Forward Deployed Engineer Systems jobs in Stockholm – Browse 211 openings on RoboApply Jobs

Forward Deployed Engineer Systems jobs in Stockholm

Open roles matching “Forward Deployed Engineer Systems” with location signals for Stockholm. 211 active listings on RoboApply Jobs.

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companyLovable logo
Full-time|On-site|Stockholm

Join Us as a Forward Deployed Engineer! We are on the hunt for a talented and innovative Forward Deployed Engineer who is eager to help shape the future of AI-driven software development. As a pioneering member of our Forward Deployed Engineering team, you will collaborate closely with our most ambitious clients to turn their boldest ideas into tangible products. This is a rare opportunity to establish a new discipline from the ground up and tackle uncharted challenges with AI technology.Why Choose Lovable?At Lovable, we empower everyone to create software using plain English. From solo entrepreneurs to Fortune 100 teams, millions globally rely on Lovable to swiftly convert raw concepts into viable products. We are leading a transformative shift in software creation: moving from code-first to intelligence-first methodologies.With over 2 million users in more than 200 countries, Lovable is helping to launch businesses, automate workflows, and bring ideas to life. And we are just beginning our journey.Our compact yet highly skilled team in Stockholm is dedicated to building a groundbreaking company. We value ownership, speed, and collaborative spirit, and we are committed to creating something enduring.What Makes This Role Unique?This position transcends traditional software engineering roles.In this role, you will:Be the inaugural Forward Deployed Engineer at Lovable.Establish a new function that merges engineering, product development, customer success, and research.Collaborate with customers on developing innovative AI systems.Design product features informed by real-world usage and emerging trends.Shape our core product strategy and technical direction.If you aspire to create new categories rather than just enhance existing ones, this is the perfect opportunity.Qualifications We Seek5+ years of experience in developing and deploying full-stack software products.Expertise in modern frontend technologies (React/TypeScript) alongside strong backend development skills.Sound architectural thinking and experience with distributed systems.A knack for rapid prototyping, experimentation, and learning from real-world application.Excellent product intuition and a customer-centric approach.Comfortable navigating high-ambiguity and high-agency settings.If you possess experience in these areas, we would love to hear from you!

Nov 6, 2025
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companyModal logo
Full-time|On-site|Stockholm

Join Modal as a Forward Deployed Engineer specializing in Machine Learning, where you will become a pivotal member of our innovative team. You will work closely with clients, leveraging your expertise to implement and optimize machine learning solutions that drive business success.

Mar 3, 2026
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company
Full-time|On-site|Stockholm

Join Us in Transforming Healthcare!At Tandem Health, we are dedicated to reshaping the healthcare landscape by prioritizing clinicians' needs. Our innovative platform, meticulously crafted by clinicians for clinicians, is based on deep insights into real-world challenges, featuring intuitive medical notes and workflows that enhance patient care.As a rapidly growing health-tech company supported by esteemed investors, we are expanding globally. We embrace a culture of curiosity and speed, believing that meaningful progress is achieved through an extraordinary team. If you are driven by the desire to create an impact and innovate, we invite you to connect with us!Role OverviewAs a Forward Deployed Engineer, you thrive on making solutions work effectively. Your focus is not on a particular technology, but rather on delivering real value to users.You will serve as the crucial link between our product demonstrations and real-world applications by clinicians, tackling obstacles that impede our product's impact. Your responsibilities will include debugging integrations, refining deployments, writing code to address unique challenges, and ensuring seamless operations within customer environments. The insights you gain will contribute to the evolution of our product offerings.The journey to making systems functional in practice can be complex and challenging, but that is where the excitement lies! The true achievement comes from satisfied customers, not merely from utilizing the latest development tools.In this position, you will witness firsthand how the technology you develop transforms healthcare practices, gaining a comprehensive understanding of both the technical and operational aspects of our work.This role is ideally suited for individuals who are passionate about problem-solving, who code for the love of it, and who prioritize impact over specific technologies. We seek builders with entrepreneurial spirit, eager to learn quickly, deliver swiftly, and see their contributions make an immediate difference.If you resonate with this description, we would love to meet you!Key ResponsibilitiesDeploy, integrate, and optimize our product within customer environments.Diagnose and resolve complex real-world issues across infrastructure, APIs, data flows, RPA, and configuration.Write clean and pragmatic code to adapt and enhance our systems for each unique use case.Collaborate with clinicians, partners, and internal teams to eliminate obstacles and facilitate smooth deployments.Contribute to shaping the future of our product offerings.

Nov 12, 2025
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companyModal logo
FullTime|On-site|Stockholm

About Us:Modal is revolutionizing the infrastructure landscape for AI teams. By providing instant access to GPUs, sub-second container startups, and seamless storage solutions, Modal simplifies the processes of model training, batch job execution, and low-latency inference delivery. Companies such as Suno, Lovable, and Substack trust Modal to transition smoothly from prototypes to full-scale production without the complexities of infrastructure management.We are a rapidly expanding team with hubs in NYC, San Francisco, and Stockholm. Having achieved a remarkable 9-figure annual recurring revenue (ARR), we recently secured a Series B funding round at a staggering $1.1 billion valuation. Our extensive client base, including renowned names like Lovable, Scale AI, Substack, and Suno, depends on us for their critical AI operations.Joining Modal means becoming part of one of the most dynamic AI infrastructure companies at its formative stage, offering numerous opportunities for personal and professional growth. Our diverse team comprises creators of prominent open-source projects (e.g., Seaborn, Luigi), academic researchers, international Olympiad medalists, and seasoned engineering and product leaders with extensive industry experience.

Jan 12, 2026
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companyPalantir Technologies logo
Full-time|On-site|Stockholm, Sweden

Join a Transformative CompanyAt Palantir, we develop cutting-edge software solutions that enable data-driven decision-making and optimize operations across various sectors. Our platforms empower partners to create lifesaving medications, predict supply chain challenges, locate missing persons, and tackle numerous other critical issues.The OpportunityAs a Forward Deployed Software Engineer (FDSE), you'll collaborate directly with clients to swiftly analyze their most pressing challenges and architect innovative solutions utilizing data. Our partners depend on Palantir's platforms for essential operations, often initiating projects with broad inquiries such as, “What causes our flight delays?” or “How can we enhance our detection of financial fraud?” As an FDSE, you'll leverage your analytical skills, creativity, and technical expertise to enable organizations to harness their data for meaningful impact. You'll gain invaluable insights into and contribute to some of the most critical industries and institutions globally.Your role will closely resemble that of a startup CTO: you will operate in small teams with a high degree of autonomy, managing the entire lifecycle of significant projects. Your daily tasks may include collaborating on architectural decisions with fellow engineers, handling large-scale data, developing custom web applications, engaging with client executives, and strategizing for your team’s objectives.Whether your aspirations lie in entrepreneurship or engineering leadership, Palantir is the ideal environment — surrounded by exceptional colleagues — to refine your skills. You will learn to dissect complex problems and assess the implications of various solutions. You will explore emerging technologies and programming languages, and even contribute to their development. Work independently, make impactful decisions, all within a community that will encourage and challenge your growth.

Oct 19, 2021
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companyLangChain logo
Full-time|On-site|Sweden

About LangChainLangChain is at the forefront of making intelligent agents a commonplace reality. Our mission is to provide robust frameworks for agent engineering, empowering developers to transition their ideas from mere prototypes to production-ready AI agents that organizations can depend on. Initially launched as widely embraced open-source tools, we have expanded to offer a comprehensive platform that facilitates the building, evaluating, deploying, and managing of agents on a large scale.Today, LangChain, LangGraph, LangSmith, and Agent Builder are instrumental for teams delivering tangible AI products across both nascent startups and established enterprises. Millions of developers trust LangChain to fuel AI initiatives at prominent companies including Replit, Clay, Coinbase, Workday, Lyft, Cloudflare, Harvey, Rippling, Vanta, and over 35% of the Fortune 500.With $125M raised in Series B funding from notable investors such as IVP, Sequoia, Benchmark, CapitalG, and Sapphire Ventures, we are poised for significant growth. We continue to innovate and expand our product offerings, ensuring that every team member's contributions shape our technology's real-world applications.About the RoleLeverage your expertise by collaborating with cutting-edge companies on the frontiers of LLM applications, transforming innovative concepts into production-ready applications.Participate in diverse LLM application projects, including concierge search, code generation, and agentic co-pilots.Conduct technical demonstrations showcasing the complete suite of LangChain products.Facilitate training sessions and workshops focused on best practices for developer audiences.Work closely with the enterprise sales team to drive successful deal closures.Engage with engineering teams to translate customer feedback and insights into impactful product enhancements.Lead special internal and external projects that serve as real-world applications of our innovative products.Success Criteria for This RoleIdeal candidates will be engineers who enjoy engaging with customers or have aspirations of becoming future founders.Candidates with experience as deployed engineers or solution architects from developer-centric organizations will excel.An engineering background coupled with a passion for being a trusted partner to clients is essential.A proactive approach to problem-solving and a commitment to delivering exceptional results are crucial.

Mar 3, 2026
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companyLovable logo
Full-time|On-site|Stockholm

Join Us as a Senior Financial Systems Engineer!At Lovable, we’re on the lookout for a skilled engineer to lead the development and management of our financial systems infrastructure. This infrastructure is vital as it supports our payment flows, usage metering, monetization, and billing processes.Why Choose Lovable?Lovable empowers individuals and teams of all sizes to create software using any programming language. From aspiring entrepreneurs to major corporations, millions leverage Lovable to turn innovative ideas into successful products swiftly. We’re pioneering a transformative era in software development, providing you with an extraordinary chance to influence the digital landscape. With over 2 million users across more than 200 countries, Lovable is making waves in business automation and idea realization, and this is just the beginning.Our compact, highly talented team is dedicated to forging a company that defines a generation from our base in Stockholm. We emphasize extreme ownership, rapid execution, and collaborative humility, seeking individuals who are passionate, fast-paced, and eager to make a significant impact.Why This Role is Crucial?As we expand our global reach, it’s essential that our financial systems evolve in tandem. We are establishing a dedicated Financial Systems Engineering team to manage everything that links product usage to revenue, including subscription billing, credit-based usage models, service billing, and new monetization infrastructures as we grow.This senior position offers substantial influence. You won’t just maintain existing systems; you’ll be re-engineering and re-architecting while we still have the agility to do it right, shaping the architecture that will support our journey through scaling for years ahead.

Feb 12, 2026
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companyPure Storage logo
Full-time|On-site|Stockholm, Sweden

Join us at the forefront of technology, where we are revolutionizing the data storage landscape. In this role, you will lead with innovative thinking, grow alongside us, and collaborate with the brightest minds in the industry.This is the kind of transformative work that defines the tech sector. If you're eager to embrace endless opportunities and make a significant impact, we invite you to be part of our team.As a Territory Systems Engineer, you will serve as the trusted technical partner to the Territory Account Executive and our esteemed Channel Partners. Your mission is to effectively communicate Pure's vision and groundbreaking solutions through practical, value-driven technical proposals for a diverse array of clients. You will play a crucial role in driving growth by ensuring our partners and customers have the necessary technical resources, validation, and support for successfully implementing Pure Storage solutions.At Pure, we foster a culture grounded in curiosity, innovation, and integrity. We celebrate diverse perspectives, challenge the status quo, and empower our team to think ambitiously, take bold actions, and create a measurable impact. This is your chance to advance your technical and sales career with one of the most pioneering technology companies globally and engage in work that truly transforms how businesses leverage data to gain competitive advantages.

Feb 2, 2026
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company
Full-time|On-site|Stockholm

Join Our Team at SanaSana is an innovative AI laboratory dedicated to creating superintelligent solutions for enhancing workplace productivity. We believe that organizations can achieve their goals more efficiently when teams access knowledge seamlessly, automate mundane tasks, and leverage the power of agentic AI for continuous learning. As a proud member of Workday, we are on a mission to develop AI that complements human capabilities rather than replacing them.Our vision is brought to life through our two flagship products. Sana Agents streamline access to your organization’s applications, knowledge, and data, allowing AI agents to perform meaningful work and enabling teams to process and act on information at an unparalleled scale. Sana Learn serves as an AI-driven learning platform, blending the ease of a modern educational tool with intelligent features like AI tutoring, automated content creation, and interactive applications, ensuring knowledge is not only accessible but also actionable.Our team is composed of highly skilled engineers and designers from top-tier companies such as Google, Spotify, Apple, and Databricks, all driven by a shared commitment to technical excellence and rapid iteration. Our tools currently empower over a million users to enhance their learning and work processes across hundreds of leading enterprises, and we are just getting started.About the RoleYou will play a pivotal role in developing and optimizing the core backend systems that support Sana’s Learn platform and search infrastructure. Your mission will be to redesign and scale these systems to efficiently handle enterprise-level workloads, eliminate bottlenecks, and evolve our architecture to meet the demands of the AI era.ResponsibilitiesTransform existing components to accommodate enterprise-scale workloads.Identify and address bottlenecks in storage, query performance, APIs, and data models.Lead the transition from outdated systems to sustainable, modern solutions.Enhance the reliability and efficiency of APIs.

Jan 3, 2026
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companyModal logo
FullTime|On-site|Stockholm

About Modal:At Modal, we empower AI teams with cutting-edge infrastructure. Our platform offers seamless GPU access, rapid container startups, and integrated storage solutions, simplifying the process of model training, batch job execution, and low-latency inference. Trusted by innovators like Suno, Lovable, and Substack, Modal enables seamless transitions from prototype to production without the complexities of infrastructure management.As a fast-expanding team with a presence in NYC, SF, and Stockholm, we have achieved remarkable milestones, including a $1.1B valuation following our recent Series B funding. Thousands of clients depend on us for their production AI workloads, including industry leaders like Lovable, Scale AI, Substack, and Suno.Joining Modal means becoming part of a rapidly growing AI infrastructure company at a pivotal stage, with ample opportunities for personal and professional advancement. Our diverse team comprises creators of renowned open-source projects (like Seaborn and Luigi), academic scholars, international competition medalists, and seasoned engineering and product leaders with vast experience.Your Role:We are on the lookout for talented engineers who are passionate about designing, building, and maintaining high-performance systems that form the backbone of our serverless platform.Key Qualifications:A minimum of 5 years of experience in developing robust production-grade codeProven track record in building large-scale, high-performance distributed systems (battle scars are a plus)Strong expertise in cloud technologiesIn-depth understanding of low-level operating systems (Linux kernel, file systems, containers, etc.)Experience in performance engineering, including examples of optimizations you've achievedWillingness to work onsite at our Stockholm officeFamiliarity with Rust is a bonus, though not mandatory

Jan 12, 2026
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companyNeko Health logo
Full-time|On-site|Stockholm

Join Our MissionAt Neko Health, we are transforming healthcare from a reactive approach focused on illness treatment to a proactive one centered on prevention. Our innovative, non-invasive technology, paired with clinical expertise, provides early and actionable health insights.Founded in 2018 by Hjalmar Nilsonne and Daniel Ek, we are a forward-thinking Swedish healthcare technology company. Our goal is to revolutionize the patient experience through cutting-edge sensors and artificial intelligence, enhancing preventative health and early detection.Our pioneering medical scanning technology facilitates broad, non-invasive health data collection, making health insights accessible and affordable for everyone. With over 500 dedicated employees, we operate in Stockholm, London, and Manchester, providing the Neko Body Scan experience.We invite you to become part of our multidisciplinary engineering team as a Senior System Verification Engineer. In this pivotal role, you will oversee system-level verification activities throughout the entire product lifecycle—from initial concept to industrialization and market release. Collaborating closely with hardware, firmware, and software teams, you will ensure that our medical device systems comply with all relevant standards and regulatory requirements. Your expertise will translate compliance mandates into practical, testable requirements and robust verification strategies, safeguarding safety, performance, and regulatory adherence.

Jan 28, 2026
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companyAFRY logo
Full-time|On-site|Stockholm

AFRY is hiring a Consultant for Electrical and Control Systems in Hydropower, based in Stockholm. This role centers on creating and implementing technical solutions to support renewable energy production. The position calls for hands-on work with a team focused on upgrading and modernizing hydropower systems. Responsibilities Collaborate with team members to design and improve electrical and control systems for hydropower projects Support efforts to optimize existing infrastructure, aiming for greater efficiency and reliability Apply technical knowledge to projects that advance sustainable energy goals Location This position is based in Stockholm.

Apr 28, 2026
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companyLegora logo
Full-time|On-site|Stockholm HQ

Join Our Mission at LegoraAt Legora, we're on a transformative journey to revolutionize the legal industry. Our commitment is clear: we're not just creating solutions for lawyers; we're collaborating with them to ensure effectiveness and relevance at every stage of the process.Our innovative AI-driven workspace empowers legal professionals to enhance their efficiency, ask insightful questions, and extract valuable insights. We continuously strive to innovate within legal technology, making intricate processes smarter, swifter, and more user-centric. By analyzing vast documents in moments and designing intelligent workflows in conjunction with top-tier firms, we are turning ambitions into achievements.Trusted by global leaders such as Cleary Gottlieb, Goodwin, Bird & Bird, and Linklaters across 40 countries, our trajectory is anything but static. We prioritize rapid deployment, effective iteration, and scalable growth—not by chance, but by strategy.When you become part of Legora, you step into a culture that believes in excellence beyond mediocrity. We believe that collective success is achievable through empowering lawyers with technology that genuinely comprehends their needs. If you're eager to build from the ground up, collaborate with remarkable talent, and drive change in a dynamic and impactful domain, this is your opportunity.Are you ready to help us shape the future of legal technology?Our Cutting-Edge Technology StackYou will engage with an advanced and integrated tech ecosystem that prioritizes security, productivity, and collaboration. Our identity management framework is built on Okta for access control and Entra ID for hybrid directory services. Daily operations are streamlined through Google Workspace for collaboration and Slack for communication, while Zoom fulfills our video conferencing requirements.IT operations are optimized using Workwize for asset management, and we incorporate AI tools like ChatGPT and Claude to enhance our workflows. This technology stack is designed to support our fast-paced environment while ensuring enterprise-level security and scalability as we evolve.Your ResponsibilitiesManage Identity & Access: Oversee and advance our Okta environment, including SSO integrations (SAML 2.0 & OIDC), lifecycle management, MFA policies, and Okta Workflows. Administer Entra ID for hybrid identity scenarios and conditional access policies.User Provisioning: Ensure efficient user provisioning and deprovisioning processes within our systems.

Feb 14, 2026
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companyAFRY logo
On-site|On-site|Stockholm

Role Overview AFRY is looking for a leader to guide projects and teams in Stockholm. This role centers on steering projects to completion, motivating colleagues, and supporting progress at each stage. The work contributes to AFRY’s commitment to technology and engineering, with a focus on innovation and sustainability.

Apr 16, 2026
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companyAFRY logo
Full-time|On-site|Stockholm

Are you a seasoned expert in cooling and heat pump technology looking to engage in advanced energy systems across complex projects? We are currently seeking a refrigeration specialist to join our HVAC division in Stockholm, where you can leverage your expertise to develop cutting-edge energy-efficient cooling and heating solutions for the future.In this role, you will collaborate on technically challenging projects alongside specialists in energy, installation, and sustainability. The projects will span various sectors, including commercial properties, industry, hospitals, laboratories, and data centers, all of which demand high standards of energy efficiency and system integration.As a refrigeration specialist, you will serve as a technical expert and advisor, participating in projects that focus on advanced cooling and energy systems. Your responsibilities will include working in the early stages with system selection and analysis, as well as supporting project teams during the design phases with your specialist knowledge.Key Responsibilities:System design and technical advice on cooling systems and heat pump solutions.Analysis and sizing of chillers, heat pumps, free cooling, and hybrid solutions.Evaluation and design of thermal energy storage, such as borehole thermal energy storage (BTES/ATES).Consultation on refrigerant selection and future technical solutions.Interpretation and application of EU regulations including the F-gas regulation and other relevant legislation.Technical advisory in complex projects, including data centers, industrial processes, and large property developments.Collaboration with energy engineers, HVAC designers, and other technical specialists in multidisciplinary projects.

Mar 17, 2026
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companyNeko Health logo
Full-time|On-site|Stockholm

Join Neko Health as a Firmware EngineerNeko Health is pioneering a transformation in healthcare by emphasizing prevention over treatment. Utilizing cutting-edge, non-invasive technology and expert clinical insights, we aim to provide early and actionable health insights.Founded in 2018 by Hjalmar Nilsonne and Daniel Ek, Neko Health is a Swedish healthcare technology company dedicated to reimagining the patient experience. Our vision is to enhance preventative health measures and facilitate early detection using state-of-the-art sensors and artificial intelligence.We have created an innovative medical scanning technology that enables broad, non-invasive health data collection at an accessible cost. Operating from Stockholm, we also provide the Neko Body Scan experience in London and Manchester, with a workforce exceeding 500 skilled professionals.Our mission is to develop medical devices that empower large-scale preventative healthcare. This involves designing our hardware, firmware, and software end-to-end, ensuring seamless operation in our clinics daily.We are currently seeking a talented Firmware Engineer to enhance our Hardware & Firmware team in Stockholm. This position is ideal for those who are hands-on, enjoy working closely with hardware, tackle challenging systems problems, and take ownership from initial product development to deployment.Your ResponsibilitiesDevelop embedded Linux firmware, including bring-up, device drivers, platform features, and diagnostics.Collaborate closely with hardware components like cameras and radar sensors.Write efficient low-level code using C and C++.Debug and identify the root causes of complex hardware and software issues.Optimize systems for peak performance, reliability, and efficient resource utilization.Work alongside electronics, systems, and software teams from concept through to production.Engage in prototyping, experimentation, and hands-on testing; we encourage engineers to build and test as well as design.

Jan 28, 2026
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companyLegora logo
Full-time|On-site|Stockholm HQ

About UsAt Legora, we are on a transformative journey to revolutionize the legal sector. Unlike traditional solutions crafted solely for lawyers, we collaborate closely with them to ensure our offerings are precisely tailored to their needs. This partnership is essential to delivering effective, innovative solutions.Our AI-native workspace enhances the productivity of legal professionals, enabling them not only to work more efficiently but also to pose insightful questions and uncover valuable insights. We are dedicated to advancing legal technology, streamlining complex processes, and making them more intuitive and effective. Our capabilities range from analyzing thousands of documents in mere minutes to designing intelligent workflows in partnership with industry leaders, making the seemingly impossible a reality.Currently, we are trusted by prestigious law firms such as Cleary Gottlieb, Goodwin, Bird & Bird, and Linklaters across over 40 countries. Our approach is characterized by rapid iteration and strategic scaling, which we achieve intentionally and methodically.Joining Legora means joining a team that rejects mediocrity and believes in collective success. We empower lawyers to excel in their work through technology that genuinely understands their challenges. If you are passionate about building from the ground up, collaborating with talented individuals, and driving change in a high-stakes environment, this is your opportunity.We’re not merely shaping the future of legal technology; we’re defining it. Are you ready to help us construct the intelligent future of law?We are in search of a Senior Manager of Finance Systems to spearhead and enhance Legora’s finance technology landscape. You will be responsible for the design, implementation, and ongoing enhancement of our finance systems, driving automation, enhancing financial visibility, and facilitating scalable finance operations across various regions and entities.

Mar 20, 2026
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companySopra Steria logo
Full-time|On-site|Stockholm

Join our innovative team at Sopra Steria as a System Developer specializing in .NET technologies. In this role, you will collaborate with cross-functional teams to design, develop, and maintain high-quality software solutions that meet our clients' needs.

Mar 10, 2026
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companySopra Steria logo
Full-time|On-site|Stockholm

Sopra Steria is looking for a Java System Developer to join the team in Stockholm. This position centers on building and maintaining Java-based applications that support a range of business needs. Role overview As a Java System Developer, the work involves designing, developing, and maintaining applications. Collaboration with colleagues from different disciplines is a key part of the role, ensuring that software solutions meet high standards of quality and reliability. What you will do Design and implement Java applications Maintain and improve existing systems Work closely with cross-functional teams on project delivery Location This position is based in Stockholm.

Apr 29, 2026
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companyServe Robotics logo
Full-time|On-site|Sweden

Serve Robotics designs and operates sidewalk delivery robots that support local businesses and help ease street congestion. These robots have already completed deliveries in cities including Los Angeles, Miami, Dallas, Atlanta, and Chicago, turning robotic delivery into a routine service. The team at Serve Robotics brings together expertise in software, hardware, and design. Machine learning and computer vision play a central role in tackling practical challenges, always with attention to user experience. Collaboration and mutual respect shape the company’s approach, with teamwork seen as essential for finding effective solutions. Role overview The Senior Reliability Operations Engineer in Sweden focuses on ensuring the reliability of Serve Robotics’ systems in the region. This position leads incident response, manages escalations, and provides Tier 2 support for both robotic and cloud platforms. The role involves refining runbooks, automations, and operational processes, working closely with product engineering and Site Reliability Engineering teams. As the main incident lead for Sweden, this engineer makes sure problems are resolved efficiently and that updates reach the right stakeholders. Main responsibilities Lead incident response during regional daytime hours, managing technical investigations, centralizing communication, and coordinating with engineering and SRE teams for escalations. Handle escalated issues from Tier 1 support by using runbooks, metrics, logs, and system diagnostics to troubleshoot and resolve problems, and decide when to escalate further. Create and maintain runbooks, workflows, and operational documentation to ensure consistent handling of recurring issues, and collaborate with product teams to expand documentation. Develop and enhance automation scripts and tools to streamline remediation steps, improve response times, and reduce manual intervention. Use metrics, logs, and tracing tools such as Grafana, Prometheus, GCP Monitoring, and OpenTelemetry to proactively detect issues, monitor system performance, and strengthen detection methods.

Apr 28, 2026

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