Client Relationship Manager

About Us:With over four decades of experience, FSSI has established itself as a premier provider of document outsourcing and communication solutions. We proudly cater to a diverse array of Fortune 500 clients in the financial, banking, insurance, and billing sectors throughout the U.S. We are currently seeking a Client Relationship Manager to enhance our Business Development team in Santa Ana, CA. In this position, you will play a pivotal role in nurturing client relationships, driving revenue growth, and extending our market presence. If you are passionate about building lasting partnerships, identifying growth avenues, and have a background in serving Credit Union clients, we invite you to connect with us.What Makes This Role Exciting:Impactful Work: You will manage significant client relationships and engage in strategic discussions to foster partnership growth.Ownership of Portfolio: Collaborate closely with the Chief Revenue Officer to lead efforts in client retention, expansion, and development.Your Voice Counts: Contribute to our growth strategy by sharing valuable market insights and innovative ideas.Flexible Work Schedule: Enjoy a hybrid work model, allowing for both collaboration and independent work. Initial training will require at least 3 days onsite each week for a minimum of 90 days. Your Key Responsibilities:Serve as a strategic partner for a designated client portfolio, ensuring exceptional service and profitable growth.Drive revenue by identifying new business opportunities with existing and potential clients.Build and sustain a strong pipeline of prospects within the Credit Union and related industries through outreach and networking.Create and deliver customized pricing proposals and RFP responses tailored to client requirements.Represent FSSI at relevant trade shows and industry events, particularly those focused on the Credit Union sector.Work in collaboration with internal teams—Client Services, Marketing, Technical, and Leadership—to ensure seamless onboarding and support for new projects.Document all client interactions in our CRM system and contribute to monthly reporting and forecasting.Travel to meet clients and prospects as necessary, including regular portfolio reviews and annual account planning.Participate in client conferences and FSSI meetings on a monthly, quarterly, and annual basis.Act as a point of escalation for resolving client issues and advocating for improvements.Qualifications:Education: Bachelor’s degree in Business, Communications, or a related discipline.Experience: A minimum of 5 years in business development or sales, with a strong preference for candidates with experience in the Credit Union sector.

Join Alpha Insight Inc. as a Client Service Associate and become an integral part of our dynamic team. In this role, you will be the primary point of contact for our clients, ensuring their needs are met with exceptional service. Your ability to communicate effectively and provide solutions will be key in fostering strong client relationships.Your responsibilities will include addressing client inquiries, maintaining client accounts, and collaborating with other departments to enhance the overall client experience. This position is ideal for someone who thrives in a fast-paced environment and is passionate about customer service.

Become an Employee-Owner with Team FSSI!About Us:Established over 45 years ago, FSSI is a premier document outsourcing provider, catering to Fortune 500 companies across the financial, banking, insurance, and billing sectors in the U.S. We are excited to invite an Account Representative to join our dynamic Client Services team in Santa Ana, CA.The Account Representative plays a vital role in managing the daily operations of client projects within a SaaS-driven production framework, customizing solutions and processes to meet the unique needs of each account. This involves overseeing intricate print and mail workflows, collaborating with internal teams, and ensuring precision throughout project execution and billing.To excel in this position, candidates should possess robust critical thinking abilities, exceptional project coordination skills, a knack for quickly grasping new technical concepts, and a sincere enthusiasm for helping clients realize their objectives.Why You'll Love Working Here:We are committed to our employees! Benefit from comprehensive training for your success at FSSI University, along with hands-on guidance from our Client Services team.Foster strong relationships while providing tailored care and expertise to manage your client accounts.Leverage your creativity to tackle client challenges and maintain seamless communication.Enjoy a hybrid work schedule (after an initial 90-day onsite training period), allowing for 2 remote workdays each week.Your Key Responsibilities:Client Success: Act as the main liaison between clients and internal teams including IT, Software Development, Operations, Marketing, Accounting, and Purchasing, ensuring that client requirements are clearly understood and fulfilled.Project Management: Supervise client implementations, manage daily account tasks, and monitor production workflows.Technical Knowledge: Assist clients in comprehending print, mail, and online presentment specifications, collaborate with internal teams to troubleshoot technical challenges, and develop clear technical documentation customized for each client.Data & Reporting: Guarantee accurate billing for clients and prepare comprehensive client reports.Process Enhancement: Work collaboratively with teams to improve efficiency and deliver exceptional service.

We are seeking a dynamic, organized, creative, and analytical professional with a passion for the digital landscape. In this pivotal role, you will efficiently manage projects while ensuring client satisfaction. Your responsibilities will include:Management System: Coordinating team/client traffic to maintain smooth and effective communication between both parties. You will be responsible for meeting deadlines and appropriately allocating resources.Client Relations: You will adopt an operational focus based on the day-to-day activities of the team, providing exceptional service to our clients. You will address inquiries and ensure client expectations are met effectively.Digital Strategy: Actively engaging in the development, implementation, and optimization of our clients' digital strategies. Collaborating closely with the team to achieve successful results and meet established goals will be essential.Digital Asset Review and Management: You will oversee and manage both our and our clients' digital assets, ensuring they are updated, organized, and readily available for use as needed.Quotations and Special Requests: Preparing project quotations and addressing special client requests, ensuring timely and accurate attention.Content Objective Planning: Participating in the strategic planning of content objectives, defining topics, formats, and approaches to achieve desired outcomes.Content Creation: In some cases, you will take direct responsibility for content creation, ensuring that specific requirements set by each account are met.Content Review: Conducting thorough content reviews to guarantee the quality and coherence of texts and graphic elements, adhering to established guidelines. You will correct grammatical errors and enhance writing to ensure the quality of deliverables under your care.Reporting: Collaborating with the content creation team to produce regular reports for our clients, detailing results, key metrics, and recommendations for performance improvement.Production Supervision: Overseeing audiovisual content production, ensuring it meets established quality standards and aligns with client needs and expectations.Advertising Management: Participating in the creation and management of advertising campaigns, ensuring alignment with overall strategy and client objectives.

Join BoxLunch as a Full-Time Assistant Manager, where your passion for pop culture meets a purpose to combat hunger. In this role, you will assist the Store Manager in driving sales, recruiting top talent, and fostering staff development. Your ability to juggle multiple tasks will be key as you engage with customers and build lasting relationships, all while contributing to our mission of donating a meal for every $10 spent.

Join our team as a Client Service Representative, an exciting entry-level opportunity within our records retrieval department. You will play a vital role in collecting essential documents such as medical records, radiology films, insurance papers, medical billing, and employment records for legal purposes. This full-time position offers a Monday to Friday schedule from 8 AM to 5 PM. As part of our team, you will receive a comprehensive benefits package that includes health, dental, vision insurance, Flexible Spending Accounts (FSA), paid time off (PTO), paid holidays, and a 401K plan. The starting compensation for this role is $18 per hour.Key Responsibilities:• Provide timely updates to clients through phone calls, emails, memos, and e-faxes.• Proactively monitor and liaise with various facilities to ensure the timely production of records by conducting daily follow-ups via calls, emails, and faxes, as well as sending reminder letters.• Prepare and dispatch new service documents daily.• Collaborate with clients and staff to manage requests effectively.• Review and process records in accordance with subpoena and authorization requirements.• Facilitate payments and gather necessary information from custodians to expedite requests.• Communicate the status of orders that are canceled, reissued, or contested.• Maintain accurate order status in our proprietary software to ensure up-to-date information.• Perform additional duties as assigned by management.

As a Facilities Manager at Public Storage, you will play a pivotal role in overseeing the maintenance and operational efficiency of our facilities. Your expertise will ensure that our properties are safe, functional, and well-maintained, contributing to a positive experience for both employees and customers. You will manage a team of skilled workers, coordinate maintenance schedules, and implement best practices in facility management.

Anduril Industries is a pioneering defense technology company dedicated to revolutionizing military capabilities for the U.S. and its allies using cutting-edge tech. By integrating the innovative expertise and business models of 21st-century leaders into the defense sector, Anduril is redefining the design, construction, and sale of military systems. Our advanced family of systems is driven by Lattice OS, an AI-enhanced operating system that synthesizes vast data streams into a real-time, three-dimensional command and control hub. As global strategic competition intensifies, Anduril is focused on delivering superior autonomy, AI, computer vision, sensor fusion, and networking technologies to the military in a matter of months, not years.ABOUT THE ROLEThe Deployments Team is responsible for the effective coordination and execution of deploying Anduril’s hardware and software solutions globally. Collaborating closely with Product, Engineering, Growth, Business Development, Technical Operations, and Mission Operations, the Deployments Team oversees a range of responsibilities including forward logistics, site installation, maintenance and repairs, field inventory management, and reverse logistics. This team plays a crucial role in ensuring customer satisfaction and mission success, shaping the future of Anduril’s defense innovations.We are currently looking for a Warehouse Deployments Manager to lead our centralized Finished Goods and Spare Parts facility. In this pivotal role, you will formulate a strategic plan aimed at optimizing warehouse operations, establish metrics to assess team performance, set performance improvement goals, and pinpoint cost-reduction opportunities while upholding quality standards. The ideal candidate possesses extensive supply chain expertise, has developed and successfully implemented Standard Operating Procedures (SOPs), has experience with ERP/WMS systems, and has a proven track record in managing high-value inventory. If you thrive in an autonomous environment, excel at motivating warehouse teams, and have a passion for process enhancement, this position may be a perfect fit for you.

Embark on a transformative journey with Vynca, where our passion lies in revolutionizing care for individuals with complex needs.We take pride in being more than just a team; we are a tightly-knit community. Our shared dedication to nurturing each other and those we serve distinguishes us in the industry. Driven by our steadfast core values—Excellence, Compassion, Curiosity, and Integrity—we pave the way for collective success. Join us in this impactful movement where your contributions can create significant change every day.At Vynca, our mission is to ensure comprehensive care that allows individuals to enjoy more quality days at home.About the RoleWe are looking for a remarkable Case Manager (internal title: Lead Care Manager, LCM) to become part of our Enhanced Care Management (ECM) team. Reporting to the Director of Enhanced Care Management, ECM Clinical Manager, or ECM Program Manager, the LCM will act as the primary liaison for clients, collaborating with healthcare providers—including doctors, specialists, pharmacists, and social service providers—to ensure a unified approach to client needs and care. Responsibilities include managing client cases, coordinating healthcare benefits, providing education, and facilitating timely and cost-effective access to care. The LCM will engage with clients' caregivers and other members of the Care Team to foster wellness, recovery, independence, resilience, and empowerment while maximizing access to vital services and member benefits.This position is hybrid and requires travel throughout the Orange County area up to 5 days per week. Candidates must reside within a 20-mile radius of the assigned territory due to travel frequency.This is a critical role that we aim to fill promptly.Key ResponsibilitiesAs a Lead Care Manager, you will perform hybrid (in-field and remote) care management duties, including:Evaluate member needs across various domains, including physical health, mental health, substance use disorders, oral health, palliative care, memory care, trauma-informed care, social support, housing, and referrals to community services.Supervise the creation and implementation of client care plans and goal-setting.Provide services at locations most convenient for the member, whether through office visits, telehealth, or field services.Connect clients with additional social services and support as needed.

Join AWP Safety as an Area Manager and play a pivotal role in enhancing our operational excellence. In this dynamic position, you will oversee multiple projects, ensuring safety compliance and operational effectiveness across various sites. Your leadership will help us achieve our goals while fostering a culture of safety and teamwork.

Join our dynamic team at Alphabe Insight Inc as a Customer Service Representative! In this role, you will be the first point of contact for our valued customers, assisting them with inquiries and providing exceptional support. Your ability to communicate effectively and resolve issues will help us maintain our reputation for outstanding customer service.

Join Convera as an ITSM Incident & Problem Manager, where you'll take the lead on managing incidents and major incidents impacting business operations.Key ResponsibilitiesAct as the Incident and Major Incident Manager for high-severity incidents, facilitating incident bridges and war rooms to ensure rapid triage, clear ownership, and timely decision-making.Classify, prioritize, and escalate incidents based on their impact and urgency to ensure swift resolution.ITSM Process Ownership & GovernanceImplement and enforce ITIL-aligned practices in Incident and Problem Management.Maintain accurate documentation in ServiceNow, including incident timelines, impact summaries, and root cause analysis follow-ups.Identify recurring issues and systemic risks as a Problem Manager, ensuring root cause analyses result in actionable outcomes.Serve as a process authority during incidents, ensuring compliance with established ITSM standards.Service Availability, Reliability & KPIsOversee operational service availability and reliability by monitoring key health indicators, including service uptime, incident trends, mean time to recovery (MTTR), and adherence to Service Level Agreements (SLAs) and Operational Level Agreements (OLAs).Utilize observability data to proactively identify service degradation and emerging risks.Communicate systemic availability or reliability concerns to leadership with data-backed insights.Observability & Operational IntelligenceLeverage observability platforms like Grafana and Datadog to enhance monitoring capabilities.Collaborate with engineering and Site Reliability Engineering (SRE) teams to improve monitoring coverage and alert quality.Ensure that alerting and escalation via PagerDuty aligns with the criticality of services.Communication & Executive EngagementAct as the primary communication lead during incidents, delivering concise executive-level updates that outline business impact, current status, mitigation steps, and next milestones.

Join Public Storage as an Assistant Facilities Manager, where your skills will play a vital role in maintaining our facilities and enhancing the operational efficiency of our locations. In this position, you’ll support the Facilities Manager in overseeing maintenance operations, ensuring that our storage facilities remain safe, clean, and well-maintained for our customers.

Role overview Domino's Pizza, Inc. in Santa Ana seeks an Assistant Manager to help run daily store operations. This role supports high standards of customer service and plays a key part in the store’s success. The Assistant Manager provides guidance to team members and helps maintain a positive workplace. What you will do Assist with day-to-day store operations Support and coach team members during shifts Help ensure customers receive prompt, friendly service Contribute to a positive and efficient work environment Location This position is based in Santa Ana.

Join our dynamic team at SBT Global Inc. as a Logistics Drayage Management Staff member. In this role, you will play a crucial part in overseeing and optimizing drayage operations, ensuring efficient coordination between transportation and logistics. You will work closely with various stakeholders to ensure timely deliveries and maintain high standards of customer satisfaction.

Join AWP Safety as a Branch Manager in Santa Ana, where you will lead our operations and contribute to our mission of providing top-notch safety solutions. You will oversee daily branch activities, manage team performance, and ensure customer satisfaction while achieving financial goals.

About the Role Sixt is hiring a Management Trainee in Santa Ana. This entry-level program offers practical experience across multiple areas of branch operations in the car rental sector. Trainees rotate through customer service, sales, and team management tasks, learning the fundamentals of branch success. What to Expect Hands-on training in daily branch operations Direct experience with customer service and sales activities Opportunities to develop leadership and team management skills Guidance and support from experienced Sixt staff throughout the program

Role overview wjcompany seeks a Senior Logistics Operations Manager for its Santa Ana location. This role calls for someone fluent in both English and Korean, able to guide daily logistics activities and set a high standard for operational performance. The manager will take charge of a team, with a focus on maintaining efficient and reliable logistics processes. What you will do Supervise and coordinate all daily logistics operations Identify ways to optimize supply chain processes and drive greater efficiency Lead, support, and motivate team members to meet performance targets Maintain consistent, dependable logistics workflows Requirements Fluent in both English and Korean Previous experience managing logistics operations Strong leadership and organizational abilities Location This position is based in Santa Ana.

PM2CM, Inc. is a leading professional services firm specializing in Program and Project Management, Construction Management, and Project Controls throughout the design and construction phases. Our expertise in Project Controls encompasses Scheduling, Cost Controls, Document Management, Budget Tracking, Risk Analysis, Claims Avoidance and Mitigation, Change Management, and Earned Value Management.This position is based in Pomona, CA, with a hybrid work model requiring in-office attendance on Tuesdays and Wednesdays.Join us as a Project Manager at one of Southern California's largest utility companies, overseeing electric infrastructure projects. As part of the Construction & Technical Support (C&TS) organization, you will collaborate closely with customers and internal teams. Our organization is dedicated to managing Transmission and Distribution projects, with an increasing volume projected for the coming years. These projects are expanding in complexity and strategic significance, necessitating consistent and careful management due to their high visibility among regulators, public and environmental agencies, and major clients. As a Project Manager, your contributions will play a pivotal role in powering our planet, reducing carbon emissions, and contributing to cleaner air for all. Are you prepared to embrace the challenge of shaping the future?A day in the life - Prepare to think big, work smart, and shine bright!Oversee projects and programs, including the relocation of existing facilities, small civil capital ventures, licensing support for major projects, and compliance, maintenance, grid, and customer-funded initiatives.Maintain and update project documentation across various software systems, prioritizing and organizing data efficiently.Initiate and issue critical documents such as Authorization to Proceed (ATP), Release to Construct (RTC), letters, agreements, and contracts as required.Review submittals, documentation, and project files for completeness and adherence to processes and procedures.Ensure proper closeout and reconciliation processes are followed upon project completion.Schedule and facilitate internal and external meetings, preparing agendas and documenting minutes and action items.Manage regulatory and legal matters associated with projects, including compliance with prevailing wage, Buy America, and California Public Utilities requirements.

Domino's Pizza in Santa Ana is looking for an Assistant Manager to help run daily operations and provide support to the store manager. This role works side by side with team members to keep service levels high and product quality consistent. What you will do Guide and motivate staff to deliver strong customer service Assist with daily store operations and problem-solving Support the store manager in meeting performance goals Help ensure every order meets Domino's quality standards Role overview This position requires a hands-on approach, working closely with the team to maintain smooth operations. The Assistant Manager plays a key part in upholding Domino's standards for both service and food quality in the Santa Ana location.