About the job
We are seeking experienced Siebel CRM consultants who hold H1B visas and are ready to travel for this exciting opportunity.
Job Responsibilities:
- Oversee the technical design and development of the Quote To Cash (Q2C) process.
- Manage components including Opportunity, Quote, Product & Pricing, Order Management, Order Fulfillment, Assets, and Invoicing.
- Supervise the Contact Center operations.
- Handle Case/Incident Management effectively.
- Lead a globally distributed development team, ensuring high-quality builds are delivered on time and within budget.
- Develop and manage the build/test/release plan for the Q2C process.
- Provide accurate status updates to PMO and Executive Management while employing escalation processes to manage risks and resolutions.
- Collaborate with business systems analysts and engineering managers to deliver comprehensive end-to-end business processes and workflows (Q2C).
- Demonstrate experience in the MACD process and its components.
Understanding the starting points for the MACD process includes: M (Move), A (Add), C (Change), D (Disconnect), S (Suspend), R (Resume).
