Join the Delphi Team!At Delphi, we are revolutionizing knowledge sharing through the creation of interactive digital minds that engage in meaningful conversations, provide learning opportunities, and offer guidance.Unlike traditional static profiles and endless feeds, Delphi presents a dynamic, interactive identity layer that embodies your voice, perspectives, and insights. This allows others to experience your thought process rather than just reading about it.We are committed to making Delphi accessible to everyone, enabling anyone to establish a digital mind as a constant presence that can respond to inquiries on your behalf.Our mission is ambitious:To make human wisdom abundant, personalized, and easy to discover.To preserve legacies, unveil opportunities, and amplify brilliance across generations.To ensure Delphi serves as everyone’s living profile that showcases their knowledge.We are proud to be trusted and appreciated by some of the brightest minds globally, from Simon Sinek to Arnold Schwarzenegger (interact with them here). Our growth has been remarkable, tripling our revenue, user base, and interactions in the last six months solely through word-of-mouth. We are poised to accelerate further.Our investors include prominent names like Sequoia Capital, Founders Fund, Abstract Ventures, and many founders from successful companies such as Lyft, Zoom, and DoorDash. Our team comprises successful founders and builders from industry giants like Apple, Spotify, and Substack.Discover more about Delphi and this role by connecting with the CEO's digital mind here

Join the Revolution at Delphi!At Delphi, we are transforming the way knowledge is shared by introducing a groundbreaking medium for human interaction: interactive digital minds that engage, educate, and guide users.Unlike the static profiles and endless feeds of the internet, Delphi offers a dynamic, interactive layer of identity that encapsulates your voice, insights, and reasoning in every conversation—allowing people to experience your thought process.Our goal is to democratize access to Delphi, enabling anyone to create a digital mind that serves as an always-on profile, answering questions on your behalf.Our mission is audacious:To make human wisdom abundant, personalized, and easily discoverable.To preserve legacies, unlock opportunities, and amplify brilliance across generations.To position Delphi as everyone's living profile that showcases your knowledge.We are honored to be trusted by thousands of brilliant minds, including Simon Sinek and Arnold Schwarzenegger (interact with them here). In the past six months, we have tripled our revenue, user base, and interactions organically through word-of-mouth, and we are set to accelerate this growth.Our investors include notable names such as Sequoia Capital, Founders Fund, and Michael Ovitz, among others. Our team comprises founders with successful exits and top-tier builders from Apple, Spotify, and Substack.Discover more about Delphi and this role by connecting with the CEO’s digital mind here

Join Delphi as a Product Designer!Delphi is on a mission to revolutionize the way knowledge is shared, crafting an innovative medium for human interaction: interactive digital minds that engage, educate, and guide users in meaningful conversations.In contrast to traditional static profiles and endless feeds, Delphi offers a vibrant, interactive identity layer. This platform encapsulates your voice, perspective, and judgment, allowing others to experience your thought process rather than just reading about you.We're making Delphi accessible for everyone, empowering individuals to create their own digital minds that serve as perpetual profiles capable of answering questions on their behalf.Our bold mission includes:Ensuring that human wisdom is abundant, personalized, and easily discoverable.Preserving legacies, unlocking opportunities, and scaling brilliance across generations.Transforming Delphi into everyone's living profile that showcases knowledge.We enjoy the trust and admiration of thousands of brilliant minds, from Simon Sinek to Arnold Schwarzenegger (interact with them here). In the past six months, we've tripled our revenue, user base, and interactions organically through word of mouth. Our growth trajectory is set to accelerate even further.With backing from esteemed investors like Sequoia Capital, Founders Fund, and more, our team comprises successful founders and builders from industry giants such as Apple, Spotify, and Substack.Discover more about Delphi and this opportunity by calling the CEO’s digital mind here

Join Delphi: Pioneering Interactive CommunicationAt Delphi, we're on a mission to revolutionize the way knowledge is shared. We’re developing a groundbreaking platform that introduces interactive digital minds, enabling rich human communication where users can engage, learn, and be guided.Gone are the days of static profiles and monotonous feeds. Delphi offers a dynamic, interactive identity that embodies your voice, perspective, and decision-making process in every interaction. With us, people don’t just read about you; they experience your thinking.Our goal is to democratize access to Delphi, allowing anyone to create a digital mind, serving as an always-on profile that can respond on your behalf.Our ambitious mission includes:Making human wisdom abundant, personalized, and easily discoverable.Preserving legacies, opening new opportunities, and amplifying brilliance across generations.Transforming Delphi into a living profile that illustrates what you know.Trusted by an array of renowned thinkers, including Simon Sinek and Arnold Schwarzenegger, we've seen a threefold increase in revenue, users, and interactions in just six months, all achieved organically through word-of-mouth. Our growth trajectory is set to accelerate even further.Delphi's esteemed investors comprise Sequoia Capital, Founders Fund, Abstract Ventures, Michael Ovitz, Gokul Rajaram, Olivia Wilde, and numerous founders from notable companies like Lyft, Zoom, and DoorDash. Our team is a blend of successful founders and innovators hailing from Apple, Spotify, Substack, and beyond.Discover more about Delphi and this role by connecting with the CEO's digital mind here

Join Delphi as a Forward Deployed EngineerAt Delphi, we are revolutionizing the way knowledge is shared by introducing a groundbreaking medium for human interaction: interactive digital minds that individuals can engage with, learn from, and draw guidance from.While the internet has provided us with static profiles and endless scrolling feeds, Delphi offers a transformative experience: a dynamic, interactive layer of identity that embodies your voice, insights, and reasoning in every conversation. Engage with others not just through reading, but by experiencing your thought process.We are on a mission to democratize access to Delphi, enabling anyone to create a digital mind that serves as a perpetual profile capable of answering inquiries on your behalf.Our ambitious goals include:Making human wisdom abundant, personalized, and easily discoverable.Preserving legacies, unlocking opportunities, and amplifying brilliance across generations.Positioning Delphi as everyone’s living profile to showcase their knowledge.Our platform is trusted by thousands of the world's most brilliant minds, from Simon Sinek to Arnold Schwarzenegger (interact with them here). We have experienced a threefold increase in revenue, users, and interactions in the last six months, all organically through word-of-mouth. Our goal is to accelerate our growth from here.Delphi has backing from prominent investors, including Sequoia Capital, Founders Fund, Abstract Ventures, and notable figures like Michael Ovitz and Olivia Wilde, alongside founders from Lyft, Zoom, and DoorDash. Our team comprises successful founders and builders from industry giants like Apple, Spotify, and Substack.Discover more about Delphi and this role by connecting with the CEO’s digital mind hereYour Responsibilities:Take ownership of all revenue-facing aspects at Delphi, ensuring our highest-value customers achieve success.Design, launch, and maintain enterprise features such as embeds, SSO, API integrations, and CRM connectors.Serve as the connective tissue between engineering and the enterprise side of our business, knowing when to collaborate and when to independently address issues.Develop new features for our enterprise division, including API capabilities and monetization tools.

Join Udemy and shape the future of learning!Udemy is an innovative, AI-driven skills acceleration platform designed to empower individuals and teams in their growth journeys. Our approach is personalized, practical, and aimed at creating real-world impact.Our mission is straightforward: to transform lives through learning. Your contributions will enable people globally to acquire skills, whether they are embarking on new ventures or advancing their careers to stay ahead.With over 80 million learners and 17,000 businesses already utilizing Udemy, if you thrive in dynamic environments, are passionate about continuous learning, and are eager to make a significant impact, you'll fit right in.Learn more about us on our company page.Where We WorkUdemy is a global enterprise headquartered in San Francisco, with additional offices across the United States in Denver and Austin, as well as international hubs in Australia, India, Ireland, Mexico, and Türkiye. This is an in-office role requiring attendance three days a week (Tuesday, Wednesday, Thursday) with flexible arrangements on Mondays and Fridays.About Your SkillsExcellent verbal and written communication skills in English.Ability to collaborate effectively across time zones with diverse stakeholders.Strong prioritization skills and the adaptability to meet changing needs in a fast-paced environment.A problem-solving mindset coupled with a strong eagerness to learn.A passion for fostering inclusive team experiences and connections.About This RoleThe Product Design and Research team at Udemy is dedicated to creating exceptional learning experiences for over 70 million learners and 16,000 organizations worldwide. As a Design Operations Intern, you will work closely with our Senior Design Operations Manager to enhance the systems, tools, and processes that support our globally distributed product design and research team. Your role will be pivotal in driving operational excellence while nurturing a collaborative culture.

Delphi is building interactive digital minds, tools that let people engage, learn, and get guidance in ways that go beyond static profiles or endless social feeds. The platform creates a dynamic identity layer that captures a person's voice, perspective, and insights, allowing others to experience how someone thinks, not just what they say. The team’s vision is to make this technology accessible to everyone. Anyone can create a digital representation that serves as a living profile, able to answer questions and share knowledge on their behalf, even when they are not present. Our mission Make human wisdom abundant, personalized, and easy to find Preserve legacies, unlock new opportunities, and highlight brilliance across generations Position Delphi as the living profile for sharing knowledge Thousands of influential thinkers, including Simon Sinek and Arnold Schwarzenegger, already use Delphi. The platform has seen revenue, user numbers, and interactions triple in just six months, driven entirely by word of mouth. Delphi is looking to build on this momentum. Backed by investors such as Sequoia Capital, Founders Fund, Abstract Ventures, and leaders from companies like Lyft, Zoom, and DoorDash, the team includes founders with successful exits and builders from Apple, Spotify, and Substack. To learn more about Delphi or this Editorial Lead for Brand and Social Media role in San Francisco, connect with the CEO’s digital mind here. Explore Delphi’s interactive minds here.

Why Choose Delphi?At Delphi, we are transforming the landscape of knowledge sharing by developing a groundbreaking medium for human communication: interactive digital minds. These are not just profiles; they are dynamic entities that people can converse with, learn from, and receive guidance.Unlike traditional static profiles and endless feeds, Delphi offers a vibrant, interactive identity layer that embodies your voice, perspective, and judgment in every interaction. It allows individuals to experience your thought process, rather than merely reading about it.Our mission is ambitious:To make human wisdom abundant, personalized, and easily discoverable.To preserve legacies, unlock opportunities, and amplify brilliance across generations.To empower everyone to create a living profile that showcases their knowledge.We have garnered the trust and admiration of some of the brightest minds globally, including Simon Sinek and Arnold Schwarzenegger (interact with them here). Over the past six months, we've tripled our revenue, users, and interactions organically through word of mouth, and we're poised for further acceleration.Our investors include industry leaders such as Sequoia Capital and Founders Fund, as well as notable figures like Michael Ovitz and Olivia Wilde. Our team comprises successful founders and builders from renowned companies like Apple and Spotify.Discover more about Delphi and this role by engaging with the CEO’s digital mind hereThe RoleAs a Full Stack Product Engineer at Delphi, you will spearhead product initiatives that shape the way creators develop and share their digital minds. You will be responsible for crafting seamless experiences for users engaging with our platform. Your expertise will be crucial in architecting and delivering the foundational systems that drive our Mind Studio and consumer interaction experiences across our Next.js/Python/AWS stack.Key ResponsibilitiesLead Product Initiatives: Take charge of developing creator tools for the digital mind studio, and enhance text, voice, and video interaction experiences along with consumer discovery platforms from inception to launch.Design Full Stack Solutions: Create scalable systems using Next.js, Python, and AWS that ensure durability and high performance.

Join Delphi as VP of EngineeringAt Delphi, we're revolutionizing knowledge sharing by developing interactive digital minds that people can engage with, learn from, and receive guidance from.Unlike traditional static profiles and endless feeds, Delphi offers a dynamic, interactive identity layer that embodies your voice, perspective, and judgment, allowing others to experience your thought process.Our mission is bold:To make human wisdom abundant, personalized, and easily discoverable.To preserve legacies, unlock opportunities, and amplify brilliance across generations.To establish Delphi as everyone’s living profile that showcases their knowledge.Trusted by exceptional minds including Simon Sinek and Arnold Schwarzenegger, and experiencing remarkable growth—we've tripled our revenue, users, and interactions in just six months through organic word-of-mouth. Our journey is just beginning.Backed by esteemed investors such as Sequoia Capital and Founders Fund, our team comprises founders with proven success and top-tier builders from companies like Apple, Spotify, and Substack.Discover more about Delphi and this role by reaching out to the CEO’s digital mind here

About Mariana Minerals Mariana Minerals is a software-driven minerals company based in San Francisco. The team supplies essential minerals that support energy, artificial intelligence, and defense technologies. By combining deep industry experience with automation, software, and data-driven decision-making, Mariana Minerals aims to modernize the minerals supply chain. Internship Overview The Project Engineering Intern will join the Special Operations team to work on projects that directly impact mine operations. This role centers on building and deploying solutions, not just supporting ongoing work. Interns will collaborate closely with engineers and industry experts, contributing to the development of the MineOS product and exploring new technologies. What You Will Do Take ownership of a major operations project, guiding it from problem identification to execution and delivery. Build internal tools, dashboards, or lightweight applications to improve operational processes. Analyze operational data to spot inefficiencies and suggest improvements. Use AI tools such as Replit and Claude for rapid prototyping and solution deployment. Work closely with engineering and operations teams to turn practical challenges into working systems. Iterate on solutions quickly, applying feedback and deploying in real or near-real environments. Share progress, insights, and recommendations during weekly program review meetings. Location This internship is based at Mariana Minerals' San Francisco headquarters.

About CluelyAt Cluely, we are revolutionizing the way people interact with AI by providing unparalleled advantages in diverse situations. Our innovative desktop assistant leverages screen, microphone, and audio context to deliver insights and suggestions that traditional models fail to offer due to contextual limitations.Our success hinges on two key factors:1) Chatbots are not the ideal interface for multi-modal AI.2) We possess the ability to make anything go viral.About the RoleAs an Engineering Intern at Cluely, you will be immersed in a dynamic environment where our engineering team works six days a week in-person in San Francisco, dedicating 10-12 hours each day. We provide housing within a block of the office to ensure your convenience and focus.Our engineering team comprises both seasoned professionals and ambitious young talent, creating a unique blend of skills and creativity. For more insights into our team, check out this link.Ideal Candidate ProfileYou are among the top engineers globally.You are willing to invest your life in the pursuit of greatness.

Location and Team Location: San Francisco, CA (In-office) Team: Revenue/GTM Operations Employment Type: Full-Time About Granola Granola builds tools that help people think and work more effectively. What began as an AI notepad has grown into a collaborative workspace and cognitive enhancement platform. Senior leaders often introduce Granola to their organizations, and adoption quickly spreads across teams. Today, Granola supports some of the fastest-growing companies worldwide, including Vercel, Cursor, Lovable, and Decagon. Originally designed in London, Granola now serves a primarily US customer base. The San Francisco office anchors our North American go-to-market efforts. Role Overview This is Granola’s first Revenue Operations hire in San Francisco. The role shapes our go-to-market approach and builds the operational foundation for sales. Expect hands-on work: designing frameworks, managing reporting, running operational cadences, launching sales motions, and ensuring the sales team has the tools they need. Strategic input will influence how Granola approaches the market, defining target audiences, segmenting markets, and identifying the right sales motions as we grow. The Revenue Operations Lead works closely with the VP of Sales, Account Executives, and partners with the GTM Engineering team in London. This position reports to the Head of GTM Operations in London. What You Will Do Lead key GTM processes. Design, develop, and improve operational workflows. Spot areas for improvement and put new solutions in place. Partner with Sales leadership. Work with the VP of Sales to boost revenue, surface effective strategies, and recommend adjustments as needed. Define Ideal Customer Profile (ICP) and segmentation. Clarify target audiences and deliver analyses that refine our ICP, supporting both inbound and outbound sales. Oversee territory and quota planning. Collaborate with Sales leadership to design territories and set goal metrics.

At Blueground, we aim to create a sense of belonging for our guests, no matter where they choose to reside. Our mission is to provide the peace of mind, flexibility, and confidence necessary for our guests to embark on life's adventures.Since our inception in 2013, we have experienced significant growth, having successfully secured over $258 million in funding. Currently, we host guests in more than 50,000 homes across 46 cities worldwide, with ambitious plans to reach 100,000 homes in 100 cities by 2025. Our vision is embodied through our collaborative and inclusive workplace culture that nurtures opportunity for our diverse team of over 1,000 members across 17 countries.We empower our employees with the choice of how they work, whether that be full-time in one of our offices, fully remote, or within a hybrid model.Our core principles guide our operations:Guest-Centric Approach: Every decision is made with our guests in mind, inspiring us to craft exceptional experiences.Agility: We maintain a fast-paced environment, continuously innovating to stay ahead.Transparency: We foster trust through open communication at all levels.Adaptability: We embrace change, enabling us to thrive amid challenges.Ownership: We take pride in our work, ensuring excellence and impactful outcomes in every task.We are seeking an Operations Lead to join our dynamic team in San Francisco, CA. The ideal candidate will possess a keen eye for detail, a proactive attitude, and the ability to manage general maintenance tasks to keep our properties in pristine condition for our guests. This role will primarily involve supporting our Operations Team in preparing new units, ensuring existing units are guest-ready, and addressing any issues or emergencies that may arise, including guest lockouts, furniture replacements, and keeping Operations Managers informed of necessary repairs.Key Responsibilities:Collaborate with Operations Managers to ensure all properties are fully equipped and ready for guest arrivals.Act as the operational frontline for Blueground, ensuring new properties meet our standards while managing maintenance, repairs, and technology issues such as furniture assembly and WiFi troubleshooting.Perform pre-check-in and post-check-out inspections using a mobile checklist to ensure each apartment meets our high standards.

Join Our Team!8Fleet is on the lookout for an Operations Coordinator to play a crucial role in supporting our expanding fleet operations in San Francisco. As part of a dynamic and innovative logistics technology startup, you will help shape the future of urban mobility.About 8Fleet:Based in Los Angeles, 8Fleet is a pioneering technology and logistics company dedicated to creating the operational framework for both traditional and future autonomous rideshare fleets. We are in a phase of rapid growth and are looking for enthusiastic individuals who are eager to contribute to our mission and grow with us.Your Role:As an Operations Coordinator, you will be integral to our daily operations, interacting with drivers and ensuring that our fleet is maintained and ready for service. You will manage shift schedules, oversee the workflow, and ensure operational excellence in a hands-on capacity, requiring a keen eye for detail and a proactive problem-solving mindset.Key Responsibilities:Assist Drivers: Provide support and troubleshooting for drivers, including on-road coaching and performance management.Schedule Maintenance: Coordinate regular maintenance, inspections, and repairs to keep vehicles in optimal condition.Manage Inventory: Keep accurate records of keys, vehicle equipment, and supplies necessary for fleet operations.Monitor Performance Metrics: Track fuel consumption and other key indicators to enhance fleet efficiency.Ensure Compliance: Uphold safety and DOT regulations, ensuring all operations meet industry standards.Optimize Logistics: Work to improve routing and scheduling for cost-effective fleet operations.Vendor Coordination: Liaise with mechanics and repair shops for timely repairs and maintenance.Maintain Records: Ensure accurate documentation of vehicle maintenance and operational data.Assist in Fleet Strategy: Collaborate with management on vehicle purchases and replacements.

Join our dynamic marketing team at finvest as a Marketing Intern in San Francisco! This exciting summer internship offers you the chance to contribute to our growth strategies and enhance brand visibility in the fintech sector.The role has the potential to evolve into a full-time position based on performance and organizational needs.Your ResponsibilitiesAs an enthusiastic learner, you will engage in various marketing initiatives, including but not limited to:Creating and managing content for social media platformsAnalyzing marketing campaigns and deriving actionable insightsAssisting in the production of marketing materials and assetsContributing to brainstorming sessions for innovative marketing projectsConducting research on industry trends and competitor activities

About UsAt dittoai, we are revolutionizing the dating landscape for college students through our innovative platform. Within just three months, we have tripled our user base to over 120,000, supported by a $9.2 million seed funding from top-tier investors, including Google. Our mission is to create a viral product that fosters genuine connections for Gen Z on campuses, and we are only at the beginning of our journey.The OpportunityWe are on the lookout for a proactive Growth Intern who has firsthand experience in driving a consumer or social product to over 500,000 users. Your expertise in devising, executing, and fine-tuning growth strategies, particularly within the college demographic, will be pivotal in shaping our campus expansion approach and achieving remarkable user growth.What You’ll DoDesign and implement a digital-first growth strategy to propel dittoai to over 500,000 users.Create and manage engaging, viral content (UGC, short-form videos, social storytelling) that boosts signups and user interaction.Lead comprehensive digital campaigns focusing on rapid testing and optimizing performance.Discover and activate viral growth mechanisms utilizing trends, influencers, and platform-specific tactics.Develop and oversee a network of student creators and ambassadors to deliver high-impact content.Leverage data and user feedback to enhance creative content and outcomes.Organize in-person events and activations that enhance digital growth and generate engaging content.Collaborate with product and content teams to ensure compelling and campus-relevant messaging.You BringProven experience in driving growth for a consumer or social application through digital initiatives.Demonstrable success in creating or leading viral content initiatives (UGC, short-form videos).Hands-on experience managing digital campaigns and a solid understanding of platform dynamics.A keen sense for trends and the ability to translate them into impactful content.A data-driven mindset with a focus on iterative improvements.Experience in building and nurturing creator or ambassador networks.Comfortable hosting events and representing the brand in various settings.Dynamic, fast-paced, and deeply connected to Gen Z culture.

The City and County of San Francisco is hiring a Storekeeper to help manage inventory and support daily operations at its facilities. This position is based in San Francisco. Role overview The Storekeeper monitors stock levels, prepares orders, and keeps detailed records of goods received and distributed. Accuracy and attention to detail are essential for maintaining smooth supply operations across departments. Key responsibilities Track inventory and monitor stock levels Prepare and process orders for supplies and materials Maintain accurate records of items received and distributed Location This role is located in San Francisco and supports the City and County’s facilities.

About RoamRoam is an innovative Applied AI lab dedicated to the development of World Models for immersive 3D environments. We are pioneering the transition from traditional 2D pixel representations to fully interactive 3D worlds. Our initiatives encompass everything necessary for perception, reasoning, and creation within 3D spaces, with diverse applications in simulation, design, and gaming.Our primary focus is the gaming sector, where we specialize in 3D environment generation and understanding for interactive entertainment. Our cutting-edge technology empowers millions of users to create, explore, and share captivating worlds together.Much like TikTok democratized content creation, our mission is to enable everyone to transform their ideas into games without requiring any technical expertise.Since our inception earlier this year, we have achieved remarkable milestones:Onboarded over 1,000 gaming and livestream creators (each with 100K–10M followers) ready to launch Roam games, collectively reaching an audience of over 250 million fans.Assembled a dynamic team of 12 applied AI experts from leading organizations like ByteDance Seed, Nous Research, OpenCSG, and NASA, including seasoned technical founders and engineers who have successfully launched over 100 games.Secured investment from notable backers including Google DeepMind, ByteDance, Anduril, Together AI, and Polymarket, alongside prominent founders and content creators.Acquired a consumer product studio boasting over 11.5 million downloads.About the Role:In this role, you will delve into the intersection of applied AI and large-scale systems, concentrating on world generation pipelines, data-efficient training methodologies, and real-time optimization techniques. Your contributions will empower users to create, engage with, and monetize immersive games and 3D environments. Key responsibilities include:Designing and implementing game generation pipelines utilizing LLMs and advanced agentic chains.Enhancing game iteration cycles, model accuracy, and generation speed across mobile and cloud infrastructures.Scaling the product effectively.Establishing feedback loops that learn from player interactions and self-play to automatically test and enhance games in real-time.Delivering context-aware creation through multi-turn dialogues and granular parameter control.

Sieve is an AI research lab based in San Francisco, focused on large-scale video data. The team builds and maintains infrastructure capable of handling exabyte-scale video, while developing advanced methods for video understanding. Sieve also curates extensive and diverse datasets to support new approaches in video modeling. With video now accounting for a significant portion of internet traffic, the company aims to remove barriers to high-quality training data for fields like creativity, communication, gaming, AR/VR, and robotics. The company recently completed its Series A and is backed by investors including Matrix Partners, Swift Ventures, Y Combinator, and AI Grant. Sieve has worked with leading AI labs and continues to grow, generating $XXM last quarter with a small team of 15. Role overview The Software Engineering Intern at Sieve works across the stack to help build and scale data pipelines that deliver video datasets to clients. This role involves taking full ownership of projects, from sourcing and curating video data to developing machine learning filters, improving system efficiency, and building internal dashboards for quality assurance and delivery. The work directly impacts the timely delivery of high-quality data to customers. What you will do Build and scale data pipelines for delivering video datasets Source and curate video data for a range of applications Develop and refine machine learning filters to enhance data quality Improve system efficiency and reliability Create internal dashboards for quality assurance and delivery tracking Who thrives here This internship is well suited to those who enjoy solving complex technical problems, want to collaborate directly with customers at the forefront of Video AI, and seek meaningful challenges in a high-performance setting.

Join the Revolution at HarveyAt Harvey, we are fundamentally changing the landscape of legal and professional services. Our innovative blend of cutting-edge AI technology and an enterprise-level platform, coupled with our profound industry expertise, is setting new standards for how knowledge work is achieved.This is an exceptional opportunity to contribute to a transformative company poised at a pivotal moment in its growth journey. With over 1,000 clients across 60+ countries and strong backing from elite investors, we are rapidly scaling and shaping a new industry segment. The challenges are vast, the expectations are high, and the potential for personal, professional, and financial growth is unparalleled.Our team is composed of highly skilled, motivated individuals who are dedicated to our mission. We operate at a fast pace, with a strong sense of urgency, and take full ownership of the challenges we face, from initial brainstorming to long-term impact. Our close collaboration with customers—ranging from leadership to engineers—allows us to address real problems with diligence and care. If you thrive in dynamic environments, strive for excellence, and wish to influence the future of work alongside a team that continuously elevates standards, we encourage you to join us.Role OverviewWe are seeking a User Operations Manager to spearhead a dynamic, high-impact support team that is committed to delivering outstanding customer experiences. Reporting directly to the Head of User Operations, you will champion operational excellence, accountability, and ongoing improvement within our global support framework.This position requires a balance of strategic oversight and hands-on execution, ensuring our team provides timely and high-quality support to both enterprise and mid-market customers. Ideal candidates are proactive leaders who are results-driven and deeply engaged in achieving success through their teams.Your influence will be crucial in molding the systems, culture, and processes of our expanding support organization, ensuring that every customer interaction exemplifies Harvey’s dedication to speed, clarity, and excellence.Key ResponsibilitiesLead and mentor a results-oriented team of User Operations Specialists, cultivating a culture of urgency, accountability, and continuous enhancement.Establish clear performance metrics while ensuring team members meet quality and responsiveness objectives.Manage daily support operations, guaranteeing prompt resolution of customer inquiries and compliance with service level agreements (SLAs)....