Product Analytics Lead

Join Front, the innovative customer operations platform designed to tackle the complexities of B2B interactions. Our platform ensures seamless synchronization among teams, tools, and customer conversations, enabling companies to scale effectively while nurturing vital connections. Unlike others that focus solely on simple exchanges, Front excels in managing the intricate coordination and context essential for successful B2B relationships. Over 9,000 organizations, including industry leaders like Uber Freight, Navan, and Stripe, trust Front for its unique ability to power the operational framework necessary for outstanding customer-facing performance.Supported by renowned investors such as Sequoia Capital and Salesforce Ventures, Front has successfully raised $204 million from top-tier venture capital firms and esteemed individual investors, including executives from Atlassian, Okta, Qualtrics, Zoom, and PagerDuty. Our company has achieved multiple accolades as a Great Place to Work, such as being recognized in Built In's 100 Best Midsize Places to Work in SF 2025, Top Places to Work by USA Today 2025, Y Combinator's list of Top Companies in 2023, #4 on Fortune’s Best Workplaces in the Bay Area™, Inc. Magazine's 2022 Best Workplaces list, and Forbes Best Startup Employers 2022 List.We are seeking a proactive Product Analytics Lead to spearhead strategic analyses that empower Front to make informed, data-driven decisions regarding our product offerings. This pivotal role places you at the nexus of data insights and product strategy, utilizing analytics to guide impactful business and product decisions related to the adoption of essential Front features and workflows. You will concentrate on enhancing our core product experience, conducting analyses throughout the product development lifecycle, and ensuring that our initiatives align with our strategic goals.

Role overview Chime is seeking a Director of Product Analytics in San Francisco, CA. This leader will oversee a team of analysts and data scientists, shaping how data guides product decisions and strategy. The position focuses on understanding user behavior, improving product features, and supporting Chime’s goal to increase customer satisfaction. What you will do Lead, mentor, and develop a team of analysts and data scientists specializing in product analytics Promote data-informed decision making across the company Collaborate with cross-functional partners to use data insights for product strategy and execution Analyze user behaviors to uncover opportunities for product improvements Provide analytics that support efforts to enhance customer satisfaction Requirements Proven experience in analytics and product development Track record of leading teams in data-driven settings Strong ability to work with cross-functional groups Motivated to use data to shape product direction

Join Discord, a platform that connects over 200 million users each month, primarily for gaming. With more than 90% of our community engaging in gaming activities, totaling around 1.5 billion hours across numerous titles, we play a crucial role in shaping the future of gaming. Our mission is to enhance social interactions, making it seamless and enjoyable for users to communicate and connect before, during, and after their gaming experiences.Currently, we have a suite of analytics dashboards that empower our premier game developer and publisher partners to better understand their audiences and evaluate their performance on Discord. However, we lack a dedicated product owner to oversee this service comprehensively. This fragmentation leads to disjointed analytics roadmaps and insufficient investment in our most impactful tools.As the Senior Product Manager for B2B Platform Analytics, you will take full ownership of the product lifecycle: from strategy and roadmap development to stakeholder alignment and execution. Your role will involve collaborating with product, growth, marketing, and community teams at our partner studios, each with unique data needs. You will partner closely with data engineering and data science teams on pipeline architecture and instrumentation while directly engaging customers in discussions alongside Business Development and Customer Success to gather insights, advocate for features, and promote the product with our marketing team.

Role overview Chime is hiring a Director of Product Analytics in San Francisco, CA. This position leads a team dedicated to analyzing complex data and turning findings into guidance for product direction. The team’s insights help drive innovation and shape a better experience for Chime’s users. What you will do Guide and develop a team of product analysts Turn large, detailed datasets into clear recommendations that inform product decisions Work closely with product teams to set priorities and refine strategy using data Use analysis to support decisions and keep products focused on what customers need

Scribd, Inc. is known for products like Scribd®, Slideshare®, Everand™, and Fable, all designed to deepen human understanding. The company serves a global audience, aiming to move people beyond simple access to information and toward real insight and mastery. Culture and Work Style The team values authenticity and bold thinking. Employees are encouraged to speak up, participate in meaningful discussions, and adapt quickly to new challenges. Initiative and a strong focus on customer needs are central to the way work gets done. Scribd Flex gives employees flexibility in choosing how and where they work, while still expecting everyone to participate in some in-person meetings to support collaboration and company culture. Attendance at these occasional gatherings is required, no matter where employees are based. The company looks for people who demonstrate "GRIT": passion and perseverance in pursuit of long-term goals. This approach shapes the way teams set ambitious objectives, deliver results, find innovative solutions, and work together. Role Overview Scribd is evolving from a large document repository to a platform for active knowledge development. With 300 million documents and more than 250 million users each month, the company is focused on helping people move from finding information to truly understanding it. The Lead Product Analyst works closely with Product Managers, Designers, and Engineers to support this transformation. Key responsibilities include defining success metrics, identifying and reducing risks in product initiatives, and turning user behavior data into actionable product strategies. Collaboration and Impact This role sits at the intersection of product strategy, experimentation, and analytics. The Lead Product Analyst partners with teams across Product, Engineering, Design, and Machine Learning. The goal is to ensure that new features and experiences are shaped by data-driven insights and deliver real value to users, especially as the company incorporates machine learning and large language models into its products.

About FaireFaire is a transformative online wholesale marketplace that champions local businesses. We believe in the power of independent retailers, who collectively generate more revenue than giants like Walmart and Amazon. Our mission is to empower these small businesses with cutting-edge technology, data insights, and machine learning capabilities, allowing them to compete on a global scale. Imagine your favorite local boutique thriving; we connect them with the best products worldwide to enhance their offerings. By equipping independent entrepreneurs with the right tools and insights, we aim to level the playing field against e-commerce behemoths.Join Our Movement: At Faire, we are dedicated to supporting the growth of independent businesses and driving positive economic impacts in local communities. We are on the lookout for intelligent, innovative, and passionate individuals who want to contribute to the shop local movement. If you believe in the strength of community, we invite you to become a part of ours.About This RoleWe are seeking a Senior Lead of Marketing Analytics to spearhead and refine the analytics and measurement strategy for Lifecycle & CRM marketing at Faire. This pivotal role will be highly visible and impactful, serving as a key individual contributor at the intersection of Marketing, Product, Data Science, and Finance.This role transcends traditional campaign-level analytics. You will establish the analytical framework for lifecycle measurement, define success metrics across the marketing funnel, influence marketing investment decisions, and act as a trusted advisor to senior marketing and finance leaders. Your responsibilities will encompass leading complex, cross-functional projects from conceptualization through execution, analysis, and strategic recommendations.Your insights will directly shape Faire's approach to driving sustainable and efficient growth throughout our dual-sided marketplace, utilizing owned channels (email, push notifications, website, etc.) through experimental methodologies and performance attribution.

About Our TeamThe Consumer Device Service team is dedicated to enhancing the post-purchase experience for our innovative AI-driven hardware products. We collaborate with various departments including Support, Warranty, Returns, Reverse Logistics, Product Quality, Commerce, Finance, and Operations to ensure our customers enjoy a seamless ownership experience.About the PositionIn the role of Service BI / Analytics Lead, you will be instrumental in defining metrics that measure, understand, and enhance the customer journey throughout the hardware service lifecycle. This encompasses everything from onboarding and troubleshooting to warranty claims, replacements, repairs, reverse logistics, and loyalty outcomes.Your key responsibility will be to construct the analytics framework that informs decision-making within the Service team. This includes establishing metrics, developing reporting systems, forecasting service demand, modeling unit economics, and generating insights that drive improvements in customer experience and operational efficiency.We are seeking candidates who can operate at strategic and execution levels, are adept at building analytics systems from the ground up, and can translate imperfect data into actionable recommendations in a dynamic environment.This position is based in San Francisco, CA, and follows a hybrid work model with four days in the office per week. We also provide relocation assistance for new hires.Your Responsibilities Include:Defining the analytics strategy for Service, including key metrics, reporting logic, and decision frameworks across customer experience, operational performance, warranty, and cost.Creating a consolidated analytics model that encompasses Support, Warranty, Returns, Reverse Logistics, Product Quality, Commerce, and Finance.Collaborating with Data Engineering and systems teams to build the required data models, pipelines, joins, and semantic layers to support hardware service analytics.Developing reporting capabilities for returns and warranty processes, including replacement, repair, RMA, depot, reverse logistics, and finance reconciliation.Establishing a source-of-truth data repository across accounts, devices, orders, claims, logistics events, diagnostics, and support interactions.Leading forecasting efforts for total warranty return rates, warranty costs, and related operational demands using various signals and historical data.Defining and measuring service unit economics, including costs associated with shipped units, active units, contacts, and claims.

About FaireFaire is a revolutionary online wholesale marketplace that champions local commerce, believing in the strength of independent retailers. These retailers are generating more revenue globally than giants like Walmart and Amazon, yet they remain small compared to these corporate titans. At Faire, we harness technology, data, and machine learning to bridge the gap between these vibrant entrepreneurs and the best products from around the world. Our mission is to empower local businesses with the right tools and insights, leveling the playing field against big box and e-commerce competitors.By nurturing the growth of independent businesses, Faire is creating a positive economic impact in communities worldwide. We are on the lookout for innovative, resourceful, and passionate individuals to join us in our quest to revolutionize local shopping. If you share our belief in the power of community, we invite you to be a part of ours.About the RoleAre you enthusiastic about leveraging data and AI to redefine product features for small and medium businesses (SMBs)? If this resonates with you, we want to connect! We are seeking a technical leader to collaborate with Data Scientists, Product Analysts, and Software Engineers to enhance product launches and roadmaps. You will be instrumental in designing and developing data capabilities that drive insights and inform decision-making. This role will put you at the forefront of utilizing AI to enhance productivity and transform analytical engineering processes—streamlining data pipeline development, optimizing data consumption workflows, and automating routine analytical tasks. Your contributions will have a direct impact on company growth and user satisfaction. Join our team of top-tier professionals, work with one of the richest datasets available, and see your efforts translate into real-world applications for SMBs.Join us and contribute to a culture that values data-driven innovation and excellence.

Join Front, the cutting-edge AI-driven customer service platform designed for seamless collaboration. Our innovative workspace integrates essential support channels, enabling teams to work together on requests, automate tedious tasks, and provide exceptional customer experiences throughout their journey. With our adaptable workflows, AI capabilities, and customer insights, we empower organizations to prioritize their customers every single day. Trusted by over 9,000 leading companies globally, including CultureAmp, HootSuite, and Y Combinator, Front is at the forefront of delivering outstanding service at scale.Supported by Sequoia Capital and Salesforce Ventures, we have successfully raised $204M from top-tier venture capital firms and influential investors, including executives from Atlassian, Okta, Qualtrics, Zoom, and PagerDuty. Front has been recognized as a premier workplace, earning accolades such as Built In's 100 Best Midsize Places to Work in SF 2025, Top Places to Work by USA Today 2025, Y Combinator's Top Companies in 2023, #4 on Fortune’s Best Workplaces in the Bay Area™, Inc. Magazine's 2022 Best Workplaces list, and Forbes Best Startup Employers 2022 List.We are seeking a strategic and analytical leader to fill the role of Head of Product Analytics. In this pivotal position, you will shape our product analytics strategy and enhance data-driven decision-making across the organization. Collaborating closely with leaders in Product, Design, and Engineering, you will take ownership of the analytics roadmap, expand our team and operational framework in both San Francisco and Paris, and develop systems that enable Front to deliver high-quality product innovations swiftly and effectively.Your Responsibilities:Provide strategic insights that inform Front's product strategy by synthesizing product usage data, experimentation results, and market trends into actionable recommendations.Lead the development of comprehensive analytics frameworks that support product decision-making and drive continuous improvement.Collaborate with cross-functional teams to define key performance indicators and ensure alignment with business objectives.Mentor and develop the analytics team, fostering a culture of innovation and excellence.

Join Hebbia's Innovation JourneyAt Hebbia, we are revolutionizing the financial landscape with our cutting-edge AI platform tailored for investors and bankers. Our technology not only generates alpha but also propels upside for our clients.Founded in 2020 by industry visionaries George Sivulka, with backing from notable figures like Peter Thiel and Andreessen Horowitz, Hebbia is at the forefront of driving data-driven investment decisions for renowned firms including BlackRock, KKR, and Carlyle. Our flagship product, Matrix, is trusted across the globe to manage over $30 trillion in assets, delivering unparalleled accuracy and transparency in AI-driven analysis.We empower finance professionals by uncovering insights that would otherwise remain hidden, accelerating decision-making processes with precision and speed. At Hebbia, we are not just another tool; we are the competitive advantage that enhances performance and market leadership.

Join Anchorage Digital in shaping the future of institutional crypto engagement through our advanced digital asset platform.As a pioneer in the crypto space, Anchorage Digital empowers institutions to seamlessly navigate digital assets with comprehensive services including custody, staking, trading, governance, and a robust security framework. Home to Anchorage Digital Bank N.A., the first federally chartered crypto bank in the United States, we proudly extend our services through Anchorage Digital Singapore, Porto by Anchorage Digital, and various innovative offerings.Supported by prestigious investors like Andreessen Horowitz, GIC, Goldman Sachs, KKR, and Visa, we have achieved a Series D valuation of over $3 billion since our inception in 2017 in San Francisco. With additional offices in New York, Porto, Singapore, and Sioux Falls, we invite you to discover more at anchorage.com, or connect with us on X @Anchorage and LinkedIn.The Global Analytics team harnesses quantitative and technological expertise to equip the firm with cutting-edge models, tools, and analytical resources. We are on the lookout for a Capital Analytics Lead to drive our business initiatives across banking and market regulatory landscapes.This pivotal role encompasses comprehensive ownership of capital, margin, liquidity, and counterparty risk analytics, directly influencing product design, settlement frameworks, regulatory interactions, and strategic growth initiatives. Due to the expansive and sensitive nature of this responsibility, the position demands exceptional quantitative judgment, a strong understanding of regulatory frameworks, and the aptitude to distill complex analytics into actionable insights for executive leadership.We have established the Factors of Growth & Impact to assist our team members in effectively measuring their impact and articulating their development through coaching, feedback, and the enriching experiences gained while mastering their roles.

Join Scale AI’s Finance Analytics and Systems team as a proactive team member dedicated to crafting and enhancing internal tools and AI agents designed to automate workflows within finance and accounting. In this dynamic role, you will collaborate closely with stakeholders across business finance, corporate finance, and accounting to gain insights into their workflows, enabling you to develop systems that facilitate quicker turnaround times with enhanced accuracy. Your responsibilities will include designing data models, prototyping internal tools, and implementing agent-driven workflows utilizing our internal data infrastructure, system integration tools, Scale’s proprietary AI platform, and innovative AI tools. We seek an individual who thrives on tackling complex challenges, is passionate about building systems from the ground up, and excels at translating vague business needs into scalable technical solutions, all while maintaining a strong focus on detail and a thorough approach to validating results.

At Lyft, we are driven by our mission to connect people and provide essential services that enhance mobility. We strive to foster an inclusive workplace where every team member feels valued and has the opportunity to flourish. The Marketplace Team at Lyft plays a pivotal role in driving business growth and achieving our key objectives related to marketplace and performance metrics. Within this team, the Decisions & Insights group focuses on diagnosing our marketplace’s most pressing challenges and identifying opportunities. We are searching for an Analytics Lead who can conduct in-depth analyses of business and product performance and present key findings to senior leadership. The ideal candidate will possess exceptional analytical skills, strong communication abilities, and a proactive approach to managing their projects.

Join Adyen as the Head of Product Analytics for Customer Experience, where you will lead our analytics team to enhance the user journey through data-driven insights. You will collaborate with product managers and engineers to optimize customer experiences, leveraging analytics tools to make informed decisions that drive business growth.In this pivotal role, you will be responsible for developing and executing analytical strategies that improve product offerings and customer satisfaction. You will also mentor a team of analysts, fostering a culture of innovation and excellence.

Join Ironclad, a pioneering company at the forefront of digital contracting, as a Staff Data Scientist specializing in Product Analytics. In this role, you will leverage data to inform product decisions, enhance user experience, and drive strategic initiatives.You will collaborate with cross-functional teams to develop data-driven insights and recommendations that will shape the future of our product offerings. Your analytical skills will be crucial in interpreting complex data sets, identifying trends, and uncovering opportunities for innovation.

Be Part of the E-Commerce Revolution with Whatnot!Whatnot stands as the largest live shopping platform in North America and Europe, where users can buy, sell, and explore the items they cherish. We are transforming the e-commerce landscape by merging community, shopping, and entertainment into a unique marketplace tailored for you. As a remote co-located team, our culture thrives on innovation, firmly grounded in our core values. With operational hubs across the US, UK, Germany, Ireland, and Poland, we are collaboratively shaping the future of online marketplaces.Whether it's fashion, beauty, electronics, or collectibles like trading cards and comic books, our live auctions cater to diverse interests.And we’re just at the beginning! As one of the fastest-growing marketplaces, we seek audacious, innovative problem solvers across all departments. Stay updated with Whatnot’s latest developments through our news and engineering blogs, and join us in empowering individuals to transform their passions into businesses and connect communities through commerce. Role OverviewAs Whatnot continues its rapid expansion, data plays a pivotal role in influencing our product strategy and enhancing the user experience for both buyers and sellers. We are in search of a Product Data Scientist who will closely collaborate with Product, Engineering, Design, and Operations teams to extract insights, spearhead experimentation, and support data-driven decision-making across the organization.In this position, you will: Generate Insights & Shape Product DirectionEstablish and take ownership of the KPIs that gauge product vitality, user engagement, and marketplace success.Examine user behavior, product usage trends, and marketplace dynamics to pinpoint opportunities and guide product priorities.Convert intricate data into actionable insights for product and leadership teams. Drive Experimentation & MeasurementCollaborate with product managers and engineers to design, execute, and assess A/B tests and feature launches.Create frameworks for causal inference, impact evaluation, and long-term product assessment.Develop scalable methodologies for performance tracking and reporting.

About FaireFaire is an innovative online wholesale marketplace that champions local businesses. Our vision is that independent retailers worldwide can thrive, generating more revenue collectively than giants like Walmart and Amazon. We harness the power of technology, data, and machine learning to connect a vibrant community of entrepreneurs. Imagine your favorite local boutique — we empower them to discover the finest products globally to stock their shelves. With the right tools and insights, we strive to ensure that small businesses can effectively compete with big box retailers and e-commerce behemoths.By fostering the growth of independent businesses, Faire is making a positive economic impact in local communities around the world. We’re seeking intelligent, resourceful, and passionate individuals to join us in propelling the shop local movement. If you have a strong belief in community, we invite you to become part of ours.About this RoleWe are in search of a Senior Lead of Strategy & Analytics to enhance our product decision-making processes. In this pivotal role, you will leverage a unique blend of analytical rigor, strategic insight, and execution capabilities to drive business growth. At Faire, you will lead mission-critical projects from inception to conclusion, collaborating cross-functionally with teams in Product, Data Science, Engineering, Design, and Finance to shape our strategic roadmap through insightful analysis and actionable recommendations.This position is ideal for someone eager to work as a high-impact individual contributor within a dynamic, collaborative, and data-centric environment, providing opportunities to engage with a diverse range of functions.

Be Part of the E-Commerce Revolution with Whatnot!Whatnot stands as the largest live shopping platform across North America and Europe, where you can buy, sell, and explore the products you love. We're transforming the e-commerce landscape by integrating community, shopping, and entertainment into a unique experience tailored just for you. As a part of our remote co-located team, we thrive on innovation while being grounded in our core values. With offices in the US, UK, Germany, Ireland, and Poland, we are collaboratively crafting the future of online marketplaces.From fashion and beauty to electronics and collectibles such as trading cards, comic books, and even live plants, our live auctions cater to diverse interests.And this is just the beginning! As one of the fastest-growing marketplaces, we seek adventurous, innovative problem solvers across all sectors. Stay updated with Whatnot through our news and engineering blogs, and join us in empowering individuals to transform their passions into thriving businesses while fostering connections through commerce. Your RoleAs Whatnot continues to expand rapidly, data plays a crucial role in shaping our product strategy and crafting exceptional, high-performance experiences for both buyers and sellers. We are in search of a Product Data Scientist who will collaborate closely with Product, Engineering, Design, and Operations teams to generate insights, drive experimentation, and influence decision-making throughout the organization.In this pivotal role, you will: Discover Insights & Influence Product StrategyDefine and manage the KPIs that gauge product health, user engagement, and marketplace performance.Examine user behavior, product usage patterns, and marketplace trends to pinpoint opportunities and guide product priorities.Convert complex data into practical recommendations for product and leadership teams. Foster Experimentation & EvaluationCollaborate with product managers and engineers to design, execute, and assess A/B tests and feature launches.Create frameworks for causal inference, impact assessment, and long-term product evaluation.Develop scalable methodologies for data analysis and reporting.

Join our dynamic team at Laurel as a Senior Data Scientist specializing in Product Analytics. In this pivotal role, you will leverage your analytical expertise to drive data-informed decisions that enhance our product offerings. You will collaborate closely with cross-functional teams, utilizing advanced statistical methods and predictive modeling techniques to derive actionable insights from complex data sets.Key responsibilities include conducting thorough analyses, developing predictive models, and translating data findings into strategic recommendations. You will have the opportunity to impact product development directly while working in a fast-paced and innovative environment.

Join Lyft as an Analytics Lead specializing in Safety and Customer Care. In this vital role, you will be responsible for leveraging data analytics to enhance the safety features of our platform and improve customer care operations. You'll work closely with cross-functional teams to identify key insights and drive data-informed decisions that contribute to the overall user experience.Your expertise will help shape our strategies, optimize processes, and ensure that our customers feel safe and supported while using our services.