Client Delivery Associate

Join Experian as a Client Delivery Associate, where you will play a pivotal role in ensuring outstanding delivery of our services to clients. You will collaborate with cross-functional teams to enhance customer satisfaction and drive performance improvements. This position is ideal for individuals looking to launch their career in a dynamic environment.

As a Client Partner at aleph, you will play a pivotal role in cultivating and nurturing client relationships. Your expertise in strategic consultation will help our customers leverage the best of our solutions to achieve their business goals. You will be responsible for identifying opportunities for growth and ensuring client satisfaction through engaging communication and effective problem-solving.

Role overview The Client Data Analyst at NielsenIQ in Sofia plays a key part in supporting business decisions through careful analysis of client data. This role involves close collaboration with colleagues across different departments to help maintain accurate data and high-quality reporting. What you will do Examine client datasets to find trends and patterns that inform business actions. Present insights in a clear, actionable way for both internal teams and external partners. Contribute to strategic planning efforts by supplying relevant data analysis. Work with cross-functional teams to uphold data integrity throughout reporting processes.

Atlean World is a pioneering HR SaaS consultancy dedicated to fostering multicultural environments as the new standard. We excel in multilingual markets, ensuring that candidates enjoy a seamless and engaging recruitment experience.Your Next Job Awaits Without Boundaries!Join us for an exceptional onsite work experience in Sofia, where you will take on the role of a Swedish Client Happiness Consultant. Why the Client Happiness Consultant role is a fantastic opportunity for your career growth:Live in Sofia and immerse yourself in diverse cultural experiences.Represent a globally recognized brand.Accelerate your career development in a supportive environment. Your Daily Responsibilities Will Include:As a specialist, you will undergo comprehensive training on our products/services and will be expected to:Assist customers with inquiries and resolve their issues.Guide customers on optimizing their use of our products/services.Maintain exceptional quality standards in every case you manage.Requirements for Success:What skills and qualifications will help you thrive in this position?Language Proficiency: Fluent in Swedish and at least B2 level in English.Tech Enthusiast: A keen interest in the latest technological trends.Customer Service Experience: Previous experience is advantageous.Exceptional Communication Skills.Strong Empathy and Understanding for customer needs.Benefits:Welcome Bonus plus Performance Bonus.Relocation Package includes:Pick-up service at the airport.Airfare coverage.Accommodation for up to 21 days in a hotel/apartment.Additional accommodation allowance of 300 BGN gross per month on top of salary.Make Your Next Move Without Boundaries!

Join NielsenIQ as a Global Client Leader in Data Science, where you will spearhead innovative data solutions for our esteemed global clientele. In this pivotal role, you will leverage your expertise to drive strategic initiatives, foster client relationships, and ensure the delivery of top-notch data-driven insights that empower business decisions.

Join Mercier Consultancy as a Spanish Speaking Client Relations Specialist and be a vital part of our team! In this pivotal role, you will cultivate and manage relationships with our valued Spanish-speaking clients, ensuring their needs are met with the highest standards of professionalism. Your proficiency in Spanish will play a crucial role in boosting client satisfaction and loyalty.As a Client Relations Specialist, you will engage directly with clients to provide insights, troubleshoot issues, and facilitate a smooth client experience. We are looking for an enthusiastic, proactive individual who is dedicated to client service and eager to help us deliver exceptional support.ResponsibilitiesAct as the primary liaison for Spanish-speaking clients, addressing inquiries and concerns via phone, email, and chatDevelop and sustain robust client relationships, understanding their unique needs and preferencesSupport the onboarding process for new clients, ensuring they receive comprehensive training and assistanceMaintain accurate records of client interactions and updates within our CRM systemCollaborate with internal teams to tackle client challenges and improve service deliveryGather client feedback to inform enhancements and ensure satisfactionProactively promote our services and solutions to meet client needs

Role overview NielsenIQ seeks a Junior Client Data Analyst based in Sofia. This entry-level role centers on analyzing and interpreting data to support client decision-making. It is well suited for recent graduates or those starting out in data analytics. What you will do Collaborate with cross-functional teams to gather and clarify data requirements Assist with preparing, cleaning, and analyzing data sets Present findings and insights to stakeholders Contribute to maintaining accuracy and relevance in all data deliverables Requirements Strong analytical skills Keen attention to detail Ability to work effectively with different teams Clear communication skills for sharing data insights

We are seeking a dedicated IT Delivery Manager to spearhead the successful delivery of software projects from inception to completion. Utilize your project management skills to meet project objectives, ensuring both client satisfaction and team success. You will be contributing to a large-scale, high-visibility platform tailored for optimal performance, availability, and scalability, managing a substantial volume of documents within a distributed, cloud-based environment.YOUR ROLE:Oversee project delivery activities in partnership with technical leaders, project teams, and stakeholders.Maintain communication with stakeholders throughout the project lifecycle.Empower your team by fostering engagement, motivation, and personal development among all members.Act as a mentor to cultivate a collaborative, high-performing work environment.Manage team capacity, allocate resources effectively, and facilitate the evolution of team structure over time.Leverage Agile project management tools to plan, organize, and monitor project activities.Collaborate with the team to develop realistic roadmaps and challenge estimates when necessary.Track project and budget progress, ensuring deliverables are completed on schedule and within scope.Ensure documentation aligns with both internal and client standards.Evaluate and manage change requests while maintaining control over project goals and scope.Our roles emphasize in-person collaboration to enhance teamwork, learning, and relationship-building with clients, colleagues, and communities. As an employer, we strive to be flexible to accommodate your specific work/life needs.

Join the dynamic team at Mercier Consultancy as a German Speaking Client Support Specialist! In this pivotal position, you will be the primary support contact for our German-speaking clientele, expertly addressing their inquiries and delivering outstanding service. Your proficiency in German will be essential in building robust client relationships and enriching their experience with our offerings.As a Client Support Specialist, you will tackle client concerns, provide comprehensive product information, and ensure effective communication. We seek individuals who are enthusiastic about customer service and excel in a collaborative environment that prioritizes teamwork and excellence.Responsibilities Assist German-speaking clients through various communication channels, including phone, email, and chat. Address client inquiries and resolve product and service-related issues efficiently. Document client interactions accurately in our CRM system. Collaborate with cross-functional teams to resolve complex client challenges. Educate clients on the optimal use of our products to help them achieve their objectives. Collect and relay client feedback to drive enhancements in service delivery. Maintain a positive and professional image of Mercier Consultancy in all client interactions.

Join Sutherland as a Luxury Hotel Client Advisor, where you will be the primary point of contact for our esteemed clients in the hospitality sector. Your fluency in both Italian and English will enable you to provide exceptional service and resolve inquiries effectively. Work from the comfort of your home while immersing yourself in the luxury travel industry.

Are you passionate about travel and hospitality? Join us as a Luxury Hotel Client Advisor where you can leverage your fluency in French and English to assist prestigious clients of a renowned 5-star hotel chain. In this role, you will:Engage with clients from around the globe, understanding their needs and guiding them towards the best offers.Be part of a dynamic team that values communication and customer service excellence.Utilize your love for travel to enhance the customer experience in the luxury hotel sector.

Join our dynamic team at Sutherland as a Luxury Hotel Client Advisor, where you will engage with our esteemed clients in both German and English. This fully remote position allows you to work from the comfort of your home while delivering exceptional service to our high-end clientele.

Join Playtech as a Customer Service Associate and become a vital part of our dynamic team in Sofia! In this role, you will be responsible for providing exceptional customer support, assisting clients with inquiries, and ensuring a high level of customer satisfaction. We are looking for enthusiastic individuals who can thrive in a fast-paced environment and are eager to contribute to the success of our company.

Role overview Playtech is looking for a Technical Delivery Specialist to join its Customer Support team in Sofia. The role centers on providing technical support and assisting clients with resolving their issues quickly and effectively. Building lasting client relationships and communicating clearly are key parts of this position. What you will do Provide technical support to clients, responding to their questions and technical concerns Collaborate with customers to help ensure their satisfaction Share solutions and updates in a clear and professional manner Troubleshoot and resolve technical problems as they come up Requirements Interest in technology and customer service Strong communication and problem-solving abilities Enjoyment of helping others and working as part of a team This position is based in Sofia and involves supporting Playtech’s clients directly as part of a collaborative team.

Role Overview Sutherland is looking for an Associate Accounts Receivable professional in Sofia. This role helps manage accounts receivable processes, supports timely and accurate invoicing, and contributes to maintaining strong client relationships.

Join Lever as a Compensation and Benefits Associate and be part of a transformative journey in talent acquisition.Lever is revolutionizing how companies recruit and hire by developing cutting-edge software utilized by industry leaders such as Netflix, Yelp, Cirque du Soleil, Shopify, and Spotify. Our commitment to innovation has earned us recognition as the #1 workplace in San Francisco and a top employer across the United States. We pride ourselves on our people-first culture and our dedication to supporting and nurturing our team members, whom we call “Leveroos.”

Are you ready to take your career to the next level? Join Entain as a German Speaking Risk Associate. In this role, you will be at the forefront of identifying and mitigating risks within our operations, ensuring compliance and safeguarding our assets. Your fluency in German and analytical mindset will be key in assessing potential threats and implementing effective risk management strategies.

Join our dynamic team at Entain as a German Speaking Risk Associate. In this pivotal role, you will leverage your analytical skills and language proficiency to assess risks and implement effective strategies. Your contributions will be vital to maintaining the integrity and security of our operations.

Role Overview The Associate Director of Deal Desk at NielsenIQ shapes business strategy by refining deal structures and improving the sales process. This position relies on strong financial analysis and negotiation skills to support sales teams and help maintain profitability. What You Will Do Work closely with sales and finance teams to create pricing strategies that support company objectives. Review and analyze deal structures to boost revenue while reducing risk. Advise sales teams on negotiations and contract terms, offering practical guidance throughout the process. Track industry trends and competitor pricing to guide strategic choices. Lead projects to make the deal approval process more efficient and ensure compliance with company standards. Location This role is based in Sofia.

Nuvei is a Canadian fintech company supporting businesses worldwide with adaptable payment technology. Our platform connects clients to over 200 markets, offering localized acquiring in 50 markets, 150 currencies, and 700 alternative payment methods. We support card issuing, banking, risk, and fraud management, all accessible through a single integration. About the Role Position: Senior Delivery Operations Manager Location: Sofia, Sofia City Province, Bulgaria Start Date: July 1, 2026 The Senior Delivery Operations Manager joins Nuvei’s Business Operations team to drive operational excellence and strengthen delivery capabilities. This role oversees the execution of complex, cross-functional initiatives in the payment ecosystem, balancing both strategic planning and hands-on execution. What You Will Do Lead and refine delivery frameworks to support business objectives. Establish and maintain operational governance across projects. Champion continuous improvement initiatives for delivery processes. Collaborate with senior stakeholders in Technology, Product, Compliance, Risk, and Commercial teams. Ensure seamless execution of multi-team initiatives. What We’re Looking For Extensive experience in delivery management and operational leadership. Proven ability to work at both strategic and tactical levels. Strong track record managing complex, cross-functional projects. Comfort working closely with senior stakeholders across departments. Skilled at translating strategic goals into measurable outcomes. Adaptable and effective in a high-activity environment. Nuvei values continuous product improvement and dedicated customer support. We seek people who thrive on solving complex challenges and who want to help shape the future of payments.