Sales Operations Analyst at HackerRank | Santa Clara, CA

At HackerRank, we empower leading organizations such as NVIDIA, Amazon, and Microsoft to recruit and enhance the capabilities of the next generation of developers, focusing on skills rather than traditional qualifications. Our platform is a trusted resource for over 2,500 of the world's most innovative companies, helping them cultivate robust engineering teams prepared for future challenges.As we navigate a transformative era where human and AI collaboration is paramount, the criteria for identifying elite technical talent is evolving. We provide organizations with improved strategies for recognizing and nurturing next-generation skills.Our team is passionate about the impact of their work and meticulously attends to every detail to ensure our customers achieve remarkable success with the products they love. We operate with a sense of urgency and hold ourselves to the highest standards.As a Sales Operations Analyst, you will report to the Revenue Operations Team Lead and play an essential role in ensuring the seamless functioning of our go-to-market (GTM) engine. You will collaborate closely with sales, marketing, and revenue operations teams, executing established processes, maintaining system integrity, and providing insights that shape our sales strategies. This opportunity is ideal for an individual early in their revenue operations career who is eager to grow within a meaningful function.

At HackerRank, we empower companies like NVIDIA, Amazon, and Microsoft to recruit and enhance the skills of the next generation of developers based on their abilities rather than their backgrounds. Our platform is relied upon by over 2,500 of the world's most innovative organizations to create robust engineering teams prepared for future challenges.In an age where humans and AI collaborate seamlessly, the characteristics of strong technical talent are evolving. We provide companies with improved methods to recognize and cultivate the skills of tomorrow.Our team at HackerRank is passionate about the impact of our work, focusing on the details that drive success for our customers through products they truly appreciate. We operate with urgency, believing that exceptional outcomes stem from maintaining high standards.About the TeamAs a vital member of the Strategic Accounts Team in North America, you will engage with clients that include 20% of the Fortune 500, such as Amazon, Microsoft, Uber, Goldman Sachs, JPMorgan, Ford, and Disney. This is an exceptional opportunity to join a seasoned team backed by stable leadership and a history of extraordinary success.About the RoleWe seek a driven sales professional who can take full ownership of generating New Business opportunities with organizations headquartered in North America that have over 10,000 employees. If you excel in dynamic environments, enjoy the challenge of building a sales pipeline, and possess a strong proactive mindset, you will thrive in this role. Essential traits for success include Grit, Collaboration, Creativity, and Extreme Ownership.What You’ll DoDrive Outbound Motion: Identify, target, and engage clients who require HackerRank’s Developer Skills Platform solutions.Identify Opportunities: Collaborate with the Growth Team to pinpoint prospects and generate demand.Close Deals and Deliver Revenue: Act with urgency to propel business growth.Develop Strong Relationships: Engage with key decision-makers in Talent Acquisition, Engineering, HR, Learning & Development, and technical leadership across prospective clients.Be the Voice of the Customer: Offer insights to the product team to shape the product roadmap and enhancements.Collaborate Cross-Functionally: Work alongside sales, marketing, product, and customer success teams.

Join our dynamic team at HackerRank as a Machine Learning Engineer! In this pivotal role, you'll be responsible for designing and implementing machine learning models that enhance our platform's capabilities. Collaborate with cross-functional teams to leverage data-driven insights, improve user experiences, and contribute to innovative solutions in the tech industry.

At HackerRank, we empower companies like NVIDIA, Amazon, and Microsoft to discover and nurture the next generation of developers by focusing on skills over traditional backgrounds. Our platform is the preferred choice for over 2,500 innovative companies worldwide, dedicated to building robust engineering teams for the future.In an age where software development merges human expertise with AI capabilities, the criteria for assessing technical talent are evolving. We offer companies enhanced strategies to identify and cultivate the skills of tomorrow.The team at HackerRank is passionate about the impact of their contributions. We value meticulous attention to detail to ensure our customers achieve remarkable success with our beloved products. We prioritize urgency and believe that excellence is achieved through high standards.About the RoleAs a Technical Support Engineer, you will play a crucial role in assisting customers with HackerRank's products and platform. You will analyze and resolve intricate issues, collaborate closely with engineering and product teams, and empower customers to fully leverage the advantages of our technology. Your contributions will significantly enhance system reliability, alleviate user friction, and improve overall user experience.Key ResponsibilitiesTroubleshoot and resolve issues across the HackerRank platform, including web applications, APIs, ATS integrations, and developer tools.Work in tandem with engineering teams to replicate issues, determine root causes, and confirm solutions.Assist customers with SSO (SAML/OIDC) and SCIM integration setups, primarily with Okta and other identity providers.Demonstrate exceptional ownership and communication skills, confidently engaging with customers through support tickets and live Zoom sessions.Your Qualifications2+ years of experience in a technical support or product support role within a SaaS environment.Proficient in debugging full-stack web applications and effectively utilizing developer tools.Knowledgeable in SQL, REST APIs, and familiar with tools such as Postman, Insomnia, or cURL.Basic coding skills in Python or Ruby for automation or simple data validation tasks.Comfortable using IDEs like VS Code, IntelliJ, or PyCharm for testing and debugging.Preferred QualificationsExperience in HR technology, developer tools, or assessment platforms.Ability to create scripts and tools that streamline and standardize troubleshooting processes.Familiarity with AWS or GCP and observability tools such as New Relic.

HackerRank helps companies like NVIDIA, Amazon, and Microsoft build engineering teams based on skill. Over 2,500 organizations trust our platform to improve hiring and developer training. As AI and human collaboration reshape technical talent, we focus on practical ways for companies to identify and invest in tomorrow’s skills. Our team cares about the details that help customers succeed with products they enjoy. We move with urgency and hold ourselves to high standards. Role Overview The Web Experience Engineer joins the brand experience team, working to make every interaction with the HackerRank brand authentic and memorable. This team values craftsmanship and uses technology to strengthen our impact. We’re looking for a design engineer skilled in Framer who can help raise our standards and shape how our brand is experienced online. This position sits at the intersection of design and development. It involves close collaboration with product, marketing, and executive stakeholders to bring our vision to life through engaging, modern web experiences. The engineer will own the Framer site and its component system, working alongside designers and content creators to build polished, production-ready marketing pages with immersive, interactive elements. What You Will Do Own and maintain the component library, including custom coded components, balancing innovative motion and interaction with performance and scalability. Write and review custom code to ensure it is production-ready and secure. Manage the CMS database and handle integration of third-party tools when needed. Collaborate closely with designers and content creators, demonstrating strong aesthetic and creative skills. Optimize page performance for international users across devices and connection speeds, using graceful degradation where appropriate. Prototype new ideas quickly and work with Framer and Figma MCPs to move concepts from idea to live site efficiently. Location This is a hybrid role based in Santa Clara, CA.

Sales Development Representative About AnatomageEstablished in 2004, Anatomage stands at the forefront of healthcare technology, providing innovative 3D medical imaging software and hardware. Our products are pivotal in diagnosis, treatment planning, custom surgical devices, and anatomy education across both dental and medical sectors.Role OverviewAs a Sales Development Representative, you will play a crucial role in Anatomage's growth by identifying and nurturing leads and sales opportunities. With a surge in interested prospects, we are expanding our sales team to meet demand. Through a combination of our strategies and your creativity, you will focus on driving both inbound and outbound communications.The ideal candidate will have prior experience as a Sales Development Representative or in inside sales within a corporate environment. You should possess excellent verbal and written communication skills and thrive in a fast-paced setting. This is an exciting opportunity for individuals eager to explore cutting-edge 3D anatomy visualization.Note: LOCAL CANDIDATES PREFERRED; candidates must be able to work from our Santa Clara, CA office.

Join our vibrant team at Lush Fresh Handmade Cosmetics as a Casual Sales Ambassador! In this role, you will be the face of our brand, engaging with customers and sharing the story behind our ethically sourced products. Your passion for our mission will inspire customers to embrace the benefits of our handmade cosmetics, creating a memorable shopping experience.We are looking for enthusiastic individuals who thrive in a dynamic retail environment. As a Sales Ambassador, you will help cultivate a welcoming atmosphere, educate customers about our products, and contribute to our sales goals.

About Us Nuro is an innovative self-driving technology firm dedicated to making autonomy accessible to everyone. Established in 2016, we are pioneering the development of the world's most scalable driver by merging advanced AI with automotive-grade hardware. Our flagship technology, the Nuro Driver™, is licensed for a variety of applications, including robotaxis, commercial fleets, and personal vehicles. With years of proven technology through self-driving deployments, Nuro provides automakers and mobility platforms a pathway to commercial-scale autonomous vehicles, fostering a safer, more connected future. Position Overview We are seeking a detail-oriented Mission Operations Coordinator to join our dynamic team. In this role, you will be instrumental in scheduling, coordinating, and optimizing resource allocation across various operational missions and regions to achieve Nuro’s ambitious objectives. Utilizing your independent judgment, you will navigate the fast-paced nature of operations and drive continuous improvements. Your responsibilities will include translating operational plans into actionable schedules, supporting a team of drivers to reach both team and program targets, and effectively managing emergencies and troubleshooting incidents with poise. You will collaborate closely with cross-functional stakeholders to ensure our operations contribute meaningfully to the company's overall metrics. Key Responsibilities Scheduling & Coordination: Thorough understanding of Nuro’s fleet operations and team capacities across various regions. Oversee and coordinate fleet operations for a complete shift, including testing, manual data collection, and documentation of activities across multiple locations. Convert weekly plans into daily schedules, ensuring timely execution and capturing plan versus actual performance for insights on deviations. Ensure adherence to procedures and completion of checklists, escalating issues as necessary. Prepare and distribute daily shift reports and handoff notes. Provide customer support for commercial deliveries, liaising with merchants and customers while supporting on-road operations. Perform other duties as assigned by the manager. Troubleshooting & Emergency Management: Handle urgent situations with composure and implement strategies for continuous improvement.

Join our dynamic team at eproinc as a CCAR Business Analyst. In this role, you will leverage your analytical expertise to support our Comprehensive Capital Analysis and Review (CCAR) initiatives. Your insights will guide our strategic planning and ensure compliance with regulatory requirements.

Join our dynamic team at hmgroup as a Sales Associate, where you will play a vital role in driving customer engagement and enhancing sales performance. As a Sales Associate, you will be responsible for providing exceptional customer service, assisting clients in finding the right products, and contributing to the overall success of our sales goals. If you are passionate about sales and enjoy working in a fast-paced environment, we want to hear from you!

Join our dynamic team at hmgroup as a Sales Associate! In this role, you will have the opportunity to engage with customers, provide exceptional service, and drive sales in a fast-paced environment. Your passion for helping others and your enthusiasm for our products will be key to your success. If you are looking for an exciting opportunity to grow your career in retail, we want to hear from you!

Join the dynamic team at 360IT Professionals as a Business Analyst / Data Analyst. In this pivotal role, you will analyze data trends, provide actionable insights, and support decision-making processes that drive business success. Ideal candidates will possess strong analytical skills, a knack for problem-solving, and the ability to communicate findings effectively.

At HackerRank, we empower leading organizations like NVIDIA, Amazon, and Microsoft to discover and enhance the skills of the next generation of developers through our innovative platform. Trusted by over 2,500 of the world's most progressive companies, we help forge exceptional engineering teams prepared for the future.In a landscape where humans and AI collaborate seamlessly, the criteria for identifying strong technical talent is evolving rapidly. Our mission is to provide companies with advanced methods to recognize and cultivate next-generation skills.We take pride in the impact of our work at HackerRank, paying keen attention to detail to ensure our clients achieve remarkable success with products they genuinely enjoy. Our team operates with a sense of urgency and a commitment to high standards.About the RoleThis role encompasses both managerial and hands-on responsibilities, leading a team dedicated to assisting thousands of companies and millions of developers maximize the potential of HackerRank's technical assessment and interview platform. You will handle escalations, troubleshoot real customer challenges, and develop automated workflows to enhance team efficiency. Your direct involvement will provide you with the necessary context to lead with authority and strengthen your team.What You’ll DoLead and nurture a team of Technical Support Engineers across the Americas, assisting customers in integrating HackerRank into their technical hiring processes.Collaborate with Product, Engineering, and Go-To-Market teams to identify and resolve systemic issues, including ATS integrations, assessment configurations, and reliability gaps affecting hiring pipelines.Design and oversee support operations aimed at preventing recurring issues.Personally address complex L2/L3 cases and customer escalations, setting high technical and quality standards for the team.Identify opportunities for workflow automation and create solutions using low-code/no-code tools such as n8n, Zapier, or Make, or by querying LLM APIs for tailored solutions.Who You Are4+ years of experience in technical support leadership, including at least 2 years managing support or solutions engineering teams in a SaaS environment, preferably in HR tech, ATS, or developer tools.A player-coach who is equally adept at resolving complex customer issues and mentoring your team or presenting escalation trends to leadership.Hands-on and technically proficient, capable of debugging issues related to APIs, authentication, ATS integrations, webhooks, and production systems.Experienced in building automated workflows to optimize team performance.

At HackerRank, we empower leading organizations such as NVIDIA, Amazon, and Microsoft to recruit and enhance the skills of the next generation of developers based on their abilities rather than their backgrounds. Our platform is relied upon by over 2,500 of the most forward-thinking companies globally to create robust engineering teams prepared to tackle future challenges.As the landscape of software development evolves, where humans and AI collaborate seamlessly, the criteria for identifying exceptional technical talent have transformed. We provide innovative solutions for companies to recognize and invest in emerging skills.Our team at HackerRank is passionate about the significance of their contributions and meticulously attends to every detail, ensuring that our customers achieve remarkable success with products they genuinely love. We operate with a sense of urgency, upholding high standards to foster outstanding outcomes.About the RoleEvery day, millions of developers utilize HackerRank to showcase their skills. We are in search of a Senior Backend Software Development Engineer, capable of steering the technical trajectory of crucial backend systems and spearheading the delivery of high-impact, platform-wide initiatives. You will take charge of the architecture and progression of core backend services, mentor engineers across various teams, and serve as a pivotal technical decision-maker to ensure our platform remains fast, reliable, and scalable as we expand our global user base.

About the Role HackerRank is hiring a Backend Engineer II for its hybrid office in Santa Clara, CA. This role focuses on building and improving backend systems that support developers and coding experiences. The team values collaboration across engineering, product, and other groups to deliver features that scale and perform reliably. What You Will Do Work with cross-functional teams to design and implement backend features Develop and optimize scalable backend systems Apply backend technology expertise to support HackerRank’s mission of simplifying coding challenges for developers Location This position is hybrid, based in Santa Clara, CA.

Join our dynamic team at Alo Yoga as a Part-Time Operations Associate! In this role, you will support the daily operations of our vibrant retail environment, ensuring our customers receive exceptional service and products. Your contributions will directly impact our mission to inspire wellness in every community.

At HackerRank, we empower innovative companies like NVIDIA, Amazon, and Microsoft to hire and elevate the next generation of developers based on their skills rather than their backgrounds. Our platform is trusted by over 2,500 leading organizations to build robust engineering teams prepared for future challenges.In the evolving landscape where humans and AI collaborate, the criteria for identifying top technical talent are transforming. We provide companies with enhanced methods to recognize and invest in emerging skills.Our team at HackerRank is passionate about the impact of our work, focusing on the details that ensure our customers achieve remarkable success with products they love. We operate with urgency and uphold high standards to deliver exceptional outcomes.About the RoleWe are seeking a Forward Deployed Engineer (FDE) to collaborate directly with our clients, serving as the key technical representative in customer engagements, leading pilots, demonstrations, and facilitating successful product adoption. This position combines extensive customer interaction with technical execution.ResponsibilitiesLead customer-facing initiatives, including discovery sessions, pilots, and demonstrations, acting as the principal technical voice for prospective and existing clients.Engage directly with customers, engineers, recruiters, and business leaders to identify developer needs, listen empathetically, and devise actionable, goal-oriented solutions.Ensure customer projects remain on track through disciplined execution and proactive communication.Leverage appropriate tools, including AI where beneficial, to deliver quicker and more reliable outcomes that enhance the HackerRank customer experience.Collaborate with Product, Engineering, and Go-To-Market teams to amplify the customer voice.Who You AreYou are a customer-facing technical leader with a solid full-stack background, capable of configuring, debugging, and explaining web applications, integrations, and generating API scripts as needed (Ruby or Python).You confidently lead discussions with prospects and enterprise clients while gathering requirements, shaping technical strategies, and delivering impactful results.You are an effective communicator, able to engage deeply with engineers or simplify concepts for non-technical audiences.You are a strong operator who plans, executes, and follows through, keeping projects well-organized.You lead with empathy, enthusiasm, and a problem-solving mindset.

At HackerRank, we empower leading companies like NVIDIA, Amazon, and Microsoft to recruit and upskill the next generation of developers based on their skills, not their resumes. Trusted by over 2,500 of the world's most innovative companies, our platform is designed to build strong engineering teams equipped for the future.As we enter an era where humans and AI collaborate seamlessly, the criteria for exceptional technical talent is evolving. We provide companies with enhanced methods to recognize and nurture future-ready skills.Our team at HackerRank is passionate about the impact of our work, focusing on the finer details to ensure our customers achieve remarkable success with products they genuinely love. We operate with a sense of urgency, believing that exceptional results stem from high standards.About the RoleAs a Software Development Engineer in Test (SDET), you will be pivotal in defining and executing our quality strategy driven by automation across web, API, and AI-centric systems.You will collaborate closely with Engineering and Product teams to embed quality into every feature, enforcing it through robust automation and safeguarding it with rigorous release gates. This is a hands-on role with significant technical depth, ownership, and impact.What You’ll DoLead and standardize test automation practices across diverse teams and services.Design, develop, and maintain scalable automation frameworks utilizing Playwright and SerenityJS.Create automated test suites in JavaScript/TypeScript for web, API, and workflow validation.Develop and sustain REST API automation using Postman or similar tools.Integrate automation seamlessly into CI/CD pipelines with Jenkins and/or GitHub Actions.Implement mandatory quality gates, preventing releases based on automation or sanity test failures.Monitor automation executions, analyze failures, and drive root-cause analysis.Conduct code reviews for automation to ensure consistency, reusability, and maintainability.Collaborate during design and story elaboration to define acceptance criteria and risk coverage.Mentor QA and engineering teams on automation frameworks, tooling, and best practices.Contribute to automation metrics, reporting, and continuous improvement initiatives.Who You Are3+ years of experience in QA Automation or as an SDET.Strong hands-on experience with Playwright and SerenityJS (JavaScript/TypeScript).Proficient in JavaScript/TypeScript for developing reliable, maintainable, and scalable automation solutions.

At HackerRank, we empower companies such as NVIDIA, Amazon, and Microsoft to recruit and enhance the skills of the next generation of developers based on their abilities rather than their backgrounds. Our platform is trusted by over 2,500 of the world's most innovative organizations to construct robust engineering teams equipped for future challenges.In a time where software development is increasingly collaborative between humans and AI, the definition of exceptional technical talent is evolving. We provide businesses with superior methods to identify and nurture next-generation skills.Our team at HackerRank values the significant impact of our work and is committed to meticulous details, ensuring our clients enjoy unparalleled success with our products. We adhere to high standards and act with urgency to achieve remarkable outcomes.About the RoleWe are in search of an Enterprise Customer Account Manager who will cultivate relationships with our most strategic customers. You will guide them throughout their journey—from onboarding to expansion—fostering measurable business results and long-term success. This role combines strategic insight, execution, and deep relationship management: you will be the leader for your accounts, coordinating internal and customer teams, addressing challenges, and ensuring each client achieves significant results with HackerRank.What You’ll DoMaintain a comprehensive understanding of HackerRank's products and services, along with market trends and competitive dynamics.Manage your Book of Business (BoB), driving adoption, retention, and growth through strong partnerships and measurable results.Develop and implement account strategies that align customer goals with HackerRank’s mission, ensuring long-term value and growth.Build trusted relationships with executive sponsors and technical leaders, integrating HackerRank into their hiring and workforce strategies.Lead your accounts by coordinating internal and customer teams, removing obstacles, and expediting time-to-value.Conduct proactive engagement activities, including quarterly business reviews (QBRs), success check-ins, and executive assessments.Establish mutually beneficial commercial agreements that encourage long-term growth and customer satisfaction, balancing value realization with business development.Maintain precise forecasts, health metrics, and growth pipelines while ensuring seamless transitions and clear reporting.Who You ArePossess 5+ years of experience in SaaS enterprise account management, preferably in rapidly growing environments.

Join the dynamic team at HackerRank as a Machine Learning Engineer. In this pivotal role, you will design, implement, and optimize machine learning models that enhance our platform's capabilities. Collaborating with cross-functional teams, you'll leverage data-driven insights to tackle complex challenges and drive innovation in technical assessments.As a key player in our hybrid environment, you will have the opportunity to work closely with engineers and product managers, contributing to the development of cutting-edge solutions that empower developers worldwide.