Field Technical Support Engineer - Robotics

About Mecka AIAt Mecka AI, we are pioneering the data infrastructure layer for robotics and embodied AI. Our mission is to empower robotics companies and AI teams by ensuring seamless robot deployments and precise data capture. We are dedicated to making sure that our systems function reliably in real-world conditions while gathering high-quality data for training, assessment, and deployment.Our operations take place in the field — whether in factories, laboratories, or deployment sites — where speed, dependability, and technical acumen are crucial.The RoleWe are seeking a skilled Field Technical Support Engineer located in Shenzhen to assist with robot deployments and data capture initiatives.This position is a hands-on, on-site role. You will ensure that robots are deployed effectively, operate seamlessly, and collect high-quality data in real environments. Collaboration with customers, remote engineering teams, and teleoperation staff will be essential to maintain reliable deployments.ResponsibilitiesRobot Deployment & On-Site SupportAssist with on-site robot deployments, pilots, and evaluationsConfigure, calibrate, and validate robotic systems in live environmentsDiagnose and resolve hardware, software, sensor, and networking issues in real timeServe as the primary technical representative on-site during deploymentsData Capture OperationsLead data capture efforts during live robot operationsEnsure data collection meets specified requirements and quality benchmarksOversee sensors, video feeds, and telemetry during capture sessionsIdentify and rectify issues that may affect data quality or usabilityTeleoperation & Remote SupportFacilitate teleoperation workflows during deploymentsCollaborate with remote operators and engineering teamsAssist in setting up, testing, and monitoring teleoperation systemsEffectively escalate issues when necessaryCross-Team CoordinationAct as the local contact point in ShenzhenRelay deployment status, challenges, and solutions to remote teamsDocument processes and maintain accurate records

We are seeking a highly skilled and innovative Robotic Solution Design Engineer to join our dynamic team at Renesas Electronics. This role involves designing and implementing advanced robotic systems that enhance automation and efficiency in various applications. As a key member of our engineering team, you will collaborate with cross-functional teams to develop cutting-edge solutions that meet the evolving needs of our clients.

Role overview The Senior Field Service Engineer at asm, based in Shenzhen, supports customers by maintaining and troubleshooting advanced equipment. This role combines practical technical work with regular customer interaction, ensuring equipment runs smoothly and clients receive timely assistance. Key responsibilities Diagnose and resolve equipment issues on-site to keep systems operating reliably. Carry out routine maintenance and repairs on company machinery. Provide technical support and answer product questions directly for clients. Train customers on proper equipment use and maintenance procedures. Share feedback with internal engineering teams to support ongoing product improvements. Requirements Proven experience in field service engineering, with a focus on troubleshooting and maintaining equipment. Skilled at communicating technical information clearly to clients. Flexible and collaborative, comfortable adapting to new challenges and working within a team.

Join Overview.ai as a Senior Field Engineer (Controls)At Overview.ai, we are at the forefront of AI computer vision in the manufacturing sector, tackling complex inspection challenges that traditional machine vision cannot solve. As a full-stack organization, we implement GPU-powered cameras in production lines, perform edge inference, and manage a robust platform that supports a global fleet of devices.Our rapid growth is fueled by our customers' satisfaction with our product, which delivers exceptional accuracy, swift deployment, and a user-friendly interface, enabling genuine factory implementations beyond mere pilot projects.Why You Will Love This RoleOwnership of Production: You won't just be providing support; you will take full responsibility for uptime and line performance on the factory floor.Challenging Problems: You will tackle complex issues such as intermittent I/O, timing jitter, noisy signals, and network flakiness.Growth Opportunities: Enhance your advanced control skills while collaborating with top-tier AI, embedded, and firmware teams to implement lasting solutions.High Talent Density: Work alongside passionate and efficient professionals who value your contributions and act swiftly on them.Travel and Autonomy: As a senior technical authority, you will enjoy the freedom to operate across various sites.Your ResponsibilitiesControls and Line IntegrationSeamlessly integrate Overview.ai systems into automation lines to ensure optimal performance.Commission and troubleshoot PLC-to-device communication using standard industrial protocols:EtherNet/IP, PROFINET, Modbus, OPC UA (and their real-world variants).Diagnose and resolve timing and triggering issues, including:Double triggers, missed triggers, trigger bounce, incorrect edge detection, latency/jitter, and inconsistent handshakes.Debug inconsistent network communications and ensure reliable operations.

Role Overview Join our dynamic team at Canonical as we empower innovation through Ubuntu, the leading Linux platform powering everything from cloud solutions to connected devices. Our IoT Field Engineers play a pivotal role in assisting clients to develop advanced IoT products and services across diverse sectors, including autonomous vehicles and smart refrigeration. As an IoT Field Engineer, you will be instrumental in guiding customers through a multitude of silicon and board options, ensuring the delivery of tailored applications, and safeguarding critical infrastructure security. Our ideal candidates are experienced software engineers well-versed in the Linux ecosystem, from firmware to user interface. You will represent Canonical's capabilities to esteemed clients globally, helping them navigate their varied objectives—from high-stakes, costly machinery to affordable, compact devices. Our mission is to provide insightful guidance at every stage, enabling our customers to make effective decisions and deliver solutions that align with their business goals punctually. The responsibilities of this role include consulting, developing, showcasing, and presenting cutting-edge operating systems and application technologies in a fast-paced environment. The challenges you will face are stimulating, requiring quick thinking and resourcefulness while delivering diverse solutions spanning cloud, server, desktop, and IoT technologies. This position will primarily support clients in China and the broader Asia-Pacific region.

Join Smiths Group as a Technical Sales Manager where you will play a pivotal role in driving sales growth and developing strong relationships with our clients. You will leverage your technical expertise and sales acumen to understand customer needs and provide tailored solutions. This position requires a blend of technical knowledge and interpersonal skills to effectively communicate complex information to diverse stakeholders.

Join Renesas Electronics as an Online Field Application Engineer specializing in embedded products. In this role, you will leverage your technical expertise to support customers in their integration of our cutting-edge embedded solutions. Your responsibilities will include providing technical support, troubleshooting, and collaborating with cross-functional teams to ensure customer satisfaction and product success.

Join dLocal as a Monitoring & Support Associate, where you will play a pivotal role in ensuring our systems operate seamlessly. This position in Shenzhen involves monitoring performance metrics, troubleshooting issues, and providing exemplary support to our clients. Your contributions will be critical in enhancing our customer experience and maintaining our reputation as a leader in cross-border payment solutions.

Join Western Digital as a Staff Engineer in Product Engineering, where you will be at the forefront of innovation in data storage solutions. We are seeking an experienced engineer who is passionate about developing cutting-edge products and enhancing existing technologies. In this role, you will collaborate with cross-functional teams to design, develop, and implement advanced engineering solutions that meet market demands.

Join Western Digital as a Principal Engineer in our Product Engineering team in Shenzhen. In this role, you will lead innovative projects that drive our product development forward. Collaborate with cross-functional teams to design, develop, and implement cutting-edge technologies that meet customer needs and market demands.

About Us SharkNinja is a leading global product design and technology company, renowned for its diverse range of five-star rated lifestyle solutions that significantly enhance the lives of consumers worldwide. With two trusted global brands, Shark and Ninja, we have established a remarkable history of introducing disruptive innovations to the market, allowing us to expand into multiple product categories and achieve substantial growth and market share. Our headquarters are located in Needham, Massachusetts, and we employ over 4,100 dedicated associates. Our products are available at major retailers and online platforms globally. Exciting Responsibilities: Collaborate effectively with teams to deliver exceptional products to consumers.

Role overview AECOM is hiring a Junior Civil Engineer in Shenzhen. This entry-level position supports the design and delivery of infrastructure projects. The role offers hands-on experience alongside experienced engineers. What you will do Assist with the design and planning of civil engineering projects Support implementation efforts under the guidance of senior engineers Help develop practical solutions for project challenges Contribute to meeting industry standards and project requirements Collaboration Work closely with senior team members to gain technical skills and ensure quality across project phases.

Join Formlabs as a Quality Engineer, where you will play a crucial role in ensuring the excellence of our cutting-edge 3D printing technology. You will be responsible for developing and implementing quality assurance processes that will enhance product reliability and customer satisfaction. Collaborate with cross-functional teams to identify areas for improvement, and utilize your analytical skills to solve complex quality-related issues. Your contribution will be key in maintaining our commitment to delivering high-quality products to our customers.

Join the dynamic team at Interikea Group as an Engineering Intern! This full-time position provides a unique opportunity for recent graduates and aspiring engineers to immerse themselves in innovative engineering projects. You will collaborate with experienced professionals, gaining hands-on experience while contributing to exciting technological advancements.

At Formlabs, we believe that to revolutionize an industry, assembling the finest team is paramount. If you are passionate about delivering cutting-edge professional 3D printers directly to the desks of designers, engineers, researchers, manufacturers, and artists worldwide, we invite you to join us. We are thrilled to develop devices that not only excel in performance and produce exquisite parts but also embody meticulous user experience design. In this role, you will be responsible for architecting, prototyping, constructing, and designing the hardware systems for our next-generation 3D printers. Your expertise will directly influence essential system decisions that impact product performance and reliability. If you aspire to lead design initiatives and create tools that you would be eager to use, we want you as our next Mechanical Engineer. Key Responsibilities: Innovate within the realm of 3D printing by developing creative solutions for complex challenges. Serve as a technical leader within our team of mechanical, systems, and electrical engineers, overseeing, reviewing, and mentoring junior colleagues. Prototype new systems, mechanisms, conduct material tests, and explore 3D printing challenges. Design the various subsystems of a 3D printer or processing appliance focusing on performance, manufacturability, and reliability. Create an unparalleled 3D printer ecosystem that stands out in the market. Qualifications: Proven portfolio showcasing experience in electro-mechanical systems. Desire to create a precision tool that is aesthetically pleasing both internally and externally. Knowledgeable about thermal systems, optical systems, sensor design, controllers, structures, and algorithms. Detail-oriented with a passion for part design, material selection, and manufacturing techniques. Ability to devise elegant systems that operate with efficiency and simplicity. Excellent communication skills to collaborate with vendors, suppliers, and team members globally. Familiarity with various manufacturing methods for high-volume and high-performance products. Hands-on approach to prototyping your own designs and resolving issues across disciplines. Experience with the complete product development cycle. 5+ years in the industry. Preferred Skills: (Optional) Understanding of polymers and polymer chemistry. Experience with electronics and circuit design. Knowledge of PLM/document control systems. Programming skills, particularly in Python. Background in industrial design. Familiarity with tool design and manufacturing.

Join Formlabs as an Electronics Engineering Lead and take on the challenge of driving innovative electronic solutions for our cutting-edge 3D printing technology. You will lead a talented team of engineers, collaborate closely with cross-functional teams, and contribute to the development of high-performance products that redefine the 3D printing landscape.

As a Software Development Engineer at QIMA, you will play a crucial role in designing, developing, and maintaining innovative software solutions that drive our business forward. You’ll collaborate with cross-functional teams to create high-quality software that meets the needs of our clients and enhances our operational efficiency.

As the Mechanical Engineering Lead at Formlabs, you will spearhead innovative design projects, driving the development of our cutting-edge 3D printing technology. You will lead a dynamic team of engineers, fostering a collaborative environment to push the boundaries of what is possible in the realm of mechanical engineering. Your expertise will guide the product lifecycle from concept through to production, ensuring that our products meet the highest standards of quality and performance.

About Us SharkNinja is an innovative global product design and technology company renowned for its diverse portfolio of five-star rated lifestyle solutions that enhance the everyday lives of consumers worldwide. With two trusted brands, Shark and Ninja, the company has a solid history of delivering groundbreaking innovations to the market. This ongoing commitment to developing consumer products has facilitated SharkNinja's expansion into numerous product categories, significantly boosting growth and market share. Based in Needham, Massachusetts, and employing over 4,100 associates, our products are available through major retailers and distributors globally. Exciting Responsibilities Await You: Collaborate with the new product development team to determine the optimal PCBA architecture during the R&D phase.Define and establish PCBA specifications for electronic systems throughout the R&D phase.Assist the Design Team in creating robust software control algorithms and logic.Coordinate with PCBA suppliers to develop new product PCBA during the NPD and NPI phases.Evaluate PCBA designs for safety, reliability, and DFM during NPD and NPI phases to ensure high-quality design standards.Employ systematic problem-solving techniques to identify root causes and formulate correction plans for issues arising in NPD and NPI phases.Conduct Design Verification Tests in each EB build to assess the robustness of PCBA designs.Review and approve PCBA design documentation during NPI and Pilot phases.Oversee the PCBA manufacturing and testing processes during NPI and Pilot phases.Provide engineering support to optimize quality and cost efficiency. Your Qualifications:Strong understanding of design and verification processes for power supplies, microprocessors, sensors, heaters, and motor controls.Proficient in schematic design, PCB layout, circuit simulation, and software development.

Join our team as a Quality Assurance Engineer at Western Digital Corporation, where innovation meets excellence. As a critical member of our quality assurance team, you will play a vital role in ensuring the highest standards of product quality and performance.Your responsibilities will include developing and executing test plans, identifying defects, and collaborating with cross-functional teams to enhance our products. This is an exciting opportunity for entry-level candidates looking to start their careers in the tech industry.