Strategic Technical Account Manager at DigitalOcean | Seattle

Join DigitalOcean and elevate your career by working with a vibrant community of top talent dedicated to simplifying scalable cloud solutions. If you possess a growth mindset, think innovatively, and thrive in a fast-paced environment that disrupts the industry, you will find your place within our team. We are committed to winning together, learning, enjoyin…

Join DigitalOcean and elevate your career to new heights! Collaborate with a vibrant community of innovators dedicated to simplifying cloud computing. If you possess a growth mindset, aspire to think creatively, and thrive in a dynamic environment, you will feel right at home here. We prioritize collaboration, learning, and having fun while making a significant impact for dreamers and builders worldwide.We are looking for a technically adept Senior Product Manager to spearhead our Identity and Access Management (IAM) and Role-Based Access Control (RBAC) initiatives. This role is dedicated to crafting customer-focused identity and collaboration functionalities, moving beyond traditional enterprise IT systems. You will establish a security framework that allows customers to effectively manage users, teams, projects, and cloud resources at scale.As the IAM/RBAC Technical Product Manager, you will develop the strategic roadmap for DigitalOcean's identity platform, covering user onboarding, authentication (e.g., 2FA), and detailed role-based access controls. Simultaneously, you will envision machine identity solutions, allowing workloads and services to authenticate securely through modern, ephemeral credentials instead of static secrets.Your responsibilities include defining the vision for Customer Identity (CIAM) and secure collaboration while closely collaborating with engineering, design, security, sales, and customers to deliver robust, impactful solutions. You will monitor product performance, integrate customer feedback, and continually enhance the platform to meet the needs of growing, security-minded organizations.

Join DigitalOcean and elevate your career by contributing to a vibrant community of innovators dedicated to creating the most user-friendly and scalable cloud solutions. If you possess a growth mindset, think creatively, and thrive in a dynamic environment, this is the perfect place for you. We emphasize collaboration, learning, enjoyment, and making a significant impact in the lives of developers and creators globally.We seek individuals who are enthusiastic about developing products that resonate with millions of developers.Your role as a Senior Product Manager involves spearheading the vision, strategy, and execution for our DigitalOcean Kubernetes (DOKS) offering. You'll play a pivotal role in constructing and enhancing cloud-native platforms that facilitate developers in swiftly deploying and managing applications with ease, flexibility, and security. Collaborate with a team of high-energy Product Managers, Engineers, Designers, and Customer Success professionals to deliver a seamless, highly scalable platform that empowers our developer community.This is an exciting opportunity for a seasoned product leader with profound technical knowledge in cloud infrastructure and developer platforms, coupled with a customer-centric approach. By joining our team, you will be rewarded with a competitive salary, comprehensive benefits, a stimulating work environment, and the chance to be part of a rapidly expanding technology firm.

Join DigitalOcean and take your career to new heights. Collaborate with a vibrant community of exceptionally skilled professionals dedicated to creating the most user-friendly and scalable cloud solutions. If you possess a growth mindset, have the courage to think ambitiously, and thrive in a dynamic environment characterized by innovation, you’ll fit right in. We celebrate achievements together, while simultaneously learning, enjoying our work, and making a significant impact for the dreamers and builders of the world.Scope and Mission:Lead the design and operation of the Gradient AI platform, emphasizing a seamless and innovative agent development experience with top-notch scalability, performance, and predictability.Drive the architectural vision, ensuring technical excellence and innovation across backend systems and customer interactions.Main Responsibilities:Architect and BuildDesign and refine the architecture for our agent development experience, including code integration, evaluations, observability, tools, and cross-agent interactions.Initiate projects to create an architecture optimized for scalability, reliability, low latency, and cost efficiency.Oversee and enhance our benchmarking system to continuously improve our performance standards.Lead the rollout of new services, taking a hands-on approach to ensure timely delivery.Technical LeadershipDefine and uphold technical standards, coding practices, tools, and infrastructure guidelines across AI/ML engineering teams.Establish best practices for design, testing, deployments, instrumentation, and performance tuning.Mentor senior engineers, fostering a culture of architectural rigor and operational excellence within the team.Cross-functional CollaborationCollaborate with product managers, stakeholders, and business leaders to translate strategic objectives into scalable technical roadmaps.Guide customer-facing teams (e.g., consultants, support, sales engineers) to shape AI modernization initiatives through agents.Reliability, Performance & ScalingLead Operations Excellence for our Agent development platform, establishing scalable mechanisms and processes for the engineering organization.

Join the DigitalOcean team and elevate your career while working alongside a vibrant community of exceptional talent. At DigitalOcean, we are committed to creating the simplest, scalable cloud solutions. If you possess a growth mindset, thrive in a fast-paced environment, and are passionate about making a meaningful impact in the tech world, you are in the right place. We believe in achieving success together—learning, having fun, and making a significant difference for innovators and creators everywhere.We are actively seeking a Senior Engineer I who is enthusiastic about Kubernetes and eager to enhance our managed Kubernetes solution, DigitalOcean Kubernetes Service (DOKS).As a Senior Engineer I, you will be part of a dynamic team focused on transforming cloud computing and artificial intelligence. This position is within the DOKS team, responsible for overseeing DigitalOcean's managed Kubernetes offerings.What You’ll Do:Develop and enhance the DigitalOcean Managed Kubernetes product.Contribute to our expanding GPU offerings to support scalable inference workloads.Create back-end gRPC services in Go, deployed on Kubernetes.Design back-end services and produce engineering design documents.Elevate Operational Excellence standards.Independently lead projects from conception to completion.Navigate the intricacies of distributed systems and manage them in production.Translate design documents into actionable epics and user stories with estimates.Run experiments to optimize user experiences and boost DOKS adoption.Maintain and contribute to open-source projects while engaging with our developer community through meetings, blogs, and podcasts.Identify emerging tools, trends, and methodologies, demonstrating their integration into existing systems.Regularly communicate with key customers to gather feedback and understand their needs.Engage in meaningful discussions regarding architecture, implementation, design patterns, and processes, effectively conveying ideas to peers and mentees.Collaborate with teams across multiple time zones.What You’ll Bring to DigitalOcean:In-depth knowledge of Kubernetes internals and proficiency in Go.Experience in operating Kubernetes platforms at scale.Ability to drive complex projects from inception to successful completion.

Join DigitalOcean as a Senior Software Engineer I (Storage) and be a key player in developing innovative storage solutions that empower developers around the globe. You will work on cutting-edge technology, enhancing our cloud infrastructure while collaborating with a talented team dedicated to delivering exceptional results.

Xometry (NASDAQ: XMTR) is revolutionizing the manufacturing landscape by connecting innovative thinkers with the manufacturers capable of transforming their concepts into reality. Our digital marketplace equips manufacturers with essential resources to expand their operations while providing Fortune 1000 companies with seamless access to global manufacturing capabilities.We are on the lookout for driven Mechanical Engineers to join our team as Technical Account Managers (TAMs). In this role, you will become a vital part of our most significant accounts, serving as an integral extension of their engineering teams. This position uniquely combines customer interaction, technical knowledge, and operational implementation. While you will report to the Operations department, your collaboration with Sales will be crucial in driving growth and ensuring exceptional customer satisfaction.This is a remarkable opportunity to join a forward-thinking company at the leading edge of digital manufacturing. If you are a motivated Mechanical Engineer with a commitment to customer success and a desire to make a meaningful impact, we want to hear from you!

Join DigitalOcean and elevate your career with impactful work alongside a vibrant community of talented professionals dedicated to creating the most user-friendly and scalable cloud solutions. If you possess a growth-oriented mindset, enjoy thinking innovatively, and thrive in a dynamic environment of an industry pioneer, you will find your niche here. We believe in achieving success together while learning, enjoying ourselves, and making a significant impact for the innovators and creators across the globe.We seek a Senior Software Engineer who will take ownership of developing features and enhancements that simplify and democratize accelerated compute for all users. The AI/ML team is tasked with building a cutting-edge AI platform that supports both open-source and custom models across various modalities (including LLMs, images, audio, and video) utilizing a high-performance inference engine to ensure optimal performance for state-of-the-art models. We are a fast-paced team focused on advancing AI/ML workflows at DigitalOcean.

DigitalOcean is hiring a Senior Technical Account Manager in Seattle. This role acts as the main technical contact for key clients, helping them get the most from DigitalOcean’s cloud services. Role overview The Senior Technical Account Manager works closely with stakeholders at client organizations, providing guidance and technical solutions tailored to their needs. Building strong, long-term relationships is central to this position, with a focus on supporting customer success and satisfaction. What you will do Serve as the primary technical point of contact for major clients Engage with stakeholders to understand their goals and challenges Deliver solutions that help clients take full advantage of DigitalOcean’s cloud infrastructure Foster lasting relationships to support ongoing customer success Impact This position helps empower developers and businesses worldwide by making cloud infrastructure simple and reliable.

RecordPoint is a pioneering provider of data and information lifecycle management solutions, specifically tailored to empower highly-regulated organizations with a competitive advantage through enhanced data security, management, and compliance. We distinguish ourselves in the market with our innovative technology and a commitment to an innovation-first approach. Our esteemed clientele includes prestigious brands and government entities such as the City of New York, Westpac, NAB, APRA, Security Benefit, Cupertino Electric, ASIC, Transport for NSW, Ausgrid, PG&E, and Delaware Life. At RecordPoint, we pride ourselves not only on our services but also on our exceptional team. Composed of over 100 tech-savvy professionals, we cultivate a supportive, collaborative, and transparent atmosphere, all working together towards our unified objective of continuous improvement. Our employee benefits are extensive and include flexible work arrangements, generous parental leave, four weeks of annual leave, and Employee Share Options. However, the most significant advantage is undoubtedly the remarkable team you will join.

As a Senior Client Account Manager at reddit, you will play a pivotal role in driving success for our Global Strategic Accounts within the Enterprise Technology sector. You will leverage your expertise in client relations and account management to foster long-lasting partnerships, ensuring that our clients achieve their business objectives through our innovative solutions.Your responsibilities will include developing strategic account plans, identifying opportunities for growth, and collaborating with cross-functional teams to deliver exceptional service. You will serve as the primary point of contact for high-profile clients, addressing their needs and concerns with professionalism and expertise.

About BRINC:At BRINC, we are at the forefront of revolutionizing public safety through a groundbreaking ecosystem of life-saving technologies. Our journey began with the innovative development of drones and rugged throw phones, crafted to reach hazardous areas and facilitate communication to help de-escalate critical situations. Today, we have advanced to creating and deploying comprehensive 911 response networks, utilizing drones dispatched to emergency calls, providing real-time visual data that enhances safety and enables effective de-escalation. Our state-of-the-art solutions are trusted by over 600 public safety agencies nationwide, and we have successfully raised more than $150 million from esteemed investors including Index Ventures, Motorola Solutions, Sam Altman, and others. At BRINC, we are dedicated to attracting top-tier talent to join us in our mission of supporting first responders to save lives.About this Role:As a Senior Strategic Sourcing Manager, you will play a pivotal role in overseeing our sourcing and procurement strategies, managing supplier relationships across diverse regions. This position demands expertise in strategic sourcing, negotiation, and procurement processes to ensure optimal cost-effectiveness and quality. The ideal candidate will possess a robust background in global supply chain management, outstanding negotiation abilities, and the capacity to collaborate effectively with a variety of suppliers and stakeholders.Key Responsibilities:Strategic Sourcing:Collaborate with stakeholders across engineering, finance, manufacturing, and other departments to devise and implement global procurement strategies that align with organizational goals.Conduct thorough market research and analyze industry trends to identify risk mitigation opportunities while minimizing total acquisition costs.Cultivate and maintain robust supplier relationships. Monitor supplier performance, ensure compliance with contractual agreements, and resolve any quality-related issues.Lead strategic negotiations for term sheets, procurement agreements, statements of work, and more.Procurement Operations:Oversee the complete procurement process including requisition, order placement, and delivery tracking.Analyze procurement data to uncover cost-saving opportunities and enhance purchasing processes.Ensure all procurement activities comply with legal and regulatory standards.

Join Gameloft, a leading global game developer, as an Account Manager in Seattle. In this role, you will be responsible for managing client accounts, ensuring satisfaction, and driving growth through innovative strategies. Collaborate with cross-functional teams to deliver exceptional results and maintain strong relationships with key stakeholders.

Join our dynamic team at DigitalOcean as a Senior Full-Stack Engineer II, specializing in Artificial Intelligence and Machine Learning. In this role, you will leverage cutting-edge technologies to design, develop, and deploy robust applications that enhance our platform's capabilities. Collaborate with cross-functional teams to deliver innovative solutions that empower developers and businesses worldwide.

Join Otter Technologies, Inc. as a Technical Program Manager in Seattle, WA! In this pivotal role, you will lead cross-functional teams to deliver innovative solutions, streamline processes, and drive project success from inception through execution. Your technical expertise and strong leadership skills will help shape the future of our products, ensuring that we meet the needs of our users efficiently and effectively.

DigitalOcean is growing its Seattle team and seeking a Hardware Sustaining Engineer to help maintain and improve our large-scale data center hardware. This role supports the infrastructure that powers our cloud services, allowing customers to focus on what matters most. Role Overview This position reports to the Manager of Infra::Machines::Design. As part of the Sustaining Engineering team, the Hardware Sustaining Engineer helps ensure reliable operations for server hardware, cabling, and networking equipment. The work involves hands-on troubleshooting, process improvement, and close collaboration with other teams as we expand our data center capabilities and adopt new technologies. Main Responsibilities Work as a member of the Sustaining Engineering team within the Infra::Machines::Design organization. Support server hardware, cabling, and networking hardware throughout their operational lifecycle. Monitor the #machines channel and MACHINES JIRA project for issues, and drive them to resolution. Participate in a 24/7 on-call rotation with other team members. Serve as Tier 2 escalation for Datacenter Operations (DCOPS) and Cloud Operations (CloudOps) on hardware and firmware matters. Develop and maintain standards and practices for hardware operations at DigitalOcean. Collaborate with teams to resolve issues related to tooling, firmware packages, hardware components, and operational concerns. Assist with the development of tooling and runbooks to improve operational capabilities around hardware and firmware. Coordinate with Operations teams on monitoring thresholds, failure modes, and alerting strategies. Diagnose failure causes and implement preventive measures for future incidents. Identify and integrate industry best practices to enhance the quality of our cloud infrastructure. Location This position is based in Seattle.

At Walker Sands, we invite individuals from diverse backgrounds, including people of color, LGBTQIA+ individuals, veterans, parents, and those with disabilities, to apply. As an equal opportunity employer, we are dedicated to fostering diversity, equity, and inclusion within our team.We encourage you to share your pronouns in your application (for example: she/her/hers, he/him/his, they/them/theirs).If you require reasonable accommodations during the application or interview process, please let us know.Walker Sands is seeking a detail-oriented and strategic Account Manager to become a part of our expanding team. As a forward-thinking agency, we prioritize continuous learning and aim to create innovative and strategic marketing programs for our diverse client portfolio, which features notable Fortune 500 companies, emerging tech firms, professional services organizations, and business associations.In the role of Account Manager, you will act as the primary liaison between our clients and internal agency resources. Your personable and relationship-focused approach, coupled with exceptional written and verbal communication skills, will be key to your success. You will excel in a fast-paced, collaborative environment, where prioritization and organization are critical, and you will translate client needs into actionable priorities for our service teams.As an Account Manager, you will lead projects and initiatives at an operational level, collaborating closely with Account Directors and Account VPs. Your responsibilities will include overseeing program workflows, monitoring KPIs, managing budgets and account profitability, and providing administrative oversight for program scopes and contracts.This position requires a strong foundation in account management skills, supporting a wide array of account sizes and structures. You will assist in building our Client Services team and gain insights from industry experts to enhance your understanding of B2B marketing best practices and Walker Sands services. We are looking for an Account Manager who aspires to grow into a future agency leader, with a desire to advance their career towards strategic account leadership and deepen their knowledge of agency operations.

Join DigitalOcean and take your career to new heights. Collaborate with a community of brilliant minds dedicated to creating the most user-friendly scalable cloud solutions. If you possess a growth-oriented mindset, think creatively, and thrive in a dynamic environment of an industry leader, you will find your home here. We prioritize collaboration, learning, enjoyment, and making a significant impact for innovators worldwide.We are in search of a Senior Technical Product Manager II to spearhead the development and launch of DigitalOcean's Security Products with exceptional execution and effective customer communication. This pivotal role bridges security product strategy and engineering execution, transforming customer requirements and security objectives into well-defined tasks, clear specifications, and deliverable increments.You will work closely with engineering and UX teams to enhance backlog management, streamline delivery processes, oversee dependency management, and ensure readiness for releases across various Security Products workstreams while also improving how we communicate updates pertaining to Security Products and incidents. This involves crafting clear written narratives, developing launch materials, and designing reusable templates, checklists, and workflows that promote consistent, accurate, and timely communications during product launches and incident responses in collaboration with Corporate Communications, Product Marketing, and Developer Relations.You will report directly to the Head of Security Products, who is responsible for the overall portfolio strategy and the broader Security narrative.

As a Staff Technical Program Manager at DigitalOcean, you will play a crucial role in driving the strategic initiatives of our Cloud Capacity and Engineering Operations teams. Your leadership will help shape the future of our cloud infrastructure by ensuring that we meet the demands of our growing customer base. You will collaborate with cross-functional teams to define and execute projects that enhance our operational efficiency and capacity planning.

Join Prosidian Consulting as a PPM Account Manager in Seattle, where you will play a pivotal role in managing project portfolios while delivering exceptional client service. As an Account Manager, you will be responsible for overseeing project development and ensuring the successful execution of strategic initiatives. Collaborate with stakeholders to drive project success and foster strong relationships with clients.