Founding Customer Experience Engineer

At Coram AI, we are revolutionizing modern video security through our innovative cloud-native platform. Utilizing advanced computer vision and artificial intelligence, our solution empowers businesses to enhance safety, make informed decisions, and operate efficiently, featuring real-time alerts, effortless clip sharing, and comprehensive multi-site visibility.As a member of our dynamic and agile team, you will find an environment that prioritizes clarity, craftsmanship, and impactful contributions. Every voice matters here, and each individual plays a vital role in shaping how AI can foster a safer, more connected world.Your Role:As the Founding Customer Experience Engineer, you will be at the forefront of customer support, managing and resolving inquiries via Intercom and email. You will engage in troubleshooting across devices, networks, and backend systems, providing clear and thorough context to the engineering team when escalation is necessary.Your early success will be measured by your ability to effectively manage multiple active cases, meet service level agreement (SLA) targets, and ensure that no issues are overlooked.In addition to resolving tickets, you will be instrumental in enhancing and automating our support processes by contributing to documentation, workflows, and AI-powered tools. This role has the potential to evolve from operational management to leading the support function as we grow.

About the RoleCylake Inc. is seeking a Founding Recruiter to play a pivotal role in establishing our talent acquisition framework from the outset. This is an influential position for an individual enthusiastic about collaborating closely with founders and leadership to create scalable recruitment systems while attracting exceptional talent.We set an exceptionally high standard for talent, and this role necessitates keen judgment in identifying, evaluating, and securing candidates who will significantly elevate our team, culture, and long-term success. We are on the lookout for someone adept at leveraging AI and emerging technologies innovatively to enhance the recruiting process, pinpoint top-tier candidates, and ensure a candidate experience that mirrors our culture and values.What You’ll DoRecruit the Initial TeamOversee the full-cycle recruiting for our first hires, beginning with engineering and product roles.Dedicating significant time to sourcing and engaging candidates directly, particularly in competitive technical markets.Collaborate closely with founders to clarify our precise requirements for each role and refine as we gain insights.Balance urgency with thoroughness, optimizing for the long-term impact of each early hire.Develop Our Hiring ProcessesEstablish and manage our recruitment infrastructure, including utilizing Ashby as our ATS.Continuously assess emerging technologies and AI tools to efficiently surface and engage top talent.Design structured yet efficient interview processes that avoid bureaucratic inefficiencies.Enhance our team's ability to evaluate candidates clearly and consistently to uphold a high talent bar.Cultivate a strong hiring culture that evolves as the company expands.Influence Culture Through RecruitmentView hiring as a critical means of building and reinforcing our culture.Maintain a high standard for collaboration, ownership, and engagement in addition to functional expertise.Create a candidate experience that is considerate, efficient, and aligned with our core values.Expand the Function Over TimeHelp develop and grow the talent acquisition function as the organization scales.

About Speechify Speechify helps people access information in new ways by turning articles, documents, and books into audio. The platform supports users whether they are at their desk, commuting, or learning at their own pace. Speechify’s goal is to make learning deeper, faster, and more enjoyable. The company has seen rapid growth and is recognized as a leader in audio information solutions. Role Overview: Senior Software Engineer - Core Experiences The Core Experiences Team at Speechify builds and maintains key services and SDKs that shape the user experience across multiple platforms. This position suits someone who enjoys working where product and infrastructure meet, thinks strategically, and cares about building clear, reliable APIs to improve how users interact with Speechify. What You Will Do Work with Product Teams to define project scopes, improve feedback loops from customers, weigh design and integration options, and deliver solutions through Speechify’s cross-platform SDK. Improve existing features for better performance, including faster loading and smarter content parsing, by developing efficient abstractions and refining algorithms. Deploy cloud functions, lightweight backend services, and scheduled jobs using Kotlin. Location This role is based in Sunnyvale, CA, USA.

Join DoorDash as an Engineering Manager, where you will spearhead two pivotal teams: Fleets and Delivery Experience. The Fleets team is dedicated to developing a top-tier Fleets product that drives growth across diverse sectors, including prescription services, automotive, healthcare, and catering. Meanwhile, the Delivery Experience team is committed to creating exceptional experiences for Dashers and Drive Customers through seamless order tracking and pickup/drop-off processes. As a leader, you will enhance delivery quality metrics, scale our Fleets product, and venture into new verticals while fostering innovation and driving engineering excellence.

Join Wayve Technologies as a Customer Integration Engineer where you will play a pivotal role in facilitating seamless integration of our cutting-edge solutions for our clients. You will collaborate closely with cross-functional teams to ensure that our technology is effectively implemented and meets customer needs.

About Applied IntuitionApplied Intuition, Inc. stands at the forefront of physical AI innovation. Since its inception in 2017 and currently valued at $15 billion, this Silicon Valley powerhouse is developing the essential digital framework needed to infuse intelligence into every moving machine worldwide. Our solutions cater to the automotive, defense, trucking, construction, mining, and agriculture sectors in three pivotal areas: tools and infrastructure, operating systems, and autonomy. Trusted by eighteen of the top twenty global automakers along with the United States military and allied forces, Applied Intuition delivers cutting-edge physical intelligence solutions. Headquartered in Sunnyvale, California, we also have offices in Washington, D.C.; San Diego; Ft. Walton Beach, Florida; Ann Arbor, Michigan; London; Stuttgart; Munich; Stockholm; Bangalore; Seoul; and Tokyo. Discover more at applied.co.As an in-office organization, we expect our employees to work primarily from their Applied Intuition office five days a week. We also value flexibility and trust our employees to manage their schedules responsibly, allowing for occasional remote work, starting the day with morning meetings from home, or leaving early for family commitments.About the RoleWe are on the lookout for skilled engineers with a strong background in full-stack application development. In this role as a Full Stack Engineer, you will be instrumental in enhancing our customer-facing portals, designed for distributing and educating users about our autonomy software tools. Your work will ensure that these portals are user-friendly, well-architected, high-performing, and meticulously crafted. At Applied Intuition, engineers are empowered to take ownership of technical and product decisions while closely engaging with users to deliver exceptional features. As a Full Stack Engineer, you will collaborate closely with our Design and Product teams to create delightful products that advance Autonomy development.Your contributions will be vital in shaping user interactions with our platform, ensuring that our communication, knowledge base, and functionalities align to provide a seamless, intuitive, and engaging experience. A significant responsibility will be to revamp our customer portal and technical documentation, ensuring they are intuitive and accessible.

About Applied IntuitionApplied Intuition, Inc. stands at the forefront of advancing physical AI. Established in 2017 and currently valued at $15 billion, this innovative Silicon Valley firm is crafting the essential digital framework to infuse intelligence into every moving machine globally. Applied Intuition caters to diverse sectors including automotive, defense, trucking, construction, mining, and agriculture, focusing on three pivotal domains: tools and infrastructure, operating systems, and autonomy. Trusted by 18 of the top 20 global automakers, as well as the U.S. military and its allies, the company’s solutions are key to realizing physical intelligence. Headquartered in Sunnyvale, California, Applied Intuition extends its reach with offices in Washington, D.C.; San Diego; Ft. Walton Beach, Florida; Ann Arbor, Michigan; London; Stuttgart; Munich; Stockholm; Bangalore; Seoul; and Tokyo. For more information, visit applied.co.We are an in-office company, and we expect employees to work primarily from their Applied Intuition office five days a week. However, we also value flexibility, allowing our employees to manage their schedules responsibly. This includes occasional remote work, starting the day with morning meetings from home before heading to the office, or leaving early when necessary to accommodate family commitments.About the RoleWe seek talented engineers eager to lead customer interactions and take charge of overall account strategy. As Technical Customer Leads, you will blend software expertise with domain knowledge and an execution-focused mindset. By leveraging these skills, you will collaborate closely with engineering teams to ensure Applied’s products significantly enhance our customers’ autonomy initiatives. This crucial role involves managing customer relationships and ensuring success with Applied’s products and expertise.To see what a typical day looks like for an Application Engineer, check out this link!At Applied Intuition, You Will:Develop and execute account strategies for major enterprise clientsFoster executive and leadership relationshipsCollaborate with engineering teams to ensure product effectivenessDrive customer engagement and satisfaction

About Applied IntuitionApplied Intuition, Inc. is at the forefront of advancing physical AI technology. Established in 2017 and currently valued at $15 billion, this Silicon Valley powerhouse is developing the essential digital infrastructure required to integrate intelligence into every moving machine globally. Our solutions cater to various sectors including automotive, defense, trucking, construction, mining, and agriculture, focusing on three primary domains: tools and infrastructure, operating systems, and autonomy. Trusted by 18 of the top 20 global automakers, along with the U.S. military and its allies, Applied Intuition is dedicated to delivering cutting-edge physical intelligence. Our headquarters is located in Sunnyvale, California, with additional offices across Washington, D.C., San Diego, Ft. Walton Beach, Ann Arbor, London, Stuttgart, Munich, Stockholm, Bangalore, Seoul, and Tokyo. Discover more at applied.co.We operate with an in-office model, expecting our team members to work from the Applied Intuition office five days a week. We value flexibility and trust our employees to responsibly manage their schedules, which may include some remote work or adjusted hours to accommodate family needs.About the RoleWe are seeking a passionate and innovative UX Researcher to join our product design team, focusing on Vehicle Operating Systems and in-vehicle experiences. This entry-level role is ideal for individuals with a strong academic background in Human-Computer Interaction who are eager to oversee the entire UX research lifecycle within a dynamic and technically advanced environment. You will collaborate closely with interaction designers, product managers, and engineers to identify challenges, conduct user studies, and simplify our intricate automotive workflows to enhance safety and user-friendliness.

Intuitive Surgical seeks a Senior Human Factors Design Engineer based in Sunnyvale. This position centers on enhancing the user experience for advanced surgical systems through research, analysis, and collaboration. Role overview The Senior Human Factors Design Engineer will play a key part in understanding how users interact with surgical technology. The work supports usability and performance goals by gathering insights and translating them into actionable design improvements. What you will do Conduct research focused on user interactions with surgical systems Analyze data and user feedback to pinpoint opportunities for better usability Collaborate with cross-functional teams to bring human factors insights into product design Support efforts to ensure products achieve high standards for usability and performance

Join our dynamic team at USM2 as a Hive and Python Engineer specializing in Big Data solutions. We are looking for a passionate engineer who excels in designing and implementing data-driven applications using Hive and Python. This is an exciting opportunity to work on innovative projects that leverage large datasets and contribute to impactful solutions in various industries.

Join our Future Forward Team as a Senior Human Factors Design Engineer. In this pivotal role, you will leverage your expertise to enhance the user experience of our innovative medical devices. Collaborate with cross-functional teams to ensure that our products not only meet regulatory standards but also exceed user expectations. Your work will directly impact patient outcomes and improve surgical procedures globally.

Join our dynamic team at 360itprofessionals1 as a Mobile Test Lead. In this role, you will leverage your expertise in mobile testing and payment processes while communicating effectively in Chinese. You will lead a team of testers, ensuring the highest quality of mobile applications and payment solutions.Your responsibilities will include designing test strategies, executing test plans, and mentoring junior testers. We are looking for someone with a passion for technology and a commitment to excellence.

We are seeking a skilled Senior DevOps Engineer with expertise in MESOS and Marathon to join our dynamic team in Sunnyvale, CA. In this role, you will be responsible for implementing and optimizing our cloud infrastructure, ensuring high availability and scalability of applications.The ideal candidate will have a proven track record in DevOps practices, strong problem-solving skills, and the ability to work collaboratively in a fast-paced environment. You will be instrumental in driving our DevOps initiatives forward and enhancing our deployment processes.

Join Sonsoft Inc. as a Genesys Principal Consultant and be part of a dynamic team dedicated to delivering exceptional customer experience solutions. In this role, you will leverage your expertise in Genesys platforms to design, implement, and support innovative contact center solutions for our clients.We are seeking an individual who is passionate about technology and has a strong background in consulting to help our clients achieve their business goals through effective use of Genesys solutions.

Illumio is seeking a highly motivated and experienced Director of Customer Trust to lead our initiatives in building robust customer relationships and ensuring the highest levels of trust within our clientele. This pivotal role will involve collaborating with cross-functional teams to enhance the customer experience, establishing best practices for customer engagement, and driving strategic initiatives that promote transparency and reliability in our services.

Domino's Pizza in Sunnyvale is hiring a Customer Service Representative. This role centers on helping customers with their orders and questions, making sure each interaction is smooth and friendly. What you will do Answer phone calls and greet walk-in customers Take orders accurately and handle customer inquiries Work with the team to ensure every customer leaves satisfied What we look for Clear communication skills Friendly attitude and a focus on service Reliability and willingness to work as part of a team This position offers the chance to represent Domino's and help deliver both great food and a positive experience to every customer.

Join SpaceX as a Senior RFIC Design Engineer in our Silicon Engineering team. In this pivotal role, you will be responsible for designing innovative RF integrated circuits that drive our next-generation space technologies. Collaborate with a team of experts to push the boundaries of technology while ensuring the highest standards of quality and performance.

Cerebras Systems is revolutionizing artificial intelligence with the world's largest AI chip, 56 times larger than traditional GPUs. Our innovative wafer-scale architecture delivers unparalleled AI compute power, equating to dozens of GPUs on a single chip, all while maintaining the programming simplicity of a single device. This unique solution enables Cerebras to achieve unmatched training and inference speeds, allowing machine learning practitioners to seamlessly execute large-scale ML applications without the complexities of managing multiple GPUs or TPUs.We proudly serve a diverse clientele that includes leading model labs, multinational corporations, and pioneering AI-native startups. Notably, OpenAI has recently entered into a multi-year partnership with Cerebras, harnessing 750 megawatts of scale to transform critical workloads with ultra-high-speed inference.Our cutting-edge wafer-scale architecture powers the fastest Generative AI inference solution globally, boasting speeds over ten times faster than GPU-based hyperscale cloud inference services. This remarkable acceleration is reshaping the user experience of AI applications, facilitating real-time iterations and enhancing intelligence through advanced agentic computation.About The RoleAs a Kernel Engineer, you will be pivotal in crafting high-performance software solutions at the convergence of hardware and software. Your primary responsibility will be to implement, optimize, and scale deep learning operations that fully utilize our custom, massively parallel processor architecture.You will collaborate with a world-class team focused on designing, tuning for performance, and validating foundational ML and HPC kernels. This role includes building a comprehensive library of parallel and distributed algorithms aimed at maximizing compute utilization and enhancing training efficiency for state-of-the-art AI models. Your contributions will be crucial in unlocking the full capabilities of our hardware and accelerating the advancements in AI.

Founded on the vision of making humanity a multi-planetary species, SpaceX is pioneering the technologies to enable human life on Mars. Our mission extends beyond the stars; we are also transforming global connectivity through Starlink, the most advanced broadband internet system in the world.SENIOR RTL DESIGN ENGINEER (SILICON ENGINEERING)At SpaceX, we leverage our extensive experience in rocket and spacecraft development to successfully deploy Starlink, the world's largest satellite constellation. This initiative is providing high-speed, reliable internet to millions across the globe. We design, build, test, and operate all components of the system, from thousands of satellites to consumer receivers that enable users to connect with ease, and the software that integrates it all. As we continue to expand Starlink's global reach, we seek exceptional engineers to enhance its utility for communities and businesses worldwide.We are in search of a proactive and intellectually curious Senior RTL Design Engineer to collaborate with our elite, cross-disciplinary teams, including systems, firmware, architecture, design, validation, product engineering, and ASIC implementation. In this role, you will be at the forefront of developing next-generation FPGAs and ASICs that will be deployed in both space and terrestrial infrastructures. Your contributions will facilitate connectivity in areas that have previously lacked affordable and reliable access, thereby enhancing the capabilities of the Starlink network.

At SpaceX, we believe in a future where humanity explores the stars, and we are dedicated to developing the technologies to make that vision a reality. Our ultimate goal is to enable human life on Mars.RFIC DESIGN ENGINEER (SILICON ENGINEERING)As part of SpaceX, you will leverage our extensive experience in building rockets and spacecraft to support the deployment of Starlink, the world's most advanced broadband internet system. Starlink features the largest satellite constellation globally, providing fast and reliable internet to millions of users. We design, build, test, and operate all system components, including thousands of satellites and user-friendly consumer receivers that allow connectivity within minutes. Join us in maximizing Starlink's global impact for communities and businesses.We are seeking a highly motivated and proactive RF/Analog IC engineer to collaborate with world-class cross-disciplinary teams, including systems, firmware, architecture, design, validation, and product engineering. In this position, you will develop cutting-edge next-generation RFICs for deployment in both space and terrestrial infrastructures. These innovations will enable connectivity in previously unreachable, unaffordable, or unreliable areas. Help us deliver next-generation solutions to enhance the Starlink network's performance and capabilities.