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Join Unity Technologies as a Senior Communications Manager specializing in Advertising. In this pivotal role, you will lead transformative communication strategies to enhance our advertising initiatives. Your expertise will help shape narratives that resonate with our audience, driving engagement and brand loyalty.
Join Unity Technologies as a Senior Communications Manager specializing in Advertising. In this pivotal role, you will lead transformative communication strategies to enhance our advertising initiatives. Your expertise will help shape narratives that resonate with our audience, driving engagement and brand loyalty.
monks is looking for a Senior Advertising Manager, Commerce, to lead advertising strategy and campaign execution for commerce-focused initiatives. This position is fully remote, with a preference for candidates based in San Francisco or open to working remotely. Role overview This role centers on setting the direction for advertising efforts that drive brand growth and customer engagement within the commerce sector. Collaboration with teams across the company is key to ensuring advertising aligns with broader business objectives. Data-driven decision making plays a central part in campaign optimization and performance improvement. What you will do Develop and guide the strategic vision for commerce advertising initiatives. Oversee campaign execution to support brand growth and deepen customer relationships. Partner with cross-functional teams to ensure advertising supports company goals. Leverage data and insights to enhance campaign results across multiple channels. Requirements Proven experience managing advertising campaigns, especially in commerce or related areas. Creative problem-solving skills and the ability to develop compelling campaign concepts. Strong analytical skills to interpret data and inform advertising strategy. Comfort working collaboratively with cross-functional teams.
Full-time|$232K/yr - $261K/yr|Remote|San Francisco Bay Area or Remote (U.S.)
Join Discord, a platform that captivates over 200 million users monthly, where gaming is at the heart of our community. With over 90% of users engaged in gaming, they collectively spend a staggering 1.5 billion hours playing thousands of unique titles each month. As we shape the future of gaming communication, we are committed to enhancing the experience of connecting with friends before, during, and after gameplay.As the Senior Manager of Advertising, Revenue & Commerce Policy, you will be instrumental in redefining our revenue generation strategies while upholding our core values of user trust and community integrity. You will lead the newly established Ads, Revenue & Commerce Policy team, navigating the critical intersection of business development, user safety, and brand protection.Your responsibilities will include crafting and implementing policies for our revenue products, such as advertising, Nitro subscriptions, creator monetization, app monetization, and our Developer Policy. You will transform complex regulatory requirements and industry standards into actionable, scalable policies. Additionally, you will mentor a diverse team of policy experts, ensuring high-quality outputs while fostering their professional growth. Collaboration with Legal, Trust & Safety, Product, Revenue, Sales, and Business Partnerships will be key to ensuring our commercial products reflect Discord's commitment to user wellbeing.Key Responsibilities:Lead and develop a team of policy experts, providing mentorship and strategic direction to enhance their professional growth.Create and manage comprehensive content and product policies for Discord's revenue initiatives, including advertising, Nitro subscriptions, and emerging commercial programs.Act as the primary policy advisor to product leaders, guiding them on safety risk assessments and compliance throughout the product development lifecycle.Convert regulatory requirements into practical policy frameworks and operational directives.Work alongside Trust & Safety to establish clear, enforceable policy criteria that protect users and uphold brand integrity.
At Perplexity, we are transforming the way organizations operate and achieve their goals. We are in search of a Senior Manager for Executive Communications to join our innovative team. In this pivotal role, you will act as a strategic liaison to our leadership, crafting and amplifying the voices of our executives to motivate and engage our rapidly expanding workforce.If you are passionate about influencing organizational culture through effective communication, excel at connecting leadership vision with employee engagement, and are eager to establish a premier communications function from the ground up, we invite you to apply.Key ResponsibilitiesDesign and execute exceptional executive communications, including keynote speeches, leadership emails, board presentations, and other formats that demonstrate outstanding writing and analytical skills to convey the company’s vision and strategy.Guide Perplexity through its next growth phases by managing intricate information flows during periods of expansion, overseeing all-hands meetings, Slack communications, and more.Cultivate a distinct and authentic voice for our executives and company leaders for both internal and external communications.Translate complex AI-related topics and business strategies into clear, engaging narratives for various audiences.Collaborate with all teams to spearhead change management communications, simplifying complex organizational updates into compelling messages.
Join Twitch as a Senior Product Manager for our vibrant Community team, where you will lead innovative product strategies to enhance user engagement and foster community growth. As an integral part of our organization, you will collaborate with cross-functional teams to shape the future of community features on our platform. Your expertise will drive product roadmaps and deliver exceptional experiences for our diverse user base.
Full-time|On-site|San Francisco, California, United States
Flexport is seeking an experienced and dynamic Senior Manager, Communications & Content to lead our communications strategy and enhance our brand presence. In this pivotal role, you will be responsible for developing and executing innovative content strategies that engage our audience and elevate our messaging. You will collaborate closely with cross-functional teams to ensure consistency and impact across all communications channels. If you are passionate about storytelling and have a proven track record in content management, we want to hear from you!
On-site|On-site|Irvine, CA; New York City; San Francisco, CA; Seattle, WA
About UsTwitch stands as the premier live streaming platform worldwide, fostering global communities that revolve around gaming, entertainment, music, sports, cooking, and much more. Every day, we create spaces where diverse communities come together to share their passions.At Twitch, we prioritize community both internally and externally. Here, you’ll work alongside enthusiastic colleagues who are committed to collaboration and innovative problem-solving. Our mission is to empower live communities, and if this resonates with you, we invite you to explore our journey on LinkedIn, X, and learn about our initiatives on our Blog. Don’t forget to check out our Interviewing Guide to prepare for our hiring process.
Full-time|Remote|San Francisco, CA, US; Remote, US
Join Pinterest as a Senior Product Manager for Ads Formats and play a pivotal role in shaping the future of our advertising solutions. In this role, you will lead cross-functional teams to innovate and enhance ad formats that drive engagement and performance for our users and advertisers alike.Your responsibilities will include analyzing market trends, collaborating with designers and engineers, and leveraging data-driven insights to inform product strategy. You will be at the forefront of developing features that not only meet business objectives but also delight our users.
Full-time|$232K/yr - $282K/yr|On-site|United States
Founded in 2007, Airbnb has transformed the way people experience travel by connecting over 5 million hosts with more than 2 billion guests across the globe. Each day, our hosts create unique stays and experiences that enable guests to engage with local communities authentically.The Community You Will Join:The Customer Support (CS) Platform and Experience organization focuses on designing seamless support journeys for our users while developing the products and platforms that assist our agents and community members seeking help from Airbnb. The CS Experience Platforms team is dedicated to delivering world-class support and adapting our service to meet the changing needs of our business through comprehensive technology solutions.The Difference You Will Make:In this pivotal role, you will mentor and lead a team of Customer Support Experience Managers and Platform Managers, equipping them to provide strategic solutions that enhance the overall support experience at Airbnb. Your leadership will have a direct impact on how we assist our users worldwide, elevating our support standards. You will also influence our customer support product and platform roadmaps, driving our CS initiatives forward while shaping Airbnb's broader product and service strategies from a customer support perspective.A Typical Day:Your responsibilities will include providing leadership and coaching to your team, focusing on their career development and performance management while ensuring they possess the necessary tools to succeed. You will collaborate with senior leadership to align your team's goals with the larger CS strategy, ensuring focus on high-impact projects that enhance support experiences for users and agents. Additionally, you will work cross-functionally with Product, Operations, Policy, and Analytics teams to shape key business decisions regarding new products, services, and policies. Monitoring the performance of various programs and technologies will be crucial as you provide decision-making support to your team and remove any obstacles to progress. Lastly, you will encourage innovation by motivating your team to explore new tools and technologies that can improve both the support experience and operational efficiency.
Join our dynamic team at Twitch as a Senior Product Manager specializing in Community Engagement. In this pivotal role, you will drive the development and enhancement of features that foster community interaction and growth on our platform. Your insights and leadership will shape the user experience, ensuring that our community remains vibrant and engaged.
Workyard is an innovative SaaS startup dedicated to transforming workforce management in the trades industry. Through our cutting-edge platform, we are revolutionizing the labor management process by enhancing trust, transparency, and technological integration. Our solution is designed to help businesses streamline operations, boost profitability, and promote accountability among teams through features such as automated time tracking, job scheduling, cost management, and compliance.We are on the lookout for a driven Senior Marketing Manager specializing in Community & Content to cultivate a vibrant community around the Workyard platform. This role is not just impactful but also enjoyable, making you a vital part of our marketing team. You will be responsible for designing and executing campaigns that drive lead generation and support our company’s growth objectives. This position reports directly to the Vice President of Marketing.Key ResponsibilitiesIn this role, you will create engaging content that resonates with construction professionals and encourages sharing. You'll bring customer success stories to life through various mediums, including YouTube videos, webinars, and case studies. Your mission is to ensure that Workyard’s message is prominent across all social media and owned channels.This is a highly creative position with opportunities for exploration and experimentation. You will be actively involved in content production and closely engage with our customers in the construction sector. Your objectives will include:Building a thriving, engaged community of customers and industry professionalsProducing high-quality, authentic content that provides real valueIncreasing customer advocacy through referrals, reviews, and shared experiencesCreating content that enhances acquisition efforts and elevates brand awarenessFacilitating improved customer education and driving product adoption1. Create Impactful ContentTake ownership of all non-written content formats, including videos, webinars, case studies, podcasts, social media, and ad creativeHost or co-host webinars, interviews, and customer story featuresTransform raw ideas and customer insights into clear, actionable contentProduce and edit the majority of content yourself, particularly in the initial stages2. Foster a Strong CommunityUnite Workyard users through engaging content, events, and shared narrativesShowcase authentic stories from real users in the field
OpenAI’s mission centers on responsible and widespread adoption of artificial intelligence. The Sales team partners with clients to understand their businesses and needs, shaping products and solutions that support revenue growth and uphold user trust. Role overview The Customer Success Manager - Advertising Solutions helps advertisers onboard, launch, and expand their campaigns on OpenAI’s advertising platform. This position manages a portfolio of partners, serving as a trusted advisor to guide them toward their business goals while ensuring responsible use of the platform. This role combines relationship management, strategic planning, and hands-on execution. Close collaboration with Sales and other internal teams is essential to support long-term partner growth and continually improve the advertiser experience. What you will do Build and manage relationships with a diverse set of advertising partners, acting as their main point of contact. Guide advertisers through onboarding and campaign launches to help them get the most from OpenAI’s advertising products. Review campaign performance and provide clear, actionable strategies for improvement. Spot opportunities for partnership growth through increased product adoption and investment. Work with teams across Sales, Product, Analytics, Policy, and Operations to resolve issues and maximize value for partners. Collect feedback and insights from advertisers to inform product development and long-term strategy. Support the creation of scalable processes and best practices to grow OpenAI’s advertising ecosystem. Requirements At least 3 years of experience in digital advertising, account management, customer success, consulting, or a similar client-facing role. Background in managing advertiser or agency relationships within a platform, publisher, or ad technology setting. Skill in interpreting performance data and turning insights into strategic recommendations. Experience with data querying tools such as SQL or advanced Excel/Google Sheets.
Join entirehire as a Senior Manager of Change Management specializing in the Communications, Media, and Technology sectors. In this pivotal role, you will lead transformational initiatives that enhance organizational effectiveness and drive strategic change. You will collaborate with cross-functional teams to develop and execute communication plans, ensuring alignment with our business objectives.As a Senior Manager, you will leverage your expertise in change management methodologies to facilitate stakeholder engagement, mitigate resistance, and foster a culture of adaptability. Your ability to communicate effectively across all levels of the organization will be crucial to the success of our change initiatives.
Join our dynamic team at entirehire as a Senior Manager of Change Management specializing in Communications, Media, and Technology. This pivotal role will allow you to lead transformative initiatives, drive strategic communication efforts, and manage stakeholder engagement in a fast-paced environment.
Full-time|$68K/yr - $75K/yr|Hybrid|Boston - Massachusetts; Carmel - Indiana; Chicago - Illinois; Lambertville - New Jersey; San Francisco - California; United States; Water Street - New York
At Real Chemistry, our mission is to foster a healthier world through a unique blend of scientific expertise, creativity, and cutting-edge AI insights. This commitment shapes our innovative culture where we prioritize making a positive impact in healthcare. We serve a diverse range of clients, including major players in the pharmaceutical and biotech sectors, providing comprehensive healthcare communications and marketing solutions.Our #LifeatRealChem culture emphasizes teamwork and a dedication to excellence, making us stronger together. Whether you are an experienced professional or just embarking on your career journey, if you are passionate about healthcare and connection, we encourage you to explore our exciting opportunities.Join us in discovering your purpose, embracing innovation, and experiencing #LifeatRealChem.Job Summary:We are on the lookout for a dynamic Senior Account Manager to join our expanding team. Real Chemistry seeks innovative thinkers who are eager to engage in impactful projects and drive results!In this role, you will collaborate with internal teams to deliver exceptional client solutions and oversee Account Associates and Account Managers. This position provides a remarkable opportunity to work with leading clients in the pharmaceutical, biotechnology, and medical device sectors.This is a hybrid position that can be based in any of our US offices—including New York City, Boston, Chicago, Carmel, or San Francisco—or remotely within the US, depending on team and business needs.Key Responsibilities:Create compelling presentations, creative briefs, and PR materials for both internal and external communications.Contribute to the development of clients’ marketing strategies and tactics; collaborate with the team to ensure alignment on scope and approach while capturing and addressing client feedback.Analyze and evaluate data, producing clear and concise summaries along with actionable recommendations for clients.Collaborate with subject matter experts within the agency to support integrated marketing campaigns.Oversee project fiscal performance and revenue objectives by managing team budgets and resources effectively.
Full-time|Remote|San Francisco, CA or Remote (USA)
Join Fieldguide as a Senior Director of Brand & Communications, where you will lead our brand strategy and communication initiatives to enhance our market presence. You will work closely with executive leadership to craft compelling narratives that resonate with our target audiences, drive engagement, and foster brand loyalty.This role requires a visionary leader with a proven track record in brand management and strategic communications. You will oversee the development and execution of integrated marketing campaigns that align with our business objectives and elevate our brand identity.
Exciting OpportunityJoin Hinge Health in a pivotal role where you will shape how we engage with our members. As a Senior Engineering Manager, you will not merely oversee a team; you will architect the 'nervous system' of our member interactions. Transitioning from standard notifications to crafting 'delightful interactions', you will harness proprietary data and predictive analytics to ensure members receive the right message at the right moment through the most effective channels. Your leadership will drive the technical strategy for a multidisciplinary communications engine that empowers millions of nudges, emails, and in-app messages, directly enhancing member engagement and health outcomes.Your Key AchievementsFirst 3 Months: Immerse yourself in our current communications infrastructure while building rapport with your hybrid team across San Francisco, Montreal, and Bangalore. Conduct a thorough audit of our notification systems and implement your initial optimizations to boost deliverability and reduce latency.First 6 Months: Collaborate with Machine Learning Scientists to roll out the initial version of 'context-aware' nudges, integrating predictive models to identify the ideal communication channel (SMS, Email, or Push) for each member. Establish a solid CI/CD and monitoring framework for our ML-driven operations.First Year: Design and expand the next-generation Unified Communications Platform capable of supporting conversational AI and LLM-driven interactions. Take ownership of the long-term technical roadmap, evolving Proactive Communications from a simple delivery tool into a strategic engagement platform that scales to millions of daily active users.Your ProfileA Visionary Builder: You expertly balance overarching architectural vision with hands-on technical guidance. You are adept at reviewing Pull Requests (~15% of your time) while simultaneously strategic planning for the next 12 months.A Connector of Disciplines: You fluently navigate both Software Engineering and Machine Learning domains, fostering collaboration between engineers constructing robust distributed systems and data scientists exploring probabilistic models.Empathetic Leader: Aware that every notification represents a connection with a member in need, you prioritize creating 'delightful' experiences over mere alerts and leverage data to ensure our outreach is compassionate, timely, and impactful.A Global Mentor: Thriving in a hybrid work environment, you effectively guide and coordinate teams across various time zones (SF, Montreal, Bangalore) to successfully execute a unified vision.
Full-time|On-site|San Francisco, CA; New York, NY; Seattle, WA; Chicago, IL; Los Angeles, CA
Role Overview DoorDash is hiring a Strategic Operations Manager for the Ads & Promotions Supply team. This position is based in San Francisco, New York, Seattle, Chicago, or Los Angeles. What You Will Do Lead initiatives to improve operations and supply chain processes for advertising and promotional campaigns. Analyze performance metrics to identify trends and areas for improvement. Use data to guide decisions that strengthen promotional offerings and support business growth. Location San Francisco, CA New York, NY Seattle, WA Chicago, IL Los Angeles, CA
Full-time|$138K/yr - $172K/yr|On-site|San Francisco
Ironclad stands at the forefront of AI contracting solutions, revolutionizing the way agreements are perceived and managed. Our platform transforms contracts into strategic assets that accelerate workflows, provide immediate insights, and empower users to maintain control. Whether engaged in buying or selling, Ironclad seamlessly integrates the entire contracting process on a single intelligent platform, ensuring that leaders have the visibility necessary to stay ahead of the curve. This approach has earned the trust of some of the most innovative organizations globally, including Rivian, the World Health Organization, and the Associated Press.Recognized consistently as a leader in the sector, we hold prestigious titles such as a Leader in the Forrester Wave and Gartner Magic Quadrant for Contract Lifecycle Management, a Fortune Great Place to Work, and one of Fast Company’s Most Innovative Workplaces. Our excellence has also been acknowledged by Forbes’ AI 50 and Business Insider’s list of Companies to Bet Your Career On. Supported by top investors like Accel, Y Combinator, Sequoia, BOND, and Franklin Templeton, we are committed to driving forward-thinking solutions. For more information, visit www.ironcladapp.com or connect with us on LinkedIn.About the RoleAs a Senior Community Marketing Manager, you will wield one of Ironclad's most influential tools for enhancing customer engagement, retention, and advocacy. You will take full ownership of developing and executing community initiatives that enrich our virtual community and events, making them invaluable resources for legal and business professionals. Collaborating closely with Product, Customer Success, and Customer Marketing teams, you'll convert community insights into actionable strategies that transform community members into passionate advocates. This high-visibility position is tailored for a creative and dynamic individual who excels in building connections across people, programs, and products while reporting directly to the Head of Partner Marketing & Community.
At AtoB, we believe in revolutionizing the trucking and logistics industry by addressing the fundamental flaws in its payment systems. Our mission is to create a seamless, user-friendly, and secure payments infrastructure that empowers fleet managers and truck drivers alike.We are building a platform akin to Stripe, but tailored for the unique needs of transportation, ensuring that capital flows smoothly and efficiently through supply chains. Our focus is on delivering exceptional customer experiences while developing innovative solutions that respect the daily challenges faced by our users.Our founding team brings together expertise from leading companies such as Uber, Google, and Meta, and we are backed by significant investments from renowned investors and industry leaders. We are proud to be recognized by Forbes and the World Economic Forum for our contributions to the industry.Join us as we listen, learn, and innovate to build solutions that matter.
Join Unity Technologies as a Senior Communications Manager specializing in Advertising. In this pivotal role, you will lead transformative communication strategies to enhance our advertising initiatives. Your expertise will help shape narratives that resonate with our audience, driving engagement and brand loyalty.
monks is looking for a Senior Advertising Manager, Commerce, to lead advertising strategy and campaign execution for commerce-focused initiatives. This position is fully remote, with a preference for candidates based in San Francisco or open to working remotely. Role overview This role centers on setting the direction for advertising efforts that drive brand growth and customer engagement within the commerce sector. Collaboration with teams across the company is key to ensuring advertising aligns with broader business objectives. Data-driven decision making plays a central part in campaign optimization and performance improvement. What you will do Develop and guide the strategic vision for commerce advertising initiatives. Oversee campaign execution to support brand growth and deepen customer relationships. Partner with cross-functional teams to ensure advertising supports company goals. Leverage data and insights to enhance campaign results across multiple channels. Requirements Proven experience managing advertising campaigns, especially in commerce or related areas. Creative problem-solving skills and the ability to develop compelling campaign concepts. Strong analytical skills to interpret data and inform advertising strategy. Comfort working collaboratively with cross-functional teams.
Full-time|$232K/yr - $261K/yr|Remote|San Francisco Bay Area or Remote (U.S.)
Join Discord, a platform that captivates over 200 million users monthly, where gaming is at the heart of our community. With over 90% of users engaged in gaming, they collectively spend a staggering 1.5 billion hours playing thousands of unique titles each month. As we shape the future of gaming communication, we are committed to enhancing the experience of connecting with friends before, during, and after gameplay.As the Senior Manager of Advertising, Revenue & Commerce Policy, you will be instrumental in redefining our revenue generation strategies while upholding our core values of user trust and community integrity. You will lead the newly established Ads, Revenue & Commerce Policy team, navigating the critical intersection of business development, user safety, and brand protection.Your responsibilities will include crafting and implementing policies for our revenue products, such as advertising, Nitro subscriptions, creator monetization, app monetization, and our Developer Policy. You will transform complex regulatory requirements and industry standards into actionable, scalable policies. Additionally, you will mentor a diverse team of policy experts, ensuring high-quality outputs while fostering their professional growth. Collaboration with Legal, Trust & Safety, Product, Revenue, Sales, and Business Partnerships will be key to ensuring our commercial products reflect Discord's commitment to user wellbeing.Key Responsibilities:Lead and develop a team of policy experts, providing mentorship and strategic direction to enhance their professional growth.Create and manage comprehensive content and product policies for Discord's revenue initiatives, including advertising, Nitro subscriptions, and emerging commercial programs.Act as the primary policy advisor to product leaders, guiding them on safety risk assessments and compliance throughout the product development lifecycle.Convert regulatory requirements into practical policy frameworks and operational directives.Work alongside Trust & Safety to establish clear, enforceable policy criteria that protect users and uphold brand integrity.
At Perplexity, we are transforming the way organizations operate and achieve their goals. We are in search of a Senior Manager for Executive Communications to join our innovative team. In this pivotal role, you will act as a strategic liaison to our leadership, crafting and amplifying the voices of our executives to motivate and engage our rapidly expanding workforce.If you are passionate about influencing organizational culture through effective communication, excel at connecting leadership vision with employee engagement, and are eager to establish a premier communications function from the ground up, we invite you to apply.Key ResponsibilitiesDesign and execute exceptional executive communications, including keynote speeches, leadership emails, board presentations, and other formats that demonstrate outstanding writing and analytical skills to convey the company’s vision and strategy.Guide Perplexity through its next growth phases by managing intricate information flows during periods of expansion, overseeing all-hands meetings, Slack communications, and more.Cultivate a distinct and authentic voice for our executives and company leaders for both internal and external communications.Translate complex AI-related topics and business strategies into clear, engaging narratives for various audiences.Collaborate with all teams to spearhead change management communications, simplifying complex organizational updates into compelling messages.
Join Twitch as a Senior Product Manager for our vibrant Community team, where you will lead innovative product strategies to enhance user engagement and foster community growth. As an integral part of our organization, you will collaborate with cross-functional teams to shape the future of community features on our platform. Your expertise will drive product roadmaps and deliver exceptional experiences for our diverse user base.
Full-time|On-site|San Francisco, California, United States
Flexport is seeking an experienced and dynamic Senior Manager, Communications & Content to lead our communications strategy and enhance our brand presence. In this pivotal role, you will be responsible for developing and executing innovative content strategies that engage our audience and elevate our messaging. You will collaborate closely with cross-functional teams to ensure consistency and impact across all communications channels. If you are passionate about storytelling and have a proven track record in content management, we want to hear from you!
On-site|On-site|Irvine, CA; New York City; San Francisco, CA; Seattle, WA
About UsTwitch stands as the premier live streaming platform worldwide, fostering global communities that revolve around gaming, entertainment, music, sports, cooking, and much more. Every day, we create spaces where diverse communities come together to share their passions.At Twitch, we prioritize community both internally and externally. Here, you’ll work alongside enthusiastic colleagues who are committed to collaboration and innovative problem-solving. Our mission is to empower live communities, and if this resonates with you, we invite you to explore our journey on LinkedIn, X, and learn about our initiatives on our Blog. Don’t forget to check out our Interviewing Guide to prepare for our hiring process.
Full-time|Remote|San Francisco, CA, US; Remote, US
Join Pinterest as a Senior Product Manager for Ads Formats and play a pivotal role in shaping the future of our advertising solutions. In this role, you will lead cross-functional teams to innovate and enhance ad formats that drive engagement and performance for our users and advertisers alike.Your responsibilities will include analyzing market trends, collaborating with designers and engineers, and leveraging data-driven insights to inform product strategy. You will be at the forefront of developing features that not only meet business objectives but also delight our users.
Full-time|$232K/yr - $282K/yr|On-site|United States
Founded in 2007, Airbnb has transformed the way people experience travel by connecting over 5 million hosts with more than 2 billion guests across the globe. Each day, our hosts create unique stays and experiences that enable guests to engage with local communities authentically.The Community You Will Join:The Customer Support (CS) Platform and Experience organization focuses on designing seamless support journeys for our users while developing the products and platforms that assist our agents and community members seeking help from Airbnb. The CS Experience Platforms team is dedicated to delivering world-class support and adapting our service to meet the changing needs of our business through comprehensive technology solutions.The Difference You Will Make:In this pivotal role, you will mentor and lead a team of Customer Support Experience Managers and Platform Managers, equipping them to provide strategic solutions that enhance the overall support experience at Airbnb. Your leadership will have a direct impact on how we assist our users worldwide, elevating our support standards. You will also influence our customer support product and platform roadmaps, driving our CS initiatives forward while shaping Airbnb's broader product and service strategies from a customer support perspective.A Typical Day:Your responsibilities will include providing leadership and coaching to your team, focusing on their career development and performance management while ensuring they possess the necessary tools to succeed. You will collaborate with senior leadership to align your team's goals with the larger CS strategy, ensuring focus on high-impact projects that enhance support experiences for users and agents. Additionally, you will work cross-functionally with Product, Operations, Policy, and Analytics teams to shape key business decisions regarding new products, services, and policies. Monitoring the performance of various programs and technologies will be crucial as you provide decision-making support to your team and remove any obstacles to progress. Lastly, you will encourage innovation by motivating your team to explore new tools and technologies that can improve both the support experience and operational efficiency.
Join our dynamic team at Twitch as a Senior Product Manager specializing in Community Engagement. In this pivotal role, you will drive the development and enhancement of features that foster community interaction and growth on our platform. Your insights and leadership will shape the user experience, ensuring that our community remains vibrant and engaged.
Workyard is an innovative SaaS startup dedicated to transforming workforce management in the trades industry. Through our cutting-edge platform, we are revolutionizing the labor management process by enhancing trust, transparency, and technological integration. Our solution is designed to help businesses streamline operations, boost profitability, and promote accountability among teams through features such as automated time tracking, job scheduling, cost management, and compliance.We are on the lookout for a driven Senior Marketing Manager specializing in Community & Content to cultivate a vibrant community around the Workyard platform. This role is not just impactful but also enjoyable, making you a vital part of our marketing team. You will be responsible for designing and executing campaigns that drive lead generation and support our company’s growth objectives. This position reports directly to the Vice President of Marketing.Key ResponsibilitiesIn this role, you will create engaging content that resonates with construction professionals and encourages sharing. You'll bring customer success stories to life through various mediums, including YouTube videos, webinars, and case studies. Your mission is to ensure that Workyard’s message is prominent across all social media and owned channels.This is a highly creative position with opportunities for exploration and experimentation. You will be actively involved in content production and closely engage with our customers in the construction sector. Your objectives will include:Building a thriving, engaged community of customers and industry professionalsProducing high-quality, authentic content that provides real valueIncreasing customer advocacy through referrals, reviews, and shared experiencesCreating content that enhances acquisition efforts and elevates brand awarenessFacilitating improved customer education and driving product adoption1. Create Impactful ContentTake ownership of all non-written content formats, including videos, webinars, case studies, podcasts, social media, and ad creativeHost or co-host webinars, interviews, and customer story featuresTransform raw ideas and customer insights into clear, actionable contentProduce and edit the majority of content yourself, particularly in the initial stages2. Foster a Strong CommunityUnite Workyard users through engaging content, events, and shared narrativesShowcase authentic stories from real users in the field
OpenAI’s mission centers on responsible and widespread adoption of artificial intelligence. The Sales team partners with clients to understand their businesses and needs, shaping products and solutions that support revenue growth and uphold user trust. Role overview The Customer Success Manager - Advertising Solutions helps advertisers onboard, launch, and expand their campaigns on OpenAI’s advertising platform. This position manages a portfolio of partners, serving as a trusted advisor to guide them toward their business goals while ensuring responsible use of the platform. This role combines relationship management, strategic planning, and hands-on execution. Close collaboration with Sales and other internal teams is essential to support long-term partner growth and continually improve the advertiser experience. What you will do Build and manage relationships with a diverse set of advertising partners, acting as their main point of contact. Guide advertisers through onboarding and campaign launches to help them get the most from OpenAI’s advertising products. Review campaign performance and provide clear, actionable strategies for improvement. Spot opportunities for partnership growth through increased product adoption and investment. Work with teams across Sales, Product, Analytics, Policy, and Operations to resolve issues and maximize value for partners. Collect feedback and insights from advertisers to inform product development and long-term strategy. Support the creation of scalable processes and best practices to grow OpenAI’s advertising ecosystem. Requirements At least 3 years of experience in digital advertising, account management, customer success, consulting, or a similar client-facing role. Background in managing advertiser or agency relationships within a platform, publisher, or ad technology setting. Skill in interpreting performance data and turning insights into strategic recommendations. Experience with data querying tools such as SQL or advanced Excel/Google Sheets.
Join entirehire as a Senior Manager of Change Management specializing in the Communications, Media, and Technology sectors. In this pivotal role, you will lead transformational initiatives that enhance organizational effectiveness and drive strategic change. You will collaborate with cross-functional teams to develop and execute communication plans, ensuring alignment with our business objectives.As a Senior Manager, you will leverage your expertise in change management methodologies to facilitate stakeholder engagement, mitigate resistance, and foster a culture of adaptability. Your ability to communicate effectively across all levels of the organization will be crucial to the success of our change initiatives.
Join our dynamic team at entirehire as a Senior Manager of Change Management specializing in Communications, Media, and Technology. This pivotal role will allow you to lead transformative initiatives, drive strategic communication efforts, and manage stakeholder engagement in a fast-paced environment.
Full-time|$68K/yr - $75K/yr|Hybrid|Boston - Massachusetts; Carmel - Indiana; Chicago - Illinois; Lambertville - New Jersey; San Francisco - California; United States; Water Street - New York
At Real Chemistry, our mission is to foster a healthier world through a unique blend of scientific expertise, creativity, and cutting-edge AI insights. This commitment shapes our innovative culture where we prioritize making a positive impact in healthcare. We serve a diverse range of clients, including major players in the pharmaceutical and biotech sectors, providing comprehensive healthcare communications and marketing solutions.Our #LifeatRealChem culture emphasizes teamwork and a dedication to excellence, making us stronger together. Whether you are an experienced professional or just embarking on your career journey, if you are passionate about healthcare and connection, we encourage you to explore our exciting opportunities.Join us in discovering your purpose, embracing innovation, and experiencing #LifeatRealChem.Job Summary:We are on the lookout for a dynamic Senior Account Manager to join our expanding team. Real Chemistry seeks innovative thinkers who are eager to engage in impactful projects and drive results!In this role, you will collaborate with internal teams to deliver exceptional client solutions and oversee Account Associates and Account Managers. This position provides a remarkable opportunity to work with leading clients in the pharmaceutical, biotechnology, and medical device sectors.This is a hybrid position that can be based in any of our US offices—including New York City, Boston, Chicago, Carmel, or San Francisco—or remotely within the US, depending on team and business needs.Key Responsibilities:Create compelling presentations, creative briefs, and PR materials for both internal and external communications.Contribute to the development of clients’ marketing strategies and tactics; collaborate with the team to ensure alignment on scope and approach while capturing and addressing client feedback.Analyze and evaluate data, producing clear and concise summaries along with actionable recommendations for clients.Collaborate with subject matter experts within the agency to support integrated marketing campaigns.Oversee project fiscal performance and revenue objectives by managing team budgets and resources effectively.
Full-time|Remote|San Francisco, CA or Remote (USA)
Join Fieldguide as a Senior Director of Brand & Communications, where you will lead our brand strategy and communication initiatives to enhance our market presence. You will work closely with executive leadership to craft compelling narratives that resonate with our target audiences, drive engagement, and foster brand loyalty.This role requires a visionary leader with a proven track record in brand management and strategic communications. You will oversee the development and execution of integrated marketing campaigns that align with our business objectives and elevate our brand identity.
Exciting OpportunityJoin Hinge Health in a pivotal role where you will shape how we engage with our members. As a Senior Engineering Manager, you will not merely oversee a team; you will architect the 'nervous system' of our member interactions. Transitioning from standard notifications to crafting 'delightful interactions', you will harness proprietary data and predictive analytics to ensure members receive the right message at the right moment through the most effective channels. Your leadership will drive the technical strategy for a multidisciplinary communications engine that empowers millions of nudges, emails, and in-app messages, directly enhancing member engagement and health outcomes.Your Key AchievementsFirst 3 Months: Immerse yourself in our current communications infrastructure while building rapport with your hybrid team across San Francisco, Montreal, and Bangalore. Conduct a thorough audit of our notification systems and implement your initial optimizations to boost deliverability and reduce latency.First 6 Months: Collaborate with Machine Learning Scientists to roll out the initial version of 'context-aware' nudges, integrating predictive models to identify the ideal communication channel (SMS, Email, or Push) for each member. Establish a solid CI/CD and monitoring framework for our ML-driven operations.First Year: Design and expand the next-generation Unified Communications Platform capable of supporting conversational AI and LLM-driven interactions. Take ownership of the long-term technical roadmap, evolving Proactive Communications from a simple delivery tool into a strategic engagement platform that scales to millions of daily active users.Your ProfileA Visionary Builder: You expertly balance overarching architectural vision with hands-on technical guidance. You are adept at reviewing Pull Requests (~15% of your time) while simultaneously strategic planning for the next 12 months.A Connector of Disciplines: You fluently navigate both Software Engineering and Machine Learning domains, fostering collaboration between engineers constructing robust distributed systems and data scientists exploring probabilistic models.Empathetic Leader: Aware that every notification represents a connection with a member in need, you prioritize creating 'delightful' experiences over mere alerts and leverage data to ensure our outreach is compassionate, timely, and impactful.A Global Mentor: Thriving in a hybrid work environment, you effectively guide and coordinate teams across various time zones (SF, Montreal, Bangalore) to successfully execute a unified vision.
Full-time|On-site|San Francisco, CA; New York, NY; Seattle, WA; Chicago, IL; Los Angeles, CA
Role Overview DoorDash is hiring a Strategic Operations Manager for the Ads & Promotions Supply team. This position is based in San Francisco, New York, Seattle, Chicago, or Los Angeles. What You Will Do Lead initiatives to improve operations and supply chain processes for advertising and promotional campaigns. Analyze performance metrics to identify trends and areas for improvement. Use data to guide decisions that strengthen promotional offerings and support business growth. Location San Francisco, CA New York, NY Seattle, WA Chicago, IL Los Angeles, CA
Full-time|$138K/yr - $172K/yr|On-site|San Francisco
Ironclad stands at the forefront of AI contracting solutions, revolutionizing the way agreements are perceived and managed. Our platform transforms contracts into strategic assets that accelerate workflows, provide immediate insights, and empower users to maintain control. Whether engaged in buying or selling, Ironclad seamlessly integrates the entire contracting process on a single intelligent platform, ensuring that leaders have the visibility necessary to stay ahead of the curve. This approach has earned the trust of some of the most innovative organizations globally, including Rivian, the World Health Organization, and the Associated Press.Recognized consistently as a leader in the sector, we hold prestigious titles such as a Leader in the Forrester Wave and Gartner Magic Quadrant for Contract Lifecycle Management, a Fortune Great Place to Work, and one of Fast Company’s Most Innovative Workplaces. Our excellence has also been acknowledged by Forbes’ AI 50 and Business Insider’s list of Companies to Bet Your Career On. Supported by top investors like Accel, Y Combinator, Sequoia, BOND, and Franklin Templeton, we are committed to driving forward-thinking solutions. For more information, visit www.ironcladapp.com or connect with us on LinkedIn.About the RoleAs a Senior Community Marketing Manager, you will wield one of Ironclad's most influential tools for enhancing customer engagement, retention, and advocacy. You will take full ownership of developing and executing community initiatives that enrich our virtual community and events, making them invaluable resources for legal and business professionals. Collaborating closely with Product, Customer Success, and Customer Marketing teams, you'll convert community insights into actionable strategies that transform community members into passionate advocates. This high-visibility position is tailored for a creative and dynamic individual who excels in building connections across people, programs, and products while reporting directly to the Head of Partner Marketing & Community.
At AtoB, we believe in revolutionizing the trucking and logistics industry by addressing the fundamental flaws in its payment systems. Our mission is to create a seamless, user-friendly, and secure payments infrastructure that empowers fleet managers and truck drivers alike.We are building a platform akin to Stripe, but tailored for the unique needs of transportation, ensuring that capital flows smoothly and efficiently through supply chains. Our focus is on delivering exceptional customer experiences while developing innovative solutions that respect the daily challenges faced by our users.Our founding team brings together expertise from leading companies such as Uber, Google, and Meta, and we are backed by significant investments from renowned investors and industry leaders. We are proud to be recognized by Forbes and the World Economic Forum for our contributions to the industry.Join us as we listen, learn, and innovate to build solutions that matter.