Quality Assurance Assistant (Short-Term Contract)

Join our dynamic Quality Assurance team at Toss, where your contributions will play a vital role in enhancing product quality across our diverse offerings.About the Team:As a QA Assistant at Toss, you will be part of the Quality Assurance team, collaborating with various teams to improve the quality of our products.We focus on expanding test coverage and aut…

Join our dynamic team at Toss Careers as an IDC Assistant in a short-term contract role. This position is perfect for individuals looking to gain valuable experience in a fast-paced environment. You will contribute to various projects, supporting our team with administrative tasks and operational efficiency.

Toss Careers is hiring a Direct Sales Assistant for a short-term contract in Seoul. This position supports the sales team by helping with daily sales activities and client interactions. Role overview This role focuses on assisting with sales initiatives and providing support to reach team targets. The Direct Sales Assistant will work closely with both team members and clients, helping to keep sales processes running smoothly. What you will do Assist with various sales projects and campaigns Engage directly with clients as part of the sales process Support the sales team in meeting goals and deadlines Contract details This is a short-term contract role based in Seoul, ideal for those interested in building practical sales experience.

We are looking for a dedicated and proactive General Affairs Assistant to join our dynamic team. In this role, you will support various administrative functions and help ensure the smooth operation of our office. You will work closely with team members across departments to contribute to our ongoing success.

Our MissionAt Miso, we strive to enhance everyday life through innovative technology that improves offline experiences.Who We AreMiso is the leading O2O home service platform in South Korea, dedicated to providing hotel-like services at home. Whether it's cleaning, moving, or remodeling, our app makes it easy and fast to meet your needs, much like using Amazon or Coupang for product purchases.Since our inception in 2016, we have rapidly expanded our services from home cleaning to include moving, pet sitting, and interior design, achieving remarkable growth with over 180 different services currently available. Our goal is to continue this explosive growth, and we invite you to join us in this journey.In 2023, we surpassed 5 million cumulative customers with a re-engagement rate exceeding 85%. With approximately 13 billion KRW in total investment, including 3.1 billion KRW from Silicon Valley's leading venture capital firm, Y Combinator, we are excited about our future.

Join Our Team! The Quality Assurance Manager for Toss Securities is an integral part of our Quality Assurance Team. You will collaborate with the product organization to oversee the entire development process of Toss Securities services. Your role ensures that users encounter no defects by engaging from the product launch stage, implementing in-depth quality improvement activities. Curious about the Toss Securities QA Team? → Discover Toss Securities QA Team Interested in our working culture? → Learn about Toss Securities QA Culture 'Integration Testing' Your Responsibilities: Engage in quality assurance and control activities for the services launched by Toss Securities. Collaborate closely with silos in an agile work environment to ensure rapid iterations and high-quality outcomes. Contribute to creating a culture focused on product quality beyond your immediate responsibilities. Who We’re Looking For: A candidate with over 2 years of software QA experience in diverse service platform environments. Experience in launching services where user experience (B2C) is crucial is highly preferred. Ability to propose solutions aimed at improving service quality is a significant advantage. Steps to Join Toss Securities: Application Submission > Task Evaluation (Live Test) > Job Interview > Cultural Fit Interview > Reference Check > Offer Negotiation > Final Selection and Onboarding Please Note: Any falsehood in your resume or documents may lead to disqualification from the hiring process. Individuals with disqualifying factors as per Toss Securities regulations may also face disqualification. Individuals with disabilities or national veterans will be given preferential treatment in accordance with relevant laws. A Message to Future Colleagues: "Be a part of the QA team that creates services at Toss Securities!" The QA Manager at Toss Securities is involved from the inception of products! You can deeply engage in enhancing product quality beyond just testing. It’s truly rewarding to be part of the launch of new products at Toss Securities, which is experiencing explosive growth! As we strive for simplicity in transforming investment experiences, we diligently work to ensure stability and reliability. Join us to feel the thrill of revitalizing a stagnant industry!

Key ResponsibilitiesDesign, develop, execute, and manage test cases to ensure the quality of our software solutions.Lead the verification of our solutions' functionality, performance, compatibility, and reliability.Analyze and reproduce issues that arise during the verification process and collaborate with relevant teams such as development, hardware, and operations to resolve them.Analyze and diagnose issues occurring in customer environments, contributing to internal solution improvements and enhancing customer satisfaction.Develop test scenarios and establish validation plans based on customer requirements.Build and enhance a verification framework based on quality standards throughout the product lifecycle.

Our MissionAt Miso, we are dedicated to improving everyday offline experiences through innovative technology. Our mission is to enhance the lives of our users in real-world scenarios.We believe in working hard on the right things, prioritizing our customers, and holding ourselves to the highest standards in everything we do.About MisoMiso is the leading O2O home service platform in South Korea, striving to offer 'Hotel-like service in your home.' Our vision is to provide an array of experiences that elevate offline living. Just as customers turn to Amazon or Coupang for products, they can rely on the Miso app for quick and seamless solutions for cleaning, moving, and renovations.Since our inception in 2016, we have expanded beyond home cleaning to include moving, pet sitting, and interior design, achieving 2X growth year-over-year. With over 180 services currently in operation, we invite you to join us on this explosive growth journey.With a total investment of approximately 13 billion KRW (including 3.1 billion KRW from Silicon Valley's Y Combinator), we successfully turned a profit in 2022, boasting a cumulative order count of 5 million and a total transaction value of 350 billion KRW. As of January 2023, our transaction value surpassed 20 billion KRW, with consistent annual growth.Explore more about Miso Makers:- Miso Blog- Notion- YouTube Channel- CEO Interview

About the Team You'll JoinThe QA team aims to be the benchmark for the quality of Toss Payments services this year, focusing on process enhancement and efficient operations.Online payment services are essential in our daily lives, especially with the growth of mobile commerce.You will have the opportunity to experience and test various payment-related services, engaging with both B2B and B2C environments.You will be empowered to define and manage quality processes independently, deeply analyzing QA processes while striving for efficient operations through automation in a fast-paced development environment.As you experiment with your insights, you'll share your learnings with the team, fostering collective growth.Key ResponsibilitiesLead the establishment of the QA organization’s vision and objectives while cultivating a sustainable organizational culture.Take charge of creating and operating testing plans to ensure the quality of services across the organization, including the Service Release Process.Define issues, establish response processes, and implement measures to prevent recurrence while overseeing progress.Design and build testing environments aimed at delivering better quality and services to customers using Toss Payments.Ideal Candidate ProfileWe are looking for someone with at least 10 years of experience in managing and improving the quality of large-scale B2B/B2C services.You should possess the ability to define and manage quality control processes independently.Strong communication skills are essential for effective collaboration.Experience in managing the full cycle of QA processes and the ability to propose suitable QA processes for products are crucial.You should be capable of discussing and presenting the QA team's direction through effective communication with team members.A passion for excelling in QA is essential.Experience in setting up or leading a QA organization is a plus.A solid understanding of payment, finance, or commerce products is advantageous.Experience in test automation using open-source tools is desirable.Resume RecommendationsPlease highlight any experiences in building QA processes or improving existing processes to achieve results.Include experiences with tools like Jira, Notion, Slack, Grafana, Postman, and Kibana.Your Journey to Joining Toss PaymentsApplication Submission > Preliminary Task > Job Interview > Cultural Fit Interview > Reference Check > Offer...

Join Our Dynamic QA TeamThe QA team aims to become the 'quality barometer for Toss Payments services' this year, continuously improving processes and enhancing operational efficiency.As online payments grow with mobile commerce, we are committed to delivering essential services in daily life.You will have the opportunity to test various services related to payments, gaining experience in both B2B and B2C environments.Define and manage quality processes independently, delve deeply into QA methodologies, and leverage automation to optimize workflows in our fast-paced development environment.We value experimentation and learning, sharing insights within the team to foster collective growth.Your ResponsibilitiesOversee QA processes to ensure all customers using Toss Payments experience swift and secure payment services.Define and lead quality management processes in an agile culture, driving continuous improvement initiatives.Engage directly with key products in the PG industry (subscription, payment, admin, merchant-related) to enhance their quality.Collaborate with various silos within Toss Payments to ensure high-quality products and service reliability.Your ProfileAt least 5 years of experience in managing and improving the quality of large-scale B2B/B2C services.Proven ability to define and operate quality management processes independently.Excellent communication skills to facilitate smooth collaboration.A continuous improvement mindset and a positive attitude towards QA.Experience executing QA processes from A to Z and the ability to propose relevant QA strategies for products.A passion for achieving excellence in QA roles.Familiarity with payment, finance, and commerce products is a plus.Experience with test automation will be advantageous.Application TipsHighlight any experience in establishing QA processes or improving existing ones with measurable outcomes.Include experience using tools like Jira, Notion, Slack, Grafana, Postman, and Kibana.Join Us at Toss PaymentsApplication submission > Preliminary assignment > Job interview > Cultural fit interview > Reference check > Compensation negotiation > Final acceptance and onboarding.

About UsJoin us at Twelve Labs as we set the global standard for video understanding AI! We are dedicated to transforming vast amounts of video data into exceptional AI solutions that specialize in search, analysis, summarization, and insight generation.Our advanced AI models are utilized by the world’s largest sports leagues to swiftly and accurately identify highlights, offering a highly personalized viewing experience. In South Korea, integrated control centers depend on our technology to navigate CCTV footage efficiently during emergency situations. Major broadcasters and studios worldwide leverage our models to create content for billions of viewers.Based in San Francisco and Seoul, Twelve Labs is a leading Deep Tech startup that has been recognized as one of the top 100 AI startups globally by CB Insights for four consecutive years. With over $110 million in investments from renowned VCs and companies such as NVIDIA, NEA, Index Ventures, Databricks, and Snowflake, we are proud to be the only AI model developed in Korea that is serviced through Amazon Bedrock. We are committed to building exceptional products with outstanding colleagues and growing alongside our global clientele.At Twelve Labs, we thrive on core values such as:A mindset of honesty and reflection towards ourselves and our teamsPerseverance and humility in facing failures and feedbackA commitment to continuous learning to enhance team capabilitiesIf you enjoy tackling challenging problems and growing through the process, the opportunities at Twelve Labs await you.Team OverviewOur Quality Engineering team plays a pivotal role in ensuring the quality of Twelve Labs’ multimodal AI models and services through automated testing systems and sophisticated quality validation processes, contributing significantly to reliable and trustworthy product development.Role OverviewAs a Software Engineer focusing on Quality, you will be an essential engineer responsible for ensuring the reliability and quality of our AI systems. You will closely collaborate with the development team from the early stages, establishing testing strategies and building automated testing infrastructures.We utilize Python and TypeScript to develop our testing code, employing tools like Pytest, Jest, and Playwright to conduct automated tests across APIs, UIs, and SDKs. Additionally, we configure and operate the necessary infrastructure (AWS services such as EKS, Lambda, S3) for executing functional tests, as well as performance testing (using Locust) and model quality assessments.You will coordinate the testing scope in line with the development cycle, write test cases once the development scope is confirmed, perform tests, and share results, ensuring our products and models are delivered reliably to users.Key ResponsibilitiesDevelop and maintain automated testing for APIs, UIs, and SDKs using Pytest, Jest, and PlaywrightCollaborate closely with development teams to establish testing strategies, incorporating testing perspectives from the functional definition stageConfigure and manage testing infrastructure (EKS, S3, Lambda, etc.)Write and execute test cases, reporting on testing outcomesConduct load and response testing using performance testing tools (e.g., Locust)Ideal Candidate ProfileExperience in test automation using Python and TypeScriptProficiency with automated testing frameworks and tools (e.g., Pytest, Jest, Playwright)Familiarity with AWS services and infrastructure managementStrong problem-solving skills and collaboration abilities

Toss Careers seeks a Quality Assurance Manager to oversee product quality at the Seoul office. This position leads a team dedicated to maintaining strong standards across the company’s product range. Role overview The manager guides the development and refinement of QA processes. A key focus is ensuring products remain reliable and meet user expectations. What you will do Lead and support a quality assurance team Shape and improve QA procedures for the product line Work to boost product reliability and user satisfaction Location This role is based in Seoul.

About Us 2K, based in Novato, California, is a premier video game publisher and a subsidiary of Take-Two Interactive Software, Inc. (NASDAQ: TTWO). Established in 2005, we collaborate with some of the most acclaimed development studios worldwide, including Visual Concepts, Firaxis, and Hangar 13, to deliver a portfolio of top-tier games across various platforms. Our diverse range of gaming titles spans popular genres such as sports, action, role-playing, and family entertainment. With a commitment to innovation and creativity, we continue to expand our portfolio by acquiring and nurturing groundbreaking studios. Our talented team consists of engineers, marketers, artists, writers, and data scientists, all dedicated to elevating our AAA brands like NBA® 2K, BioShock®, and Borderlands®. We pride ourselves on fostering an inclusive workplace that encourages diversity and allows everyone to contribute their unique perspectives. We invite you to explore our global career opportunities, regardless of whether you meet every qualification listed. As an equal opportunity employer, we are devoted to providing reasonable accommodations to qualified individuals with disabilities throughout the hiring process and in employment. Key Responsibilities Conduct test passes on localized game builds to ensure linguistic, functional, and visual accuracy. Identify and document localization bugs, including translation discrepancies and UI issues, with clear and reproducible steps. Maintain consistency in spelling, grammar, terminology, tone, and cultural relevance. Edit or suggest solutions for objective linguistic issues within text management systems. Assist in validating glossaries and style guides as part of the localization process.

At Sendbird, we are dedicated to shaping the AI-driven workforce of the future. With over ten years of experience, we've developed the backbone for real-time communication—offering chat, voice, video, and messaging APIs that have established us as the leading CPaaS platform for in-app communications. Trusted by over 4,000 brands, our platform processes a staggering 7 billion messages each month, serving 300 million active users. We have empowered conversations for renowned companies such as DoorDash, Match Group, Noom, Yahoo Sports, and Rakuten, proving our expertise in the field. Recognizing the transformative potential of AI in reshaping customer interactions, we opted for a bold reinvention in December 2024, shifting our focus towards AI-first customer experience. By February 2025, we launched our AI agent designed for enterprise customer experience, built on a solid foundation of ten years of conversation data enriched with intelligent capabilities. This transformation culminated in our rebranding to delight.ai in November 2025. Our mission is clear: to utilize AI not merely for efficiency or cost savings, but to restore the essence of customer care—ensuring they feel genuinely understood and appreciated.

Join Our Dynamic Team The Device Hardware Quality Engineer position at Toss Place involves collaboration with Device Owners, Hardware Engineers, Embedded Software Engineers, Firmware Engineers, Device Software QA Managers, and Android Developers within the Device Team. This team is responsible for the end-to-end lifecycle of payment terminals essential for Toss Place's business, including planning, development, production, and quality management. We aim to create products that exceed market standards and contribute to the success of the Toss Place business. As a member of this team, you will work with external manufacturing partners to oversee product development and mass production while ensuring overall hardware quality in collaboration with diverse teams, including HW, SW, QA, and Design. You will lead the entire hardware quality cycle through active communication with external partners based on targeted quality standards and timelines. Your Responsibilities Participate from the initial stages of new product development by identifying potential risks from a DFQ perspective and incorporating QA standards into component selection and design reviews. Define and perform key HW and reliability tests (e.g., humidity, drop, vibration) for payment terminals, continuously enhancing them according to product and production phase changes. Validate collaborating manufacturing partners through pre-audits and inspect quality from a 4M perspective during EVT/DVT/PVT and initial mass production stages, tracking unresolved issues for improvement. Analyze HW and reliability failures during the development phase, identify root causes using 5-Why and 8D methodologies, and lead the CAPA process from root cause analysis to prevention of recurrence. Establish and operate shipping (OQC) and incoming (IQC) quality standards, defining and continuously monitoring key metrics such as Yield, DPPM, and FFR. Control 4M changes during mass production through the DCR process, managing the entire process from PCR to ECN and BOM/SOP changes, leading mass production implementation post-verification. Monitor quality based on FFR post-launch, analyze and reproduce on-site issues to identify causes, and incorporate findings into mass production processes and future product designs. Who We Are Looking For HW QA Experience: We seek someone with experience managing QA/quality in consumer electronics with display/camera functions, IoT devices, or embedded hardware products, leading quality standards establishment and verification from development to mass production. Familiarity with various electronic measurement instruments is a plus. Collaboration with Manufacturing Partners (EMS/ODM): Experience in managing quality processes of external manufacturing partners and utilizing structured methodologies like 5-Why and 8D for root cause analysis and issue resolution is essential. Understanding of mechanical design, molding, and injection processes will be beneficial. Field-Centric Execution: We need an individual who has led the discovery and resolution of production issues at manufacturing partner locations during production events. The ability to use field data and observations to make impactful decisions is crucial. Desirable Experience Experience in quality management of display/camera hardware is advantageous. Experience in local collaboration with global manufacturing partners is a plus. Experience in device HW development and KC certification is beneficial. A Note for Potential Colleagues "We are looking for someone who goes beyond just catching defects, actively contributing to the process of improving our products." We are a team that naturally questions, "Why did this happen?" from the initial design to the moment the customer uses the product. We foster a collaborative atmosphere where we discuss and solve problems together, enjoying the process of enhancing the product. If you have experience not overlooking small issues, you will likely fit well with us. We are waiting for individuals who want to create great products in a relaxed yet serious manner.

Join Our Team!- The Device Team is responsible for the entire product lifecycle of payment terminals, including planning, development, mass production, and operational quality.- Collaborate with Device Product Managers, Hardware Engineers, Device Software Engineers, Firmware Engineers, and Android Developers to enhance product completeness.- This position focuses on QA validation while also contributing to release quality and quality systems.Your Responsibilities:1 QA Engineering — Execute product quality validation and testing- Design and conduct functional/system tests for software integrated with hardware.- Analyze requirements and changes from a quality perspective, establishing test priorities based on risk.- Perform validations on a release basis and clearly communicate discovered issues to developers and PMs.- Evaluate and track the severity and impact of issues.2 Test Improvement — Enhance testing efficiency and quality- Automate repetitive smoke/regression tests to improve validation efficiency.- Review test coverage and continuously address any gaps.- Measure and track key quality metrics with each release, collaborating with the team to establish quality standards.- Utilize AI tools to enhance QA engineering efficiency in test design, log analysis, and report generation.3 Field Issue Support — Analyze field issue support- Analyze customer service issues and field data to identify defect patterns and root causes.- Validate issues arising in the field through reproduction testing and contribute to the improvement process.- Convert recurring field issues into test cases to broaden validation coverage.Ideal Candidate:- At least 3 years of experience as a Software QA or Test Engineer.- Proven experience designing and executing various tests, including functional and integration testing.- Ability to clearly reproduce issues and analyze their causes for effective communication.- Strong communication skills to work effectively with developers and PMs.Preferred Qualifications:- Experience in QA for embedded devices such as payment terminals, POS systems, or Android-based products.- Familiarity with test automation tools or scripting experience.- Experience in managing QA processes using issue tracking tools (e.g., Jira).- Experience operating release gates (validation before OTA distribution, quality monitoring post-distribution).Your Journey with Tossplace:- Application submission > Job interview > Cultural fit interview > Reference check > Compensation discussion > Final offer and onboarding.A Note for Future Colleagues:“You will have the opportunity to create tests that set the standard for product quality.”- Beyond just finding bugs, you will experience the full spectrum of QA engineering, from test design to quality metric management.

About the IT Assurance Team The IT Assurance Team at Toss Bank reports to the Head of Technology (CTO) and plays a key role in ensuring the strength of the bank’s IT controls. This group works closely with the IT Audit Team, focusing on the design and operation of internal controls across Toss Bank’s technology landscape. Collaboration spans platform, infrastructure, security, compliance, and financial accounting departments. The team’s mission centers on proactively preventing IT risks by reviewing and validating IT processes from an independent perspective. What You Will Do Independently validate changes and corrections to the bank’s ledger data, ensuring accuracy from a third-party standpoint. Pre-review the adequacy of controls before program development and deployment. Confirm compliance with internal control requirements during the setup of new systems and at the completion of IT projects. Analyze IT incidents, review the effectiveness of countermeasures, and report findings to supervisory agencies. Prepare and respond to requests from financial authorities and related organizations about IT internal controls. Regularly assess and update IT internal control policies to reflect regulatory changes, offering guidance to the IT organization. Conduct annual risk assessments across IT and manage identified risks. What We Look For Strong understanding of IT, including development, infrastructure, security, and operations. Hands-on experience with program controls and ledger controls as described in the Electronic Financial Supervisory Regulations. Experience responding to supervisory agencies is a plus. Background in IT internal controls or IT audit within a financial institution. Exposure to diverse IT environments such as Cloud, Kubernetes, AI, or open-source technologies is beneficial. Resume Tips Highlight direct experience with pre-review or post-verification of IT control processes, such as program changes and ledger corrections. Describe involvement in designing or improving control frameworks, including IT internal control policies, risk assessments, or regulatory responses. Understanding or practical application of IT risk assessment methodologies will strengthen your application. Hiring Process Application submission Job interview Cultural fit interview Reference check Compensation negotiation Final acceptance Important Notes Providing false information or having disciplinary issues in your employment history may result in cancellation of employment. Candidates who do not meet Toss Bank’s internal criteria or are disqualified from working at financial institutions may have their applications cancelled. Preference will be given to candidates with disabilities or those eligible for national veterans’ benefits, in line with relevant laws. Team Philosophy "True IT control is not merely about compliance; it is about verifying that the IT organization is functioning correctly beforehand." The IT Assurance Team emphasizes proactive reviews and prevention, aiming to resolve issues before they occur. This approach helps the IT organization operate safely and efficiently, without slowing progress.

Contract IT Assistant Toss Careers is hiring an IT Assistant for a short-term contract in Seoul. This role supports the IT department with daily tasks and helps resolve technical issues as they come up. The position offers a chance to work closely with technology and build practical experience in the IT field.

Join Us in Creating the Future Classic!At ChannelTalk, we offer an all-in-one AI messenger designed to aid sustainable growth for businesses. Our innovative product helps companies navigate their direction by centering conversations with customers.Embracing the philosophy that 'the customer is key,' we integrate CRM-based consultation experiences with AI automation to resolve customer service efficiency and enhance customer experiences all within a single product. Our rapid growth has allowed us to capture over 20% market share in Japan, and we are actively expanding into the U.S. market to establish ourselves as a global SaaS leader.We collaborate with top talent to create a product that symbolizes a generation, akin to Google Search or the iPhone—a true 'future classic.'* This position will provide support to three C-level executives, including the Deputy CEO.* The role is a one-year contract with a starting salary of 4,000,000 KRW, negotiable based on experience.

About Sendbird Sendbird builds communication infrastructure for chat, voice, video, and messaging APIs. Over 4,000 brands rely on the platform, which handles 7 billion messages each month for 300 million active users. Companies like DoorDash, Match Group, Noom, Yahoo Sports, and Rakuten use Sendbird to power in-app engagement. In 2025, Sendbird introduced an AI agent for enterprise customer experience, drawing on a decade of conversation data. This shift led to a rebrand as delight.ai in November 2025, reflecting a focus on AI-first customer interactions. The company’s goal: help customers feel genuinely understood and valued. About the Product Delight.ai acts as an AI concierge for customer experience. It stands out by remembering user preferences and connecting context across channels, so customers feel recognized and understood over time. Role Overview: Technical Writer (1 Year Contract) The Technical Writer will join the Sendbird team in Seoul, South Korea. This role centers on improving the developer experience by creating clear, actionable content. Responsibilities include writing documentation, user guides, tutorials, and UI text. The work involves translating complex technical topics into accessible materials that help developers succeed on the platform. Who Will Succeed in This Role Recognizes points of friction in user experiences, such as unclear documentation, ambiguous UI labels, or incomplete workflows, and can clearly describe these issues. Applies strong critical thinking to challenge assumptions and propose new solutions when standard methods fall short. Shows a genuine interest in AI as a tool for improving productivity and efficiency, beyond trends.