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Experience Level
Entry Level
About the job
The AI Success Engineer position at OpenAI in Sydney centers on supporting clients as they adopt and use AI technologies. This role blends technical troubleshooting with customer support and ongoing relationship management. Success in this position means helping organizations get the most out of OpenAI's solutions while ensuring their technical needs are met.
What you will do
Guide clients through integrating and using OpenAI's AI products
Address technical issues as they come up
Provide expert advice and support to customers
Develop and maintain strong relationships with client teams
Requirements
Technical background related to AI technologies
Strong, clear communication skills
Experience supporting customers or clients
Ability to solve problems and explain complex topics in simple terms
Role overview The AI Success Engineer position at OpenAI in Sydney centers on supporting clients as they adopt and use AI technologies. This role blends technical troubleshooting with customer support and ongoing relationship management. Success in this position means helping organizations get the most out of OpenAI's solutions while ensuring their technical…
As a Senior AI Success Manager at Braze, you will play a pivotal role in ensuring the success of our AI-driven initiatives. You will collaborate closely with clients to leverage AI tools, optimizing their engagement and retention strategies. Your expertise will help clients harness the full potential of our technology, driving measurable results and enhancing user experiences.
Founded in 2004, OLIVER stands as the world’s premier expert in crafting, establishing, and managing tailored in-house agencies and marketing ecosystems for leading brands. Collaborating with over 300 clients across more than 40 countries, our distinctive approach fosters creativity and operational efficiency, enabling us to provide customized solutions that deeply resonate with target audiences. As a proud member of The Brandtech Group, we are at the forefront of harnessing advanced AI technologies to transform our creative processes and work delivery. Our AI solutions enhance productivity, ignite creativity, and support data-driven decision-making, empowering our teams to generate innovative and impactful outcomes. Role: Customer Success Manager (Gen AI Workflows)Location: Sydney, Australia About the Role:Your mission is to operationalize Generative AI for enterprise marketing teams. This position is not about handling support tickets; instead, your focus will be on codifying, embedding, and scaling AI workflows utilizing our flagship products: Pencil Pro (Generative AI creative generation) and Share of Model (LLM brand perception & visibility). You will guide clients from sporadic experimentation to widespread adoption, demonstrating how Generative AI can enhance brand-building efforts, making them faster, more efficient, and cost-effective.
Join our innovative team at Culture Amp as an AI Engineer - Applied AI. In this role, you'll leverage cutting-edge artificial intelligence technologies to drive impactful solutions that enhance employee experiences and foster a culture of continuous improvement. You will work closely with cross-functional teams to develop and implement AI-driven products, ensuring they align with our organization’s values and goals.
Location : Sydney, Australia (Hybrid - 3 Days In Office)About Us At Relevance AI, we’re on a mission to revolutionize the AI workforce. Our goal is to empower teams to harness AI agents that think, act, and collaborate like seasoned experts.Our platform allows users to create and manage intelligent agents that streamline workflows, make decisions, and enhance collaboration. We proudly serve industry leaders including Canva, Databricks, Confluent, Autodesk, Lightspeed, Rakuten, Aveva, Qualified, and Activision Blizzard, enabling them to achieve operational excellence in marketing and sales.Supported by notable investors like Bessemer Venture Partners, Insight Partners, Peak XV, and King River Capital, we successfully raised our Series B funding in April 2025 to further accelerate our growth and push the boundaries of agentic automation.With headquarters in San Francisco and Sydney, we embrace a hybrid work model that thrives on curiosity, collaboration, and swift execution. We are proud to have been recognized as LinkedIn’s #1 Startup in Australia in 2025. If you're eager to shape the future of AI, we want you on our team.The Role We are looking for exceptional Staff Engineers to join our AI team and innovate AI-powered products. This role is a high-impact applied AI position for engineers who are passionate about making a real-world difference. You’ll develop and deploy AI features that address customer needs across various industries, transforming cutting-edge agentic AI into reliable production systems.This is not a conventional ML or MLOps role. Your responsibilities will encompass the entire stack, from designing and building AI-powered workflows to creating tools and user experiences. Your tasks will involve prompt and context engineering, agent orchestration, backend services, APIs, infrastructure, and user-facing interfaces, often collaborating on the same project.You will work closely within a small, high-performing team of AI specialists, reporting directly to our co-founder, and engaging deeply with our diverse Product & Engineering teams. If you are excited about LLMs, multi-agent systems, and tackling complex AI challenges, this role is tailored for you.
About Future Secure AI Future Secure AI develops artificial intelligence solutions for global enterprises. The company partners with a leading financial institution and maintains strong relationships at the executive level across major industries. With a focus on collaboration between humans and AI, Future Secure AI aims to improve organizational performance worldwide. The team values bravery, diligence, and curiosity. Leadership brings entrepreneurial experience and remains accessible. Professional growth is a priority, and every team member’s success matters. Role Overview: Senior AI Engineer - Software Based in Sydney, Senior AI Engineers (Software) play a key role in building Future Secure AI’s products and platforms. This position leads client-facing projects, working directly with customer and partner technical teams as well as internal colleagues to improve technology solutions. What You Will Do Lead technical engagements with clients and partners Collaborate with internal teams to advance product capabilities Balance complex coding assignments with broader business and product considerations Contribute to the ongoing development of AI-driven solutions What We Look For Strong organizational skills Experience working across functions and teams Ability to move between detailed technical work and high-level strategy Interest in advancing AI technology
Full-time|A$1.2K/yr - A$1.2K/yr|Hybrid|Sydney, Australia
Location : Sydney, Australia (Hybrid - 3 Days In Office)About Us At Relevance AI, we are revolutionizing the AI workforce. Our mission is to empower teams to effectively delegate significant tasks to AI agents that think, act, and collaborate like experts.With our platform, anyone can effortlessly create and manage intelligent agents that streamline workflows, make informed decisions, and enhance collaboration. Our cutting-edge technology is already trusted by industry leaders like Canva, Databricks, Confluent, Autodesk, Lightspeed, Rakuten, Aveva, Qualified, and Activision Blizzard, enabling them to achieve excellence across operations, marketing, and sales.Backed by top-tier investors such as Bessemer Venture Partners, Insight Partners, Peak XV, and King River Capital, we successfully raised our Series B in April 2025 to accelerate growth and push the frontiers of agentic automation.With headquarters in San Francisco and Sydney, we thrive on curiosity, collaboration, and execution. We believe in moving fast, thinking big, and winning together. In 2025, we were honored to be recognized as LinkedIn’s #1 Startup in Australia.If you are eager to shape the future of AI, we welcome you to join our dynamic team.The Role We are looking for talented Senior Engineers to join our AI team and develop the next generation of AI-driven products.This is a high-impact applied AI position for engineers who want their contributions to make a significant difference. You will create and deploy real AI features that address customer needs across various industries, transforming advanced agentic AI into reliable production systems.This role transcends traditional ML or MLOps positions. You will engage with the entire stack to design, develop, and deliver AI-powered workflows, tools, and user experiences. Your responsibilities will encompass prompt and context engineering, agent orchestration, backend services, APIs, infrastructure, and user-facing interfaces, often within the same project.You will be part of a high-performing team of AI specialists, reporting directly to our co-founder, and collaborating closely with various Product & Engineering teams. If you are passionate about LLMs, multi-agent systems, and solving complex, real-world AI challenges, this role is perfect for you.Your Impact Develop Agents and Multi-agent Systems: Design and...
Full-time|On-site|Sydney, New South Wales, Australia
Join Luminance, a trailblazer in Legal-Grade™ AI for enterprises, as a Customer Success Manager. Backed by prestigious venture capitalists and featured in Forbes AI 50 and Inc. 5000 lists, Luminance is revolutionizing the legal sector worldwide.This role within our expanding global Customer Success team offers the chance to collaborate with leading law firms and prominent companies across 60 countries, including major manufacturers, tech innovators, global retailers, and pharmaceutical leaders. Your primary focus will be to build strong relationships and understand our customers’ goals while showcasing how our innovative technology can transform contract management.The ideal candidate has an innate ability to connect with clients, ensuring excellence in every interaction and a proactive approach to achieving results. Responsibilities range from nurturing customer relationships to designing and executing onboarding processes for diverse clients, from small businesses to large enterprises. You will also provide training on product best practices, analyze customer interactions, enhance user experience through feedback, and address inquiries with professionalism.Successful candidates will be sociable, analytical, and eager to learn new software solutions. Clear and effective communication is essential, as is the ability to engage collaboratively with customers to maximize product value and creatively strategize on expanding our reach within our client base.To apply, please send your CV and cover letter to recruitment@luminance.com.
Join Lendi Group as a Junior AI Engineer, where you will embark on an exciting journey in the world of artificial intelligence. In this dynamic role, you will collaborate with seasoned professionals to develop, implement, and optimize innovative AI solutions that drive our mission forward.Your responsibilities will include working on cutting-edge projects, contributing to machine learning algorithms, and assisting in data analysis to improve our systems. This is a fantastic opportunity for those looking to kickstart their career in AI within a supportive and forward-thinking environment.
Be a part of our vision to enhance the world of work.Culture Amp stands as the premier employee experience platform globally, transforming the work environment for 25 million employees across over 6,500 organizations. We empower businesses of all sizes to elevate employee engagement, streamline performance management, and cultivate high-performing teams. With a foundation in people science and the most extensive employee dataset available, leading companies like Canva, On, Asana, Dolby, McDonald's, and Nasdaq rely on Culture Amp daily.Headquartered in Sydney, Culture Amp is supported by top venture capital firms and operates in the US, UK, Germany, and Australia. Recognized by Forbes as one of the top private cloud companies and acknowledged by Fast Company as one of the most innovative companies, we continue to lead in our field.To learn more, visit cultureamp.com.Your role in transforming the workplaceWe are seeking a Senior Engineer to join the AI Research & Experience team, contributing to the development of AI Coach - Culture Amp's intelligent AI system that integrates survey insights, performance management, and interpersonal dynamics to provide tailored support for organizations, teams, and individuals at scale.Your work will bridge the gap between applied AI research and product engineering, implementing state-of-the-art techniques into production systems that truly enhance workplace experiences. This is not just a research position; you will deliver features that address real customer challenges.Your ResponsibilitiesStay abreast of current research, literature, and service offerings.Design, implement, and assess features of our multi-agent platform and systems using advanced frameworks (e.g., LangGraph) for dynamic, multi-turn coaching interactions.Guide the creation and orchestration of data pipelines that consolidate fragmented workplace data (such as surveys, goals, performance reviews, feedback, and 1-1 notes) into a cohesive coaching context.Convert customer requirements into technical solutions by working backward from user needs to system design, producing technical documentation to facilitate understanding and technical transfer.Collaborate closely with product, design, and people science teams to ensure the developed features meet user needs and adhere to existing product expectations.
As an AI Foundry Engineer at ServiceNow, you will play a pivotal role in developing and enhancing our AI-driven solutions. You will collaborate with cross-functional teams to design, implement, and maintain advanced AI systems that drive efficiency and innovation within our services.
About the Role Sitemate is looking for a Customer Success Manager to join the Sydney office. This role connects clients with Sitemate’s products and services, supporting strong relationships and smooth onboarding. The Customer Success Manager helps clients get the most from our solutions and works with internal teams to improve the overall customer experience.
The AI Forward Deployed Engineering (AI FDE) team at Databricks is a distinguished group dedicated to delivering cutting-edge AI solutions directly to our clients. Our mission is to empower customers to design and implement innovative AI applications that set new industry standards. By collaborating cross-functionally with engineering, product teams, and internal experts, we strategically enhance our clients' capabilities in the rapidly evolving fields of Generative AI, LLMOps, and Machine Learning. If you thrive on customer engagement, teamwork, and staying ahead of GenAI trends, this team is the perfect fit for you. Remote work options are available.
Why Choose Us?At SafetyCulture, we redefine what it means to be a global technology company. While we offer perks like catered lunches, team bonding events, trendy merchandise, and even office dogs, these are not the reasons our team of nearly a thousand wakes up each day.We are committed to enhancing the lives of our customers and revolutionizing the tools that empower the 3 billion individuals who keep the world in motion - from factory floor operators to truck drivers and beyond. Enjoy the scale and innovation typical of big tech without the cumbersome bureaucracy. Here, you’ll find a culture that fosters rapid problem-solving and encourages a spirit of experimentation.At SafetyCulture, every full-time team member is granted equity, ensuring that as we grow, you grow too. We embrace operational maturity, a clear vision, and a strong emphasis on AI as we navigate the next phase of our growth. This is significant tech impact minus the drawbacks often associated with large corporations. If this perspective resonates with you, you’ll find your place here.We are on the lookout for a People & Culture Engineer to develop and manage the technical systems that support modern HR functionalities. This role lies at the crossroads of HR, data, automation, and AI. Your responsibilities will include coding, designing workflows, building internal tools, and creating AI agents to help the People & Culture team at SafetyCulture scale effectively and confidently.This is not your typical HR systems or people analytics position; we have dedicated roles for those functions. Instead, your focus will be on system development, reducing manual tasks, and designing workflows that enhance efficiency for the People & Culture team and the broader organization.
UpGuard develops AI-driven solutions to help organizations manage cyber risk. After raising US$75M in Series C funding, the company is expanding its infrastructure to handle 100 billion risk signals daily. The team is dedicated to advancing technology that changes how businesses approach cyber risk management. The Cyber Risk Posture Management (CRPM) platform brings together security ratings, threat intelligence, and automated AI tools. This combination gives security teams a clearer view of threats and helps them respond to a constantly evolving risk landscape. UpGuard is committed to building more than just another security product. The company aims to define a new category in cyber risk management, with the flexibility to create advanced technology and the backing to launch it on a global scale. Role overview As a Customer Success Manager based in Sydney, the focus is on supporting a growing base of clients. The Customer Success team partners with organizations to address their unique challenges, always looking for ways to help customers achieve better outcomes. Creativity, relationship-building, and identifying opportunities for account growth and increased product adoption are central to the role. What you will do Work closely with customers to understand their needs and help solve their challenges Build and maintain strong client relationships Identify opportunities for account growth and increased use of UpGuard’s platform Collaborate with internal teams to deliver solutions that drive customer success Requirements Experience in customer success, account management, or a related field Strong communication and problem-solving skills Ability to think creatively and proactively identify opportunities for customers Based in Sydney
About Plenti Plenti is a fintech lender focused on making loans faster and fairer through technology. Since 2014, the company has expanded into personal lending, renewable energy, and automotive finance, always aiming to improve the customer experience. Plenti is publicly listed on the ASX and manages a loan portfolio of more than $2.5 billion, with annual revenues over $250 million. The team numbers over 250 people in Australia, all working toward ambitious growth goals. AI Engineer Role Overview Plenti is building a specialized AI team and is hiring an AI Engineer in Sydney. This role centers on designing, developing, and deploying AI-driven solutions to improve operational efficiency and support stronger sales outcomes. The position is hands-on, offering the chance to integrate AI features directly into Plenti’s core platforms and see the impact of that work. The AI Engineer will work closely with Engineering, Site Reliability Engineering (SRE), and business stakeholders. The main focus is to turn complex business needs into scalable, production-ready AI systems that deliver measurable value.
Role Overview NICE is hiring a Senior AI Implementation Engineer in Professional Services based in Sydney, Australia. This role focuses on delivering advanced AI solutions for clients using the NICE CXone platform. The position blends technical implementation with leadership in conversational design. Main Responsibilities Work directly with customers to deliver AI-driven solutions on the NICE CXone platform Lead the design and implementation of conversational experiences, including chatbots, voicebots, and knowledge assistants Support clients in building and optimizing multimodal AI agents About the Team The Professional Services group at NICE partners with clients to create engaging and effective AI-powered customer experiences. The team values innovation and technical excellence in every project.
Join Aircall, a leading AI-driven customer communications platform, revolutionizing how over 22,000 businesses engage with their customers. Our innovative solution integrates voice, SMS, WhatsApp, and AI into a single cohesive workspace, enabling teams to enhance revenue, resolve issues swiftly, and expand their customer-facing operations.At Aircall, we believe in empowering teams to operate smarter rather than harder. Our AI Voice Agent automates routine calls, while AI Assist simplifies post-call tasks, and AI Assist Pro offers real-time support, allowing team members to excel in their roles. The outcome is increased revenue, quicker resolutions, and scalable teams operating with confidence.With our headquarters in Paris, we also have a robust North American presence in Seattle and teams across Madrid, London, Berlin, San Francisco, New York City, Sydney, and Mexico City. Supported by exceptional investors and fueled by rapid AI advancements across various product lines, we are scaling our beloved product at an impressive pace.Our Work Culture at Aircall: We prioritize customer satisfaction, data-driven decisions, and meaningful outcomes. We value ownership, continuous learning, and a thoughtful approach to speed. If you flourish in a collaborative, fast-paced environment where trust and impact are vital, you will thrive here.Position Overview:As a Scale Customer Engineer (SCE), you will play a crucial role in ensuring that Aircall's long-tail and SMB/Core customers successfully onboard, quickly adopt our product, and maintain optimal health through both proactive and reactive engagement. You will lead webinar-based onboarding sessions, conduct proactive telemetry outreach, and provide swift consulting support for Account Managers assigned to your customer pool. This high-impact, customer-facing role is suited for individuals who are resourceful, articulate communicators, engaging presenters, and adept at guiding customers through large-scale activations.
About Future Secure AI Future Secure AI develops advanced artificial intelligence solutions for global enterprises. The company focuses on solving real-world challenges across various sectors, guided by BRAVER values and a culture that values curiosity, diligence, and courage. Leadership maintains an open-door policy, supporting both professional growth and individual contributions. Collaboration with leading minds and the pursuit of meaningful work are central to the company’s mission. Company Overview Future Secure AI operates as a fast-growing frontier-AI company, co-developed with a major global financial institution. The team combines startup agility with enterprise-level backing. The core mission: create agentic AI Co-workers, autonomous systems designed to reason, act, and work alongside people to boost productivity and transform organizational performance. With direct access to C-suite leaders and a growing network of international partners, the company aims to develop AI Co-workers that can think, act, and collaborate, reshaping how workplaces function. Role Overview: Senior Staff AI Engineer in Data Science The Senior Staff Data Scientist takes on a key technical leadership role, driving the development of agentic AI Co-workers, complex multi-step reasoning systems, and scalable autonomous workflows for enterprise use. This position designs and implements advanced large language model (LLM) agents capable of planning, decision-making, and action execution at scale, with a strong focus on safety and reliability. Influence over the technical direction of the agentic AI platform is central to this role. Responsibilities include mentoring emerging talent and ensuring that systems remain resilient, well-aligned, and effective in delivering results within complex environments. Work in this role directly shapes the future of human-AI collaboration. Locations Sydney Melbourne Brisbane
About Future Secure AI Future Secure AI builds advanced artificial intelligence solutions for real-world challenges across multiple industries. The company values bravery, rigor, and curiosity, with a leadership team that encourages open communication and professional growth. Co-developed with major financial institutions, Future Secure AI combines startup agility with enterprise backing. The focus: developing agentic AI Co-workers, autonomous systems that help organizations work smarter and faster. Employees work closely with C-suite leaders and international partners to create AI Co-workers that think, act, and collaborate. The goal is to transform how people and AI work together. Role Overview: Senior AI Engineer in Data Science This Senior AI Engineer role centers on building agentic AI Co-workers, multi-step reasoning systems, and autonomous workflows for enterprise use. The position involves designing and implementing advanced large language model (LLM)-driven agents that plan, make decisions, and act independently. Safety, reliability, and scalability remain top priorities throughout development. The Senior AI Engineer helps set the technical direction for the AI platform, mentors junior engineers, and ensures systems deliver strong results in complex environments. The work directly shapes how humans and AI collaborate. Key Responsibilities Design, develop, and deploy agentic LLM-driven systems with planning, tool-use, workflow orchestration, and reasoning features. Apply machine learning and advanced analytics to improve decision-making for autonomous AI Co-workers. Enhance multi-step reasoning, context management, and system responsiveness. Locations Sydney, Melbourne, Brisbane
Role overview The AI Success Engineer position at OpenAI in Sydney centers on supporting clients as they adopt and use AI technologies. This role blends technical troubleshooting with customer support and ongoing relationship management. Success in this position means helping organizations get the most out of OpenAI's solutions while ensuring their technical…
As a Senior AI Success Manager at Braze, you will play a pivotal role in ensuring the success of our AI-driven initiatives. You will collaborate closely with clients to leverage AI tools, optimizing their engagement and retention strategies. Your expertise will help clients harness the full potential of our technology, driving measurable results and enhancing user experiences.
Founded in 2004, OLIVER stands as the world’s premier expert in crafting, establishing, and managing tailored in-house agencies and marketing ecosystems for leading brands. Collaborating with over 300 clients across more than 40 countries, our distinctive approach fosters creativity and operational efficiency, enabling us to provide customized solutions that deeply resonate with target audiences. As a proud member of The Brandtech Group, we are at the forefront of harnessing advanced AI technologies to transform our creative processes and work delivery. Our AI solutions enhance productivity, ignite creativity, and support data-driven decision-making, empowering our teams to generate innovative and impactful outcomes. Role: Customer Success Manager (Gen AI Workflows)Location: Sydney, Australia About the Role:Your mission is to operationalize Generative AI for enterprise marketing teams. This position is not about handling support tickets; instead, your focus will be on codifying, embedding, and scaling AI workflows utilizing our flagship products: Pencil Pro (Generative AI creative generation) and Share of Model (LLM brand perception & visibility). You will guide clients from sporadic experimentation to widespread adoption, demonstrating how Generative AI can enhance brand-building efforts, making them faster, more efficient, and cost-effective.
Join our innovative team at Culture Amp as an AI Engineer - Applied AI. In this role, you'll leverage cutting-edge artificial intelligence technologies to drive impactful solutions that enhance employee experiences and foster a culture of continuous improvement. You will work closely with cross-functional teams to develop and implement AI-driven products, ensuring they align with our organization’s values and goals.
Location : Sydney, Australia (Hybrid - 3 Days In Office)About Us At Relevance AI, we’re on a mission to revolutionize the AI workforce. Our goal is to empower teams to harness AI agents that think, act, and collaborate like seasoned experts.Our platform allows users to create and manage intelligent agents that streamline workflows, make decisions, and enhance collaboration. We proudly serve industry leaders including Canva, Databricks, Confluent, Autodesk, Lightspeed, Rakuten, Aveva, Qualified, and Activision Blizzard, enabling them to achieve operational excellence in marketing and sales.Supported by notable investors like Bessemer Venture Partners, Insight Partners, Peak XV, and King River Capital, we successfully raised our Series B funding in April 2025 to further accelerate our growth and push the boundaries of agentic automation.With headquarters in San Francisco and Sydney, we embrace a hybrid work model that thrives on curiosity, collaboration, and swift execution. We are proud to have been recognized as LinkedIn’s #1 Startup in Australia in 2025. If you're eager to shape the future of AI, we want you on our team.The Role We are looking for exceptional Staff Engineers to join our AI team and innovate AI-powered products. This role is a high-impact applied AI position for engineers who are passionate about making a real-world difference. You’ll develop and deploy AI features that address customer needs across various industries, transforming cutting-edge agentic AI into reliable production systems.This is not a conventional ML or MLOps role. Your responsibilities will encompass the entire stack, from designing and building AI-powered workflows to creating tools and user experiences. Your tasks will involve prompt and context engineering, agent orchestration, backend services, APIs, infrastructure, and user-facing interfaces, often collaborating on the same project.You will work closely within a small, high-performing team of AI specialists, reporting directly to our co-founder, and engaging deeply with our diverse Product & Engineering teams. If you are excited about LLMs, multi-agent systems, and tackling complex AI challenges, this role is tailored for you.
About Future Secure AI Future Secure AI develops artificial intelligence solutions for global enterprises. The company partners with a leading financial institution and maintains strong relationships at the executive level across major industries. With a focus on collaboration between humans and AI, Future Secure AI aims to improve organizational performance worldwide. The team values bravery, diligence, and curiosity. Leadership brings entrepreneurial experience and remains accessible. Professional growth is a priority, and every team member’s success matters. Role Overview: Senior AI Engineer - Software Based in Sydney, Senior AI Engineers (Software) play a key role in building Future Secure AI’s products and platforms. This position leads client-facing projects, working directly with customer and partner technical teams as well as internal colleagues to improve technology solutions. What You Will Do Lead technical engagements with clients and partners Collaborate with internal teams to advance product capabilities Balance complex coding assignments with broader business and product considerations Contribute to the ongoing development of AI-driven solutions What We Look For Strong organizational skills Experience working across functions and teams Ability to move between detailed technical work and high-level strategy Interest in advancing AI technology
Full-time|A$1.2K/yr - A$1.2K/yr|Hybrid|Sydney, Australia
Location : Sydney, Australia (Hybrid - 3 Days In Office)About Us At Relevance AI, we are revolutionizing the AI workforce. Our mission is to empower teams to effectively delegate significant tasks to AI agents that think, act, and collaborate like experts.With our platform, anyone can effortlessly create and manage intelligent agents that streamline workflows, make informed decisions, and enhance collaboration. Our cutting-edge technology is already trusted by industry leaders like Canva, Databricks, Confluent, Autodesk, Lightspeed, Rakuten, Aveva, Qualified, and Activision Blizzard, enabling them to achieve excellence across operations, marketing, and sales.Backed by top-tier investors such as Bessemer Venture Partners, Insight Partners, Peak XV, and King River Capital, we successfully raised our Series B in April 2025 to accelerate growth and push the frontiers of agentic automation.With headquarters in San Francisco and Sydney, we thrive on curiosity, collaboration, and execution. We believe in moving fast, thinking big, and winning together. In 2025, we were honored to be recognized as LinkedIn’s #1 Startup in Australia.If you are eager to shape the future of AI, we welcome you to join our dynamic team.The Role We are looking for talented Senior Engineers to join our AI team and develop the next generation of AI-driven products.This is a high-impact applied AI position for engineers who want their contributions to make a significant difference. You will create and deploy real AI features that address customer needs across various industries, transforming advanced agentic AI into reliable production systems.This role transcends traditional ML or MLOps positions. You will engage with the entire stack to design, develop, and deliver AI-powered workflows, tools, and user experiences. Your responsibilities will encompass prompt and context engineering, agent orchestration, backend services, APIs, infrastructure, and user-facing interfaces, often within the same project.You will be part of a high-performing team of AI specialists, reporting directly to our co-founder, and collaborating closely with various Product & Engineering teams. If you are passionate about LLMs, multi-agent systems, and solving complex, real-world AI challenges, this role is perfect for you.Your Impact Develop Agents and Multi-agent Systems: Design and...
Full-time|On-site|Sydney, New South Wales, Australia
Join Luminance, a trailblazer in Legal-Grade™ AI for enterprises, as a Customer Success Manager. Backed by prestigious venture capitalists and featured in Forbes AI 50 and Inc. 5000 lists, Luminance is revolutionizing the legal sector worldwide.This role within our expanding global Customer Success team offers the chance to collaborate with leading law firms and prominent companies across 60 countries, including major manufacturers, tech innovators, global retailers, and pharmaceutical leaders. Your primary focus will be to build strong relationships and understand our customers’ goals while showcasing how our innovative technology can transform contract management.The ideal candidate has an innate ability to connect with clients, ensuring excellence in every interaction and a proactive approach to achieving results. Responsibilities range from nurturing customer relationships to designing and executing onboarding processes for diverse clients, from small businesses to large enterprises. You will also provide training on product best practices, analyze customer interactions, enhance user experience through feedback, and address inquiries with professionalism.Successful candidates will be sociable, analytical, and eager to learn new software solutions. Clear and effective communication is essential, as is the ability to engage collaboratively with customers to maximize product value and creatively strategize on expanding our reach within our client base.To apply, please send your CV and cover letter to recruitment@luminance.com.
Join Lendi Group as a Junior AI Engineer, where you will embark on an exciting journey in the world of artificial intelligence. In this dynamic role, you will collaborate with seasoned professionals to develop, implement, and optimize innovative AI solutions that drive our mission forward.Your responsibilities will include working on cutting-edge projects, contributing to machine learning algorithms, and assisting in data analysis to improve our systems. This is a fantastic opportunity for those looking to kickstart their career in AI within a supportive and forward-thinking environment.
Be a part of our vision to enhance the world of work.Culture Amp stands as the premier employee experience platform globally, transforming the work environment for 25 million employees across over 6,500 organizations. We empower businesses of all sizes to elevate employee engagement, streamline performance management, and cultivate high-performing teams. With a foundation in people science and the most extensive employee dataset available, leading companies like Canva, On, Asana, Dolby, McDonald's, and Nasdaq rely on Culture Amp daily.Headquartered in Sydney, Culture Amp is supported by top venture capital firms and operates in the US, UK, Germany, and Australia. Recognized by Forbes as one of the top private cloud companies and acknowledged by Fast Company as one of the most innovative companies, we continue to lead in our field.To learn more, visit cultureamp.com.Your role in transforming the workplaceWe are seeking a Senior Engineer to join the AI Research & Experience team, contributing to the development of AI Coach - Culture Amp's intelligent AI system that integrates survey insights, performance management, and interpersonal dynamics to provide tailored support for organizations, teams, and individuals at scale.Your work will bridge the gap between applied AI research and product engineering, implementing state-of-the-art techniques into production systems that truly enhance workplace experiences. This is not just a research position; you will deliver features that address real customer challenges.Your ResponsibilitiesStay abreast of current research, literature, and service offerings.Design, implement, and assess features of our multi-agent platform and systems using advanced frameworks (e.g., LangGraph) for dynamic, multi-turn coaching interactions.Guide the creation and orchestration of data pipelines that consolidate fragmented workplace data (such as surveys, goals, performance reviews, feedback, and 1-1 notes) into a cohesive coaching context.Convert customer requirements into technical solutions by working backward from user needs to system design, producing technical documentation to facilitate understanding and technical transfer.Collaborate closely with product, design, and people science teams to ensure the developed features meet user needs and adhere to existing product expectations.
As an AI Foundry Engineer at ServiceNow, you will play a pivotal role in developing and enhancing our AI-driven solutions. You will collaborate with cross-functional teams to design, implement, and maintain advanced AI systems that drive efficiency and innovation within our services.
About the Role Sitemate is looking for a Customer Success Manager to join the Sydney office. This role connects clients with Sitemate’s products and services, supporting strong relationships and smooth onboarding. The Customer Success Manager helps clients get the most from our solutions and works with internal teams to improve the overall customer experience.
The AI Forward Deployed Engineering (AI FDE) team at Databricks is a distinguished group dedicated to delivering cutting-edge AI solutions directly to our clients. Our mission is to empower customers to design and implement innovative AI applications that set new industry standards. By collaborating cross-functionally with engineering, product teams, and internal experts, we strategically enhance our clients' capabilities in the rapidly evolving fields of Generative AI, LLMOps, and Machine Learning. If you thrive on customer engagement, teamwork, and staying ahead of GenAI trends, this team is the perfect fit for you. Remote work options are available.
Why Choose Us?At SafetyCulture, we redefine what it means to be a global technology company. While we offer perks like catered lunches, team bonding events, trendy merchandise, and even office dogs, these are not the reasons our team of nearly a thousand wakes up each day.We are committed to enhancing the lives of our customers and revolutionizing the tools that empower the 3 billion individuals who keep the world in motion - from factory floor operators to truck drivers and beyond. Enjoy the scale and innovation typical of big tech without the cumbersome bureaucracy. Here, you’ll find a culture that fosters rapid problem-solving and encourages a spirit of experimentation.At SafetyCulture, every full-time team member is granted equity, ensuring that as we grow, you grow too. We embrace operational maturity, a clear vision, and a strong emphasis on AI as we navigate the next phase of our growth. This is significant tech impact minus the drawbacks often associated with large corporations. If this perspective resonates with you, you’ll find your place here.We are on the lookout for a People & Culture Engineer to develop and manage the technical systems that support modern HR functionalities. This role lies at the crossroads of HR, data, automation, and AI. Your responsibilities will include coding, designing workflows, building internal tools, and creating AI agents to help the People & Culture team at SafetyCulture scale effectively and confidently.This is not your typical HR systems or people analytics position; we have dedicated roles for those functions. Instead, your focus will be on system development, reducing manual tasks, and designing workflows that enhance efficiency for the People & Culture team and the broader organization.
UpGuard develops AI-driven solutions to help organizations manage cyber risk. After raising US$75M in Series C funding, the company is expanding its infrastructure to handle 100 billion risk signals daily. The team is dedicated to advancing technology that changes how businesses approach cyber risk management. The Cyber Risk Posture Management (CRPM) platform brings together security ratings, threat intelligence, and automated AI tools. This combination gives security teams a clearer view of threats and helps them respond to a constantly evolving risk landscape. UpGuard is committed to building more than just another security product. The company aims to define a new category in cyber risk management, with the flexibility to create advanced technology and the backing to launch it on a global scale. Role overview As a Customer Success Manager based in Sydney, the focus is on supporting a growing base of clients. The Customer Success team partners with organizations to address their unique challenges, always looking for ways to help customers achieve better outcomes. Creativity, relationship-building, and identifying opportunities for account growth and increased product adoption are central to the role. What you will do Work closely with customers to understand their needs and help solve their challenges Build and maintain strong client relationships Identify opportunities for account growth and increased use of UpGuard’s platform Collaborate with internal teams to deliver solutions that drive customer success Requirements Experience in customer success, account management, or a related field Strong communication and problem-solving skills Ability to think creatively and proactively identify opportunities for customers Based in Sydney
About Plenti Plenti is a fintech lender focused on making loans faster and fairer through technology. Since 2014, the company has expanded into personal lending, renewable energy, and automotive finance, always aiming to improve the customer experience. Plenti is publicly listed on the ASX and manages a loan portfolio of more than $2.5 billion, with annual revenues over $250 million. The team numbers over 250 people in Australia, all working toward ambitious growth goals. AI Engineer Role Overview Plenti is building a specialized AI team and is hiring an AI Engineer in Sydney. This role centers on designing, developing, and deploying AI-driven solutions to improve operational efficiency and support stronger sales outcomes. The position is hands-on, offering the chance to integrate AI features directly into Plenti’s core platforms and see the impact of that work. The AI Engineer will work closely with Engineering, Site Reliability Engineering (SRE), and business stakeholders. The main focus is to turn complex business needs into scalable, production-ready AI systems that deliver measurable value.
Role Overview NICE is hiring a Senior AI Implementation Engineer in Professional Services based in Sydney, Australia. This role focuses on delivering advanced AI solutions for clients using the NICE CXone platform. The position blends technical implementation with leadership in conversational design. Main Responsibilities Work directly with customers to deliver AI-driven solutions on the NICE CXone platform Lead the design and implementation of conversational experiences, including chatbots, voicebots, and knowledge assistants Support clients in building and optimizing multimodal AI agents About the Team The Professional Services group at NICE partners with clients to create engaging and effective AI-powered customer experiences. The team values innovation and technical excellence in every project.
Join Aircall, a leading AI-driven customer communications platform, revolutionizing how over 22,000 businesses engage with their customers. Our innovative solution integrates voice, SMS, WhatsApp, and AI into a single cohesive workspace, enabling teams to enhance revenue, resolve issues swiftly, and expand their customer-facing operations.At Aircall, we believe in empowering teams to operate smarter rather than harder. Our AI Voice Agent automates routine calls, while AI Assist simplifies post-call tasks, and AI Assist Pro offers real-time support, allowing team members to excel in their roles. The outcome is increased revenue, quicker resolutions, and scalable teams operating with confidence.With our headquarters in Paris, we also have a robust North American presence in Seattle and teams across Madrid, London, Berlin, San Francisco, New York City, Sydney, and Mexico City. Supported by exceptional investors and fueled by rapid AI advancements across various product lines, we are scaling our beloved product at an impressive pace.Our Work Culture at Aircall: We prioritize customer satisfaction, data-driven decisions, and meaningful outcomes. We value ownership, continuous learning, and a thoughtful approach to speed. If you flourish in a collaborative, fast-paced environment where trust and impact are vital, you will thrive here.Position Overview:As a Scale Customer Engineer (SCE), you will play a crucial role in ensuring that Aircall's long-tail and SMB/Core customers successfully onboard, quickly adopt our product, and maintain optimal health through both proactive and reactive engagement. You will lead webinar-based onboarding sessions, conduct proactive telemetry outreach, and provide swift consulting support for Account Managers assigned to your customer pool. This high-impact, customer-facing role is suited for individuals who are resourceful, articulate communicators, engaging presenters, and adept at guiding customers through large-scale activations.
About Future Secure AI Future Secure AI develops advanced artificial intelligence solutions for global enterprises. The company focuses on solving real-world challenges across various sectors, guided by BRAVER values and a culture that values curiosity, diligence, and courage. Leadership maintains an open-door policy, supporting both professional growth and individual contributions. Collaboration with leading minds and the pursuit of meaningful work are central to the company’s mission. Company Overview Future Secure AI operates as a fast-growing frontier-AI company, co-developed with a major global financial institution. The team combines startup agility with enterprise-level backing. The core mission: create agentic AI Co-workers, autonomous systems designed to reason, act, and work alongside people to boost productivity and transform organizational performance. With direct access to C-suite leaders and a growing network of international partners, the company aims to develop AI Co-workers that can think, act, and collaborate, reshaping how workplaces function. Role Overview: Senior Staff AI Engineer in Data Science The Senior Staff Data Scientist takes on a key technical leadership role, driving the development of agentic AI Co-workers, complex multi-step reasoning systems, and scalable autonomous workflows for enterprise use. This position designs and implements advanced large language model (LLM) agents capable of planning, decision-making, and action execution at scale, with a strong focus on safety and reliability. Influence over the technical direction of the agentic AI platform is central to this role. Responsibilities include mentoring emerging talent and ensuring that systems remain resilient, well-aligned, and effective in delivering results within complex environments. Work in this role directly shapes the future of human-AI collaboration. Locations Sydney Melbourne Brisbane
About Future Secure AI Future Secure AI builds advanced artificial intelligence solutions for real-world challenges across multiple industries. The company values bravery, rigor, and curiosity, with a leadership team that encourages open communication and professional growth. Co-developed with major financial institutions, Future Secure AI combines startup agility with enterprise backing. The focus: developing agentic AI Co-workers, autonomous systems that help organizations work smarter and faster. Employees work closely with C-suite leaders and international partners to create AI Co-workers that think, act, and collaborate. The goal is to transform how people and AI work together. Role Overview: Senior AI Engineer in Data Science This Senior AI Engineer role centers on building agentic AI Co-workers, multi-step reasoning systems, and autonomous workflows for enterprise use. The position involves designing and implementing advanced large language model (LLM)-driven agents that plan, make decisions, and act independently. Safety, reliability, and scalability remain top priorities throughout development. The Senior AI Engineer helps set the technical direction for the AI platform, mentors junior engineers, and ensures systems deliver strong results in complex environments. The work directly shapes how humans and AI collaborate. Key Responsibilities Design, develop, and deploy agentic LLM-driven systems with planning, tool-use, workflow orchestration, and reasoning features. Apply machine learning and advanced analytics to improve decision-making for autonomous AI Co-workers. Enhance multi-step reasoning, context management, and system responsiveness. Locations Sydney, Melbourne, Brisbane