Customer Relations Collections Supervisor

Join our dynamic team at AWP Safety as a Customer Relations Collections Supervisor. In this pivotal role, you will lead a team focused on enhancing customer satisfaction while managing collections processes. Your expertise will help streamline operations and improve client relationships, ensuring that our customers receive exceptional service.

AWP Safety is hiring a Customer Relations Collections Specialist in Santa Ana, California. This position centers on managing customer accounts and handling collections activities while building strong client relationships. Role overview This role focuses on ensuring timely payments from customers and maintaining accurate account records. The specialist will interact with clients to resolve outstanding balances and address account issues, always aiming to support a positive customer experience. Key responsibilities Monitor and manage customer accounts for timely collections Communicate with clients to resolve payment issues Work to maintain positive relationships with customers Support the company’s reputation for excellent service while meeting financial targets Location This position is based in Santa Ana, California.

As a Quality Control Supervisor at Anduril Industries, you will play a pivotal role in ensuring the integrity and excellence of our product offerings. Your expertise will guide our quality assurance protocols, ensuring compliance with industry standards and enhancing our commitment to delivering high-quality solutions. You will lead a dedicated team, fostering a culture of quality awareness and continuous improvement.

The Customer Care Specialist – Project Management is a dynamic and skilled individual who plays a pivotal role in supporting and executing operational and cross-functional initiatives within the Customer Care department. This position leverages deep functional expertise, analytical skills, and structured execution abilities to address specific challenges, enhance processes, and facilitate change initiatives that align with team and project goals. Collaborating closely with leadership and senior specialists, the specialist aids in developing, implementing, and promoting solutions across customer support operations.Key ResponsibilitiesFunctional Expertise & SME SupportMaintain comprehensive functional knowledge of Customer Care processes by actively participating in regular Business-as-Usual (BAU) activities. Execute core tasks with proficiency and foster knowledge sharing within the team. Provide valuable insights to Supervisors and Managers regarding process impacts, risks, and opportunities for improvement. Represent the function in project discussions with a solid understanding of operational workflows and regional considerations.Project Execution & Change SupportAssist in the planning and execution of projects and initiatives by completing assigned workstreams and deliverables. Engage in problem analysis, impact assessments, and solution documentation using established methodologies. Take part in cross-functional meetings and workshops, ensuring to escalate risks and issues as necessary. Support change management efforts by adhering to defined plans and timelines.Workforce Analytics & ReportingAnalyze workforce and operational metrics such as staffing versus demand, forecast accuracy, and performance trends. Create reports and dashboards to aid team and project-level decision-making. Identify data patterns and provide recommendations for incremental enhancements under the mentorship of senior team members.Implementation, Training & DocumentationFacilitate the rollout of new processes, tools, and initiatives within Customer Care teams. Collaborate with the Training department to develop and update educational materials. Participate in User Acceptance Testing (UAT) activities, including test execution and feedback collection. Keep Standard Operating Procedures (SOPs) and process documentation up to date to reflect approved changes.Collaboration & CommunicationEffectively collaborate with colleagues, supervisors, and cross-functional partners. Clearly communicate progress, findings, and challenges to project leads and stakeholders. Adapt communication styles to foster cooperation and mutual understanding within defined project and team contexts.

Join Convera as a Bilingual Customer Support Associate, where you will play a crucial role in providing top-tier service to our customers in both Portuguese and English. Based in our Santa Ana office, you will ensure a seamless customer experience from initial contact through to resolution, addressing any issues that may lead to dissatisfaction. This position is integral in closing the gap between customer expectations and our service delivery, driving continuous improvement in our customer care approach.Key Objectives:Facilitate an exceptional customer experience that enhances the Convera brand reputation.Develop an extensive understanding of our diverse product offerings to provide personalized assistance and tailored recommendations.Contribute to the achievement of team and organizational goals by delivering exemplary service to our clients.Core Responsibilities:Provide warm and professional support to customers via inbound, outbound, and eService channels in a high-volume, fast-paced environment.Quickly identify and resolve a variety of customer issues on the spot.Employ creative problem-solving skills to devise solutions using limited information and adapt existing strategies to address challenges.Assess processes, propose enhancements, measure outcomes, and iterate for continuous improvement. Strive for 'Best in Class Customer Care'.Achieve first contact resolution and proactively identify and eliminate barriers to outstanding service.Understand regulatory requirements and how Convera’s policies align with customer support and compliance obligations.Handle requests from external legal entities and global regulators regarding customer complaints.Assist in project work and business improvement initiatives.Support management in delivering analytical reporting, regulatory documentation, and management information, using data to provide a balanced overview.

Are you passionate about delivering exceptional customer experiences? At Alpha Insight Inc., we are seeking a dedicated Customer Service Agent to join our vibrant team in Santa Ana, California. You will play a crucial role in assisting our customers, resolving inquiries, and ensuring their satisfaction with our products and services.As a Customer Service Agent, you will interact with customers through various channels, providing them with information, troubleshooting issues, and guiding them through our offerings. Your excellent communication skills and problem-solving abilities will help create positive experiences and strengthen customer loyalty.

Domino's Pizza in Santa Ana is looking for a Customer Service Representative to support guests both at the counter and over the phone. This position plays a key role in making sure every customer receives friendly, accurate service and leaves satisfied with their experience. What you will do Welcome customers in person and answer phone calls quickly Assist guests with placing orders and share menu details as needed Address questions or concerns with a helpful, positive approach Work alongside team members to keep daily operations on track Requirements Strong communication and listening skills Comfort interacting with people and staying calm during busy times Ability to solve problems as they arise Consistent attendance and willingness to work as part of a team

Domino's Pizza in Santa Ana is looking for a Customer Service Representative to join the team. This role centers on greeting guests, answering questions, and making sure every order is accurate and handled with care. Customer interactions happen both over the phone and in person, with a focus on friendly, helpful service every time. Key responsibilities Take orders from customers by phone and face-to-face Provide information about menu items and current promotions Address order issues or concerns as they arise Collaborate with team members to keep operations smooth Requirements Interest in food and customer service Clear and effective communicator Comfortable working in a busy environment Positive attitude and a willingness to assist others This position is a good fit for those who enjoy helping people and want to be part of a team that values great service.

We are seeking a dynamic, organized, creative, and analytical professional with a passion for the digital landscape. In this pivotal role, you will efficiently manage projects while ensuring client satisfaction. Your responsibilities will include:Management System: Coordinating team/client traffic to maintain smooth and effective communication between both parties. You will be responsible for meeting deadlines and appropriately allocating resources.Client Relations: You will adopt an operational focus based on the day-to-day activities of the team, providing exceptional service to our clients. You will address inquiries and ensure client expectations are met effectively.Digital Strategy: Actively engaging in the development, implementation, and optimization of our clients' digital strategies. Collaborating closely with the team to achieve successful results and meet established goals will be essential.Digital Asset Review and Management: You will oversee and manage both our and our clients' digital assets, ensuring they are updated, organized, and readily available for use as needed.Quotations and Special Requests: Preparing project quotations and addressing special client requests, ensuring timely and accurate attention.Content Objective Planning: Participating in the strategic planning of content objectives, defining topics, formats, and approaches to achieve desired outcomes.Content Creation: In some cases, you will take direct responsibility for content creation, ensuring that specific requirements set by each account are met.Content Review: Conducting thorough content reviews to guarantee the quality and coherence of texts and graphic elements, adhering to established guidelines. You will correct grammatical errors and enhance writing to ensure the quality of deliverables under your care.Reporting: Collaborating with the content creation team to produce regular reports for our clients, detailing results, key metrics, and recommendations for performance improvement.Production Supervision: Overseeing audiovisual content production, ensuring it meets established quality standards and aligns with client needs and expectations.Advertising Management: Participating in the creation and management of advertising campaigns, ensuring alignment with overall strategy and client objectives.

Domino's Pizza, Inc. seeks a Customer Service Representative for its location at 934 S. Harbor Boulevard in Santa Ana. This role serves as the first contact for customers, answering questions and taking orders in person and by phone. Role overview Customer Service Representatives help create a positive experience for every guest. Each interaction shapes how customers feel about the store. The position supports daily operations by managing orders accurately and responding to customer needs promptly. What you will do Greet customers and answer their questions Take orders efficiently and confirm details Ensure each customer leaves with a good impression Support the team in maintaining store standards Requirements Strong communication skills and a focus on customer satisfaction are important for this position.

Join our dynamic team at Alphabe Insight Inc as a Customer Service Representative! In this role, you will be the first point of contact for our valued customers, assisting them with inquiries and providing exceptional support. Your ability to communicate effectively and resolve issues will help us maintain our reputation for outstanding customer service.

Join Our Team as a Remote Customer Service Representative!We are actively seeking enthusiastic individuals from across the United States to engage in online polling and surveys. Don’t miss your chance to apply!This is a fantastic opportunity to generate supplemental income from the comfort of your home (telecommuting) and set your own hours. In this role, you will be responsible for a variety of tasks including data entry, responding to emails, conducting surveys, and participating in various online projects.Your contributions will play a vital role in shaping market trends and influencing the development of new products. You may even get early access to innovative products and participate in testing them! By collecting valuable data, you'll be assisting companies in making informed decisions and forecasting trends.- Earn money by participating in polls- Choose from various payment options, including PayPal or direct deposit.- Part Time Hours AvailableAPPLY NOW: https://5o6x7a.ttrk.io/5dd72739dad446000198e428How to Apply:If you are self-driven and enjoy working independently from home, with tasks such as email customer service, data entry, and product reviews, we want to hear from you!We welcome applicants from diverse backgrounds, including data entry, telemarketing, customer service, sales, clerical, administrative support, warehouse, inventory, receptionist, call center, retail, and more!APPLY NOW: https://5o6x7a.ttrk.io/5dd72739dad446000198e428

FSSI has provided document outsourcing and communication solutions for more than 45 years, serving Fortune 500 clients in financial, banking, insurance, and billing sectors nationwide. The company specializes in customized print and mail services, with a focus on accuracy and secure handling of sensitive information. The Custom Mail Insert Operator position is a full-time, onsite role based in Santa Ana, California. This job centers on manually preparing tailored mailing orders, which includes folding and inserting confidential documents into envelopes or packages according to specific work order instructions. The role requires careful attention to detail and a strong sense of responsibility, especially when working under tight deadlines. Schedule Standard hours are Monday through Friday, 1:30 PM to 10:00 PM. Overtime may be required, including earlier or later shifts and occasional weekend work during peak production periods. Key Responsibilities Fold and insert documents by following detailed checklist instructions for each job order, maintaining accuracy and quality throughout the process. Review document quality as specified in checklists and promptly report any discrepancies to shift leads. Scan each mail piece to confirm job count requirements are met. Deliver completed work to Quality Assurance for final approval. Assist the department with additional tasks as needed. Maintain flexibility in scheduling, including the possibility of working 10+ hour days and at least one Saturday per month. What Success Looks Like Success in this role means consistently preparing mailings with precision, following all instructions, and supporting team productivity during peak times. Reliability and adaptability are essential for meeting production goals and quality standards.

Join Alpha Insight Inc. as a Client Service Associate and become an integral part of our dynamic team. In this role, you will be the primary point of contact for our clients, ensuring their needs are met with exceptional service. Your ability to communicate effectively and provide solutions will be key in fostering strong client relationships.Your responsibilities will include addressing client inquiries, maintaining client accounts, and collaborating with other departments to enhance the overall client experience. This position is ideal for someone who thrives in a fast-paced environment and is passionate about customer service.

Ewing Outdoor Supply is seeking a dedicated Delivery Associate to join our team in our bustling Santa Ana location. This role is perfect for individuals who are passionate about providing exceptional customer service while thriving in a fast-paced warehouse environment.Your responsibilities will include both delivery and warehouse duties, so the ability to lift and move items weighing between 50-70 lbs is essential. Additionally, we prioritize the growth of our employees, providing opportunities to enhance your skills and product knowledge, which will also aid in assisting at the sales counter.While prior experience in the green industry or landscaping is preferred, it is not mandatory, as we are open to training the right candidate. Bilingual candidates, especially those fluent in English and Spanish, will receive preferred consideration, but we value the right team fit above all.As a family-owned leader in the green industry for over a century, Ewing Outdoor Supply prides itself on hard work, employee development, and a fun workplace culture. If you're ready to embark on an exciting opportunity with us, please review the full job description above to see if you're a match for our team.

Join our dynamic team at ATIA Holding as we seek passionate bloggers, Facebook page administrators, and marketing managers. Your role will be pivotal in engaging with targeted virtual communities and network users. Our primary objective is to boost customer interaction and enhance website traffic, ultimately leading to increased revenue by leveraging every facet of the social media marketing spectrum.Your main responsibility will be to promote our website: www.usa-inside.com and to drive a significant increase in visitor numbers within a short timeframe.

Join us as a Remote Data Entry Specialist and earn money from the comfort of your home by participating in paid studies! We are looking for motivated individuals from across the USA to engage in survey participation, data entry tasks, email correspondence, evaluations, and other online activities. This flexible part-time role allows you to set your own schedule while contributing to industry-changing research and product testing. Make a difference by helping companies gather essential data to forecast trends and influence future business strategies. Earn up to $35 per completed survey, with multiple payment options available including PayPal, direct checks, or digital gift cards. If you are self-driven, enjoy data entry, and have a knack for customer service, we want to hear from you!

Join our dynamic team at SPS North America as a Client Service Associate, where you will play a pivotal role in ensuring exceptional service delivery to our clients. We are looking for a dedicated and enthusiastic individual who is passionate about helping clients achieve their goals. In this role, you will assist clients with inquiries, resolve issues, and provide insights to enhance their experience with our services.

Become a vital part of BoxLunch, the ultimate destination for music and pop culture enthusiasts! We are seeking passionate individuals who can deliver an exceptional shopping experience. As a Sales Associate, you will engage with fellow fans, provide top-notch customer service, and help them find the merchandise they adore. Your responsibilities will include sharing your extensive knowledge of fandom, restocking and organizing products, and ensuring an inviting store layout that captivates customers—all while maintaining a strong focus on the in-store experience.

Join our vibrant team at BoxLunch as a Part-Time Assistant Manager – Level 1, where your passion for music and pop culture drives exceptional customer experiences. In this pivotal role, you will collaborate closely with the store leadership team to elevate the shopping journey for our fellow fans, ensuring they find the merchandise they adore. Leverage your fandom expertise to train and nurture new team members, guiding them toward success while actively participating in daily operations and achieving sales goals.