Experience Designer - Innovate User Experiences

Join our dynamic team at tal as an Experience Designer where you will play a crucial role in crafting exceptional user experiences. You will collaborate closely with cross-functional teams to design intuitive interfaces and enhance user satisfaction. Your creativity and technical skills will help drive our mission to deliver innovative solutions that engage …

The Experience Designer at TAL is pivotal in shaping the essence of our products and services, ensuring they resonate with Australians' needs and values. This role is dedicated to understanding current experiences and innovatively reimagining possibilities, guiding TAL towards a future that enhances customer protection. Collaborating with various teams, including strategic partners and adviser networks, the Experience Designer is tasked with ensuring clarity, coherence, and purpose in every interaction. Your thoughtful design will drive significant impact, aligning with TAL's mission to foster a brighter, more confident future for our customers.Key Responsibilities:Oversee and execute strategic design projects from inception to completion, utilizing suitable methodologies to achieve desired outcomes.Collaborate in the design, critique, and refinement of products and services across multiple channels and touchpoints, partnering closely with Product Managers and Delivery teams.Advance TAL’s multi-brand design system, ensuring it is scalable across TAL and its partner brands.Manage a definitive source of design tokens and components, promoting consistent and thematic UI experiences.

Role Overview Neara is looking for a Product Designer in Sydney to help shape intuitive, user-focused experiences for our products. This role works closely with teams across the company to turn user needs into clear, engaging interfaces. What You Will Do Conduct user research to understand pain points and opportunities Create wireframes and prototypes to explore solutions Test and refine designs to meet quality standards Work with engineers, product managers, and other stakeholders to bring ideas to life What We Look For Experience designing digital products with a focus on user experience Ability to translate research into practical design decisions Comfort with prototyping and iterating on feedback Strong collaboration skills If design is your craft and you want your work to make a difference, consider joining Neara.

Our Vision At Datacom, we collaborate with organizations and communities throughout Australia and New Zealand to positively impact lives and assist organizations in harnessing technology for innovation and growth.About the Role (Your Purpose) Join our Learning and Organisational Development team at Datacom, where we are dedicated to empowering our people to thrive, learn, and perform at their best. As a Learning Experience Designer, you will be instrumental in developing engaging and impactful learning content that enhances skills, encourages continuous learning, and boosts organizational performance. You will work closely with the Manager – ANZ Learning and Organisational Development, along with a diverse team, to design and deliver contemporary learning resources that help employees succeed, ensure safety, and flourish in their roles.Please note this is a 6-month fixed term opportunity.Our offices are located in Australia, and while we value in-person collaboration, we recognize the importance of work-life balance and support flexible working arrangements tailored to individual and team needs.Your Responsibilities In the role of Learning Experience Designer, you will focus on: • Designing and developing multimedia learning content such as e-learning courses, videos, animations, infographics, and interactive elements. • Utilizing instructional design principles to craft effective, engaging, and objective-driven learning experiences. • Overseeing multiple learning projects concurrently to deliver high-quality results within set deadlines. • Promoting learning and development initiatives throughout the organization. • Conducting user testing and utilizing feedback to enhance learning materials continuously. • Keeping abreast of emerging trends and technologies in multimedia design and e-learning. • Actively participating in ongoing improvement and innovation efforts. • Ensuring compliance with Health and Safety responsibilities per Datacom policies.Your QualificationsEssential Experience:Minimum of 2 years in corporate training and learning design.Practical experience in e-learning design, video production, and content curation.Familiarity with learning systems and LMS administration.Proficiency in multimedia software and e-learning authoring tools (e.g., Articulate Suite).Strong understanding of instructional design principles and adult learning theories.Excellent communication, writing, and stakeholder management abilities.Able to work independently and as part of a team.Bachelor’s degree in Communications, Education, or a related field.

We are seeking a talented and innovative Design Lead to join our dynamic team at MYOB, based in Sydney. In this role, you will spearhead the design efforts for our Acumatica platform, ensuring that our visual identity and user experiences are both engaging and effective. As a leader, you will collaborate closely with product management, development teams, and stakeholders to create intuitive designs that enhance user satisfaction.Your role will involve leading a team of designers, mentoring them in best practices, and driving the design process from concept through to delivery. You will need to stay up to date with industry trends and apply them to our projects, ensuring we remain at the forefront of design innovation.

At Constantinople, we are ushering in a transformative era in AI-driven banking. Our state-of-the-art, fully-managed software and AI operational platform integrates customer experience, product management, data analytics, operations, compliance, and infrastructure into a singular, cohesive solution.By leveraging our AI-native platform, we eliminate the burden of costly infrastructure and replace cumbersome manual operational and compliance processes with scalable AI solutions. This simplification allows our partner banks to dedicate their efforts to enhancing customer relationships and excelling in the banking business.The RoleAs a Product Designer at Constantinople, you will engage deeply with our customers' needs to create, develop, and test innovative solutions that maximize impact. Collaborating closely with a cross-disciplinary team including Product, Engineering, Client Success, and others, you will spearhead initiatives to drive positive outcomes.Your responsibilities will encompass the complete ownership of design challenges, from initial conceptualization to the delivery of user experiences. You will utilize a combination of customer insights, strategic product thinking, and cutting-edge tools (including AI) to accelerate progress and enhance decision-making.Additionally, you will conduct usability testing on wireframes, interactive prototypes, and finalized products, while also participating in design critiques to refine your work.

As the Head of Design Research at Canva, you will lead a talented team of researchers to drive innovative design solutions and enhance user experiences. Your role will involve strategizing research initiatives, analyzing user feedback, and collaborating closely with product and design teams to inform our design processes. We are looking for a visionary leader who is passionate about understanding user needs and translating insights into actionable design strategies.

About UsAt UpGuard, our mission is to safeguard the world’s data. We are dedicated to discovering elegant and robust solutions that empower our customers to identify, acknowledge, and address cyber risks effectively. By utilizing UpGuard, organizations can harness our security expertise and innovative software to automate previously tedious, spreadsheet-based processes—whether it involves monitoring the attack surfaces of numerous vendors or evaluating the security of their own infrastructures. UpGuard is proudly used by some of the largest, fastest-growing, and most innovative companies globally.The Product team at UpGuard engages in a diverse array of initiatives, ranging from platform enhancements to organizing our quarterly event, UpGuard Summit. Given that our primary audience comprises individuals responsible for their organizations’ security, we take meticulous care in crafting experiences that are user-friendly, educational, and, most crucially, actionable.Why We Are HiringAs a Senior Growth Product Designer on our Growth squad, you will be pivotal in designing and optimizing experiences that enhance acquisition, activation, engagement, and retention across our rapidly expanding cybersecurity SaaS platform. Collaborating closely with Product, Engineering, Data, and Marketing teams, you will transform high-level growth opportunities into insightful, experiment-ready designs and prototypes.You will remain actively involved as your solutions transition into development, ensuring every detail contributes to delivering measurable impact alongside outstanding user experiences. Furthermore, you will gain invaluable exposure to our engaged user community, including teams from some of the world’s leading companies, leveraging their feedback and behavioral insights to drive continuous growth improvements.

Are you a passionate Digital Consultant with a strong background in service design and user experience (UX)? Join our dynamic Digital Consultancy team at Squiz in Australia and New Zealand (ANZ). In this pivotal role, you will assist enterprise clients in realizing their business and digital aspirations by leading strategic initiatives, crafting actionable roadmaps, and promoting the adoption of the Squiz Digital Experience Platform (DXP).Your primary interactions will be with customer stakeholders, including heads of digital, IT, and web managers from large organizations. You will identify their challenges, facilitate collaborative workshops, and convert their visions into pragmatic execution plans. This position demands a unique combination of creative, strategic, and analytical capabilities, as well as a practical approach to implementing UX and service design techniques within real-world scenarios.This is a fantastic opportunity to influence how clients engage with and benefit from the Squiz platform, while also helping shape the future of our consulting services.

Join Mable as a Senior Product Designer, where you will lead the design of innovative products that enhance user experiences. You will collaborate with cross-functional teams to create intuitive interfaces and drive product vision.

Join our dynamic team at Immutable as a Vibe and Experience Specialist! In this role, you will be responsible for enhancing the overall experience of our employees and customers, fostering a vibrant company culture, and ensuring our workplace feels engaging and inclusive. Your creativity and passion for creating positive experiences will be pivotal in shaping our company’s vibe.

Join our dynamic team as a Candidate Experience Coordinator and play a pivotal role in crafting an engaging and seamless interview journey for prospective candidates. We are seeking an enthusiastic and dedicated individual who thrives in a fast-paced environment. In this role, you will primarily manage interview scheduling while collaborating on exciting projects with our Recruiting Team. This is a unique opportunity to immerse yourself in the innovative world of enterprise software, paving the way for your professional growth. We are eager to connect with candidates located in Sydney, as this position supports our hybrid working model.

Are you driven by a desire to provide exceptional customer experiences and empower frontline teams to enhance their performance? If so, we have an exciting opportunity for a Customer Experience Executive to join our National Customer Service Excellence Team. This role is perfect for individuals who thrive on supporting branches and contact service teams through internal sales, retention strategies, continuous improvement, and first-level support for customer service initiatives.As a key player reporting to the Customer Service Excellence Manager, you will be instrumental in promoting consistent, high-quality customer engagement throughout the organization. Your efforts will support teams in achieving outstanding customer outcomes, while also driving sales growth, customer retention, and adherence to best practice standards.This position is ideal for someone with meticulous attention to detail, a customer-centric mindset, and a commitment to excellence in all endeavors.Key ResponsibilitiesAssist branches and frontline teams in enhancing internal sales performance, customer retention, and overall satisfaction.Deliver first-level support for customer service transformation initiatives, including:Coaching and enhancing soft skillsFacilitating system changes and adoptionIdentifying process improvements and efficiency opportunitiesConduct quality monitoring and provide constructive feedback through evaluation, calibration, and performance insights.Manage complaint resolution by investigating issues, proposing solutions, and escalating when necessary.Ensure consistent delivery of outstanding customer service through prompt, accurate responses and adherence to best practices.Collaborate closely with Customer Service Leaders to meet team targets and business objectives.Support the Customer Service Excellence Manager in customer experience projects, including communication, rollout, and implementation.Maintain comprehensive performance data, including customer satisfaction metrics, conversions, cancellations, and interaction trends, providing insights and recommendations for improvement.

Join Canva as a Program Manager for the AI Help Experience team, where you will be at the forefront of enhancing our user experience through innovative AI solutions. This role involves leading projects that will shape how our users interact with our platform, utilizing cutting-edge technology to deliver a seamless and intuitive experience.Your contributions will directly impact user satisfaction and engagement, making this position both rewarding and challenging. Collaborate with cross-functional teams, and leverage your expertise to drive initiatives that align with Canva’s mission to empower the world to design.

tal is looking for a Marketing Manager with a focus on Customer Experience and Campaigns to join the team in Sydney. This role centers on shaping marketing strategies that improve how customers interact with the brand and encourage long-term loyalty. What you will do Lead the creation and rollout of marketing initiatives designed to strengthen customer engagement. Work closely with colleagues from different departments to deliver campaigns that resonate with customers. Help ensure the customer journey remains smooth and consistent across all touchpoints. Collaboration This position involves regular collaboration with cross-functional teams, aiming to align efforts and maximize the impact of each campaign.

About Speechify Speechify is changing how people access information. Our tools let users listen to articles, documents, and books wherever they are, at work, on the go, or at home. By focusing on accessibility and engagement, we aim to make learning easier for everyone. We lead our category and continue to see rapid growth, much like how streaming services changed audio entertainment. Role Overview: Senior Software Engineer - Core Experiences The Core Experiences Team builds and maintains the core services and SDKs that power Speechify’s product across multiple platforms. This senior engineering role suits someone who enjoys working at the intersection of product and infrastructure, thinks strategically, and values building clear APIs and efficient systems that elevate user engagement. What You Will Do Work closely with Speechify’s Product Teams to define project scopes, identify ways to speed up customer feedback, and manage integration and UX trade-offs across teams. Deliver solutions through our cross-platform SDK. Improve existing features for faster load times and smarter parsing by designing better abstractions and refining algorithms. Build cloud functions, lightweight backend services, and background jobs using Kotlin. Location This position is based in Sydney, Australia.

About QuantiumQuantium stands as a global leader in data science and artificial intelligence, having established its roots in Australia in 2002. With a dedicated workforce of over 1,200 professionals across 14 locations, we blend innovative product offerings with consulting expertise to empower businesses in deriving substantial value from their data and analytics. Our partnerships with some of the world's largest corporations allow us to contribute to creating a more intelligent and insightful future.In the role of Product Manager - Platform Experience & Supplier Connect, you will be pivotal in enhancing the user experience of Quantium's products. As part of our Consumer and Retail Product team, your insights will influence platform strategies that harmonize user satisfaction with business objectives while aligning with our ambitious AI-driven roadmap. If you are an experienced product manager with a keen interest in AI applications for B2B platforms, this is your chance to take ownership in an organization that is deeply committed to innovation.

Join our dynamic team at Cuscal Limited as a Customer Experience & Process Optimization Manager in our Contact Centre. In this pivotal role, you will lead initiatives that enhance customer satisfaction and optimize operational processes. Your expertise will drive improvements, ensuring we deliver exceptional service to our clients.

Join Canva as a Senior Software Engineer specializing in Developer Experience! We are looking for an innovative and passionate engineer who thrives in a collaborative environment. You will play a key role in enhancing the tools and processes that empower our developers to create amazing products.In this remote role, you'll have the opportunity to work alongside talented individuals across Australia and New Zealand, contributing to a culture of creativity and innovation.

Join our innovative team as a Senior Product Designer, where you'll play a crucial role in shaping the functionality, aesthetics, and evolution of our products. Collaborate closely with the lead product designer, development team, business analysts, product managers, and marketing professionals to craft user-centered design solutions that drive user satisfaction. As a senior member of our design team, you will also have the opportunity to mentor and guide junior designers, fostering their growth and skills in a dynamic environment.