Client Services Associate at TransPerfect | Seoul

Summary: The Client Services Associate plays a pivotal role as the primary point of contact for our valued clients, ensuring their needs are met and managing the seamless execution of language projects at our Seoul office.Key Responsibilities:Actively respond to client inquiries and requests for new project initiatives through our centralized technology platform.Work collaboratively with diverse production team members to evaluate project scope and generate cost and timeline estimates for translation assignments.Initiate all project-related tasks by providing comprehensive budgets, schedules, and instructions to the project team while foreseeing potential obstacles to ensure successful project completion.Address and resolve any challenges with clients prior to project submission to the production team.Proactively set the production team up for success by initiating project specifics as needed.Engage in learning about clients’ industries, business needs, and cultures to enhance service delivery and educate the project team.Monitor project progress, ensuring strict adherence to deadlines and budgets, ultimately delivering high-quality outputs.Serve as the central liaison between external clients and internal production staff.Establish and manage client expectations effectively.Ensure compliance with internal regulations and ISO standards throughout project processes.Potentially troubleshoot challenging projects as required.Comprehend and adhere to individual project instructions and communicate effectively with the production team.

As a vital member of the TransPerfect team, the Project Coordinator plays a crucial role in managing the lifecycle of language and translation projects. This position is responsible for overseeing projects from inception to completion, ensuring they are executed efficiently and effectively. The Project Coordinator serves as the primary point of accountability, guiding projects to successful outcomes while maintaining clear communication with all stakeholders.Individuals in this role typically pursue either a Project Management career path, aspiring to advance to positions such as Executive or Senior Project Manager, or a Management-oriented career path, aiming for roles like Team Lead or Department Manager.Key Responsibilities:Manage the entire lifecycle of assigned language and translation projects.Handle multiple projects and prioritize tasks in a fast-paced environment.Understand and comply with specific project instructions.Collaborate with sales personnel to clarify project details and requirements.Build and maintain strong relationships with global contract translators and proofreaders.Coordinate with quality assurance teams to ensure translations meet all specifications and quality standards.Proactively communicate any project issues or additional information to sales staff.

Are you ready to join the global leader in language services and technology? Do you have a passion for assisting international brands in discovering and implementing solutions that enhance their ability to communicate, operate, and sell their products and services with efficiency? If you thrive in a fast-paced, integrity-driven, entrepreneurial, and innovative environment, we would love to hear from you!TransPerfect was established with the mission to empower businesses to navigate the complexities of the global marketplace. Today, we stand as an industry leader, assisting clients in globalizing their operations across a wide range of services including translation, subtitling, dubbing, multicultural marketing, website globalization, legal support, and comprehensive technology solutions.So, what do we seek in you? We value individuals who are eager to dive in and contribute! We provide a rapid path for career advancement and personal growth, alongside comprehensive training in our services, technology solutions, and workflows. Therefore, we are looking for candidates with exceptional communication and relationship-building skills, the ability to maintain composure under pressure, and a strong sense of ownership for their roles, ensuring the success of our clients.TransPerfect is in search of experienced sales professionals to expand our MediaNEXT engagement model. This role will focus on the localization efforts related to video content, including subtitles, voiceovers, and graphic work, leveraging our proprietary technology tools.As the Director of Business Development, you will be responsible for identifying and engaging with potential clients while managing relationships throughout the entire lifecycle of client campaigns. A minimum of 5 years of experience in a similar role is required, ideally with a background in video localization.Key Responsibilities:Identify and secure new clients through referrals, cold calling, networking, and participation in trade shows and regional organizations.Develop a robust sales pipeline and oversee each phase of the sales process.Foster and maintain long-term relationships with clients by delivering exceptional service and demonstrating knowledge of their respective industries.Create and execute a sales strategy aimed at achieving revenue targets.

OVERVIEWThe Client Service team is integral to Guidepoint’s continued success. We are dedicated to effectively providing our clients worldwide with the services they need. Our role is to comprehend each client's specific business inquiries and assist them in obtaining vital insights to stay informed and make informed decisions. As a Client Service Associate, you will focus on establishing meaningful connections between our clients and Advisors across various industries. This involves researching industries pertinent to client projects and recruiting top-tier subject matter experts into our network to ensure optimal matches. By mastering these essential skills in recruitment and client-advisor connections, you will have the opportunity to advance into more complex roles involving project and client relationship management, such as Research Manager and Project Manager. Join us to deliver unparalleled service and empower our clients to make critical business decisions in today’s dynamic economy.This is a full-time position based in Seoul.

About the RoleJoin the vibrant team at TransPerfect, where we are seeking a motivated and detail-oriented Helpdesk Support Specialist to enhance our operations in Seoul. This role is perfect for a seasoned IT professional with a minimum of 3 years of technical support experience who thrives in a dynamic, global enterprise setting. The ideal candidate will provide hands-on technical assistance, ensure seamless IT operations, and work collaboratively with international IT teams to deliver exceptional service.About YouYou are a proactive, customer-centric professional who takes pride in delivering top-notch IT support. You enjoy troubleshooting, embracing new technologies, and collaborating with colleagues across various global offices.You are:A creative thinker – curious, resourceful, and eager to find innovative solutions.A hard worker – reliable, organized, and committed to excellence.An innovator – open to improvement and new ideas for smarter processes.Key ResponsibilitiesProvide outstanding IT service and support to TransPerfect employees in the Seoul office and other global sites.Install, configure, and maintain Windows and macOS systems, including hardware, software, and peripheral devices (printers, scanners, USB devices, etc.).Respond swiftly to daily support requests, ensuring prompt and effective problem resolution.Diagnose, analyze, and resolve desktop hardware and software issues for a diverse user base.Maintain comprehensive documentation and an accurate inventory of computing equipment and peripherals.Escalate complex technical issues to senior IT staff or management when necessary.Build, image, and deploy new desktops and laptops in accordance with company standards.

Position Overview: We are seeking a dynamic and results-driven Business Development Director specializing in AI Solutions to cultivate new business relationships and serve as a strategic partner within our AI Solutions group, DataForce. DataForce is a rapidly expanding service that provides high-quality data for Human-Machine Interaction to some of the most esteemed technology firms globally. Our team is dedicated to gathering, enriching, and processing training data across various AI domains.As part of the TransPerfect family, the world’s largest provider of language and technology solutions for global businesses with a presence in over 100 cities worldwide, this role offers a unique opportunity to thrive in a vibrant team environment.Key Responsibilities:Identify and research potential clients within target markets, addressing their business and technical needs.Qualify and quantify business opportunities.Drive opportunities from lead generation to successful closure.Ensure client success and satisfaction throughout the partnership.Draft and execute comprehensive business plans.Gain a deep understanding of client business and technical requirements.Become a subject matter expert on our offerings, processes, and industry developments.Utilize TransPerfect’s CRM system to track business opportunities.Coordinate production and technology teams across diverse time zones and cultures.Generate and manage profitable business deals with high-value clients.Monitor and manage KPIs, providing regular status reports and executive updates on account progress and health.Participate in tradeshows and support marketing initiatives through case studies and social media contributions.Offer accurate weekly forecasts and daily updates on projects.Assist in constructing budgets and ensuring adherence; manage the financial health of assigned client engagements.Communicate effectively with stakeholders regarding owned accounts.Support training and adoption of technologies and services for internal and client teams.

Summary: The Client Services Associate role entails providing essential support as the primary point of contact for our valued clients. This position is crucial for managing and coordinating the successful execution of all language projects at our Seoul office.Key Responsibilities:Address client inquiries regarding new project initiatives through our centralized technology platform.Work collaboratively with production team members to evaluate project scope and generate accurate cost and timeline estimates for translation requests.Kick-start all project-related tasks by delivering comprehensive budgets, schedules, and detailed instructions to the project team while anticipating potential challenges.Ensure any issues are promptly addressed and resolved with the client prior to submission to the production team.Where relevant, initiate specific project details to set the production team up for success.Proactively learn about clients' industries, business needs, and corporate cultures to inform the project team and enhance service delivery.Monitor and communicate project progress, ensuring adherence to deadlines and budgets to deliver high-quality outcomes.Act as the main point of contact and liaison between external clients and internal production staff.Establish and manage client expectations effectively.Adhere to internal regulations and processes in accordance with ISO standards.Potentially troubleshoot challenging projects.Understand and comply with individual project instructions while effectively communicating them to the production team.

Join an industry leader in language services and technology! Are you passionate about enabling global brands to communicate seamlessly and effectively? Do you thrive in a dynamic, integrity-driven, and fast-paced environment? If so, we want to connect with you!TransPerfect, established to assist businesses in navigating the global marketplace, has grown into a premier provider of comprehensive language and business support services. Our offerings include translation, dubbing, subtitling, multicultural marketing, website globalization, legal support, and innovative technology solutions.We are seeking dedicated individuals who are ready to take initiative and contribute to our mission. We provide a robust platform for career growth and personal development, complete with thorough training in our services, technology solutions, and workflows. Ideal candidates will possess strong communication skills, an ability to build lasting relationships, and a focus on client success.In this role, the Director of Business Development will spearhead our MediaNEXT engagement model, specializing in video localization, including subtitling, voiceover, and graphic work, along with our proprietary technology tools.Key Responsibilities:Identify and secure new clients through referrals, cold calling, networking, and participation in industry events.Develop and manage a robust sales pipeline, overseeing all stages of the sales process.Build and maintain long-term client relationships through exceptional service and industry expertise.Create and execute sales plans aligned with company goals.

Guidepoint’s Seoul office welcomes applications for the Client Service Internship. This program offers practical experience in a start-up atmosphere, exposing interns to a variety of projects across multiple industry sectors. Interns who demonstrate strong performance may be considered for a full-time role after the internship ends. Key Responsibilities Support Project Managers by working with global advisors on strategic research for clients based in Korea and abroad. Assist with ongoing projects and daily tasks alongside Project Managers. Arrange and coordinate consultations between clients and carefully selected industry experts. Help identify and recruit top industry experts for Guidepoint’s network, assessing their fit for specific assignments. Conduct research to spot industry trends and explore new outreach strategies as needed. Foster a collaborative team environment and develop strong working relationships with colleagues. Requirements Currently pursuing or recently completed a Bachelor’s or Master’s degree with a solid academic record. Strong time management skills and the ability to manage several priorities under tight deadlines. Availability for a full-time internship, with a minimum of three fixed days per week. Fluency in both Korean and English; knowledge of Mandarin or Japanese is an advantage. Demonstrated curiosity and eagerness to learn. Proactive, creative, and resourceful approach to tasks. High sense of responsibility and integrity. Excellent written and verbal communication abilities. Comfort working toward goals in an entrepreneurial setting. Benefits Competitive pay. Work in a relaxed, ambitious, and multicultural office. Central location in Seoul.

Join Our TeamTransPerfect, a leader in global communications, is on the lookout for a dynamic and detail-oriented Helpdesk Support Specialist to become part of our vibrant Seoul office. This role is perfectly suited for an IT professional who has a minimum of 3 years of technical support experience and thrives in a fast-paced, international corporate environment. The successful applicant will deliver hands-on technical support, ensure seamless IT operations on a daily basis, and work collaboratively with global IT teams to provide exceptional service.Your ProfileYou are a proactive, client-oriented expert who takes pride in delivering top-notch IT assistance. You love troubleshooting, are excited to learn about new technologies, and enjoy collaborating with colleagues from various global offices.Key Attributes:A creative thinker – inquisitive, resourceful, and eager to explore effective solutions.A hard worker – dependable, organized, and committed to excellence.An innovator – receptive to improvements, new concepts, and efficient working methods.Main ResponsibilitiesDeliver outstanding IT support to TransPerfect employees in the Seoul office and other global locations.Install, configure, and maintain Windows and macOS systems, including hardware, software, and peripheral devices (printers, scanners, USB devices, etc.).Respond swiftly to daily support requests, ensuring prompt and effective resolution of issues.Diagnose, assess, and resolve desktop hardware and software problems for a diverse user base.Maintain comprehensive documentation and an accurate inventory of computing equipment and peripherals.Escalate complex technical issues to senior IT personnel or management when necessary.Build, image, and deploy new desktops and laptops in accordance with company standards.

Role Overview Guidepoint’s Client Service team is central to delivering high-quality service for clients worldwide. The team works to understand each client’s unique business challenges and provides insights that support informed decision-making. As a Client Service Project Manager in Seoul, contribute to helping clients navigate important business decisions while developing project leadership and relationship management skills. This position is hybrid, based in Seoul. What You Will Do Serve as the main contact for daily client relationships and service delivery. Lead a team of Associates handling client requests on research, industry trends, market opportunities, and emerging technologies. Train Associates on Advisor sourcing, recruiting, and screening best practices to ensure strong project matches for clients. Work with Business Development to help clients get the most from Guidepoint’s services. Collaborate with other Project Managers to share industry insights for projects and workshops. Qualifications Bachelor’s degree required. Fluent in both Korean and English. Minimum 2 years of experience in client or account management. Background in project management and/or team leadership. Experience in market research, agency, or consulting is preferred. Strong written and verbal communication skills. Excellent organizational and time management skills. Ability to work independently and as part of a team. Comfortable adapting in a fast-paced, entrepreneurial environment. Benefits Hybrid work schedule with 2 days per week working from home. Competitive salary package. Generous annual leave policy.

Join TransPerfect as an Account Manager in our vibrant Seoul office!As an Account Manager specializing in Business Development & Account Management, you will play a pivotal role in driving new business initiatives within the Life Sciences sector while also providing exceptional support to our existing clients. Your ability to communicate effectively, coupled with your organizational skills and enthusiasm for sales, will be instrumental in your success. You will take charge of your client relationships, showcasing your passion for identifying and pursuing new business opportunities.Key Learning Opportunities:Build and nurture robust relationships with clients, sales personnel, and production teams globally.Respond to client inquiries regarding new project initiatives, collaborating closely with production and sales teams to define project scopes and provide cost estimates.Analyze the competitive landscape, create project proposals, and negotiate budgets and timelines with clients.Oversee project progress, ensuring adherence to deadlines and budgets, while delivering high-quality outputs.Proactively learn about clients' industries, business needs, and corporate cultures to educate your project team, uncover new business opportunities, and deliver superior service.Enhance existing client relationships and drive new business growth, collaborating with senior leadership to expand our service offerings.Utilize creative problem-solving skills to refine and improve our new business development strategies.Regularly follow up with clients to ensure satisfaction with service delivery, quality, and overall customer experience.

Are you an analytical thinker with a knack for quick learning? Do you thrive in a dynamic, entrepreneurial environment? If so, we want to hear from you!About Us:Atheneum is a premier global insights platform, catering to a diverse clientele that includes prominent strategy consulting firms, prestigious investment houses, and well-known multinational corporations. Our goal is to deliver rapid insights that empower our clients' decision-making processes. Leveraging our advanced AI capabilities, we facilitate swift connections between our clients and top-tier professionals and industry leaders from around the world.With over 500 professionals across 13 offices worldwide, including regions such as the US, South America, Europe, the Middle East, and Asia, Atheneum is on an exciting growth trajectory.Your Role:As an Associate, you will play a crucial role in researching, engaging, and linking industry experts with our clients. Your responsibilities will include understanding client needs, identifying knowledge gaps, and sourcing the most suitable industry experts. This fast-paced role requires effective communication, recruiting skills, negotiation, and sales abilities, along with the capacity to juggle multiple projects simultaneously.Familiarize yourself with client projects to evaluate their scope and requirements.Utilize your insights to actively recruit relevant experts via phone and email.Promote Atheneum and the benefits of participating in expert networks.Coordinate expert interviews for clients.Collaborate with your team to meet project deadlines and exceed client expectations.

Join our dynamic team at Third Bridge as an Associate in Client Services, where you'll leverage your Korean language skills to provide exceptional support to our clients. This role is perfect for individuals who are passionate about client relations and eager to contribute to a fast-paced environment. You will play a crucial role in ensuring our clients receive the highest level of service and support.

Location: Seoul (Hybrid/full time) About the Team Gerson Lehrman Group (GLG) is looking for a dynamic Associate to join our Corporate Team in Seoul. In this pivotal role, you will assist in managing research inquiries from our corporate clients located throughout South Korea. The Associate in the Corporate team is integral to driving GLG’s core business processes. You will fulfill timely client research requests, identify, and propose various research methodologies that align with client needs, and facilitate connections between GLG clients and our Network Members. As an Associate, you will undergo a thorough training program, receive ongoing coaching, and develop essential business and leadership skills that will empower your growth in current and future roles. Key Associate Responsibilities Include: Collaborating with team members on diverse client projects and engaging with Network Members. Recruiting new experts to join GLG’s insight network through strategic lead generation and outreach via phone, email, and other channels. Enhancing your understanding of client strategies and industry sectors to identify and assess the best experts for client projects. Coordinating and confirming key calls and meetings between GLG clients and Network Members, including scheduling for new recruits. Proactively engaging with GLG’s Network Members to comprehend their expertise and evaluate their fit for client projects. Working closely with senior team members to expand project scopes and refine recruiting strategies to ensure successful client outcomes. Learning and adhering to our compliance policies and procedures to maintain the integrity of client engagements. As an Associate, You Will Learn To: Thrive in a fast-paced, phone-based environment that requires meticulous attention to detail and effective prioritization of multiple workflows. Recruit and evaluate relevant experts for the GLG Network, honing your skills in lead generation, outreach, screening, and pitching. Develop strong, transferable business skills, including communication, time management, negotiation, problem-solving, project management, and meeting monthly/quarterly targets. Collaborate with colleagues across both regional and global teams to contribute to the success of GLG's initiatives.

About Our ClientOur client unites ambitious professionals from around the globe, collaborating with leading investment funds, strategy consultancies, and Fortune 500 companies. They empower their clients by connecting them with niche experts worldwide, enhancing decision-making and driving progress.Since its inception in 2008, our client has experienced extraordinary growth. With a team of over 1500 professionals across nine cities globally, they have established themselves as a market leader and one of the fastest-growing firms in the industry. Their commitment to excellence ensures that they recruit only the brightest graduates to elevate their business.Why Join Our Client?You thrive in a fast-paced, results-driven environment.You excel under pressure and enjoy working with tight deadlines.You are resilient and ready to actively contribute to the team's success.You aim to leverage your multilingual abilities and collaborate with a diverse group of talented individuals.You seek to develop strong business acumen across various industries. A Typical Day as a Client Service AssociateIn this role, you will serve as the vital connection between clients and the expert insights they require.Your day will involve managing multiple projects for investors, strategists, and dealmakers from top-tier organizations seeking expert knowledge to guide their decisions. This communications-intensive role will require you to multitask effectively across various workstreams.Your key responsibilities include:Recruiting Experts: Engaging with experts who are uniquely suited to your clients’ projects, often under tight deadlines.Understanding the Project Context: Gaining insights into the market and the regulatory landscape affecting your clients and experts.Project Ownership: Managing all facets of your projects, from initiating client-expert communications to scheduling calls for seamless collaboration. Success for Associates Includes:An introduction to the business world without being confined to a single industry.Development of transferable skills in commercial and client management, including professional communication, negotiation, and project management.A clear advancement path towards a managerial position within 24-30 months.

Join Third Bridge as an Associate in our Client Services team, where you'll leverage your proficiency in both Japanese and Korean to deliver exceptional support to our clients. As a vital part of our operations in Seoul, you will engage with clients and help them navigate our services effectively, ensuring a seamless experience.

Join The Nielsen Company as a Client Partner, where you will play a crucial role in building strong relationships with our clients and driving strategic initiatives. In this position, you will collaborate with cross-functional teams to deliver insights and innovative solutions that enhance our clients' business performance.Your ability to understand client needs and translate them into actionable strategies will be key to your success. You will engage with stakeholders at all levels, ensuring that we meet and exceed client expectations.

Join the Digital Revolution with Aleph! At Aleph, we are not merely participants in the digital advertising realm; we are trailblazers defining its future. As representatives of prestigious platforms including TikTok, Amazon, Google, and nearly 55 others, we operate in over 130 markets worldwide.Our mission is to empower advertisers and brands to fully harness the advertising capabilities of these platforms. Through nurturing enduring partnerships, we create boundless opportunities for effective advertising at both local and global scales.With a global presence, Aleph invites you to be part of a rapidly growing, innovative team where your contributions have a direct impact. If you are ambitious, forward-thinking, and eager to excel in a dynamic international environment, Aleph is your ideal career destination.As a Client Partner, you will play a crucial role in driving Spotify’s advertising growth in Korea, assisting advertisers and agencies in leveraging our platform for effective audience engagement. Your strategic insights coupled with hands-on execution will be pivotal in achieving results while fostering long-term client relationships.

*This is a full-time position* Onboarding Date: May 2026, July 6 2026 Are you eager to launch your career in a dynamic commercial role where you can make a significant impact from day one? If so, our Associate Program at AlphaSights is the perfect opportunity for you. About AlphaSights: At AlphaSights, we unite some of the brightest minds from various backgrounds to partner with leading investment funds, strategy consultancies, and Fortune 500 companies. Our mission is to empower clients by providing access to expert insights that enhance their decision-making and foster progress, connecting them with niche experts worldwide. Since our inception in 2008, we have experienced remarkable growth. With over 2,000 professionals across nine global locations, we have established ourselves as a market leader and one of the fastest-growing companies in the world. Our unwavering commitment to excellence drives us to hire only the most talented graduates to help us achieve our ambitious goals. Join us if you: Thrive in a fast-paced, results-oriented setting, and excel under pressure while meeting tight deadlines. Possess grit and resilience, ready to take initiative and drive results. Want to leverage your multilingual abilities while collaborating with a diverse and driven team. Aspire to build robust business acumen and gain exposure across various industries. A Day in the Life of an Associate: As an Associate in the Client Service team, you will serve as the vital link between our clients and the expert knowledge they require. Your work will involve managing multiple projects from investors, strategists, and dealmakers at prestigious organizations seeking expert insights to guide their decisions. This is a communication-intensive frontline role that requires adept multitasking across various workstreams. Your key responsibilities will include: Recruiting Experts: Engaging with experts who are ideally suited to your clients' projects, often under tight timelines. Understanding Project Context: Gaining insight into the project and market landscape, as well as the regulatory environment relevant to your clients and experts. Ownership: Taking charge of every aspect of your projects to ensure successful outcomes.