Team Leader (Micro Lending Supervisor) - Manding Sumenep

Amartha is seeking an experienced Business Manager (Team Leader) to guide and supervise our workforce in Manding, Sumenep. The primary responsibility of this role is to ensure the efficiency of our business operations while setting strategic goals for the future. The ideal candidate will possess the ability to mentor team members to enhance performance, alig…

As an Area Manager, you will play a pivotal role in overseeing and managing the operations of multiple Branch Points within your designated area. Your responsibilities will include: Ensuring that all Branch KPIs are met effectively, which includes: Overseeing the growth of portfolio quality and quantity in line with Amartha's objectives. Ensuring that recruitment processes, partner services, and support adhere to Standard Operating Procedures (SOP). Implementing strategies for the management and operations of all branches in your area. Maintaining accurate and organized branch office administration. Ensuring smooth operational flow at branch offices, including compliance with permits, infrastructure, and inventory management. Ensuring strict adherence to policies and procedures by all staff. Facilitating the best performance from staff through training, performance monitoring, and conflict management. Ensuring branch operations in your region run effectively through optimal human resource management. Supporting the expansion initiatives set forth by Amartha. Ensuring portfolio quality aligns with Amartha's goals and that branch audit results meet management expectations. Promoting transparency and openness within branches.

As a Business Manager at Amartha, you will oversee the comprehensive management and monitoring of our branch office, which includes:Ensuring the quality and growth of the portfolio aligns with the objectives set by Amartha.Guaranteeing that all staff members excel in performance through capacity development planning, monitoring work processes, and conflict management.Overseeing the recruitment, service, and support processes for partners in accordance with SOPs and regulations to maintain partner satisfaction.Responsible for evaluating, validating, and approving financing applications per SOPs, credit ratings, and partner eligibility.Ensuring optimal branch repayment rates.Managing and strategizing all aspects of field operations (expansion, financing recruitment services, and partner support) for the branch you lead.Overseeing all administrative functions of the branch office.Ensuring operational policies and procedures at the branch office are effectively implemented and compliant.