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Experience Level
Senior Level Manager
Qualifications
Proven experience in engineering management, particularly in billing or financial systems. Strong leadership skills with a track record of building high-performing teams. Excellent problem-solving abilities and a deep understanding of software development methodologies. Familiarity with cloud-based technologies and platforms. Bachelor's degree in Computer Science or a related field; advanced degree preferred.
About the job
Join Cloudflare as a Senior Engineering Manager in the Billing department, where you will lead a team of talented engineers to enhance our billing systems. You will play a pivotal role in driving the development of scalable solutions that support our rapidly growing customer base.
About Cloudflare, Inc.
Cloudflare, Inc. is a leading network services company that provides performance and security solutions for websites. We are dedicated to helping our clients build a better internet. Join us and be part of a team that values innovation and creativity.
Join Cloudflare as a Senior Engineering Manager in the Billing department, where you will lead a team of talented engineers to enhance our billing systems. You will play a pivotal role in driving the development of scalable solutions that support our rapidly growing customer base.
Full-time|$175K/yr - $195K/yr|On-site|San Francisco
Join Ironclad, the premier AI contracting platform that redefines agreements into valuable assets. With Ironclad, contracts accelerate, insights emerge instantly, and workflows are streamlined, all while keeping you in control. Whether you’re involved in buying or selling, our platform integrates the complete process seamlessly, empowering leaders with the visibility needed to stay ahead. That's why industry giants, including Rivian, the World Health Organization, and the Associated Press, rely on Ironclad to enhance their operational efficiency.Recognized consistently as a leader in the field, Ironclad is celebrated as a Leader in both the Forrester Wave and Gartner Magic Quadrant for Contract Lifecycle Management, a Fortune Great Place to Work, and one of Fast Company’s Most Innovative Workplaces. Our company is also featured in Forbes’ AI 50 and Business Insider’s list of Companies to Bet Your Career On. Backed by prominent investors like Accel, Y Combinator, Sequoia, BOND, and Franklin Templeton, Ironclad is a place where innovation thrives. For more, visit www.ironcladapp.com or follow us on LinkedIn.About the RoleWe are in search of a skilled and dynamic Senior Billing Manager to lead and innovate our billing and collections processes. In this crucial role, you will manage the Billings, Credit & Collections team and collaborate closely with both Revenue Operations and Revenue Accounting teams to boost efficiency and scalability. This position requires strategic vision for long-term growth coupled with the capability to implement tactical initiatives effectively. Your leadership will play a pivotal role in recognizing opportunities for process enhancements and automation, driving transformative changes, and achieving exceptional financial outcomes.Key ResponsibilitiesLeadership & Management: Direct the billings, credit & collections teams, ensuring efficient day-to-day operations. Cultivate a high-performance culture and inspire team members to surpass targets.Process & Systems: Provide vision and strategy regarding automation and process enhancements. Lead the automation of billing systems.Usage-Based Billing: Oversee the implementation of usage-based billing, ensuring precise usage capture and invoicing across systems.Monitoring & Reporting: Track and report on accounts receivable status, aging, and collections activities. Present regular updates on key metrics to Finance leadership and offer data-driven recommendations for enhancements.
Join Scribe as a Senior Software Engineer focusing on Billing. In this crucial role, you will design and implement innovative billing solutions that enhance our customer experience and drive operational efficiency. Collaborate with cross-functional teams to define requirements and develop scalable software solutions that meet the needs of our growing customer base.
Join Stripe as a Senior Staff Engineer specializing in Billing. In this pivotal role, you will lead initiatives to enhance our billing systems, ensuring they are scalable, efficient, and user-friendly. You will collaborate with cross-functional teams, including product managers, designers, and other engineers, to deliver innovative solutions that meet our customers' needs.
Join Crusoe Technologies as an Engineering Manager for our Billing Platform, where you will lead a talented team to innovate and enhance our billing systems. Your expertise will drive the development of scalable solutions, ensuring robust billing processes that meet our customers' needs. You will collaborate with cross-functional teams to integrate new features and optimize existing functionalities, contributing to our mission of revolutionizing the digital economy.
Full-time|$190K/yr - $280K/yr|Hybrid|San Francisco, California
About Sentry Sentry helps developers build better software. With over $217 million raised and more than 100,000 organizations, including Disney, Microsoft, and Atlassian, using our platform, we focus on performance and error monitoring that lets teams spend more time building and less time fixing bugs. We work in a hybrid model from our San Francisco hub, with in-office collaboration on Mondays, Tuesdays, and Thursdays. Our tools support companies as they scale, and our team is committed to improving the digital experience for everyone. About the Billing & Revenue Engineering Team This group sits at the intersection of product, finance, and infrastructure. The team ensures every observable event, errors, logs, traces, and session replays, is measured, priced, and billed accurately. Their work directly impacts Sentry’s revenue and customer trust. Success here requires deep experience with distributed systems, a sharp eye for financial accuracy, and a solid grasp of how customers use the product. Collaboration is central. The team works closely with product, engineering, BizOps, marketing, and sales to create systems that support new products and pricing strategies. Role Overview: Senior Software Engineer - Billing This position focuses on building and scaling the core systems behind Sentry’s billing infrastructure. The goal: deliver accuracy and reliability at a large scale. What You’ll Do Work on the next-generation usage tracking pipeline, handling hundreds of billions of events each day with low latency and financial-grade precision. Design flexible pricing models, from per-event billing to complex enterprise contracts, that allow product and sales teams to experiment quickly while maintaining revenue accuracy and speeding up new launches. Help make technical decisions about billing-specific data consistency, including managing delayed events, retroactive pricing changes, and reconciling distributed counts across our infrastructure. What Makes This Role Rewarding Work on hard problems that are easy to describe but tough to solve, all in service of a smooth and accurate experience for Sentry’s customers.
Join Cloudflare as a Senior Software Engineer specializing in Billing. In this role, you will work on innovative solutions to enhance our billing systems, ensuring accuracy and efficiency. Collaborate with cross-functional teams to deliver exceptional services to our clients.
Full-time|On-site|San Francisco, CA | New York City, NY
As an Engineering Manager specializing in Product Monetization within our Billing Platform team, you will lead a talented group of engineers dedicated to enhancing our billing solutions. Your role will encompass overseeing the development and implementation of innovative billing strategies while ensuring the platform's scalability and robustness. You will collaborate closely with product managers and cross-functional teams to drive initiatives that improve user experience and maximize revenue opportunities.
Join Crusoe as a Senior Backend Software Engineer specializing in billing solutions. In this pivotal role, you will architect and develop robust backend systems that facilitate efficient billing processes, ensuring seamless transactions and customer satisfaction. You will collaborate with cross-functional teams to enhance our billing infrastructure and drive innovative solutions that meet our growing business needs.
Full-time|$216.2K/yr - $270.3K/yr|On-site|San Francisco, CA; New York, NY
About Scale AI At Scale AI, we are on a mission to revolutionize the development of artificial intelligence applications. Over the past eight years, we have established ourselves as the premier AI data foundry, driving groundbreaking advancements in generative AI, defense technologies, and autonomous vehicles. Following our recent Series F funding round, we are poised to expand our capabilities in providing frontier data, furthering our commitment to achieving Artificial General Intelligence (AGI). Our focus remains on enhancing model evaluation processes for both enterprise clients and government entities. About the Data Engine Our Generative AI Data Engine is instrumental in powering the most sophisticated large language models (LLMs) and generative models through exceptional Reinforcement Learning with Human Feedback (RLHF), human data generation, model evaluation, safety measures, and alignment. The data we generate plays a crucial role in shaping how humanity interacts with AI technologies. About the Billing Team We are actively seeking innovative Software Engineers to join our dynamic Billing Platform team. In this pivotal role, you will spearhead the development of our revenue tracking and billing system for Generative AI products. Your responsibilities will include designing versatile systems to accommodate diverse customer billing scenarios, implementing intricate billing partitioning strategies based on real-time criteria, and enhancing customer invoice generation along with balance visibility. You will gain extensive exposure to cutting-edge AI applications across enterprises, startups, government agencies, and major technology firms. The ideal candidate is a naturally entrepreneurial engineer who thrives in ambiguous environments, taking charge of outcomes through coding, customer interaction, requirements definition, and more. We believe that the most effective engineers take ownership of outcomes and possess a profound understanding of customer challenges.
Join Cloudflare as a Principal Software Engineer specializing in billing systems, where you will play a pivotal role in shaping our payment and invoicing solutions. You will collaborate with cross-functional teams to implement innovative solutions that enhance user experiences and streamline processes. If you're passionate about building scalable software and want to contribute to a fast-paced, innovative environment, we want to hear from you!
Join our dynamic team at gleanwork as a Software Engineer focused on our Billing & Revenue Platform. In this role, you'll be responsible for developing and maintaining our billing systems, ensuring accuracy and efficiency in revenue collection. You will collaborate with cross-functional teams to enhance our platform and deliver exceptional value to our customers.As a key member of our engineering team, you will leverage your expertise in software development to implement innovative solutions that drive our business forward. If you're passionate about technology and eager to make a significant impact in a fast-paced environment, we want to hear from you!
Join Cloudflare as a Principal Billing Systems Engineer, where you will be at the forefront of transforming our billing systems to enhance customer experiences and operational efficiency. You will lead the design and implementation of scalable solutions while collaborating with cross-functional teams to ensure seamless integration across our platforms.
Join Commure as a Billing & Collection Operations Manager and take a pivotal role in leading our billing and collection processes. You will be responsible for optimizing operations, ensuring compliance, and managing a team dedicated to delivering exceptional service. Your expertise will help us streamline processes, reduce errors, and enhance customer satisfaction.
Join Baseten as a Software Engineer focused on Billing and Internal Tooling, where you will play a crucial role in developing and enhancing our internal systems. You will collaborate with cross-functional teams to create efficient billing solutions and streamline internal processes. Your contributions will directly impact our operational efficiency and customer satisfaction.
Full-time|On-site|San Francisco, CA | New York City, NY
Join Anthropic as a Staff Software Engineer on our Billing Platform team. In this critical role, you will design and implement robust billing solutions that scale with our growing user base. Collaborate with cross-functional teams to enhance our billing capabilities and ensure seamless processing of transactions. Your expertise will be vital in building systems that are not only efficient but also secure and user-friendly.
Join Airwallex as a Staff Product Manager, BillingAt Airwallex, we are revolutionizing the way global businesses handle payments and finance. With our state-of-the-art proprietary infrastructure and software, we serve over 200,000 companies worldwide, including renowned brands such as Brex, Rippling, Navan, Qantas, and SHEIN. Our fully integrated solutions support everything from business accounts and payments to spend management, treasury, and embedded finance on a global scale.Founded in Melbourne, our team consists of over 2,000 talented professionals across 26 offices worldwide. Valued at $8 billion and backed by prestigious investors including T. Rowe Price, Visa, Mastercard, and Sequoia, Airwallex is at the forefront of building the future of global payments and finance. If you are ready to embark on the most ambitious journey of your career, we invite you to join us.Attributes We ValueWe seek innovators with a builder's mindset, who are driven to make a real impact and eager for accelerated learning and ownership of their work. Your strong expertise and analytical thinking will align with our mission and operating principles. You will thrive in a fast-paced environment, leveraging curiosity and good judgment to make informed decisions.Collaboration and humility are key; you will transform ideas into tangible products and ensure projects are executed from start to finish. By utilizing AI to enhance your work, you will solve problems efficiently. Join us in addressing complex challenges and advancing your career in the dynamic world of global banking.This role is based in Singapore, with opportunities for relocation within our fast-growing tech ecosystem.
About Our TeamAt OpenAI, our Finance team plays a pivotal role in positioning the organization for enduring success as we strive to fulfill our mission.The Order to Cash (OTC) team is responsible for managing the entire lifecycle of commercial transactions, from order initiation and provisioning to billing, collections, and cash application. Our commitment is to ensure accuracy, compliance, and operational excellence, supporting OpenAI’s mission to ensure that artificial general intelligence benefits all of humanity.About the RoleWe are seeking a strategic and hands-on operator to enhance and scale the processes and systems within our Order Management and Billing Operations. This role will manage the complete order-to-invoice lifecycle, ensuring that contract, provisioning, and pricing data transition smoothly through our systems to generate accurate, timely, and audit-ready billing. You will define and implement our operating model, collaborate closely with Revenue Systems, Engineering, and GTM teams, and help establish the operational framework that will facilitate the next phase of OpenAI's growth and transformation.Your role will combine operational execution with process design, cross-functional collaboration, and system optimization—this is crucial for scaling our OTC function to meet the demands of rapid growth and global operations.This position is based in San Francisco, CA, and follows a hybrid work model requiring three days in the office each week. We also provide relocation assistance to new hires.In this position, you will:Lead the operational readiness for new monetization initiatives, including testing, reconciliation, invoice accuracy, go-live execution, and post-launch support.Expand operations through BPO and offshore teams, including workflow design, SOP creation, training enablement, and quality assurance to ensure consistent and accurate execution in the Order Management and Billing processes.Integrate AI and automation into Order Management and Billing workflows to minimize rework, eliminate manual tasks, and proactively identify discrepancies before they impact billing or revenue.Collaborate across departments, including Revenue Systems, Product, Engineering, GTM, Legal, and Deal Desk, to maintain alignment and integration in quoting, configuration, provisioning, billing, and ERP as new products and pricing models are launched.Establish and uphold controls and segregation of duties, ensuring that documentation, approvals, reconciliations, and exception handling are transparent, repeatable, and ready for audits.
Full-time|$160K/yr - $200K/yr|On-site|San Francisco
Join fal as a Software Engineer and play a crucial role in developing the next generation of usage-based billing systems. This is an exciting opportunity for individuals who are enthusiastic about designing scalable, event-driven systems that seamlessly integrate with Stripe and Orb, enabling real-time usage tracking and delivering precise, adaptable billing experiences for our clients. In this position, you will collaborate closely with cross-functional teams, including Product, Finance, and Infrastructure, to ensure our billing system is reliable, accurate, and capable of accommodating evolving pricing models as our product offerings expand.
As the Head of Billing, Order Management, and Financial Control Systems at Asana, you will lead the charge in optimizing our billing processes and managing our order management systems. Your strategic vision will be essential in enhancing our financial controls to ensure accurate and timely billing operations. You will collaborate with cross-functional teams to implement innovative solutions, streamline workflows, and drive efficiency within our financial operations.
Join Cloudflare as a Senior Engineering Manager in the Billing department, where you will lead a team of talented engineers to enhance our billing systems. You will play a pivotal role in driving the development of scalable solutions that support our rapidly growing customer base.
Full-time|$175K/yr - $195K/yr|On-site|San Francisco
Join Ironclad, the premier AI contracting platform that redefines agreements into valuable assets. With Ironclad, contracts accelerate, insights emerge instantly, and workflows are streamlined, all while keeping you in control. Whether you’re involved in buying or selling, our platform integrates the complete process seamlessly, empowering leaders with the visibility needed to stay ahead. That's why industry giants, including Rivian, the World Health Organization, and the Associated Press, rely on Ironclad to enhance their operational efficiency.Recognized consistently as a leader in the field, Ironclad is celebrated as a Leader in both the Forrester Wave and Gartner Magic Quadrant for Contract Lifecycle Management, a Fortune Great Place to Work, and one of Fast Company’s Most Innovative Workplaces. Our company is also featured in Forbes’ AI 50 and Business Insider’s list of Companies to Bet Your Career On. Backed by prominent investors like Accel, Y Combinator, Sequoia, BOND, and Franklin Templeton, Ironclad is a place where innovation thrives. For more, visit www.ironcladapp.com or follow us on LinkedIn.About the RoleWe are in search of a skilled and dynamic Senior Billing Manager to lead and innovate our billing and collections processes. In this crucial role, you will manage the Billings, Credit & Collections team and collaborate closely with both Revenue Operations and Revenue Accounting teams to boost efficiency and scalability. This position requires strategic vision for long-term growth coupled with the capability to implement tactical initiatives effectively. Your leadership will play a pivotal role in recognizing opportunities for process enhancements and automation, driving transformative changes, and achieving exceptional financial outcomes.Key ResponsibilitiesLeadership & Management: Direct the billings, credit & collections teams, ensuring efficient day-to-day operations. Cultivate a high-performance culture and inspire team members to surpass targets.Process & Systems: Provide vision and strategy regarding automation and process enhancements. Lead the automation of billing systems.Usage-Based Billing: Oversee the implementation of usage-based billing, ensuring precise usage capture and invoicing across systems.Monitoring & Reporting: Track and report on accounts receivable status, aging, and collections activities. Present regular updates on key metrics to Finance leadership and offer data-driven recommendations for enhancements.
Join Scribe as a Senior Software Engineer focusing on Billing. In this crucial role, you will design and implement innovative billing solutions that enhance our customer experience and drive operational efficiency. Collaborate with cross-functional teams to define requirements and develop scalable software solutions that meet the needs of our growing customer base.
Join Stripe as a Senior Staff Engineer specializing in Billing. In this pivotal role, you will lead initiatives to enhance our billing systems, ensuring they are scalable, efficient, and user-friendly. You will collaborate with cross-functional teams, including product managers, designers, and other engineers, to deliver innovative solutions that meet our customers' needs.
Join Crusoe Technologies as an Engineering Manager for our Billing Platform, where you will lead a talented team to innovate and enhance our billing systems. Your expertise will drive the development of scalable solutions, ensuring robust billing processes that meet our customers' needs. You will collaborate with cross-functional teams to integrate new features and optimize existing functionalities, contributing to our mission of revolutionizing the digital economy.
Full-time|$190K/yr - $280K/yr|Hybrid|San Francisco, California
About Sentry Sentry helps developers build better software. With over $217 million raised and more than 100,000 organizations, including Disney, Microsoft, and Atlassian, using our platform, we focus on performance and error monitoring that lets teams spend more time building and less time fixing bugs. We work in a hybrid model from our San Francisco hub, with in-office collaboration on Mondays, Tuesdays, and Thursdays. Our tools support companies as they scale, and our team is committed to improving the digital experience for everyone. About the Billing & Revenue Engineering Team This group sits at the intersection of product, finance, and infrastructure. The team ensures every observable event, errors, logs, traces, and session replays, is measured, priced, and billed accurately. Their work directly impacts Sentry’s revenue and customer trust. Success here requires deep experience with distributed systems, a sharp eye for financial accuracy, and a solid grasp of how customers use the product. Collaboration is central. The team works closely with product, engineering, BizOps, marketing, and sales to create systems that support new products and pricing strategies. Role Overview: Senior Software Engineer - Billing This position focuses on building and scaling the core systems behind Sentry’s billing infrastructure. The goal: deliver accuracy and reliability at a large scale. What You’ll Do Work on the next-generation usage tracking pipeline, handling hundreds of billions of events each day with low latency and financial-grade precision. Design flexible pricing models, from per-event billing to complex enterprise contracts, that allow product and sales teams to experiment quickly while maintaining revenue accuracy and speeding up new launches. Help make technical decisions about billing-specific data consistency, including managing delayed events, retroactive pricing changes, and reconciling distributed counts across our infrastructure. What Makes This Role Rewarding Work on hard problems that are easy to describe but tough to solve, all in service of a smooth and accurate experience for Sentry’s customers.
Join Cloudflare as a Senior Software Engineer specializing in Billing. In this role, you will work on innovative solutions to enhance our billing systems, ensuring accuracy and efficiency. Collaborate with cross-functional teams to deliver exceptional services to our clients.
Full-time|On-site|San Francisco, CA | New York City, NY
As an Engineering Manager specializing in Product Monetization within our Billing Platform team, you will lead a talented group of engineers dedicated to enhancing our billing solutions. Your role will encompass overseeing the development and implementation of innovative billing strategies while ensuring the platform's scalability and robustness. You will collaborate closely with product managers and cross-functional teams to drive initiatives that improve user experience and maximize revenue opportunities.
Join Crusoe as a Senior Backend Software Engineer specializing in billing solutions. In this pivotal role, you will architect and develop robust backend systems that facilitate efficient billing processes, ensuring seamless transactions and customer satisfaction. You will collaborate with cross-functional teams to enhance our billing infrastructure and drive innovative solutions that meet our growing business needs.
Full-time|$216.2K/yr - $270.3K/yr|On-site|San Francisco, CA; New York, NY
About Scale AI At Scale AI, we are on a mission to revolutionize the development of artificial intelligence applications. Over the past eight years, we have established ourselves as the premier AI data foundry, driving groundbreaking advancements in generative AI, defense technologies, and autonomous vehicles. Following our recent Series F funding round, we are poised to expand our capabilities in providing frontier data, furthering our commitment to achieving Artificial General Intelligence (AGI). Our focus remains on enhancing model evaluation processes for both enterprise clients and government entities. About the Data Engine Our Generative AI Data Engine is instrumental in powering the most sophisticated large language models (LLMs) and generative models through exceptional Reinforcement Learning with Human Feedback (RLHF), human data generation, model evaluation, safety measures, and alignment. The data we generate plays a crucial role in shaping how humanity interacts with AI technologies. About the Billing Team We are actively seeking innovative Software Engineers to join our dynamic Billing Platform team. In this pivotal role, you will spearhead the development of our revenue tracking and billing system for Generative AI products. Your responsibilities will include designing versatile systems to accommodate diverse customer billing scenarios, implementing intricate billing partitioning strategies based on real-time criteria, and enhancing customer invoice generation along with balance visibility. You will gain extensive exposure to cutting-edge AI applications across enterprises, startups, government agencies, and major technology firms. The ideal candidate is a naturally entrepreneurial engineer who thrives in ambiguous environments, taking charge of outcomes through coding, customer interaction, requirements definition, and more. We believe that the most effective engineers take ownership of outcomes and possess a profound understanding of customer challenges.
Join Cloudflare as a Principal Software Engineer specializing in billing systems, where you will play a pivotal role in shaping our payment and invoicing solutions. You will collaborate with cross-functional teams to implement innovative solutions that enhance user experiences and streamline processes. If you're passionate about building scalable software and want to contribute to a fast-paced, innovative environment, we want to hear from you!
Join our dynamic team at gleanwork as a Software Engineer focused on our Billing & Revenue Platform. In this role, you'll be responsible for developing and maintaining our billing systems, ensuring accuracy and efficiency in revenue collection. You will collaborate with cross-functional teams to enhance our platform and deliver exceptional value to our customers.As a key member of our engineering team, you will leverage your expertise in software development to implement innovative solutions that drive our business forward. If you're passionate about technology and eager to make a significant impact in a fast-paced environment, we want to hear from you!
Join Cloudflare as a Principal Billing Systems Engineer, where you will be at the forefront of transforming our billing systems to enhance customer experiences and operational efficiency. You will lead the design and implementation of scalable solutions while collaborating with cross-functional teams to ensure seamless integration across our platforms.
Join Commure as a Billing & Collection Operations Manager and take a pivotal role in leading our billing and collection processes. You will be responsible for optimizing operations, ensuring compliance, and managing a team dedicated to delivering exceptional service. Your expertise will help us streamline processes, reduce errors, and enhance customer satisfaction.
Join Baseten as a Software Engineer focused on Billing and Internal Tooling, where you will play a crucial role in developing and enhancing our internal systems. You will collaborate with cross-functional teams to create efficient billing solutions and streamline internal processes. Your contributions will directly impact our operational efficiency and customer satisfaction.
Full-time|On-site|San Francisco, CA | New York City, NY
Join Anthropic as a Staff Software Engineer on our Billing Platform team. In this critical role, you will design and implement robust billing solutions that scale with our growing user base. Collaborate with cross-functional teams to enhance our billing capabilities and ensure seamless processing of transactions. Your expertise will be vital in building systems that are not only efficient but also secure and user-friendly.
Join Airwallex as a Staff Product Manager, BillingAt Airwallex, we are revolutionizing the way global businesses handle payments and finance. With our state-of-the-art proprietary infrastructure and software, we serve over 200,000 companies worldwide, including renowned brands such as Brex, Rippling, Navan, Qantas, and SHEIN. Our fully integrated solutions support everything from business accounts and payments to spend management, treasury, and embedded finance on a global scale.Founded in Melbourne, our team consists of over 2,000 talented professionals across 26 offices worldwide. Valued at $8 billion and backed by prestigious investors including T. Rowe Price, Visa, Mastercard, and Sequoia, Airwallex is at the forefront of building the future of global payments and finance. If you are ready to embark on the most ambitious journey of your career, we invite you to join us.Attributes We ValueWe seek innovators with a builder's mindset, who are driven to make a real impact and eager for accelerated learning and ownership of their work. Your strong expertise and analytical thinking will align with our mission and operating principles. You will thrive in a fast-paced environment, leveraging curiosity and good judgment to make informed decisions.Collaboration and humility are key; you will transform ideas into tangible products and ensure projects are executed from start to finish. By utilizing AI to enhance your work, you will solve problems efficiently. Join us in addressing complex challenges and advancing your career in the dynamic world of global banking.This role is based in Singapore, with opportunities for relocation within our fast-growing tech ecosystem.
About Our TeamAt OpenAI, our Finance team plays a pivotal role in positioning the organization for enduring success as we strive to fulfill our mission.The Order to Cash (OTC) team is responsible for managing the entire lifecycle of commercial transactions, from order initiation and provisioning to billing, collections, and cash application. Our commitment is to ensure accuracy, compliance, and operational excellence, supporting OpenAI’s mission to ensure that artificial general intelligence benefits all of humanity.About the RoleWe are seeking a strategic and hands-on operator to enhance and scale the processes and systems within our Order Management and Billing Operations. This role will manage the complete order-to-invoice lifecycle, ensuring that contract, provisioning, and pricing data transition smoothly through our systems to generate accurate, timely, and audit-ready billing. You will define and implement our operating model, collaborate closely with Revenue Systems, Engineering, and GTM teams, and help establish the operational framework that will facilitate the next phase of OpenAI's growth and transformation.Your role will combine operational execution with process design, cross-functional collaboration, and system optimization—this is crucial for scaling our OTC function to meet the demands of rapid growth and global operations.This position is based in San Francisco, CA, and follows a hybrid work model requiring three days in the office each week. We also provide relocation assistance to new hires.In this position, you will:Lead the operational readiness for new monetization initiatives, including testing, reconciliation, invoice accuracy, go-live execution, and post-launch support.Expand operations through BPO and offshore teams, including workflow design, SOP creation, training enablement, and quality assurance to ensure consistent and accurate execution in the Order Management and Billing processes.Integrate AI and automation into Order Management and Billing workflows to minimize rework, eliminate manual tasks, and proactively identify discrepancies before they impact billing or revenue.Collaborate across departments, including Revenue Systems, Product, Engineering, GTM, Legal, and Deal Desk, to maintain alignment and integration in quoting, configuration, provisioning, billing, and ERP as new products and pricing models are launched.Establish and uphold controls and segregation of duties, ensuring that documentation, approvals, reconciliations, and exception handling are transparent, repeatable, and ready for audits.
Full-time|$160K/yr - $200K/yr|On-site|San Francisco
Join fal as a Software Engineer and play a crucial role in developing the next generation of usage-based billing systems. This is an exciting opportunity for individuals who are enthusiastic about designing scalable, event-driven systems that seamlessly integrate with Stripe and Orb, enabling real-time usage tracking and delivering precise, adaptable billing experiences for our clients. In this position, you will collaborate closely with cross-functional teams, including Product, Finance, and Infrastructure, to ensure our billing system is reliable, accurate, and capable of accommodating evolving pricing models as our product offerings expand.
As the Head of Billing, Order Management, and Financial Control Systems at Asana, you will lead the charge in optimizing our billing processes and managing our order management systems. Your strategic vision will be essential in enhancing our financial controls to ensure accurate and timely billing operations. You will collaborate with cross-functional teams to implement innovative solutions, streamline workflows, and drive efficiency within our financial operations.
Mar 23, 2026
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