About the job
At Sendbird, we merge omnichannel AI with world-class, validated communication APIs to empower businesses in creating AI agents that enable meaningful customer connections at scale.
Sendbird offers solutions with enterprise-level stability, security, and compliance. Over 4,000 leading global apps, including DoorDash, Match Group, Noom, and Yahoo Sports, trust Sendbird, facilitating over 7 billion conversations monthly through our platform.
To date, we have raised a total of $220 million in funding from top-tier Silicon Valley investors, including ICONIQ, SoftBank, Tiger Global, and Y Combinator, and we are the first global unicorn company in Korea with a valuation exceeding 1 trillion won. Our headquarters in San Mateo, California, along with R&D centers and offices in Seoul, APAC, New York, London, Singapore, India, and Canada, reflect our global reach.
Internship Opportunity: AI Agent Engineer
The AI Agent Engineering Intern will collaborate with engineering and product teams to build, integrate, and deploy intelligent agents. Throughout the internship, which lasts between 8 to 12 weeks, you will gain hands-on experience from prototyping to production using the latest web frameworks, LLM APIs, and tooling pipelines.
Key Responsibilities:
- Agent Prototyping and Development
- Develop micro-APIs for tasks such as hallucination detection and conversation resolution through prompt engineering.
- Test and validate the accuracy of AI agents using internal datasets and tools.
- Integrate backend APIs that support retrieval-augmented generation (RAG), knowledge bases, and custom toolchains.
- Prompt Engineering and Tooling
- Create, test, and fine-tune prompts for various use cases.
- Establish CI/CD pipelines for prompt versions and agent deployment.
- Integration and Deployment
- Embed agents into web, chat, and API-centric environments.
- Implement observability features like logging and dashboards to monitor real-time performance metrics.
- Collaboration and Documentation
- Facilitate close collaboration among team members, including senior engineers, product managers, and UX designers.
Ideal Candidate:
- Proficient in Python with experience in writing clean and maintainable code.
- Hands-on experience in backend development using server-side frameworks like Django, FastAPI, or Express.
- Excellent communication skills and experience in collaborative environments, especially in agile teams.
Preferred Qualifications:
- Experience with prompt engineering frameworks (e.g., LangChain).
- Understanding of cloud platforms (AWS Lambda, Vercel, GCP Cloud Functions).
- Experience in AI product-related UX design or product management.
- Familiarity with Django or similar Python web frameworks.
What You Will Gain:
- Deep insights into cutting-edge agent-based AI development and system deployment.
- Cross-functional collaboration with engineering, product, and design experts.
- Mentoring from senior AI engineers, with opportunities for full-time transition.
- Experience with real customer use cases, performance tuning, and production-grade tool utilization.
Flexible Work Policy
Sendbird supports flexible working schedules. Given the importance of collaboration and teamwork, all team members work together in the office at least three days a week. Some roles may require more frequent office attendance, so please discuss specific requirements with your manager.

