Application Technology Support Analyst

Join Experian as an Application Technology Support Analyst and be a vital part of our dynamic team in Sofia. In this role, you will leverage your technical expertise to provide exceptional support for our applications, ensuring optimal performance and user satisfaction. Collaborate with cross-functional teams to troubleshoot issues, implement solutions, and enhance application functionality.

Join Entain as a Senior Application Security Analyst and play a pivotal role in safeguarding our software applications. You will lead the charge in identifying vulnerabilities, developing secure coding practices, and implementing robust security solutions. Collaborate with cross-functional teams to enhance our security posture and ensure compliance with industry standards.

About the Role Devexperts is hiring an Application Support Engineer - Level 1 in Sofia. This entry-level position focuses on technical support and troubleshooting for our customers. The role involves direct interaction with clients to address issues and help them use our applications smoothly.

Role Overview Experian is looking for a Business Support Analyst in Sofia to help drive business operations forward. This role centers on data analysis, insight generation, and supporting decision-making across the company. What You Will Do Analyze business data to uncover trends and opportunities Deliver actionable insights to stakeholders Support decision-making processes by preparing reports and summaries Work closely with teams from different departments to address business needs Who Will Succeed This position suits someone who enjoys working with data, communicates well with colleagues from various functions, and adapts easily to changing priorities.

Join Mercier Consultancy MD as a Danish Customer Support Analyst, a thrilling opportunity based in Sofia with fully funded relocation. Immerse yourself in the dynamic world of financial technology, offering top-tier support to Danish-speaking clients. If you have a passion for FinTech and exceptional customer service skills, we encourage you to become part of our innovative team.Key ResponsibilitiesProvide outstanding customer support to Danish-speaking clients via phone, email, and chat.Address inquiries related to FinTech products and services with precision and professionalism.Investigate customer issues, troubleshoot effectively, and deliver prompt resolutions.Document customer interactions accurately within CRM systems for quality assurance and reporting.Work closely with technical and product teams to escalate and resolve complex issues.Stay updated on FinTech trends and developments to enhance customer support.

Role overview constructorknowledg is looking for an Application Security Engineer to join the team remotely from Sofia, Bulgaria. The role centers on protecting web applications and helping the team build secure software from the ground up. What you will do Test web applications to uncover vulnerabilities and highlight security risks. Oversee the Software Bill of Materials (SBOM), giving the team better insight and control over software components. Support secure practices throughout the Software Development Life Cycle (SDLC). Work to lower risks within the software supply chain. Location This position is remote, but requires residency in Sofia, Bulgaria.

Join the dynamic team at MongoDB as an Application Engineer. In this role, you will work closely with clients to understand their needs and provide tailored solutions, ensuring they maximize the power of our innovative database technology. Your expertise will be essential in guiding customers through the application development lifecycle, troubleshooting issues, and implementing best practices.

Join our dynamic Information Security Team at Devexperts as an Application Security Engineer. In this pivotal role, you will collaborate with software development teams, product owners, and other stakeholders to establish, implement, and uphold rigorous security practices throughout the software development lifecycle (SDLC).Your primary responsibilities will include identifying and mitigating security vulnerabilities across applications, systems, and APIs. You will ensure that secure coding practices are followed and assist in maintaining compliance with key security standards such as OWASP Top 10, NIST, and ISO/IEC 27001.This position is critical in enhancing our organization's security posture, advocating for security best practices, and safeguarding the integrity of our software applications.Key Responsibilities:Conduct regular security assessments of applications, including code reviews, static/dynamic analysis, and penetration testing.Collaborate with development teams to design and integrate security controls into the SDLC.Lead efforts to identify and remediate security vulnerabilities in applications, APIs, and third-party services.Provide technical guidance on secure coding practices, threat modeling, and vulnerability management.Enforce security best practices for secure coding, API security, and encryption across application architectures.Stay updated on the latest security threats, vulnerabilities, and trends to proactively mitigate risks.Develop and maintain automated security testing tools and processes for continuous security integration within CI/CD pipelines.Support risk assessments and threat modeling for new and existing applications, prioritizing remediation efforts.Participate in incident response activities related to application security, bringing expertise to investigate and resolve security breaches.Create and deliver security training to developers, fostering a culture of security awareness within teams.Assist in tracking and verifying the resolution of identified vulnerabilities.Ensure compliance with internal security standards and external regulatory requirements (e.g., GDPR, PCI-DSS, HIPAA).Work collaboratively with cross-functional teams, including DevOps and security operations, to ensure a unified approach to application security.

As a Technical Analyst at Hitachi Solutions, you will play a crucial role in analyzing and interpreting complex technical data to support our business operations. You will collaborate with cross-functional teams to design, implement, and improve systems and processes that enhance operational efficiency and effectiveness.Your expertise will be key in identifying technical requirements, troubleshooting issues, and ensuring seamless integration of technology solutions. We are looking for a detail-oriented individual with a passion for technology and a desire to drive innovation.

Are you excited about the opportunity to support a fleet of robots in their operations? If you are: Eager to work in the tech industry without requiring programming expertise; Seeking a stimulating professional environment filled with curious minds; Desiring to excel in a culture that promotes accountability and growth... this role is made for you! Welcome to Ocado, a pioneering technology company located in the vibrant city of Sofia. We aim to revolutionize the global shopping experience. As a leading technology enterprise, we are redefining e-commerce, fulfillment, and logistics within online grocery shopping and beyond. Our Ocado Smart Platform (OSP) is a cutting-edge online shopping system that leverages artificial intelligence, robotics, and automation to meet the unique challenges of online grocery services. What will you do as part of our Operational Services Support Centre of Excellence? At Ocado, we host the world's most sophisticated grocery automation system. Central to our automated Customer Fulfillment Centres is 'The Hive,' where fleets of robots fulfill 50-item orders in just 5 minutes, with robotic arms working collaboratively with the bots to pick and pack orders with unmatched precision. As an Operational Services Support Specialist, your responsibilities will include: • Serving as the primary contact for client operational teams, collaborating closely with Engineering Operations and Technology teams to achieve optimal outcomes and address inquiries. • Leading a team of site support specialists during your shifts, managing work assignments and workforce management (including tickets, mobile robot recoveries, and coordinating recovery windows). • Collaborating with the support specialist team to ensure effective service coverage and meet related targets or service level agreements. • Working on a rotating shift schedule to provide 24/7 monitoring and support for our warehouses. • Performing entirely onsite. • Ensuring timely responses and pickups within the operational framework.

Yotpo is at the forefront of transforming trust and loyalty in the eCommerce landscape. Our AI-driven Reviews and Loyalty solutions empower brands to convert casual browsers into loyal customers and advocates. With robust integrations across the eCommerce ecosystem and the confidence of over 30,000 global brands, Yotpo provides unparalleled omnichannel experiences that not only enhance conversion rates but also fortify customer relationships, leading to sustainable growth.Job Overview: As a Finance Applications Implementer, you will be instrumental in the deployment, customization, and ongoing maintenance of finance-related software applications. This role demands a unique combination of financial acumen, technical skills, and project management expertise to ensure that our financial systems align with organizational needs and integrate flawlessly with existing workflows.Your primary responsibilities will include understanding planning and forecasting scenarios, simplifying existing models and FP&A data, and implementing processes and client data within our organizational environment.What You’ll Do:Application Deployment and Configuration:Lead the implementation and enhancement of finance applications, ensuring timely and effective deployment.Configure applications to address the unique needs of the organization.Collaborate with stakeholders to gather and analyze requirements.System Integration:Facilitate seamless integration of finance applications with other business systems.Partner with IT and other departments to design and implement integration solutions.Customization and Development:Tailor finance applications to improve functionality and meet business demands.Create custom reports, dashboards, and workflows.Testing and Quality Assurance:Conduct comprehensive testing to ensure applications operate as expected.Identify and resolve any issues or bugs.Validate and maintain data models while enhancing data quality.User Training and Support:Deliver training and support to end-users on finance applications.Develop user guides and training documentation.Project Management:Oversee implementation projects, including planning, execution, and evaluation.

If you're passionate about EKO Bulgaria and eager to join our dynamic team but can't find a position that aligns with your expertise and experience, we encourage you to submit your application. We would love to learn more about you!

About 3E 3E is dedicated to building a safer and more sustainable world. With more than 35 years in the field, the company operates across North America, Europe, and Asia. 3E delivers regulatory insights and technology to over 5,000 clients, helping them navigate chemical, product, and supply chain compliance. The team combines domain expertise with AI-driven solutions to support faster, more reliable compliance outcomes. Role Overview The Senior Customer Support Specialist joins the Customer Experience team in Sofia, Bulgaria. This position focuses on complex software and customer challenges, not routine high-volume support. The role involves collaborating with Product, Engineering, and Customer Success teams to address intricate issues, analyze data and system behavior, and drive lasting solutions. Serving as a key connection between customers and internal teams, this specialist takes ownership of issues from investigation through resolution. The work includes troubleshooting, interpreting technical information, and ensuring customers get the most value from 3E’s configurable platform. What You Will Do Handle complex customer inquiries, taking responsibility from analysis through to resolution Work closely with Product, Engineering, and Customer Success teams to resolve issues and improve processes Troubleshoot software and system behavior, interpret data, and implement sustainable solutions Champion customer satisfaction and support workflow improvements, including the use of AI tools Balance multiple tasks and manage high-pressure situations with professionalism and empathy Contribute to a collaborative, knowledge-sharing team environment in Sofia What We Look For Technical curiosity and a willingness to explore system operations Strong communication skills, both written and verbal Ability to manage complex or challenging situations calmly and professionally Adaptability and openness to change Experience collaborating across departments to solve problems Interest in process optimization and learning new tools Team and Growth This role is part of a supportive, close-knit team based in Sofia. The position offers broad exposure to different business areas, making it a strong fit for those interested in developing skills in product development, systems, and process improvement.

Join our dynamic team as a Junior Mobile Application Developer at Accedia! We are on the lookout for a passionate individual who is eager to learn, excels in collaborative settings, and is motivated to grow while sharing knowledge.What to Expect:Engage in a nurturing environment supporting international clients.Diverse projects across various domains and technologies, encompassing the entire software development lifecycle — from developing new features to enhancing existing ones, troubleshooting, participating in testing, and preparing documentation.Collaborate with developers of varying experience levels, analyze technical requirements, propose architectural and design solutions, estimate efforts, and plan tasks effectively.Maintain open communication regarding tasks, requirements, issues, and questions with your team and our clients.Embrace learning opportunities for new technologies through knowledge-sharing initiatives, such as internal training sessions, and aim for professional certifications.

Join Cross Border Talents as a Social Media Content Review Analyst, where your role will help shape the online landscape. We are seeking native Swedish speakers to join our dynamic team in Sofia, Bulgaria.About Our Client:TELUS International Europe is a leader in the BPO sector in Bulgaria, employing nearly 50,000 team members across 20 countries. We specialize in providing comprehensive contact center solutions, IT outsourcing, and creative customer service support in over 50 languages to global clients. Our expertise extends to multilingual player support localization and testing services for the gaming industry.As a Social Media Content Review Analyst, your key responsibilities will include:Monitoring and addressing potentially violating content regularly.Conducting objective investigations into reported content while adhering to internal policies.Remaining well-informed about policy updates and changes.Identifying trends in reported content to enhance overall performance.

Our MissionAt Trading 212, we are committed to empowering individuals to accumulate wealth. We are transforming the landscape of trading and investment by developing outstanding products that resonate with our users. A culture rooted in excellence and rapid execution is fundamental to our achievements.Currently, we cater to over 5 million clients, managing assets exceeding €30 billion, which reflects the scale and trust we have established in a few short years.Trading 212 thrives on the dedication of passionate individuals who seek excellence and value their independence.We are seeking a Contracts Analyst to join our Global Legal team in Sofia, Bulgaria, and help us navigate our ongoing growth.Your ResponsibilitiesServe as the primary legal authority for commercial contract reviews across the organization.Draft, review, and negotiate a diverse array of contracts, including vendor agreements, intra-group agreements, NDAs, and partnership contracts.Oversee contract lifecycles, including renewals and terminations, ensuring timely and precise execution.Collaborate closely with internal stakeholders to collect necessary information and ensure cohesive contractual terms and execution.Ensure all contracting procedures comply with applicable legal regulations, internal policies, procedures, and governance standards.QualificationsStrong academic background in Law, with a sincere enthusiasm for contract law and its practical application within a business context.A minimum of 2 years of experience in a law firm or an in-house legal department.Ability to review and manage contracts across various jurisdictions governed by foreign laws.Self-motivated with a strong drive to deliver thorough, high-quality outcomes and exceptional attention to detail.A proactive and inquisitive approach to staying informed about legal and regulatory changes.Fluency in both Bulgarian and English (written and spoken).Preferred QualificationsExperience in a similar role within the financial services sector and in a global context.Proficiency in the German language.

Join our dynamic team at Louis Dreyfus Company as a GL, Closing & Reporting Analyst. In this pivotal role, you will be responsible for ensuring accurate financial reporting and assisting in the closing process. Your analytical skills will contribute to our commitment to excellence and innovation in the agricultural sector.

At Cision, we are dedicated to empowering each individual to create an impact. Here, your voice is amplified, your ideas are celebrated, and your distinct perspective drives our collective achievement. By joining our global team, you will flourish in an environment that promotes curiosity, teamwork, and innovation, while contributing meaningfully to the brands we elevate. Join us in revolutionizing communication and forging genuine connections that matter. Whether you’re tackling intricate challenges or spearheading bold innovations, your growth translates to our success. Together, we’ll cultivate the conversations of tomorrow. Empower your impact at Cision. Be seen, be understood, be you. We are currently seeking a motivated individual to join our team as a Sales Operations Analyst. In this role, you will support our Sales and Revenue teams by simplifying data interpretation and streamlining processes. You will assist with reporting, analysis, and daily operations to enhance visibility and consistency throughout the sales lifecycle. Your contributions will be pivotal in aiding the team in making informed decisions and improving efficiency, ultimately driving overall sales success.

Role Overview NielsenIQ is hiring a Client Data Analyst in Sofia. This position focuses on analyzing client data to support informed decision-making and strategic planning. The analyst works closely with colleagues from different teams to maintain data accuracy and reporting quality. What You Will Do Analyze client datasets to identify trends and patterns Deliver clear, actionable insights to internal and external partners Support strategic planning by providing relevant data analysis Collaborate with cross-functional teams to ensure data integrity in reporting

As a Digital Operations Analyst at Experian, you will play a vital role in enhancing our data management processes. Your analytical skills will contribute to optimizing operations and driving efficiencies across our digital platforms. You will collaborate with cross-functional teams to ensure that our data strategies align with business objectives, enabling us to deliver exceptional value to our clients.