architects, and Partners convey a cohesive and impactful narrative that drives pipeline velocity and deal conversion within the GTM organization.Your Responsibilities1. Establish the Enablement FunctionDevelop and implement Harmonic’s comprehensive enablement framework, encompassing onboarding, playbooks, and certification programs.Collaborate with Product and Solutions Engineering teams to distill product specifications into accessible, field-ready materials.Utilize AI tools to generate, update, and customize enablement content in alignment with our rapidly evolving product landscape.Leverage AI to create personalized learning pathways for each representative, taking into account their role, tenure, deal history, and skill gaps, moving away from generic training modules.
As a Sales Operations Specialist, your key responsibility will be to collaborate effectively with Account Executives (AEs) and Sales Leadership to develop and optimize sales processes. You will work cross-functionally to identify business priorities and align resources to enhance revenue growth. Your role will involve streamlining the entire sales process, reducing friction, and maximizing operational efficiency. The ideal candidate will possess a strong track record in these areas, along with practical experience in implementing and managing sales tools and processes in a fast-paced environment. Proficiency in Salesforce and Excel is essential for success in this position.
Full-time|On-site|US - Culver City, United States; US - San Francisco, United States
Join Scopely as a Senior Legal Operations Manager, where you will play a pivotal role in streamlining legal processes and enhancing operational efficiencies. Your expertise will help us navigate the complexities of legal compliance and support our dynamic business environment. You will collaborate closely with various departments to ensure our legal operations align seamlessly with our strategic objectives, fostering a culture of compliance and innovation.
Full-time|Remote|San Francisco, CA, New York, NY, Portland, OR, or Remote within Canada or United States
Role Overview Mercury is looking for a Customer Support Learning & Enablement Specialist to strengthen the skills and knowledge of our customer support team. This role shapes how our team helps clients by building and delivering training programs that keep support practices sharp and effective. What You Will Do Design and roll out training initiatives for the customer support team Equip team members with the tools and knowledge needed to assist clients confidently Promote a culture where learning and continuous improvement are part of daily work Location This position is open to candidates in San Francisco, CA, New York, NY, Portland, OR, or remote within Canada or the United States.
ivo.ai creates AI-powered tools designed to make contract work easier for legal, procurement, and sales teams. The platform is used by leading companies that value frequent updates and practical solutions for complex legal workflows. As ivo.ai expands its go-to-market strategy, the company is building an enablement function to support all revenue-facing roles. The focus is on giving team members the skills, knowledge, and consistency to perform at a high level. Role overview The GTM Enablement Manager will shape, launch, and manage the systems, content, and programs that support Sales, Customer Success, and SDR teams. This position blends strategic planning with hands-on work, covering everything from onboarding new hires to ongoing development. The manager makes sure GTM teams have a deep understanding of ivo.ai’s sales methodologies, products, and customer profiles. Collaboration is key in this role. Expect to work closely with Sales Leadership, Revenue Operations, Product Marketing, Legal Engineering, and Customer Success. The ultimate aim: shorten ramp-up time, improve win rates, strengthen pipeline quality, and help teams meet their quotas. What you will do Sales methodology and skill building Drive adoption and consistent use of sales methodologies (such as MEDDIC/MEDDPICC, Challenger, SPIN, or similar) across all GTM roles, and track measurable behavior changes. Design and run reinforcement programs for these methodologies, including certifications, deal reviews, and coaching frameworks for Account Executives, SDRs, Account Managers, and Customer Success Managers. Partner with Sales leadership to lead structured call reviews and feedback cycles using Gong, translating insights into targeted coaching. Create role-specific competency frameworks and playbooks tailored to each stage of the ivo.ai sales process. Content and knowledge management Build, maintain, and manage a comprehensive library of sales plays, competitive battle cards, objection-handling guides, ROI tools, and persona-based messaging on the enablement platform.
Full-time|$152K/yr - $209K/yr|Hybrid|San Francisco, CA; New York, NY
Join Superhuman, where we embrace a hybrid work model that offers the best of both worlds: focused time and collaborative in-person interactions that foster innovation and a robust team culture.This role requires team members to be located in the San Francisco Bay Area or New York Metropolitan Area, with a commitment to collaborate in person at least two days a week.About SuperhumanSuperhuman, now integrated with Grammarly, is an AI-driven productivity platform dedicated to unlocking the full potential of individuals. Our suite of applications seamlessly integrates with over a million tools and platforms, enhancing productivity across various domains. Our offerings include Grammarly’s writing support, Coda’s collaborative workspaces, Mail’s inbox management, and Go, an intelligent AI assistant that proactively understands context to provide timely assistance. Since our inception in 2009, we have empowered over 40 million users, 50,000 organizations, and 3,000 educational institutions globally, enabling them to eliminate busywork and concentrate on what truly matters. Discover more at superhuman.com and explore our values here.The OpportunityWe are on the lookout for a Legal Operations Manager to join our expanding Legal team, tasked with optimizing and scaling our robust legal framework. This pivotal role emphasizes data management, system optimization, and capacity planning to ensure the Legal team remains a strategic partner within the organization.As the Legal Operations Manager, you will play an integral role in refining our legal operations, collaborating closely with Legal leadership and cross-functional teams to enhance efficiency, transparency, and predictability across legal workflows. This position is ideal for someone who thrives on translating data into actionable operational strategies and is committed to enhancing the delivery of legal services.In this role, your responsibilities will include:Designing legal operations processes that bolster a mature, high-growth legal environment.Overseeing and enhancing key legal technology systems, including Ironclad (for Contract Lifecycle Management) and Brightflag (for legal spend and matter management).Creating and maintaining dashboards and reports on contract cycle times, legal demand, workloads, and service-level agreement performance.Identifying and analyzing trends in legal demand and performance to guide staffing, budgeting, and process enhancements.Leading continuous improvement initiatives across legal workflows, intake processes, and knowledge management.