Program Manager - Vehicle Recovery Standards, Processes, & Quality

Waymo, a pioneering name in autonomous driving technology, strives to become the world’s most trusted driver. Originating from the Google Self-Driving Car Project in 2009, Waymo has dedicated itself to developing the Waymo Driver—The World’s Most Experienced Driver™—which enhances mobility access and aims to save thousands of lives lost to traffic incidents.…

Waymo is at the forefront of autonomous driving technology, aspiring to become the most trusted driver in the world. Originating from the Google Self-Driving Car Project in 2009, Waymo has dedicated itself to developing the Waymo Driver—The World's Most Experienced Driver™—to enhance mobility access and save lives lost to traffic accidents. Our technology powers a fully autonomous ride-hail service and is adaptable to various vehicle platforms and applications. With over ten million rider-only trips and an extensive experience of driving autonomously across 100 million miles on public roads, Waymo is shaping the future of transportation across 15+ U.S. states.Waymo Operations is committed to delivering the Waymo Driver globally. Our diverse team is building and scaling the world’s first leading autonomous fleet and operational platform. From component sourcing to customer management, we create and deliver value through the strategic deployment of the Waymo Driver. At Waymo, we foster a collaborative culture, celebrating the unique backgrounds and perspectives of our team members. We encourage all employees to contribute their ideas to enhance our service to the communities we operate in.In this hybrid role, you will report directly to the Head of Ride Hail Operations.Your Responsibilities:Lead the Vehicle Recovery Program: Oversee the development and governance of the vehicle recovery program, establishing standardized processes, operational frameworks, and performance expectations across all markets.Define Recovery Standards & Processes: Develop recovery protocols, operational procedures, and quality requirements to ensure that vehicle recovery activities are conducted safely, consistently, and efficiently.Manage Domestic Recovery Operations: Supervise the creation and performance of recovery capabilities within domestic markets, ensuring that recovery networks, response times, and operational processes bolster fleet reliability.Develop International Recovery Strategies: Spearhead the design and implementation of recovery strategies for international markets, ensuring scalability in diverse regulatory and operational environments.Establish Towing Network & Pay-Per-Dispatch Capabilities: Create and manage scalable recovery models that support our operational goals.

As a Program Manager in Quality at mercor, you will play a pivotal role in enhancing our quality assurance processes. You will lead cross-functional teams to ensure compliance with industry standards and drive initiatives that elevate product quality. Your expertise will be vital in executing strategic projects aimed at continuous improvement.

Why Choose Harvey?At Harvey, we are revolutionizing the landscape of legal and professional services. Our approach is not just incremental; we are innovating comprehensively. By harnessing advanced agentic AI, a robust enterprise platform, and extensive industry expertise, we are transforming the future of critical knowledge work.This is an extraordinary opportunity to contribute to a generational company at a pivotal moment in its journey. With over 1,000 customers across more than 58 countries, exceptional product-market alignment, and the backing of esteemed investors, we are rapidly scaling and creating a new category in real-time. The challenges are ambitious, the standards are high, and the potential for growth — personally, professionally, and financially — is unparalleled.Our team is intelligent, driven, and passionately committed to our mission. We operate swiftly, with intensity, and take true ownership of the challenges we face — from initial ideation to long-lasting results. We engage closely with our customers, from leadership to engineering, working collaboratively to resolve real issues with urgency and care. If you flourish in uncertainty, strive for excellence, and aspire to help shape the future of work alongside colleagues who elevate the standard, we welcome you to join us in building something exceptional.At Harvey, we are scripting the future of professional services today — and we’re just getting started.Role OverviewWe are in search of a Technical Program Manager, Quality and Reliability to lead cross-functional initiatives aimed at enhancing quality, reliability, and operational excellence at Harvey. You will be the key steward of Harvey’s product quality, collaborating closely with Engineering, Product, and Operations teams to identify and rectify critical gaps in test coverage, release safety, incident management, and system observability. You will uncover reliability risks and work with Platform teams to implement broad improvements, focusing on establishing repeatable and scalable reliability frameworks as Harvey experiences hyper-growth.Your ResponsibilitiesOversee end-to-end release management, ensuring timely, high-quality product launches through seamless coordination across all teams in a dynamic environment.Introduce and uphold change safety standards, including risk assessments, rollback procedures, feature flags, and bug bashes to minimize regressions and customer impact.Drive horizontal reliability initiatives aimed at enhancing test coverage, observability, and incident response preparedness.Establish, track, and report on reliability metrics (e.g., change failure rate, MTTR, SLI), propelling a culture of continuous improvement.

Role overview The Manager of AV Program Management at Lyft, based in San Francisco, CA, leads autonomous vehicle projects from initial planning to final execution. This position is responsible for guiding project timelines, collaborating with teams throughout the company, and keeping AV initiatives on track. What you will do Manage schedules and key milestones for autonomous vehicle programs Coordinate with cross-functional teams to ensure alignment on goals and resources Support the delivery of AV projects, helping them reach successful completion Provide leadership that shapes the direction of Lyft’s autonomous vehicle initiatives

Join Us in Combating the Escalating Wildfire Threat with Cutting-Edge AI and IoT SolutionsAbout UsThe Challenge: In fire response, every second counts. Climate change is intensifying wildfires, resulting in prolonged seasons, drier vegetation, and stronger winds. As a result, new ignitions spread rapidly, endangering more communities. Currently, most wildfires are reported by onlookers through 911, leading to delays in detection, location verification, and the dispatching of emergency services. Fire authorities urgently need improved methods for prompt detection, confirmation, and precise location of fires to mitigate the risk of small sparks evolving into catastrophic blazes.About Pano AI: We are a dynamic, 150+ member hybrid-remote startup based in San Francisco, recognized as a leader in early wildfire detection and intelligence. Our mission is to empower fire professionals with rapid, safe responses through optimal equipment, timely information, and enhanced coordination, enabling them to extinguish new ignitions before they escalate. Pano AI integrates advanced hardware, software, and artificial intelligence into a user-friendly web-based platform. By utilizing a network of ultra-high-definition, 360-degree cameras positioned at elevated locations, alongside satellite and other data sources, we provide real-time insights into threats within a geographic area, delivering immediate, actionable intelligence.Pano AI has been recognized by TIME as one of the 100 Most Influential Companies of 2025, listed by MIT Technology Review as one of the top 15 climate tech companies to watch in 2024, and highlighted by Fast Company as one of the Top 10 most innovative companies in AI for 2023. Our work has been featured in major publications such as the Wall Street Journal and Bloomberg.

Join Waymo as a Technical Program Manager in Systems Engineering, where you'll lead cross-functional teams to drive innovative projects in autonomous vehicle technology. Your expertise in project management and systems engineering will be pivotal in ensuring our engineering programs are executed on time and within scope.As a key member of our team, you will facilitate collaboration between engineering, product management, and operations to deliver cutting-edge solutions aimed at revolutionizing transportation. Your role involves defining project scopes, managing timelines, and ensuring adherence to budget constraints, all while maintaining a high standard of quality.

Join Waymo, a leader in autonomous vehicle technology, as a Fleet Campaigns Program Manager. In this role, you will oversee and optimize campaigns that enhance the efficiency and performance of our fleet operations. You will collaborate with cross-functional teams to ensure that our vehicles are deployed strategically while maintaining the highest standards of safety and customer satisfaction.

Astranis Space Technologies Corp. is at the forefront of satellite innovation, crafting advanced satellites designed for high orbits that extend humanity's reach into the cosmos. Our satellites deliver dedicated and secure communications networks to a diverse clientele, including large enterprises, sovereign governments, and the U.S. military. With five satellites successfully in orbit and numerous launches on the horizon, we are addressing a backlog of over $1 billion in commercial contracts.As a trusted partner in satellite communications, we cater to clients with rigorous demands for reliability, data security, network visibility, and tailored solutions. Backed by over $750 million in funding from leading investors such as Andreessen Horowitz, Blackrock, and Fidelity, our team of 450 engineers and entrepreneurs operates from a 153,000 sq. ft. state-of-the-art headquarters in Northern California.Technical Program Manager, USG ProgramsAs a Technical Program Manager focused on U.S. Government programs, you will be pivotal in steering the execution of Astranis's satellite initiatives from initial concept to final delivery. Reporting directly to the Director of USG Programs, you will be responsible for program outcomes related to schedule, budget, risk management, and customer engagement. This role demands a combination of programmatic leadership and technical expertise, engaging in hands-on problem solving while maintaining strategic oversight. You will conduct trade studies to enhance mission system architectures, facilitate coordination across spacecraft and ground segments, and ensure all technical, contractual, and mission requirements are fulfilled. Additionally, you will help refine and scale our USG program execution frameworks and cross-functional processes as our portfolio grows.Key ResponsibilitiesOversee government-related program execution from inception to completion, encompassing small internal R&D projects to comprehensive multi-spacecraft missions.Establish, manage, and communicate program schedules, budgets, and resource allocations to guarantee successful project delivery.Lead the risk management process, including documentation, tracking of mitigation strategies, and approval of risk closures.Ensure that programs meet all technical and programmatic specifications by monitoring and reporting key performance indicators.Conduct regular internal and external program reviews, emphasizing schedule trends, risks, and progress against significant milestones.Act as the primary liaison for government programs, leading design reviews, reporting, and milestone readiness assessments.Collaborate with engineering, operations, and mission assurance teams to ensure alignment on requirements, interfaces, and design development.

The City and County of San Francisco is hiring a Disaster Recovery and Resilience Specialist to help safeguard the city’s technology systems. This position plays a key role in preparing for emergencies and ensuring that essential technology services remain available during disruptions. Key responsibilities Create and maintain disaster recovery plans for city technology infrastructure Assist in keeping technology services operational during emergency situations Encourage and support preparedness and resilience efforts within city departments Location This role is based in San Francisco.

Lyft is building new ways to connect and serve communities. The company values diversity, inclusion, and the growth of every team member. Role Overview As Business Development Manager for Autonomous Vehicles, work at the intersection of technology and transportation in San Francisco, CA. The shift to autonomous vehicles is a major focus for Lyft. This role shapes how Lyft partners with leading AV providers, from technology startups to OEMs and fleet operators. What You Will Do Develop and launch new partnerships with autonomous vehicle companies Build and manage a pipeline of business opportunities in the AV space Collaborate across teams to support AV partners throughout the value chain Help define Lyft’s strategy as a marketplace and operational partner for AV providers Work Environment Expect a collaborative setting where new ideas are encouraged. The pace is quick, and innovation drives decisions. This position has a direct impact on the future of Lyft’s AV partnerships.

Lyft is building partnerships to support the future of autonomous vehicles. The company aims to be the top marketplace and operational partner for leading AV providers, technology companies, OEMs, and fleet operators. This work sits at the center of Lyft’s growth strategy as autonomous vehicles become a larger part of mobility. Role overview The Senior Manager of Autonomous Vehicle Partnerships will lead efforts to develop and strengthen relationships with AV partners. This role shapes how Lyft collaborates with technology providers, manufacturers, and fleet operators, working to create commercial value for all parties. Success means creating partnerships that help both Lyft and its partners grow and succeed together. What you will do Build and manage strategic relationships with AV companies, OEMs, and fleet operators Represent Lyft as a key partner throughout the AV value chain Work across teams to support AV integration and operations on the Lyft platform Identify new partnership opportunities and negotiate agreements that benefit both Lyft and AV partners Foster collaboration and communication between internal teams and external partners Location This position is based in San Francisco, CA.

Role overview Decagon seeks a Technical Program Manager based in San Francisco to coordinate work across multiple teams and deliver new technical solutions. This position guides projects from initial planning through completion, ensuring schedules stay on track and technical milestones are achieved. What you will do Lead cross-functional teams to meet project goals Track project progress and adjust plans when necessary Share updates and collect feedback from stakeholders Clarify and verify technical requirements throughout each project Help advance Decagon’s strategic programs through strong program management

About UsTwitch is the largest live streaming platform globally, fostering vibrant communities around gaming, entertainment, music, sports, cooking, and more. Every day, thousands of communities unite to share their passions.We are dedicated to community collaboration. Our team members are enthusiastic about teamwork, innovation, and problem-solving. If you’re passionate about empowering live communities, we invite you to explore our initiatives on LinkedIn, X, and our Blog. Don’t forget to check out our Interviewing Guide to prepare for our hiring process.

Join Waymo as a Global Process Manager, where you will play a pivotal role in enhancing our support operations across multiple locations. You will be responsible for optimizing processes, ensuring quality control, and implementing best practices within our support teams. Your strategic insight will help streamline operations, improve customer satisfaction, and contribute to the overall success of our mission to make transportation safer and more accessible.

Scale AI is seeking a dedicated Quality Lead to guarantee exceptional data quality across our innovative Generative AI initiatives. In this pivotal role, you'll collaborate closely with Scale's Delivery teams to streamline the Quality Team's operations, ensuring that our clients receive only the highest standard of data. Your Responsibilities:Lead and nurture teams of quality control auditors to achieve excellence.Work in partnership with delivery teams to analyze and enhance customer requirements.Manage daily operations, including workload distribution and reporting insights.Implement and maintain scalable best practices to enhance performance.Initiate projects aimed at boosting quality, efficiency, and customer satisfaction.

Waymo is at the forefront of autonomous driving technology, dedicated to becoming the world's most trusted driver. Originating from the Google Self-Driving Car Project in 2009, our focus has been on developing the Waymo Driver—The World’s Most Experienced Driver™—aimed at enhancing mobility access and significantly reducing traffic-related fatalities. The Waymo Driver is the backbone of our fully autonomous ride-hailing service and can be adapted for various vehicle platforms and applications. With over ten million rider-only trips and a remarkable experience of over 100 million miles driven autonomously on public roads, alongside extensive simulation across more than 15 U.S. states, we are poised for the future.Waymo’s Technical Program Managers are pivotal in executing our roadmap through strategic cross-functional planning, clarity, and proactive risk management. We thrive in navigating complex technical and operational challenges without predefined guidelines, acting with thoughtful urgency to drive meaningful conversations and outcomes. Our team collaborates intimately with all facets of Waymo to structure, oversee, and propel the work necessary for real-world deployments of the Waymo Driver across diverse platforms and regions.This position follows a hybrid work model and reports directly to the Director of Technical Program Management.Your Responsibilities:Lead the management of international expansion programs, establishing strong and scalable frameworks to introduce Waymo in new countries.Advance the new market framework to support future growth into additional regions.Own and drive critical cross-functional activities necessary for market entry and launch in new countries, focusing on vehicle, software, regulatory, compliance, policy, external engagement, and partner readiness.Coordinate deliverables across both internal and external teams, optimizing workflows and processes as necessary.Proactively identify and mitigate business-critical risks and dependencies.Keep stakeholders informed and aligned, representing programs to senior leadership and escalating issues as needed to eliminate obstacles.Your Qualifications:Over 10 years of experience managing intricate cross-functional programs.Proven track record in driving international expansion initiatives with a comprehensive understanding of market-entry functions (e.g., Product, Engineering, Legal, External Engagement).Exceptional leadership capabilities, with strong communication skills and the ability to inspire and align teams.

Why join usAt Brex, we are at the forefront of the AI-powered spending revolution. Our platform integrates corporate cards, banking, and global payments with intuitive software for travel and expenses, empowering businesses to manage their spending confidently. We proudly serve tens of thousands of clients, from innovative startups to established enterprises like DoorDash, Flexport, and Compass, helping them to take control of their finances, reduce costs, and enhance operational efficiency on a global scale.Joining Brex means pushing your boundaries, questioning norms, and collaborating with some of the most talented individuals in the industry. We are dedicated to fostering a diverse and inclusive workplace, where your potential is limited only by your imagination. We provide the tools, resources, and support necessary for you to advance your career.AI at BrexOur AI Engineering team is transforming financial management by embedding intelligent, autonomous systems into the Brex platform. We create AI agents capable of not just providing insights but also making decisions, optimizing spending, and managing workflows in real-time. By integrating proprietary financial data with our product and platform infrastructure, we simplify complex financial operations into seamless automated experiences, setting a new benchmark for modern financial practices.What you’ll doIn your role as an Engineering Program Manager, you will spearhead coordination across engineering, product, infrastructure, security, legal, and finance teams as we develop AI-driven products. You will be responsible for managing cross-functional execution of our AI initiatives, ensuring that complex, multi-team projects are delivered effectively.Your mission will be to clarify ambiguity, organize workflows across various teams, and ensure accountability. You will translate strategic goals into structured plans with precise objectives, timelines, and decision documentation. Your role will also involve unblocking stalled initiatives, escalating issues when needed, and ensuring that teams adhere to their commitments—all while allowing our senior engineers to focus on their core work without the distraction of program management.If you thrive in dynamic environments and are passionate about enforcing operational excellence while driving projects to completion, this position is perfect for you.Where you’ll workThis position is based in our San Francisco office, which operates in a hybrid model, combining the collaborative energy of in-person work with the flexibility of remote options.

Netradyne is at the forefront of innovation, utilizing Computer Vision and Edge Computing to transform the transportation landscape. As a leading provider of fleet safety solutions, our rapid growth—over 4x year on year—marks us as a key player in disruptive technologies. We are expanding our team and seek dynamic, ambitious individuals who are eager to contribute to our success.POSITION SUMMARY:The Business Process Manager (BPM) plays a pivotal role in enhancing enterprise-wide processes and system transformations across various value streams, including Go-To-Market, Finance, Operations, Partner, and Support. This position is integral to the Global Business Process team within the COO organization, acting as a crucial link between business stakeholders and the Business Systems Group (BSG).The BPM standardizes communication, addresses conflicting requirements, and encourages productive interactions among business and technical teams. By leveraging data-driven insights and a deep understanding of enabling technologies, you will spearhead substantial business process improvement initiatives. This role is responsible for leading discovery efforts, documenting high-level solution approaches and business requirements, and ensuring business readiness through User Acceptance Testing (UAT), training, and enablement.Reporting to the Sr. Manager, Business Process, you will also support the development and ongoing enhancement of business process architecture for various operational domains, including Sales, Customer Success, Cloud Engineering, Supply Chain, Logistics, and Support. This involves conducting gap analyses, designing future-state processes using industry-standard frameworks, and improving the quality of requirements through standardized documentation and prioritization. You will lead cross-functional initiatives to guarantee timely delivery, mitigate risks, enhance user adoption, and align with organizational objectives.The ideal candidate possesses strong analytical, facilitation, and leadership skills, with an ability to influence stakeholders effectively in a fast-paced environment.This position is based in our San Francisco office and requires in-office attendance on Monday, Wednesday, and Thursday.

Join DoorDash as a Manager of Technical Program Management where you will play a pivotal role in shaping the foundational elements of our technology initiatives. Your leadership will be crucial in guiding cross-functional teams, ensuring projects align with our strategic goals, and driving innovation within our technical landscape.In this role, you will oversee the planning, execution, and delivery of technical projects, while fostering collaboration across various departments. Your expertise will help us navigate challenges and enhance our operational efficiency, ultimately contributing to our mission of connecting customers with the best local restaurants.