[Coupang] Internal Communications Specialist

Coupang is a leading e-commerce company based in Seoul, South Korea. The team works to simplify shopping, dining, and daily routines for customers, aiming to make everyday life easier and more convenient. With its roots as a startup and the scale of a public company, Coupang encourages employees to think creatively and act on new ideas. This mindset supports both personal development and rapid business growth. Employees at Coupang tackle customer challenges head-on, question established practices, and look for new ways to improve. The company values those who want to contribute in a tech-driven, collaborative setting.

Coupang is looking for a Senior Internal Communications Specialist based in Seoul. This position focuses on strengthening employee engagement and supporting a positive company culture. Role overview The Senior Internal Communications Specialist will create and implement communication strategies to share Coupang’s values, mission, and important updates with employees. The goal is to keep teams informed and connected to the company’s vision. Key responsibilities Develop internal communication plans that reach all levels of the organization Deliver clear and consistent messaging about company news, initiatives, and goals Help close communication gaps between teams and leadership Support efforts to build a strong, unified company culture Impact This role ensures employees remain informed, motivated, and aligned with Coupang’s direction and values.

Coupang Logistics Services (CLS), a subsidiary of Coupang, delivers a full range of logistics solutions across South Korea. CLS manages parcel delivery, freight transportation, cargo forwarding, warehousing, and cargo classification. As a designated parcel transport operator by the Ministry of Land, Infrastructure and Transport, CLS supports Coupang’s Rocket Delivery with specialized staff and a nationwide network. The Payroll Specialist joins the CLS Payroll Team, focusing on integrated payroll services for employees. This includes calculating salaries and severance, managing social insurance, handling year-end tax adjustments, and preparing withholding tax reports. The team regularly updates payroll systems to reflect changes in labor laws and tax regulations, while working to implement employee-friendly features. What you will do Oversee payroll operations for temporary staff at delivery camps. Maintain and share updates to payroll regulations. Enhance internal payroll processes and ensure regulatory compliance. Handle labor cost settlements. Requirements Experience managing payroll processes. Advanced Excel skills, including complex functions. Understanding of labor laws and tax regulations. Preferred qualifications Background in payroll management using attendance data. Experience processing payroll for teams larger than 200 employees. Application process Application review, followed by a phone interview, then an in-person or video interview, and final selection. Process steps may vary by position and could change based on scheduling or other circumstances. Applicants will receive updates and results via the email address provided in their application. Additional information The posting may close early if the recruitment process is completed. Providing false information may lead to disqualification. Candidates eligible for job protection (such as veterans or persons with disabilities) may receive preference in hiring, as required by law. The final position and responsibilities will be determined based on the candidate’s experience and qualifications.

About Coupang Coupang is a leading e-commerce company in South Korea, recognized for transforming how people shop and dine. The company has earned strong consumer trust and holds a distinct place in the domestic market. As a publicly traded business, Coupang combines global reach with the agility and drive of a startup. Employees at Coupang are encouraged to think entrepreneurially and take initiative. The team regularly introduces new services and expands into fresh business areas, always aiming to deliver experiences customers value. This approach keeps Coupang at the forefront of the e-commerce industry in Korea.

About UsCoupang exists to create customer delight. We aim to ensure that our customers think, 'How did I live without Coupang?' This realization signifies our mission's fulfillment. Through unwavering commitment to making shopping, dining, and everyday life convenient, Coupang spearheads innovation across the multi-billion dollar e-commerce industry. Recognized as one of the fastest-growing e-commerce companies, Coupang has established a unique position in the domestic market, earning the trust of our customers.We take pride in being a globally listed company rooted in a startup culture. This maintains the agility we had at our inception, allowing us to consistently launch new services and expand our business. Every employee at Coupang is granted the opportunity to embrace entrepreneurship and drive new innovations and initiatives. The boldness to dive into work without hesitation is the essence of how we operate at Coupang. Here, you will witness the growth of yourself, your peers, your team, and the entire company every day.All Coupang employees are genuinely committed to our mission of shaping the future of commerce. We are dedicated to solving customer problems and breaking through traditional norms to exceed feasible limits. If you seek an amazing work experience in a hyper-connected world with high availability and cutting-edge technology, join Coupang today.About Coupang EatsCoupang Eats is Coupang's food delivery service and is rapidly growing as a delivery service in South Korea. Since its remarkable entry into the domestic delivery market in 2019, Coupang Eats has once again astonished the world with its 'Unlimited Free Delivery' initiative in 2024. This reflects our relentless efforts to provide the best delivery experience for our customers.The innovations we have introduced so far are just the beginning. We will continue to challenge ourselves toward a better future where everyone can enjoy better meals. Coupang Eats offers opportunities to enhance the capabilities of its members. If you want to grow the business alongside experts in various fields, join Coupang Eats now.Job DescriptionThis position is responsible for planning and executing key programs to accelerate brand sales and growth within the Coupang Eats organization. The Sr. Program Manager goes beyond mere operations, leveraging data-driven insights to enhance sales productivity and lead improvements in brand partner performance through strategic decision-making. The role involves designing actionable strategies that operate effectively in sales environments and structuring them into scalable systems, processes, and dashboards.

Coupang Eats, part of Coupang Corp., is known for reshaping food delivery in South Korea since its 2019 debut. Based in Seoul, the team recently launched 'Unlimited Free Delivery' in 2024, aiming to make meal delivery more accessible and convenient for everyone. Coupang Corp. is a major e-commerce company with a strong presence in domestic commerce and a reputation for customer-focused innovation. The company blends the agility of its startup roots with the scale of a global public business. Employees are encouraged to take initiative, launch new ideas, and work collaboratively to drive growth. Role overview The Business Development Analyst (Data) role at Coupang Eats focuses on using data to support business growth and improve customer experience. This position offers the chance to work with a team that values innovation, continuous improvement, and bold thinking in the food delivery sector. What you will do Analyze data to identify trends and opportunities in the food delivery market Support business development initiatives with data-driven insights Collaborate with team members from diverse backgrounds Requirements Strong analytical skills and experience working with data Interest in business development and the food delivery industry Ability to work collaboratively and contribute to team growth

Coupang Corp. seeks a Data Analyst and Insights Specialist to join the team in Seoul, South Korea. This junior-level position centers on supporting data-driven decisions for the company’s e-commerce operations. Key responsibilities Work with large datasets to uncover trends and patterns relevant to the business Translate analytical findings into clear, actionable recommendations Support business strategy development and initiatives aimed at improving customer experience Role focus This role emphasizes practical analysis that informs decision-making. The specialist will contribute insights that help shape Coupang’s approach to e-commerce challenges and opportunities. Location This position is based in Seoul, South Korea.

Coupang Logistics Services (CLS), part of Coupang, provides logistics solutions across South Korea, including parcel delivery, freight transport, forwarding, and warehousing. CLS is recognized for its dedicated sorting teams and direct delivery operations, supporting the Rocket Delivery service known for its speed and reliability. Role overview The Helper Recruitment and Operations Specialist manages the full cycle of hiring and supporting Helper roles, sorting personnel essential to Rocket Delivery. This role centers on high-volume, quick-turnaround recruitment, distinct from standard contract or full-time hiring. The Specialist ensures Helpers are recruited, onboarded, and supported so orders move efficiently through the network. Main responsibilities Recruitment and management of Helper personnel Identify staffing needs and oversee daily large-scale hiring (currently over 10,000 Helpers per day). Communicate with applicants through various channels. For more details on the Helper role, visit the Helper Introduction. Funnel and conversion rate management Track and analyze conversion rates from application to attendance and monitor drop-outs. Engage with candidates to reduce drop-out rates and improve hiring efficiency. Customized strategy development by camp Collaborate with camp managers to deploy and manage Helper personnel based on each camp’s needs. Talent pool and data analysis Maintain and organize the Helper talent pool. Use recruitment data to forecast staffing needs and suggest process improvements. Location This position is based in Seoul, South Korea.

About the CompanyCoupang exists to create customer delight. We know we are achieving our mission when customers ask, 'How did I live without Coupang?' With relentless dedication to making shopping, dining, and everyday life easier for our customers, Coupang is leading innovation across the multi-billion dollar e-commerce industry. As one of the fastest-growing e-commerce companies, we have established an unrivaled position in the domestic market, earning our customers' trust.We take pride in being a global publicly listed company rooted in startup culture. This agility from our founding days fuels our continuous service launches and business expansion. Every employee at Coupang is given the opportunity to embody an entrepreneurial spirit, driving new innovations and initiatives. The boldness to dive into work and achieve results is at the essence of how we operate.At Coupang, you will witness your growth, along with that of your colleagues, team, and the entire company every day. Our mission to shape the future of commerce is genuine among all our employees. We are committed to solving customer challenges, challenging traditional notions, and pushing beyond achievable limits. If you are looking for an exciting work experience in a high-tech, hyper-connected world, join Coupang now.

Coupang Ads develops advertising solutions that support revenue growth, market expansion, customer acquisition, and brand building for advertisers of all sizes. The team brings together professionals from sales, marketing, video production, operations, product, and engineering, working closely to address advertiser needs. A focus on customers, thoughtful action, and quick decision-making guide daily work. Diversity and inclusion are valued, and team members are encouraged to share new ideas and perspectives. Role overview The Coupang Live team in Seoul seeks experienced producers to strengthen in-house production and enhance live commerce content. This position involves planning and producing live broadcasts that engage customers. Producers collaborate with sellers, creators, and product planners to develop commerce content that serves both consumers and partners. Main responsibilities Produce live commerce broadcasts Lead creative tasks in pre-production planning and live event direction Oversee studio operations, including live directing, technical setup (camera, lighting, audio), video editing, and broadcasting Work with creators, vendors, and brand managers to incorporate their requirements into content Requirements At least 7 years of experience in live commerce or home shopping production Experience creating content for mobile platforms Strong technical knowledge of camera and lighting Proficiency with broadcasting tools such as OBS and XSplit Preferred qualifications Skilled in Photoshop, Illustrator, and Premiere Strong communication skills for building partnerships Background in live commerce and short-form production roles Experience with scheduling for live commerce or home shopping Experience overseeing program planning in live commerce or home shopping Portfolio submission is mandatory. Application process Document screening Phone interview In-person or video interview Final acceptance The process may vary depending on the position and schedule. Updates and results will be sent to the email address provided in the application. Additional notes This posting may close early if hiring is completed. If false information is found in the application, acceptance may be canceled. Employment protection candidates, including veterans or individuals with disabilities, may receive preferential consideration as required by law.

Coupang Logistics Services (CLS) serves as Coupang’s logistics backbone, providing parcel delivery, freight, cargo brokerage, and warehousing across South Korea. Recognized by the Ministry of Land, Infrastructure and Transport, CLS supports Coupang’s rocket delivery promise through a nationwide network of sorting staff and delivery professionals. The team prioritizes process improvement and customer experience, relying on strong infrastructure and logistics expertise. Role overview CLS is seeking a Labor Relations Specialist (ER) based in Seoul. This role manages labor relations planning and labor affairs, focusing on the development and implementation of labor relations strategies. The specialist is responsible for collective bargaining, monitoring labor law changes, and managing labor-management councils and grievance committees. Main responsibilities Develop and implement labor relations strategies for CLS Support and participate in collective bargaining processes Track and interpret updates in labor laws and regulations Oversee labor-management councils and grievance committees

Join Coupang, a company dedicated to delivering exceptional customer experiences that make people wonder how they ever lived without us. Our mission is realized when customers say, 'How did I ever live without Coupang?' We are at the forefront of revolutionizing the multi-billion dollar e-commerce industry with a singular focus on making shopping, dining, and daily living convenient for our customers.As one of the fastest-growing e-commerce companies, Coupang has established an unparalleled position in the domestic market and built trust with our customers. We pride ourselves on being a publicly listed global company rooted in a startup culture, maintaining the agility of our founding days while continuously launching new services and expanding our business. Every employee at Coupang is equipped with the entrepreneurial spirit to drive innovation and initiatives. A willingness to dive in and achieve results is at the core of how we operate. At Coupang, you will witness daily growth in yourself, your colleagues, your team, and the entire company.The mission of Coupang is to create the future of commerce. We are passionate about solving customer problems, challenging traditional notions, and pushing the boundaries of what is achievable. If you seek an incredible work experience in a hyper-connected world with always-on high-tech capabilities, join Coupang today!Coupang Eats, our rapidly growing food delivery service, made its debut in the domestic delivery industry in 2019 and surprised the world in 2024 with our 'Unlimited Free Delivery' initiative. Our relentless pursuit of delivering the best possible dining experience is the result of our ongoing efforts.The innovations we have introduced so far are just the beginning. We will not stop challenging ourselves to provide everyone with better dining experiences. Coupang Eats offers opportunities to enhance the capabilities of our members. If you want to grow a business alongside experts in various fields, join Coupang Eats now!

About the Company Coupang exists to deliver an exceptional customer experience. We strive to make every shopping and dining experience seamless for our customers. Our mission is realized when customers ask themselves, 'How did I ever live without Coupang?' As one of the fastest-growing e-commerce companies globally, we lead innovations across the multi-billion dollar industry. We take pride in our startup culture as a large, publicly listed company. This agility drives our continuous growth and the relentless launch of new services. Every Coupang employee is empowered to embody an entrepreneurial spirit, driving innovation and initiatives that enhance our offerings. Our boldness to dive into work and achieve results embodies the essence of how we operate.

Role overview Coupang Financial is hiring a Personal (Credit) Information Protection Specialist based in Seoul, South Korea. The position centers on protecting sensitive customer data and upholding strong information security standards. Main responsibilities Develop and maintain data protection policies for the organization Monitor compliance with local regulations related to personal and credit information Work closely with teams across departments to enhance security practices Impact This role plays a key part in safeguarding customers' personal and credit information, reinforcing Coupang Financial's focus on data privacy and security.

Coupang, a leading e-commerce company in South Korea, is seeking an In-House Counsel based in Seoul. This role provides legal support to several business units and helps maintain compliance with local laws and regulations. Key responsibilities Offer legal advice to internal teams on a variety of issues Contribute to compliance initiatives throughout the company’s operations Participate in strategic projects that support Coupang’s growth and ongoing innovation Guide the company through complex legal requirements as the market evolves Location This position is based in Seoul, South Korea.

About the CompanyCoupang exists to create customer delight. When customers inquire, 'How did I live without Coupang?', we know we have fulfilled our mission. With an unwavering commitment to enhance the ease of shopping, dining, and everyday life, Coupang is leading a multi-billion dollar innovation in the e-commerce sector. As one of the fastest-growing e-commerce companies, Coupang has established a unique position in the domestic commerce industry and built customer trust.Coupang proudly identifies as a globally listed company rooted in startup culture. This allows us to maintain the agility from our founding days while continuously launching new services and expanding our business. Every employee at Coupang is empowered with the entrepreneurial spirit to drive innovation and initiatives. The boldness to dive into work and achieve results is the essence of how we operate at Coupang. Here, you will witness growth in yourself, your colleagues, your team, and the entire company every day.Every member of our team is genuinely committed to shaping the future of commerce. We tackle customer challenges, defy traditional notions, and push the boundaries of what is feasible. If you seek an incredible work experience in a hyper-connected world with high availability and cutting-edge technology, join Coupang today.Organizational/Role OverviewThe Coupang Eats SAM team is a Revenue Owner organization responsible for the growth of major F&B brands. This position involves managing the growth of brand GMV and advertising revenue, leading end-to-end from business strategy formulation to execution. You will analyze operational efficiency, exposure/conversion performance, and advertising effectiveness comprehensively to design long-term growth for the brand. Additionally, you will collaborate with internal stakeholders to establish and execute data-driven business directions.

Company Overview Coupang is dedicated to creating unforgettable experiences for our customers. We strive to make them wonder, "How did I live without Coupang?" This realization signifies that we are fulfilling our mission. With a singular focus on making shopping, dining, and everyday life easier for our customers, Coupang is driving innovation across the multi-billion dollar e-commerce sector. As one of the fastest-growing e-commerce companies, we have established a unique position in the domestic commerce industry and built customer trust. We pride ourselves on being a publicly listed company rooted in startup culture. This allows us to maintain the agility from our inception while continuously launching new services and expanding our business. Every employee at Coupang is given the opportunity to embody an entrepreneurial spirit and drive new innovations and initiatives. The boldness to dive into work and achieve results is at the essence of how we operate at Coupang. Here, you will witness growth within yourself, your colleagues, your team, and the entire company every day. Every employee is genuinely committed to Coupang's mission of shaping the future of commerce. We tackle customer challenges, defy traditional conventions, and transcend achievable limits. If you seek an extraordinary work experience in a high-tech, always-on environment in a hyper-connected world, join Coupang today. Team OverviewThe Coupang Creative Studio produces content that intuitively communicates essential information to customers, regardless of the format—video, images, or text. We collaboratively discover and explore advertising videos, promotional content, product photography, selling points, and other effective deliverables, showcasing our creativity and capabilities. Job Responsibilities Capture product cutouts and lifestyle images. Photograph Rocket Fresh (food) products. ...

Coupang Eats Sales Strategy[쿠팡] 이츠 광고 세일즈 전략 및 운영 팀장 (경력)Company OverviewCoupang exists to deliver customer delight. When our customers say, "How did I live without Coupang?", we know we have fulfilled our mission.As a publicly traded company with a startup culture, Coupang maintains its agility since inception and continues to grow. Every employee is given the opportunity to drive new innovations, and you will witness continuous growth every day.Team IntroductionThe Coupang Eats Ads Sales team provides various advertising solutions to ensure the continuous growth of the shops and brands featured on Coupang Eats, utilizing data-driven sales strategies.

About Coupang Coupang is dedicated to delivering memorable experiences for customers. When shoppers wonder how they managed before Coupang, the team knows its mission is on track. The company’s focus on improving shopping and dining has helped it become a leader in South Korea’s e-commerce sector, building strong customer trust along the way. As a publicly listed company, Coupang combines global reach with the energy of a startup. The business continues to grow by launching new services and expanding into new areas. Employees are encouraged to act with initiative, think creatively, and bring new ideas to life. At Coupang, people tackle challenges directly and work together to achieve results.

About Coupang Play Coupang Play is Coupang's over-the-top (OTT) service that allows not only Coupang Wow members but everyone to enjoy a diverse range of content. We boast the most comprehensive content lineup in South Korea, featuring original content, TV series, the latest movies, sports, kids and family programming, as well as news. Additionally, we plan and operate various offline events, including the Coupang Play Series and high-profile concerts, continuously creating new buzz. Coupang Play offers an optimal viewing experience anytime, anywhere. It is accessible on all mobile devices, tablets, smart TVs, PCs, Apple TVs, and Android TVs sold in South Korea. Our global tech teams, based in Seoul, Singapore, and California, are dedicated to continuously enhancing the user experience, making it easier for customers to discover and enjoy content. We invite individuals who are eager to solve challenging problems and create new values alongside the world's best colleagues. If you are looking to rapidly enhance your skills in a young and agile organization, we encourage you to apply.