Senior Product Operations Manager at Abridge | San Francisco

About AbridgeEstablished in 2018, Abridge is dedicated to enhancing understanding within the healthcare sector. Our innovative AI-driven platform is specifically designed for medical dialogues, streamlining clinical documentation processes and allowing healthcare providers to prioritize what truly matters—their patients.Our robust, enterprise-ready technology converts patient-clinician discussions into organized clinical notes in real-time, featuring extensive EMR integrations. With our unique Linked Evidence and auditable AI, we stand out as the sole provider that aligns AI-generated summaries with verified facts, enabling healthcare professionals to quickly trust and validate the information. As trailblazers in generative AI for healthcare, we are establishing industry benchmarks for the responsible use of AI across healthcare systems.Our diverse team comprises practicing MDs, AI experts, PhDs, creative minds, technologists, and engineers collaborating to empower individuals and enhance healthcare delivery. We have offices situated in San Francisco's Mission District, New York's SoHo neighborhood, and East Liberty in Pittsburgh.The RoleAs Abridge experiences rapid growth, we are searching for a Senior Product Operations Manager who will play a pivotal role in scaling our product organization with excellence. You will be instrumental in driving clarity, optimizing execution, and enabling our product managers and development teams to concentrate on delivering value to users. On a daily basis, you will work closely with our Builders organization, serving as a vital operating partner to product leadership while reporting to Operations for enhanced discipline, alignment, and cross-functional collaboration. This is a hands-on, impactful position for a methodical thinker with a strong sense of urgency who enjoys constructing the operational framework of a world-class product organization.Reporting to the VP of Product, you will transform product objectives into actionable strategies, keeping the roadmap as a definitive reference, and ensuring that product launches, communications, and enablement initiatives proceed seamlessly.What You’ll DoPlanning & AlignmentSustain the product organization’s single sources of truth, including a dynamic roadmap, goals, and feedback tracking.Develop a product operating system that anticipates needs proactively.Facilitate quarterly roadmap evaluations, gathering cross-functional insights and preparing for comprehensive reviews.Disseminate product updates throughout the organization (e.g., newsletters, All Hands), ensuring clarity and uniformity.Launch Operations & GTM EnablementImplement launch strategies that guarantee successful product introductions.Coordinate go-to-market enablement efforts to ensure all teams are aligned and informed.

Join our dynamic team at abridge as a Senior IT Systems Engineer. In this pivotal role, you will leverage your expertise to design, implement, and maintain robust IT systems that drive our business operations forward. Collaborate with cross-functional teams to innovate and enhance our technological infrastructure, ensuring seamless integration and optimal performance.

About AbridgeFounded in 2018, Abridge is on a mission to enhance understanding in healthcare through advanced AI technology. Our platform is specifically designed for medical conversations, streamlining clinical documentation so that healthcare professionals can prioritize what truly matters—their patients.Our innovative technology converts patient-clinician dialogues into structured clinical notes in real-time, integrated seamlessly with electronic medical records (EMR). With our unique Linked Evidence framework and auditable AI, we are the sole provider that aligns AI-generated summaries with verified data, fostering quick trust and validation among healthcare providers. As trailblazers in generative AI applications for healthcare, we are establishing industry benchmarks for the ethical use of AI in health systems.Our dynamic team comprises practicing physicians, AI researchers, PhDs, creative professionals, technologists, and engineers, all dedicated to empowering individuals and making healthcare more comprehensible. Our offices are located in San Francisco's Mission District, New York's SoHo, and Pittsburgh's East Liberty.The RoleAs a Senior Brand Designer, you will play a vital role in cultivating a robust, cohesive, and memorable brand presence across all customer interactions. You will help expand our brand identity by collaborating closely with design and cross-functional teams to create a brand experience that resonates deeply with our audience and distinguishes us in the marketplace.This opportunity is perfect for a designer with a systematic approach and an eye for visual excellence, who thrives in a fast-paced, purpose-driven setting.What You’ll DoDevelop and refine brand identity. Ensure visual consistency across all channels to enhance trust and recognition in every audience interaction.Create compelling narratives that elevate the brand. Engage with various mediums to design campaigns and experiences that simplify complex business concepts into clear, impactful stories.Design scalable systems. Create templates, build design frameworks, and guide the ongoing evolution of our brand.Transform data and insights into distinctive creative concepts. Propel our brand forward and help us maintain our position as industry leaders.Collaborate across departments. Partner with stakeholders and fellow designers to produce assets that enhance our brand, ensuring a high level of quality and consistency across all outputs.

About AbridgeFounded in 2018, Abridge is dedicated to enhancing comprehension in healthcare through innovative technology. Our AI-driven platform is specifically designed for medical conversations, streamlining clinical documentation while allowing clinicians to prioritize what truly matters—their patients.Our cutting-edge technology converts patient-clinician discussions into structured clinical notes in real-time, seamlessly integrating with electronic medical records (EMR). Leveraging Linked Evidence and our unique, verifiable AI, we are the only organization that correlates AI-generated summaries with ground truth, enabling providers to trust and verify outcomes swiftly. As trailblazers in generative AI for healthcare, we are establishing industry standards for the ethical use of AI across health systems.We are a diverse team of practicing MDs, AI experts, PhDs, creatives, technologists, and engineers united in our mission to empower individuals and simplify healthcare. Our offices are located in the vibrant Mission District of San Francisco, SoHo in New York, and East Liberty in Pittsburgh.The RoleAs Abridge expands, we seek skilled Platform Engineers to join our team and enhance our cloud infrastructure and developer experience. You will be a vital member of a centralized Platform team, focusing on platform development, adoption, and ongoing support of existing tools and software. This role is primarily infrastructure-oriented (80%) with a smaller focus on application software (20%).Your responsibilities will include transforming our infrastructure stack to be multi-tenant and multi-cloud, implementing and promoting cloud security practices, managing modular Terraform, and integrating new cloud infrastructure into our production stack for scalability. Additionally, you will develop service templates and various developer tools, including canary releases, feature flagging, load testing, CI/CD pipelines, and more.The platform we are creating aims to enhance both engineering speed and security, accommodating substantial scale while offering numerous opportunities for creativity, autonomy, and leadership in taking projects from inception to completion. This is a unique chance to accelerate your career within a rapidly growing company using the latest technologies.

Join the Abridge TeamFounded in 2018, Abridge is dedicated to enhancing understanding in healthcare through our innovative AI-driven platform. Our technology streamlines clinical documentation, allowing healthcare professionals to prioritize patient care.With advanced real-time transformation of patient-clinician dialogues into structured clinical notes, we ensure deep integration with EMR systems. Our unique approach, powered by Linked Evidence and an auditable AI framework, sets us apart as leaders in generative AI for healthcare, establishing new standards for responsible AI deployment.Our dynamic team comprises MDs, AI researchers, PhDs, creatives, technologists, and engineers united in the mission to improve healthcare outcomes. We operate out of offices in San Francisco, New York, and Pittsburgh, creating an inclusive and collaborative environment.Your RoleAs a Senior Quality Engineer, you will be instrumental in fostering a culture of quality across our organization. Your focus will extend beyond testing to encompass quality ownership throughout the development process.If you possess a passion for enhancing products through rigorous testing and delivering reliable software that resonates with users, we invite you to be part of our mission.Your ResponsibilitiesProduct Testing: Test the limits of our product, identifying bugs, edge cases, and usability issues.Hands-On Testing: Conduct thorough manual testing to ensure functionality, reliability, and an excellent user experience.Automated Testing: Develop, implement, and maintain automated testing frameworks for comprehensive end-to-end testing.Collaborative Quality Practices: Work alongside developers to integrate quality measures early in the development cycle.Requirements Refinement: Collaborate with product managers to establish and enhance quality requirements for optimal user experience.CI/CD Optimization: Improve CI/CD pipelines with robust automated testing solutions.Mentorship: Promote a culture of curiosity and continuous improvement by mentoring peers and sharing best practices.

About AbridgeAbridge, established in 2018, is dedicated to enhancing understanding within the healthcare sector. Our innovative AI-driven platform is specifically designed for medical dialogues, streamlining clinical documentation processes while allowing clinicians to prioritize what truly matters—their patients.Our enterprise-level technology converts patient-clinician interactions into structured clinical notes in real-time, seamlessly integrated with electronic medical records (EMRs). With our Linked Evidence and uniquely auditable AI, we are the sole provider that aligns AI-generated summaries with ground truth, enabling healthcare providers to quickly trust and verify the information produced. As trailblazers in generative AI for healthcare, we are setting the benchmark for the ethical use of AI across health systems.We comprise a diverse and expanding team of practicing MDs, AI experts, PhDs, creatives, technologists, and engineers all committed to empowering individuals and simplifying care. Our offices are located in San Francisco's Mission District, New York's SoHo neighborhood, and East Liberty in Pittsburgh.The RoleOur generative AI-driven products are transforming the medical field, and we are seeking a highly driven Senior Data Scientist to become a vital part of our expanding US-based Data Science & BI team. Your contributions will significantly shape product strategy and directly affect how healthcare practitioners interact with patient data.What You'll DoData Analysis and Insight GenerationExtract valuable insights and recognize trends and patterns pertinent to our business and product by gathering, cleaning, and analyzing both internal and external data.Maintain comprehensive visibility and comprehension of our AI generation pipelines, from internal quality metrics to automated evaluations in production.Investigate and rectify issues identified through data operations monitors, tools, and reports.Advanced Data ModelingUser Behavior Modeling: Analyze user interactions, engagement metrics, and funnel analyses to identify patterns and insights for product enhancement and feature development. Data-driven approaches are crucial for boosting user engagement and retention.A/B Testing: Design and interpret A/B tests to assess the efficacy of product features and design modifications.AI Model Evaluation: Evaluate and enhance AI models to ensure superior performance and accuracy.

About AbridgeFounded in 2018, Abridge is dedicated to enhancing healthcare understanding through innovative AI solutions. Our platform is tailored for medical conversations, streamlining clinical documentation and allowing healthcare professionals to prioritize patient care.We offer cutting-edge technology that converts patient-clinician dialogues into structured clinical notes in real-time, seamlessly integrating with EMR systems. With our auditable AI and the unique capability to map AI-generated summaries to verified data, we build trust among healthcare providers. As trailblazers in generative AI for healthcare, we are establishing industry best practices for responsible AI deployment across health systems.Our dynamic team comprises practicing MDs, AI specialists, PhDs, creative thinkers, technologists, and engineers, all focused on empowering individuals and making healthcare more comprehensible. Our offices are located in San Francisco's Mission District, New York's SoHo, and Pittsburgh's East Liberty.The RoleIn the position of Staff IT Automation Engineer, you will take on a pivotal technical leadership role, responsible for enhancing efficiency and scalability throughout our corporate IT infrastructure and enterprise ecosystem. You will architect, develop, and maintain essential automation solutions that remove manual processes, enhance security, and elevate the global employee experience. This role demands extensive engineering expertise, a product-oriented mindset for automation, and the ability to mentor junior engineers while addressing complex integration and scaling challenges. You will collaborate closely with IT leadership, Security leadership, and departmental heads across the organization.What You'll DoSaaS Ecosystem Automation: Spearhead the design and implementation of automated workflows for provisioning, de-provisioning, and user management across key SaaS applications, including Google Workspace, Slack, GitHub, Notion, Rippling, and other core business tools.Workflow Automation: Create scalable, resilient workflow automation solutions to optimize essential business processes such as onboarding, offboarding, access requests, compliance enforcement, and self-service IT support.Asset Management Automation: Develop and implement solutions for the automated lifecycle management of various endpoints and assets, including corporate laptops, among others.

About AbridgeFounded in 2018, Abridge is on a mission to enhance understanding in healthcare through advanced AI technologies. Our platform is specifically designed for medical conversations, streamlining clinical documentation and allowing healthcare professionals to prioritize patient care.Our enterprise-grade technology converts patient-clinician interactions into structured clinical notes in real-time, seamlessly integrating with electronic medical records (EMR). With our unique Linked Evidence and auditable AI, we are the only organization that correlates AI-generated summaries with verified ground truth, enabling providers to quickly trust and validate outputs. As pioneers in generative AI within the healthcare sector, we are establishing industry benchmarks for responsible AI deployment across health systems.Our diverse team consists of practicing MDs, AI scientists, PhDs, creative thinkers, technologists, and engineers, all united in the goal of empowering individuals and making healthcare more comprehensible. We operate from multiple locations, including the Mission District in San Francisco, SoHo in New York, and East Liberty in Pittsburgh.The RoleAs the Head of Data Science at Abridge, you will spearhead the development of a premier data team, crafting and executing a robust data strategy aimed at democratizing data in the AI era and generating actionable insights. We seek a dynamic leader who is proactive, possesses a keen sense of quality, and is eager to make a significant impact while expanding our U.S.-based team.This pivotal role entails guiding the Data Science team, which will act as a central resource for insights and clarity, expediting the decision-making process. Your primary collaborators will include our Product, Engineering, and Science teams, as well as our commercial and finance departments, all working together to inform our strategic decisions.What You’ll DoIn your capacity as the leader of our data science function, your responsibilities will include:Building and leading a high-caliber team of data scientists, offering mentorship and maintaining high standards while expanding the team to over 12 members within the next year.Cultivating a collaborative and high-impact team culture that emphasizes agency, clarity of thought, and pride in authorship.Driving product strategy with data-driven insights across our evolving product portfolio, including user behavior analysis, in-depth product performance metrics, and causal inference experimentation.Collaborating with our product, strategy, and research teams to develop sophisticated data models that inform product development and strategy.

About AbridgeFounded in 2018, Abridge is dedicated to enhancing understanding in healthcare. Our innovative AI-driven platform is specifically designed for medical conversations, streamlining clinical documentation while allowing clinicians to prioritize their most important asset—their patients.Our enterprise-grade technology converts patient-clinician dialogues into structured clinical notes in real-time, featuring robust EMR integrations. With our unique Linked Evidence and auditable AI capabilities, we stand apart as the only solution that aligns AI-generated summaries with ground truth, empowering providers to rapidly trust and validate the results. As trailblazers in generative AI for healthcare, we are setting benchmarks for the responsible implementation of AI throughout health systems.Our diverse team includes practicing MDs, AI scientists, PhDs, creatives, technologists, and engineers, all working collaboratively to enhance healthcare understanding. Our offices are located in the vibrant Mission District of San Francisco, the trendy SoHo area of New York, and the innovative East Liberty neighborhood in Pittsburgh.The RoleAbridge's clinical credibility hinges on ensuring that our AI outputs are clinically significant, contextually relevant, and reliable for physicians across various specialties and workflows. The Clinician Science team is central to this mission, acting as the vital link between advanced AI technology and the intricate realities of medical practice.We are seeking a Head of Clinician Science to lead and expand our team of clinician scientists embedded within R&D product teams. You will ensure that clinical expertise informs product direction from the outset, that AI outputs mirror authentic clinical workflows and best practices, and that our quality standards reflect the priorities of practicing physicians.This position reports directly to the VP of Product and collaborates closely with ML Science, Product Management, Design, and our Commercial clinical teams.What You’ll DoLead and develop the Clinician Science team. Recruit, nurture, and manage a diverse team of clinician scientists with various specialty backgrounds. Cultivate a culture of clinical excellence, intellectual inquisitiveness, and cross-functional teamwork.Ensure clinical excellence throughout product development. Collaborate with product teams to integrate clinical expertise into feature discovery, design, and validation processes. Translate clinical workflows and best practices into actionable product specifications.Establish and maintain clinical quality standards. Develop frameworks to ensure our AI outputs meet the highest clinical quality benchmarks.

About AbridgeFounded in 2018, Abridge is on a mission to enhance understanding in healthcare through innovative technology. Our AI-driven platform is specifically designed for medical discussions, streamlining clinical documentation while allowing clinicians to concentrate on what truly matters—their patients.We offer enterprise-grade solutions that convert patient-clinician conversations into structured clinical notes in real-time, seamlessly integrating with EMR systems. With our unique Linked Evidence and auditable AI capabilities, we stand out as the only company that aligns AI-generated summaries with verified ground truth, fostering provider trust in our outputs. As trailblazers in generative AI within healthcare, we are establishing the benchmarks for responsible AI usage across health systems.Our dynamic team comprises practicing MDs, AI researchers, PhD holders, creative minds, technologists, and engineers working together to empower individuals and enhance healthcare delivery. Our offices are located in the Mission District of San Francisco, SoHo in New York, and East Liberty in Pittsburgh.Position OverviewAs our Staff Product Designer, you will not merely be designing software; you will be reshaping the future of healthcare delivery. Your designs will help clinicians reclaim their time, minimize cognitive burden, and allow them to focus entirely on their patients.Healthcare has systemic issues that are often overlooked. Clinicians dedicate a significant portion of their time to administrative tasks, leading to high burnout rates and compromised patient care. The existing clinical documentation processes force doctors to choose between engaging with their patients or their computers.This role is ideal for an innovative thinker who envisions a better future for healthcare experiences. You will tackle unprecedented challenges in an industry where design choices significantly affect human lives and well-being.Key ResponsibilitiesIn your role as Staff Product Designer, you will define the product experience at Abridge, setting a high standard for aesthetic appeal, clarity, and strategic insight across projects that directly influence clinicians, patients, and care teams.You will collaborate closely with cross-functional teams, delve into the intricacies of clinical workflows, and bring clarity and compassion to ambiguous challenges. Whether you are prototyping innovative concepts or enhancing existing features, you will champion design excellence throughout the entire product lifecycle.

About AbridgeFounded in 2018, Abridge is dedicated to transforming healthcare through advanced technology. Our AI-driven platform enhances the clarity of medical dialogues, streamlining clinical documentation and allowing healthcare providers to prioritize patient care.Our enterprise-level technology converts patient-clinician interactions into organized clinical notes instantaneously, with sophisticated EMR integrations. Utilizing Linked Evidence and our uniquely designed, auditable AI, we stand out as the only provider mapping AI-generated summaries to verified data, empowering clinicians to trust and validate our outputs. As leaders in generative AI for healthcare, we are establishing benchmarks for the ethical use of AI in health systems.Our diverse team comprises practicing physicians, AI researchers, PhDs, creatives, technologists, and engineers, all collaborating to enhance healthcare understanding. We operate out of vibrant locations in San Francisco's Mission District, New York's SoHo, and Pittsburgh's East Liberty.The RoleJoin our innovative engineering team as a Senior Backend Engineer, where your expertise will help us build the data and processing infrastructure essential for our ongoing expansion. You will be a key player in a newly formed team, predominantly working with Typescript and Node, deploying on platforms like Kubernetes and Temporal.What You'll DoDesign, develop, and maintain robust cloud-native applications, services, and APIs critical for our rapidly expanding operations. Potential projects may involve creating new processing pipelines or revamping our data storage solutions to accommodate growing demands.Evaluate commercial and open-source solutions, providing build vs buy recommendations to enhance our technological capabilities.Refine existing systems to introduce new features and enhance performance, stability, quality, and security, while also contributing to the overall codebase health.Foster a deep understanding of user needs, maintaining a user-focused approach in all developments.Facilitate effective communication within cross-functional product delivery teams, collaborating with colleagues from product, machine learning, and platform engineering as you contribute to diverse projects across the organization.What You’ll BringStrong experience in backend development, particularly with Typescript and Node.Familiarity with container orchestration tools like Kubernetes.Proven ability to enhance existing systems and tackle technical challenges effectively.

About AbridgeAbridge, founded in 2018, is dedicated to enhancing understanding in healthcare. Our innovative AI-driven platform is specifically designed to facilitate medical conversations, significantly improving clinical documentation efficiency while allowing clinicians to prioritize patient care.Our enterprise-grade technology converts patient-clinician dialogues into structured clinical notes in real-time, integrating deeply with electronic medical records (EMRs). Supported by Linked Evidence and our unique auditable AI, we stand alone in the industry by mapping AI-generated summaries to verified ground truths, enabling providers to swiftly trust and validate the outputs. As trailblazers in generative AI for healthcare, we're establishing benchmarks for the ethical application of AI across health systems.Our dynamic team consists of practicing MDs, AI experts, PhDs, creatives, technologists, and engineers collaborating to empower people and simplify healthcare delivery. We have offices in the Mission District of San Francisco, SoHo in New York, and East Liberty in Pittsburgh.The RoleWe are seeking Senior Integrations Engineers to join our expanding team! This pivotal role will support our growth during this hyper-expansion phase. You will be essential in designing, developing, and scaling our integrations that drive our product. Collaborating closely with engineers, implementation specialists, support teams, and product managers, you will create real-time and batch data integrations with our partners and clients.What You’ll DoEnhance our business by designing, building, and maintaining our integrations and infrastructure.Create secure and efficient healthcare integrations that adhere to technology standards, utilizing REST-like APIs, FHIR standards, and various third-party APIs.Work collaboratively with our healthcare system clients to deploy, diagnose, and support integrations, comfortably engaging with external stakeholders.Improve existing systems by adding new features and enhancing performance, stability, quality, and security.Champion high standards by improving code quality, enhancing documentation, and sharing knowledge while managing technical debt.Foster deep user empathy and maintain a user-centric approach in all projects.Communicate effectively within cross-functional product delivery teams, collaborating with various disciplines.

As a Product Manager focusing on Core Product Experiences at Abridge, you will play a pivotal role in shaping the future of our innovative solutions. Collaborating closely with cross-functional teams, you will drive the development and enhancement of our core product features, ensuring that they meet the evolving needs of our users. Your strategic insights and user-centric approach will help us deliver exceptional experiences that stand out in the marketplace.

About AbridgeAbridge, founded in 2018, is dedicated to enhancing understanding in healthcare. Our innovative AI-driven platform is specifically designed for medical dialogues, streamlining clinical documentation and allowing healthcare professionals to prioritize patient care.Our advanced technology converts patient-clinician interactions into organized clinical notes in real-time, integrating seamlessly with electronic medical records (EMRs). Utilizing Linked Evidence and our specialized, auditable AI, we uniquely align AI-generated summaries with verified information, fostering trust among providers regarding our outputs. As leaders in generative AI within the healthcare sector, we are establishing benchmarks for the ethical use of AI across health systems.We are a dynamic team composed of practicing physicians, AI researchers, PhDs, creatives, technologists, and engineers united in our mission to empower individuals and enhance the clarity of healthcare. Our offices are situated in San Francisco's Mission District, New York's SoHo, and Pittsburgh's East Liberty.The RoleWe invite Software Engineers to join our expanding Product Engineering team! You will be instrumental in scaling and evolving our business by developing and maintaining both new and existing web applications along with their back-end systems. Your responsibilities will include coding (primarily in TypeScript), making architectural choices, recommending technology adoptions, and ensuring the reliability and security of our systems as they grow.

About AbridgeFounded in 2018, Abridge is on a mission to enhance understanding in healthcare. Our innovative AI-driven platform is specifically designed for medical conversations, significantly improving clinical documentation processes and allowing healthcare providers to concentrate on what truly matters—their patients.Our enterprise-grade technology seamlessly converts patient-clinician discussions into structured clinical notes in real-time, backed by comprehensive EMR integrations. Utilizing Linked Evidence and our unique, verifiable AI, we are the sole organization that aligns AI-generated summaries with accurate data, enabling providers to trust and confirm the results swiftly. As trailblazers in generative AI within the healthcare sector, we are establishing the benchmarks for the responsible use of AI across health systems.We are a diverse team of practicing MDs, AI experts, PhDs, creatives, technologists, and engineers collaborating to empower individuals and streamline healthcare delivery. Our offices are located in the vibrant Mission District of San Francisco, the trendy SoHo area of New York, and East Liberty in Pittsburgh.The RoleJoin Abridge as a Technical Recruiter and play a key role in expanding our exceptional Platform and ML Engineering teams! Our Engineering department is at the leading edge of developing innovative AI solutions for healthcare, and we are searching for a remarkable talent partner to support our growth.This position is crucial for Abridge's ongoing success as we aim to double our team size this year. If you are enthusiastic about identifying and attracting top technical talent while making a significant impact in the healthcare technology field, we want to connect with you.This full-cycle recruiting position offers the chance to define our technical hiring strategy while collaborating with a passionate, innovative, and supportive team dedicated to transforming healthcare through AI.What You'll DoOversee the complete recruiting lifecycle for Platform Engineering and Machine Learning roles, encompassing sourcing, screening, offer negotiation, and closing.Strategically partner with Engineering leadership to grasp technical requirements, team dynamics, and hiring priorities.Source passive candidates through innovative outreach, networking, and developing robust talent pipelines for current and future needs.Promote inclusive recruiting practices that attract diverse talent and foster equitable hiring experiences for all candidates.Enhance our employer branding through strategic initiatives and initiatives that resonate with potential candidates.

About AbridgeAbridge, founded in 2018, is dedicated to transforming healthcare through deeper understanding. Our AI-driven platform is designed to enhance medical conversations, streamlining clinical documentation so clinicians can prioritize their patients.Our enterprise-level technology converts patient-clinician dialogues into structured clinical notes in real-time, seamlessly integrating with EMRs. Thanks to our Linked Evidence and auditable AI, we stand out as the only provider that aligns AI-generated summaries with verified facts, fostering trust among healthcare professionals. As trailblazers in generative AI for healthcare, we are establishing benchmarks for the responsible use of AI across health systems.Our diverse team includes practicing MDs, AI researchers, PhDs, creatives, technologists, and engineers, all collaborating to empower individuals and enhance healthcare clarity. We have offices in San Francisco's Mission District, New York's SoHo, and Pittsburgh's East Liberty.The RoleAs a Senior Product Designer at Abridge, you're not just crafting software; you're reimagining the future of healthcare delivery. Your designs will help reclaim clinicians’ time, alleviate mental strain, and allow them to focus wholeheartedly on their patients.The healthcare system faces unseen challenges, with clinicians bogged down by administrative duties, leading to alarming burnout rates and diminished patient care quality. Our current clinical documentation practices force doctors to choose between engaging with their patients or their screens.This position is ideal for visionary thinkers ready to redefine user experiences. You will confront unique problems in an industry where design choices significantly affect human lives and wellbeing.What You'll DoAs our Senior Product Designer, you will influence the product experience at Abridge, setting exemplary standards for taste, clarity, and strategic insight across initiatives that impact clinicians, patients, and care teams.You'll work closely with cross-functional teams, delve into the intricacies of clinical workflows, and bring order and compassion to complex challenges. Whether you're brainstorming new concepts or enhancing existing features, you will champion design excellence throughout the product lifecycle.

Abridge develops AI-powered technology to make healthcare conversations clearer and clinical documentation faster. Since 2018, the team has focused on turning patient-clinician interactions into structured notes that connect directly with EMR systems. Their platform ties AI-generated summaries to verified data sources, aiming for transparency and trust in clinical workflows. The company also contributes to ethical standards for generative AI in healthcare. The San Francisco office hosts a multidisciplinary team of physicians, AI experts, engineers, and researchers. Abridge maintains offices in San Francisco’s Mission District, New York’s SoHo, and Pittsburgh’s East Liberty. Role overview The Clinician Scientist role blends clinical experience with a working knowledge of artificial intelligence. This position focuses on building and improving AI tools for healthcare professionals, ensuring accuracy and practical value. Clinician Scientists at Abridge define and validate AI solutions, working closely with engineers, product managers, and other clinicians to shape products that support real-world medical practice. What you will do Develop and refine AI-driven clinical tools, such as note-taking systems, risk adjustment (HCC capture), clinical decision support, and prior authorization features. Apply clinical knowledge and prompt engineering to improve product outputs. Set standards for what counts as clinically meaningful results, including error thresholds, quality metrics, and identifying potential failure points. Collaborate with engineers, data scientists, and clinicians to embed medical insights into AI models. Draft, review, and adjust prompts to enhance AI model performance in clinical settings. Location and work model Position based in the San Francisco office (Mission District). Hybrid schedule: at least three days per week onsite. Relocation assistance available for those moving to San Francisco.

About AbridgeFounded in 2018, Abridge aims to revolutionize healthcare communication. Our innovative AI-driven platform enhances medical conversations, streamlining clinical documentation and allowing healthcare professionals to prioritize patient care.We provide enterprise-level technology that converts patient-provider discussions into structured clinical notes in real-time, featuring advanced EMR integrations. With our unique Linked Evidence and auditable AI, we are the sole entity that aligns AI-generated summaries with verified data, enabling healthcare providers to quickly trust and confirm our outputs. As leaders in healthcare generative AI, we are establishing benchmarks for responsible AI application across health systems.Our diverse team comprises practicing physicians, AI researchers, PhDs, creative minds, technologists, and engineers dedicated to enhancing healthcare experiences. We operate from offices in the vibrant Mission District of San Francisco, trendy SoHo in New York, and East Liberty in Pittsburgh.The Role**Position requires in-office presence three times per week at our San Francisco (Mission District) location. In the role of Clinical Success Director, you will lead initiatives to deliver outstanding generative AI solutions for clinicians, directly impacting the alleviation of cognitive overload linked to clinical documentation. Your responsibilities will encompass collaboration with clients, partners, product managers, designers, data scientists, and healthcare experts to develop products that translate clinical conversations into actionable insights.Key ResponsibilitiesFacilitate clinician empowerment by providing education and training for new users, creating supporting materials, and fostering relationships with clinical advocates and advisors.Gather product feedback through expert insights on current clinical documentation approaches and work alongside product teams to establish a definitive clinical product roadmap.Offer strategic product recommendations by synthesizing user feedback and generating documentation that illustrates how product enhancements can broaden our product's reach and elevate clinician experiences.Develop and track end-user engagement and success metrics to showcase long-term value and impact.Promote product features and direction to potential clients through the creation of sales materials, conducting product demonstrations, and more.

About AbridgeFounded in 2018, Abridge is dedicated to enhancing understanding in healthcare. Our innovative AI-driven platform is designed specifically for medical conversations, streamlining clinical documentation and allowing healthcare professionals to concentrate on what truly matters—their patients.Our enterprise-grade technology converts patient-clinician discussions into structured clinical notes in real-time, with robust EMR integrations. Leveraging our unique Linked Evidence and auditable AI, we provide the only solution that aligns AI-generated summaries with factual data, enabling providers to trust and verify outputs efficiently. As trailblazers in generative AI for healthcare, we are establishing industry benchmarks for the ethical integration of AI across health systems.We are a dynamic team of practicing MDs, AI scientists, PhDs, creatives, technologists, and engineers committed to empowering individuals and making healthcare more intelligible. Our offices are located in San Francisco's Mission District, New York's SoHo neighborhood, and Pittsburgh's East Liberty.The RoleJoin our rapidly expanding US-based Data Engineering team as a Data Engineer and play a pivotal role in revolutionizing the medical field with our generative AI products. In this essential position, you will design and optimize large-scale data infrastructure to inform business strategies and drive machine learning research.What You’ll DoDevelop and sustain scalable data services, pipelines, and storage solutions for the ingestion of unstructured application data for machine learning training and evaluation.Create and oversee OLAP databases, ELTs, and general data tools to support analytics, business decision-making, and product features.Collaborate closely with frontend and backend engineers, product managers, and analysts.Enhance data infrastructure to improve system throughput, latency, and reliability.Identify and resolve issues detected through data operation monitors, tools, and reports.Design data integration solutions and establish a data quality framework.What You’ll Bring5+ years of experience in Data Engineering or Backend Engineering focused on data systems.Proficiency in at least one general-purpose programming language (e.g., Python, Java, Scala) and SQL (any variant).Experience with at least one modern cloud service provider (GCP, AWS, Azure, etc.).

As a Senior Manager of Enterprise Security at abridge, you will play a pivotal role in safeguarding our organization's digital assets. You will lead a dedicated team in the development and implementation of comprehensive security strategies, ensuring the protection of sensitive information and compliance with industry regulations. Your expertise will drive the evolution of our security posture, leveraging cutting-edge technologies and best practices.