Senior Software Engineer II, Customer Value & Orchestration

Our mission: to eliminate every barrier to mental health.At Spring Health, we are dedicated to transforming mental healthcare by dismantling every obstacle that hinders individuals from receiving the support they require, precisely when they need it. Our clinically validated technology, Precision Mental Healthcare, empowers us to deliver tailored care—be it …

About DecagonDecagon stands at the forefront of conversational AI, empowering brands to create unparalleled customer experiences. Our platform enables leading enterprises such as Avis Budget Group, Block’s Cash App, Square, Chime, Oura Health, and Hunter Douglas to deploy AI agents that facilitate personalized, engaging interactions across voice, chat, email, SMS, and beyond.We envision a world where customer interactions transcend traditional support tickets and hold music, fostering quicker resolutions, richer dialogues, and stronger relationships. Our esteemed investors, including a16z, Accel, Bain Capital Ventures, Coatue, and Index Ventures, share this vision and support our mission.As an in-office company, we are united by our commitment to excellence and rapid execution. Our core values — Just Get It Done, Invent What Customers Want, Winner’s Mindset, and The Polymath Principle — guide our collaborative work environment and team growth.About the TeamThe Agent Orchestration team is responsible for developing the foundational execution layer that drives every agent interaction. We create systems that coordinate model reasoning, assess agent behavior, and ensure reliability in real-world customer scenarios. Our focus on accuracy, dependability, and speed enables Decagon agents to plan, decide, and act effectively across millions of interactions.About the RoleAs a Senior Software Engineer on the Agent Orchestration team, you will design and develop systems that govern the performance of Decagon agents in real-world conditions. You will tackle complex challenges associated with distributed systems and lay the groundwork for enhancing agent performance, reliability, and quality.This role offers significant autonomy and the opportunity to make a direct impact on the architecture of one of the most sophisticated agent platforms globally.In this role, you will:Develop the execution engine that supports intelligent agents at scale.Design systems that synchronize model reasoning and actions while maintaining speed and accuracy.Enhance reliability through improved testing, observability, and safety measures.Establish foundations that enable teams to evaluate and enhance agent behavior safely and continuously.

Role Overview Crusoe Technologies is seeking a Senior Staff Software Engineer focused on Managed Orchestration to help shape the direction of our cloud infrastructure. This position is based in San Francisco, CA. What You Will Do Design and implement scalable orchestration solutions for cloud infrastructure. Lead a team of engineers, providing technical guidance and mentorship. Work closely with cross-functional groups to integrate services and products smoothly. Apply deep technical expertise to drive the development of new technologies that improve operational efficiency and customer experience. About Crusoe Technologies Crusoe Technologies builds innovative solutions for cloud computing with a focus on efficiency and sustainability.

At Crusoe, our mission is to accelerate the fusion of energy and intelligence. We are building the infrastructure that empowers individuals to innovate boldly with AI, ensuring that our advancements come without compromises in scale, speed, or sustainability.Join us in revolutionizing AI with sustainable technology at Crusoe, where you will spearhead impactful innovations, contribute to meaningful projects, and collaborate with a team that is reshaping the future of responsible cloud infrastructure.About the Role:We are looking for a talented Senior Software Engineer to join our cloud software team. Your role will be pivotal in enhancing our state-of-the-art infrastructure. You will leverage your expertise to design and scale our carbon-reducing operating model while managing essential hardware, software, and networking components.In this position, you will write and review code, develop proposals, and contribute to architectural documents. You will assess tools and frameworks, weighing their implications on reliability, scalability, operational costs, and ease of implementation. Your knowledge of orchestration and optimization will be crucial in advancing our managed Kubernetes and AI training clusters, ensuring they maintain a competitive edge in reliability and performance.What You'll Be Working On:Develop scalable and resilient software solutions that align with the strategic goals outlined in the Crusoe Cloud roadmap.Collaborate with tech leads and engineers to foster an environment of creativity and technical excellence, driving the development of innovative cloud solutions.Stay updated on the latest cloud software trends and techniques, integrating these insights to keep Crusoe’s innovations at the forefront of the industry.Although you won’t have formal management responsibilities, you will mentor your colleagues by sharing knowledge and guiding technical discussions.What You'll Bring to the Team:5-7 years of experience in software engineering, with strong expertise in Systems Engineering.2+ years of programming experience in GoLang.Experience with Kubernetes and Linux engineering, including debugging capabilities.A proactive attitude towards problem-solving and continuous learning.

About DecagonDecagon stands at the forefront of conversational AI technology, empowering brands to offer exceptional concierge-style customer experiences. Our innovative platform is trusted by industry leaders such as Avis Budget Group, Block’s Cash App and Square, Chime, Oura Health, and Hunter Douglas, enabling them to deploy AI agents that facilitate personalized and engaging interactions across various channels including voice, chat, email, and SMS.We envision a future where customer interactions are transformed from mundane support tickets and waiting on hold to swift resolutions, meaningful dialogues, and enriched relationships. Our commitment to this vision is supported by esteemed investors like a16z, Accel, Bain Capital Ventures, Coatue, and Index Ventures, among others.Based in San Francisco, we foster an in-office culture that prioritizes excellence and momentum. Our core values—Just Get It Done, Invent What Customers Want, Winner’s Mindset, and The Polymath Principle—guide our collaborative efforts and collective growth.About the TeamThe Agent Orchestration team is responsible for developing the fundamental execution layer that facilitates every agent interaction. Our systems are designed to orchestrate model reasoning, assess agent performance, and ensure consistent agent behavior in real-world customer scenarios.With a focus on accuracy, dependability, and speed, our work influences how Decagon agents strategize, decide, and implement actions during millions of interactions.About the RoleAs a Senior Software Engineer on the Agent Orchestration team, you will be pivotal in shaping the long-term architecture of Decagon’s agent platform. You will spearhead substantial, multi-quarter projects that define the functionality and scalability of our orchestration engine, enabling engineers across the organization to build effectively upon it.This position is ideal for individuals who excel in technical depth, possess the ability to influence cross-functional teams, and are passionate about developing robust, principled systems that endure. You will collaborate closely with teams in Research, Infrastructure, Product Engineering, and Agent Software Engineering to establish the standards and frameworks that uphold the reliability and intelligence of Decagon agents.In this role, you will:Take ownership of the architecture and ongoing evolution of Decagon's core execution engine for agents.Lead the design of systems that manage complex reasoning and action flows on a large scale.Enhance reliability, testing, and observability standards throughout the orchestration stack.

Founded in 2007, Airbnb has transformed from a small startup welcoming three guests into a global community of over 5 million hosts and more than 2 billion guest arrivals in virtually every country. Our platform offers distinctive stays and experiences, fostering authentic connections between guests and local communities.Join Our TeamAs a member of the Workflow Orchestration team within Airbnb’s Data Infrastructure organization, you'll play a vital role in managing the orchestration layer that coordinates, executes, and monitors sophisticated data workflows across both batch and streaming domains. Our objective is to equip data engineers, ML teams, analytics, and operational applications with scalable, reliable, and observable orchestration platforms, ensuring that essential business workflows operate seamlessly.Your ImpactIn the role of Engineering Manager, you will:Lead and develop a high-performing team tasked with designing, implementing, and maintaining distributed orchestration infrastructure that handles tens of thousands of data workflows daily.Establish the long-term technical vision and roadmap for orchestration, aligning it with Airbnb’s broader Data Infrastructure and Analytics platform strategy.Promote the adoption of best-in-class workflow paradigms and tools across data engineering, reliability, and ML teams, ensuring consistency, performance, and operational excellence.Collaborate closely with cross-functional teams in Data Platform, Compute, Storage, Analytics, and ML Infrastructure to enhance orchestration capabilities within the larger data ecosystem.Mentor and coach engineers to foster strong technical judgment, clarity of thought, and a sense of ownership within the team.A Day in Your LifeWork alongside senior engineering leaders to shape multi-year strategies for workflow orchestration and execution platforms.Stay involved in architectural decisions, review designs, and help resolve technical challenges.Collaborate with product and engineering leaders across Data Infrastructure to prioritize investments that balance reliability, developer experience, and cost.Ensure your team adheres to strong delivery discipline, optimizing workflows and practices.

Discover OktaOkta is the premier Identity Company globally, empowering individuals to securely access any technology across any device or application. Our versatile and impartial products, including the Okta Platform and Auth0 Platform, deliver secure access, authentication, and automation, integrating identity at the heart of business security and advancement.At Okta, we value diverse perspectives and experiences. We seek not just individuals who fit the mold but lifelong learners who can enrich our organization with their unique backgrounds.Join us in crafting a world where Identity is truly yours.The Senior Business Value Manager RoleReporting directly to the Senior Director of Global Business Value & Strategy, this pivotal role involves identifying, defining, quantifying, and delivering substantial business value to clients implementing Okta solutions. You will craft and present compelling value propositions, proposals, and business cases while tracking post-sales benefit realization for Okta's most significant clients and opportunities.Your ResponsibilitiesFacilitate sales engagements by creating initial business value propositions, conducting process and capability assessments, and providing financial projections for CFO-ready business case presentations.Utilize public resources to extract insights beneficial for customers.Lead collaboration among sales, pre-sales, post-sales, and ecosystem members to discover, document, and articulate the business value of our solutions in key opportunities.Design and deliver tailored presentations to C-level executives (CIO, CFO, or board members) considering transformative investments in Okta's products and services.Act as the primary resource for sales management regarding value-related activities within your designated territory.Collaborate with sales management, marketing, and other pre-sales teams to enhance value-related activities in your region.Define new Business Value deliverables and processes while supporting standardized tools and templates.Develop standard value cases and calculations for new capabilities.Create and provide training materials to empower sales teams and the broader ecosystem.

At Forge, we recognize that our greatest asset is our team. As pioneers in the private market technology sector, our vision is to create a brighter future for everyone. We embody this vision through our core values of boldness, accountability, and humility. Every day, we witness the impact of our mission as we support the teams driving the most remarkable innovations of our time, from space exploration to advancements in artificial intelligence and beyond.With our robust liquidity solutions, exclusive data insights, custody offerings, and a dynamic marketplace, Forge aims to establish a top-tier technology infrastructure that enables a global private market that is transparent, accessible, and seamless for companies, their employees, and investors. Through Forge, employees can liquidate their private shares, employers can offer liquidity options to shareholders before IPOs, and individual and institutional investors can engage in the growth of private unicorns.Forge's unique global marketplace meets the growing demand from individual and institutional investors seeking exposure to private company stocks and is fostering a powerful network effect.Our capability to provide these impactful financial solutions has attracted significant attention from investors, created demand from customers, and necessitated the expansion of our team to better serve more companies, teams, and innovators.The Role:In the capacity of a Senior Software Engineer II with a focus on trading engineering, you will be instrumental in delivering a high-quality trading platform that powers the trading functionalities within the Forge Marketplace. Your role will involve identifying opportunities to enhance trading products, including the integration of cutting-edge low-latency technologies, while also helping to shape the direction and roadmap for trading engineering initiatives.You will collaborate closely with Product, Design, and Engineering teams to guarantee the seamless integration of trading technologies into products, thus enhancing both user experience and application performance.

At Inferact, we are on a mission to establish vLLM as the premier AI inference engine, aiming to propel AI advancements by making inference processes more efficient and cost-effective. Our company is founded by the original creators and core maintainers of vLLM, placing us at a unique intersection of models and hardware, a position we have cultivated over many years.About the RoleWe are seeking a talented Cloud Orchestration Engineer to develop and maintain the operational framework that ensures vLLM operates seamlessly at an extensive scale. In this role, you will be responsible for designing systems for cluster management, deployment automation, and production monitoring, enabling teams across the globe to deploy AI models effortlessly. Your work will guarantee that vLLM deployments are not only observable and debuggable but also recoverable, transforming operational complexities into reliable infrastructure that operates smoothly.

Our Mission & Values:At Drata, we empower organizations to earn and retain the trust of their users, customers, partners, and stakeholders. We serve as the proof layer that demonstrates exceptional companies are worthy of the trust they strive to cultivate.Our principles are at the heart of our operations: Built on Trust emphasizes the importance of consistency. Acting with Integrity means doing the right thing, always. Our Customer-Obsessed approach ensures that the people we serve remain central to our efforts. Competitive Fire motivates us to continuously challenge ourselves. We embrace Diversity, which fosters unique perspectives that lead to innovative solutions. Our Automation First mindset prioritizes efficiency, saving both time and resources.Our Culture & Work Style At Drata, we are not merely developing software; we are cultivating a mindset. Our actions are guided by:Be a Driver (Owner-Operator Mentality): Take ownership of your work. Pursue relentless improvement. Achieve results.Move at Drata Speed (Precision & Velocity): Make swift decisions. Learn quickly. Create immediate impact.Stay Mission-Driven (Customer-Obsessed): Question assumptions. Deliver real value. Maintain a hunger for success.Our high-speed culture is complemented by a thoughtful hybrid model that values both flexibility and collaboration. In the Bay Area, we gather in-office Tuesday through Thursday for high-impact collaboration days where teams align, strategize, and innovate. Mondays and Fridays are flexible, allowing for focused work, balance, and independence.If you thrive in an empowering environment, surrounded by intelligent, mission-driven individuals, you will find your home here.Why Join The Drata Team?To truly grasp the Driver's Mindset, witness it in action. We are an award-winning, mission-driven team of 600+ individuals globally, unified by a culture that values trust, speed, and continuous growth.See the Speed: Watch our CEO, Adam Markowitz, share our hyper-growth journey from $0 to $100M ARR in just four years.Hear the Voice of the Team: Visit our 'Life at Drata' page for employee testimonials about our collaborative environment and growth opportunities.

Role overview Adyen seeks a Senior Software Engineer in San Francisco to focus on Customer Developer Observability. This position aims to enhance the tools and systems that let clients monitor and analyze their performance across the Adyen platform. What you will do Collaborate with cross-functional teams to design and build observability solutions. Create and implement features that provide customers with deeper insights into their systems and data. Help improve the customer experience by making monitoring and analysis more effective and accessible.

Join our dynamic team at Databricks as a Senior Software Engineer specializing in Customer Experience Intelligence (CXI). In this role, you will be at the forefront of shaping and enhancing customer interactions through innovative software solutions. Your expertise will drive the development of tools that empower our clients to leverage data for superior customer engagement.

At Gong, we leverage the power of artificial intelligence to revolutionize how revenue teams achieve success. Our Gong Revenue AI Operating System consolidates data, insights, and workflows into a singular, reliable system that observes, guides, and collaborates with the world's most prosperous revenue teams. With the Gong Revenue Graph, AI-driven intelligence, specialized agents, and trusted applications, we empower over 5,000 companies globally to gain a profound understanding of their teams and clients, automate essential sales workflows, and secure more deals with reduced effort. For more details, please visit www.gong.io.Joining Gong means becoming part of a forward-thinking company driven by innovative products, ambitious objectives, and a team of passionate individuals. We are at the forefront of shaping the future of revenue intelligence and seek individuals who are eager to contribute to what lies ahead. You will collaborate with a team that dreams big, acts swiftly, and values both the craft and each other. Here, transparency and trust are fundamental to our operations, and every member has the chance to make a significant impact. If you aspire to grow, challenge yourself, and engage in work that truly matters, Gong is the ideal place to realize the best work of your career.Become a part of our Technical Value Engineering team, where you will establish data foundations that validate customer value at scale. This position merges data engineering, analytics, and customer outcome assessment. You will utilize one of the most comprehensive B2B datasets globally to automate insights that facilitate outcome realization.

Role overview The Senior Business Value Consultant at MongoDB, Inc. helps organizations unlock the potential of their data using MongoDB's database solutions. This position is available in several locations: Denver, Los Angeles, Palo Alto, Phoenix, San Diego, and San Francisco. What you will do Identify ways clients can create value through MongoDB products Partner with teams across the company to support customer success Guide the rollout of MongoDB solutions to ensure they achieve meaningful outcomes

Role overview The Senior Software Engineer II for Developer Experience at Carta will design and build tools and systems that support engineering teams. The focus is on making workflows more efficient and enabling teams to deliver high-quality products. What you will do Collaborate with cross-functional groups to identify and address challenges in developer workflows Develop and enhance tools that make software development more scalable and intuitive Use software engineering skills to create solutions that improve daily life for engineers Support systems that help Carta teams deliver products aligned with client needs Location This role is based in San Francisco, CA; Santa Clara, CA; or New York, NY.

Netradyne is at the forefront of transforming the transportation landscape by leveraging advanced Computer Vision and Edge Computing technologies. As a pioneering leader in fleet safety solutions, we have experienced remarkable growth, surpassing 4x year-over-year, and our innovative solutions are increasingly recognized as disruptive technologies in the industry. We are expanding our team with dynamic, visionary, and competitive individuals who are eager to drive our growth forward.POSITION SUMMARY:We are establishing a dedicated Business Value Engineering (BVE) function to enhance our approach in selling, winning, and expanding our enterprise customer base.This leadership role is crucial in defining and operationalizing our strategy to:Quantify and effectively communicate the economic value of our solutions.

Join our innovative team at Crusoe as a Staff Product Manager for Orchestration. In this pivotal role, you will lead our efforts in enhancing product orchestration strategies, ensuring seamless integration and execution of our technology solutions. Your expertise will guide cross-functional teams, drive product vision, and ultimately contribute to our mission of transforming the technology landscape.

Join Carta as a Senior Software Engineer II, where you'll play a pivotal role in shaping the future of our software solutions. You will be a key player in developing innovative applications that empower businesses and individuals in managing equity and ownership. Your expertise will contribute to the design, implementation, and deployment of high-quality software systems.

At Crusoe, our vision is to enhance the availability of energy and intelligence. We are at the forefront of developing solutions that empower individuals to innovate boldly with AI, all while ensuring that we uphold principles of scalability, speed, and sustainability.Join us in driving the AI revolution through sustainable technology at Crusoe. You will play a pivotal role in fostering innovation, making a significant impact, and collaborating with a team that is leading the way in responsible and transformative cloud infrastructure.About the RoleWe are on the lookout for a Senior Software Engineer to take on the role of founding engineer within our new Enterprise Software Engineering team in IT. You will work closely with the Director to develop internal tools, automation processes, and integrations that remove manual tasks and address critical operational challenges across the organization.This role transcends traditional enterprise IT positions. You will leverage AI-assisted development as your primary method, delivering production-quality software within days instead of months, while laying the groundwork for future team members. As you grow in this role, your primary contributions will focus on defining specifications, context, and reusable patterns to guide AI agents, while still engaging in hands-on coding for the most complex challenges.Your ResponsibilitiesDesigning and deploying internal tools, automation, and integrations that provide measurable benefits across Finance, Operations, HR, and other business functions.Utilizing AI-assisted development as your standard workflow, which includes drafting specifications, creating prompts, reviewing AI-generated code, and iterating quickly.Establishing foundational technical patterns such as coding standards, project conventions, reusable components, and context files that facilitate AI-driven development.Creating and managing integrations between enterprise systems through APIs, middleware, and data pipelines.Developing solutions across a versatile environment that combines cloud application platforms with internal GPU compute for AI workloads.Collaborating with business teams during rapid prototyping sessions, then refining prototypes into production-ready systems complete with testing, monitoring, and documentation.Setting up CI/CD pipelines, automated testing, and quality assurance measures for all solutions delivered.Taking ownership of solutions from end to end, covering everything from specification and implementation to deployment and production support.

Flexport seeks a Software Engineer II in San Francisco, California to help create technology for the logistics sector. This position centers on building software that supports business operations and drives improvements in efficiency. What you will do Design, develop, and maintain software applications that underpin daily business activities Test and troubleshoot code, focusing on reliability and performance Collaborate with team members to deliver solutions that help the company grow and operate more efficiently