Robotics Support Lead - EU

Robotics Support Lead - EUAbout UsSereact is a dynamic and innovative company specializing in embodied artificial intelligence, transforming the face of industrial intelligence. We are at the forefront of developing state-of-the-art robotics and AI solutions that empower robotic systems to perceive, reason, and interact within real-world warehouse and factory settings. Our mission is to assist businesses in optimizing operations, enhancing productivity, and revolutionizing physical work processes.Role OverviewIn your role as Robotics Support Lead, you will spearhead and scale our global technical support operations for AI-driven robotic systems. This position marries hands-on technical expertise with leadership, guaranteeing that customer concerns are addressed swiftly while continually refining support processes, tools, and performance metrics. You will mentor a team of support specialists, manage ticket prioritization and escalations, and collaborate closely with engineering and product teams to troubleshoot and resolve intricate technical issues. Utilizing data and customer feedback, you will enhance system reliability, support workflows, and overall customer satisfaction within a fast-paced, robotics-centric environment.Your Responsibilities:Lead and mentor a team of customer support specialists.Manage escalations, ensuring the timely resolution of complex issues.Develop and implement effective support processes, KPIs, and SLAs.Collaborate with engineering and robotics teams to troubleshoot technical challenges.Analyze support data to identify trends and improve product/service quality.Create and maintain comprehensive knowledge bases and documentation.Ensure exceptional customer satisfaction and ongoing improvement.Oversee the global support queue, prioritizing tickets based on urgency and impact.Provide regular updates on ticket statuses, resolution times, and team performance to leadership.RequirementsMinimum of 5 years of experience in customer support or technical support.At least 2 years in a leadership or supervisory capacity.Experience with robotics systems, automation, or hardware products is preferred.Excellent problem-solving and communication abilities.Familiarity with CRM tools and support platforms.Ability to manage cross-functional collaborations effectively.

About Us:At sereact, we are revolutionizing the field of robotics by developing advanced technologies that empower robots to perceive, analyze, and act effectively in real-world industrial environments such as warehouses and manufacturing facilities. Our innovative solutions bridge the automation gaps left by traditional systems. We are driven by a mission to transform physical labor, and we invite passionate and innovative thinkers to join us in shaping the future of robotics.Position Overview:We are in search of a dynamic and experienced Robotics Project Manager to spearhead the planning, execution, and successful delivery of robotics initiatives. In this pivotal role, you will coordinate interdisciplinary teams, oversee project timelines and budgets, and facilitate the seamless integration of robotic solutions within operational frameworks. The ideal candidate will possess a robust technical foundation in robotics or automation, exemplary project management capabilities, and a knack for fostering innovation and enhancing efficiency. This position demands a high level of accountability and the capacity to manage business transformations in a fast-paced setting.Key Responsibilities:Lead and manage the complete project lifecycle of robotics development and implementation, from initial planning to successful post-launch support.Define project scope, goals, and deliverables in collaboration with stakeholders.Create and maintain project schedules, resource allocation plans, and budgetary constraints.Collaborate with engineering, software development, and operational teams to ensure project success.Identify and mitigate risks, ensuring compliance with safety standards and regulatory requirements.Act as the primary liaison between clients, leadership, and technical teams.Monitor project progress, conduct performance reviews, and provide detailed reports.Encourage problem-solving and drive continuous improvement within project teams.Work with vendors and suppliers to guarantee timely delivery of components and services.Stay informed about emerging trends and technologies in robotics and automation.Lead technical design assessments and propose solutions that align with business objectives and industry standards.Evaluate project status, manage escalations, and monitor potential risks and delays.

Who We Are:At Sereact, we are pioneering the development of intelligent robotics that enable machines to perceive, reason, and operate effectively in real-world environments, transforming traditional industrial settings such as warehouses and factories. Our mission is to bridge the gaps in automation that conventional systems struggle to address, and we invite innovative, inquisitive thinkers to join us in reshaping the future of robotics.Overview:We are on the lookout for an enthusiastic Robotics Engineering Intern to assist in enhancing, troubleshooting, and deploying the functionalities of our mobile manipulators and automation systems. This internship is ideal for individuals with a foundation in ROS, Python, and C++, as you will contribute to on-site system installations and sensor calibrations. You will play a crucial role in optimizing existing algorithms and creating internal tools that facilitate quicker and more efficient deployments. Collaborating with diverse teams, you will work on customer-facing application layers, expanding the potential of robotics in dynamic environments. This position promises valuable hands-on experience in a vibrant setting, perfect for those eager to merge academic knowledge with practical applications in robotics.

About Us:At Sereact, we are revolutionizing the world of robotics by developing groundbreaking technology that enables robots to perceive, reason, and operate in real-world environments such as warehouses and factories. Our mission is to bridge the automation gaps that traditional systems cannot address. We are in search of inquisitive and daring innovators who are eager to help us redefine the future of physical labor through robotics.Position Overview:We are seeking a skilled Mechanical Engineer to design and develop cutting-edge systems and components for our AI-powered robotic solutions. In this role, you will produce intricate 3D models and technical specifications for manufacturing, work collaboratively with engineering teams to ensure smooth integration of mechanical, electrical, and software systems, perform mechanical simulations and testing, and refine designs for cost-effectiveness and manufacturability.Your Key Responsibilities:Design and Testing:Design mechanical systems and components tailored for AI-driven robots.Generate detailed 3D models and technical drawings for production.Collaborate with engineering teams to ensure seamless integration of mechanical systems with electrical and software components.Enhance designs for optimal cost, efficiency, and manufacturability.Qualifications & Requirements:Bachelor’s or Master’s degree in Mechanical Engineering, Mechatronics, Computational Mechanics, Engineering Science, or a related discipline.Minimum of 1 year of experience in mechanical design, preferably in robotics or automation.Experience in industrial design or specialized machinery is advantageous.Proficient with CAD software such as SolidWorks, AutoCAD, Creo, or similar platforms.Familiarity with mechanical testing and prototyping methodologies.Solid understanding of material properties, manufacturing techniques, and system integration.Willingness to travel approximately 25% of the time is preferred.

About Us:At sereact, we are pioneers in creating intelligent robotic systems that empower machines to perceive, reason, and act in real-world environments—transitioning from laboratory settings into everyday industrial applications such as warehouses and manufacturing plants. Our innovative technology bridges the automation gaps that conventional systems fail to address. Join us on our journey to revolutionize physical work and be part of a team of inquisitive and daring thinkers who are shaping the future of robotics.Position Overview:We are seeking an enthusiastic Robotics Deployment Engineer to spearhead the implementation, installation, and optimization of our robotic systems at client facilities. This role serves as a crucial link between product development and practical deployment, necessitating a blend of technical proficiency and strong problem-solving capabilities. You will collaborate closely with clients and cross-functional teams to deploy mobile manipulators for bin-picking and item manipulation tasks in dynamic settings. As a vital contributor, your efforts will ensure our robotic solutions operate flawlessly, achieving outstanding results amidst real-world constraints.Key Responsibilities:ImplementationInstall and configure robotic systems, encompassing both hardware and software, at client locations.Adjust and refine robotic algorithms to meet specific site requirements.Ensure the seamless integration of robotic arms, grippers, and sensors into client workflows.Conduct thorough on-site testing to validate system performance and reliability.Diagnose and resolve system issues, making necessary improvements.OptimizationEnhance system performance focusing on efficiency, speed, and accuracy in practical environments.Offer technical support and training to clients and end-users.Work closely with the development team to provide feedback and strengthen system robustness.Document deployment procedures and assist in creating operational manuals.

Role Overview Sika AG is looking for a Team Lead for SAP Process Governance & Support in Stuttgart. This role guides a team focused on maintaining and improving SAP processes to meet business goals and support smooth operations. What You Will Do Lead and mentor a dedicated team responsible for SAP process governance and support. Optimize SAP processes to improve efficiency and align with business objectives. Provide strategic support to different divisions across the company. Act as the main point of contact for SAP-related questions and challenges. Work with cross-functional teams to establish and implement SAP best practices. Promote a collaborative team culture focused on ongoing improvement.

About Us:At sereact, we are pioneering transformative intelligence to empower robots to perceive, reason, and operate effectively across real-world environments. Our innovations propel automation into industrial spaces such as warehouses and factories, bridging gaps that conventional systems cannot address. Join us in our quest to redefine the landscape of physical work, where we seek innovative and courageous minds to help us shape the future of robotics.Position Overview:We are in search of an accomplished Senior Cloud Architect / Infrastructure Lead to become a vital part of our dynamic team. This role blends strategic insight with hands-on technical leadership, perfect for a cloud-native specialist eager to design and scale exceptional infrastructure. You will be responsible for architecting systems capable of managing over 100,000 requests per second, leading a talented team of over 15 engineers, and formulating enterprise-grade messaging strategies in hybrid cloud and edge computing environments that are essential to our mission.Your Responsibilities:Cloud Architecture & Infrastructure StrategyDesign and advance a highly scalable microservices architecture that can efficiently process more than 100,000 requests per second.Create a resilient infrastructure that integrates cloud and edge environments, accommodating dynamic workloads and real-time messaging.Lead the design of fault-tolerant, enterprise-grade messaging systems characterized by strong SLAs and minimal latency.Implement secure authentication protocols for edge devices, manage API keys, and ensure secure service communication.Technical Leadership & Team ManagementGuide and mentor a team of 15+ infrastructure and cloud engineers, ensuring high standards of delivery and engineering excellence.Define infrastructure strategy across diverse cloud platforms (AWS, GCP, Azure), aligning it with business objectives and product development timelines.Architect and sustain CI/CD pipelines for swift, secure deployments across multiple environments.Innovation & Continuous ImprovementPromote loose coupling and service-oriented architectures while advocating best practices for large-scale distributed systems.Continuously analyze and enhance infrastructure for latency, throughput, and cost efficiency.Collaborate with Robotics, AI, and Product teams to deliver robust and resilient platforms ready for real-world applications.

Role overview sikaag seeks a Team Lead for IT Operations Technology Support to join the team in Stuttgart. The position covers the DACH region and focuses on guiding IT professionals while ensuring the smooth delivery of technology support services throughout the organization. What you will do Lead and mentor a team handling IT operations and technology support tasks. Coordinate daily team activities to keep IT services running effectively. Maintain high standards for operational reliability and user support. Oversee support processes and assist with resolving escalated technical issues. Location This role is based in Stuttgart and supports the DACH region.

About Us:At sereact, we pioneer cutting-edge intelligence solutions that empower robots to perceive, understand, and execute tasks in real-world environments. Transitioning from laboratory concepts to practical applications, we tackle the automation challenges that conventional systems fail to address. Join us in our mission to revolutionize the landscape of physical labor, and become part of a team of innovative thinkers dedicated to shaping the future of robotics.Position Overview:We seek an accomplished Solutions Manager to spearhead the development of customer-focused solutions that cater to distinct needs while fostering innovation. In this pivotal role, you will assess client requirements to formulate customized solution strategies, oversee project execution in collaboration with internal teams and external partners, and serve as the vital link between technology and clients by converting technical specifications into practical, user-friendly solutions. Your role will also involve identifying emerging market trends and opportunities to enhance our offerings, ensuring seamless onboarding, and cultivating long-term customer satisfaction through effective support and training initiatives.

Join Bosch Group as a Mandatory Intern in the exciting field of Artificial Intelligence and Robotics! This internship offers a unique opportunity to dive into cutting-edge technologies, collaborate with industry experts, and gain practical experience in a dynamic environment. As an intern, you will work on innovative projects that push the boundaries of technology and contribute to the development of intelligent systems.

Join our team at Bosch Group as an intern at our cutting-edge ADAS (Advanced Driver Assistance Systems) Robot Testing Facility in Stuttgart. This internship provides an excellent opportunity for hands-on experience in the development and testing of innovative automotive technologies. You will work alongside industry experts, contributing to projects that enhance vehicle safety and automation.

Role Overview flipapp is looking for an IT Team Lead in Stuttgart, Baden-Württemberg. This position guides the IT department and helps keep technology systems running smoothly. Leadership in this role supports both day-to-day operations and longer-term improvements across IT functions.

Role Overview flipapp1 is hiring an IT Team Lead in Stuttgart, Baden-Württemberg. This role guides the IT team, manages projects, and supports ongoing improvements to the company’s technology and operations. What You Will Do Lead and mentor the IT team, supporting professional growth and collaboration. Oversee IT projects from planning through execution. Work to strengthen and maintain IT infrastructure. Help ensure reliable, efficient daily IT operations. Location This position is based in Stuttgart, Baden-Württemberg, Germany.

Join Mercier Consultancy as a dedicated German Travel Support Advisor in our expanding team located in Sofia, Bulgaria. In this role, you will provide exceptional assistance to German-speaking clients, guiding them through their travel needs. Your focus will be on delivering outstanding customer service while addressing inquiries, facilitating bookings, and promptly resolving any issues to ensure an enjoyable travel experience.Key ResponsibilitiesAssist German-speaking clients across various communication platforms including phone, email, and chatSupport travel reservations and provide detailed travel informationResolve client inquiries and complaints promptly and professionallyMaintain accurate records of client interactions and transactionsWork collaboratively with internal teams to improve service quality and client satisfactionNotify clients about relevant promotions and additional servicesCollect and report client feedback to enhance service delivery

We are Forvis Mazars, operating in over 100 countries, as an integral player in the fields of Audit, Tax, and Advisory worldwide. As a unified partnership with more than 40,000 professionals, including over 2,700 at 13 locations in Germany, we rank among the leading audit and consultancy firms, applying our strengths to businesses of all sizes. What Awaits YouAs the Lead Auditor, you will be responsible for the technical leadership and motivation of project teams, serving as the primary contact for our clients.Conduct annual and consolidated audits in the industrial, service, and/or retail sectors in both national and international settings.Experience a steep learning curve with close collaboration alongside seasoned auditors.Engage in a perspective shift through an international assignment or participate in cross-functional projects focusing on innovation and sustainability/ESG.Enjoy flexibility and variety with options for remote work or office engagement, an overtime policy, and subsidized wellness accounts for extended breaks in addition to 30 vacation days per year.What You BringBachelor’s or Master’s degree along with relevant professional experience in annual financial audits according to HGB and/or in the review of reporting packages according to IFRS.Initial leadership experience paired with strong communication skills.Analytical thinking and high problem-solving skills.Excellent proficiency in German and English.A strong willingness to perform, service orientation, and self-initiative.Why Forvis MazarsBe supported – Numerous development opportunities await you.

Role overview The EMEA Vehicle Operations Lead for SDS at Applied Intuition shapes the direction of vehicle operations across the EMEA region from the Stuttgart office. This leadership role focuses on setting strategy and maintaining high standards for daily operations. Working alongside cross-functional teams, the position ensures that vehicle operations remain efficient and consistent. Key responsibilities Develop and guide strategy for vehicle operations throughout EMEA. Work closely with teams across the company to coordinate and improve operational processes. Lead process improvements to boost efficiency and align with company objectives. Contribute to shaping the future direction of vehicle operations at Applied Intuition.

Join our dynamic team at MSX International as a Technical Support Specialist and become a vital part of our mission to provide exceptional technical assistance to our clients. In this role, you will be responsible for troubleshooting, diagnosing, and resolving technical issues while ensuring a high level of customer satisfaction.

dreessommerse is looking for a Werkstudent (w/m/d) IT-Support in Stuttgart. This student position offers the chance to put technical knowledge to use while working alongside the IT department. Role overview This role centers on supporting the IT team with day-to-day tasks. Typical responsibilities include troubleshooting technical problems, managing IT inventory, and assisting both staff and clients with support needs. What you will do Help resolve technical issues as they arise Maintain and organize IT equipment inventory Support employees and clients with IT-related questions Who this role suits This position fits students eager to gain hands-on experience in IT support while balancing academic commitments. It provides a practical entry point for those interested in building a career in information technology.

Was dich erwartet:Um ein effizientes Zusammenspiel aller Mitarbeitenden im Flink Store zu gewährleisten, suchen wir nach DICH!In deiner Position als Schichtleiter*in (m/w/d) erwarten dich folgende Aufgaben:Du übernimmst die Verantwortung für bis zu 30 Mitarbeiter in deiner Schicht und vertrittst den Hub Manager in dessen Abwesenheit.Die Rekrutierung und Einarbeitung neuer Mitarbeiter sowie die Durchführung von Mitarbeitergesprächen in Abstimmung mit dem Hub Manager liegen in deinem Verantwortungsbereich.Du implementierst, analysierst und optimierst Prozesse, um einen reibungslosen und effizienten Ablauf sicherzustellen.Du delegierst Aufgaben und arbeitest aktiv im Tagesgeschäft mit.Du bist verantwortlich für die tägliche Kontrolle, Einbuchung, Bestandsüberwachung sowie das 'Picking' der Waren.Dein Hub Manager wird dich schulen, um die Personaleinsatzplanung zu erstellen und zu verwalten.Du überwachst die Einhaltung der Qualitäts- und Lebensmittel-Hygienevorschriften nach HACCP.Somit agierst du parallel zum Store-Manager als rechte Hand und stellvertretende Führungskraft.

Join the dynamic team at Hollister Co. as a Key Lead in Stuttgart! In this pivotal role, you will drive store performance, lead a team of associates, and ensure an exceptional customer experience. Your ability to inspire and motivate your team will be key to achieving our sales goals and enhancing brand loyalty.