Senior Project Manager (m/w/d)

About the Role DEPT® is growing in the DACH region and looking for a Senior Project Manager to guide digital projects for clients across Skopje, Budapest, and Zagreb. This role focuses on delivering technology-driven solutions with a strong emphasis on design and usability. What You Will Do Plan, coordinate, and execute complex online and e-commerce projects, keeping teams on track with established milestones. Manage projects from the proposal phase through delivery, ensuring work stays within deadlines and budget. Act as the main point of contact between internal teams and external stakeholders, clarifying project requirements and expectations. Offer consultative support to clients, approaching challenges proactively and with confidence. Apply expertise in stakeholder management, risk assessment, project controlling, and reporting to keep projects running smoothly. Lead interdisciplinary project teams, maintaining consistent communication across multiple locations.

D-ploy is a leading IT and Engineering Solutions firm operating throughout the EMEA region, including countries such as Switzerland, Germany, Czech Republic, Austria, the UK, and the USA.We pride ourselves on delivering cutting-edge IT services and solutions to industry-leading clients, with a strong emphasis on reliability, efficiency, and fostering long-term partnerships that elevate IT productivity and enhance business value.Currently, we are seeking a dedicated IT Onsite Support Technician to provide top-notch assistance to end-users in a professional and regulated environment in Skopje.

Join DEPT® in Skopje, Zagreb, or Split!Note: Please submit your application in English.At DEPT®, we are a pioneering Growth Invention company committed to accelerating the growth of the world's most ambitious brands. We operate at the intersection of technology and marketing, with a team of over 4,000 specialists dedicated to delivering innovative growth solutions across Brand & Media, Experience, Commerce, CRM, and Technology & Data. Our prestigious clients include industry leaders such as Google, Lufthansa, Meta, eBay, and OpenAI. Since 2021, we have proudly held certifications as a B Corp and Climate Neutral.JOB PURPOSEAs a key member of our dynamic Creative & Media team, you will contribute to a diverse range of talents, including Creatives, Influencer Marketers, Brand & Content Strategists, Account Managers, and Programmatic and Marketing Automation Consultants. Together, we merge imaginative storytelling with performance-driven strategies and state-of-the-art technology to craft engaging digital experiences that foster lasting relationships with our esteemed clients, including Netflix, Foot Locker, Philips, and Biscoff.In your role as a Media Project Manager, you will spearhead the execution of cutting-edge media campaigns that encompass SEO, SEA, social media, and programmatic advertising. Your leadership will be pivotal in empowering your team to achieve exceptional results for our clients.Your intuition in understanding client needs, coupled with your adept planning and budget management skills, will enable you to consistently exceed expectations and cultivate robust client relationships. You excel in effective communication, ensuring projects progress smoothly. As the primary liaison, you will keep clients informed and engaged throughout the project lifecycle.Taking full ownership of each project, you will ensure successful delivery by coordinating seamlessly with clients and your team. You are the driving force that keeps campaigns on schedule, adeptly managing deadlines while maintaining clear oversight of progress and budgets. Your coordination skills will be essential in orchestrating flawless campaign launches.WHAT YOU'LL DOCollaborate with a diverse range of clients on exciting, high-impact projectsLead end-to-end media campaigns and projects, including SEO, SEA, programmatic advertising, and social advertising, ensuring timely and quality deliverablesAct as a trusted advisor and primary point of contact for clients, proactively providing solutions...

Join our dynamic team at dept as a Project Manager where you will leverage your expertise in managing complex projects with a focus on the German-speaking market. You will be instrumental in ensuring project success through effective communication and stakeholder management.

Role Overview:As the Head of Tool Service and Maintenance, you will oversee the maintenance of injection molding tools and related equipment, ensuring uninterrupted production performance. Your leadership will guide a team of skilled technicians, fostering a culture of continuous improvement and ensuring adherence to quality and safety standards. Your focus will be on maintaining high levels of efficiency and reliability in injection molding operations.Key Responsibilities:Leadership & Management:Lead, mentor, and develop the tool service team to maximize performance.Delegate tasks and manage workflow to enhance efficiency and resource utilization.Encourage a culture of continuous improvement and accountability. Quality & Compliance:Ensure compliance with safety regulations and industry standards.Collaborate with production and quality teams to address tooling-related issues.Maintain detailed records of tool maintenance and modifications. Process Improvement & Innovation:Oversee preventive maintenance of injection molding tools to minimize downtime.Identify opportunities for optimizing tooling processes and reducing maintenance costs.Implement best practices and cutting-edge technology in tool service and maintenance.

Join Wabtec Corporation as a Project Quality Engineer, where you will play a crucial role in ensuring the highest quality standards in our projects. You will work collaboratively with cross-functional teams to implement quality assurance processes, conduct audits, and drive continuous improvement initiatives. Your expertise will help us maintain our reputation for excellence and innovation in the transportation industry.

Join our dynamic team as an Injection Molding Operator, where you will be responsible for ensuring the safe and efficient operation of our machinery. This role encompasses all manual activities related to safety, order, and cleanliness in the immediate vicinity of the machine, including essential packaging tasks that align with our internal standards and specifications.Conduct thorough visual inspections (100%) of parts produced at the SGM.Package goods at the SGM in strict accordance with established specifications.Equip the SGM with necessary inserts as per the guidelines.Generate and maintain associated production documentation following provided instructions.Provide ongoing support for production processes as directed by specifications and instructions.

Join our team of dedicated professionals at G+D Netcetera, where we collaboratively design and develop impactful software solutions. We prioritize ongoing professional development and well-being, fostering an environment where expertise is shared, diverse approaches are valued, and respect, reliability, commitment, and professionalism are the cornerstones of our culture. Utilizing agile methodologies and cutting-edge technologies, our specialists thrive in a vast network within the IT industry.Step into a vibrant and collaborative environment that operates 24/7/365, committed to providing outstanding support and reliability to our customers. We are seeking a curious, motivated, and responsible individual with a strong technical background—someone who excels in problem-solving, thrives in teamwork, and approaches challenges with a genuine customer-centric mindset. If you are eager to tackle new tasks daily, enhance your skills, and make a tangible impact, we would be thrilled to welcome you to our team!Apply now to become part of our client-focused operations community and take your career to the next level!

Join our dynamic team as a Senior Oracle NetSuite Engineer at it labs! We are looking for a talented engineer with extensive experience in Oracle NetSuite to help us enhance our clients' business processes through effective ERP solutions. This is an exciting opportunity to work in a collaborative environment where innovation and creativity are encouraged.

Join IT Labs as a Senior DevOps Engineer and be a pivotal part of a dynamic team dedicated to supporting an innovative deeptech client that is transforming engineering with AI technology. This client is developing an AI-driven simulation software stack that accelerates and enhances innovation in sectors such as Aerospace, Automotive, Energy, and Semiconductors.In this role, you will serve as a vital link between our engineering teams and the client, taking ownership of the complete deployment of infrastructure solutions. By collaborating closely with stakeholders, you will dissect complex requirements and constraints, ensuring the successful implementation of scalable, secure, and observable systems that facilitate advanced AI-driven workflows.This highly technical position combines infrastructure proficiency with exceptional communication and relationship-building abilities. You will act as a trusted advisor, navigating clients through intricate deployments while working internally to ensure our solutions effectively address real-world challenges.

Printec has shaped customer transaction technologies in Central and Eastern Europe for over 35 years. The company’s solutions span automated parcel delivery, digital onboarding, and electronic signature tools, all designed to make digital transactions safer and more efficient. As a Senior Systems Engineer focused on ATM technology in Skopje, this role centers on maintaining, securing, and optimizing automated teller machines. The position calls for hands-on expertise with ATM and PC software, network configuration, ATM security protocols, and electronic journal analysis. What you will do Ensure the smooth operation and maintenance of ATM systems Safeguard ATM security and support compliance requirements Analyze electronic journals to monitor and improve system performance Collaborate with clients and internal teams to provide technical support and implement solutions Requirements Proven experience with ATM technology and PC software Strong understanding of networking and ATM security protocols Ability to analyze electronic journals and troubleshoot technical issues To see more about Printec’s impact in daily transactions, watch this video.

Senior DevOps Engineer At DEPT®, we are a Growth Invention company dedicated to propelling the world’s most ambitious brands toward rapid growth. Positioned at the crossroads of technology and marketing, our team of over 4,000 specialists offers innovative growth solutions across Brand & Media, Experience, Commerce, CRM, and Technology & Data. Our client portfolio includes industry giants like Google, Lufthansa, Meta, eBay, and OpenAI. Since 2021, we have proudly held B Corp and Climate Neutral certifications. JOB PURPOSE This position is integral to our Technology business unit, where a diverse and talented team collaborates across disciplines. We leverage our proficiency in developing cutting-edge technical solutions alongside our design expertise to deliver compelling digital experiences that foster enduring client relationships with brands like Microsoft, Samsung, Panasonic, JBL, and Adidas. We seek a DevOps Engineer adept at creating optimal cloud platforms for our clients and maintaining existing solutions efficiently. The ideal candidate will be agile, capable of rapidly adjusting to new challenges, and proficient in establishing automated workflows to enhance team productivity. As a DevOps Engineer, you'll collaborate with colleagues to identify the best solutions, translating them independently into outstanding results. Your responsibilities will include building advanced cloud platforms and configuring CI/CD pipelines, working closely with Site Reliability Engineering (SRE) teams to ensure smooth operational handovers. Your goal will be to create long-term simplicity and automation, enabling your team to deliver exceptional quality to our clients. As technology evolves, we welcome someone eager to explore and experiment with new techniques. WHAT YOU’LL DO Manage a complex, in-production legacy system with minimal documentation. Contribute to three key areas of work: Modernizing platforms to serverless architecture. Standardizing security protocols and managing vulnerabilities. Implementing monitoring standardization. Collaborate closely with the broader team, including developers and operations, to facilitate effective communication and a seamless transition. Independently troubleshoot and resolve technical issues that may arise during the transition. Design and implement an automation and deployment system.

Join Gerresheimer AG as a Team Lead in Facility Management! We are seeking a dedicated and skilled leader to oversee our facility management operations in Skopje. As a Team Lead, you will play a pivotal role in ensuring the efficient functioning of our facilities, optimizing processes, and leading a team of professionals to maintain high standards of service and safety.

Join Gerresheimer AG as an Expert Hygiene Specialist, where you will play a pivotal role in ensuring the highest standards of hygiene and quality management within our facilities. You will be responsible for overseeing hygiene protocols, implementing best practices, and ensuring compliance with industry regulations.

Team Lead, Account ManagerJoin Slice, a company founded by Ilir Sela, with a mission to empower local pizzerias to thrive with the same advantages as major franchises while maintaining their independence. We began with family-owned restaurants and have since grown to support tens of thousands of dining establishments through innovative technology and services tailored for the digital age. As we continue to expand, we are looking for passionate individuals to join our team and contribute to this meaningful mission.The OpportunityAs a Team Lead in Account Management, you will guide a team of Account Managers who play a vital role in utilizing the Slice platform to enhance the operations of our key shop partners. You will be instrumental in fostering the growth and success of your team, their partners, and Slice itself. The ideal candidate will possess a strong leadership background, exceptional relationship management skills, and a proven ability to address and resolve challenges efficiently.The TeamThe Account Management team is essential to our organization, nurturing relationships with key accounts and ensuring these customers receive unparalleled service. This diverse team operates across Macedonia and various locations in North America, reporting directly to the Head of Account Management.Key ResponsibilitiesLead and mentor a team of Account ManagersOversee a select portfolio of Key AccountsManage escalations, cancellations, and customer feedbackProvide timely, proactive support to shop partners that exceeds expectationsCollaborate with cross-functional teams at Slice to apply a success checklist for all Key AccountsCollect feedback and support both internal and external stakeholdersContribute to building a forward-thinking, performance-oriented culture within Account ManagementThe Winning RecipeWe are seeking ambitious, results-driven, and customer-focused leaders who are eager to inspire their teams and deliver exceptional solutions to independent pizzerias.

At Slice, we empower local pizzerias to thrive by providing the innovative technology and services they need to compete with major franchises while maintaining their independence. Founded by Ilir Sela, Slice began with a vision to support local restaurant owners, and today, we serve tens of thousands of restaurants, enabling them to enhance their service to digitally-savvy customers. As we continue to grow, we are looking for talented individuals who are passionate about customer experience to join our mission. Your MissionAs our Customer Experience Manager, you will play a crucial role in enhancing the operational efficiency of our restaurant partners, allowing them to focus on what they do best: crafting and delivering exceptional food. Your responsibilities will include delivering reliable service, driving customer engagement, and leading initiatives that foster growth. You will focus on achieving service level targets, maintaining the health of district shops, ensuring consistency across locations, reducing churn, and enhancing the overall customer experience. Your RoleThis position requires an individual with strong leadership skills and a commitment to performance and consistency across multiple sites and regions. You will lead teams of supervisors and managers, drive operational outcomes, and enhance quality, training, and people development. You will be accountable for key performance indicators (KPIs) within your assigned regions, including service levels, answer rates, quality assurance, error rates, and shop churn. Your role also involves overseeing capacity planning and workforce strategies, including hiring and optimizing routing efficiency. Through data-driven insights, you will create actionable plans to improve speed, accuracy, and the overall customer experience.Please note that this is a full-time, on-site position with working hours from 4 PM to 12 AM. Your TeamYou will oversee and mentor supervisors and people managers, setting clear goals and providing performance management. Collaborating with various departments such as Training, Quality Assurance, and Data, you will work to reduce churn and improve the overall customer experience.

What will your role entail?Engaging with a continually expanding client base.Acquiring new clients through effective outreach strategies.Representing AUTO1.com and showcasing our specialized trading platform.Working remotely, reaching out to clients via phone and email.Creating tailored offers, analyzing client expectations, and adjusting proposals to align with their purchasing strategies while highlighting the advantages of our platform.

Join Gerresheimer AG as a Lead Operations for Product Lifecycle Management in Skopje, where you'll play a pivotal role in overseeing the entire product lifecycle from concept to commercialization. You will collaborate with cross-functional teams to ensure that our products meet the highest standards of quality and efficiency.

Join Slice, a fast-growing technology company founded by Ilir Sela, which is dedicated to empowering local pizzerias by offering them the same advantages as major franchises while preserving their independence. With our roots in family-owned pizzerias, we are committed to providing tens of thousands of restaurants with innovative technology and services to meet the demands of digitally savvy customers.This is an exciting opportunity for you to become part of our mission as an Account Manager. In this role, you will enhance our restaurant partners' online presence and foster long-term relationships with them.

At Slice, we believe in empowering local pizzerias with the same technological advantages as major franchises, all while preserving their unique identities. Founded by Ilir Sela, Slice has evolved from our family pizzerias to a platform that now supports tens of thousands of restaurants. Our mission is to equip restaurant owners with the tools they need to better serve their digitally savvy customers and create sustainable businesses. As we continue to grow, we are looking for talented individuals to join us in this essential mission. Your Mission:As a Senior Customer Experience Representative, you will play a vital role in enhancing the operations of our restaurant partners. You'll focus on streamlining their internal processes, allowing them to concentrate on what they do best—preparing and delivering exceptional food! Your responsibilities will include managing phone orders and providing outstanding support through both inbound and outbound calls. Your Responsibilities:In this position, you will be responsible for handling phone orders, addressing common support issues, and accurately documenting all interactions in Slice's systems. Your goal will be to consistently deliver a fast, reliable, and high-quality customer experience while ensuring operational efficiency through accuracy and strong discipline. You'll independently resolve standard scenarios, escalate issues when necessary, and meet performance metrics for quality and productivity. Team Collaboration:You will engage in both inbound and outbound support interactions, accurately and efficiently processing incoming phone orders while adhering to service level expectations. Documentation of interactions is critical; you'll need to provide clear notes, tagging, and outcomes, and identify escalation needs with contextual information to expedite resolutions. Collaborating with peers, Team Leads, and senior team members will be essential to ensure consistent execution across the team. You will support the team during peak periods, striving to meet performance expectations for quality assurance, productivity, and maintaining a low error rate.Work Schedule:This is a full-time, on-site role requiring 40 hours a week. Each shift lasts 8 hours and will be scheduled during the evening or night (2nd and 3rd shifts), between 4 PM and 7 AM.