User Operations Specialist - Full-time/Intern in Shanghai

Join our dynamic team at Flowith as a User Operations Specialist, where your role will be pivotal in connecting our users with our innovative product. We are seeking individuals who are empathetic and user-focused, ready to actively engage with Flowith's global communities. Your efforts will significantly enhance daily community interactions, ensure user success, and facilitate valuable product feedback loops, all contributing to the worldwide scaling of Flowith's product philosophy.Key ResponsibilitiesCommunity Engagement: Actively participate in Discord and other user communities to foster positive discussions and facilitate knowledge sharing.Global User Support: Deliver professional and timely support to users through email and various community channels.User Feedback Collection: Systematically gather and analyze user feedback, translating insights into actionable product improvements.Product Documentation: Assist in the development and maintenance of FAQs, tutorials, and onboarding materials.Community Events: Support the planning and organization of global and local community events to enhance user engagement and retention.As a User Operations Specialist at Flowith, you will be more than just a problem-solver; you will be a guide fostering a vibrant community atmosphere. Your role involves deeply engaging with both local and international communities, listening to user voices, and helping propagate Flowith's product philosophy on a global scale.

Role Overview: As the 'Monetization Maestro' at Flowith, your mission is to transform our product's value into a compelling exchange that resonates with our users. This role goes beyond mere pricing; it involves creating seamless monetization pathways that benefit both the company and our customers.Key Responsibilities:Pricing & Packaging Strategy: Conduct market analysis and user segmentation to design and refine Flowith's global subscription tiers, optimizing for ideal conversion rates and Average Revenue Per User (ARPU).Conversion Funnel Optimization: Analyze the Free-to-Paid transition and implement strategic product interventions (such as intelligent paywall triggers and onboarding upsells) to enhance conversion rates.Monetization Campaigns: Strategically plan and execute promotional events and retention initiatives (e.g., Black Friday, Back-to-School) to drive revenue and cultivate long-term customer loyalty.Global Billing Experience: Oversee and improve payment success rates across various regions while addressing complex billing and subscription challenges.Revenue Tracking & Reporting: Create and manage dashboards for essential monetization metrics (MRR/ARR, Conversion Rates) to deliver insightful business reviews and forecasts.你深谙 SaaS 产品的增长与变现逻辑，能将复杂的商业策略落地为用户心甘情愿买单的丝滑体验。定价与包装策略 (Pricing & Packaging): 基于市场调研与用户分群，制定并持续迭代 Flowith 的全球订阅计划，找到转化率与客单价的最佳平衡点。全链路转化优化: 深入诊断 Free-to-Paid 的转化漏斗，设计并落地引导付费（如 Paywall 触发时机、Onboarding 转化等）的运营策略与产品机制。商业化活动策划: 针对不同节点（如黑五、开学季）或特定高价值用户群，策划促销与留存活动，提升整体营收与长期留存。全球支付体验优化: 监控并优化不同国家/地区的支付成功率，跟进解决计费异常、退款及订阅相关的复杂客诉。营收目标追踪: 搭建商业化核心指标看板（MRR/ARR、转化率等），定期输出高质量的商业复盘、市场动作诊断与收益预测报告。

Role OverviewAs the architectural mastermind and the vigilant steward of Flowith’s global production environment, you will play a pivotal role in our organization. This position transcends the traditional firefighting approach to outages; you will be the foundational pillar supporting our rapid business expansion. By mastering the Cloudflare ecosystem alongside mainstream global cloud infrastructure, you will design and implement sophisticated distributed architectures that can handle high concurrency with low latency. Through aggressive performance optimization and a steadfast commitment to automation, you will guarantee that millions of users worldwide enjoy seamless and stable AI interactions.Key ResponsibilitiesGlobal Architecture Implementation: Architect and oversee cross-platform cloud-native architectures, facilitating multi-region deployments, elastic scaling, canary releases, and swift rollbacks to ensure the efficient functioning of globally distributed applications.Traffic & Performance Optimization: Spearhead the architectural design of managed caching and asynchronous messaging capabilities to adeptly manage hot caches, task decoupling, and traffic surges.High Availability & Continuity: Create and continuously refine an observability framework (SLI/SLO and alert governance). Formulate and conduct drills on backup/recovery, disaster recovery procedures, and emergency response systems to uphold business continuity.Technical Vision & Empowerment: Engage in tech stack selection and architecture reviews for essential business features, striking the ideal balance between reliability, security, cost, and maintainability.全球化架构落地：设计并管理跨平台云原生架构，推进多地域部署、弹性扩缩容、灰度发布与快速回滚，保障全球分布式应用的高效运行。流量与性能优化：主导托管式缓存与异步消息能力的架构设计，从容应对热点缓存、任务解耦与流量削峰。高可用与连续性保障：建设并持续优化可观测性体系（SLI/SLO与告警治理），制定并演练备份恢复、容灾切换与应急响应机制，捍卫业务连续性底线。技术前瞻与架构赋能：参与核心业务的技术选型与架构评审，在可靠性、安全性、成本与可运维性之间找到最优解。

Join coins as the Global User Growth Lead, where you'll drive innovative marketing strategies to expand our user base across the globe. In this pivotal role, you will collaborate with cross-functional teams to enhance user engagement and retention, utilizing data-driven insights to steer growth initiatives. Your expertise will be instrumental in shaping our global marketing strategies and ensuring the successful execution of campaigns.

As a Data Analyst Intern at Flowith, you will act as the bridge connecting user behavior with product decisions. Here, data transforms from mere numbers into vibrant user stories. Your role will involve delving into the core of product operations, analyzing user behavior pathways within Flowith to uncover key insights for enhancing various data metrics.Key Responsibilities:User Journey Diagnostics: Conduct in-depth analysis of the entire user data chain to identify drop-off points, providing direct insights for product operation strategy adjustments.Growth Experiment Review: Assist in designing and evaluating A/B tests to validate the effectiveness of operational initiatives, driving core metric growth.Core Metric Monitoring: Build and maintain operational dashboards to track crucial metrics such as DAU, feature penetration rates, and user lifetime value, providing timely alerts for anomalies.Qualitative and Quantitative Analysis: Combine feedback collected from Customer Service with data to validate the prevalence of user pain points, assisting in prioritizing product needs.Internal Agent Collaboration: Participate in developing an internal market agent that allows non-technical teams to access product analytics through natural language queries.Requirements:Data-Driven Operational Mindset: Ability to not only analyze data but also understand business implications, hypothesizing what the data reflects about user psychology and challenges.Advanced Analytical Skills: Proficiency in PostgreSQL, capable of independently writing complex queries (multiple table joins, window functions, CTE) for user segmentation, funnel analysis, and retention calculations.Logical Communication: Ability to convert complex data analysis results into visual charts and easily digestible operational recommendations (Actionable Insights).Embrace New Technologies: Passionate about AI, eager to explore how agent technology can innovate traditional data analytics processes.Preferred Experience: Previous internships in internet product operations, user growth, data analysis, or backgrounds in statistics/computer science, or software development experience.

Role Overview The Enterprise User Services Specialist at Fuku supports office technology operations in Shanghai. This position focuses on troubleshooting and resolving issues with desktops, laptops, Microsoft Windows systems, printers, and related equipment. The goal is to keep the office technology environment stable and efficient for all employees. What You Will Do Manage daily operations for office technology equipment, including setup, maintenance, and issue resolution. Identify and address technical problems proactively, working with other teams to resolve issues quickly. Deliver technical support to internal staff, using both Mandarin and English as needed. Maintain and oversee core IT infrastructure, including Microsoft Windows 11, Active Directory, DNS, and DHCP. Provide specialized support for trading room technology and applications. Experience with Bloomberg is a strong plus. Location Shanghai, Shanghai, China

ThirdBridge is seeking a Finance Intern to join its Shanghai office. This internship provides exposure to key finance functions and the chance to work closely with seasoned professionals in the field. Responsibilities Support the finance team with ongoing projects Assist in financial analysis, budgeting, and forecasting activities Take part in daily team operations and learn established finance processes Learning and Development Gain firsthand experience working in a professional finance setting Receive mentorship and guidance from experienced finance experts Develop practical skills that support a future career in finance

Collaborate with engineers to provide robust support for technical platforms and troubleshoot technical issues.协助工程师，提供技术平台支持，解决技术问题。Assist engineers in organizing and maintaining the electrical knowledge base.协助工程师，整理电气知识库。Contribute third-party insights to enhance and optimize existing products.对现有产品持续改进，对现有流程提出优化意见。Complete additional tasks as assigned by the team.完成团队的其他事项。Demonstrate innovative thinking.创新。Familiarity with ISO 14001 & 45001 standards.了解ISO 14001 & 45001标准。

Join Flowith as a pivotal SEO Content Growth Intern, where your focus will be on leveraging SEO-driven content strategies to amplify our brand's visibility and customer acquisition in organic search. Your mission will be to transform keyword opportunities into actionable content assets, driving sustainable organic growth for our brand in the global market.Key Responsibilities:In-depth Content Creation: Independently craft high-quality blog posts, including detailed feature analyses, beginner-friendly tutorials, and compelling user case studies.Competitive Content Analysis: Research competitors' content marketing strategies and high-ranking pages to extract reusable topic ideas and writing frameworks.Performance Tracking: Continuously monitor the rankings, traffic, and conversion performance of published content, iterating and optimizing strategies based on data feedback.AI Content Workflow Exploration: Experiment with AI tools to develop an efficient content production workflow, enhancing overall efficiency from topic selection to publication and building scalable content assets.

JadeClass Education is hiring a full-time English Teacher for Grades 1 to 3 in Shanghai. This position focuses on helping young learners develop their language abilities and fostering curiosity in the classroom. Role overview The teacher will guide early elementary students through English lessons and support their academic growth. Creating a positive and engaging learning environment is central to this role. Teaching approach The school emphasizes a nurturing style and values active participation with students. Building strong relationships and encouraging students to explore language are key parts of daily work. Location This position is based in Shanghai, Shanghai Shi, China.

Join QIMA as a Lab Testing Intern located in Shanghai, where you will gain hands-on experience in laboratory procedures and contribute to quality assurance processes. This internship is designed for students or recent graduates who are eager to learn and develop their skills in a fast-paced environment.

Join QIMA as a Client Service Intern and gain hands-on experience in the dynamic field of lab testing. As a key member of our team in Shanghai, you will be responsible for assisting with client inquiries, managing documentation, and supporting project management efforts. This is an excellent opportunity for individuals looking to develop their skills in customer service and laboratory operations within a global company.

Join QIMA as a Lab Testing Intern focusing on ROHS compliance. This internship offers a fantastic opportunity to gain hands-on experience in laboratory testing and compliance processes in a fast-paced environment. You will work closely with our experienced team to ensure products meet regulatory standards, contributing to our commitment to safety and quality.

Position Overview:As a Telemarketing Consultant, you will play a crucial role in reaching out to potential guests via telephone to promote exclusive discounted holiday packages. Your empathetic and problem-solving skills will be essential in addressing objections and motivating guests to attend our preview presentations.Key Responsibilities:Deliver a scripted presentation to ensure clear communication with potential guests, aiming to maximize the number of preview packages sold, presentations booked, and participation in promotional activities.Encourage customers to purchase and enjoy the Holiday Discovery Package by highlighting its benefits and emphasizing the rewarding experiences it offers.Verify that all guests meet the participation criteria outlined by AVC and ensure accurate and timely documentation of these details.Maintain up-to-date customer information in the Salesforce system.Effectively manage assigned leads to optimize conversion rates for preview package sales, achieving a minimum of 210 minutes of talk time daily in accordance with company guidelines.Perform additional clerical or administrative tasks as requested by the Shanghai Call Centre management team.

Role OverviewJoin our dynamic product design team as a Product Designer UI, where you will play a crucial role in the continuous evolution of our core products. You will be involved in enhancing both functional structures and visual systems, ensuring that our complex technical frameworks are cohesive, clear, and visually captivating.Key ResponsibilitiesProduct Interface & Interaction Design: Spearhead the complete design process for Flowith's core offerings. Ensure that advanced AI features are user-friendly, maintaining clarity in structure, hierarchy, and feedback mechanisms while delivering a fluid user experience.Design System Architecture & Maintenance: Lead the development and refinement of our product design system, including component libraries, interaction patterns, and visual standards, to ensure scalability and consistency throughout product iterations.Product Visual Style Exploration: Collaboratively explore and establish a unique AI-native visual language, creating a distinctive brand identity that balances cutting-edge aesthetics with readability, thereby enhancing the overall quality and texture of our products.RequirementsStrong Design Fundamentals & Aesthetic Acumen: Proficient in Figma and other leading design tools; possess a keen eye for typography, color, proportion, and rhythm, with the ability to balance rational structure and emotional appeal.Product Visual & System Thinking: Demonstrated experience in comprehensive product design, from information architecture to high-fidelity interface execution. Familiarity with building or maintaining design systems is highly desirable.AI Product Insight & Vibe Coding Capability: Experience designing productivity tools or AI platforms is advantageous. Ability to employ vibe coding for rapid prototyping and translating conceptual designs into production-ready formats.Basic Motion Design Skills (Bonus): Capability to incorporate motion design to enhance product hierarchy and provide intuitive interaction feedback.Communication & Collaboration: Strong interpersonal skills for effective collaboration with cross-functional teams; maintain design excellence and sound judgment in a fast-paced, iterative environment.

Join Flowith as a Creative Video Producer, where you'll leverage your skills to transform cutting-edge technology into engaging visual narratives. Your role will encompass creating demo videos, short-form content, and exploring innovative AI-generated visuals to enhance our global outreach.Key ResponsibilitiesVideo Production: Take the initiative in producing demo videos that highlight our product features and interactions using tools like Screen Studio.Advanced Collaboration: Support long video post-production tasks including editing, packaging, subtitling, and cover design.Short Video Exploration: Investigate and experiment with platforms like YouTube Shorts, TikTok, and Instagram Reels to identify viral trends for AI products.AI-Enhanced Workflow: Incorporate AI-driven image and video tools into your production process to discover next-level visual formats.

Veeva Systems is a visionary organization at the forefront of industry cloud solutions, dedicated to accelerating the delivery of therapies to patients within the life sciences sector. As one of the fastest-growing SaaS companies globally, we achieved over $3 billion in revenue in our latest fiscal year, with considerable growth opportunities on the horizon. Our core values include doing what is right, ensuring customer success, fostering employee success, and maintaining speed. In 2021, we made history by becoming a public benefit corporation, signifying our commitment to balancing the interests of our customers, employees, society, and investors. Join us in transforming the life sciences industry and making a meaningful impact on our customers, employees, and the communities we serve.The Role As a Business Consulting Intern, you will collaborate with our seasoned consulting teams. This opportunity is tailored for students eager to delve into the realms of Consulting, Life Sciences, and Data Analytics. Throughout your internship, you will acquire diverse consulting skills, gain insights into the business processes of leading life sciences companies, and enhance your soft skills.

Assist in preparing samples for laboratory testing.Conduct tests according to established protocols under the guidance of experienced personnel.Operate laboratory test equipment with proper supervision.Document testing results accurately on data sheets.Maintain records of consumable materials used during tests as required.Ensure the cleanliness and organization of the laboratory workspace.

Join Veeva Systems as a Marketing Intern and immerse yourself in the dynamic world of life sciences technology. This internship offers you the opportunity to support marketing initiatives, collaborate with cross-functional teams, and gain hands-on experience in project management. You will contribute to the development of marketing strategies aimed at promoting our innovative solutions, while enhancing your skills in digital marketing and analytics.

Join our dynamic team at Alphagrep Securities as a Business Operations Specialist. In this pivotal role, you will streamline our operational processes and enhance efficiency across various departments. Your insights will contribute to strategic decision-making and drive our business forward.