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Experience Level
Entry Level
Qualifications
The ideal candidate will possess:Excellent verbal and written communication skillsStrong problem-solving abilitiesCustomer-focused attitudeAbility to work in a fast-paced environmentPrior experience in customer service is a plus
About the job
Convera seeks a Customer Support Associate in Santa Ana to serve as the first point of contact for customers. This role centers on answering questions and resolving issues related to Convera’s services. The goal is to make each customer’s experience smooth and positive.
Key responsibilities
Respond to customer inquiries through phone, email, or chat
Offer clear information and practical solutions to customer concerns
Ensure customers feel heard and supported throughout each interaction
Contribute to customer loyalty by creating a positive experience
What you bring
Empathy and patience in customer interactions
Strong communication skills
Ability to solve problems efficiently
About Convera
Convera is a leading provider of innovative solutions designed to empower individuals and businesses alike. We are committed to delivering exceptional customer experiences and fostering a culture of collaboration and excellence. Join us and be part of a company that values growth, creativity, and the pursuit of success.
Convera seeks a Customer Support Associate in Santa Ana to serve as the first point of contact for customers. This role centers on answering questions and resolving issues related to Convera’s services. The goal is to make each customer’s experience smooth and positive. Key responsibilities Respond to customer inquiries through phone, email, or chat Offer clear information and practical solutions to customer concerns Ensure customers feel heard and supported throughout each interaction Contribute to customer loyalty by creating a positive experience What you bring Empathy and patience in customer interactions Strong communication skills Ability to solve problems efficiently
Role overview Convera seeks a Principal FP&A Analyst for its Santa Ana office. Reporting to the Head of FP&A, this position serves as the primary financial partner to the Chief Commercial Officer (CCO). The analyst will focus on cost management, headcount planning, and financial consolidation for the Go-To-Market organization. Oversight covers operational expenses and headcount across Sales, Revenue Operations, Marketing, and Hedging. The role involves working closely with leadership, HR, and Finance to support disciplined planning, accurate reporting, and a clear understanding of cost drivers and trade-offs. What you will do Business partnership and cost leadership: Act as the main FP&A partner for the CCO and her leadership team. Provide financial guidance on headcount planning, investment decisions, and operational cost management. Identify cost risks and opportunities for optimization within Commercial functions. Planning, forecasting, and consolidation: Lead annual budgeting, forecasting, and long-range planning for operational expenses, headcount, and strategic initiatives. Manage monthly close, variance analysis, and cost consolidation for CCO functions, ensuring forecasts, actuals, and HR data remain aligned. Strategic initiatives and business case support: Collaborate with Commercial, Product, Operations, and Tech teams to develop and align business cases for strategic projects and growth investments. Ensure approved cases are incorporated into budgets and forecasts. Reporting and executive insights: Prepare concise, executive-level reports with clear explanations of cost drivers, risks, and corrective actions. Support Executive Committee and Board reporting on cost performance. Collaboration This role involves frequent cross-functional work with finance peers and other teams to plan, develop, and measure business cases and strategic initiatives. The analyst will help ensure investments align with enterprise priorities and are executed with accountability.
The Customer Care Specialist – Project Management is a dynamic and skilled individual who plays a pivotal role in supporting and executing operational and cross-functional initiatives within the Customer Care department. This position leverages deep functional expertise, analytical skills, and structured execution abilities to address specific challenges, enhance processes, and facilitate change initiatives that align with team and project goals. Collaborating closely with leadership and senior specialists, the specialist aids in developing, implementing, and promoting solutions across customer support operations.Key ResponsibilitiesFunctional Expertise & SME SupportMaintain comprehensive functional knowledge of Customer Care processes by actively participating in regular Business-as-Usual (BAU) activities. Execute core tasks with proficiency and foster knowledge sharing within the team. Provide valuable insights to Supervisors and Managers regarding process impacts, risks, and opportunities for improvement. Represent the function in project discussions with a solid understanding of operational workflows and regional considerations.Project Execution & Change SupportAssist in the planning and execution of projects and initiatives by completing assigned workstreams and deliverables. Engage in problem analysis, impact assessments, and solution documentation using established methodologies. Take part in cross-functional meetings and workshops, ensuring to escalate risks and issues as necessary. Support change management efforts by adhering to defined plans and timelines.Workforce Analytics & ReportingAnalyze workforce and operational metrics such as staffing versus demand, forecast accuracy, and performance trends. Create reports and dashboards to aid team and project-level decision-making. Identify data patterns and provide recommendations for incremental enhancements under the mentorship of senior team members.Implementation, Training & DocumentationFacilitate the rollout of new processes, tools, and initiatives within Customer Care teams. Collaborate with the Training department to develop and update educational materials. Participate in User Acceptance Testing (UAT) activities, including test execution and feedback collection. Keep Standard Operating Procedures (SOPs) and process documentation up to date to reflect approved changes.Collaboration & CommunicationEffectively collaborate with colleagues, supervisors, and cross-functional partners. Clearly communicate progress, findings, and challenges to project leads and stakeholders. Adapt communication styles to foster cooperation and mutual understanding within defined project and team contexts.
Join our dynamic team at Alphabe Insight Inc as a Customer Service Representative! In this role, you will be the first point of contact for our valued customers, assisting them with inquiries and providing exceptional support. Your ability to communicate effectively and resolve issues will help us maintain our reputation for outstanding customer service.
Domino's Pizza in Santa Ana is looking for a Customer Service Representative to support guests both at the counter and over the phone. This position plays a key role in making sure every customer receives friendly, accurate service and leaves satisfied with their experience. What you will do Welcome customers in person and answer phone calls quickly Assist guests with placing orders and share menu details as needed Address questions or concerns with a helpful, positive approach Work alongside team members to keep daily operations on track Requirements Strong communication and listening skills Comfort interacting with people and staying calm during busy times Ability to solve problems as they arise Consistent attendance and willingness to work as part of a team
Domino's Pizza in Santa Ana is looking for a Customer Service Representative to join the team. This role centers on greeting guests, answering questions, and making sure every order is accurate and handled with care. Customer interactions happen both over the phone and in person, with a focus on friendly, helpful service every time. Key responsibilities Take orders from customers by phone and face-to-face Provide information about menu items and current promotions Address order issues or concerns as they arise Collaborate with team members to keep operations smooth Requirements Interest in food and customer service Clear and effective communicator Comfortable working in a busy environment Positive attitude and a willingness to assist others This position is a good fit for those who enjoy helping people and want to be part of a team that values great service.
Join Abercrombie & Fitch as a Stock Associate at our Main Place location in Santa Ana! In this pivotal role, you will be responsible for ensuring that our store is well-stocked and organized, creating an enjoyable shopping experience for our customers. You will collaborate closely with your team to manage inventory and maintain store standards.
Role Overview Convera is hiring a Senior Specialist / Service Delivery Manager in Santa Ana. This position oversees service delivery processes and works to improve how services are provided to clients. The role focuses on maintaining high standards and supporting operational improvements that help meet and surpass client expectations.
Convera seeks a Senior Financial Analyst, FP&A, to join the team in Santa Ana. This role reports to the Head of FP&A and focuses on financial support for the General Counsel, Compliance, and Risk (GCCR) departments, as well as the People organization. The analyst will manage operating expenses, lead headcount planning, and oversee month-end financial consolidation. Daily work involves hands-on financial analysis, tracking business cases, and reporting on strategic initiatives. Key responsibilities Assist with budgeting, forecasting, and variance analysis for GCCR and People functions Monitor and reconcile headcount, compensation, and benefits to ensure alignment with plans Evaluate cost trends, identify key drivers and risks, and escalate issues as needed Contribute to annual operating plans, quarterly forecasts, and workforce planning efforts Maintain detailed operating expense and headcount models Work closely with HR and Accounting to align financial and workforce data Develop and analyze business cases for GCCR and People projects, including operating model changes, system rollouts, and organizational investments Track performance against approved business cases, including costs, timing, and assumptions Collaborate with stakeholders across HR, GCCR, CFO, IT, and other teams to gather inputs and validate assumptions Ensure business cases are consistent in budgets, forecasts, and reporting Prepare monthly cost reports with detailed variance explanations Support consolidation of costs, headcount, and initiative spending across supported functions Maintain accuracy, timeliness, and data integrity in all reporting outputs Continuously improve FP&A templates, models, and reporting processes Support the development of dashboards and standardized reporting tools Document assumptions and methodologies for scalable and repeatable processes Role focus This position centers on cost management and global workforce planning. The analyst will work closely with multiple departments to ensure financial discipline and support strategic decision-making. Candidates interested in operating expense control and cross-functional collaboration will find this role engaging.
Join our dedicated team at sosi1 as a Clinician, where you will play a vital role in delivering high-quality care to our patients. We are seeking compassionate and skilled professionals ready to make a difference in the community. If you are passionate about mental health and helping others, this position is for you!
Domino's Pizza in Santa Ana is looking for a Delivery Driver to join the team. The main responsibility is to ensure that every order reaches customers quickly and matches what they expect. Key responsibilities Pick up prepared orders from the store Drive to customer addresses in Santa Ana and surrounding neighborhoods Deliver food on time and confirm accuracy with each order Offer friendly service when meeting customers at their door Role overview This position centers on safe driving, attention to detail, and positive interactions with customers. Reliable transportation and a customer-focused attitude are important for success in this role.
Role overview Domino's Pizza, Inc. in Santa Ana seeks an Assistant Manager to help run daily store operations. This role supports high standards of customer service and plays a key part in the store’s success. The Assistant Manager provides guidance to team members and helps maintain a positive workplace. What you will do Assist with day-to-day store operations Support and coach team members during shifts Help ensure customers receive prompt, friendly service Contribute to a positive and efficient work environment Location This position is based in Santa Ana.
Domino's Pizza in Santa Ana is looking for an Assistant Manager to help run daily operations and provide support to the store manager. This role works side by side with team members to keep service levels high and product quality consistent. What you will do Guide and motivate staff to deliver strong customer service Assist with daily store operations and problem-solving Support the store manager in meeting performance goals Help ensure every order meets Domino's quality standards Role overview This position requires a hands-on approach, working closely with the team to maintain smooth operations. The Assistant Manager plays a key part in upholding Domino's standards for both service and food quality in the Santa Ana location.
Are you a passionate and experienced clinician ready to lead a dynamic team? At sosi1, we are seeking a Lead Clinician to oversee our clinical operations in Santa Ana, California. In this pivotal role, you will be responsible for ensuring the highest standards of care are met while mentoring and guiding our clinical staff.
Role overview The Assistant Manager at Domino's Pizza in Santa Ana works closely with the store's management team to keep daily operations on track. This position is responsible for upholding high standards in both service and food quality, ensuring customers receive the experience they expect from Domino's. Key responsibilities Supervise and guide team members throughout assigned shifts Work toward performance targets set by store management Encourage a positive atmosphere and motivate staff Support consistent, friendly customer service Monitor pizza preparation and service to meet Domino's quality guidelines Location This role is based at the Domino's Pizza location in Santa Ana.
Domino's Pizza in Santa Ana is looking for Delivery Drivers to bring hot pizza and sides directly to customers. This position offers flexible shifts and the ability to earn tips with every delivery. Key responsibilities Deliver orders quickly and courteously to homes and workplaces Drive local routes safely and efficiently Maintain a friendly and professional attitude as a representative of Domino's What to expect Flexible scheduling to match a variety of needs Tips available in addition to hourly wages Work as part of a supportive team
Join our dynamic team as an Automotive Technician at BMW of North America, where passion for vehicles meets cutting-edge technology. As an integral part of our service department, you will diagnose, repair, and maintain BMW vehicles to the highest standards of quality and performance.Your expertise will contribute to delivering exceptional customer service and enhancing our brand reputation. We are looking for motivated individuals who are eager to grow in the automotive field.
xplor is looking for an Account Executive based in Santa Ana. This role centers on building and maintaining strong relationships with merchants, ensuring their needs are understood and addressed. Role overview The Account Executive will focus on supporting client growth by identifying opportunities and offering tailored solutions. Success in this position comes from fostering trust and creating long-term partnerships with merchants. What you will do Develop and manage relationships with merchants Listen to client needs and recommend effective solutions Work to ensure client satisfaction and ongoing partnership Location This position is based in Santa Ana.
Job Overview: We are seeking a dedicated and detail-oriented Cleaner to ensure the cleanliness and maintenance of assigned facilities. This role is essential in providing a safe and welcoming environment. Compensation: $18.00 per hour Please note that the pay rate is subject to variation based on the applicant’s experience, skills, and geographic location. Work Schedule: Monday to Friday, 6:00 PM - 2:30 AM Benefits: ABM offers a robust benefits package designed to support our employees. For more details on our benefits, please visit ABM Employee Benefits.
Join the dynamic team at Abercrombie & Fitch as a Brand Representative at our Main Place location! This is an exciting opportunity for individuals passionate about fashion and customer service. As a Brand Representative, you will engage with customers, promote our brand values, and contribute to a positive shopping experience.
Convera seeks a Customer Support Associate in Santa Ana to serve as the first point of contact for customers. This role centers on answering questions and resolving issues related to Convera’s services. The goal is to make each customer’s experience smooth and positive. Key responsibilities Respond to customer inquiries through phone, email, or chat Offer clear information and practical solutions to customer concerns Ensure customers feel heard and supported throughout each interaction Contribute to customer loyalty by creating a positive experience What you bring Empathy and patience in customer interactions Strong communication skills Ability to solve problems efficiently
Role overview Convera seeks a Principal FP&A Analyst for its Santa Ana office. Reporting to the Head of FP&A, this position serves as the primary financial partner to the Chief Commercial Officer (CCO). The analyst will focus on cost management, headcount planning, and financial consolidation for the Go-To-Market organization. Oversight covers operational expenses and headcount across Sales, Revenue Operations, Marketing, and Hedging. The role involves working closely with leadership, HR, and Finance to support disciplined planning, accurate reporting, and a clear understanding of cost drivers and trade-offs. What you will do Business partnership and cost leadership: Act as the main FP&A partner for the CCO and her leadership team. Provide financial guidance on headcount planning, investment decisions, and operational cost management. Identify cost risks and opportunities for optimization within Commercial functions. Planning, forecasting, and consolidation: Lead annual budgeting, forecasting, and long-range planning for operational expenses, headcount, and strategic initiatives. Manage monthly close, variance analysis, and cost consolidation for CCO functions, ensuring forecasts, actuals, and HR data remain aligned. Strategic initiatives and business case support: Collaborate with Commercial, Product, Operations, and Tech teams to develop and align business cases for strategic projects and growth investments. Ensure approved cases are incorporated into budgets and forecasts. Reporting and executive insights: Prepare concise, executive-level reports with clear explanations of cost drivers, risks, and corrective actions. Support Executive Committee and Board reporting on cost performance. Collaboration This role involves frequent cross-functional work with finance peers and other teams to plan, develop, and measure business cases and strategic initiatives. The analyst will help ensure investments align with enterprise priorities and are executed with accountability.
The Customer Care Specialist – Project Management is a dynamic and skilled individual who plays a pivotal role in supporting and executing operational and cross-functional initiatives within the Customer Care department. This position leverages deep functional expertise, analytical skills, and structured execution abilities to address specific challenges, enhance processes, and facilitate change initiatives that align with team and project goals. Collaborating closely with leadership and senior specialists, the specialist aids in developing, implementing, and promoting solutions across customer support operations.Key ResponsibilitiesFunctional Expertise & SME SupportMaintain comprehensive functional knowledge of Customer Care processes by actively participating in regular Business-as-Usual (BAU) activities. Execute core tasks with proficiency and foster knowledge sharing within the team. Provide valuable insights to Supervisors and Managers regarding process impacts, risks, and opportunities for improvement. Represent the function in project discussions with a solid understanding of operational workflows and regional considerations.Project Execution & Change SupportAssist in the planning and execution of projects and initiatives by completing assigned workstreams and deliverables. Engage in problem analysis, impact assessments, and solution documentation using established methodologies. Take part in cross-functional meetings and workshops, ensuring to escalate risks and issues as necessary. Support change management efforts by adhering to defined plans and timelines.Workforce Analytics & ReportingAnalyze workforce and operational metrics such as staffing versus demand, forecast accuracy, and performance trends. Create reports and dashboards to aid team and project-level decision-making. Identify data patterns and provide recommendations for incremental enhancements under the mentorship of senior team members.Implementation, Training & DocumentationFacilitate the rollout of new processes, tools, and initiatives within Customer Care teams. Collaborate with the Training department to develop and update educational materials. Participate in User Acceptance Testing (UAT) activities, including test execution and feedback collection. Keep Standard Operating Procedures (SOPs) and process documentation up to date to reflect approved changes.Collaboration & CommunicationEffectively collaborate with colleagues, supervisors, and cross-functional partners. Clearly communicate progress, findings, and challenges to project leads and stakeholders. Adapt communication styles to foster cooperation and mutual understanding within defined project and team contexts.
Join our dynamic team at Alphabe Insight Inc as a Customer Service Representative! In this role, you will be the first point of contact for our valued customers, assisting them with inquiries and providing exceptional support. Your ability to communicate effectively and resolve issues will help us maintain our reputation for outstanding customer service.
Domino's Pizza in Santa Ana is looking for a Customer Service Representative to support guests both at the counter and over the phone. This position plays a key role in making sure every customer receives friendly, accurate service and leaves satisfied with their experience. What you will do Welcome customers in person and answer phone calls quickly Assist guests with placing orders and share menu details as needed Address questions or concerns with a helpful, positive approach Work alongside team members to keep daily operations on track Requirements Strong communication and listening skills Comfort interacting with people and staying calm during busy times Ability to solve problems as they arise Consistent attendance and willingness to work as part of a team
Domino's Pizza in Santa Ana is looking for a Customer Service Representative to join the team. This role centers on greeting guests, answering questions, and making sure every order is accurate and handled with care. Customer interactions happen both over the phone and in person, with a focus on friendly, helpful service every time. Key responsibilities Take orders from customers by phone and face-to-face Provide information about menu items and current promotions Address order issues or concerns as they arise Collaborate with team members to keep operations smooth Requirements Interest in food and customer service Clear and effective communicator Comfortable working in a busy environment Positive attitude and a willingness to assist others This position is a good fit for those who enjoy helping people and want to be part of a team that values great service.
Join Abercrombie & Fitch as a Stock Associate at our Main Place location in Santa Ana! In this pivotal role, you will be responsible for ensuring that our store is well-stocked and organized, creating an enjoyable shopping experience for our customers. You will collaborate closely with your team to manage inventory and maintain store standards.
Role Overview Convera is hiring a Senior Specialist / Service Delivery Manager in Santa Ana. This position oversees service delivery processes and works to improve how services are provided to clients. The role focuses on maintaining high standards and supporting operational improvements that help meet and surpass client expectations.
Convera seeks a Senior Financial Analyst, FP&A, to join the team in Santa Ana. This role reports to the Head of FP&A and focuses on financial support for the General Counsel, Compliance, and Risk (GCCR) departments, as well as the People organization. The analyst will manage operating expenses, lead headcount planning, and oversee month-end financial consolidation. Daily work involves hands-on financial analysis, tracking business cases, and reporting on strategic initiatives. Key responsibilities Assist with budgeting, forecasting, and variance analysis for GCCR and People functions Monitor and reconcile headcount, compensation, and benefits to ensure alignment with plans Evaluate cost trends, identify key drivers and risks, and escalate issues as needed Contribute to annual operating plans, quarterly forecasts, and workforce planning efforts Maintain detailed operating expense and headcount models Work closely with HR and Accounting to align financial and workforce data Develop and analyze business cases for GCCR and People projects, including operating model changes, system rollouts, and organizational investments Track performance against approved business cases, including costs, timing, and assumptions Collaborate with stakeholders across HR, GCCR, CFO, IT, and other teams to gather inputs and validate assumptions Ensure business cases are consistent in budgets, forecasts, and reporting Prepare monthly cost reports with detailed variance explanations Support consolidation of costs, headcount, and initiative spending across supported functions Maintain accuracy, timeliness, and data integrity in all reporting outputs Continuously improve FP&A templates, models, and reporting processes Support the development of dashboards and standardized reporting tools Document assumptions and methodologies for scalable and repeatable processes Role focus This position centers on cost management and global workforce planning. The analyst will work closely with multiple departments to ensure financial discipline and support strategic decision-making. Candidates interested in operating expense control and cross-functional collaboration will find this role engaging.
Join our dedicated team at sosi1 as a Clinician, where you will play a vital role in delivering high-quality care to our patients. We are seeking compassionate and skilled professionals ready to make a difference in the community. If you are passionate about mental health and helping others, this position is for you!
Domino's Pizza in Santa Ana is looking for a Delivery Driver to join the team. The main responsibility is to ensure that every order reaches customers quickly and matches what they expect. Key responsibilities Pick up prepared orders from the store Drive to customer addresses in Santa Ana and surrounding neighborhoods Deliver food on time and confirm accuracy with each order Offer friendly service when meeting customers at their door Role overview This position centers on safe driving, attention to detail, and positive interactions with customers. Reliable transportation and a customer-focused attitude are important for success in this role.
Role overview Domino's Pizza, Inc. in Santa Ana seeks an Assistant Manager to help run daily store operations. This role supports high standards of customer service and plays a key part in the store’s success. The Assistant Manager provides guidance to team members and helps maintain a positive workplace. What you will do Assist with day-to-day store operations Support and coach team members during shifts Help ensure customers receive prompt, friendly service Contribute to a positive and efficient work environment Location This position is based in Santa Ana.
Domino's Pizza in Santa Ana is looking for an Assistant Manager to help run daily operations and provide support to the store manager. This role works side by side with team members to keep service levels high and product quality consistent. What you will do Guide and motivate staff to deliver strong customer service Assist with daily store operations and problem-solving Support the store manager in meeting performance goals Help ensure every order meets Domino's quality standards Role overview This position requires a hands-on approach, working closely with the team to maintain smooth operations. The Assistant Manager plays a key part in upholding Domino's standards for both service and food quality in the Santa Ana location.
Are you a passionate and experienced clinician ready to lead a dynamic team? At sosi1, we are seeking a Lead Clinician to oversee our clinical operations in Santa Ana, California. In this pivotal role, you will be responsible for ensuring the highest standards of care are met while mentoring and guiding our clinical staff.
Role overview The Assistant Manager at Domino's Pizza in Santa Ana works closely with the store's management team to keep daily operations on track. This position is responsible for upholding high standards in both service and food quality, ensuring customers receive the experience they expect from Domino's. Key responsibilities Supervise and guide team members throughout assigned shifts Work toward performance targets set by store management Encourage a positive atmosphere and motivate staff Support consistent, friendly customer service Monitor pizza preparation and service to meet Domino's quality guidelines Location This role is based at the Domino's Pizza location in Santa Ana.
Domino's Pizza in Santa Ana is looking for Delivery Drivers to bring hot pizza and sides directly to customers. This position offers flexible shifts and the ability to earn tips with every delivery. Key responsibilities Deliver orders quickly and courteously to homes and workplaces Drive local routes safely and efficiently Maintain a friendly and professional attitude as a representative of Domino's What to expect Flexible scheduling to match a variety of needs Tips available in addition to hourly wages Work as part of a supportive team
Join our dynamic team as an Automotive Technician at BMW of North America, where passion for vehicles meets cutting-edge technology. As an integral part of our service department, you will diagnose, repair, and maintain BMW vehicles to the highest standards of quality and performance.Your expertise will contribute to delivering exceptional customer service and enhancing our brand reputation. We are looking for motivated individuals who are eager to grow in the automotive field.
xplor is looking for an Account Executive based in Santa Ana. This role centers on building and maintaining strong relationships with merchants, ensuring their needs are understood and addressed. Role overview The Account Executive will focus on supporting client growth by identifying opportunities and offering tailored solutions. Success in this position comes from fostering trust and creating long-term partnerships with merchants. What you will do Develop and manage relationships with merchants Listen to client needs and recommend effective solutions Work to ensure client satisfaction and ongoing partnership Location This position is based in Santa Ana.
Job Overview: We are seeking a dedicated and detail-oriented Cleaner to ensure the cleanliness and maintenance of assigned facilities. This role is essential in providing a safe and welcoming environment. Compensation: $18.00 per hour Please note that the pay rate is subject to variation based on the applicant’s experience, skills, and geographic location. Work Schedule: Monday to Friday, 6:00 PM - 2:30 AM Benefits: ABM offers a robust benefits package designed to support our employees. For more details on our benefits, please visit ABM Employee Benefits.
Join the dynamic team at Abercrombie & Fitch as a Brand Representative at our Main Place location! This is an exciting opportunity for individuals passionate about fashion and customer service. As a Brand Representative, you will engage with customers, promote our brand values, and contribute to a positive shopping experience.
Apr 1, 2026
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