About the job
Fastly is dedicated to enhancing connectivity for individuals by delivering exceptional digital experiences. Our cutting-edge edge cloud platform empowers customers to rapidly and securely create remarkable applications by processing, serving, and safeguarding their data as close to the end-users as possible , right at the edge of the Internet. Designed to leverage the modern internet, our platform is programmable and supports agile software development methodologies. We are proud to serve renowned organizations worldwide, including GitHub, Yelp, Paramount, and JetBlue.
Join us in our mission to foster a more trustworthy Internet.
Posting Open Date: 3/10/2026
Anticipated Posting Close Date*: 5/10/2026
*Job posting may close early due to the volume of applicants.
Mission Control Engineer (MCE)
As part of the Fastly Edge Cloud Platform, our Mission Control Program (MCP) plays a pivotal role in ensuring operational excellence and customer satisfaction.
In the role of Mission Control Engineer, you will be responsible for maintaining service quality, converting extensive monitoring data into precise, actionable insights to preemptively address potential issues that could affect our strategic accounts and high-profile digital partners. You will not only respond to incidents but also drive problem management and continuous improvement initiatives to ensure our platform's resilience for organizations in our Performance and Focus Centers. In the event of significant platform disruptions, you will advocate for these accounts, collaborating with incident commanders to ensure that mitigation strategies prioritize the stability of unique traffic patterns. Working closely with various engineering teams focused on network delivery and compute services, you will provide proactive troubleshooting, coordinate maintenance, and lead contributing factor analyses necessary to manage complex traffic effectively.
