Product Manager, Premium Subscriptions

About Our TeamThe ChatGPT Growth team is dedicated to empowering millions of users globally to discover, adopt, and continuously derive value from ChatGPT. We engage throughout the entire customer journey, focusing on acquisition, activation, and monetization.Within the Growth division, the Premium team specifically concentrates on our consumer subscription …

Role overview This Product Manager position focuses on Lyft’s Premium Modes in San Francisco. The role involves improving and expanding premium transportation services, with a strong emphasis on elevating the rider experience. Collaboration with teams across the company is central, as the Product Manager works to understand market needs and guide product direction. What you will do Partner with engineering, design, and operations to identify and prioritize enhancements for premium service offerings Shape product strategies using market research and customer feedback Lead the development and launch of new features and service improvements Maintain a consistently high experience for premium riders

Founded in 2007, Airbnb has transformed the way people travel, creating a platform that connects over 5 million hosts with more than 2 billion guests in nearly every country. Our hosts offer extraordinary accommodations and unique experiences, allowing guests to immerse themselves in local cultures authentically.Join Our Community:We are on the lookout for a passionate and proactive individual to become a vital part of our Customer Service team as a Premium Support Specialist. The right candidate will embody hospitality, analytical thinking, and a strong commitment to exceptional service delivery.Your Impact:As a Premium Support Specialist, you will be at the forefront of our service operations, directly engaging with customers and collaborating with internal teams. Your primary responsibility will include providing comprehensive support to key community members, particularly within the Luxury segment. You will manage cases from start to finish, ensuring thorough resolutions while building lasting relationships. Proficiency in both English and French is a must, alongside robust problem-solving skills and a customer-centric approach. Adaptability and resourcefulness are essential in our dynamic environment, where you may need to handle pressure gracefully while maintaining professionalism and discretion. Flexibility is key, as duties may evolve based on organizational needs.Your Daily Responsibilities:The following responsibilities are indicative and may evolve:Complex Case Management: Deliver exemplary service to every community case.

About Strava Strava brings together a global community of over 180 million athletes across more than 185 countries. The platform goes beyond tracking workouts, it's a place where people support each other in building habits, achieving goals, and celebrating milestones. Strava welcomes anyone passionate about movement, whether cycling, running, swimming, or another sport. Learn more about Strava subscriptions. The company’s mission is to inspire people to live their most active lives, believing that movement connects and motivates individuals everywhere. Role Overview: Senior Server Engineer II, Subscriptions This position sits within the Subscriptions Team, which focuses on the systems behind Strava’s web and mobile payments and subscription experience. The team manages backend infrastructure, supports lifecycle experiments to grow the subscriber base, and collaborates closely with both finance and marketing. Their work enables other engineers to deliver a strong experience for subscribers. This is a hybrid role based in San Francisco. On-site presence is required three days per week. What You Will Do Design, build, and maintain backend services for Strava’s subscription and payments platform, working with technologies such as Ruby, Java, Scala, Python, Go, MySQL, Redis, Cassandra, Kafka, Kubernetes, and Docker. Develop and optimize APIs that connect with client applications, improving the subscription and payment journey for athletes. Work closely with product managers, designers, and client-side engineers to ensure technical solutions meet business needs. Help shape the technical direction of payments and subscriptions in partnership with the Engineering Manager. Mentor engineers on the team, encouraging a culture of learning and technical growth. Ensure reliability, scalability, and performance of services, while balancing technical debt with new feature development. What We’re Looking For More than 7 years of professional software development experience. Proficiency in several programming languages, including Ruby, Java, Scala, Python, and Go. Hands-on experience with databases such as MySQL, Redis, Cassandra, and with message brokers like Kafka. Solid understanding of container orchestration and deployment tools, including Kubernetes and Docker. Strong team collaboration skills and a track record of working effectively with others. Experience mentoring junior engineers and leading technical discussions.

About Our Dynamic TeamJoin the Growth team at OpenAI, where we are dedicated to amplifying the reach and impact of our innovative AI products, including ChatGPT. Our mission is to optimize user acquisition, subscriptions, and engagement, ensuring millions of users experience lasting value from our offerings.In this role, you will collaborate cross-functionally with Product, Data Science, Design, and Marketing teams to develop growth-oriented features, enhance conversion funnels, personalize user experiences, and drive significant business outcomes. Through data analysis, experimentation, and AI-powered insights, we strive to create engaging and scalable user journeys.Key Responsibilities:Lead and grow a high-impact engineering team focused on initiatives that drive growth.Boost user growth and subscriptions by enhancing sign-up processes, onboarding experiences, and subscription models.Enhance user retention and engagement through the development of features that improve user experience and personalization.Conduct data-driven experiments (A/B testing, pricing strategies, referral programs) to refine key growth metrics.Work collaboratively with Product, Marketing, Design, and Data Science teams to align on growth strategies.Utilize AI insights to craft personalized user experiences that enhance conversion rates and lifetime value.Ensure engineering solutions are scalable and performant to support growth initiatives.

About Scribd Inc.:Scribd Inc. (pronounced “scribbed”) is driven by a mission to ignite human curiosity. We invite you to join our innovative team as we craft a universe of stories and knowledge, democratizing the exchange of ideas and empowering collective expertise through our diverse range of products, including Everand, Scribd, Slideshare, and Fable.This job opening reflects our commitment to bringing talented individuals into our organization.At Scribd, we foster a culture that encourages authenticity and boldness, where open debates lead to committed actions. Every team member is empowered to prioritize customer needs and drive meaningful change.We value a balance between individual flexibility and community connection. Our Scribd Flex initiative allows employees to collaborate with their managers to choose a work style that best suits their needs, emphasizing the importance of intentional in-person interactions to foster collaboration and culture. Thus, occasional in-person attendance is required for all Scribd Inc. employees, regardless of their location.We seek new team members who embody “GRIT.” Defined as the union of passion and perseverance toward long-term goals, GRIT is a principle that inspires our employees to unlock their potential. We look for individuals who can set and achieve Goals, deliver Results, contribute Innovative solutions, and foster a positive impact on the broader Team through collaboration and attitude.About the Data & Analytics TeamThe Data & Analytics team is dedicated to ensuring that the entire organization comprehends business performance and trends, equipping all teams to make data-driven decisions.Our Growth organization is focused on driving sustainable growth for our subscribers and users within the Scribd ecosystem, including Scribd, Everand, Slideshare, and Fable. Our efforts aim to enhance user discovery, onboarding, engagement, and retention across our products, with a strong emphasis on data quality, measurement, and experimentation.

Shape the Future of E-Commerce with Whatnot!At Whatnot, we are proud to be the leading live shopping platform across North America and Europe, where you can buy, sell, and explore the things that resonate with you. We are revolutionizing the e-commerce landscape by merging community, shopping, and entertainment into a unique experience tailored just for you. As a remote co-located team, our work is driven by innovation and rooted in our core values. With operational hubs in the US, UK, Germany, Ireland, and Poland, we are crafting the future of online marketplaces together.Our live auctions cater to a diverse audience, featuring a wide spectrum of products ranging from fashion and beauty to electronics, collectibles like trading cards, comic books, and even live plants.And this is just the beginning! As one of the fastest-growing marketplaces, we are on the lookout for innovative and ambitious problem solvers across all areas. Stay updated with the latest Whatnot developments on our news and engineering blogs, and join us in empowering individuals to transform their passions into thriving businesses while connecting communities through commerce. Role OverviewWe are seeking insightful and seasoned Product Managers to steer the strategy, vision, and execution of essential initiatives across our marketplace. Your responsibilities will span from enhancing selling formats and inventory management systems to developing advertising and promotional tools, ultimately scaling our core platform.We are looking for PMs who thrive on collaboration, working closely with engineers, designers, and operators to tackle significant challenges for our users and community.Ideal candidates will possess a strong product intuition, a passion for development, and a commitment to crafting simple yet impactful experiences that enhance Whatnot daily. Responsibilities include:Lead the product roadmap and strategy for a designated area, balancing immediate and long-term objectives.Collaborate cross-functionally with engineering, design, data science, and operations teams to bring innovative features and systems to fruition.Convert complex challenges into clear requirements and deliver high-quality user experiences.Develop product metrics and experimentation frameworks to measure performance and user impact effectively.

ABOUT BASETENBaseten is at the forefront of artificial intelligence, providing mission-critical inference solutions for leading AI innovators such as Cursor, Notion, OpenEvidence, Abridge, Clay, Gamma, and Writer. With a unique combination of cutting-edge AI research, adaptable infrastructure, and streamlined developer tools, we empower companies to seamlessly deploy advanced models in production. Having recently secured our $300M Series E funding from prominent investors like BOND, IVP, Spark Capital, Greylock, and Conviction, we are experiencing rapid growth. Join us in building the platform that engineers trust to deliver AI products effectively.THE ROLEAs a Core Product Manager at Baseten, you will play a pivotal role in shaping the core developer experience on our platform, which is vital for how users construct, deploy, and manage their AI applications. You will be responsible for steering the roadmap for user-facing APIs, SDKs, UI workflows, and integration surfaces, transforming complex machine learning infrastructure into a fluid and intuitive product. Your contributions will significantly influence daily interactions with Baseten, ensuring the platform is not only powerful but also a pleasure to use.EXAMPLE INITIATIVESChains for multi-component workflowsAsynchronous inferenceModel APIs for frontier modelsModel training built for production inferenceRESPONSIBILITIESLead the roadmap for Baseten’s core product offerings, including APIs, UI, and developer workflowsCollaborate closely with design and engineering teams to create elegant and user-friendly developer experiencesEngage with customers to gain deep insights into their challenges and define solutions that streamline AI deploymentSpearhead new product launches while enhancing onboarding, observability, and management processesContinuously gather and analyze user feedback to iterate on product features and improve overall user satisfaction

As a Senior Product Manager for Contractor Products at Gusto, you will play a pivotal role in shaping and executing our product strategy. You will be responsible for leading cross-functional teams to develop innovative solutions that meet the needs of our contractor clients. Your expertise will guide product development from conception through launch, ensuring alignment with business objectives and customer expectations.

Join our innovative team at lambda as an External Product Manager. In this pivotal role, you will spearhead the development and execution of product strategies that align with our business goals. Collaborate closely with cross-functional teams to identify market opportunities and enhance customer experiences.

Join headway as a Staff Product Manager, where you will play a pivotal role in shaping our product strategy and ensuring the delivery of innovative solutions that meet our users' needs. In this position, you will lead cross-functional teams, drive product development from concept to launch, and collaborate closely with stakeholders to define product vision and roadmap.

Join Calendly as a Staff Product Manager for Innovative New Products, where you will lead the charge in developing and enhancing our portfolio of new products. As part of a dynamic and collaborative team, you will harness your expertise to drive product strategy, design, and execution, ensuring we meet the ever-evolving needs of our users.You will engage with cross-functional teams and stakeholders, utilizing data-driven insights to inform product decisions and prioritization. Your role will be pivotal in shaping how we deliver value to our customers, making a tangible impact on our business growth.

Join rocknroll1 as a Product Manager, where you will lead the development and execution of innovative product strategies that drive success and growth. We are seeking a dynamic individual who is passionate about product development and is excited to shape the future of our offerings.As a Product Manager, you will collaborate closely with cross-functional teams to define product vision, gather requirements, and prioritize features. Your expertise will ensure that our products not only meet market needs but also exceed customer expectations.

Join our dynamic Application team as a Senior Product Manager, where you will collaborate closely with leaders across engineering, marketing, sales, and customer success to create a premier analytics product. Reporting to the Head of Product, you will play a pivotal role in guiding a groundbreaking product from its early stages to successful market launch. Our mission is to revolutionize the way organizations understand and utilize people data. We are committed to our core values: (1) Excellent communication; (2) Transparency in operations; (3) Providing leverage rather than mere optimization; (4) Making a meaningful impact every day; and (5) Upholding integrity and trust in all our endeavors.

About AirwallexAirwallex is the premier unified payments and financial platform designed specifically for global enterprises. With our unique blend of proprietary technology and innovative software solutions, we empower over 200,000 businesses across the globe—such as Brex, Rippling, Navan, Qantas, and SHEIN—to seamlessly manage their business accounts, payments, spending, and treasury operations while tapping into embedded finance on a global scale.Founded in Melbourne, our team comprises over 2,000 of the most skilled and innovative professionals in technology, spread across 26 offices worldwide. With a valuation of US$8 billion and support from leading investors such as T. Rowe Price, Visa, Mastercard, Robinhood Ventures, Sequoia, Salesforce Ventures, DST Global, and Lone Pine Capital, Airwallex is at the forefront of creating the global payments and financial platform of the future. If you're ready to embark on the most ambitious project of your career, come join us.

Join Lever as an Associate Product Manager, where your role will be pivotal in shaping user-centered products. You will engage directly with users, gaining insights and fostering collaboration across various teams to achieve strategic objectives. In this position, you will cultivate a profound understanding and empathy for our users, enabling you to prioritize projects effectively while articulating their value and purpose to both internal stakeholders and customers.

Join Flexport as a Senior Product Manager and lead the development of innovative solutions that drive our business forward. You will collaborate with cross-functional teams to define product vision, strategy, and roadmap, ensuring alignment with our overall business goals. Your expertise will help shape the future of logistics and supply chain management.

About Nooks.ai:At Nooks, we are revolutionizing the sales landscape with our innovative AI Sales Assistant Platform (ASAP). Our technology automates tedious tasks, allowing sales representatives to concentrate on the essential human elements of selling, ultimately driving greater sales pipeline success. Trusted by thousands of sales professionals, Nooks has consistently enabled teams to exceed their quotas, saving our clients countless hours of manual labor and generating hundreds of millions in pipeline revenue. Our solutions are favored by esteemed companies, including Hubspot, Rippling, and Toast, among many others.With over $70 million raised from prominent venture capital firms, including Kleiner Perkins—marking its first sales-tech investment in over a decade—Nooks is poised for exponential growth. Having already achieved 4x and 3x increases in annual recurring revenue (ARR) over the past two years, we are on track to triple our growth once again this year.To explore more about Nooks, visit Nooks.ai.

About ConsoleAt Console, we are pioneering the future of IT support through advanced AI agents integrated directly within Slack. Our technology simplifies tasks such as password resets and onboarding, enabling teams to concentrate on what truly matters.Supported by renowned investors including Thrive Capital (notable backers of OpenAI, Stripe, and GitHub), SV Angel, and prominent startup founders like Jack Altman, we empower businesses such as Webflow, Ramp, and Cursor to automate up to 70% of their IT requests.We find ourselves at a critical juncture with strong product-market fit and a vast market opportunity. Join us as we shape the next generation of internal automation.The RoleAs a Senior Product Manager at Console, you will take the lead in defining and delivering exceptional products that please our customers and drive our success. Having established product-market fit in IT support automation, we are now looking for visionary product leaders to help us realize our ambition of creating the ultimate operating system for operations teams. In this foundational role, you will collaborate closely with design, engineering, and our co-founders to sculpt our product strategy and roadmap, influencing the very nature of product development at Console.What You'll DoOversee the complete product lifecycle for designated product areas.Gain deep insights into customer needs and market dynamics.Tackle complex product challenges that necessitate innovation across AI, UX, marketing, and business strategies.Contribute to shaping the product culture at Console and redefine the product development landscape in the AI era.This position is based in San Francisco, CA, with a strong emphasis on in-person collaboration. We also provide relocation support for new team members.About You5+ years of product management experience, particularly in launching and scaling technical products. A background as a founder or experience with B2B SaaS products is advantageous.A robust technical background, with a proven record of collaborating cross-functionally with engineering teams to deliver technical solutions.A curious mindset with a passion for growth. You are excited about the rapid advancements in technology, AI, and software development.An eye for quality – you have strong opinions on software design and pay meticulous attention to detail.A natural leader with the ability to foster trust among colleagues, development teams, customers, and partners.Versatile and adaptable, capable of wearing multiple hats as needed in a dynamic environment.

About Scribd:At Scribd Inc. (pronounced “scribbed”), we are on a mission to ignite human curiosity and foster a world rich in stories and knowledge. We invite you to join our innovative team as we democratize the sharing of ideas and empower collective expertise through our diverse suite of products: Everand, Scribd, Slideshare, and Fable. This job posting highlights an approved, open position within our organization.We pride ourselves on cultivating a workplace culture where authenticity and boldness thrive; we encourage open discussions and commitment as we embrace the unexpected, empowering every team member to take initiative while keeping the customer at the forefront of our mission.Our approach to workplace structure emphasizes a harmonious blend of individual flexibility and community engagement. Through our flexible work initiative, Scribd Flex, employees collaborate with their managers to select a work style that best accommodates their personal needs. A cornerstone of Scribd Flex is our commitment to intentional in-person interactions that strengthen collaboration, culture, and connection. Therefore, all Scribd employees, regardless of location, are required to attend occasional in-person gatherings.What do we seek in our new team members? At Scribd, we value “GRIT.” This concept embodies the fusion of passion and perseverance towards achieving long-term goals. Inspired by this potential, we expect our employees to adopt a GRIT-ty mindset in their work. In practical terms, GRIT stands for the ability to set and accomplish Goals, deliver Results, propose Innovative solutions, and positively affect the overall Team through collaboration and a constructive attitude.About the Team and RoleScribd is transitioning from being one of the largest document libraries in the world to a dynamic platform for active knowledge creation. With an extensive collection of 300 million user-contributed documents and over 250 million monthly visitors, our next phase will focus on helping users transform their experience from merely locating source material to cultivating profound, actionable knowledge. As a Senior Product Manager, you will spearhead this transformative journey, harnessing machine learning and large language models to develop seamless, reliable, and trustworthy workflows.Collaboration will be essential as you work closely with Design, Engineering, and Machine Learning teams to realize this vision.