Machine Learning Engineer – Integrity at OpenAI | San Francisco

Join Our Integrity TeamAt OpenAI, our Integrity team is committed to safeguarding our innovative technologies against various adversarial threats. As we advance our platforms, we prioritize their integrity and security.We are at the forefront of defending our systems against financial exploitation, large-scale attacks, and other forms of misuse that could compromise user experience and operational stability.Your Role as a Machine Learning EngineerAs a Machine Learning Engineer in OpenAI's Applied Group, you will collaborate with some of the brightest minds in AI. Your mission will be to deploy cutting-edge models in production environments, transforming research breakthroughs into practical solutions that enhance the safety and trustworthiness of our platform. If you’re passionate about fine-tuning LLMs and developing machine learning models, this position offers you a chance to make a significant impact.Key Responsibilities:Innovate and Deploy: Design and implement advanced machine learning models that address real-world challenges. Translate OpenAI’s research from ideation to execution, crafting AI-driven applications with a measurable impact.Collaborate with Experts: Partner closely with researchers, software engineers, and product managers to tackle complex business problems and deliver AI-enhanced solutions. Be part of an energetic team where creativity flourishes.Optimize and Scale: Create scalable data pipelines, enhance model performance and accuracy, and ensure readiness for production. Contribute to projects that leverage state-of-the-art technology and innovative methodologies.Learn and Lead: Keep abreast of the latest developments in machine learning and AI. Participate in code reviews, share insights, and lead by example to uphold high engineering standards.Make a Difference: Oversee and maintain deployed models to ensure they consistently deliver value. Your contributions will significantly influence the positive impact of AI on individuals, businesses, and society.

About Our TeamAt OpenAI, our Applied team is dedicated to responsibly introducing cutting-edge technology to the world. We are the creators of innovative products like ChatGPT, Advanced Voice Mode, and Deep Research, all while ensuring scalable infrastructure and safe deployment practices. Our clients trust our APIs to revolutionize their offerings, and we are committed to fostering responsible usage and maintaining platform integrity.Within this team, the Integrity division plays a critical role in protecting our platform by proactively identifying misuse, preventing abuse, and ensuring user safety. We are looking for an experienced, hands-on Engineering Manager (Web Safety) to guide our strategic direction, develop advanced system protections, and lead a specialized team of seasoned Machine Learning Engineers (MLEs).Key ResponsibilitiesDesign and implement next-generation system protections, involving hands-on design, model training, and deployment strategies.Lead and mentor a small, senior team of Machine Learning Engineers, providing them with clear guidance and autonomy.Collaborate with Research, Safety, Product, and Policy teams to harness existing tools and propel cutting-edge advancements.Leverage state-of-the-art models for effective detection and prevention of problematic content.Establish robust evaluation frameworks and metrics to gauge progress and pinpoint areas for enhancement.Foster professional development within your team, ensuring high performance through mentorship and clear career paths.Ideal Candidate ProfilePossess extensive hands-on experience managing machine learning teams, preferably in web safety, content integrity, or related fields.Demonstrated success in training, fine-tuning, or distilling LLMs and traditional ML models to address real-world business challenges.Enjoy being technically involved—actively engaging in solution design, model training, and guiding deployment processes with your team.Excel at cross-team collaboration to integrate existing tools and thoughtfully develop new solutions.Exhibit strong emotional intelligence and empathy, effectively connecting with team members.Embrace ambiguity and fast-paced changes as opportunities to create clarity, structure, and impactful solutions.

Join Our Innovative TeamAt OpenAI, our Applied team is dedicated to responsibly delivering cutting-edge technology to the world. We have launched transformative tools like ChatGPT, DALL·E, and APIs for GPT-4 and GPT-3, alongside managing large-scale inference infrastructure. As we continue to innovate, we are committed to ensuring our powerful tools are utilized ethically and safely.The Scaled Abuse team operates within our Applied Engineering organization, tackling fraudulent activities on our platform. We are seeking a passionate Data Scientist with expertise in anti-fraud and abuse measures to spearhead the design and development of our next-gen anti-abuse systems.Your RoleAs a Data Scientist on the Platform Abuse team, you will play a pivotal role in safeguarding OpenAI’s products from exploitation. Your responsibilities will include identifying and addressing emerging misuse patterns and enhancing our detection methods. This is an exciting opportunity, as we anticipate that many future abuse strategies have yet to be conceived.Primary Responsibilities:Develop and implement systems for fraud detection and resolution, ensuring a balance between fraud loss, implementation costs, and customer experience.Collaborate with finance, security, product, research, and trust & safety teams to effectively combat fraudulent activity on our platform.Keep updated with the latest tools and techniques to stay ahead of sophisticated adversaries.Leverage advanced models such as GPT-5 to enhance our fraud and abuse countermeasures.Ideal Candidate:Experience working within a highly technical trust and safety team, or closely with policy, content moderation, or security teams.Proficiency in programming languages (Python preferred) for exploratory data analysis and deriving actionable insights.Demonstrated ability to propose, design, and conduct rigorous experiments (A/B tests, quasi-experimental designs, etc.) to validate findings.

About the TeamThe Applied Foundations team at OpenAI is focused on ensuring our innovative technology remains secure against a range of adversarial threats. We are committed to safeguarding the integrity of our platforms as they expand. Our team plays a crucial role in defending against financial abuse, large-scale attacks, and various forms of misuse that could compromise user experience or operational stability.The Integrity pillar within Applied Foundations is tasked with developing robust systems that identify and respond to harmful actors and activities on OpenAI’s platforms. As these systems evolve to address significant usage harms, we are seeking skilled data scientists to accurately measure the prevalence of these issues and assess the effectiveness of our responses.About the RoleWe are in search of experienced trust and safety data scientists who can enhance, operationalize, and oversee the measurement of complex actor- and network-level harms. The selected data scientist will be responsible for measurement and metrics across various established harm verticals, including estimating the prevalence of on-platform (and occasionally off-platform) harm, while also conducting analyses to uncover gaps and opportunities in our responses.This position is based in our San Francisco or New York office and may require addressing urgent escalations outside of regular working hours. Many harm areas may involve sensitive content, including sexual, violent, or otherwise disturbing material.In this role, you will:Lead measurement and quantitative analysis for a range of severe, actor- and network-based usage harm verticals.Develop and apply AI-first methodologies for prevalence measurement and other standardized safety metrics, potentially incorporating off-platform indicators and non-traditional datasets.Create metrics that can be utilized for goal-setting or A/B testing where traditional prevalence or top-line metrics may not apply.Manage dashboards and metrics reporting for harm verticals.Perform analyses and generate insights to guide improvements in review, detection, and enforcement processes, while influencing strategic roadmaps.Optimize LLM prompts specifically for measurement purposes.Collaborate with other safety teams to identify key safety issues and develop relevant policies to address safety needs.Provide metrics for leadership to support informed decision-making.

OpenAI is hiring a Field Engineer in San Francisco. This position centers on bringing advanced AI solutions into practical use across a range of industries. Role overview Field Engineers at OpenAI work directly with clients to implement AI technologies in real-world environments. The role involves hands-on problem solving and adapting solutions to meet client needs. Key responsibilities Collaborate with clients to understand technical requirements and goals Troubleshoot and resolve complex technical issues during deployment Support the rollout of new AI systems and ensure smooth integration Team and impact This role works closely with a group focused on bringing transformative technologies to market. Field Engineers contribute to both client success and the broader adoption of OpenAI’s products.

About the TeamThe IT Systems Operations team is crucial in connecting Security, Engineering, and Employee Technology platforms, ensuring that employee-facing systems, identity workflows, and enterprise applications operate smoothly and reliably as the organization grows.In addition to implementation, the team creates structured operating patterns that guarantee platform changes, access models, integrations, and lifecycle workflows evolve safely and consistently throughout the enterprise environment.About the RoleAs an IT Solutions Engineer, you will take ownership of identity-connected enterprise SaaS platforms and system change controls to uphold OpenAI’s compliance standards. Your responsibilities will include ensuring that production configurations, access models, and platform changes are compliant, auditable, and operated through defined controls. You will manage and operationalize controlled system and workflow changes across various identity platforms, SaaS applications, collaboration tools, and enterprise infrastructure.Collaboration with Security, Platform Engineering, and IT Support Operations is essential, as you will:Ensure consistent behavior of identity and access workflows across systemsImplement structured rollout and configuration practices for enterprise applicationsEnhance visibility and traceability of system changes affecting employee workflowsTranslate operational requirements into durable automation and policy-aligned implementationsSuccess in this position requires not only strong engineering skills but also sound operational judgment, meticulous documentation practices, and effective cross-functional collaboration.In this role, you will:Enterprise SaaS & Identity Platform OwnershipManage administration and operational stewardship of enterprise SaaS and identity-connected platforms, ensuring configuration integrity, access governance, and compliance with established control requirements.Oversee onboarding, access modification, and offboarding workflows aligned to standardized entitlement models.Guarantee reliable propagation of lifecycle events across downstream systems and maintain an accurate, auditable access state.

About Our TeamAt OpenAI, we are pioneers in the field of artificial intelligence, committed to driving innovation and shaping a future where AI benefits everyone. We seek passionate and visionary Research Engineers to become part of our Applied Voice Team. In this role, you'll engage in transformative research on speech models, translating these insights into real-world applications that can revolutionize industries, enhance human creativity, and tackle complex challenges.About the RoleAs a Research Engineer on OpenAI's Applied Voice Team, you will collaborate with some of the most talented professionals in AI. You will be responsible for designing and developing cutting-edge speech models, including speech-to-speech, transcription, and text-to-speech functionalities. Your work will help translate groundbreaking research into practical solutions for B2B applications, APIs, and ChatGPT AVM. If you are eager to make AI more accessible and impactful, this is your opportunity to leave a lasting legacy.Key Responsibilities:Innovate and Build: Conceptualize and create advanced machine learning models that address real-world challenges, transforming OpenAI's research into AI applications with significant impact.Collaborate with Experts: Partner with software engineers, product managers, and deployed engineers to understand intricate business challenges, respond to customer needs, and deliver AI-driven solutions. Join a vibrant team environment where creativity and ideas flourish.Optimize and Scale: Develop scalable data pipelines, enhance models for improved performance and accuracy, and ensure readiness for production. Contribute to high-tech projects that demand innovative methodologies.Learn and Lead: Stay at the forefront of developments in machine learning and AI by participating in code reviews, sharing insights, and exemplifying high-quality engineering practices.Make an Impact: Oversee and maintain deployed models to ensure they consistently provide value. Your contributions will significantly influence the role of AI in benefiting individuals, businesses, and society as a whole.Ideal Candidate Profile:Master's or PhD in Computer Science, Machine Learning, or a related discipline.A minimum of 2 years of professional experience in engineering roles within technology and product-focused organizations (internships excluded).

About Our TeamJoin the innovative Sora team at OpenAI, where we are at the forefront of developing multimodal capabilities for our foundation models. Our hybrid research and product team is dedicated to seamlessly integrating multimodal functionalities into our AI solutions, ensuring they are dependable, user-centric, and aligned with our vision of benefiting society at large.Role OverviewAs a Machine Learning Engineer specializing in Distributed Data Systems, you will be instrumental in designing and scaling the infrastructure that facilitates large-scale multimodal training and evaluation at OpenAI. Your role will involve managing complex distributed data pipelines, collaborating closely with researchers to convert their requirements into robust, production-ready systems, and enhancing pipelines that are essential for Sora's rapid iteration cycles.We are seeking detail-oriented engineers with extensive experience in distributed systems who thrive in high-stakes environments and excel in building resilient infrastructure.This position is located in San Francisco, CA, and follows a hybrid work model, requiring three days in the office each week. We also provide relocation assistance for new team members.Key Responsibilities:Design, implement, and maintain data infrastructure systems, including distributed computing, data orchestration, distributed storage, streaming infrastructure, and machine learning systems, with a focus on scalability, reliability, and security.Ensure our data platform can scale exponentially while maintaining high reliability and efficiency.Collaborate with researchers to gain a deep understanding of their requirements, translating them into production-ready systems.Strengthen, optimize, and manage critical data infrastructure systems that support multimodal training and evaluation.You Will Excel in This Role If You:Possess strong experience with distributed systems and large-scale infrastructure, coupled with a keen interest in data.Exhibit meticulous attention to detail and a commitment to building and maintaining reliable systems.Demonstrate solid software engineering fundamentals and effective organizational skills.Thrive in environments characterized by ambiguity and rapid change.About OpenAIOpenAI is a trailblazing AI research and deployment organization committed to ensuring that general-purpose artificial intelligence serves humanity. We continuously push the boundaries of AI capabilities and strive to create technology that benefits everyone.

About Our TeamJoin the Compute team, where we design innovative AI supercomputers. Our work spans from workload modeling to enhancing accelerator design, with a strong emphasis on system and data center co-design. We are seeking engineers who are passionate about creating cutting-edge AI supercomputer solutions for data center applications.You will collaborate with partners to optimize hardware for our workloads, identify promising new deep learning accelerators, and facilitate the transition of these hardware platforms from concept to production.If you are enthusiastic about the convergence of advanced deep learning, hardware systems, and data center design, this opportunity is perfect for you!About the RoleWe are in search of a Product Manufacturing Engineer to spearhead technical initiatives linked to manufacturing. You will play a vital role in guiding products from concept to launch and through mass production, with a particular focus on PCB and PCBa manufacturing processes. This role allows you to engage with a diverse range of stakeholders, including design engineering, operations teams, TPMs, and external industry vendors, ensuring that all products meet high-quality standards and are delivered on time.This position is based in San Francisco, CA, with a hybrid work model of three days in the office per week. We also provide relocation assistance to new employees.In this role, you will:Drive manufacturing and quality initiatives to ensure product success from concept to launch.Lead the design and manufacturing processes for next-generation AI hardware systems, collaborating with various stakeholders to guarantee that products are developed and delivered timely and to the highest quality standards.Establish NPI product manufacturing processes, systems, and quality controls, defining clear milestones and deliverables while driving internal process improvements across multiple teams and functions.Conduct hands-on product manufacturing analysis during design, development, testing, prototypes, and production phases.Research automation techniques and develop new tests and systems to enhance efficiency.Own the product manufacturing development for hardware products from L6 up to potentially L10.

About the RoleJoin the Engineering Acceleration Delivery / Continuous Deployment team at OpenAI, where we develop and maintain systems designed to securely deploy OpenAI’s infrastructure and product code into production.Our team is responsible for the deployment platform, release pipelines, and safety mechanisms that empower engineers across OpenAI to make rapid changes while minimizing operational risks. Our goal is to streamline production deployments, enhancing speed, safety, and autonomy.This position is a unique opportunity to work at the convergence of developer productivity, distributed systems reliability, and large-scale infrastructure orchestration.In This Role, You WillArchitect and implement continuous deployment infrastructure that efficiently manages changes across multiple Kubernetes clusters and global regions.Create systems for progressive delivery, incorporating techniques like canary releases, staged rollouts, and automated rollback processes.Enhance engineering velocity by reducing friction within the release pipeline and automating operational workflows.Collaborate with product and infrastructure teams to ensure their services are deployable, observable, and resilient at scale.Refine and adopt deployment methodologies such as GitOps, infrastructure-as-code, and progressive delivery patterns.Develop systems that automatically assess deployment health through metrics, logs, traces, and alerts to identify regressions and initiate safe rollbacks.Create systems that facilitate agent-assisted or fully autonomous deployment workflows using cutting-edge AI tools.Technologies you will work with include:Kubernetes for large-scale container orchestration and runtime infrastructurePython and FastAPI for internal servicesTerraform for infrastructure as codeGitOps-based deployment workflows (e.g., ArgoCD, Flux, or similar systems)Buildkite for CI orchestration

About Our TeamJoin our dynamic Infrastructure organization at OpenAI, where we are actively seeking talented software engineers to bolster our efforts across several high-impact teams. With a variety of focus areas available—including Core Distributed Systems, Databases, Observability, and Cloud Infrastructure—you'll have the opportunity to work on projects that fascinate you. Our teams operate with a high level of autonomy and foster a deeply collaborative environment, all dedicated to enhancing safety, reliability, and operational velocity across the organization.About the RoleAs a Software Engineer focused on Infrastructure Reliability, you will play a pivotal role in scaling and fortifying the infrastructure that supports some of the world’s most widely utilized AI systems. Your work will ensure that our systems maintain high reliability, observability, performance, and security—enabling researchers to iterate rapidly and allowing products like ChatGPT and the OpenAI API to effectively serve millions of users.This hands-on, impactful role is perfect for engineers who enjoy ownership, excel at solving complex technical challenges across the entire stack, and wish to contribute to systems that facilitate cutting-edge research deployed on a global scale. You will significantly influence technical direction, enhance system resilience, and collaborate closely with infrastructure, product, and research teams to transform intricate infrastructure into dependable platforms.Key ResponsibilitiesDesign, construct, and maintain reliable, high-performance systems utilized across engineering.Identify and resolve performance bottlenecks and inefficiencies, ensuring our infrastructure scales appropriately.Investigate and troubleshoot complex issues thoroughly.Enhance automation to minimize manual tasks and improve internal developer tools.Participate in incident response, postmortem analysis, and the development of best practices surrounding system reliability and scalability.Ideal Candidate ProfilePossess a deep understanding of distributed systems principles, with a proven track record in developing and managing scalable, reliable systems.Demonstrate a strong focus on performance and optimization, with the ability to maximize efficiency in complex, globally distributed systems.Have experience managing orchestration systems such as Kubernetes at scale and creating abstractions over cloud platforms.Be comfortable working within Linux environments and possess strong problem-solving skills.

About the TeamThe Applied team is dedicated to responsibly introducing OpenAI's groundbreaking technology to the global community. We have launched revolutionary products like ChatGPT, Plugins, DALL·E, and APIs for GPT-5, embeddings, and fine-tuning. Additionally, we manage extensive inference infrastructure to support our rapidly advancing initiatives.Our clients leverage our APIs to create dynamic businesses with innovative product features previously thought impossible. For instance, ChatGPT exemplifies the capabilities our technology currently offers. We prioritize the responsible use of our powerful tools, ensuring that safety remains paramount over unrestricted growth.The Fraud Engineering team operates within the Applied Engineering organization, focusing on identifying and mitigating fraudulent activities on our platform. We are seeking a software engineer with expertise in anti-fraud and abuse systems to help us design and implement next-generation solutions.About the RoleThe Scaled Abuse team safeguards OpenAI’s products and users by detecting, preventing, and addressing fraudulent and abusive activities on a large scale. We develop and maintain backend and data systems that facilitate real-time detection, investigative workflows, and enforcement, ensuring a balance between robust protection and an excellent user experience as our platform evolves.Our work lies at the convergence of engineering and abuse prevention expertise. We collaborate closely with Trust & Safety, Security, and Product teams to identify emerging attack trends, translate complex signals into actionable system behavior, and continuously enhance our defenses. We value engineers who can navigate unfamiliar codebases swiftly, develop a deep understanding of system functionality, and suggest practical improvements to enhance overall resilience.In This Role, You Will:Design and develop systems for fraud detection and remediation, balancing fraud loss, implementation costs, and customer experience.Collaborate with finance, security, product, research, and trust & safety teams to effectively combat fraudulent and abusive behaviors on our platform.Stay updated with the latest techniques and tools to remain ahead of determined adversaries.Utilize GPT-5 and future models to enhance our fraud and abuse mitigation efforts.You May Thrive in This Role If You:Possess at least 5 years of software engineering experience, particularly in backend and data systems.

About Our TeamThe Technical Support team plays a pivotal role in empowering developers and enterprises to create mission-critical solutions utilizing OpenAI models. Our mission is to offer technical guidance, resolve intricate issues, and assist our customers in maximizing the value and adoption of our powerful models. We collaborate closely with Technical Success, Product, Engineering, and other departments to ensure our customers receive an unparalleled experience at scale. Adopting an automation-first approach, we leverage cutting-edge AI technologies to enhance our support operations. Join the Senior Support Engineering (SSE) team at OpenAI and contribute to revolutionizing Technical Support in the AI era.About the PositionWe are in search of a Senior Support Engineer to work alongside our strategic enterprise accounts and product teams, tackling some of the most challenging problems our customers face. As a key member of the elite technical troubleshooting team at OpenAI, you will be the go-to expert for both our customers and Engineering teams when addressing complex technical issues in our environment.In this role, you will design and manage operational processes to monitor our top strategic customers and lead a 24/7 response team. Collaborating closely with our Infrastructure and Engineering teams, you will ensure that our customers enjoy the best possible experience at scale. Engaging directly with our most strategic customers, you will be instrumental in the success of the most innovative, disruptive, and large-scale AI solutions developed using the OpenAI API platform.This position is characterized by low volume but high complexity.This role is based in San Francisco, CA, with a hybrid work model requiring three days in the office each week. We also offer relocation assistance to new employees.Key ResponsibilitiesServe as one of the leading technical and troubleshooting experts for our API platform at OpenAI, acting as the final line of defense before escalation to the core Engineering team.Proactively seek and implement strategies to enhance support operations through automation and advancements in AI technologies, playing a role in shaping the future of technical support in an AI-driven landscape.Set up and utilize advanced monitoring and alerting workflows to detect customer-impacting issues in real time.Collaborate with engineering teams to contribute to reliability reviews and preparation for new features, launches, or strategic customer requirements.

About Our TeamAt OpenAI, our AI Success Engineer team collaborates with the most forward-thinking organizations to convert groundbreaking AI advancements into tangible business outcomes. We support our clients from their initial deployment through to extensive enterprise integration. Our contributions encompass technical integration and enablement, workflow innovation, and ongoing program and product execution.Our clientele includes dynamic digital startups as well as major global corporations, government entities, and educational institutions. Each engagement provides a chance to influence how AI transforms work, enhances productivity, and drives innovation. This position is pivotal to our mission.Role OverviewAs an AI Success Engineer, you will be the primary point of contact for OpenAI's key customers post-sale. Your responsibilities will include enhancing account health and adoption, ensuring technical readiness, identifying new applications, and delivering measurable value using OpenAI's rapidly evolving platform.This position requires a blend of technical expertise, program management, customer advisory, and product influence. You will closely collaborate with customer teams to map workflows, lead configuration efforts, supervise deployment strategies, and guide customers toward impactful use cases that demonstrate the full potential of our platform.Collaboration with Sales, Solutions Architecture, Product, and Research teams will be essential to provide a seamless and successful experience for customers at every interaction. Success in this role entails accelerating adoption rates, deepening customer activation, guiding strategic use cases into production, and helping customers achieve measurable business results.Your Responsibilities Include:Overseeing post-sale technical success, adoption, and value realization across a diverse customer portfolio, leveraging customer insights, product signals, and business impact to determine priority engagement areas.Serving as a trusted advisor regarding deployment health, adoption strategies, and value realization for ChatGPT, API, Codex, and related capabilities.Analyzing logs, telemetry, usage patterns, and customer feedback to diagnose issues, form hypotheses, and provide actionable recommendations on latency, reliability, model selection, prompting, cost efficiency, and rollout preparedness.Leading targeted interventions for critical moments such as launches, risk signals, escalations, renewal preparation, and high-potential expansion opportunities.Translating customer objectives into practical, effective strategies.

About the Foundations Retrieval Team The Foundations Research group at OpenAI explores new approaches that could shape artificial intelligence for years to come. The team focuses on improving the science and data behind model training and scaling, especially for future advanced models. Areas of focus include data utilization, scaling laws, optimization strategies, model architectures, and efficiency improvements. Within Foundations, the Search team builds agentic search solutions. This group works closely with others to design interfaces between models and the core search stack, serving, indexing, and retrieval, so model intent leads to reliable, real-world results. The team develops large-scale systems to transform and index massive information sources, enabling models to reason over global knowledge. Close collaboration with researchers helps move new modeling ideas into production quickly, changing how intelligent systems discover and synthesize information at scale. Role Overview OpenAI is hiring a Software Engineer with expertise in retrieval system development and scalability for its San Francisco office. This role involves working with researchers and engineers to build infrastructure that lets models access the right information when needed. Responsibilities include designing and operating indexing systems, retrieval pipelines, and serving layers. Work in this role will directly improve retrieval capabilities across OpenAI’s research and products, with a strong influence on system performance, reliability, and scalability. What You’ll Do Develop and scale retrieval infrastructure, including indexing, serving, and query execution. Build low-latency, high-throughput systems for real-time model interactions. Work with research teams to bring embedding and retrieval methods into production. Support dense, sparse, and hybrid retrieval pipelines. Maintain system performance, reliability, and observability at scale. Collaborate with Pretraining, Inference, and Product teams to deliver end-to-end retrieval solutions. Help develop model-system interfaces for agentic workflows. Who We’re Looking For Experience building and scaling distributed systems. Background in developing high-performance, low-latency systems. Hands-on work with indexing and retrieval techniques. Familiarity with hybrid retrieval systems. Comfort working collaboratively across multiple teams.

OpenAI’s creative team shapes how artificial intelligence is seen and understood. Working alongside the latest advancements in AI, the group turns complex concepts into stories that resonate with people. Their projects range from large-scale campaigns and product launches to films, always placing human experience at the center. Team members who enjoy building narratives from scratch and exchanging new ideas thrive here. Role overview The Creative Copywriter will join OpenAI’s in-house creative team in San Francisco. This position plays a key role in defining and evolving the company’s voice at a pivotal moment. The copywriter works closely with design, product, and communications partners to craft copy for campaigns, launches, and cultural milestones. This job combines strategic thinking with strong writing skills. The copywriter helps make advanced technology feel accessible and relevant through clear, engaging language. Success in this role means understanding how words shape experience and making technical subjects understandable for a wide audience. Collaboration is central to the team’s process. OpenAI values curiosity, open dialogue, and kindness. The team encourages sharing and refining ideas together, balancing craft with decisiveness. This role is based in San Francisco, and relocation assistance is available for those moving to the area. What you will do Lead storytelling for brand campaigns, product launches, and integrated creative projects. Own narrative direction for major initiatives and creative workstreams. Translate OpenAI’s products and features into approachable, emotionally resonant stories. Develop concepts for campaigns, launch messaging, frameworks, and story arcs that align with brand strategy. Create content for launch events, product pages, social media, CRM, web, onboarding, and lifecycle communications. Establish scalable voice systems to maintain consistency across all channels.

About the TeamJoin the Applied team at OpenAI, where we are dedicated to responsibly deploying groundbreaking technology. Our products, including ChatGPT, Sora, and the OpenAI API, are transforming industries by offering advanced capabilities such as GPT-5 and a robust suite of multimodal features spanning text, image, audio, and video. We manage extensive platform infrastructure and large-scale inference systems that cater to our global user base. As we continue to innovate, our influence in the tech world expands.Our clients are leveraging our APIs to fuel rapid business growth, unlocking previously unimaginable product functionalities. With offerings like ChatGPT and Sora, we showcase the potential of our technology across diverse media experiences. As we enhance these capabilities, we remain committed to ethical practices, prioritizing responsible deployment over unregulated expansion.As a member of the Applied Engineering team, the Ads Monetization group within Financial Engineering focuses on developing core systems that manage the financial aspects of ChatGPT Ads. These systems are designed for low-latency, high scale, and exceptional reliability, all while ensuring accuracy, auditability, and transparency in financial operations. This role integrates ad delivery, data engineering, and financial systems.Key Responsibilities:Design and implement the foundational monetization systems for ChatGPT Ads.Create and manage the core services and pipelines that facilitate ads monetization from event capture and validation to pricing, metering, and generating billable outputs.Establish and maintain the definitive source of truth for ads monetization data, including schemas, data models, and invariants to ensure consistency, transparency, and auditability.Oversee accuracy and reconciliation: align production outputs with invoicing and finance requirements, develop controls and monitoring systems, and address discrepancies through investigative efforts.Engage in full-stack development to create comprehensive billing solutions for our ChatGPT and API clients.Collaborate effectively with various stakeholders, including Ads Engineering, Data Science, Product, Finance, and Go-To-Market teams, as well as fellow engineers.Ideal Candidate Qualifications:At least 5 years of professional software engineering experience.Proficiency in designing scalable software systems with a focus on reliability and accuracy.Strong collaborative skills to work effectively in a cross-functional team environment.Experience with financial systems and data engineering principles is a plus.

About the TeamThe ChatGPT Enterprise team at OpenAI operates within the B2B Applications organization, dedicated to tailoring ChatGPT for large-scale business applications. Our mission is to create an effortless experience that allows users to access the same product for personal and professional use, while addressing the specific needs of enterprises, including robust security protocols, administrative controls, regulatory compliance (e.g., HIPAA/FINRA), and geographic data residency requirements. Our roadmap encompasses three primary workstreams: enterprise controls, user engagement & activation, and tailored company-specific products (e.g., Company Knowledge).About the RoleWe are seeking talented full stack engineers to enhance the product experience for ChatGPT, ensuring it becomes an essential tool for teams. This position emphasizes user benefit and activation: crafting collaborative experiences, onboarding methods, and engagement strategies that empower employees to discover and utilize advanced functionalities, such as agents and customized GPT-like workflows.In this role, you will:Develop comprehensive features across frontend, backend-for-frontend, and service layers to enhance team collaboration and work sharing within ChatGPT.Design and implement activation and engagement systems (e.g., product hooks, discovery interfaces, and user rollout processes) to increase adoption among various user groups within an organization.Collaborate cross-functionally with engineers focused on enterprise controls (security, permissions, compliance, data residency) and company knowledge/search to ensure features are launched with appropriate safeguards and enterprise readiness.Work closely with adjacent teams (including API and agent initiatives) to seamlessly integrate agent functionalities into the ChatGPT user interface, ensuring a native, secure, and scalable experience for business applications.

Join Our Innovative TeamAt OpenAI, we are on a mission to develop safe artificial general intelligence (AGI) that will benefit all of humanity. To accomplish this goal, we need to attract and collaborate with the most talented individuals across the globe, pushing the limits of what is possible.About the RoleAs a Technical Sourcer for Research, your primary focus will be to identify and engage leading AI researchers and scientists who are at the forefront of machine learning and artificial intelligence advancements. You will play a key role in driving sourcing strategies, enhancing outreach efforts, and fostering long-term relationships with top-tier talent from both academia and industry to meet the hiring needs of our Research teams.You will work on a variety of technical and research-centric roles, mapping emerging fields, pinpointing leading contributors, and actively engaging with experts in their respective areas. Collaborating closely with recruiters, hiring managers, and research leaders, you will help build strong candidate pipelines and continuously refine sourcing strategies to support the growth and scalability of our research teams.Your Responsibilities:Execute highly targeted searches that yield precise candidate profiles.Design and implement engaging outreach strategies to connect with even the most passive candidates and cultivate long-term relationships with priority targets.Develop innovative methods to uncover non-traditional, research-adjacent, and emerging talent.Collaborate closely with hiring managers to craft tailored sourcing strategies and provide market insights.Employ a highly organized, data-driven approach to candidate tracking and analysis of funnel metrics.Represent OpenAI at conferences and events, engaging with potential candidates.What We're Looking For:Proven experience in sourcing specialized Engineering and/or AI talent across a range of highly technical domains.

About the RoleJoin our dynamic team as a Product Designer in People Innovation Labs at OpenAI. This engineering group is dedicated to revolutionizing talent acquisition and retention while empowering everyone to excel in their work.Our mission ranges from redefining recruitment processes to enhancing workplace culture through innovative systems and products. By integrating OpenAI's advanced models and fundamental principles into our workflows, we deliver a competitive advantage to our People Team. Our initiatives include pioneering projects like OpenHouse, our internal knowledge hub, alongside AI-driven automation and scalable recruitment tools. We are shaping the future of work at OpenAI, establishing a framework for AI to enhance productivity, culture, and innovation.In this position, you will work closely with Product and Engineering teams to ensure our efforts yield measurable business results.Your Responsibilities:Shape the design and product strategy for internal People products at OpenAI.Develop and launch high-quality products and enhancements, from initial concepts to refined prototypes.Collaborate with engineering, product management, AI research, and design colleagues to define both long-term vision and immediate goals.Conduct user research to gain insights into user needs and improve our products.Contribute to the ongoing evolution of our design system.Foster our design culture and support team growth.Ideal Candidate:Possesses 4+ years of experience delivering large-scale software products.Demonstrates a portfolio that highlights exceptional UX, UI, and interaction design skills with a commitment to quality.Enjoys unraveling complex interaction design challenges.Exhibits strong communication and storytelling capabilities.Thrives in ambiguous situations, transforming challenges into clear visions.Is enthusiastic about immersing in the AI research process to define the design and functionality of AI-first products.