Senior Metrics Program Manager & AI Workflow Systems Manager

Join Ridgeline as a Senior Metrics Program Manager & AI Workflow Systems Manager!(San Ramon, CA or Reno, NV)Are you passionate about creating AI-driven systems that not only monitor workflow but also enhance and streamline it? Do you love converting intricate operational hurdles into structured workflows, intelligent automation, and quantifiable metrics? If …

About DialpadDialpad is at the forefront of transforming customer communications through our AI-powered platform. With over 50,000 organizations globally, including industry leaders like Netflix, RE/MAX, Uber, Randstad, and Tractor Supply, we empower businesses to enhance customer relationships using real-time, AI-driven insights. Discover more at dialpad.com.Join Our Team at DialpadAt Dialpad, our mission is to drive our customers' success by ensuring every conversation counts. We foster an environment of collaboration and innovation where AI technologies are utilized to refine our platform and enhance skills. We are in search of passionate individuals who exceed our high standards and embody our core values: Scrappy, Curious, Optimistic, Persistent, and Empathetic.Your RoleAs the Vice President of the Program Management Office, you will oversee our strategy for selecting, funding, and executing key initiatives. You will serve as the bridge connecting strategy, investment, and implementation, ensuring alignment with our OKRs, proper resource allocation, and enterprise-level execution.You will report to the Chief Operating Officer and collaborate closely with C-level executives and functional leaders across Product, Engineering, Revenue, Customer Success, Finance, and Human Resources.

Join our team at 360 IT Professionals as a Program Manager, where you will play a crucial role in overseeing and guiding various projects from inception to completion. You will collaborate with cross-functional teams to ensure all project goals are met on time and within budget. Your leadership will drive success and innovation in a dynamic environment.

About Us: At CXAPP, we are a pioneering technology firm committed to revolutionizing industries through innovative AI and ML solutions. Our mission is to leverage cutting-edge technologies to create impactful solutions that drive real change. We are currently in search of a forward-thinking Chief Architect who possesses extensive knowledge in AI/ML, software architecture, and cloud technologies to spearhead our AI initiatives and define the technological landscape of our organization.Job Description: As the Chief Architect for AI Systems at CXAPP, you will be integral in directing our AI strategy and overseeing the successful design and implementation of machine learning models. Your role will encompass shaping our AI architecture, mentoring our development teams, and ensuring the security and scalability of our AI systems. This position provides an exciting opportunity to engage in groundbreaking AI projects and lead a skilled team of AI engineers and data scientists.

Are you driven by a passion for crafting transformative learning experiences that empower teams and customers to excel in navigating complex technology platforms? Do you thrive on translating intricate technical concepts and business workflows into engaging, practical training that delivers tangible performance results? If you’re excited about shaping the future of learning in a rapidly growing fintech company that is revolutionizing the investment management sector, we want to hear from you! As the Lead Learning Program Manager at Ridgeline, you will be pivotal in enhancing the Education Services division within our Customer Experience team. Your mission will be to design and implement high-impact learning programs that equip employees, partners, and customers with the confidence to utilize Ridgeline’s multi-tenant, public cloud investment management platform effectively. Collaborating closely with business leaders and subject matter experts, you will transform strategic objectives into scalable training initiatives, certifications, and enablement resources that drive adoption and elevate customer success. You will harness cutting-edge learning technologies and AI tools—such as ChatGPT and Claude Code—to optimize curriculum management, enrich training experiences, and continuously refine the effectiveness of our educational programs. At Ridgeline, the way we work is as important as what we build. Our team members act like owners, prioritize growth over comfort, and communicate with transparency. We assume positive intent, take action, and present solutions—not just problems. We celebrate our achievements, learn from challenges, and flourish within a resilient, collaborative, high-performance culture. If this opportunity excites you, we would be thrilled to connect! You must be authorized to work in the United States without requiring employer sponsorship.

Join dstaff as a Senior IT Audit Manager, where you will lead the charge in overseeing critical IT data and project management initiatives. This role is pivotal in ensuring our IT audit processes align with industry standards and best practices, enhancing our operational efficiency and governance.Your leadership will guide a team in identifying risks, implementing controls, and ensuring compliance across various IT projects. This is an excellent opportunity for a proactive individual with a keen eye for detail and a passion for driving change within an organization.

Senior Manager, Corporate Applications and Integration ServicesLocation: Reno, NV; San Ramon, CAAre you an experienced technology leader who excels at the nexus of business applications, integration strategies, and AI-driven productivity? Do you relish the opportunity to collaborate with business leaders to identify inefficiencies in workflows and implement significant, actionable improvements that enhance daily operations? If you are passionate about leading high-performing teams while actively contributing to the development of secure, scalable, and future-oriented internal platforms, we would love to hear from you.As the Senior Manager of Corporate Applications and Integration Services, you will report directly to the Director of Workplace Technology. You will be responsible for defining the strategy, execution, and ongoing enhancement of Ridgeline’s internal technology ecosystem. Your role will encompass overseeing Business Application Management, integration architecture, automation strategies, and the adoption of AI technologies across workplace tools, ensuring that usability, security, and performance are prioritized in every project. In this highly visible position, you will mentor a growing team and collaborate across departments to address real operational challenges and boost productivity. You will also advocate for the thoughtful integration of innovative technologies, including AI tools like ChatGPT and Claude Code, to foster smarter workflows, stronger collaboration, and measurable benefits throughout the organization.At Ridgeline, our work culture is just as important as the products we create. We operate with an ownership mentality, prioritize growth over comfort, and encourage transparent communication. We promote a mindset of positive intent, take decisive action, and focus on solutions rather than problems. We celebrate our successes, learn from our challenges, and thrive in a resilient, collaborative, and high-achieving environment.If this aligns with your career aspirations, we would be excited to connect with you.You must be authorized to work in the United States without the need for employer sponsorship.

Ridgeline is on a mission to revolutionize the operational platform for asset and wealth managers. As we grow, the ability to integrate and manage data—how our customers connect and streamline workflows on Ridgeline—is becoming equally vital as our core offerings.We are seeking a talented Product Manager to lead our extensibility strategy. This position is crucial in ensuring that building on Ridgeline is more efficient and secure than working around it. You will operate at the crossroads of platform architecture, commercial strategy, and customer engagement, ensuring seamless collaboration and execution across various engineering teams, product sectors, and market stakeholders.Your responsibilities will encompass comprehensive product management for extensibility: from strategy and roadmap to execution and commercial models. This horizontal capability impacts every aspect of Ridgeline—from customer data onboarding, partner integrations, to AI-driven workflows that harness and interconnect diverse data sources.

Join dstaff as a Senior Enterprise Risk Management Audit Manager, where you will lead the audit functions focused on enterprise risk management. This pivotal role involves crafting audit strategies, managing audit engagements, and ensuring compliance with regulatory standards.Your expertise will be vital in identifying risks and implementing actionable solutions, contributing to our commitment to excellence and integrity.

Role overview Ridgeline is seeking a Senior Engineering Manager to guide its Reporting Data Curation team. This leadership position involves managing a group of engineers who focus on refining and advancing data processes. The main responsibility is to improve data management systems that enable effective reporting and analytics. Success in this role means driving improvements that help the organization make better use of its data for business insights. Location This position is based in New York, NY or San Ramon, CA. What you will do Oversee a team responsible for data curation and process enhancement Lead efforts to strengthen data management systems Support the delivery of efficient reporting and analytics solutions

Join our dynamic team at dstaff as a Senior Quantitative Analyst specializing in Price Optimization and Yield Management. In this critical role, you will leverage your analytical expertise to develop pricing strategies that maximize revenue and improve profitability. You will work closely with cross-functional teams, utilizing advanced statistical techniques and data modeling to drive business decisions.

Join dstaff as a Senior IT Audit Manager, where you will play a crucial role in enhancing our compliance and risk management processes. In this position, you will lead audit teams, develop audit strategies, and ensure adherence to regulatory requirements. Your expertise will help us safeguard our information systems and enhance our operational efficiency.

Dialpad builds an AI-powered business communications platform that combines calling, messaging, meetings, and contact centers in one solution. The platform’s AI capabilities provide real-time insights, helping organizations strengthen customer relationships and improve conversations. More than 70,000 companies, including WeWork, Asana, NASDAQ, AAA Insurance, COMPASS Realty, Uber, Randstad, and Tractor Supply, use Dialpad to enhance customer engagement with actionable insights delivered as conversations happen. The company is developing Agentic AI through its DAART initiative (Dialpad Agentic AI in Real Time). This technology allows intelligent agents to analyze conversations, automate workflows, resolve customer issues, and support revenue growth. Dialpad’s mission is to expand the possibilities of communication platforms. Additional details are available at dialpad.com. Working at Dialpad AI is central to how teams operate at Dialpad, providing tools that encourage both innovation and efficiency. The company values every conversation, using interactions to generate insights and practical actions for customers and employees. Dialpad seeks people who are curious and set high standards. The team pursues ambitious goals and looks for candidates who share these core attributes: Scrappy Curious Optimistic Persistent Empathetic

Donor Network West is dedicated to saving and healing lives through organ and tissue donation for transplantation and research. The organization values passion, excellence, equity, inclusion, and strong relationships, and encourages collaboration among team members with diverse perspectives. Role overview The Clinical Skills Program Lead shapes the professional development of the organ operations team in San Ramon, CA. This role works with Clinical Skills Trainers and the Director of Clinical Skills & Practices to design and manage Clinical Skills and Practices (CSP) programs. Key responsibilities Create, deliver, and evaluate performance-based training curricula for clinical staff Lead train-the-trainer and mentorship initiatives Organize and schedule training sessions Drive continuous improvement to ensure programs meet industry standards and organizational quality goals Identify and address areas for growth in both individual and organizational performance Champion changes that strengthen the effectiveness of Clinical Skills and Practices programs and operations Collaboration and environment This position works closely with colleagues throughout Donor Network West, supporting a culture focused on learning and service. Open communication and ongoing professional development are central to the team’s approach.

Join our dynamic team at 360 IT Professionals as a Business Systems Analyst. In this pivotal role, you will collaborate with cross-functional teams to enhance our business processes through data analysis and effective solutions. Your expertise will be instrumental in translating business requirements into technical specifications, ensuring seamless integration and optimal performance of our systems.

Are you a visionary HR leader with a proven ability to scale high-performing teams and enhance leadership effectiveness in dynamic tech landscapes? Do you excel at coaching executives, influencing pivotal business decisions, and setting high performance standards while fostering trust within the organization? Are you inspired by the potential of reimagining HR Business Partners and People Programs through innovative AI solutions to deliver tangible results? If this resonates with you, we would love for you to join our forward-thinking team.As the Director of HR Business Partners & Programs at Ridgeline, you will spearhead a high-impact team of HR Business Partners and Program leaders, driving strategic and operational initiatives related to employee engagement, performance management, learning and development, and compensation. Your leadership will be instrumental in enhancing leadership capabilities, scaling our organization, and embodying the Ridgeline Way as we broaden our international presence. In this role, you will use state-of-the-art technologies, including various AI tools, to fundamentally transform HR's value delivery, leveraging data, insights, and automation to boost speed, quality, and impact. You will act as a trusted advisor to senior leaders, shaping organizational design, talent strategy, and business outcomes.At Ridgeline, our approach to work is as significant as the solutions we create. Ridgeliners embrace ownership, prioritize growth over comfort, and communicate transparently. We foster an environment that assumes positive intent, encourages proactive solutions, and celebrates both successes and lessons learned. We thrive in a resilient, collaborative, and high-performance culture. If this excites you, we’d be thrilled to connect.You must be authorized to work in the United States without the need for employer sponsorship. This role requires in-office presence three days a week at one of our office locations.

About DialpadDialpad is at the forefront of revolutionizing customer communication through our cutting-edge AI-powered platform. We empower over 50,000 businesses worldwide, including industry leaders like Netflix, RE/MAX, Uber, Randstad, and Tractor Supply, to enhance their customer relationships with real-time AI insights. Explore more about us at dialpad.com.Our CultureAt Dialpad, you will join a dynamic and collaborative team dedicated to ensuring the success of our customers and their teams. We recognize the importance of every conversation and are committed to enhancing them with our innovative platform, which provides actionable insights and automation.We embrace a culture of continuous improvement, encouraging every team member to utilize industry-leading AI to refine both our platform and their own skills. We seek passionate individuals who not only meet our high standards but exceed them. Our ambitious goals require a team that operates at the highest level, characterized by traits such as Scrappy, Curious, Optimistic, Persistent, and Empathetic.Your RoleAs the AI Productivity Analyst, you will play an integral role in identifying, assessing, and implementing third-party AI tools to significantly boost productivity at Dialpad. Collaborating closely with the Head of AI Transformation and leads across Engineering, Design, Marketing, Customer Success, and FP&A, you will pinpoint high-impact process bottlenecks and propose AI-driven solutions. Your responsibilities include designing structured experiments and pilot programs that yield measurable business outcomes, while also facilitating the practical application of state-of-the-art AI technology to support our internal transformation efforts.This position reports to the Head of AI Transformation and is based in our San Ramon, CA office.

Join Integrated Resources Inc. as a Project Manager and lead innovative projects that drive the company's growth and success. You will oversee project planning, execution, and delivery while collaborating with cross-functional teams to ensure project milestones are met. Your leadership will be crucial in fostering a positive team environment and achieving strategic objectives.

Are you an accomplished project leader inspired by the opportunity to reshape outdated processes within the investment management sector? Do you excel at uniting cross-functional teams around ambitious objectives and successfully guiding complex enterprise software implementations to a triumphant launch? If you identify as an organized, strategic communicator who flourishes at the intersection of customer engagement and operational excellence, we would love for you to join our dynamic team.As a Senior Staff Project Lead for Customer Experience at Ridgeline, you will be pivotal in transforming investment management technology. You will spearhead comprehensive implementations of our enterprise cloud software, actively collaborating with internal teams and customer stakeholders to define project scope, strategize execution, and guarantee seamless delivery. Your consultative approach, presence, and rigorous organizational skills will be essential in managing timelines, budgets, and quality—all while nurturing trusted relationships. In a fast-paced and innovative environment, you will leverage advanced technologies, including AI tools like ChatGPT, to achieve outstanding results and enhance the client experience.At Ridgeline, our work ethos is just as crucial as our products. Ridgeliners embody ownership, prioritize growth over comfort, and engage in open communication. We operate with positive intent, favor action, and contribute solutions rather than merely presenting problems. We celebrate achievements, learn from challenges, and thrive in a resilient, collaborative, and high-performing culture. If this resonates with you, we eagerly await your application!You must be authorized to work in the United States without the need for employer sponsorship.

Join our dynamic team as a Business Systems Analyst specializing in Regulatory Reporting. We seek candidates with substantial experience in CCAR, IHC, and other regulatory frameworks. Ideal applicants will possess prior experience in IFRS9 reporting or European regulatory standards. Key Responsibilities:- Collaborate with stakeholders to gather, analyze, and document requirements.- Engage in extensive data mapping from source to target systems.- Conduct in-depth analysis of large datasets using SQL to identify anomalies.- Act as a liaison between business units and technology teams, ensuring alignment and clarity.- Communicate effectively with all levels of management and end-users to achieve desired project outcomes.