User Experience Researcher

Join Our Team!As a UX Researcher at Toss Securities, you will delve into the essence of investment experiences, collaborating with users to enhance their investment journeys. You will be at the forefront of defining the future of investing, interpreting every moment of a trader's experience.Our UX Researcher is an integral part of the UX Research Team.The UX…

Join our innovative UX Research Team at Tossbank, where collaboration and shared insights drive our research initiatives.About the TeamOur UX Research Team thrives on exchanging diverse research perspectives and insights, fostering a collaborative environment.The UX Researcher collaborates with all teams requiring user feedback, primarily working closely with the product team. We don't just respond to research requests; we proactively suggest improvements when we identify issues in the service.Your RoleAs a UX Researcher at Tossbank, you will investigate various financial product experiences that change throughout a customer's lifecycle and explore the interconnections between these products.You will provide insights that enable effective customer communication from a holistic banking perspective rather than focusing solely on specific financial products or services handled by individual product teams.Based on identified pain points and needs experienced by users of traditional banks, you will uncover edge points that can deliver new value.Your work will fundamentally involve proposing direction for how products should evolve based on customer feedback and identifying areas for improvement.You will utilize appropriate research methodologies such as Usability Testing (UT), In-depth Interviews, Focus Group Interviews (FGI), and Online Surveys to examine user experiences.Close collaboration with the product and strategy teams is essential; your role will involve discovering product issues and collaboratively leading strategic propositions rather than simply executing requests for research.

Join our dynamic team as a User Interview Assistant, where you will play a crucial role in gathering user insights and improving our product offerings. Your primary responsibility will be to assist in conducting user interviews, documenting findings, and collaborating with other teams to enhance user experience.

Join Us Without a Portfolio!If you have practical research experience in any domain, feel free to apply without a portfolio.How Tossplace UX Researchers WorkWe delve into real-world issues occurring in offline stores and conduct research to propose product strategies. Understanding the behaviors and contexts of both owners and customers is essential for creating effective products.As a UX Researcher, you'll work closely with the product team. Instead of merely executing research requests, you'll identify product issues and collaboratively drive strategic proposals.Engaging from the initial stages of product development, you'll derive insights necessary for prioritizing product features, moving beyond simple usability tests or satisfaction surveys. Our research process is designed to connect findings directly to actionable outcomes.At Tossplace, we tailor research methodologies to reflect the unique characteristics of offline store operations, continuously exploring various methods to address these.Responsibilities You'll Share with UsIdentify product issues in offline store environments and effectively communicate the voices of owners and customers to the team.Lead research efforts for hardware and software products, such as table orders, POS, and payment devices.Based on user feedback, suggest directions for product improvements and identify key areas for enhancement.Investigate user experiences through appropriate research methods including usability testing, in-depth interviews, focus group interviews, surveys, and field observations.Establish processes and provide training to enable diverse team members to hear directly from owners.Your ProfileHands-on experience in conducting UX research on practical projects is essential.You should be capable of selecting optimal research methodologies suited to various situations and effectively communicating research outcomes to guide product direction.Strong communication skills are necessary to collaborate smoothly with siloed teams and persuade stakeholders for product improvements.Experience or a solid understanding of enhancing user experiences with digital products (web, apps) or offline products is preferred.A desire to observe user behaviors firsthand, beyond just desk work, and uncover the essence of problems is highly valued.Experience in managing multiple research projects simultaneously in a fast-paced environment is a plus.Important NotesThis position allows for applications without a portfolio, so don't hesitate to apply even if you've faced challenges in portfolio creation.Please detail specific practical projects where you designed and conducted research aimed at improving user experiences through the 'Apply' button. Research projects or side projects are not suitable as application examples.Focus on outlining the process of defining project problems, setting hypotheses, designing and validating research, and deriving results. Sharing what you learned during this process is encouraged.Interviews will be conducted in-depth based on two examples you choose, independent of portfolio submission, and you will need to prepare separate presentation materials later.Your Journey to Joining TossplaceApplication Submission > Job Interview > Cultural Fit Interview > Reference Check > Compensation Negotiation > Final Acceptance and OnboardingA Message for Future Colleagues“Research for reports simply doesn’t exist here!”If you have experience as a researcher, this will resonate with you. The research conducted here focuses on real product improvement issues, allowing you to see how research outcomes are directly reflected in products.

Join Our Dynamic Team The UX Research Operations Manager will work collaboratively within the UX Research Team to establish a robust research environment and culture at Toss Place. Your focus will be on user recruitment, process optimization, the introduction and enhancement of research tools, and conducting research training to ensure that insights can be collected and utilized easily and effectively. Key Responsibilities Optimize internal research processes for efficient execution and continuously identify areas for improvement. Plan and enhance internal research tools and systems, introducing new tools or research programs as needed. Create and implement training programs to effectively teach research methodologies and practical applications within the organization. Establish a sharing process for insights to ensure they are meaningfully utilized and easily accessed within the organization. We Are Looking for Candidates Who Have experience defining and solving problems, along with creating or improving processes, even if they haven't specifically worked on research process improvement. Have utilized AI-based tools or features to enhance problem-solving or workflow improvement. Possess strong communication skills to collaborate effectively with multiple stakeholders. Have actively led planning and operations to drive the growth of offline products and services. Have experience in diagnosing and resolving problems to maximize business impact or expand services. Portfolio Recommendations We will review portfolios during the application process, so please ensure yours is included. Focus less on the results obtained and more on the thought processes, challenges faced, lessons learned, and any areas for improvement. If you have experience improving processes or establishing new guidelines to resolve inefficiencies, please include that. Detail instances where you proactively resolved conflicts among various stakeholders. Journey to Joining Toss Place Application submission > Job Interview > Cultural Fit Interview > Reference Check > Compensation Discussion > Final Acceptance and Onboarding A Note for Potential Colleagues As the demand for UX research grows and the market matures, there is increasing interest in developing more efficient research processes...

This Senior Product Designer role focuses on shaping the user experience for Coupang's advertising platform in Seoul, South Korea. The position sits within Coupang Ads, a team dedicated to building advertising solutions that help sellers and brands achieve goals like revenue growth and market expansion. Collaboration is a key part of the culture, with specialists from Sales, Marketing, Product, Engineering, and Operations working together to support advertisers of all sizes. The team values energy, ownership, and adaptability, and strives to create a respectful, supportive environment for people from diverse backgrounds. Advertisers are at the center of every decision, and the UX team plays a vital role in delivering user-centered strategies that drive advertiser growth. Role overview As a Senior Product Designer (Advertising User Experience), this role is responsible for leading the design of advertiser-facing products and experiences. The designer will help define and implement strategies that keep the advertiser’s needs front and center, translating those strategies into practical product solutions. What you will do Lead the end-to-end product design process for advertising solutions Formulate UX strategies that support advertiser business growth Design intuitive user interfaces for advertiser-facing products Work closely with development teams to implement design solutions Balance advertiser needs with business objectives in design decisions

About the Team You'll JoinThe Global UX Researcher at Toss Securities is a key member of the UX Research Team.Our mission is to explore the essence of global investment products and collaborate with users to enhance their investment experiences. We aim to understand every moment of international investors and shape the future of investing from the center of change.The UX Research Team works closely with all teams that require user insights, especially collaborating with product-focused Silos and the Strategy Team.We focus on uncovering impactful insights through research that drives product development rather than mere reporting.Responsibilities You Will ShareYou will lead the growth of Toss Securities' global products based on an in-depth exploration of overseas user needs.Engage with overseas users of our securities services to propose directions for Toss Securities’ global products and identify areas for improvement.Utilize appropriate research methodologies such as User Tests (UT), In-depth Interviews, Focus Group Interviews (FGI), and surveys to investigate user experiences.We'd Love to Work with Someone WhoHas experience as a UX Researcher in an international company or has conducted overseas user research that contributed to the success of global products.Has a strong understanding and experience in improving user experiences for digital products.Can apply the most suitable research methodologies based on the situation and effectively communicate research findings to guide product direction.Is eager to learn and has a strong sense of challenge for new tasks.Possesses excellent communication skills to derive and persuade new UX decision-making principles.Important NotesPlease include a portfolio during the application review process.Your portfolio should detail practical projects where you designed and conducted research aimed at improving user experience. Research projects or side projects are not suitable examples.Make sure to clearly outline the process of defining problems, setting hypotheses, designing and validating research, and deriving results, along with the lessons learned during this process.The job interview will involve in-depth discussions based on two examples you select. Please note that you will need to prepare a separate presentation material afterwards.Any false information on your resume or disciplinary actions in your employment history may lead to cancellation of the hiring process.According to Toss Securities regulations, candidates who are on the hiring blacklist or have disqualifying factors may face cancellation of the hiring process.We prioritize candidates with disabilities and those eligible for national veterans’ benefits in accordance with relevant laws.Journey to Joining Toss SecuritiesApplication submission > Job interview > Cultural fit interview > Reference check > Negotiation > Final acceptance and onboardingA Word from a ColleagueWe listen carefully to every user voice to create the best user experience.All users of our securities services are investors, so it’s essential to integrate various perspectives and habits related to investing into the Toss Securities user experience.We consider the financial context and usage context of our users from multiple angles to make Toss Securities the best.

Role overview The Senior Product Designer (Ads User Experience) position at Coupang focuses on elevating advertising products through user-centered design. Based in Seoul, this role works closely with the design team and collaborates with product managers, engineers, and other partners to create seamless ad experiences. The goal is to make Coupang's advertising interfaces more intuitive and effective for users. What you will do Design and refine interfaces for advertising products, emphasizing clear and user-friendly interactions. Work with cross-functional teams to ensure design solutions meet both business objectives and user needs. Offer creative input and feedback to improve the overall user experience of Coupang's ad offerings. Application process Complete the required Internal Transfer Request Form. Submit the application using a Coupang email account. Note: Only applications submitted with a Coupang email will be considered.

Join Our TeamThe User Interview Assistant role is part of the Design Platform Chapter at Toss Place.You will facilitate smooth interviews between UX Researchers and various product owners (PO) and product designers (PD) at Toss.Your ResponsibilitiesWe are looking for individuals to participate in online and offline interviews with Toss Place users.You will manage the entire user interview process, including scheduling interviews, providing pre-interview briefings, handling compensation payments, and addressing other inquiries.You will be responsible for quick and accurate communication between interview participants and moderators, primarily via chat, phone, and video conferencing.Assist in research project execution and analysis based on guidance from UX Researchers by collecting materials and observing interviews while also drafting scripts.Contribute to process improvement for more effective research at Toss Place based on collaborative experiences.Qualifications We SeekNo specific major or experience in UX Research required; enthusiasm for UX Research is a plus.Experience in customer interaction through chat, phone, or face-to-face is desirable, especially with diverse customer demographics.Prior involvement in extracurricular activities (clubs, projects, internships, etc.) is important for teamwork experience.Resume Submission TipsNo need for a UI or UX portfolio.Share experiences of achieving common goals with teams during extracurricular activities.Describe a memorable customer interaction and the lessons learned from it.Please NoteThis is a 3-month contract position with potential for extension after discussions.Working schedule is Monday to Friday, with hours available in two options: 10:00 AM - 7:00 PM (including a 1-hour break) or 12:00 PM - 9:00 PM (including a 1-hour break).Monthly salary is 2,300,000 KRW (before tax), including weekly holiday allowances and meal expenses.Path to Joining Toss PlaceApplication Submission > Job Interview > Final Acceptance

*This position is exclusively available to candidates residing in South Korea.*About Euromonitor InternationalAs a global leader in market data analytics and research, Euromonitor International provides unparalleled insights and data on various markets, industries, economies, and consumer behaviors. Our comprehensive analysis serves thousands of products and services, making us the premier choice for organizations pursuing growth. With our expertise, clients can confidently make bold, strategic decisions.Role OverviewAs the Research Manager at our Seoul office, you will lead a talented team of analysts dedicated to delivering high-quality local insights and impactful client narratives. This role places a strong emphasis on effective team management, operational excellence, and promoting a collaborative work environment across various functions. You will act as a crucial link between your team and various departments, including Regional, Client Support, and Foundational Data teams, driving organizational goals and strategic initiatives.Key ResponsibilitiesTeam LeadershipMentorship and Development: Recruit, train, and mentor a diverse team of analysts, fostering professional growth and enhancing industry expertise and cross-functional collaboration.Performance Management: Conduct regular evaluations, provide constructive feedback, and recognize achievements to motivate high performance.Fostering Collaboration: Create a culture of teamwork, open communication, and accountability, ensuring close collaboration with Regional and Client Support teams. Project OversightStrategic Planning: Plan and prioritize multiple research projects, ensuring adherence to methodologies, deadlines, and quality standards.Monitoring and Delivery: Supervise research workflows, monitor progress, and proactively address potential issues to ensure projects are completed on time and meet high standards. Client Engagement and Relationship ManagementClient Interaction: Dedicate at least 20% of your time to leading client engagements for specific accounts, guiding your team in identifying opportunities to deepen client relationships and drive business growth.Client Concerns: Serve as the primary point of escalation for client issues, providing solutions and maintaining high levels of client satisfaction.Actionable Insights: Collaborate with the Client Support team to convert client queries into actionable opportunities, enhancing engagement and fostering mutual growth.

Join the Frontend Chapter at Toss Securities!We are developing mobile and desktop products using modern web technologies, including services for Android and iOS app web views and back-office operations.Our goal is to provide a sleek investment experience that makes complex investment products accessible to everyone while leveraging optimal engineering techniques to display real-time data seamlessly.About the TeamCollaborate with Platform Designers to define what constitutes an excellent UX for Toss Securities services.Assist designers in creating high-quality UX designs and develop tools that simplify implementation for developers.Your ResponsibilitiesDevelop and maintain the design system utilized in Toss Securities services.Establish principles and structures that ensure the design system provides consistent and scalable interfaces.Define UX rules such as responsive design, keyboard usability, and loading experiences to ensure comfortable use across all environments.Create a “Design Linter” that allows designers to receive suggestions for improved UX directly in design editor tools.

About the Role tosscareers is looking for a Research Assistant in Seoul to help advance ongoing research projects. This position supports key research efforts with careful analysis and a strong focus on accuracy. What You Will Do Assist with research tasks and data collection Support project teams by organizing and analyzing information Contribute to the progress of active research initiatives Location Seoul

Join our dynamic team at Toss Careers as a Research Assistant! In this role, you will engage in innovative research projects that drive our initiatives forward. Collaborate closely with cross-functional teams, analyze data, and present your findings to influence decision-making. We are looking for a motivated individual who is passionate about research and eager to learn.

Introducing Toss SecuritiesToss Securities has rapidly grown to become the leading platform for international stock trading with 7.4 million registered users and 4 million active monthly users. We broaden our customers' investment choices with various products such as stocks, bonds, and options.We are the only community equipped with an R&D team including UX, strategy, and machine learning, focused on creating better customer experiences and innovations that extend beyond immediate problem-solving.Our culture emphasizes collaboration among experts from diverse fields, fostering an environment of growth based on autonomy and accountability.The top priority at Toss Securities is the innovation of customer experiences. We redefine investment interactions through user-centric designs that are easy and familiar for everyone to navigate.How Toss Securities Product Designers WorkAs a sole designer, you will take the lead in designing all user interfaces and making key decisions regarding customer interactions.There’s no need for separate approvals or reporting; the Product Designer holds the ultimate responsibility and authority over user experiences.Each silo is comprised of a minimum of 6-8 members dedicated to product development, allowing for independent decision-making - it feels like joining a small startup!Your main focus will be solving user problems, supported by top experts in research, writing, and graphics as needed.You will gather qualitative and quantitative data on user discomforts and continuously improve the experience to create the best outcomes.Considerations will include making complex financial concepts easily comprehensible while also thinking about product business growth.Check out frequently asked questions for designers

Join Our Team and Engage in the Following Responsibilities - Conduct penetration testing and vulnerability assessments on Toss's external and internal services (web, mobile applications, etc.).- Provide technological diagnostics and improvements for electronic financial infrastructure.- Collaborate in researching and analyzing new hacking techniques and defensive strategies.- Perform infrastructure system diagnostics.

Join Our Mission to Conquer Cancer Through AILunit, a leading medical AI software company dedicated to transforming cancer care through innovative AI solutions, is seeking a Senior Applied Research Scientist. Our technology aids in cancer detection and treatment outcome predictions, ensuring patients receive timely and personalized care. Team DynamicsYou will collaborate with a dynamic team of AI research scientists and engineers within our Oncology AI Research Department, passionately pursuing meaningful applied research that impacts lives.Our diverse team brings together various cultural backgrounds and expertise, fostering a culture of sharing and collaboration, whether through engineering, model-centric, or data-centric AI initiatives. Position HighlightsYour contributions will directly influence our mission to enhance cancer treatment personalization, with our world-class software utilized in hospitals and pharmaceutical companies globally.Engage in cutting-edge projects encompassing object detection, semantic segmentation, self-supervised learning, and more, leveraging extensive datasets and cloud computing capabilities.Participate in community engagement through publications, blog posts, and public events like machine learning challenges.Grow both personally and professionally by working on diverse projects and collaborating with a talented, multidisciplinary team. Key ResponsibilitiesDesign, propose, and implement advanced AI models that tackle real-world challenges in cancer diagnostics and treatment planning.

Lunit, based in Seoul, is a healthcare AI company dedicated to improving cancer diagnosis and treatment. The team creates AI tools that help clinicians make precise diagnoses and predict how patients will respond to therapies, with the goal of advancing personalized care. This role is open to candidates living in Korea who have business-level Korean proficiency. Team Overview The Biomedical Research Team (BMRS) is part of Lunit's Oncology Group. BMRS connects AI research with clinical practice by running exploratory and data-driven studies that test AI models in real-world settings. The team works closely with clinicians, product development, MLOps, and platform engineering to turn research into products that support patient care. Role Overview The Biomedical Research Scientist - Precision Oncology will focus on developing predictive models for Lunit's AI biomarker platform using patient tissue slide images. The position involves building metrics from digital pathology images, validating their clinical relevance, and contributing to translational research. Collaboration with clinicians, engineers, and product teams is central to ensuring research findings inform clinical decisions. Key Responsibilities Design, develop, implement, and evaluate image-based companion diagnostics biomarker models for personalized treatment decisions. Translate biological and clinical requirements into scalable machine learning and AI solutions in partnership with clinicians, engineers, and product teams. Lead experimental design and analysis, including idea generation, documentation, and reporting. Conduct clinical research to ensure validity and reproducibility of results. Present and publish research findings through abstracts, papers, and conferences. Required Qualifications Bachelor's degree in a relevant field with over 3 years of experience, or a Master's degree or higher in Bioinformatics, Computational Biology, Biomedical Science, Biomedical Engineering, Biology, Medicine, Computer Science, Statistics, or a related area. Experience developing machine learning models and deploying them in production or research environments. Background in data integration, machine learning applications, and statistical analysis (including statistical tests and evaluation metrics). Proficiency in Python and machine learning frameworks, with the ability to develop data pipelines. Strong communication skills for effective collaboration across teams. Preferred Qualifications PhD in a related field (Bioinformatics, Computational Biology, Biomedical Science, Biomedical Engineering, Biology, Medicine, Computer Science, Statistics, or similar). Research achievements in deep learning, machine learning, or applied statistical learning in biology, such as publications, open-source contributions, or product launches. Expertise in cancer genomics, spatial genomics, or multi-omics data analysis. Experience in cancer biology, immunology, digital pathology, or medical image analysis. At least 2 years of experience in computer vision or machine learning, or relevant research experience. Background in clinical research and applying complex machine learning techniques systematically. Experience integrating and analyzing large-scale or high-dimensional medical data. Strong problem-solving, planning, and project management skills. Application Materials Resume (any format) Portfolio (optional): Should outline objectives, execution details, personal contributions, and outcomes of research and development projects. Interview Process Document Screening Competency-based Interview 1 Competency-based Interview 2 Culture-fit Interview Onboarding Reference checks may be conducted after the final interview if needed. Working Conditions Employment type: Full-time Work location: Lunit Headquarters, 5th floor, Case Square Gangnam, 374 Gangnam-daero, Gangnam-gu, Seoul Salary: Determined after the interview Additional Information Providing false information in application documents may result in disqualification, even after hiring confirmation.

Role overview AbbVie is seeking an entry-level Clinical Research Associate based in Seoul. This position offers the chance to learn the essentials of clinical trial operations while working alongside seasoned professionals. It is structured for those interested in starting a career in clinical research. What you will do Assist with the full process of clinical trials, from initiation to completion Help ensure compliance with regulatory requirements and company procedures Contribute to projects aimed at improving healthcare outcomes Who should apply This role is ideal for early-career individuals looking to gain practical experience in clinical research within a supportive, team-oriented setting.

# Join Our Dynamic Team- As a Research Assistant, you will be part of the Strategy Team.- Our Strategy Team is dedicated to providing strategic insights that empower each of Toss's various services to grow like a startup, leading the implementation of these strategies.- You will identify growth levers and discover impactful action items to propel our services, aiming to transform them into new engines of growth for Toss.- Our team comprises members from top-tier strategy consulting firms and leading tech companies. # Your Responsibilities- Collaborate with team members to support strategic planning for Toss services.- Conduct thorough research and analysis on domestic and international fintech and related industries to provide information for product strategy and growth opportunities.- Gather and organize data from Toss services and external research institutions to assist in business modeling within the team. # Ideal Candidate- We are looking for someone with a quick learning ability who can conduct research on diverse topics.- Experience in investment banking, consulting, or private equity/venture capital internships is preferred.- Additional experience in strategy consulting internships or research related to B2C mobile services would be a plus. # Important Information- This is a contract position with a duration of 3 months from the date of hire.- Applications are reviewed on a rolling basis, and candidates who pass the initial screening will be notified about interview arrangements. # The Application Journey at Toss- Application submission > Job interview (mini case study) > Final acceptance- Recruitment is ongoing (until positions are filled).- The mini case study will focus on topics related to actual business operations at Toss.- In some cases, tasks such as Excel tests or research assignments may also be included; further details will be provided to candidates who pass the document screening.- Candidates with disabilities or those eligible for national veterans' benefits will receive preferential consideration according to relevant laws.

Join Our Team!We are seeking a dedicated Research Assistant to become a vital part of Toss's Corporate Development (Corp Dev) Chapter. This team focuses on driving new business development and managing investment/M&A projects.Your Responsibilities:Engage in new business development and investment/M&A projects at Toss.Support the Corp Dev Chapter by assisting in the development of new business opportunities and investment/M&A initiatives.Conduct market research and analysis to identify potential new business ventures.Gather vital information on market size, competitive landscape, and industry trends to aid Corp Dev Chapter's Go/No-go decision-making processes.What We Are Looking For:Ability to quickly grasp and communicate complex information across various industries and topics.Proficiency in conducting research in English and conducting interviews in English is preferred.Experience in strategic consulting or research roles, particularly within B2C mobile services, is a plus.A curious mindset with a strong sense of ownership.Important Notes:This role is a short-term contract position, with an initial duration of 3 to 6 months from the start date, extendable based on performance.Applications will be reviewed continuously, and only candidates who pass the initial screening will be contacted.During the application process, you will be asked to indicate your availability for joining. This information is only for reference to facilitate team placement and onboarding, and it will not affect your application outcome.Even if you are not selected for this hiring round, we will keep your information on file for future opportunities.Our Hiring Process:Application Submission > Job Interview (including a case interview) > Final OfferApplication Period: Ongoing until the position is filled.The case interview will focus on topics relevant to Toss's current business.If you have any questions, please reach out directly to our recruitment team through the Toss career site.