Technical Account Manager

Join our dynamic team at Toss Place!The Technical Account Manager at Toss Place is dedicated to optimizing payment system integrations tailored to the unique needs and circumstances of our clients, providing them with a sense of security and trust through technical issue resolution and expert consulting.You will analyze and validate technical issues that ari…

Role Overview Castai Group Inc. is hiring a Senior Technical Account Manager in Seoul. This position leads client relationships, acting as the main contact for technical matters. The Senior Technical Account Manager works closely with customers to understand their needs and supports them throughout their journey with Castai Group Inc. What You Will Do Act as the primary technical contact for assigned clients in Seoul Ensure client technical requirements are addressed promptly and thoroughly Collaborate with internal teams to resolve issues and deliver high-quality service Support customer satisfaction and long-term retention

Join TransPerfect, a leader in the language services and technology sector, as we redefine the boundaries of traditional translation with innovative software solutions. Our technology-driven language services aim to enhance and automate business processes globally.We are seeking a proactive Account Manager to become an integral part of our dynamic sales team. In this role, you will nurture existing client relationships while also expanding our client base. This position is based in our Seoul office, which is part of our global network of over 100 offices. We offer robust career development opportunities, an attractive bonus system, and frequent social events to foster team spirit.What we seek in you: We value individuals who are eager to learn, possess a positive mindset, and are ready to take on diverse challenges. You’ll have access to a rapid growth path and comprehensive training in our services and technology solutions.If you are looking to be part of a vibrant and innovative workplace that empowers international organizations to enhance their global communication and operational effectiveness, TransPerfect is the right place for you!

Join Coupang as a Senior Technical Program Manager for Coupang Pay!We are seeking a highly skilled and motivated individual to lead and manage complex technical programs within our innovative Coupang Pay division. As a Senior Technical Program Manager, you will collaborate with cross-functional teams to deliver cutting-edge payment solutions that enhance user experience and drive business success.Key Responsibilities:Lead the planning and execution of technical projects, ensuring alignment with company goals.Coordinate efforts across engineering, product management, and business stakeholders.Identify and mitigate risks throughout the project lifecycle.Monitor project progress and report on status to senior management.We'd love to hear from you if you:Have a proven track record in technical program management.Possess strong leadership and communication skills.Are passionate about technology and innovation.To apply, please complete the Internal Transfer Request Form and submit it via your Coupang email account.

Join Our TeamTossplace aims to revolutionize the offline payment market through digital innovation, ensuring a delightful payment experience.The Finance Manager (Accounting) role is a vital part of the Tossplace Finance Team.This team is responsible for addressing all financial and accounting issues essential for the stable operation of our business.Your ResponsibilitiesOversee the overall financial closing process as a financial accounting specialist.Ensure high levels of accounting consistency and provide stakeholders with the necessary documentation.Proactively identify and address accounting and tax risks, implementing improvements as needed.Ideal CandidateYou have led the review of financial closings in your previous roles, particularly focusing on accounting issues from the initial stages of new business ventures.Experience with PPA and goodwill impairment issues, as well as consolidated adjustments, is essential.Familiarity with cost accounting and inventory management in a manufacturing context is preferred.Strong understanding of IFRS standards, including lease accounting and revenue recognition principles.Experience in tax adjustments, cash management, and internal accounting would be advantageous.Holding certifications such as CPA or tax advisor is a plus, along with experience using SAP.Joining TossplaceApplication submission > Job interview > Cultural fit interview > Reference check > Compensation discussion > Final acceptanceA Note for Future Colleagues"If you seek a dynamic and proactive finance team, you'll find a perfect fit here."Having transitioned from auditing in a firm to Tossplace, I sought a deeper understanding of financial information's significance and development. This journey has broadened my horizons and expanded my experiences.Joining Tossplace's finance team means immersing yourself in dynamic financial tasks through a rapidly growing business. You’ll have the chance to expand your experience in not just closing accounts, but also in financial estimation, reviewing investment plans with stakeholders, and evaluating accounting/tax aspects of new businesses. We encourage collaboration rather than a passive approach, making it ideal for those who prefer an active work style.Our team comprises members with diverse backgrounds from consulting and various domestic and international companies. We look forward to building the best team together with new members who bring unique experiences.

Join New Relic as a Senior Technical Success Manager and be at the forefront of ensuring customer satisfaction and success. In this pivotal role, you will work closely with clients to understand their needs, provide technical guidance, and drive the adoption of our platform. Your expertise will empower customers to maximize the value they receive from our solutions, fostering long-term partnerships and helping them achieve their business objectives.

Join Our TeamThe Account Domain Operations Manager at Toss Securities is part of the Account Team.The Account Team plays a critical role in revolutionizing the investment industry by participating in all decision-making processes related to account modules, from product/service planning to ledger development and operations.We foster a culture of close collaboration across various teams to operate products and execute quickly within an independent decision-making structure.Your ResponsibilitiesCollaborate with the Domain Product Owner to enhance and manage services.Perform tasks necessary for launching, operating, and managing various services related to accounts, which are fundamental to Toss Securities’ offerings.Design detailed policies for service creation and manage QA/TC.Issue tickets to manage tasks and establish necessary operational processes for service development.Communicate detailed requirements with developers for service development.Engage in close communication with regulatory authorities and relevant departments to address newly established or revised regulations and carry out necessary operational tasks.Ideal CandidateExperience in planning and operating account-related tasks in relevant departments such as brokerage firms, banks, and retail customer management is essential.Strong understanding of various customer and account-related tasks in the securities industry is required.Proven ownership experience as an executor throughout the entire process of service launch and operation.Minimum of 2-3 years of relevant work experience is necessary.Experience in other securities ledger domains or collaboration with IT would be an advantage.Experience in introducing new methods to lead the launch of new securities services would be a plus.Resume RecommendationsDetail your contributions in improving service planning tasks.Highlight experiences where you expanded business impact.Provide specific examples of identifying problems in product operations and implementing processes to resolve them, rather than merely listing projects.Join the Toss Securities JourneyApplication submission > Job interview > Cultural fit interview > Reference check > Salary negotiation > Final acceptanceImportant NotesEmployment may be revoked if false information is found in the resume or if disciplinary actions are confirmed in work history.Applicants falling under restrictions by Toss Securities may have their applications canceled.Persons with disabilities and national veterans are given preference according to relevant laws.A Note for Future Colleagues

Coupang is seeking a Senior Account Management Specialist to join the Advertising team in Seoul. This position centers on supporting clients and helping them reach their advertising goals. Role overview This role focuses on understanding client needs, developing tailored advertising strategies, and working to maximize campaign effectiveness. Building strong relationships with clients is a key part of the job. What you will do Collaborate with clients to identify their advertising objectives and challenges Develop and recommend advertising solutions that align with client goals Monitor campaign performance and optimize for better results Requirements Experience in digital advertising or account management Strong communication and relationship-building skills Ability to analyze client needs and propose effective solutions

Join Us in Transforming the US Market At Channel Talk, we have set a new benchmark for business messaging by achieving the #1 market position in Korea and Japan. We are now poised to bring our innovative and AI-driven solutions to the expansive US Market. We are seeking a talented and driven Technical Project Manager to spearhead the deployment and integration of our AI technologies for enterprise clients across the US. This is an incredible opportunity to be part of the AI revolution, where you will connect advanced AI solutions with tangible business outcomes.

About the RoleFuriosaAI is on the lookout for a Technical Program Manager to lead the deployment and delivery of our advanced AI solutions at both card and server levels in partnership with global manufacturing entities. In this pivotal role, you will oversee projects that integrate FuriosaAI's internal development teams and external hardware collaborators to deliver state-of-the-art solutions.This role demands exceptional communication and organizational skills to harmonize the technical and business aspirations of both FuriosaAI engineers and our partners. While a foundational understanding of electronics is advantageous, we welcome candidates who are enthusiastic to learn and evolve in this position. Frequent meetings will be conducted in English, necessitating the ability to manage relationships with international partners effectively.If you are eager to engage at the convergence of hardware and AI, work collaboratively with global partners, and make a significant impact on groundbreaking projects, we encourage you to apply.

Join our innovative team at Toss Payments as a Technical Product Manager, where you will be a vital part of our product organization.Lead a team of server developers to design and enhance the foundational elements of our payment systems.Collaborate with makers (designers, frontend, and server developers) to create products tailored for payments and merchants.During the interview process, we will assess your strengths and experiences to match you with the right product or team upon successful hiring.Our goal is to create a robust and flexible system that can swiftly adapt to new requirements while enhancing the financial experience of our customers.Your ResponsibilitiesMaintain clear domain boundaries to ensure the independence of complex payment systems as they evolve.Evaluate the design and implementation of the system and suggest better alternatives if necessary.Define various technical challenges the team needs to address (development of new features, improvement of technical debt) and prioritize them based on impact.Lead technical communications among partners and stakeholders.Collaborate with makers to resolve technical issues that may arise with the products and analyze root causes.Who We’re Looking ForA candidate with proven experience in designing and implementing complex systems that are actively serviced.Experience in making gradual improvements through agile processes is a plus.Ability to succinctly organize various requirements and the current state of the team is essential.Experience leading projects with complex technical products, especially those with numerous dependencies, is desirable.Experience diagnosing and resolving chronic technical issues to enable greater product growth is a plus.Experience in leading server developers is advantageous.Resume RecommendationsIf you have experience addressing technical debt, please share the process from problem definition to strategy formulation, execution, and results.Share your experiences leading teams of multiple developers, including challenges and solutions encountered during the process.Journey to Joining TossApplication submission > Job interview > Cultural fit interview > Reference check > Compensation negotiation > Final acceptance and onboarding.You will have the opportunity to have a coffee chat with potential teammates during the process.We provide preference in hiring for individuals with disabilities and veterans in accordance with relevant laws.“You will have the opportunity to solve the most challenging technical problems alongside outstanding developers.”Toss Payments operates and improves a payment system that has been in place for over 20 years. We are transitioning away from legacy systems to a flexible system capable of rapidly resolving any issues. We seek a top-level Technical Product Manager to join us on our journey to overcome longstanding challenges in payment systems and evolve into a technology-driven global payment company. Our exceptional team of developers, who conquered significant technical debt in just six months, awaits your arrival.“This is an opportunity to grow by viewing products from a holistic perspective of technology and business.”As our service scales, the importance of developer skills increases, but many decisions must consider the business context. We need someone who can view products from an overall perspective. The TPM plays this crucial role, eliminating various blockers faced by developers and ensuring the product's direction is technically feasible while evaluating opportunity costs and reviewing technical connections internally and externally. This is a fantastic position to grow by viewing the product and organization from a comprehensive perspective that encompasses both technology and business.

Join our dynamic team at Tosscareers as an Account Manager! In this role, you will play a key part in cultivating and maintaining strong relationships with our clients, ensuring their needs are met and exceeded. You will be responsible for driving customer satisfaction and identifying opportunities for growth.

Join our dynamic team as an Account Operations Manager at Toss!As an integral part of our operations, you will oversee account management processes, ensuring seamless communication and collaboration between departments. Your expertise will help streamline operations, enhance client satisfaction, and drive business success.

Join our dynamic Tech Excellence Team as a Technical Program Manager (TPM), where your role transcends traditional project management. In this pivotal position, you will design a robust operational framework that empowers our technical organization to enhance its capabilities independently while addressing critical blockers that hinder progress. You will act as a builder who aligns business and technology, strengthens execution across teams, and provides essential support for tech leadership.Unlike a Technical Product Owner (TPO), who focuses on specific product success within silos, the TPM operates across the organization, crafting structures to resolve the most significant challenges. You will coordinate with a broader set of stakeholders to create substantial impacts while collaborating closely with the Head of Tech as a strategic partner, particularly in resolving diverse technical challenges.

Are you ready to join a trailblazing team in the language services and technology sector? At TransPerfect, we redefine traditional translation by integrating cutting-edge software solutions into our language services. Our innovative offerings are crafted with technology at the forefront, focused on automating and enhancing business processes.If you're looking for a vibrant and innovative workplace where you can empower international organizations to implement solutions for effective global communication, operations, and sales, then TransPerfect is the ideal environment for you!This exciting opportunity is based in our Seoul office, part of our extensive network of over 100 offices globally.We offer excellent career development opportunities, a competitive bonus structure, and regularly organized social events to foster a dynamic work culture.Now, let's talk about you! We seek individuals eager to learn, with a positive attitude, and a readiness to tackle challenges. We provide a fast-track growth path along with comprehensive training in our services, technology solutions, and workflows.What you will gain:Develop and nurture outstanding relationships with clients, sales teams, and production colleagues globally.Address client requests for new projects and collaborate with various members of the production and sales teams to evaluate project scope and deliver cost estimates.Analyze the competitive landscape, formulate project proposals, and negotiate budgets and schedules with clients.Oversee project progress, ensuring strict adherence to deadlines and budgets while delivering high-quality results.

Join our innovative team at Toss Payments as a Technical Product Manager, where you will play a vital role in shaping our product organization. You will lead a team of server developers, designing and enhancing the backbone of our payment systems, and collaborate with makers (designers, frontend, and server developers) to create products for payments and merchants.Throughout the interview process, we will assess your strengths and experiences, ultimately suggesting the product or team you will be a part of upon your successful hiring. Our goal is to build a robust and flexible system that can swiftly adapt to new requirements while improving the financial experiences of our customers.

About Applied IntuitionApplied Intuition, Inc. is at the forefront of advancing physical AI, providing the essential digital infrastructure required to equip every moving machine on Earth with intelligence. Established in 2017 and currently valued at $15 billion, this Silicon Valley-based firm serves various sectors, including automotive, defense, trucking, construction, mining, and agriculture, through three primary domains: tools and infrastructure, operating systems, and autonomy. Trusted by eighteen of the world's top twenty automotive manufacturers, as well as the United States military and allied forces, Applied Intuition is headquartered in Sunnyvale, California, with a global presence that includes offices in Washington, D.C.; San Diego; Ft. Walton Beach, Florida; Ann Arbor, Michigan; London; Stuttgart; Munich; Stockholm; Bangalore; Seoul; and Tokyo. Discover more at applied.co.We maintain an in-office work environment, expecting our employees to primarily work from the Applied Intuition office five days a week. We also value flexibility and trust our employees to responsibly manage their schedules, which may include occasional remote work, starting the day with morning meetings from home, or leaving early for family commitments.About SeoulSince entering the Korean market in 2020, Applied Intuition has rapidly expanded its team and forged strategic partnerships with leading Korean automotive OEMs. Our Seoul location, situated in the vibrant Gangnam district, employs over ten talented individuals from prestigious companies such as LG, Ansys, Unity, and more.About the RoleWe are on the lookout for a skilled Application Engineering - Technical Program Manager to lead critical multi-disciplinary engineering initiatives from inception to completion. This role will require strong leadership, communication, planning, and engineering expertise to manage the growing complexity of our product releases and client requests. The ideal candidate will possess extensive experience in guiding complex projects to successful outcomes.

Join us at the forefront of technological innovation as we revolutionize the data storage industry. As a leader in this exhilarating field, you will cultivate innovative ideas, grow alongside a talented team, and help shape the future of technology.If you are ready to embrace unlimited possibilities and make a significant impact, we invite you to become part of our journey.THE ROLEAs a Senior Service Account Manager (Senior SAM), your main focus will be on managing and enhancing customer relationships, steering post-sales and support activities, and ensuring the successful implementation and operation of Pure Storage products and solutions. This pivotal role will orchestrate the customer experience, especially within our most significant and strategic accounts. The ideal candidate will serve as a customer advocate with extensive industry knowledge, acting as a trusted advisor and subject matter expert, dedicated to driving customer satisfaction, retention, and business growth.WHAT YOU’LL DOCustomer Relationship Management:Foster and develop customer relationships, taking accountability for post-sales and support activities. You will thrive in a matrixed environment, influencing, driving, and executing to meet the high standards expected.Act as a trusted advisor, advocate, and subject matter expert for customers.Build and maintain robust relationships with customers, serving as their primary point of contact.Facilitate large, complex customer engagements across various Pure Storage product lines, functions, and solutions.Occasional travel to customer sites for in-person meetings, which may reach up to 30% in EMEA and APJ regions, and approximately 15% on average for AMS.Coordination and Communication:Lead regularly scheduled status calls, providing ongoing updates summarizing key activities, outstanding issues, and the health and performance of Pure products.

Join Anduril Industries as a Technical Program Manager in Seoul, South Korea, where your expertise will drive the development and execution of high-impact technology programs. You will collaborate with cross-functional teams to ensure the successful delivery of innovative solutions that enhance national security. This role requires strong leadership skills and the ability to manage multiple projects simultaneously.

At Coupang, our mission is to astonish our customers with extraordinary service. We strive to elicit the response, “How did we ever live without Coupang?” Our journey began with a commitment to simplify the experiences of shopping, dining, and living, enabling us to disrupt the vast e-commerce landscape. As one of the fastest-growing e-commerce platforms in South Korea, we have forged a remarkable reputation for reliability and excellence.We embody the dynamic spirit of a startup while enjoying the robust resources of a large public corporation. This unique blend empowers us to continually expand and innovate with remarkable agility. Our culture is entrepreneurial, filled with opportunities to spearhead new initiatives and innovations. At Coupang, you’ll witness personal, team, and company growth daily.Our vision to shape the future of commerce is tangible. By challenging the limits of possibility, we resolve complex challenges and redefine conventional trade-offs. Now is your chance to join Coupang and craft exceptional experiences in a constantly evolving, high-tech, and interconnected world.