Customer Account Manager - Small and Medium Businesses

HackerRank helps organizations such as NVIDIA, Amazon, and Microsoft hire and develop technical talent by focusing on skills. More than 2,500 companies worldwide use HackerRank’s platform to build engineering teams ready for tomorrow’s challenges. As software development evolves, HackerRank provides solutions that help companies identify and nurture new tech…

At HackerRank, we empower companies such as NVIDIA, Amazon, and Microsoft to recruit and enhance the skills of the next generation of developers based on their abilities rather than their backgrounds. Our platform is trusted by over 2,500 of the world's most innovative organizations to construct robust engineering teams equipped for future challenges.In a time where software development is increasingly collaborative between humans and AI, the definition of exceptional technical talent is evolving. We provide businesses with superior methods to identify and nurture next-generation skills.Our team at HackerRank values the significant impact of our work and is committed to meticulous details, ensuring our clients enjoy unparalleled success with our products. We adhere to high standards and act with urgency to achieve remarkable outcomes.About the RoleWe are in search of an Enterprise Customer Account Manager who will cultivate relationships with our most strategic customers. You will guide them throughout their journey—from onboarding to expansion—fostering measurable business results and long-term success. This role combines strategic insight, execution, and deep relationship management: you will be the leader for your accounts, coordinating internal and customer teams, addressing challenges, and ensuring each client achieves significant results with HackerRank.What You’ll DoMaintain a comprehensive understanding of HackerRank's products and services, along with market trends and competitive dynamics.Manage your Book of Business (BoB), driving adoption, retention, and growth through strong partnerships and measurable results.Develop and implement account strategies that align customer goals with HackerRank’s mission, ensuring long-term value and growth.Build trusted relationships with executive sponsors and technical leaders, integrating HackerRank into their hiring and workforce strategies.Lead your accounts by coordinating internal and customer teams, removing obstacles, and expediting time-to-value.Conduct proactive engagement activities, including quarterly business reviews (QBRs), success check-ins, and executive assessments.Establish mutually beneficial commercial agreements that encourage long-term growth and customer satisfaction, balancing value realization with business development.Maintain precise forecasts, health metrics, and growth pipelines while ensuring seamless transitions and clear reporting.Who You ArePossess 5+ years of experience in SaaS enterprise account management, preferably in rapidly growing environments.

Team and Focus The Mid Commercial Enterprise team at Druva drives growth in the mid-market segment across the US and Canada. This group works to bring in new customers and deepen relationships with existing clients, supporting long-term adoption and revenue goals. The Sales Engineer - Small and Medium Business (SMB) for the West Region is based in Santa Clara, CA, with a preference for candidates in the Bay Area. This role centers on supporting Druva's presence in the SMB market throughout the West, acting as a technical advisor and collaborating closely with Account Managers. What You Will Do Serve as the technical lead during prospect and customer engagements in the West region. Work with Account Managers to design and implement technical solutions tailored to customer needs. Explain complex technical features in terms of practical business outcomes. Contribute to planning, technical enablement, and process execution throughout the sales cycle. Advise on technology initiatives and encourage adoption of Druva's SaaS data protection platform. Requirements Solid understanding of data protection and SaaS technologies. Experience turning technical capabilities into business solutions. Background in strategic planning and technical enablement. Strong critical thinking for business objectives, product strategy, and technical challenges. Adaptable, curious, and eager to learn. Comfortable working independently and as part of a collaborative team.

We are seeking a dedicated Customer Success Manager to join our dynamic team at IT Management Corp DBA 101 Voice. In this role, you will be responsible for ensuring our customers achieve their desired outcomes while using our products and services. You will act as a trusted advisor, guiding clients through the onboarding process and fostering long-term relationships to enhance customer satisfaction and retention.

Join PayNearMe as a Launch Account Manager and become a key player in our mission to simplify payments for consumers and businesses. In this fully remote role, you will be responsible for onboarding new clients, ensuring a smooth implementation process, and fostering strong relationships to drive customer satisfaction.Your expertise in account management and customer success will be essential as you guide clients through their payment solutions journey. Collaborate with cross-functional teams to enhance client experiences and contribute to our innovative payment platform.

Join us at the cutting edge of technology as we revolutionize the data storage industry. At Pure Storage, you will lead with creativity, grow alongside a team of innovators, and contribute to world-changing work.If you are ready to embrace countless opportunities and make a significant impact, we would love to have you join our team.THE ROLEAs the Cost Accounting Manager, you will be pivotal in shaping the financial landscape of our product margins. Your role includes ensuring the accuracy of cost data across our global supply chain and collaborating with the Supply Chain and external manufacturing partners to manage complex cost flows. You will be instrumental in providing clarity into product cost drivers within a high-growth, SOX-compliant environment, directly affecting Pure Storage's financial health.WHAT YOU'LL DODrive Cost Integrity: Lead the quarterly contract manufacturer (CM) quote review process and validate standard cost updates in the Pure Storage Platform, ensuring every component in our Bill of Materials (BOM) is accurately represented.Influence Product Margins: Collaborate with Supply Chain and Operations to analyze Purchase Price Variance (PPV) drivers and cost fluctuations, offering insights necessary to protect and enhance our gross margins.Own Global Reporting & Compliance: Oversee the complete cost accounting cycle, including capitalized overhead, warranty reserves, and inventory valuation, while upholding a stringent internal control environment.Strengthen Operational Partnerships: Act as the main accounting liaison for our manufacturing partners, examining claims and reconciling inventory held at third-party locations to guarantee smooth month-end and quarter-end closures.Enable Data-Driven Decisions: Create and present detailed cost roll-forwards and variance analyses that convert complex manufacturing data into actionable financial narratives for leadership.As we primarily operate in an in-office environment, you will be expected to work from the Santa Clara office in accordance with Pure Storage's policies, unless you are on PTO, business travel, or other approved leave.

Join PlusAI, a leading Physical AI company at the forefront of developing AI-driven virtual driver software for factory-built autonomous trucks. Based in Silicon Valley, PlusAI is recognized by Fast Company as one of the World’s Most Innovative Companies. Our esteemed partners include industry giants such as TRATON GROUP’s Scania, MAN, International brands, Hyundai Motor Company, Iveco Group, Bosch, and DSV, all collaborating to expedite the rollout of next-gen autonomous trucks. Be part of a visionary team that is shaping the future of autonomy.We are looking for an experienced and strategic Senior Accounting Manager to become an integral part of our organization. This pivotal role will oversee daily accounting operations while ensuring the accuracy and timeliness of financial reporting. As a "player/coach" leader, you will bring extensive GAAP expertise and a successful history of establishing and managing effective business process controls, all while nurturing a culture of teamwork and excellence within the accounting department.

Join our dynamic team at IT Management Corporation as an accomplished Account Manager. In this pivotal role, you will oversee and expand a portfolio of existing SLED accounts while actively seeking and securing new business opportunities. This is a thrilling chance to thrive in a vibrant and fast-paced environment. If you are a passionate, results-oriented sales professional with a strong affinity for technology and a knack for fostering lasting customer relationships, we invite you to apply!

Join Our Team as a UMIS Business Analyst!Location: Santa Clara, CADuration: 1 Year (Contract to Hire)Compensation: $58/hour on W2As a UMIS Business Analyst, you will leverage your expertise in Utility Management Information Systems (UMIS) to enhance our operations. Your key responsibilities will include defining functional requirements, conducting thorough testing, facilitating training sessions, and providing ongoing support for the UMIS application portfolio in collaboration with business domain experts.You'll play a pivotal role in fostering strategic partnerships between business stakeholders and our IT delivery team.

Role overview IT Management Corp DBA 101 Voice is hiring an Account Manager focused on Technology Solutions in Santa Clara. The position involves managing client accounts and supporting the delivery of tailored technology services. Building and maintaining client relationships is a key part of this role. What you will do Manage assigned client accounts as the main contact for their needs Work with internal teams to coordinate and deliver technology solutions that fit client requirements Develop and maintain strong relationships to encourage client satisfaction and long-term retention Spot opportunities to expand accounts and assist in rolling out new solutions

Arista Networks is seeking a Major Account Manager based in Santa Clara. This position centers on building and maintaining strong relationships with major clients. Success in this role means understanding each client's needs and working closely with them to develop solutions that fit their requirements. Role overview This role focuses on driving sales and supporting key accounts. The Major Account Manager will ensure clients receive value from Arista's networking technologies and remain satisfied with their experience. What you will do Manage and grow relationships with major clients Identify client needs and recommend tailored networking solutions Support the sales process from initial contact through ongoing account management Requirements Experience in account management or sales Strong communication and relationship-building skills Ability to understand client challenges and match them with appropriate solutions

At HackerRank, we empower companies such as NVIDIA, Amazon, and Microsoft to hire and upskill the next generation of developers based on their skills rather than their pedigree. Trusted by over 2,500 of the most innovative companies globally, our platform enables organizations to build strong engineering teams equipped for future challenges.As software development evolves into an era where humans and AI collaborate seamlessly, the definition of exceptional technical talent must also evolve. We provide companies with effective strategies to identify and nurture next-generation skills.Our dedicated team at HackerRank is passionate about the impact of their work, paying meticulous attention to details to ensure our customers achieve remarkable success with our beloved products. We operate with a sense of urgency and maintain high standards to drive outstanding outcomes.About the TeamAt HackerRank, we take pride in our mission-driven, high-performing team that is deeply committed to their work. Our People Operations (POps) team aims to empower every HackerRanker to reach their fullest potential—both individually and collectively.We strive to create an environment where our people have the necessary tools, resources, and support to excel in their roles.About the RoleIn the capacity of Senior Manager, People Business Partner, you will play a pivotal role in fostering the growth of HackerRank's global Go-To-Market (GTM) team. You will collaborate closely with stakeholders to ensure the right talent is in the right positions. By concentrating on critical areas such as talent density, employee development, compensation, and organizational design, you will have a direct influence on leadership development and individual career progression.This role is based in the United States and will also encompass overseeing the AMER HR Generalist, including benefits and compliance management. We seek a detail-oriented and adaptable leader capable of thriving in a fast-paced environment.What You Will DoAct as a vital member of the GTM leadership team, providing strategic guidance on people-related initiatives and their execution.Engage closely with leaders on workforce planning, organizational design, performance management, and leadership development to support the rapid growth of the business.Lead company-wide talent programs within GTM, including talent calibrations and compensation reviews.Address complex employee relations issues with discretion, offering coaching and soliciting feedback.Collaborate closely with other People Business Partners (PBPs), HR Generalists, the Talent Acquisition team, and colleagues across the People team to design effective strategies.

Join us at the forefront of technology as we revolutionize the data storage industry. In this dynamic environment, you will be encouraged to think innovatively, grow alongside some of the brightest minds in the field, and truly make a difference.If you're prepared to embrace limitless opportunities and make your mark in the tech world, we invite you to become part of our team.THE ROLEBecome a vital member of our Monetization Strategy and Operations team, where you will shape the future of Pure's subscription platform and enhance our Order to Revenue processes. Your leadership will drive transformation initiatives, leveraging your expertise in enterprise subscription management to boost operational efficiency and scalability. This role is essential within the CFO organization, promoting measurable impact through collaboration with Product Business Units, Finance, Sales, and IT.WHAT YOU'LL DODefine and Execute the Transformation Roadmap: Take charge of the comprehensive process roadmap and execution for key business process automation related to Pure's subscription functions (e.g., Order to Revenue), ensuring timely delivery and measurable global business impact.Lead Cross-Functional Alignment: Foster executive-level buy-in and commitment across Product Management, Sales Operations, Finance, Legal, and IT for essential workstream initiatives and strategic process changes.Deliver Large-Scale Process Change: Plan and oversee the implementation of significant business process transformations, providing strategic direction for major system implementations and modifications, particularly concerning CPQ, Billing, and ERP integrations.Solve Complex Business Problems: Manage the analysis of intricate, interconnected business challenges across enterprise applications (CPQ, Subscription Management, Entitlement Management, ERP) to devise and resource comprehensive, scalable solutions alongside IT Architects and senior Product Management.Influence Strategic Decisions: Present strategic analyses, compelling business cases, and performance reviews of workstreams to senior and executive leadership to secure necessary resources and influence the company's operational strategy.As we primarily operate in an in-office setting, you will be expected to work from our Santa Clara office in accordance with Pure's policies, except during approved PTO, work travel, or other leave.

Join our dynamic team at 360 IT Professionals as an Accountant. In this pivotal role, you will be responsible for managing financial records, preparing reports, and ensuring compliance with financial regulations. We are looking for a detail-oriented professional who is eager to contribute to our company's success.

About DexmateAt Dexmate, we are pioneering a comprehensive platform for physical AI, rapidly expanding our footprint with numerous esteemed enterprise clients leveraging our innovative solutions. We are on the hunt for top-tier robotics engineers, AI researchers, and platform developers to contribute to our Vega platform — and we are excited to bring on board a Senior Business Development Manager to lead this initiative.The RoleIn this pivotal role, you will be the primary business development representative for our developer market, forging vital connections that will enhance the adoption of Dexmate's platform within the technical community. You will establish strategic alliances with AI firms, robotics OEMs, and research institutions while collaborating closely with our engineering, product, and developer relations teams to guarantee the success of our partners on Dexmate's platform. This role offers a significant impact and a high degree of autonomy.Key ResponsibilitiesManage the developer partner pipeline — identify, qualify, and finalize strategic business development agreements with prospective clients eager to develop on or integrate with Dexmate's robotics.Craft the go-to-market strategy — outline our entry into the developer market, including partnership tiers, commercial frameworks, co-development agreements, and API licensing structures.Cultivate technical partnerships — collaborate with engineering and product teams to design integrations, initiate pilot programs, and formulate joint development agreements with partners like foundation model labs and robotics autonomy providers.Represent Dexmate at significant industry events — engage with the community at robotics and AI conferences (CoRL, ICLR, NVIDIA GTC, ICRA, NeurIPS, etc.) and targeted developer outreach.Negotiate and finalize agreements — lead comprehensive commercial negotiations, including NDAs, MOUs, licensing agreements, and partnership contracts in conjunction with legal teams.Foster relationships with key decision-makers — build connections with C-level executives and VPs at targeted organizations within the physical AI and robotics sectors.Provide market insights to product teams — identify developer requirements, competitive landscapes, and ecosystem gaps to inform our SDK and platform development roadmap.Expand the developer community — partner with DevRel to transition business development connections into active contributors via grant programs, early access collaborations, and co-marketing initiatives.QualificationsA minimum of 7 years in business development, strategic partnerships, or enterprise sales, specifically within the realms of robotics, deep tech, AI, or developer platforms.Proven success in independently managing complex negotiations and closing significant deals.

Join PayNearMe as a Client Services Manager and take the lead in enhancing client satisfaction and building lasting relationships. In this pivotal role, you will oversee client onboarding and ensure that our customers receive exceptional support.As a fully remote position, you will collaborate with a talented team to drive client engagement and optimize service offerings. If you are passionate about client success and have a proven track record in service management, we want to hear from you!

Join our dynamic team at itmanagementcorpdba101voice as a SLED Account Manager specializing in UCaaS and Critical Communications Sales. This is an exciting opportunity to engage with state and local government entities as well as educational institutions. You will be responsible for developing and executing strategic sales initiatives to drive revenue growth and enhance customer satisfaction.

Join Our TeamAs a vital member of the Arista Sales team, you will serve as a key liaison for our customers, championing their needs and collaborating with our technical resources to drive their business success. You will work closely with a talented group of Customer Engineers and engage with our Professional Services and Executive teams to deliver exceptional value for your clients. Our sales culture promotes teamwork and shared success, providing you with the support and collaboration of passionate sales professionals. This position typically reports to a Regional Sales Manager or Area VP of Sales.Your RoleWe are excited to announce an opening for an Associate Account Manager within our expanding Sales organization in the Bay Area. This role represents an excellent opportunity for individuals eager to embark on a career in sales.In this capacity, you will collaborate with the Sales Leadership team and Senior Account Managers to provide internal sales support, including the development of new sales pipelines, lead generation, marketing activities, and operational support for Field Account Managers in the region.Arista is particularly appealing to engineering-focused organizations, making strong technical acumen and experience in data center networking solutions highly advantageous.Key Responsibilities:Conduct lead generation calls with influential customer stakeholders and present Arista's value proposition to secure meetings for Field Account Managers.Generate new business opportunities for Arista's Software-Driven Data Center, Campus switching platforms, Cloud-based Wireless WIFI solutions, DANZ Fabric Monitoring, and Zero Trust security products.Drive attendance at marketing events.Assist in planning and coordinating quarterly field marketing events while tracking attendance metrics.Provide sales operations support for Field Account Managers, including assistance with sales quotes, order submissions, and billing inquiries.Participate in sales training and shadow Senior Account Managers to advance towards a Field Territory Account Manager role.Stay informed about technology partner solutions, competitive products, and market strategies.

Join us at the frontier of technology where we are revolutionizing the data storage landscape. At Pure Storage, you will lead with cutting-edge ideas, thrive in a dynamic environment, and collaborate with the most talented professionals in the industry.If you are eager to embrace transformative opportunities and make a significant impact, we invite you to be a part of our journey.ROLE OVERVIEWPure Storage is seeking a Senior Account Executive specializing in Global Systems Integrators (GSI) for Kyndryl and Accenture. This senior-level role in Business Development and Sales Leadership is based in the United States. The GSI segment plays a crucial role in Pure Storage's growth strategy, and this position will collaborate with our End User Account Teams to identify new business prospects and drive them to successful closure.KEY RESPONSIBILITIESOversee Pure Storage's North American partnership with Kyndryl and Accenture, focusing on strategic sales initiatives and execution in the field. Your success will be evaluated based on revenue generation, pipeline development, and partner engagement.Implement the account strategy developed by the Global Account Director to cultivate a robust pipeline and facilitate deal closures.Formulate strategies that leverage emerging trends and align with the go-to-market strategies of Kyndryl and Accenture to address customer challenges effectively.Draft comprehensive closure plans while managing field and account stakeholders and contributing to the overarching account strategy.Foster global, cross-functional relationships to ensure a cohesive technology and market execution approach.

Join Moveworks as a Senior Customer Success Manager, where you'll play a pivotal role in ensuring our clients achieve maximum value from our AI-driven solutions. You will lead strategic customer engagements, drive adoption, and cultivate long-lasting relationships that enhance customer satisfaction and loyalty.