Technology Operations Lead

About MercorAt Mercor, we sit at the nexus of labor markets and artificial intelligence research. Our partnerships with top AI labs and enterprises allow us to provide the essential human intelligence needed for AI development.Our extensive talent network is dedicated to training cutting-edge AI models, akin to how educators mentor students, sharing invaluable knowledge and context that cannot be captured in code alone. Currently, our network boasts over 30,000 experts who collectively generate in excess of $2 million daily.We are pioneering a transformative work category where expertise fuels AI progress. Realizing this vision demands an ambitious, fast-paced, and deeply committed team. You will collaborate with researchers, operators, and AI companies that are at the forefront of developing systems that redefine society.Mercor is a thriving Series C company, valued at $10 billion, and operates in-person five days a week from our modern San Francisco headquarters.About the RoleWe are seeking a Technology Operations Lead who will be responsible for ensuring the reliability, security, and scalability of our identity, endpoint, and IT infrastructure systems. You will work closely with the Head of IT to shift from reactive support to proactive, automated systems that preemptively address issues, striking a balance between speed, security, and an exceptional user experience for our technical teams driving the future of AI.Your role will be based in our San Francisco office, where you will collaborate closely with Security, Engineering, and People Operations teams.

About Our TeamAt OpenAI, we began with a vision: to develop artificial intelligence in a way that benefits all of humanity. Our creative team plays a crucial role in ensuring that the innovative work behind this vision is effectively communicated as it transitions from the lab to the real world.Operating at the forefront of intelligence, we embrace the dynamic nature of our field. Our mission is to navigate this ever-evolving landscape, shaping narratives that resonate and feel human. We achieve this through a variety of channels, including campaigns, product launches, films, and innovative branding systems. This is a unique opportunity for individuals eager to contribute to something formative.The Marketing Operations team at OpenAI is positioned to scale our efforts without conforming to conventional big-tech approaches. We are pioneering new operational frameworks in the AI era, focused on shaping our company and team. We prioritize research-oriented thinking, anticipate continuous change, leverage AI to enhance our effectiveness, and establish systems that empower teams to accelerate their workflows.About the RoleWe are seeking a Marketing Operations, Technology & Tools Lead to take charge of our technological frameworks, data management, and operational strategies while advancing our AI-driven workflows. This pivotal role will empower our marketing teams to operate efficiently while adhering to industry-standard security and privacy protocols, ensuring our technology maximizes the potential of OpenAI’s tools in alignment with our mission.You will serve as the vital link between Marketing, Engineering, Security, and Legal/Privacy, translating marketing objectives into scalable systems, precise measurement, and secure processes.In this role, you will:Act as the primary expert responsible for designing and managing our comprehensive technology stack and standards across planning, project management, resource allocation, production, and Digital Asset Management (DAM) tools, both internal and external.Ensure that our technology stack is strategically built for sustainable mid-term and long-term growth (ensuring interconnected tools, consistent taxonomy, intentional vendor selection, and durable custom tools).Adopt an AI-first mindset, having successfully implemented AI-based solutions at scale across marketing workflows, including production, intake, reporting, resource management, and asset management.Establish team standards for technology security and governance, ensuring that our approaches are effective and compliant.

Role Overview Chime is hiring a Lead, Strategic Operations in San Francisco, CA. This role focuses on guiding operational improvements and leading strategic projects that strengthen customer experience and refine business processes. What You Will Do Shape the direction of operational strategy across the organization Collaborate with teams from different functions to deliver on shared goals Implement data-driven approaches to improve efficiency and outcomes Drive initiatives that support Chime’s mission and business objectives Who We’re Looking For Experienced leader with a background in operations or strategy Comfortable working with data to inform decisions Strong communicator who works well across teams Based in or willing to work from San Francisco, CA

Varo Bank is a revolutionary digital banking platform that prioritizes customer needs, offering a fully digital banking experience backed by FDIC insurance. Our mission is to empower individuals with financial tools tailored to their lifestyles.About the RoleWe are in search of an accomplished Director of Technology Operations to oversee our Hybrid Infrastructure and Platform Operations team. This pivotal position is responsible for ensuring uninterrupted system uptime and resilience in our production environment. You will serve as the key liaison between our internal engineering teams and vital third-party vendors, including AWS, Accenture, and Visa. The ideal candidate will possess a strong track record in steering large-scale infrastructure transformations, such as cloud migrations or data center closures, along with in-depth knowledge of AWS and cloud cost management. Your responsibilities will include overseeing cloud cost governance and managing the technical lifecycle of our platform, encompassing patching and compliance mandates. Additionally, you will advocate for technical debt management, ensuring that our developers prioritize system stability and performance over merely deploying new features. At Varo, we foster a culture of autonomy and ownership, where team members treat system uptime as a personal mission.

At Mercury, we are revolutionizing the banking experience for ambitious companies. Our innovative financial platform is supported by a robust data system that users can trust.As we continue to scale, our revenue systems produce a wealth of information: insights from both remote and in-person engagements, automation tools, product usage metrics, lifecycle events, and analytics pipelines. Transforming this activity into clear and actionable intelligence—without fragile pipelines or the need for constant rework—is essential to our growth strategy.We are seeking a Data Strategy & Operations Lead to take charge of the data foundations that drive our revenue execution. This pivotal role will ensure that our revenue data remains reliable, interpretable, scalable, and actionable as our business evolves, empowering teams to make confident decisions based on data.In this position, you will report directly to the Head of Platforms & Infrastructure and will play a key role in shaping how Mercury models, governs, and operationalizes go-to-market (GTM) data. You will collaborate closely with teams in Data Engineering, Data Science, Solution Architecture, and Platform Engineering.

Join mesh as an AI Operations Lead in our San Francisco office. In this pivotal role, you will oversee the implementation and optimization of AI-driven solutions, ensuring operational excellence and innovation. You will collaborate with cross-functional teams to drive efficiency and improve outcomes across various projects. Your expertise will help shape our AI strategies and enhance our operational capabilities.

Join Sonsoft Inc. as a Cloud Technology Lead in San Francisco and take charge of driving innovative cloud solutions. In this pivotal role, you will lead a dynamic team of cloud engineers, ensuring the successful deployment and management of cloud-based applications and infrastructure.As a Cloud Technology Lead, you will collaborate closely with cross-functional teams to define cloud strategies, implement best practices, and optimize performance. Your expertise will guide the evolution of our cloud architecture, making a significant impact on our projects and operations.

Join Our Team as a Technology Partnerships LeadAt Rillet, we empower finance and accounting teams to excel in their roles. Our clients are the strategic minds behind their organizations, and our mission is to enable them to manage their financial operations with unmatched speed, precision, and insight.As a pioneering AI-native ERP, Rillet facilitates a zero-day close. What sets us apart is our unified source-of-truth data model, an extensive suite of integrations with leading platforms (including Stripe, Ramp, Salesforce), automated and auditable workflows, multi-entity consolidation capabilities, and a rapidly growing network of specialized AI agents designed to streamline various financial processes. This commitment to excellence has resulted in a perfect customer satisfaction score. High-growth AI enterprises such as Mercer, Windsurf, and Function Health appreciate our ability to adapt and scale alongside their financial needs.With a substantial $100M raised from top-tier investors like Sequoia, a16z, Iconiq, Oak HC/FT, and First Round, we are poised to revolutionize the way organizations manage their financial operations at the speed of AI.Who We AreAt Rillet, we operate at a fast pace that may not suit everyone. Intelligence is essential, but to truly thrive here, you need to exhibit remarkable speed, autonomy, and adaptability.Our successful team members are proactive; they embrace our mission, devise strategic plans, and deliver outstanding results that exceed expectations.Our work is customer-centric. Effective Rilleteers are motivated by the opportunity to deliver critical solutions, even those not initially outlined.While you don't need to be an accountant, you must recognize the significant value our solutions bring to our clients, empowering them with the ideal financial tools to succeed. Our team members are passionate about supporting the financial foundations of the fastest-growing companies globally.Who We NeedWe are seeking a Technology Partnerships Lead to enhance and expand our technology ecosystem across the Office of the CFO. This senior role is for a builder who possesses a keen sense of product judgment, commercial insight, and an ecosystem-oriented mindset.You will play a pivotal role in determining which integrations are essential, how much to invest in them, and the strategies for bringing them to market with our partners. This position significantly influences our Product, Sales, and Marketing teams and directly impacts revenue.We value in-person collaboration, and candidates should be located within commuting distance of our San Francisco office (preferred) or NYC office, or be willing to relocate.

Join Sonsoft, Inc. as a Cloud Technology Lead where you will spearhead innovative cloud solutions and strategies to enhance our technology framework. In this pivotal role, you will lead a team of talented professionals, guiding them in the design, development, and deployment of cutting-edge cloud applications. Your expertise will help drive our mission of providing top-notch cloud services to our clients.

Join Sonsoft Inc. as a Cloud Technology Lead, where you will spearhead innovative cloud solutions and drive strategic initiatives. As a pivotal member of our technology team, you will leverage your expertise to architect and implement cloud infrastructure that enhances our service offerings. Your leadership will guide a dynamic team, ensuring we remain at the forefront of cloud technology.

Vannevar Labs is at the forefront of defense technology, harnessing the power of artificial intelligence to counter our adversaries. In an era where conflict unfolds at algorithmic speed, our foresight translates into effective measures. Our specialized AI is designed to face challenges posed by nations such as China—ranging from cross-Strait tensions to gray zone strategies. By utilizing the most mission-critical datasets in defense, our technology adeptly models adversary actions, simulates strategic campaigns, and guides decision-makers toward optimal solutions. Our AI systems are among the most trusted in the field, actively employed on the front lines in the Indo-Pacific to maintain peace and protect lives.Exceptional technology is a product of exceptional talent. Vannevar Labs boasts a nimble team combining elite engineers with seasoned strategists who possess extensive knowledge in defense and tradecraft. We are committed to building a company defined by impactful missions, user-centered approaches, and disciplined growth. In just three years, we scaled from $3M to $80M in annual recurring revenue (ARR), achieved early profitability, and attained unicorn status—demonstrating that disruption does not require arrogance and lasting success doesn't necessitate stagnation.About the RoleWe are in search of a Product Operations Lead to enhance our Special Activities and Information Operations product deployments, ensuring remarkable mission outcomes for our customers while establishing the product foundation to address new mission challenges and facilitate further growth.Your ResponsibilitiesDrive mission impact through our Special Activities and Information Operations products. Grasp customer mission objectives, identify ways to deliver timely, mission-relevant insights using our tools, and execute effectively.Curate insights from the data generated, applying your geopolitical analysis skills and utilizing AI/ML tools to operate at scale, communicating in a format suitable for mission relevance. Maintain high standards of rigor in our products.Explore innovative methods to meet customer mission objectives and enhance our operational processes for managing our Special Activities and Information Operations products, encompassing tradecraft, vendor management, and technology integration.Lead impactful customer interactions, including mission demonstrations for potential clients and mission support for existing clients.Direct interaction with customers is crucial for all team members, and you should anticipate some travel to customer sites (approximately 30%).What We SeekA minimum of 4 years of experience in intelligence or geopolitical analysis.

Role Overview Scribd is looking for a Product Operations Lead based in San Francisco. This role focuses on improving how product teams operate and deliver. The position works with teams across the company to keep product strategies in sync with broader business goals. What You Will Do Work with cross-functional groups to align product plans with company objectives Find ways to streamline workflows and processes for better efficiency Analyze performance data to spot trends and recommend improvements Drive projects that enhance the user experience

Role overview OpenAI seeks a CPU Storage Technology Lead based in San Francisco. This leadership role centers on guiding a team of engineers to enhance the performance and reliability of storage systems that support AI models and core infrastructure. What you will do Direct engineering projects to design and implement advanced storage solutions. Collaborate with teams throughout the company to ensure storage systems integrate smoothly with the larger infrastructure. Prioritize and drive improvements in storage performance to handle the demands of AI workloads.

The future of artificial intelligence—whether it involves training, evaluation, classical machine learning, or agentic workflows—hinges on the foundation of high-quality data.At HumanSignal, we are creating the platform that fuels the development, curation, and assessment of that essential data. Our innovative tools are utilized by top AI teams to ensure that models are based on authentic signals from the real world rather than mere noise.Our open-source product, Label Studio, has emerged as the de facto standard for labeling and assessing data across various modalities—ranging from text and images to time series and agents-in-environments. With over 250,000 users and hundreds of millions of labeled samples, it stands as the most widely adopted open-source solution for teams dedicated to constructing advanced AI systems.Label Studio Enterprise enhances this success by providing the security, collaboration, and scalability features necessary to support critical AI pipelines—facilitating everything from model training datasets to evaluation test sets and continuous feedback loops. We began our journey before foundation models became mainstream, and we are committed to extending our impact as AI continues to evolve. If you are excited about helping leading AI teams build smarter and more accurate systems, we would love to connect.Product Delivery & Operations Lead at HumanSignal: Be the operational backbone of a pioneering company transforming AI development through our Data Creation Laboratories, where we produce targeted datasets that drive groundbreaking AI applications for leading laboratories and Fortune 500 companies. As the vital link between Engineering, Product, and Design, you will design and scale the systems, processes, and operational infrastructure that enable hyper-growth—overseeing knowledge management in Notion, streamlining cross-functional delivery, and establishing frameworks that accelerate product development with enhanced quality and predictability. This is a high-impact position for someone who thrives at the intersection of product, people, and process, combining the ownership mindset of a founder with the execution discipline of a top-tier operator to turn vision into reality at one of the most exciting companies in AI infrastructure.

Astranis is at the forefront of satellite technology, creating advanced satellites designed for high orbits to extend humanity's presence within the solar system. Our satellites deliver reliable and secure networking solutions to a diverse range of sophisticated clients worldwide, including large enterprises, sovereign governments, and the US military. With five satellites successfully launched and a pipeline of more than $1 billion in commercial contracts, we are positioned for significant growth.Astranis stands out as the preferred partner for satellite communications, meeting the highest standards for uptime, data security, network visibility, and customization. We have successfully secured over $750 million in funding from prominent investors such as Andreessen Horowitz, Blackrock, and Fidelity, and our talented team consists of 450 engineers and entrepreneurs. Our headquarters span 153,000 square feet in Northern California, where we design, build, and operate our satellite systems.Team Lead of Program Integration & OperationsAs the Team Lead for Program Integration & Operations, you will play a pivotal role in building and managing the execution backbone of our program management organization. Your leadership will guide a dynamic, high-impact team focused on program integration, configuration discipline, and clear planning as we scale our spacecraft design, manufacturing, and ground operations. This position combines strategic execution with team leadership, allowing you to spearhead high-impact initiatives while enhancing the team's capabilities and standards.In a hybrid operational environment, you will navigate the fast-paced demands of commercial spacecraft development alongside the rigorous requirements of US Government programs. Your role will ensure that we implement the necessary structure to maintain agility where possible and uphold rigor where needed. As we expand our spacecraft production and operations, your focus on execution precision and speed will be crucial to our competitive advantage. You will influence how we transform engineering designs into reliable deliveries, ensuring alignment of our roadmap, resources, and commitments amidst growing complexity in both commercial and government programs. This position offers substantial ownership within the engineering department and the chance to establish robust operating mechanisms that significantly enhance delivery outcomes.

Join Paraform as a Business Operations Lead, where you will play a pivotal role in driving operational excellence and strategic initiatives. In this dynamic position, you will analyze workflows, optimize processes, and implement innovative solutions that enhance efficiency across various departments.Your expertise will be critical in managing cross-functional projects, ensuring alignment with business goals, and fostering a culture of continuous improvement. You will collaborate with stakeholders to gather insights and translate them into actionable plans.

About BroccoliAt Broccoli, we are revolutionizing the home services industry with our cutting-edge AI operating system, targeting a $500 billion market. Our intelligent AI agents are deployed in HVAC, roofing, and other trades to efficiently manage customer interactions, job bookings, and lead capture.Supported by leading venture capitalists, we have successfully raised $25 million in Series A funding and are rapidly expanding. As we aim to quintuple our team by 2026, this is a unique opportunity to join us at an early stage and make a significant impact.The RoleWe are establishing a pivotal Strategy & Operations team that will be the backbone of our organization. This team will oversee the systems, processes, and analyses that empower our executive leadership, account teams, and sales teams to thrive as we grow.We are looking to hire multiple team members, organized around three key areas: GTM Strategy & Enablement, Post-Sales Strategy & Operations, and Executive Planning & Analytics.What You’ll DoGTM Strategy & EnablementCreate ROI dashboards and sales enablement tools.Define target customer segments and go-to-market strategies.Lead decisions on pricing and packaging.Develop partnerships and referral programs.Post-Sales Strategy & OperationsEstablish account dashboards and performance metrics.Design the account planning framework.Set cross-sell targets and incentive structures.Develop ROI reporting to enhance retention and expansion.Collaborate with marketing to drive cross-selling initiatives.Executive Planning & AnalyticsCreate and manage executive KPI dashboards.Establish performance targets and monitor outcomes.Prepare materials for board meetings and investor presentations.Lead special projects and conduct ad hoc analyses.

About the RoleDoss is seeking a dynamic Revenue Operations Lead to take charge of the strategy, processes, and systems that fuel our go-to-market initiatives. As our inaugural RevOps hire, you will be an integral member of the Business Operations team, reporting directly to the Head of Business Operations.This role is pivotal, situated at the crossroads of strategy and execution. You will collaborate closely with our go-to-market leadership to refine our customer acquisition, retention, and expansion strategies. We’re searching for someone who offers strong insights into effective revenue operations, capable of establishing policies, ensuring cross-functional alignment, and navigating decision-making in times of uncertainty.The ideal candidate has firsthand experience with successful go-to-market strategies. Having worked in a high-growth environment, you are well-versed in the dynamics of a top-performing revenue organization, and you are eager to construct one from the ground up. You possess clear perspectives on lead scoring, pipeline stages, territory design, and engagement rules, and you are comfortable advocating for data-driven decisions, even in discussions with senior leadership.Growth TrajectoryThis role is designed for growth into a leadership position. We anticipate that the right individual will evolve into the Head of Revenue Operations, expanding the function and team as Doss scales. This future position will encompass:Building and leading a RevOps team, with specialized expertise in GTM systemsOverseeing the entire RevOps function with a direct impact on corporate strategyDefining what exemplary, AI-driven revenue operations should look likeWhat You'll OwnRevenue Strategy & GTM PolicyAct as a strategic advisor to leadership across Sales, Partnerships, and Marketing, managing the operational guidelines that govern our GTM effortsCollaborate on critical decisions: lead scoring frameworks, MQL-to-SQL transitions, account segmentation, territorial rules, and engagement protocolsFacilitate alignment across Sales, Marketing, Partnerships, and Post-Sales, ensuring all teams utilize a cohesive playbookLead strategic initiatives including segmentation, ideal customer profile expansion, pricing strategies, capacity planning, and compensation frameworksManage revenue planning processes: develop and maintain comprehensive financial models, execute accurate forecasting, conduct pipeline analysis, and track performance metrics that management relies on

HappyRobot creates AI-driven workforces for enterprises, supporting operations across voice, email, and major enterprise systems. With backing from Y Combinator (S23), a16z, and Base10, and over $60 million raised, the team focuses on improving essential processes for large organizations worldwide. The platform began in complex logistics settings, where the team built its own voice stack, models, and orchestration layer. Today, HappyRobot is broadening this infrastructure to serve more industries. For details on the company's vision, see our manifesto. Role overview The Deployment Operations Lead acts as the operational center of the Deployments organization at HappyRobot. This position suits someone who values structure and discipline, and enjoys keeping complex operations organized. The role connects Deployments (including Forward Deployed Engineers and Deployment Strategists), Commercial, and Product teams to ensure accounts are staffed, delivered, and improved over time. Responsibilities include managing playbooks, staffing models, and feedback systems to make deployments repeatable and scalable. Tasks may involve creating onboarding materials, reallocating resources during a quarter, or helping define commercial scopes for new projects. What you will do Playbooks & Delivery Standards: Build and update deployment playbooks. Set best practices for each stage: scoping, kickoff, integration, go-live, and expansion. Ensure Forward Deployed Engineers and Deployment Strategists have reliable processes for every account. Staffing & Capacity Planning: Manage staffing for the deployment team. Assign engineers and strategists to accounts based on complexity, technical requirements, and available capacity. Adjust assignments as priorities change and serve as the main contact for team allocations. Delivery Assurance: Track account delivery across the portfolio. Identify risks early and put mitigation plans in place to keep projects moving forward. Location This position is based in San Francisco.

As the Operations (Ops) Team Lead at tsmg, you will play a crucial role in managing daily operations and providing essential support to our Drivers. Your leadership will be instrumental in ensuring our team operates smoothly and efficiently. Reporting directly to the Country Manager, you will be responsible for mentoring and guiding your team to achieve operational excellence.